Role Description:

The Operations Manager is responsible for overseeing the daily operations of the hair salon, ensuring a seamless and high-quality experience for clients and staff. This role includes managing staff, maintaining inventory, ensuring excellent customer service, and implementing strategies to drive business growth and efficiency.

Specific Responsibilities:
1. The trainee will be introduced to the salon's culture, mission, and values. Tour of the salon, meeting staff members. Overview of salon services and products. Introduction to salon software systems (appointment booking, POS, inventory management). Review of daily operations and administrative tasks.
2. The trainee will have training on health and safety regulations and compliance. Understanding customer service standards and policies. Introduction to basic financial management (budgets, expenses, sales tracking). Hands-on practice with salon software. Introduction to staff scheduling and management.
3. The trainee will undego an in-depth training on inventory management and ordering processes. Understanding supplier relationships and contract management. Shadowing director on staff scheduling, shift planning and payroll processing. Training on handling customer complaints and conflict resolution. Review of marketing and promotional activities. Understanding financial reports and basic accounting principles. Hands-on practice with inventory control and order placements. Assisting with customer service and front desk operations.
4. The trainee to have a training on effective communication and leadership skills. Understanding and developing staff performance evaluations and development plans. Assisting in conducting staff meetings and training sessions. Developing staff schedules and managing time-off requests. Participating in the recruitment process (interviews, selection). Training on conflict resolution and team-building activities. Hands-on practice with staff performance evaluations.
5. The trainee will have advanced training on financial management and budgeting. Understanding profit and loss statements and financial health indicators. Training on financial forecasting and planning. Hands-on practice with financial reporting and analysis. Assisting with budget planning and expense tracking. Understanding pricing strategies and revenue management.
6. The trainee will have training on cost control and efficiency improvement. Participating in financial meetings and discussions. Developing financial reports and presenting findings.
7. The trainee will learn from the director on enhancing customer experience and satisfaction. Understanding customer feedback and survey systems. Developing customer service improvement plans. Implementing customer service initiatives and tracking results. Training on loyalty programs and customer retention strategies.
8. The trainee will assist with customer events and promotional activities. Reviewing customer feedback and making improvements. Training on social media and online reputation management.
9. The trainee will have training on strategic planning and goal setting. Understanding long-term business planning and growth strategies. Assisting with the implementation of strategic initiatives. Training on change management and implementation. Reviewing and adjusting business plans as needed.

Competencies:

1. Introduction to Salon Culture and Operations
2. Health and Safety Compliance
3. Operations and Administration
4. Staff Management and Development
5. Advanced Financial Management and Hands-on Financial Reporting
6. Cost Control and Efficiency
7. Enhancing Customer Experience and Customer Service Initiatives
8. Customer Feedback and Retention

9. Strategic Planning and Implementation

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3300

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

• Oversee the assigned retail store daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
• To create, update and audit the retail store SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on incoming stocks and conduct regular stock check to ensure the consistency of all products
• Manage, groom and motivate the team to foster continuous improvement - To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required
• Oversee the planning of duty rosters and ensure prudence - Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stores set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or selling price from time to time

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

We are looking for an experienced F&B Operations Manager with a passion for Japanese cuisine to oversee the daily operations of our restaurant(s). The ideal candidate will have a deep understanding of Japanese food and beverage service, exceptional leadership skills, and proven experience in managing high-quality dining establishments. You will be responsible for ensuring smooth operations, enhancing customer satisfaction, and driving business profitability while maintaining the highest standards of service and food quality.

Key Responsibilities:

• Oversee Daily Operations: Manage the overall operations of the restaurant(s), including front-of-house and back-of-house activities to ensure efficient service and smooth workflow.

• Team Leadership: Supervise, train, and develop staff, including chefs, servers, and support staff, ensuring they provide high-quality service aligned with the restaurant’s vision.

• Customer Experience: Uphold high standards of customer service, ensuring a premium dining experience for all guests, handling customer feedback, and resolving complaints promptly.

• Menu Development & Execution: Collaborate with the executive chef to ensure the authenticity of the Japanese menu, food presentation, and quality.

• Inventory & Supply Chain Management: Oversee ordering, receiving, and inventory control for all food, beverage, and supplies, ensuring minimal waste and optimal stock levels.

• Budgeting & Cost Control: Monitor and manage restaurant budgets, including food cost, labor cost, and operational expenses to meet financial targets.

• Marketing & Promotions: Work with the marketing team to develop and implement promotions, events, and seasonal menus to attract and retain customers.

• Health & Safety Compliance: Ensure the restaurant complies with all health, safety, and hygiene standards, as well as food handling regulations.

• Vendor Relationships: Maintain good relationships with suppliers, especially those providing specialty Japanese ingredients, negotiating favorable terms where possible.

