Market Development Manager

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

The Market Development Manager, Diagnostics Insights is responsible for being the RIS Go-To-Market point contact for an assigned product/product category of Digital Health Solutions in Roche Information Solutions portfolio. The position is responsible for ensuring the commercial go-to-market success of that solution through the Product Lifecycle Framework.

For products that the Market Development Manager is not the ‘RIS Go-To-Market point contact’, they are responsible for supporting other Market Development Managers in identifying and driving pilots in their assigned country/market. This role is responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

The Opportunity

• Responsible for the development and implementation of the commercial Go-To-Market strategy across the Product Lifecycle Framework for a product/solution set
• Serve as the primary point of contact for global go-to-market strategy in product squad(s) to which they are assigned
• Leading pilot activities in their country/market for other Market Development Managers and pilot products
• Understand and identify new market opportunities - and develop strategies how to experiment moving the opportunity further
• Develop commercialization plans, the associated model and Go-To-Market strategy in collaboration with the assigned affiliates/region
• Gather and communicate customer feedback across the globe and assist with the prioritization within product roadmaps
• Ability to think openly and experiment to find the best market fit for solutions as well Liaise with the Global Business Development / Partnering team as appropriate
• Generate and consolidate the relevant market information

Who you are

• Bachelor in IT, Business, Science, Healthcare or a relevant discipline with a minimum of 5 years of experience in commercial launches also of cloud-based healthcare software solutions. Master is a plus
• You should have track record in driving commercial strategy and sales for the software industry supplying into healthcare.

Job Description

• Industry/ Organization Type: Manufacturing/ Chemical
• Position Title: HR Manager
• Working Location: Tuas
• Working Hours: Mon – Fri, 8.30 AM – 5.30 PM
• Salary Package: Up to $7,500 + AWS + Bonus (Up to 4 months)
• Duration: Permanent

Key Responsibilities

• Lead the HR department and manage the full range of HR functions, including recruitment, training, work pass applications, payroll, compensation, union matters, and employee benefits.
• Collaborate with Directors to establish, upgrade, and propose improvements to HR systems and policies, and play a key role in drafting HR policies.
• Develop, monitor, and enhance HR strategies, systems, tactics, and procedures across the organization.
• Ensure and improve the integrity of HR system data.
• Act as the main contact for unions, MOM, and other third-party organizations on employee-related matters.
• Liaise and negotiate with insurers, brokers, or agents for the purchase and renewal of general and employee benefits insurance.
• Perform daily HR tasks in accordance with regulations in a timely and accurate manner in the absence of subordinates.
• Prepare manpower budgets and monitor their usage.
• Assist Directors in developing, reviewing, and managing performance appraisals and promotions.
• Ensure compliance with statutory reporting and filing requirements.
• Provide management with updated market statistics on the economy, business outlook, and labor market.
• Undertake any other duties as assigned by the Directors.

APPLY NOW!!!

• At least a Degree in Business, Management, Human Resources, or a related discipline.
• Minimum 5 years of related working experience in a similar role, preferably in a managerial role.
• Thorough knowledge of employment-related laws and MOM regulations.
• Proficient with Microsoft Office.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70177 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Mon to Fri 8.30am - 6pm

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Strong communication skills with customers or / and appointed vendors

Job Title: Logistics Warehouse Manager

Location: WEST

Job Type: Full-time

Position Overview: As the Logistics Warehouse Manager, you will be responsible for overseeing the daily operations of the warehouse, including managing inventory, optimizing logistics processes, and leading a team of warehouse staff. Your role will involve ensuring the efficient handling, storage, and distribution of goods while maintaining high standards of safety, accuracy, and productivity. You will collaborate with cross-functional teams to support the overall supply chain and meet the company’s operational goals.

