Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Drive Operational Excellence with Jungheinrich

Are you ready to lead a high-performing team and make a tangible impact on operational efficiency and safety? We are seeking a Workshop & Warehouse Manager responsible for the storage, preparation, servicing, customization, refurbishment, repair and inspection of Material Handling Equipment. Join us in fostering innovation, safety, and excellence while contributing to our business growth.

As our Workshop & Warehouse Manager, you’ll lead a skilled team to achieve KPIs in Safety, Quality, Cost, Delivery, and People (SQCDP). You'll be the driving force behind operational improvements, leveraging data, technology, and structured problem-solving to deliver exceptional results.

What you'll be doing:

• Use a systems-based approach to lead our Team of Technicians and Staff to achieve KPIs
• Possess and promote a safety-conscious mindset; ensuring safety and product quality are top priority
• Set and maintain high housekeeping & 5S standards
• Analyse data for operational & strategic planning, supporting our continuous improvement journey
• Increase efficiency by seeking opportunities to standardise, simplify and digitalise processes
• Use structured problem solving to address gaps in performance or unexpected events
• Manage workshop inventory and drive maximum fleet readiness
• Support and maintain a healthy working culture in which the Team feel valued and everybody can be at their best
• Ensure regular communication with the Team; both as a group to share company information as well as individually for support and development
• Build & maintain strong working relationships with internal and external stakeholders to ensure smooth collaboration and effective equipment collection, processing & delivery
• Monitor the condition of workshop facilities, statutory items, tooling & equipment; ensuring regular servicing and inspection where required
• Prepare & deliver weekly reports on Workshop & Warehouse activity and performance

What we look for:

• Sound technical knowledge
• Experienced in structured problem solving
• Data driven & comfortable with basic technical analysis
• Attention to detail and organisational skills
• Commercial ‘big picture’ thinking
• Effective communication skills
• Effective in dealing with conflict and difficult situations
• Proficient in MS Office apps, especially PowerPoint, Excel, Word
• Experienced with SAP
• Experienced with remote working platforms such as MS Teams
• Ability to work as part of a team
• At least 3 years of experience in managerial position
• Preferably specialized in Engineering – Mechanical / Automotive / Aerospace / Manufacturing or equivalent
• Possess a valid Class 3 driving licence in Singapore
• Preferrably with access to personal vehicle

Why Join Us?

• Growth Opportunities: Be part of a company committed to innovation and professional development.
• Impactful Role: Directly influence key operational outcomes and shape team culture.
• Collaborative Environment: Work with a supportive leadership team and motivated colleagues.

· Responsible for all works related to Project Manager duties

· Reports to Director, to lead site project team, to ensure smooth completion of the project within the specified project time schedule, project budget, quality and in accordance to the statutory requirements. He/ she is to protect and minimize Company's liability and all-risks exposure when managing the operations on-site

· Liaise closely with clients, consultants, and sub-contractors etc.to resolve all site issues.

· Monitor, record and to prepare progress report;

· Supervise sub-contractors and ensure that works are carried on efficiently

· Attend all client, consultants, sub-contractors etc. site meetings.

· Lead, manage, monitor, delegate and motivate the construction project team to continuously drive and support quality and productivity improvement matters

· Involve in overall construction planning, scheduling, monitoring and lead the project team to meet the target planned schedule

· Deploy the required resources such as manpower, machinery & equipment in accordance to the project requirements

· Promote strong safety culture to construction project team and to ensure site safety measures are in place at all time.

· Perform QC checks and to ensure proper documentation control on-site

· Verify and approve periodical assessment of progress claims of sub-contractors with the Project QS till the settlement of final account.

· Responsible for authorization of site purchases and rental

· Follow up on all complaints. Identify and assess any foreseeable risk arising from the workplace or work processes, minimize environmental impact associated with the construction activities

· Take reasonably practical measures to eliminate any foreseeable risk to any person who is at workplace.

· Responsible for any other role as assigned by Director from time to time

Education / Experience

•  Degree in Computer Science, Computer Engineering or related technical discipline
•  Have at least 6 years of relevant working experience.

