Service Delivery Managers (cybersecurity) often have the following duties and responsibilities:

• Manage the delivery of services to clients and ensure they meet the agreed service level agreements and operational level agreements
• Identify and rectify service delivery issues, including conducting root cause analysis
• Develop and implement service improvement plans
• Manage client relationships and handle clients’ expectations
• Coordinate and manage project teams and service providers
• Prepare and present regular and accurate reports to stakeholders
• Ensure that the delivery team is adequately trained and resourced
• Implement service delivery standards and monitor compliance
• Work closely with sales and marketing teams to drive service sales and profitability
• Keep track of emerging trends in service delivery and implement best practices
• Ensure compliance with health and safety regulations

Job Summary:

The SOC Manager will oversee the day-to-day operations of the Security Operations Center. This role is responsible for managing and coordinating the monitoring, detection, and response to cybersecurity incidents. The SOC Manager will lead a team of cybersecurity analysts and engineers, ensuring that all security incidents are addressed promptly and effectively.

Responsibilities

• Lead and manage the SOC team, including recruitment, training, and performance evaluation of security analysts and engineers.
• Develop and implement SOC policies, procedures, and processes to ensure effective and efficient security operations.
• Monitor the security landscape and ensure that the SOC team is equipped with the latest threat intelligence, tools, and technologies.
• Coordinate and respond to security incidents, ensuring proper incident management and response protocols are followed.
• Conduct regular security assessments, vulnerability scans, and penetration tests to identify potential security risks.
• Collaborate with other departments to ensure the organization's security posture is maintained and improved.
• Develop and maintain key metrics and reports to measure the effectiveness of the SOC operations.
• Provide advisory to clients for compliance with relevant regulatory requirements and industry standards.
• Stay updated on the latest security threats, trends, and technologies to continuously improve the SOC's capabilities.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• Minimum of 5 years of experience in information security, with at least 3 years in a SOC or incident response role.
• Advantageous to have managed and led a team of security professionals.
• In depth understanding of Cyberkill Chain and Mitre Att&ck framework
• In-depth knowledge of security technologies and tools such as SIEM, IDS/IPS, firewalls, and endpoint protection.
• Experience with incident response methodologies and best practices.
• Strong understanding of network protocols, system architecture, and cybersecurity threats.
• Proficiency in scripting and automation tools is a plus.
• In-depth understanding of ITIL Framework
• Strong understanding of cybersecurity frameworks and standards (e.g. ISO 27001, CIS Controls & NIST)
• Advantageous to possess relevant industry certifications such as CISSP, CISM, GIAC, or equivalent.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

• Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
• Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
• Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
• Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
• Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
• Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
• Manage fault reporting and ensuring close follow up with term contractors
• Manage school facilities booking and evaluate to optimize use
• Management of access and attendance electronic systems
• Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
• Provide inputs for Risk Assessment and Management for Term Contractors
• Any other duties assigned by Reporting Officer.

School Safety and Security:

• Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
• Manage all SOPs for emergency preparation, readiness and response
• Work closely with MOE's School Safety & Emergency Preparedness Department
• Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
• Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
• Ensure proper maintenance of fire equipment and update of escape routes maps
• Oversee all risk-assessment (RAMS) for school programmes
• Inducting staff on safety, security and emergency matters
• Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
• Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
• Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
• Ensure proper maintenance and update of first aid kits

Support for Student Safety:

• Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
• Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

• Ensure physical sighting and tagging of all fixed asset
• Manage the procurement, maintenance and condemnation of fixed asset
• Ensure proper inventory management procedures.
• Ensure the maintenance and security of LAN room
• Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
• Oversee and ensure adequate office supplies and furniture for the school.
• Any other duties assigned by Reporting Officer.

Management of Vendors:

• Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
• Manage term contractors
• Assessment of term contractors and provide feedback to MINDS Procurement
• Provide support for canteen operations

Staff Management:

• Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
• Supervise and manage school para-staff, eg security officers
• Provide coaching, support and mentorship for General Workers
• Prepare and review reports
• Any other duties assigned by Reporting Officer

• Degree in any relevant discipline / Diploma in safety or operations management
• At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

We are looking for a passionate and professional Assistant Manager to join our Draw & Result Operations team.