Key Responsibilities:

• Manage and oversee all aspects of warehouse operations, including receiving, storage, order fulfillment, and shipping of products.
• Lead and supervise a team of warehouse staff, ensuring they are trained, motivated, and performing efficiently.
• Optimize warehouse layout and storage practices to ensure maximum space utilization and operational efficiency.
• Ensure inventory accuracy through regular audits, cycle counts, and system updates.
• Develop and implement best practices for inventory control, order processing, and material handling.
• Coordinate with logistics and transportation teams to ensure timely and accurate shipments.
• Establish and enforce safety procedures and ensure compliance with relevant safety regulations and company policies.
• Monitor and improve warehouse productivity, identifying areas for process improvement and cost reduction.
• Prepare and analyze reports related to warehouse performance, including KPIs, inventory levels, and order fulfillment.
• Collaborate with purchasing, sales, and customer service teams to ensure smooth operations and customer satisfaction.
• Resolve operational issues, including inventory discrepancies, damaged goods, and shipping delays, in a timely manner.
• Ensure the proper maintenance of warehouse equipment, including forklifts and pallet jacks.
• Lead initiatives to improve warehouse processes, such as implementing new technologies or systems.

Qualifications:

• Proven experience as a Warehouse Manager, Logistics Manager, or in a similar leadership role within warehouse operations.
• Strong knowledge of warehouse management systems (WMS), inventory control, and logistics processes.
• Excellent leadership and team management skills, with the ability to motivate and develop staff.
• Exceptional problem-solving, organizational, and decision-making abilities.
• Strong analytical skills with the ability to interpret warehouse performance data and KPIs.
• In-depth knowledge of safety regulations and industry best practices.
• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and experience with warehouse management software.
• Forklift certification and experience operating warehouse machinery is preferred.
• Diploma in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).
• Excellent communication skills, both written and verbal.

Benefits:

• Competitive salary and performance-based incentives.
• Paid OT and company holidays.
• Opportunities for career advancement and professional development.

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Leader (Production) / Assistant Production Manager
• Working Location: Tuas
• Working Hours: Monday to Friday (8.15 AM – 5 PM / 9.15 AM – 6 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Flexible Benefits
• Duration: Permanent

Key Responsibilities

• Daily supervision of plant machinery and systems across all facilities, ensuring they are operational and well-maintained for effective production.
• Collaborate with the Maintenance and Technology departments to solve any issues with production quality, processes, or equipment.
• Educate and guide Senior Supervisors on maintaining the plant's working condition, focusing on safety, quality, and minimizing waste.
• Track and manage the use of raw materials and production to maximize efficiency and reduce excess use.
• Create detailed operating instructions for staff for each shift that covers starting, stopping, and any operational changes needed for tests, projects, or maintenance.
• Be informed about our management systems and relevant certifications like ISO and ITAF, perform corrective measures if necessary, and ensure department adherence.
• Direct studies and test new products and materials, conducting analyses that lead to process improvements.
• Support other departments with any extra tasks as needed.

APPLY NOW!!!

• Possess a Diploma/Degree in a relevant discipline
• At least 2 years of hands-on experience in a production/manufacturing environment
• Proven leadership and/or supervisory experience
• Effectively communicate information with courtesy and clarity to employees of the organization and occasionally, customers or clients

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66185 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Company Overview:

Xaltius is a technology and customer driven company with expertise to provide innovative software solutions and corporate training to customers around the globe. We work to enhance and drive superior business performance.

We are a multi-cultural and diverse team mainly focused on delivering personalized solutions in data engineering, data science and big data. We are also host to an innovation hub which works towards building sustainable and reusable idea-driven products having a high social impact and benefiting the general society.