• Customer Engagement: Cultivate and maintain relationships with VIP and repeat customers, ensuring personalized service and dining experiences.

Requirements:

• Experience: Minimum 5-7 years of experience in F&B management, preferably in a Japanese restaurant or an F&B outlet specializing in Japanese cuisine.

• Knowledge of Japanese Cuisine: Strong understanding and appreciation of traditional and modern Japanese cuisine, dining culture, and beverage pairings (including sake and Japanese tea).

• Leadership Skills: Proven experience in leading, managing, and motivating large teams, including kitchen and service staff.

• Customer Service Expertise: Strong focus on customer satisfaction and guest engagement, with the ability to handle high-end clientele.

• Operational Skills: Excellent organizational, problem-solving, and multitasking abilities to manage daily operations efficiently.

• Budgeting & Cost Control: Strong financial acumen with the ability to manage budgets, control costs, and drive profitability.

• Communication Skills: Strong verbal and written communication skills in English. Knowledge of Japanese language and culture is a plus.

• Computer Skills: Proficiency in restaurant management software, POS systems, and Microsoft Office (Excel, Word, etc.).

• Flexibility: Willingness to work in a dynamic environment with irregular hours, including weekends and public holidays.

Preferred Qualifications:

• Experience in managing multi-outlet operations or chain restaurants.

• Knowledge of marketing and social media strategies specific to the F&B industry.

Operations Manager

Executive Search - Our client is a Maritime / Shipping company in Singapore.

Job Summary:

We are seeking a highly skilled and motivated Operations Manager to oversee and optimize the daily operations of our ship cleaning company. This role requires a hands-on leader who is experienced in managing operational processes, ensuring quality standards, and leading a diverse team to ensure timely and efficient cleaning services for maritime vessels. The Operations Manager will be responsible for maintaining a high level of customer satisfaction while managing resources, personnel, safety protocols, and equipment.

Key Responsibilities:

Operational Oversight:

• Manage day-to-day operations of the ship cleaning division, ensuring services are delivered on time, within budget, and to high-quality standards.
• Develop and implement operational strategies, procedures, and best practices to ensure efficient service delivery.
• Coordinate with port authorities, ship owners, and crews to schedule cleaning operations with minimal disruption to vessel schedules.

Team Leadership & Management:

• Supervise, train, and mentor a team of cleaning crew members, supervisors, and operational staff.
• Foster a positive work environment, promoting teamwork, motivation, and accountability.
• Conduct performance reviews, provide feedback, and implement training programs to enhance team skills and safety practices.

Customer & Client Relations:

• Build and maintain strong relationships with clients, ensuring their satisfaction with our ship cleaning services.
• Respond to client inquiries, concerns, and special requests in a timely and professional manner.
• Monitor customer feedback and develop action plans to address any areas of improvement.

Safety & Compliance:

• Ensure all operations comply with safety regulations, environmental standards, and maritime industry requirements.
• Conduct regular safety audits and risk assessments on cleaning processes and staff practices.
• Enforce the use of personal protective equipment (PPE) and maintain safe working conditions at all times.

Resource & Equipment Management:

• Oversee the procurement, maintenance, and proper utilization of cleaning equipment, chemicals, and supplies.
• Maintain accurate records of equipment usage, maintenance schedules, and inventory levels.
• Ensure that all operational assets are in good working condition and replace faulty equipment promptly.

Budgeting & Cost Management:

• Assist in the development of budgets for ship cleaning operations, ensuring cost-effective solutions without compromising service quality.
• Monitor and control costs related to labor, materials, and equipment to meet financial targets.
• Identify areas for process improvement and cost-saving opportunities.

Reporting & Documentation:

• Prepare and present regular operational reports to senior management, including key performance indicators (KPIs), service delivery metrics, and incident reports.
• Maintain accurate records of cleaning operations, client contracts, service agreements, and financial transactions.
• Implement continuous improvement initiatives based on data analysis and feedback.

Qualifications & Skills:

Education: Bachelor's degree in Business Administration, Operations Management, Maritime Studies, or a related field (preferred).

Experience:

• Minimum of 5 years of experience in operations management, preferably in the maritime or facilities cleaning industry.
• Proven experience in managing teams, logistics, and operations in a service-oriented environment.
• Familiarity with ship cleaning standards, safety regulations, and environmental requirements.

Skills:

• Strong leadership, team-building, and interpersonal communication skills.
• Excellent organizational, problem-solving, and time-management abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), and knowledge of scheduling software or ERP systems.
• Ability to work under pressure, adapt to changing conditions, and meet deadlines.
• Understanding of maritime safety standards and environmental regulations.
• Ability to handle customer complaints and resolve conflicts effectively.
• Certification in Occupational Health and Safety (OH&S) or a related field.
• Knowledge of maritime industry regulations and compliance standards (IMO, MARPOL).