Job Description

•  Team Leadership: Lead, mentor, and manage a team of engineers, ensuring alignment with the company’s goals and objectives.
•  Strategic Leadership: Define and drive the business strategy and roadmap for your respective strategic domain.
•  Project Execution: Collaborate with project managers to ensure project/product deliverables are on track, providing support where needed.
•  Collaboration: Work closely with cross-functional teams, including Presales, Project Management, Quality Assurance, and Maintenance.
•  Recruitment & Retention: Participate in hiring process to build a high-performing engineering team and focus on the retention and development of existing team members.
•  Performance Management: Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers.

Requirements

•  Proficiency in software development practices and frameworks.
•  Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
•  Experience with Agile/Scrum methodologies.
•  Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Nice to haves
•  Familiarity with cloud platforms
•  Familiarity with container technologies (e.g. Kubernetes)
•  Familiarity with software governance practices
•  Prior experience in highly regulated industries

Assists Restaurant Manager in all food service operations including guest relations; staff supervision and development; follow-up on general cleanliness and maintenances of the restaurant and look after each and every aspect which influences the business of the restaurant.

• Assists in maintaining all equipment to its best function and cleanliness in the store

• People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling

• Assists back of house in food presentation, kitchen procedures and other food - and services - related areas

• Working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations

• Ensuring high standards of customer service are observed at all times

• Handling guest complaints and queries

• Any other ad-hoc duties assigned by the superior Job Requirements

• A minimum of 1 year experience in supervising or managing a restaurant

• Able to work in a fast paced environment

• Ability to work effectively with a diverse mix of staff and students

• Positive, enthusiastic and effective communication style with advanced personal communication skills

• Willingness to work hours appropriate to support the operations of the restaurant schedule and additional activities

Thank you for applying

We are looking to employ a dedicated and detail-oriented sales and marketing associate to ensure that all sales, marketing, and advertising initiatives improve company sales and brand awareness. The sales and marketing associate’s responsibilities include implementing various methods of collecting customer feedback, participating in trade shows, and organizing promotional events. You should also be able to research competitors' products and services, pricing, and market success.

• Developing and sustaining long-lasting relationships with customers.
• Preparing, reviewing, and finalizing sales proposals.
• Utilizing social media platforms to garner customer interest and create brand awareness.
• Preparing sales forecast reports and submitting them to management.
• Developing effective sales strategies to increase company sales.
• Collaborating with the marketing design and content marketing teams to produce quality advertising material for company products and services.
• Maintaining an accurate record of past campaign results to determine the most effective marketing approaches.
• Analyzing market trends, sales and marketing metrics, as well as pricing strategies to identify ways to improve sales and marketing efforts.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Responsibilities:

As a Project Manager, you will play a crucial role in overseeing and delivering IT, software, and website development projects. Your key responsibilities will include:

• Strategic Leadership: Lead end-to-end project management initiatives, from project initiation to successful delivery, ensuring strict adherence to timelines, budgets, and quality standards.
• Cross-Functional Collaboration: Collaborate with diverse teams, including software developers, designers, and offshore teams, to define project objectives, scope, and deliverables that align with business goals.
• Project Planning and Resource Allocation: Develop comprehensive project plans, schedules, and resource allocation strategies that optimize project efficiency and maximize profitability using Jira or Github Actions.

Job Requirements:

To excel in this senior role, you should possess the following qualifications and skills:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (PMP, Agile, Scrum) are highly desirable.
• Experience: A minimum of 5 years of proven experience as a project manager in IT, software development, or website development projects, with a strong preference for experience in startup environments.
• In-depth Knowledge: Strong understanding of the software development life cycle (SDLC) and various project management methodologies.
• Leadership Skills: Exceptional leadership, communication, and interpersonal skills to effectively collaborate with diverse teams, stakeholders, and clients.
• Technical Proficiency: Proficiency in project management tools and software such as JIRA and Notion.
• Analytical Abilities: Strong analytical thinking and problem-solving skills to navigate project challenges and drive successful outcomes.
• Agile Expertise: Extensive experience working within Agile frameworks is essential.