Role Overview:

We are seeking an experienced and dynamic Senior Sales Manager to spearhead our efforts in driving sales of corporate training programs. The ideal candidate will have a proven track record in selling technical training solutions to large organizations and a strong understanding of the corporate L&D ecosystem. This role requires strategic thinking, excellent relationship-building skills, and the ability to tailor training solutions to meet client needs.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy to achieve revenue targets and expand the client base within MNCs and large enterprises.
• Identify, engage, and build relationships with key decision-makers in corporate L&D, HR, and management teams.
• Promote and sell a wide range of customizable technical training programs tailored to the needs of corporate clients.
• Understand client requirements and collaborate with internal teams to design and propose training solutions that address their challenges.
• Lead the end-to-end sales process, including prospecting, needs analysis, proposal development, negotiation, and contract closure.
• Maintain and grow relationships with existing clients, ensuring high levels of client satisfaction and identifying opportunities for upselling and cross-selling.
• Monitor market trends, competitor activities, and industry developments to identify opportunities and adapt strategies.
• Provide accurate sales forecasts and regular performance reports to senior management.
• Represent the company at industry events, conferences, and networking opportunities to promote our offerings and establish thought leadership.

Qualifications and Experience:

• Bachelor’s degree in Business, Marketing, or a related field (Master’s degree preferred).
• 5+ years of proven experience in B2B sales, preferably in selling technical or corporate training solutions.
• Demonstrated success in engaging with and selling to corporate L&D and HR teams within MNCs and large enterprises.
• Strong knowledge of technical training areas such as data science, analytics, software engineering, or similar domains is highly desirable.
• Exceptional interpersonal and communication skills, with the ability to present complex solutions effectively to diverse stakeholders.
• Results-driven mindset with excellent negotiation and closing skills.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact by empowering organizations with cutting-edge technical training solutions.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Responsibilities

- Establish new sales opportunities using various sales prospecting channels

- Respond to telephone / online catering enquiries

- Assist clients in menu selection and proposal

- Build and maintain good client relationship and rapport

- Account for sales and profitability of event orders and ensure smooth operations of catering

- Coordinate with internal food production and logistics team to ensure smooth delivery of catering events

Requirements

- Preferably with 1 year of relevant experience in the F&B industry

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Outgoing personality and highly motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

- Enjoy communicating with people

- Passionate about customer service and sales activities

Medical: Annual medical coverage of up to $200
Dental: Annual dental coverage of up to $100
Staff Meals: Meals can be claimed at any concept for up to $20

No Split Shifts: We don’t have midday outlet closures.
Sales Incentives: Entity-based monthly sales incentives programme

Transport Allowance: Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders
Training Allowance: Annual training allowance of $500
Referral Bonus: Referral bonus of up to $1,200
Friends & Family Discount: 20% discount extended to friends & family

Maternity leave: 16-weeks (given the child is Singaporean)
Paternity Leave (non-Singaporeans): 1-week paternity leave
Baby Bonus: A token amount of $300 per child
Birthday Perks: 1-day birthday leave with TBHG dining vouchers
Partner Discounts: Corporate discounts with our partners
Overseas Cohesion: Once a year team bonding overseas
Mentorship Programme: Offered to all Full-time employees for personal or professional growth

What You’ll Do:

• Report directly to the Group Entity Manager.
• Demonstrate the ability to lead, be proactive, and have initiative.
• Oversee the daily operations on shifts.
• Ensure proper uniform, punctuality, and grooming are according to company policy and standard.
• Ensure proper hygiene as prescribed in the company guidelines.
• Understand and manage the operational systems of the outlet they are based in.
• Maintain a positive environment and culture which provides fast, efficient, and friendly service for both customers and staff.
• Maintain a clean and organised environment and when necessary, assist with the packing of stocks.
• Responsible for planning and scheduling of staff, payroll and inventory management.
• Follow customer service and drinks per Standard of Procedures.
• Provide guidance and set examples for staff to ensure that Standard Operating Procedures are maintained and followed.
• Proactive in solving customer’s problems and providing satisfactory solutions to various situations.
• Perform and supervise POS duties and Front of House duties including ordering, serving, greeting of customers, opening and closing procedures.
• Identify and report any potential work hazards, operational inconsistencies, and machine break down to the Operation Manager. Investigate and document these incidents, if required.
• Be the “Owner” and Role Model of the service initiative during your shift.
• Oversee the hiring and interview process of new applicants.
• Manage the appraisal process for the outlet.