Based in Singapore and reporting to the Senior Manager, the incumbent will perform lottery draw, lottery draw video production and sports resulting or settlement duties and dissemination of results successfully in compliance with established procedures and standards.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in operations or video production/editing, we want to talk to you.

What You'll Do

• You will perform pre-draw preparation, conduct draw, draw video production and editing.
• You will operate customized lottery stream system and video editing software.
• You will monitor sports matches while they are being played and check and enter the results into relevant system and disseminate results to various platforms.
• You will analyse lottery and sports data.
• You will need to act as the Team Lead during the shift hours you are rostered to.
• You will coordinate and prepare monthly draw duty roster.
• You will assist in filing of documents, updating of resulting data and general administration.
• You will purchase be the department in-house trainer for new staff and new system.
• You will compile data to develop maintenance standards and analysis study.
• You will conduct monthly maintenance for draw equipment, draw balls and production equipment and ensure all equipment are in good working condition.

Who You Are

• You will need a bachelor’s degree in any discipline, preferably in video production or editing.
• You will need at least 7-10 years of working experience, with minimum 3-5 years in a supervisory capacity.
• You should have excellent interpersonal and communication skills.
• You should be able to work independently.
• You should be interested in sports (e.g. football & motor racing) and have knowledge of sports and lottery products.
• You should be proficient in Microsoft Office, vMix, DaVinci Resolve.
• You should have basic data analytics knowledge.
• You should be able to work on weekends and PH and perform shift hours, including night shift.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

If you are interested, please send your resume to P&[email protected]. We will reach out to shortlisted candidates for further career conversations.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

We are looking for an Operations Manager to oversee all staff, budgets and operations of all outlets of Fernando’s Pizza. Operations manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you will help our company grow and thrive.

Responsibilities

Maintaining food quality, health and safety standards

Keeping customers happy, getting their feedback on the experience and handling complaints

Organizing schedules, keeping track of employees’ hours and recording payroll data

Maintain budgets and optimize expenses

Check and ordering supplies while staying within budget limitations

Supervising daily shift operations, including front- and back-of-house restaurant operations

Controlling operational costs and identifying ways to cut waste

Skills

Proven experience as a Manager

Experience in planning and budgeting

F&B Knowledge of business process and functions

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

Job Descriptions:

• Oversee and coordinate day-to-day hostel operations, including front desk, housekeeping, and maintenance.
• Develop, implement, and refine operational procedures and manuals to ensure efficiency and consistency.
• Monitor hostel cleanliness, safety, and service standards, addressing any gaps promptly.
• Manage booking systems, track reservations, and optimize occupancy rates.
• Recruit, train, and supervise staff, fostering a positive and motivated work environment.
• Schedule staff shifts, ensuring adequate coverage during peak periods.
• Provide ongoing feedback and conduct regular performance reviews.
• Ensure exceptional guest service by addressing inquiries, complaints, and special requests promptly.
• Develop and promote events or activities to enhance guest engagement and build a sense of community.
• Act as the main point of contact for VIP guests or escalated issues.
• Assist with manual tasks such as setting up communal areas, minor repairs, or helping with housekeeping when needed.
• Regularly inspect facilities to ensure they are clean, functional, and well-maintained.
• Handle inventory management, including ordering supplies and maintaining stock levels.
• Prepare and manage budgets, monitor expenses, and identify cost-saving opportunities.
• Handle cash and card transactions, ensuring accurate reporting and accounting.
• Maintain compliance with health, safety, and regulatory requirements.

Requirements:

• At least 2 years of related working experience in a backpacking environment or hostel.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Organizational skills with the ability to multitask and prioritize effectively.
• Hands-on approach and willingness to assist with manual or physical tasks.

Support Operations Supervisor in operating the chemical processing plant to ensure quality product and to meet business targets.

