Job Title: Operations Manager ($4500-$5500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.

Employee discounts on hotel stays and services.

Only Singaporeans and Singapore PR to apply

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.

The Courage Chapter has been engaged to conduct a search for an Operations Manager for our client, a social enterprise.

ABOUT THE ROLE

We are looking for an energetic and caring Operations Manager to

accelerate our business growth and social impact.

RESPONSIBILITIES

• Programme and events planning and implementation.

• Recruitment, management and deployment of our pool of Music

Making Facilitators.

• Development and maintenance of systems and processes.

• Purchase and maintenance of music technology and office assets.

• Sourcing and collaboration with partners and service providers.

• Organisation and collection of data and evidence for customer

feedback, research insights and privacy protection.

JOB REQUIREMENTS & ATTRIBUTES

• Love for music and movement and belief in their healing power.

• Energetic, caring, resourceful and resilient team player.

• Excellent communication, organisation and people skills.

• English and Mandarin, a third language or dialect an advantage.

• Ability to use and leverage technology to enhance operational

efficiency and effectiveness.

• Poly or university graduate, age not an issue.

Job Title: Operations Manager ($4.500-$5.500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Service Manager
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a highly motivated and experienced Service Manager to lead our service team and oversee daily operations, ensuring the delivery of exceptional, timely, and seamless service. The successful candidate will be responsible for meeting all automotive service and repair needs with the highest level of professionalism and efficiency, driving team performance, upholding Porsche’s standards, and cultivating a customer-centric environment that fosters trust, loyalty, and operational excellence.

• Develop, manage, and implement strategies to ensure a seamless customer experience across all service touchpoints, while achieving service profitability, cost control, and KPIs, such as service efficiency, productivity, parts inventory turnover, customer satisfaction, and retention.
• Manage service operations to build long-term customer relationships, foster trust and loyalty to encourage repeat business, ensure efficient service delivery, and uphold compliance with brand standards, warranty policies, and government regulations, including workplace health and safety for both workshop and frontline employees.
• Drive revenue growth alongside Service Advisors by proactively identifying opportunities and recommending additional services and products, such as extended warranties, service packages, and accessories, to encourage customer adoption.
• Handle and resolve escalated customer concerns promptly and effectively, collaborating with various stakeholders to achieve customer satisfaction targets.
• Prepare, review, and analyse budgets, expenses, and other KPIs, while monitoring team performance and overseeing inventory to ensure parts availability, and maximising workshop efficiency, productivity, and utilisation.
• Collaborate with sales and parts teams to continuously identify ways to streamline operations and maximise efficiency and productivity.
• Lead, mentor, motivate, and develop the service team, including service advisors, technicians, and support staff, to foster a culture of excellence and high performance while ensuring continuous upskilling with the latest technological advancements, product updates, and industry best practices.

• Singaporean or Singapore Permanent Residents (SPR) are preferred.
• Bachelor’s degree in business, automotive management, or a related field with relevant certifications or training in automotive aftersales management preferred.
• 5 to 8 years of relevant experience in service management role, preferably within a luxury automotive brand.
• Comprehensive knowledge of service centre management, customer service, technical services, automotive technologies, diagnostics tools, repair techniques, along with an understanding of industry trends, technological advancements, market dynamics, and regulatory requirements.
• Proficiency in Dealership Management Systems and diagnostic tools.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members.
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience.
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures.
• Proactive, self-driven, with a strong learning mindset, Can-Do attitude, and the ability to prioritise and multitask efficiently.
• Possess a Class 3 Driving License with a minimum of 4 years of driving experience

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with Schindler Corporate and Schindler Singapore directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure Schindler’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

1. ensure the timely conversion of all equipment from Free Maintenance to paying portfolio
2. the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
3. Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Schindler technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team
• to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team.

5 day work week (including Public Holidays & Weekends)

8 hours rotating shift: start as early as 5/6am (transportation provided)

Location: Banquet kitchen @ Orchid Country Club (1 Orchid Club Rd, Singapore 769162)

Salary: from $2,980 (negotiable)

Description

• Have a good sense and knowledge of material purchasing and food wastage control
• Maintaining healthy Food inventory level and avoid over purchase
• Assisting in production order
• Ensure all ingredients order is arrived on time with sufficient amount
• GI/GR, Check inventory, month-end inventory
• Execute SAP S/4 HANA transactions, including purchase requisitions, receiving, invoicing, etc
• Cross functional support for all the OCC events and at the same time fulfil the needs to closely monitor raw material usage to bring down/maintain the COGS.
• Any other job duties as assigned by the superior

Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Duties & Responsibilities:

• Assist the Chairman/CEO in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

• Facilitate government grants including grant approval process and post-award compliance. Ensures timelines are met.

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Any other duties / tasks as requested by management.