What You’ll Bring:

• Eye for detail.
• Fun and energetic personality with a positive attitude to serve with customer delight.
• Ability to multitask.
• Good customer service and communication skills.
• Ability to remain composed and work under pressure – specifically during busy dining periods.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.
• Above all, a passion for what you do.

Why Us:

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent

Pay: Up to $4,500.00 per month

Benefits:

• Dental insurance
• Employee discount
• Food allowance
• Food provided
• Gym membership
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Night shift
• Weekend availability

As part of our interview process, we offer a one-day paid trial. This trial is an opportunity for you to experience the role firsthand while allowing us to evaluate your skills in a real-world setting.

• Accomplishes sales training human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining sales training system improvements; implementing change.
• Meets sales training financial objectives by forecasting sales training requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Determines training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales executives; reviewing results of trainer coaching; evaluating training effectiveness.
• Develops job results resources by designing information systems; maintaining libraries and databases; building interactive and integrated job support systems.
• Develops managerial results by orienting new managers; conducting management training programs; providing learning resources; coaching individual managers.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes sales training and organization mission by completing related results as needed.

The jobholder is responsible for the effective and efficient running of the Home Care Department. He/She is also responsible to ensure that all home care staff provide a patient-centric, personalised, specialised and compassionate care to home care clients’ needs, in accordance with established policies and procedures, standards of nursing care and practices.

Business Operations and Leadership

• Play a leading role as a resource person in an effective way of managing the home care business
• Lead and manage the day to-day operations of the home care department
• Responsible to achieve the set targets in meeting the profitability of the department
• Handle home care enquiries and provide financial counselling when necessary
• Work with marketing team to increase and implement marketing strategies to meet overall sales objectives of home care services
• Review existing and develop new home care policies, standard operating procedures and service agreement as and when the need arise
• Maintain an effective home care operations by initiating, reviewing and implementing standard operating procedures and policies
• Maintain documentation of client care services and records
• Evaluate the effective and efficient use of consumables and supplies
• Maintain and upkeep a proper inventory control with regular inspection and audits
• Responsible to prepare for periodic regulatory audit when it’s due

Manpower Management and Development

• Lead and manage a team of care staff in terms of their deployment
• Work closely with nursing training to develop their competency for ongoing update of their skills and knowledge which leads to professional career progression
• Plan proper scheduling for care staff based skill mix and competencies to fulfill client’s requirements and needs
• Facilitate in staff engagement and wellness to keep them motivated and engaged

Clinical Role & Clinical Quality

• Conduct assessment of new and existing clients to facilitate in developing the plan of care
• Perform nursing procedures as per request
• Work closely with Chief Nurse to ensure the clinical quality standards are disseminated and adhered to including compliance to nursing, infection control, safety requirements and regulations and practices

Department Operations

• Collaborate with other related departments to ensure smooth operational flow of the Home Care business
• Sustain strong engagements with clients and manage schedule of homecare services

Feedback Management

• Investigate and resolve all feedback and complaints received from all clients or regulatory body
• Assist in any investigation that is escalated to Chief Nurse
• Escalate any favourable, unfavourable and unresolved feedback to Chief Nurse

Other Duties

• Assume any other additional responsibilities as assigned by Chief Nurse
• Work with Chief Nurse to perform staff annual appraisal
• Provide timely submissions of appropriate report to the respective departments
• Maintain good communication and engagement with clients and sponsors

Requirements:

• Possess a Bachelor Degree in related field and/or Degree or Advanced Diploma or Diploma in Nursing will be an added advantage
• State Registered Nurse with valid practicing license issued by the Singapore Nursing Board.
• Valid certification in Basic Cardiac Life Support (BCLS).
• At least 8 years’ experience in management of department and have provide supervision to a team of subordinates.
• Strong clinical skills including understanding on health care system
• Strong interpersonal and communication skills to facilitate relationships amongst key stakeholders
• Service-oriented, meticulous, resourceful, independent and team player
• Possess positive work attitude, initiative and responsible to complete tasks and projects
• Analytical thinking, decision-making and good problem-solving skills