If you are a good match for the role above, please reach out to Ritu Chaudhari for a confidential chat today at [email protected]

UEN: 201304702D
EAs: 14S7084 / R1109143

The Business Development & Operations Manager will be responsible for driving business growth through strategic partnerships and new client acquisition, while simultaneously ensuring operational excellence. This role requires a combination of sales and business acumen with a good understanding of logistics operations, process optimization, and logistics software solution.

The ideal candidate will be a results-driven, self-starter with experience in both business development and operations management within the software and transport logistics sectors.

Key Responsibilities:

Business Development:

• New Business Acquisition: Identify and pursue new business opportunities in logistics software solutions, and automation.
• Client Relationship Management: Build and maintain long-term relationships with key clients, logistics providers, and other stakeholders to ensure customer satisfaction, retention, and upsell opportunities.
• Lead Generation & Networking: Generate leads through industry networking, conferences, and partnerships, targeting large enterprises and logistics companies in need of software-driven solutions.
• Market Research & Strategy: Conduct thorough market analysis to identify new trends, competitive intelligence, and emerging opportunities within the logistics software markets.
• Sales Presentations & Proposals: Lead the development of compelling sales proposals and presentations, tailored to customer needs, demonstrating the value of our software.

Operations Management:

• Supply Chain Coordination: Work with logistics teams to ensure the efficient movement of goods across the supply chain, from warehousing and inventory management to transportation and delivery.
• Vendor & Partner Management: Oversee relationships with third-party vendors, logistics partners, and service providers, ensuring compliance with service level agreements (SLAs) and operational goals.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, Computer Science, or a related field.
• Experience: 3-5 years of experience in business development and/or operations management, preferably within the software, transport logistics, or supply chain sectors.
• Attributes, Skills & Competencies:
  • Proven experience in driving business growth and acquiring new clients within the software industries
  • Good knowledge of logistics operations, supply chain management, and technology solutions in the transport industry
  • Strong understanding of software solutions related to logistics, including fleet management, route optimization, and warehouse management systems
  • Excellent communication and negotiation skills, both written and verbal
  • Strong leadership skills, with the ability to motivate teams and build effective partnerships across departments
  • Proactive, self-driven, and goal-oriented with the ability to thrive in a fast-paced, results-focused environment
  • Strong problem-solving abilities and critical thinking skills
  • Collaborative, with a hands-on approach to both business development and operational management

Responsibilities:

• Oversee and direct construction projects for piling works and structural steelwork
• Manage multiple projects simultaneously and attend site meetings
• Collaborate with architects, engineers, and other construction specialists
• Review the project in-depth to schedule deliverables and estimate costs
• Comply with legal requirements, building and safety codes, and other regulations
• Adhere to Company Safety Standards
• Coordinate and direct construction workers and subcontractors
• Meet contractual conditions of performance
• Review the work progress daily.
• Plan to prevent problems and resolve any emerging ones
• Obtain permits and licenses
• Analyse, manage, and mitigate risks
• Any other ad-hoc projects and duties as required by the management.

Requirements and skills

• Minimum 5 Years of experience in Construction Industry (Piling Works and/or Structural Steelwork)
• Understanding all facets of the construction process
• Leadership and human resources management skills
• Excellent time and project management skills
• Possess Singapore Class 3 Licence

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Benefits & Location

Working location: Ubi Techpark

Working hours: 8.30am to 6pm (Monday to Friday)

AWS, Career Progression

Benefits:

• Profit Sharing
• Medical Coverage
• Corporate Discounts for Hotels and Laptops purchase

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Manage materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and division
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Handle other duties as required.

Requirements

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented
• Outstanding organisational skills

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

· Coordinate with other departments, such as procurement and quality control, to streamline production processes.

· Schedule and assign tasks to production workers to optimize efficiency.

· Monitor and enforce safety regulations and proper use of equipment.

· Implement and maintain quality control procedures to ensure the production of high-quality food products.

· Conduct regular inspections of the production process to identify and address any deviations from quality standards.

· Collaborate with the quality control team to resolve any quality-related issues.

· Monitor and manage raw material and finished goods inventory levels.

· Coordinate with the procurement team to ensure a steady supply of raw materials.

· Implement inventory control measures to minimize waste and losses.

