Description:

We are an established mobile equipment and services distributor, and we are looking for highly motivated individuals to join us as:

Customer Service Executive

The ideal applicant will be friendly, have a strong focus on providing excellent customer service, and take great pleasure in doing so. He or she must be both a team player and an individual worker. Candidates with backgrounds in order processing, after service support, and customer service are preferred.

Job Description:

• Provide customer service to walk-in customers
• Attend to telephone, email, and live chat inquiries in an effective and efficient manner
• Ability to understand customers' needs and provide appropriate solutions and attention
• Access to various service portals to retrieve the required information
• Escalate unresolved issues to higher levels
• Identify direct or cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers' feedback and identify problem trends for improvement actions
• Provides regular reports to Reporting Manager
• Other ad-hoc duties assigned by Reporting Manager

Job Requirements:

• Able to converse in English fluently
• At least 2 years of customer service-related experience
• Experience in customer service or retail service in the Telecommunication related industry. (Preferably, not a must)
• A calm temperament and excellent negotiation and conflict resolution skills
• Ability to work independently and be an excellent team player
• Be willing to work on shift (5 days work week, 2 days of rest)
• Require to work on weekends/public holidays as per schedule
• Work hours will be day shifts, latest shift ending at 10pm and there will be no overnight shifts

Job Description:

The successful candidate will be part of AST's Customer Services Division. This customer-facing role encompasses a wide variety of day-to-day tasks aimed at providing an exceptional customer experience to the pilots performing their flight simulator training. Ensure that all customer concerns and requests are attended with high level of professionalism and on timely manner. He/ She need to keep a high level of harmonious relationship with the customer.

Responsibilities

1. Attend to walk-in customers and perform frontline services to any customers / visitors entering the premises. These include:

• Greet visitors and determine the nature of their visit, alert appropriate party of visitor's arrival, direct visitors to proper waiting area.
• Respond to general enquiries and feedback.
• Establish and maintain customer rapport.
• Make outbound calls to customers and/or responding to customer emails.

2. Provide support on training related enquiries includes:

• Work with all stakeholders to ensure proper alignment of the Simulator Flight Scheduling and Maintenance Planning activities.
• Perform Simulator Flight Scheduling and Maintenance Planning activities as an alternate to PIC
• Effectively facilitate pilots’ requests by liaising promptly with other departments.
• Perform data input and analysis.
• Plan and track monthly programs for completion.

3. Assist with tenant-related enquiries including but not limited to booking of meeting/ conference rooms/ guest rooms.

4. Assist with the planning, co-ordination and execution of internal and company events.

5. Setting & tidying up of the guest rooms for accommodation.

6. Monitor Pantry and Stationery supplies and coordinate purchases when needed. Replenish F&B supplies in Pilot Lounge, Boardroom and guest rooms.

7. Other potential engagements in other work areas within the Company.

Requirements

• Possesses at least a Diploma with at least 2 years of relevant experience in customer and/or administrative service.
• Prior working experience in aviation industry/ hospitality / customer service experience is highly advantageous.
• High-quality written and verbal communication skills.
• Competent in administrative procedures.
• Team player and able to work in a fast-paced environment with minimal supervision.
• Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily operations and headquarter in China.
• Proficient computer skills.
• Only Singaporeans/ SPR may apply.
• Flight attendants and entry level applicants are welcome to apply.

Contract: 6 months

Location: Kallang

Responsibilities

• Coordinate / liaising with courier service providers.
• Handle Daily sales process through intranet submissions (SLA within 2 hours from the sale submit)
• Handle Delivery Failure intranet portal. (Submit the delivery failure cases reported by couriers).
• Monitor daily courier shipment loads and act accordingly to ensure couriers meet the SLA.
• Handle phone calls /email from sales or couriers on the shipments.
• Plan and coordinate with courier on the bulk shipments delivery.
• Provide clear instruction to courier upon delivery on the shipment details /POD/Cash or cheque collection.
• Coordinate with credit team on the cash / Cheque / PD terms information.
• Act immediately on the shipment issues, related to couriers .
• Coordinate with outsource couriers / movers on the freight quote and transportation arrangement on special handling and projects.
• Coordinate with Sales team on daily shipments.
• Coordinate with inter operation dept to achieve the operations SLA

Requirements

• Experience in warehouse / supply chain management is advantage
• Comfortable to work in warehouse setting
• Proficient in MS Office, especially Excel
• Knowledge in SAP would be an advantage
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10068

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 6 days work week including weekend (2pm - 2am)
• Night shift allowance given
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew located in Suntec. Our client is F&B Industry. This position includes providing friendly and courteous customer service, handling reservations and inquiries over the phone, taking and serving food and drink orders, and managing input into the point-of-sales system. The role also includes basic technical support, such as managing mic checks and the karaoke system. Maintaining a clean and safe work environment is essential, as well as working independently to produce quality results. Effective communication with team members and management, keeping a neat appearance, and being comfortable handling alcoholic beverages are also important. Additionally, the role involves performing any other duties assigned by the superior.