Mon to Fri: 8:15am to 5:30pm

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

Responsibilities:

-Manage outlet day to day operation and sales

-Able to manage, coach and motivate sales and therapist team to achieve target and KPI

-Manage and make sure customers satisfaction are met

-Evaluate staff performance and provide feedback

-Other ad-hoc duties when required

- handles customers feedback

- perform beauty service when needed

Requirements:

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

Job Descriptions:

We are looking for a dedicated, creative food and beverage manager to join our team. The responsibilities of the food and beverage manager include managing food and beverage operations and standards, adhering to budgets, hiring and training food and beverage staff, and handling customer complaints.

To be a successful food and beverage manager, you should have excellent customer service and problem-solving skills, as well as experience with designing menus.

Responsibilities:

• Designing delicious and attractive menus and continuously making improvements.
• Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
• Building positive relationships with food and beverage vendors.
• Adhering to the food and beverage budget.
• Managing daily food and beverage operations.
• Following food and safety regulations.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with marketing events.
• Creating and enforcing restaurant policies, targets, and KPIs.
• Hiring, training, and managing food and beverage staff.

Requirements:

• Minimum of 5 years experience in the hospitality industry, with an emphasis on food and beverages.
• Culinary or food service management degree may be advantageous.
• In-depth knowledge of the food industry.
• Strong working knowledge of related computer software, including restaurant management software.
• Ability to adhere to budgets and meet financial targets.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Ability to forecast food and beverage needs.
• Excellent customer service skills.
• Great delegation skills.

• Identify and pursue new business opportunities in contract logistics, developing strong relationships with potential clients to expand the company's customer base.
• Build and maintain long-term, productive relationships with existing clients, ensuring high levels of satisfaction and identifying opportunities for upselling or service improvements.
• Lead negotiations for new contracts and renewals, ensuring favorable terms and conditions that align with company objectives, while minimizing risks.
• Oversee pricing strategies, cost analysis, and financial forecasting for logistics contracts to ensure profitability and competitiveness. Develop and manage budgets for client projects.
• Conduct thorough market research to identify industry trends, competitor activities, and customer needs, using insights to shape commercial strategies.
• Work closely with operations, supply chain, and procurement teams to ensure that client requirements are met effectively and efficiently while aligning with company capabilities.
• Ensure that all logistics operations meet agreed service levels and performance targets, addressing any issues promptly and implementing corrective actions as needed.
• Monitor the performance of contracts through KPIs, ensuring that key deliverables are met, and reporting on performance metrics to senior management.
• Identify potential risks in contracts, pricing, and operations, developing mitigation strategies to safeguard company interests and maintain a high standard of service.
• Lead, mentor, and train junior commercial team members, fostering a collaborative, results-driven environment focused on achieving business goals and continuous improvement.

Requirements:

• Degree in any discipline
• Minimum 3 years of sales experience
• Proven track record in managing contract logistics operations, including warehousing, transportation, and inventory management, with a strong understanding of the end-to-end supply chain process.
• Expertise in negotiating contracts, pricing, and service level agreements (SLAs) with clients, vendors, and service providers to maximize profitability while maintaining high customer satisfaction.

Jolin Wong

R2096313

Non-Halal cafe restaurant – must be able to handle pork and alcohol.

Physically fit and proactive.

Job Description

• Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensuring customer satisfaction and great dining experience.
• Training junior level accordingly to meet company expectations.
• Provide excellent service to both external and internal customers.
• Good people management skills to handle staff.
• Possess positive behaviour and good learning attitude.
• Proactive and a good team player.
• Good listening and thinking skills.
• Hands on and skilled on basic operation works.
• Scheduling, payroll and basic HR knowledge.