Key Responsibilities:

• operate, monitor process equipment to ensure that the process is operating within defined conditions and product specifications
• work with Operations DCS Technician to deal efficiently and effectively with any deviation in process parameters to ensure “Zero” safety and environment incident
• patrolling, inspection of field equipment and data logging
• Perform - routine sampling of process and conduct analysis - housekeeping and PPM of assigned area - loading / unloading raw material - minor maintenance
• prepare plant equipment for release to maintenance crew
• perform inspection and audit to meet corporate safety and local legislation guideline
• Be a member of the Site Emergency Response Team

The Candidate should have:

• Diploma in Chemical Engineering or related discipline or
• NITEC/Higher NITEC in Chemical Process Technology, with minimum 2 years of relevant working experience.
• 2-5 years field operations experience in a high hazard chemical plant, with DCS experience would be advantageous
• Preferable to have a Boiler Attendant 1st grade (preferred) or 2nd grade and/or Steam Engineer 1st grade (preferred) or 2nd grade.
• Commitment and adherence to safety systems
• Strong analytical thinking, practical problem-solving and good communication skills
• Conversant with World Class SHE and Operational principles relevant to operation of high hazard plant
• Ability to work effectively in a multi-discipline and multi-cultural team in a high pressure environment
• Good command in English and computer literacy
• Able to perform shift work
• Diploma holders who just graduated from relevant discipline are welcome to apply

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

· Coordinate with other departments, such as procurement and quality control, to streamline production processes.

· Schedule and assign tasks to production workers to optimize efficiency.

· Monitor and enforce safety regulations and proper use of equipment.

· Implement and maintain quality control procedures to ensure the production of high-quality food products.

· Conduct regular inspections of the production process to identify and address any deviations from quality standards.

· Collaborate with the quality control team to resolve any quality-related issues.

· Monitor and manage raw material and finished goods inventory levels.

· Coordinate with the procurement team to ensure a steady supply of raw materials.

· Implement inventory control measures to minimize waste and losses.

MOM LICENSE NO.:16C7994

EA REG. ID: R1983060

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Food Manufacturing / Dessert & Pastries
• Position Title: Operations Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan, organize, and oversee the operations of the establishment.
• Support behind-the-scenes activities and other operational functions such as customer service, shift scheduling, cashiering, closing tills, ordering inventory, and handling office paperwork.
• Manage inventory, resource requisitions, and purchases.
• Oversee staff recruitment and training.
• Implement strategies to improve staff morale and motivation.
• Ensure food standards and quality control are maintained.
• Analyze the establishment’s performance and review operational processes to find opportunities for innovation, technology application, and work process improvement.
• Develop and implement strategies to achieve sales targets based on customer profiles.
• Submit proposals to management for improvements to the establishment, such as process improvements, repairs, and renovations.

APPLY NOW!!!

• Bachelor's Degree in Business Administration, or a related field.
• At least 3 years of experience in management position in the F&B or retail chain industry.
• Adaptive to fast-paced environment, resilient to changes and willing to accept new challenges.
• Proficient in Microsoft Word / Excel / PowerPoint.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67444 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Main Responsibilities

Maintain and monitor complex clients’ systems:

• Responsible for technical support for complex systems and problems, ensuring performance of the asset (client) is maintained throughout the course of the contract
• Collate and evaluate statistical data related to the performance of the assets
• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

Manage responses to emergency situations:

• Facilitate responses to emergency situations and recovery activities
• Evaluate and provide fast resolution to critical field performance issues
• Visit sites to diagnose BBP operational issues and develop resolution plans for complex cases that cannot be easily resolved
• Review and approve recommended repair works for major equipment and system failures
• Check performance deviations and define root cause for any performance issues and to escalate to either Engineering or Performance team, as needed.

Provide oversight on maintenance work:

• Responsible for the planning of corrective, preventive and predictive maintenance activities to ensure BBP equipment and client systems are fully functional and in optimal operating condition, preserving BBP energy savings
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Provide technical guidance on equipment and systems maintenance
• Endorse resourcing requirements to achieve operational state in accordance with BBP expectations
• Drive internal and subcontractor compliance with the health & safety standards and practices

Support Customer Support/Business Development teams in creating further business opportunities:

• Foster close collaboration with Customer support team to ensure client performance and satisfaction
• Advise customer support team to correct inefficient uses of energy, both technically and procedurally and to support with data justification
• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

Organise and develop the team:

• Coach and train Central Maintenance engineers
• Drive talent recruitment and development for the department in alignment with organisational strategy