Qualifications:

• Minimum 1 year experiences in F&B industry

As a transplant coordinator, you are able to impact the lives of our patients and their families. You are required to assess, educate and co-ordinate the care of patients and donor throughout transplant process for pre-intra and post-Haematopoietic Cell Therapy and Transplant (HCTT) in KK Children's and Women's Hospital.

You are required to communicate all aspects of patient pre-HCTT care plan with other multi-disciplinary team. Providing support to co-ordinate patient admission and outpatient scheduling and provide counselling and coordinate Human Leukocyte Antigen (HLA) for patients, siblings and/or family members.

You will be assisting to follow up on the results with clinical transplant manager and transplant physician in-charge.

You will be required to attend and make records proceedings of regular meetings, family conferences and working closely with all internal and external stakeholders. To assist with co-ordination of HCTT-related events when necessary.

You will be maintaining proper documentation and filing of records. Clinical entry of information for pre- and post-transplant and to comply with local and international requirements for accredited transplant centres. You will be required to prepare monthly transplant records and data.

You will also be providing guidance and education to fellow colleagues, junior nurses and nursing students in the field of HCTT-related matters.

Job Requirements

• Degree in Nursing or Life/Health Sciences
• 3-5 years clinical nursing experience in an acute hospital setting or with 1-2 years of specific experience in care of HCTT patients.
• Excellent interpersonal skills in dealing with delicate and sensitive situations
• Pleasant disposition and ability to work independently
• Able to multi-task and perform time-sensitive work in collaboration with a multidisciplinary team
• Good team player and ability to work effective with multiple stakeholders

Service Lead

Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]

Location: Hillview / Clementi / Bedok

Salary: up to $2800

Requirements:

• Preferably 1 year supervisory experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensure excellent guest experience through providing of warm and genuine service
• Ensure product items are well stocked and display cases are attractive and clean
• Ensure proper opening and/or closing of the outlet while adhering to Company SOP
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Actis is a leading global investor in sustainable infrastructure. We deliver competitive returns for institutional investors and measurable positive impact for countries, cities, and communities in which we operate. Our global experience, operational know-how and strong culture allow us to create global sustainability leaders.

Purpose of Role

Working as a key member of the Actis global energy infrastructure team based in Singapore, the incumbent will be part of an exciting team to support the business in the region. The role requires work on deal related activities, including financial modelling, investment analysis and preparing investment committee presentations etc.

Main Responsibilities

Origination and Deal Execution

• Support sector mapping to expand pipeline of deal opportunities.
• Create financial models to evaluate investment opportunities.
• Conduct due diligence in support of transactions under the direction of the senior investment team including, but not limited to, market and financial and technical due diligence.
• Prepare project documentation including screening memos, investment committee memos and updates under the supervision of investment manager
• Identify areas of transaction risk and potential mitigation strategies, as part of the deal team.
• Summarise, interpret, and present material in an accurate and convincing manner to a deal team and Investment Committee.
• Assist investment manager in all matter related to the deal closing, including deal documentation, finance documentation and structuring. Actively contribute to sector initiatives, become knowledge base of sector insight and expertise.
• Work in partnership with global specialists (e.g. Environmental, Social, and Corporate Governance) and sector teams.

Portfolio Management

• Assist the investment manager with portfolio/asset management of assigned project(s), including initiatives such as debt financing, operational improvement initiatives, management recruitment, and exit planning.
• Prepare quarterly investment reports and valuation reports for projects for review of investment manager.
• Actively contribute to sector initiatives, become knowledge base of sector insight and expertise.
• Participation in Actis wide projects or initiatives and building effective networks with peers.

Skills and Competencies

• Strong analytical skills, including financial modelling, valuation.
• Proactive, self-starter; ability to conduct detailed sector analysis with limited supervision.
• Highly organised and focused.
• Project management and ability to drive initiatives through to completion.
• Excellent research, writing and communication skills.
• Collaborate effectively with others, including senior managers and external parties.
• Strategic, analytic, and numeric thinking capability.