Requirements:

● Minimum 1 - 2 years Experience in Restaurant Management

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Working Location:Caldecott
Contract Duration: 6 Months (Extendable)
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Support the follow-ups from service request meetings (around thrice weekly) e.g. taking noms, sending reminders to divisions on administrative sign-offs/approvals to ensure service requests are on delivered timely

· Manage the daily account and compliance matters for systems

· Support change management efforts and testing for tech refresh, and major system enhancements

· Other ad-hoc responsibilities as assigned

Requirements:

· Bachelor’s Degree in Information Technology (IT), Computer Science, Engineering or other relevant disciplines.

· Prior experience working with systems projects or IT knowledge will be advantageous.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Sales Administration / Support

• Process Customers’ Purchase Orders by raising Customer Order Processing (COP) forms and performing stock reservations.
• To raise and issue purchase requisition of equipment, spare parts, and accessories required for projects and ad-hoc orders and submit for approval.
• Correspond with customers, manufacturers, vendors and suppliers via email/phone for shipment status.
• Responsible for expediting the receivables and deliverables of ordered goods and identifying ordered equipment to prepare material take-off schedule for orders.
• Coordinate, liaise, and work with the Warehouse and Logistics Department to ensure that goods are packed and delivered on time to customers.
• Attend to customer inquiries (via phone/email) for prices and stock positions or customer complaints (e.g., invoice disputes) and ensure necessary actions are taken and followed through.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in drafting proposals and quotations to customers.
• Assist Sales Manager(s) / Assistant Sales Manager(s) collating multiple variations for projects for price negotiation with customer(s).
• Ensure that all filings are in order.
• Perform other ad-hoc duties as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating events e.g. Trade exhibitions, road shows, new product seminars, etc
• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating internal events, eg. Dealer meetings.
• Prepare and organise marketing collaterals.
• In charge of maintaining and ensuring the Company’s website content is current and up to date.
• Assist Sales Manager(s) / Assistant Sales Manager(s) to liaise with partners of trade magazines and media agencies.

Requirements:

• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite, will be advantageous.
• Navigation communication product knowledge preferred.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are looking for temporary Customer Service (Healthcare) to be outsourced to clinics/hospitals!

Job Scope:

• Receptionist duties
• Answer calls
• Register patients
• Arrange appointments

Requirement:

• Minimum 'N' Levels
• No experience needed - Training Provided
• Must be able to commit to 3 months or more

Apply now by sending your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Alyssa | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Temp Customer Service, $16/hr, CBD area, START ASAP !

• CBD area
• 5 days per week (4 weekday and 1 weekend)
• START ASAP
• 1 year contract
• 4 working hours per days (10:30am to 2:30pm/ 9am to 1pm)

Job description:

• · Respond to customer inquiries via phone, email, or chat promptly and courteously.
• · Resolve customer complaints and issues effectively, escalating when necessary.
• · Process orders, returns, and exchanges accurately.
• · Provide detailed information about products, services, and company policies.
• · Collaborate with internal teams (e.g., Sales, Operations)

Requirements:

• Minimum of Diploma holder qualification with 1-2 years of experience in customer service, preferably in the Banking industry.
• Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• 5 days work week
• Performance Bonus
• Location: Tai Seng (North-east)

About the Role:
We are seeking a proactive Admin cum Customer Service Assistant who can play a crucial role in ensuring smooth communication and operations by managing our business group chats, disseminating information accurately, and supporting general administrative activities for the manager.

Key Responsibilities:

• Manage and monitor the business group chat, ensuring timely and accurate dissemination of information to the relevant departments or teams.
• Coordinate communication between teams for daily operational updates and tasks.
• Provide general administrative support, including scheduling meetings, preparing reports, and maintaining records for the manager.
• Assist in ad-hoc tasks and projects to ensure seamless operations.
• Handle customer service queries and direct them to the appropriate team when necessary.

Requirements:

• Strong communication and organizational skills.
• Proficiency in using messaging platforms, email, and general office software.
• Ability to prioritize tasks and work in a fast-paced environment.
• Previous experience in an administrative or customer service role is an advantage.
• A positive attitude and willingness to learn.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

5 days, 8.30am- 5pm

Address: 31 Jurong Port Road, Jurong Logistics Hub 619115

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279