Job Summary:
We are seeking a proactive and hands-on Food & Beverage Supervisor to oversee daily operations in our restaurant, ensuring exceptional guest service and smooth functioning of both front-of-house and back-of-house activities. This role requires flexibility and a strong work ethic, as the supervisor will assist in various areas, including the kitchen, dishwashing, and restaurant cleanliness, alongside supervising staff and managing service standards.
Key Responsibilities:
Supervise Daily Operations:
· Supervise all front-of-house and back-of-house activities to ensure efficient and smooth restaurant operations.
· Coordinate the activities of the serving and kitchen staff to maintain high standards of service and food quality.
· Ensure timely delivery of food and beverages to guests, maintaining consistency in service and presentation.
Customer Service Excellence:
· Provide exceptional service by monitoring guest satisfaction and addressing complaints or concerns in a professional and prompt manner.
· Ensure all staff are trained in customer service and adhere to restaurant protocols.
Assist in Kitchen and Food Preparation:
· Support kitchen staff as needed during peak hours or when understaffed (e.g., food prep, plating, etc.).
· Monitor food quality and presentation to meet restaurant standards.
· Step in as necessary to help with dishwashing or cleaning in busy situations, ensuring a smooth kitchen workflow.
Maintain Restaurant Cleanliness:
· Ensure the restaurant, kitchen, dining are aare clean, sanitized, and organized at all times.
· Oversee the cleanliness of the dining room, ensuring tables are cleared and reset promptly between guests.
· Ensure that all equipment, including dishwashers, kitchen tools, and service equipment, are cleaned and maintained regularly.
Inventory Control and Ordering:
· Assist in monitoring inventory levels and ensure proper stock levels of food, beverages, and supplies.
· Help place orders with vendors, ensuring that the restaurant is stocked with high-quality ingredients and materials.
Health and Safety Compliance:
· Ensure the restaurant complies with all food safety, health, and sanitation regulations.
· Monitor and maintain food storage and handling procedures to ensure safety and prevent contamination.
· Enforce proper cleaning procedures, especially in the kitchen and food prep areas.
Requirement:
· Previous experience in an F&B supervisory role or related position in a fast-paced restaurant environment.
· Experience assisting in kitchen operations and maintaining cleanliness is highly preferred.
· Experience with inventory management, ordering supplies, and managing staff.
· Ability to work hands-on in all areas of the restaurant, from supervising staff to assisting in the kitchen and dishwashing.
· Knowledge of food safety regulations and best practices in maintaining cleanliness.
· Flexibility to take on various roles as needed in a fast-paced environment.
· Must be available to work evenings, weekends, and holidays as required by the restaurant’s operating hours.
· Ability to handle multitasking and flexibility in job responsibilities, including both supervisory and hands-on tasks.