Job Requirements:

• Candidate must possess at least a Degree or Advanced/Higher/Graduate Diploma, in any field.

• At least 3 year(s) of working experience in the related field is required for this position

• Experience or knowledge of basic financial administration is essential

• Proficiency in Microsoft Office Word / Excel / Powerpoint

• Highly developed organizational skills

• Possess initiative and pro-activeness

• Outstanding verbal and written communication skills

• Ability to handle sensitive information in a confidential manner

(Candidate will be required to oversee Operations & Marketing for both Tianyi Biomedical Tech as well as Tianyi InMed TCM Clinic)

Responsibilities:

• Take charge and conceptualise marketing proposals / initiatives to increase awareness of company
• Take charge and conceptualise sales proposals / initiatives to increase awareness of company
• Drive consumers interest in company and products, achieving KPIs
• Research and identify new business opportunities & marketing trends - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets for company’s products and services
• Executes and supports the operational aspects of business and troubleshooting
• Oversee operations departments such as admin, sales, marketing and customer service
• Assist management in determining best operations procedures suited to ensure smooth execution of projects & events
• Ensure cohesion between departments to meet company’s expected targets
• Consistently review operations and team performance to identify problems, concerns, and opportunities for improvement and propose solutions.
• Set up and review standard operation procedures
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for company

Requirements & Qualifications

• Recognised Bachelor’s in Business Administration, Marketing, or any related background
• At least 5 years of experience
• Excellent track-record in meeting targets / goals
• Able to perform on the ground work
• Excellent attention to detail and strong analytical skills.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Inspect buildings daily for cleanliness

• Check toiletries to ensure sufficient suppply

• Check that equipment is kept properly and in good condition

• Assign daily duties to be carried out by workers

• Check and record workers attendance at every shift

• Plan workers duty roster

• Attend to minor repair / wiring of equipment

• Send faulty machines/major equipment to supplier for repair

• Attend to complaints received from clients

• Order necessary suplies (e.g. chemical/toiletries)

• Inform Building Management of building defects

• Any other ad-hoc assignments assigned by the Management.

Position: Training Operations Manager
Location: Bugis, Singapore]
Employment Type: Full-Time
Salary: S$3,500
Application Deadline: 15/12/2024

About Us:
VIETNAM'S CONVENIENCE is a dynamic organization dedicated to delivering exceptional training programs that empower individuals and drive success. We are seeking a highly motivated and experienced Training Operations Manager to lead and streamline our training operations.

Key Responsibilities:

• Oversee the daily operations of training programs, ensuring efficiency and effectiveness.
• Develop, implement, and manage operational processes to support training delivery.
• Coordinate schedules, resources, and logistics for training sessions and workshops.
• Manage budgets, monitor expenses, and optimize operational costs.
• Collaborate with trainers, instructors, and other stakeholders to ensure high-quality training experiences.
• Analyze feedback and performance metrics to drive continuous improvement.
• Ensure compliance with regulatory requirements and organizational standards.

Qualifications:

• Bachelor’s degree in Business Administration, Training Management, or a related field.
• Proven experience in training operations, program management, or a similar role.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in [specific tools or software, e.g., Learning Management Systems (LMS) or Microsoft Office Suite].
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of training trends and best practices is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.

How to Apply:
Interested candidates are invited to send their resume and a cover letter detailing their relevant experience to [email protected]. Please include "Training Operations Manager Application" in the subject line.

Join Us:
Be a part of a team that values innovation, growth, and the power of training to make a difference. We look forward to your application!

The Fleet/Badging Operations Manager is responsible for overseeing the efficient and compliant operation of the company’s fleet, including barges and vessels. This role focuses on resource management, cost optimization, and operational excellence while ensuring compliance with industry regulations and environmental standards.

ACCOUNTABILITIES:

Barge Operations Coordination:

• Plan and schedule vessel movements to meet operational requirements, ensuring timely and efficient transportation of products.

• Monitor vessel operations, ensuring smooth execution of schedules and adherence to operational protocols.

Resource & Fleet Management

• Ensure vessels are properly maintained and in compliance with regulatory standards.

• Work with the technical team to coordinate any necessary maintenance or repairs for barges to minimize downtime.

• Track vessel performance and report on fuel consumption, maintenance, and overall efficiency.

Reporting and Documentation:

• Maintain accurate records of all vessel movements, including schedules, cargo details, safety inspections, and maintenance logs.

• Prepare and submit regular reports to senior management, providing updates on vessel performance, operational efficiency, and safety compliance.

• Ensure all regulatory documentation and permits for vessel operations are up-to-date and properly filed.

Cost Control and Budget Management:

• Assist in managing the budget for vessel operations, tracking costs related to transportation, fuel, maintenance, and other related expenses.

• Identify opportunities for cost savings and efficiency improvements in vessel operations.