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Controls, Energy or Environmental Engineering.
• Possess people management experience
• 2-5 years’ experience in an Energy or Mechanical Engineering is an added advantage
• Professional Energy/Sustainability related certification a plus
• Qualification in Refrigeration and Air-conditioning and Energy Management will be an added advantage
• Well versed with HVAC systems, basic knowledge, good understanding on ACMV system and equipment
• Ability to understand piping and ducting and to oversee installation of instrumentation works (power meters, temperature sensors, and pressure sensors).
• Strong written and oral communication skills for customer interaction and report writing
• A willingness to learn and work in a team environment with extensive contact with clients
• Strong communication skills with the ability to work autonomously
• Self-starter with strong analytical and troubleshooting skills
• High level of initiative with the ability to work under pressure and extended hours, if required to meet deadlines

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

We are looking for a vibrant personality to join our A Team to deliver great experiences for our guests. Applicants with no prior experience are welcome to apply.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience (open to fresh grads as well)
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• Discretionary Bonus
• Monthly monetary gratuities
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation & Dental)
• Annual monetary flexible benefits, and more!

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• To assist in operations of owned Bulk Carrier Vessels on day-to-day basis
• Liaise and Coordinate with overseas office and Agents at various ports on shipping documents arrangements, monitor of vessel schedules and cargo tracking while Maintaining documentation and records related to activities and operations.
• Laytime/demurrage calculations, voyage estimation, Hire Statements Preparations and Reviews.
• Liaising with the Masters etc. and assist in Ships Operation matters when vessels calling Singapore.

Any other logistics administrative support duties as required.

Responsibilities:

• Ensure that all processes and procedures are followed
• Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues
• Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues
• Manage the delivery of infrastructure across AWS environments, On-prem, VMware, hyper-converge technology ensuring alignment with SLAs and customer expectations. Oversee the daily operations environments, including incident management, Service Request, change control, and problem resolution.
• Strong understanding in dashboards and tools (e.g. eG, Managed Engine, SolarWinds, AWS Monitor) to ensure real-time health and performance visibility of operation environments.
• Contribute to project and transition plans schedules, budgets, resource allocation, and risk management strategies for OT/IT Infra & Apps projects, aligning with Industry 4.0, Whole-Of-Government (WOG) and IM8 standards.
• Spearhead in creating overall ITSM processes and IT Service Desk setup including ticketing system, utilizing the ITIL framework to enhance service efficiency.
• Spearhead and focus in strategically preparing and building the day-2 / operational plan, such as engineer work schedule, operation yearly activity calendar, preventive maintenance (PM) schedule, patch management schedule, audit activity
• Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee infrastructure resource allocation and capacity planning to ensure optimal service delivery and performance.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics.
• Responsible for the operation CAPEX & OPEX such as Asset management update (CMDB), software & licenses renewal, hardware maintenance renewal, vendor supports review & renewal
• Responsible in preparing and presenting weekly and monthly reporting to client stakeholders on the account updates
• Ensure that regular reviews of the services provided SLAs and KPIs are conducted to maintain alignment between the services and the expectations of the customer
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Participate in leadership activities and providing performance feedback and developmental coaching

Requirements:

• Diploma and above in IT / Software / Engineering fields
• Min 12 years of experience in IT service delivery management; project and program management; resource and vendor management; client and stakeholder management; problem and incident management.
• ITIL 3 & 4 certified
• Preference to have experience in OT technologies such as Security and Access Control Systems Facial recognition system, Access Control System
• Must be willing to go down to ground and be hands-on to understand situation when problem arise
• Willing to travel on-site at Jurong Island
• Experience handling government agencies with understanding of IM8 processes, Government Commercial Cloud (GCC) and Whole-Of-Government (WOG) operation structure is an added advantage
• Strong knowledge of networks, servers, virtualization, and cloud technologies.
• Experience with monitoring tools, ITSM platforms, and disaster recovery planning.
• Experience with contract and vendor management
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services
• Good communication skills, keen to learn and a team player
• Ability to work independently, plan and provide system solution
• Ability to manage stakeholders and vendors
• Able to work in a fast-paced environment
• Able to work well in a matrix team

We are looking for a good candidate who can support with below requirements :

• Account Oversight: Manage and ensure the successful performance of key accounts.
• Operations Leadership: Oversee and coordinate the operations for handling export and import orders, acting as the main contact for existing customers to increase business opportunities.
• Process Optimization: Regularly review and audit procedures to improve efficiency, using in-house system or simplifying processes to address potential risks.
• Compliance Oversight: Establish and maintain best practices to reduce risks related to shipment compliance.
• Regulatory Adherence: Ensure compliance with Singapore Customs regulations.
• Budget and Resource Management: Supervise the budget for the department, making sure resources like facilities, systems, staff, and data are used effectively.