Knowledge and Qualifications

Candidates selected for interviews should meet the following criteria:

• Experience in Private Equity or Investment Banking an advantage.
• Native/Working Proficiency Vietnamese is required.

http://www.act.is/

• Basic $4000 - $5200 + Variable Bonus + Allowances
• Excellent Welfare and Benefits + Career progression
• Working location: West / Northeast (Both location available)
• Working hours: 8:30am – 5:30pm (Mon – Fri)
• BMS (Building Management System) // ACMV // Control Valve
• Mechanical Engineering - Training Provided

Job Responsibilities:

Liaison with Subcontractors:

• Coordinate with subcontractors for project updates and service execution, ensuring alignment with technical specifications.
• Monitor subcontractor performance to uphold quality and safety standards.

Client Interaction:

• Serve as the primary contact for clients regarding service inquiries and project progress.
• Attend client meetings to discuss project requirements, timelines, and address any concerns.

Project Management:

• Track and manage service projects, ensuring timely delivery and adherence to client specifications.
• Assist in preparing and submitting project documentation, including service reports and compliance materials.

Coordination of Meetings:

• Organize and participate in internal and external meetings to discuss project status and resolve issues.
• Prepare agendas and meeting notes, ensuring effective communication among stakeholders.

Documentation and Reporting:

• Maintain accurate records of project activities, subcontractor communications, and client interactions.
• Generate regular progress reports for management and stakeholders.

Continuous Improvement:

• Identify opportunities for process improvements in service delivery and communication.
• Collaborate with team members to implement best practices, enhancing operational efficiency and customer satisfaction.

Requirements:

• Diploma/Degree in Mechanical Engineering or Electrical Engineering or any related discipline
• Training will be provided for candidate without or with lesser experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities include:

· Knowledge and hands on experience in implementing virtualization network

· Working experience for industrial Cyber Security would be a plus

· Configure, maintain and troubleshoot Honeywell Experion hardware and Software

· Implement and Admin EPKS & TPS Domains, controllers (HPM, C200/C300), switches etc.

· Support Honeywell FTE, and Microsoft Technologies

· Support client server architecture

· Perform preventative and corrective maintenance of system hardware/software/networks

· Assist clients with third party vendor communication to our systems

· Administer preventive maintenance on controls systems

· Provide technical support to customers and serve as customer contact for service related issues

· Be able to respond to emergency calls as part of a 24/7 roster service and resolve them within the guidelines that meet or exceed our contract customer expectations and requirements

· Program code logic including system configuration / implementation and troubleshoot existing code. Support Factory Acceptance Testing, Site Acceptance Testing and startup activities including equipment checkout.

· Perform audits and baselines of installed systems to help with migrations and trouble shooting

· Team Player, comfortable with being the lead support person on site.

· The ability to accurately document work performed.

· Knowledge of other systems such as TDC / TPS, PHD, DOC4000, FSC, DVM or others a bonus

· Support / lead projects from preliminary engineering, detail design, startup. Have capability to lead others to accomplish all project goals and objectives.

· Knowledge and experience with process instrumentation would be beneficial

· Must be able to take ownership and responsibility for work and actions

Basic Qualifications:

· Bachelor’s degree in with Chemical Engineering / Automation Control

· Minimum of 5 years’ field experience

· Preferable with working experience in Experion (TPS, PHD, FSC an advantage)

· Be comfortable leading system migrations between releases.

· Work independently on life system

· Certificate on Virtualization would be a plus

· Demonstrated effective oral and written communication and interpersonal skills.

-5/6 Days work 12hrs shift (able to work weekend &PH)

-To be deployed as Floater (Islandwide Location based on daily deployment)

-Good Customer Service

Job Duties:

-Greet and welcome visitors

-Attend to inquiries & answer queries or feedbacks

-Provide directional assistance

-Keeping the front desk tidy & presentable

-Access control

-Data Entry

-Any other duties assigned by the Management

Requirements:

-Minimum Diploma level

-Minimum 2 years Customer Service experience

-Excellent organisational skills, demonstrates high attetion to details

-Good communication & interpersonal skills

-A good team player and possess cheerful personality

-Able to work in a fast pace and challenging environment

-Able to work on shifts including weekends & Public Holidays

Job descriptions:

- Support the sales team with the product demonstration during presentation and workshop.

- Communicate with customer remote and on-site to deliver technical support.

- Responsible with delivery, installation, testing and commissioning of the devices and product service testing reports.