• Monitor the financial performance of vessel operations, reporting on key performance indicators (KPIs) such as operational costs, scheduling, and resource utilization.

Emergency and Contingency Planning:

• Develop and implement contingency plans for vessel operations in the event of delays, weather disruptions, or other unforeseen circumstances.

• Respond promptly to emergencies, ensuring effective communication and coordination with relevant teams and external stakeholders.

• Investigate incidents or accidents involving vessels, conducting root cause analysis and implementing corrective actions to prevent future occurrences.

Continuous Improvement:

• Monitor industry trends and technological advancements in vessel operations to recommend and implement improvements.

REQUIRED SKILLS AND COMPETENCIES

• Proven experience in vessel chartering and shipping operations.

• Strong leadership skills with the ability to manage, motivate, and develop teams.

• Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders, including contractors, regulatory bodies, and management..

• Strong decision-making skills under pressure, with a proactive approach to risk management.

• Deep understanding of HSE regulations, best practices in offshore operations, and safety management systems.

• Commitment to promoting a safety-first culture within the team and ensuring adherence to safety protocols.

• Strong organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

• Ability to adapt to changing environments and work under challenging conditions, including offshore settings.

PROFESSIONAL QUALIFICATIONS

• Bachelor’s degree in Engineering (Mechanical, Electrical, Marine, or a related field).

• Minimum of 5 years of experience in shipping operations roles within the offshore oil and gas industry.

Work Location: Singapore

Job Overview

As the representative of Vanderlande and first point of contact with the customer, the Senior Operations & Maintenance Manager leads the day-to-day management of the Operations & Maintenance team (50-60pax) at the site.

This role encompasses various responsibilities, including personnel management (such as directing staff and conducting annual reviews), ensuring safety compliance (including maintaining WHS standards), overseeing operations to meet service and maintenance benchmarks, addressing daily operational and technical issues, maintaining quality standards, and meeting financial targets.

Reporting directly to the Lifecycle Services Director APS APAC, the Senior Operations & Maintenance Manager sets the standard for the team through his/her work ethic and behavior, continuously enhancing and professionalizing the site-based service team.

Although this position works during business hours, the Senior Operations & Maintenance Manager would be expected to be available as a point of contact outside of business hours as reasonably required (ex. incidents and escalations).

Responsibilities

• Manages the responsibility for the site-based team including personnel, safety, operations, quality, and finance.
• Manages the day-to-day activities of the team to (over)achieve the agreed service levels while maintaining within the contractual budget.
• Plans on preventative and corrective maintenance and can step out of the day-to-day activities.
• Initiates and implements improvements to the existing service levels, tooling, methodologies and processes, as well as team culture and behavior.
• Maintains a strong service team through initiative-taking development and regular training.
• Identifies commercial opportunities and works together with the Sales Engineering team to convert them.
• Consults with suppliers and sub-contractors where required.
• Manages major incidents and escalations effectively.
• Drives constant customer relations improvements.
• Ensures that the necessary reports and records are kept.
• Ensures that all activities are conducted in a safe environment according to company WHS policies and procedures.
• Any other reasonable duties as set out by the LCS Director APS APAC.

Required Skills & Competencies:

• Bachelor/master’s in engineering (Technical, Electrical, Mechanical) or relevant trade qualification.
• Minimum 5 years in a Senior Leadership role, Operations/Maintenance Manager experience.
• Singaporean, Permanent resident, or other valid local working permit required.
• Background in automated handling systems, capital goods industry, or system integration business.
• Fluent in English communication (verbal/written). Mandarin skills are an advantage.
• A strong personality as a leader with a combination of good interpersonal & technical skills.
• Entrepreneur, people manager, and good communicator, who can develop long-term business relationships and networks with customers and suppliers.
• Possesses a strong customer focus and service attitude.
• Strong commercial drive and ability to pursue improvement opportunities.
• Experience in working with third-party service providers.
• Knowledge of the management of service contracts.
• Able to build, plan, and execute long-term periods (5 years).
• Focused on a safe & healthy working environment.
• Availability in case of escalations.

About the Company: Vanderlande

Website: www.vanderlande.com

Vanderlande is a market-leading, global partner for future-proof logistic process automation in the warehousing, airports, and parcel sectors. Its extensive portfolio of integrated solutions – innovative systems, intelligent software, and life-cycle services – results in the realization of fast, dependable, and efficient automation technology.

Established in 1949, Vanderlande has more than 9,000 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover, it has established a global reputation over the past decades as a highly dependable partner for future-proof logistic process automation.

.

Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.

Why should you join Vanderlande?

• We are certified as Great Place to Work by the prestigious Great Place to Work Institute.
• Flexible and Hybrid Workplace.
• Vanderlande Academy and training facilities to boost your skills.
• Mediclaim benefits.
• A variety of Vanderlande network communities and initiatives.
• Opportunity to collaborate globally.