Requirement

• Educational Qualification: Diploma
• Communication: Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Able to commit for overtime when needed

Company Overview

An affiliate of a transportation company, Real Time Forwarding is a local freight forwarding Company located in the central area of Singapore. We are expanding actively and looking for a suitable candidate to grow the Company with us. If you are a team player whom loves challenges, we want you!

Our philosophy is to provide personalised and high quality freight services to our corporate and individual customers worldwide.

As the Services Sales Manager, you will spearhead sales initiatives across the SMT region, encompassing countries such as Singapore, Malaysia, Thailand. Your primary responsibility will be to expand market share and fortify our presence within these key markets. This role demands strategic oversight of direct sales operations, achieving ambitious growth targets, and ensuring high levels of customer satisfaction. You will be pivotal in driving strategic and operational excellence, adapting to market demands, and fostering sustainable growth within the region. Develop and execute tailored sales strategies that address the unique needs and opportunities across the diverse SMT market landscape.

Responsibilities

• Strategic Planning: Develop proactive business plans direct markets that align with the organizational strategy and feed into the business planning process promptly.
• Sales Growth: Achieve sales targets by identifying opportunities with existing and new accounts. Understand customer needs to uncover additional opportunities across all products and solutions. Build and leverage relationships with key customers to expand.
• Business Plan Execution: Lead in the successful delivery of business objectives through high-quality planning and execution of tailored business plans.
• Performance Monitoring: Regularly assess the performance of team members, provide feedback and support to help them meet sales targets and improve their effectiveness in the market.
• External Representation: Participate and drive key external events and meetings such as client meetings, presentations, and roundtables.
• CRM Management: Manage the local sales processes and ensure the integrity of data on the CRM system. Utilize tools effectively to build robust relationships with key customers and Team Members.
• Forecasting Accuracy: Ensure the accuracy of monthly and quarterly forecasts.
• Compliance: Conform to and abide by all regulations, policies, work procedures, safety rules, and ensure high ethical standards are maintained.

Qualifications

• Bachelor’s degree in Science, Business, or a related discipline is required.
• Minimum 4-5 years of experience as a Sales Manager, Business Development Manager.
• Knowledge of the Analytical industry is advantageous.
• Ability to drive collaboration between cross-functional team members to execute sales growth strategies.
• Passionate about customer satisfaction and possesses change management experience.
• Strong business and financial acumen.
• Ability to work independently; self-motivated and results oriented.
• Mature, maintaining poise under pressure.
• Excellent interpersonal and communication skills.
• Strong presentation skills and story-telling skills
• 20-30% regional including occasional international travels.

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title: SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently.
• Must have experience in S/4HANA support.
• Logical and structured thinking.
• Motivated to learn new technology.
• Cloud experience.

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

The Technical Delivery Architect role provides End to End technical leadership and ownership for post sales engineering of customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Key Responsibilities

• Post-sales design documentation, implementation and migration of advanced complex solutions
  for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
  role is to ensure that these services interoperate and integrate into the customer environment.
• Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
  Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
  Services, Managed Hosting and Complex Migration Planning,
• In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
  understanding across the technical landscape within Telecommunications and Enterprise IT
  architectures and have a natural ability to converse with both technical and executive audiences
• Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
  etc.
• The TDA will own the technical delivery of customer solutions and will be the technical interface
  between the customer, product teams and project management during service delivery.
• Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
  technical aspects are clearly defined prior to contract signature. The TDA accepts technical
  ownership of the solution at the point of contract signature.
• Engaging with and supporting pre-sales during contracting, with project management during
  service realization and the training of Service Assurance, through design, delivery and handover
  into lifecycle management.
• Lead customer-facing technical workshops in the delivery phase requiring excellent communication
  with the ability to articulate technical concepts clearly to all levels of competency.
• 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.

Minimum qualification & experience

• 8+ years industry background
• Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)
• Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,
• Application Acceleration and Optimization
• Excellent communication and documentation skills
• Design related background
• Ability to demonstrate technical knowledge & industry best practices under pressure
• Basic Coding skills desirable
• Telecommunication Product or Solution Design related background

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)