- Other related duties as assigned by the Supervisor.

Job requirements:

- Possess Diploma or Bachelor Degree in Biomedical Engineering or any related engineering fields

- Competent in computer skills is

- Able to work in a fast-paced environment and cope with company expansion plans

- Minimum 1 – 2 years of working experience in healthcare industry preferred but not compulsory.

- Fresh poly graduates are welcome to apply as training will be provided.

- Mid-career conversion personnel are also welcome to apply.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working location: Near to Buangkok mrt
Working hours: 5 days(including one weekend), Shift work(2 shifts, 8 hours/shift); 8:30am – 4:30pm // 2:30pm – 10:30pm
Salary: $2600 - $2900

Youth Work Associate will be working with the youths staying in an institutional facility, which focus on community rehabilitation.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions.
• Ensure safety and security of premises, include perform body & property check, carry out security patrols, dormitory checks, and conduct urine test (when necessary)
• Manage and provide care for the daily living needs of the residents in the Hostel.
• Plan and conduct engagement activities in educational and recreational programmes for the residents
• Able to develop positive relationship with the residents.
• Facilitate proactive and restorative circles (attain competence)
• Involve in admission process.
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• Diploma with 2 years working experiences.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsible:

• Ensure the proper functioning of electrical systems on ships, including generators, motors, switchboards, and electrical distribution panels, by performing routine maintenance tasks.
• Quickly identify and diagnose electrical faults or malfunctions in onboard systems, including propulsion systems, power generation, and safety equipment, ensuring minimal downtime for the vessel.
• Oversee the installation of new electrical equipment and systems on vessels, ensuring compliance with marine safety standards and company protocols.
• Perform emergency and scheduled repairs to electrical systems, ensuring that all repairs meet industry safety and performance standards.
• Ensure that all electrical work adheres to safety standards, maritime regulations, and environmental laws. This includes ensuring compliance with SOLAS (Safety of Life at Sea) and MARPOL (International Convention for the Prevention of Pollution from Ships) regulations.
• Monitor the operation of power generation equipment such as diesel generators and alternators to ensure they are running efficiently and meet the vessel’s power demands.
• Maintain and troubleshoot electronic control systems used in various marine applications, including engine control, ballast control, and navigation equipment.
• Develop and implement preventive maintenance schedules for electrical systems, ensuring the longevity and reliability of the equipment. This involves regular inspections, testing, and servicing.
• Provide guidance and training to junior engineers and vessel crew on the proper use, troubleshooting, and maintenance of electrical systems.
• Keep detailed records of all maintenance activities, repairs, and upgrades performed on electrical systems. Ensure that all electrical work is documented in compliance with company procedures and regulatory requirements.

Requirements:

• Min Diploma or equivilant; technical certification or associate degree in Marine Mechanics or related field.
• Minimum of 2 years of experience in Marine service and repair.
• Strong mechanical attitude and problem-solving skills.
• Proficiency with diagnostic tools and marine service equipment.
• Ability to lift heavy objects, work in various weather conditions, and perform physically demanding tasks.

Job description:

Customer support:

• To arrange service visiting, install, repair, troubleshooting, and relocation on site.

• To set up and dismantle equipment for demonstrations.

• To conduct equipment familiarization training for users.

• To answer service enquiries.

• To attend user’s meetings.

• To install and commission new equipment at customer’s sites.

Service administration

• To prepare service quotations, contracts, report, and invoice.

• To arrange spare parts from suppliers.

• To send / deliver repair item and spare parts.

• To collect equipment for in-house repairs.

• To deliver new equipment to customers.

• To attack and pursue outstanding debts.

• To send faulty parts to vendors for checking and testing.

• To furnish technical information and quality report to Principal.

Job requirements:

• Min. Diploma in Engineering/ Science (Mechanical / Biomedical / Electrical)

• Min. 1 years of experience in going clients’ sites to perform servicing

• Experience in medical device servicing is advantageous

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

Alex Goh Hock Leong | CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Sciences) | 99C4599

Shift Timings (Choose One Shift Option):

1. Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

2. Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

Inbound call handling for Bank's Accounts Servicing, campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos

Salary range: SGD 2600 - SGD 3500

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• $100 monthly transport allowance
• $5 Meal Allowance per working day
• Night shift allowance of up to $400 per month
• Medical and Dental Benefits
• Company transport provided
• Birthday Ang Pao
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew (Karaoke) located in Islandwide. Our client is Singapore's largest and first themed karaoke chain. This position includes handling phone reservations and inquiries, greeting and directing guests to their rooms, and managing orders for food and beverages. The position also requires basic technical support, such as checking microphones and karaoke systems, while maintaining a clean and safe environment. The ideal candidate should be able to work independently, communicate effectively with the team and management, and maintain a neat appearance. Additionally, they should be comfortable handling alcoholic beverages and be ready to take on other duties as assigned by their supervisor.