Being you @ Vanderlande (Diversity statement)

Vanderlande is an equal-opportunity employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Operation Executive

• Office Location: West
• Site Location: East
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operation Executive to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 3 years of logistics or warehouse operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Ability to work overtime as needed

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Feelvim Pte Ltd is a leading logistics and 3PL (third-party logistics) provider in Singapore, specializing in delivering efficient, customer-focused transport and logistics solutions. As we expand our operations, we are looking for an experienced Transport Operations Manager to oversee our transport logistics and optimize our fleet management operations.

Key Responsibilities:

• Operations Management:Plan, coordinate, and manage daily transport operations to ensure timely and efficient delivery of goods.
  Oversee scheduling, routing, and dispatching of drivers to achieve operational excellence.
  
• Fleet Management:Monitor the performance and maintenance of the company's fleet to ensure vehicles are in optimal condition.
  Manage vehicle procurement, repairs, and compliance with safety and regulatory standards.
  
• Team Leadership:Supervise and mentor a team of drivers and logistics staff.
  Conduct training sessions to improve driver performance and adherence to company policies.
  
• Customer Service:Collaborate with the customer service team to resolve delivery issues and maintain a high level of customer satisfaction.
  
• Cost Control & Reporting:Monitor transport budgets, identify cost-saving opportunities, and ensure efficient use of resources.
  Generate regular reports on fleet performance, operational efficiency, and key metrics.
  
• Compliance:Ensure adherence to all local transport laws and regulations, including workplace safety and environmental standards.
  

Requirements:

• Education:Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  
• Experience:Minimum of 3 years of proven experience in transport or logistics operations management.
  
• Skills:Strong leadership and communication skills with the ability to manage diverse teams.
  Proficiency in logistics software and fleet management tools.
  Excellent problem-solving skills and a results-driven mindset.
  In-depth knowledge of transport laws, safety regulations, and best practices.
  

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional development and career growth.
• A dynamic and collaborative work environment.

We are a growing network of coffeeshops renowned for providing excellent dining experiences. We are seeking a results-driven Operations Manager to oversee multiple coffeeshop outlets, ensuring seamless operations and delivering exceptional customer satisfaction. This is a highly demanding role that requires frequent travel, weekend work, and a hands-on approach to management.

Key Responsibilities:

1. Operational Oversight:

• Oversee daily operations of multiple coffeeshop outlets, ensuring consistency and efficiency across all locations.

• Develop and enforce operational standards, policies, and procedures.

2. Team Management:

• Recruit, train, and manage outlet managers and staff, fostering a culture of excellence and accountability.

• Conduct regular performance reviews and implement improvement plans when necessary.

3. Quality Assurance:

• Maintain high standards of food quality, cleanliness, and customer service.

• Conduct routine checks to ensure compliance with health and safety regulations.

4. Financial Accountability:

• Manage budgets, control costs, and maximize profitability for each outlet.

• Analyze financial reports and implement strategies to improve revenue and reduce expenses.

5. Market and Customer Insights:

• Monitor market trends and competitor activities to identify new opportunities.

• Gather customer feedback and implement strategies to enhance customer satisfaction.

6. Travel and Flexibility:

• Mandatory travel within and outside Singapore to oversee operations, attend meetings, and explore growth opportunities.

• Work on weekends, public holidays, and irregular hours as required to meet operational needs.

7. Crisis Management:

• Quickly address and resolve operational issues, staff disputes, or customer complaints.

Requirements:

• Experience: Minimum of 8 years in operations management within the food & beverage (F&B) or retail industry, with experience managing multiple outlets.

• Skills:

• Exceptional leadership and organizational skills.

• Strong problem-solving and decision-making abilities under pressure.

• Excellent communication skills in English (additional languages are an advantage).

• Attributes:

• Flexibility to travel regionally and work on weekends and public holidays.

• Ability to thrive in a fast-paced, high-pressure environment.

• Technical Knowledge: Familiarity with POS systems, financial management tools, and F&B industry software.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description:

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Job Requirements:

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Description & Requirements

Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.

On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.

Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.

Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.

Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.

Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.

Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.

Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.

Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.

Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.

Application Support: Provide support for business applications and ensure a smooth user experience.

• Inspect buildings daily for cleanliness

• Check toiletries to ensure sufficient suppply

• Check that equipment is kept properly and in good condition

• Assign daily duties to be carried out by workers

• Check and record workers attendance at every shift

• Plan workers duty roster

• Attend to minor repair / wiring of equipment

• Send faulty machines/major equipment to supplier for repair

• Attend to complaints received from clients

• Order necessary suplies (e.g. chemical/toiletries)

• Inform Building Management of building defects

• Any other ad-hoc assignments assigned by the Management.