MOM LICENSE NO.:16C7994

EA REG. ID: R1983060

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Food Manufacturing / Dessert & Pastries
• Position Title: Operations Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan, organize, and oversee the operations of the establishment.
• Support behind-the-scenes activities and other operational functions such as customer service, shift scheduling, cashiering, closing tills, ordering inventory, and handling office paperwork.
• Manage inventory, resource requisitions, and purchases.
• Oversee staff recruitment and training.
• Implement strategies to improve staff morale and motivation.
• Ensure food standards and quality control are maintained.
• Analyze the establishment’s performance and review operational processes to find opportunities for innovation, technology application, and work process improvement.
• Develop and implement strategies to achieve sales targets based on customer profiles.
• Submit proposals to management for improvements to the establishment, such as process improvements, repairs, and renovations.

APPLY NOW!!!

• Bachelor's Degree in Business Administration, or a related field.
• At least 3 years of experience in management position in the F&B or retail chain industry.
• Adaptive to fast-paced environment, resilient to changes and willing to accept new challenges.
• Proficient in Microsoft Word / Excel / PowerPoint.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67444 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

The Operations Manager should oversee daily operations, manage staff, and ensure exceptional customer service. Responsibilities include resource optimization, financial oversight, compliance with regulations and policies, problem-solving, and reporting. The ideal candidate has strong leadership, communication, and problem-solving skills, with a background in operations management and customer service.

1. Overall Operations Management and Staff Supervision: Oversee the day-to-day operations of the company, including managing a team of staff members, scheduling shifts, assigning tasks, and providing guidance and support as needed.

2. Customer Service and Communication: Ensure excellent customer service standards are maintained at all times, address customer complaints or issues promptly and effectively, and facilitate communication and coordination between different departments or teams within the company to ensure smooth workflow and collaboration.

3. Resource Management and Basic Financial Oversight: Manage resources such as inventory, equipment, and supplies to ensure optimal utilization and cost-effectiveness, assist with basic financial tasks such as budgeting, expense tracking, and cost control within assigned areas of responsibility.

Requirements:

1. Financial and Resource Management: Proficiency in budgeting, expense tracking, cost control, and optimizing resource utilization.

2. Data Analysis and Reporting: Ability to analyze operational metrics, generate reports, and make data-driven decisions.

3. Inventory and Procurement Management: Skills in inventory control, procurement, and stock optimization.

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

We are looking for experienced professionals to join our team as Service Manager and Project Manager in the ICT Solutions domain. These roles will focus on driving customer satisfaction, managing service delivery, and ensuring the successful execution of projects

Responsibilities

• Understand customer requirements and challenges, explore and expand business opportunities, and design service solutions tailored to meet customer needs
• Develop and execute project strategies, including bidding, negotiation, risk management, and delivery plans, ensuring successful contract fulfilment and deliverability
• Oversee maintenance projects, including planning, execution, team management, and ensuring network stability in alignment with regional assurance strategies
• Act as a primary point of contact for customers, handling escalations, coordinating resources during incidents, and driving resolution to ensure high customer satisfaction
• Build high-performance service teams by aligning with customer strategies and fostering collaboration with internal and external stakeholders
• Approve and manage network change plans, monitor their implementation, and ensure results meet quality and compliance standards
• Communicate with key customer stakeholders, including senior executives, to present service value and enhance brand reputation
• Ensure timely revenue recognition and efficient resource utilization while meeting the business and operational targets of service and maintenance projects

Requirements

• Bachelor’s degree in Computer Science, Telecommunications, Business Administration, or related fields, with a strong focus on ICT technologies
• Minimum of 5 years’ experience in service delivery or project management within the ICT industry
• Certification in project management (e.g., PMP) is advantageous
• Exceptional interpersonal and communication skills, with experience in mid-to-senior-level customer engagement
• Availability to work flexible hours, including night shifts and on-call duties, as required by project demands

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

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Job Description & Requirements

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• 10 +years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Job Scope

• Identify leads and market opportunities while expanding the business growth of Batam & Bintan services (LOLO and RORO services), including freight and vessel chartering businesses.
• Develop strategic business plans and proposals to potential clients, partners and investors.
• Maintain strategic partnerships with key customers, terminal operators, port authorities, agents and partners.
• Preparation of budgets, sales goals, analysing performance variances and execute corrective actions.
• Responsible for the Profit & Loss of Marine Logistics (feeder services of Batam & Bintan), vessel charters for projects/breakbulk cargoes.
• To develop and implement smart procurement strategies to optimise operating cost.
• Create and executive efficient operations and documentations processes for ship management including dry docking and maintenance of all marine assets.
• Ensure safety, commercial and statutory compliance of marine fleet and regulations applicable to the ports of call.
• Coordinate with ship Master, port agent to ensure timely entry and departure from port and operational efficiency of loading/unloading of cargoes.
• Any other duties as assigned by the Management.

Requirements

• Diploma or Degree in Maritime Studies or a related field
• Minimum of 6-10 years of experience in shipping operations for bulk, breakbulk, parcelling and project cargo.