Qualifications:

• Entry level are welcome
• Training will be provided

• Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
• Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
• Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Requirements:

• Min. 1 years of working experience in related field
• Able to commit OT as and when required

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations. Ensures that all activities are consistently executed with SHVN's existing Quality Management System.

Key Responsibilities

• Oversee the division of work to the Customer Service Representatives.
• Manage, monitor, and improve the performance of the Customer Service Team.
• Represent and develop processes within the team that improve customer satisfaction, customer relationships and business execution accuracy.
• Improve customer service experience and facilitate organic growth.
• Oversees the order acceptance process and communicates with internal departments if escalation is needed.
• Participates in the order acceptance process and communicates with the Operation Manager/ supervisors in a timely and accurate manner.
• Maintain an orderly workflow according to priorities.
• Write and conduct formal performance appraisals and participate in various personnel actions, including hiring, training, discipline, and termination.
• Analyze statistics and compile accurate reports.
• Take ownership of customers issues and follow problems through to resolution.
• Mentor and develop customer service representatives and nurture an environment where they can excel through encouragement and empowerment.
• Accompany customer visits as required.
• Update CRM with visit reports / competitor info / market knowledge and other relevant account information.
• Assist in the preparation of terminal reporting.
• Liaises with the commercial department on customer inquiries for new business opportunities.
• Assist with projects as they may arise.
• A customer service manager builds and maintains lasting customer relationships and loyalty whilst delivering a customer-centric experience. A customer service Manager has a deep understanding of the customers' needs, products, and supply chain.
• Oversees and manages the order process flow for all customers. Co-ordinates the customer assignment. Responsible for setup Operational Review Meetings.
• Leading in continuous improvement and process optimization. Responsible for effectively and productively managing resources.
• Initiate Customer leadership teams.
• Develop and monitor training plan for customer service team.

Qualifications

• Possess a diploma in any discipline.
• Preferably experience in the (petrochemical) Industry.
• Experienced in leading teams and improving processes.
• Deep understanding of the customers' needs, products, and supply chain.
• Ability to think strategically and to lead.
• Excellent verbal and written communication skills
• Organizational skills and able to drive the organization in an effective and efficient way.
• Able to effectively manage personnel and delegate tasks to a diverse staff.
• Ability to prioritize and set goals short and long term.
• Analytical mind.
• 5- day work week with the need to do perform standby for 24hrs call when required.
• Willing to working in Jurong Island (Company transport is provided at designated pickup point)

What we offer

Join us and become part of a family-founded organization where your contribution counts.

• A full-time and permanent role
• Working Hours: 5 days’ work week (Mon-Fri), 8.30am to 5.30pm
• A competitive compensation package, including a 13th month
• Good Flexible Medical Benefits for you and your family members
• Company Transport is provided as designated pick-up point

How to apply

• Complete the online application form and send it to us along with your CV
• Short-listed candidate, will be invited to attend interview at our terminal

Got questions about the process? Contact [email protected].

About Stolt-Nielsen

The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolthaven Terminals, Stolt Tankers and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

About KPay Group

KPay Group (“KPay”) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is building a comprehensive platform to support merchants in financial management, business operations and digital transformation across the Asia Pacific, unlocking new growth potential for businesses. For the latest updates, follow us on LinkedIn or visit our website at www.kpay-group.com.

Responsibilities:

• Handle customers’ enquiries effectively through phone and email
• Handle inbound & outbound calls, merchant application processing
• Provide administrative support & technical support to the BD/Sales team
• Provide installation and training to new merchant accounts in the use of payment terminal
• Perform ad hoc duties when assigned

Requirements:

• Experience with customer service and operation with payments or banking is a bonus
• Detail-minded, customer oriented, good communication & interpersonal skills
• Proficiency of MS office, Excel
• Willing to perform delivery and installation of POS terminals
• Ability to speak Chinese other than English to handle queries from non-English speaking merchants

• Singapore Based (Geylang)
• 5 days, 8.30am- 6pm
• Salary: $5000 - $6000 + $500 transport allowance
• At least Diploma in Business Management or any related fields; 8 years’ experience in F&B operations
• Career Progression Opportunities

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management