This Project Manager position offers an exciting opportunity to lead innovative projects in a dynamic environment while fostering collaboration and driving success across teams.

• Assist and report to the Project Manager at construction site.
• Ensure project done compliances to Authorities’ requirements, ISO quality, EHS, technical and contractual requirements.
• Coordinate with sub-contractors, client and team members to ensure works done within the schedule.

EA Licence No. 16C7962

We are currently looking for a highly driven and self-motivated Digital Marketing person to support our expansion into the China Market.

Responsibilities

• Set up and manage our Chinese social media accounts such as WeChat, Dou Yin, The Little Red Book and Weibo to increase brand awareness
• Attract views and drive engagement by producing and editing original and meaningful content/articles/videos/landing pages/posters etc for the company's website(s) and social media channels, with good copywriting and scriptwriting
• Daily management for social media platforms, incl. content posts, interaction with fans, groups operations, etc.
• Translate documents from English to Chinese to support marketing and business development efforts
• Manage the annual marketing plan (for the managed platforms) and calendar and execute all initiatives within the proposed budget and timelines
• Assist in the creative direction (creative brief, photoshoot & styling) and creation of contents for the managed platforms
• Propose and implement online/offline events to engage potential customers and enhance conversion rate.
• Liaise and network with KOLs for influencer marketing and ensure maximum engagement and ROI
• Provide reports for post-marketing initiatives (KPIs, metrics, insights, etc)
• Work with various stakeholders
• Achieve KPIs for lead generation

Requirements

• Creative, self-driven, independent and resourceful multi-tasker
• Have hands-on digital marketing experience with the Chinese market and experience in the operation of digital platforms such as Little Red Book, Wechat, Douyin, Weibo
• Experience working with Chinese influencers/KOLs is a plus!
• Strong interest and knowledge of trends in digital marketing/e-commerce, especially in the Chinese market
• Proficient in the languages required to perform the job and handle all Chinese platforms (have to liaise with Mandarin-speaking counterparts, handle documents/emails written in the Chinese and English language and product content in Chinese for Chinese platforms)
• Ability to generate market awareness and target the right audience with accurate advertising

Workplace: Bukit Merah

Work schedule: Mon-Fri 9-6pm

Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

• Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
• Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
• Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
• Conduct operational checks and replenish collaterals at the service center each day
• Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
• Respond to telephone and email inquiries
• Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.

Job Requirements:

• Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
• Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
• A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

• Mondays to Fridays (8.30am - 6:30pm)
• Queenstown MRT

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Purpose

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Working hour: 9am – 6pm (Mon – Fri)

• Company located at Bukit Batok

• Company transport provided at Jurong East MRT

• AWS + Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiry, prepare quotation, handle shipment activation and cross trade shipments.
• Coordinate with customers for their incoming and outgoing goods
• Coordinate with Overseas Agent for shipment activities
• Understand import and export process
• To complete all required documentation on time.
• Handle customer's complaint and claims, take appropriate action and/or notify relevant person and office to prevent a re-occurrence of customer complaints.
• Ensure accurate data entry in reports
• Any other ad hoc task assigned

Requirement

• GCE O Level / Diploma in Logistics Management or equivalent
• 1 to 3 years of relevant customer service experience experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

• Well Established Eyewear and Optical Company

• Salary range: $2900 - $3700 + AWS + Professional Allowances + Competitive Incentives

• Excellent Welfare & Benefits

Job Scope

• Stay up to date with the latest trends, frame designs, and lens technologies to provide expert advice on the most flattering and trendy eyewear options.
• Conduct comprehensive eye examinations to determine customers' prescription needs accurately. Utilize cutting-edge diagnostic tools and techniques to assess eye health, refractive errors, and other vision-related conditions.
• Recommend eyewear options that not only correct customer’s vision but also complement their personal style, face shape, and individuality.
• Perform precise measurements, adjustments, and fittings to ensure that every pair of glasses fits perfectly.
• Collaborate with a team of optical experts to select the ideal lenses for each customer's visual needs.
• Provide exceptional customer service, creating a warm and inviting atmosphere in the boutique. Offer post-purchase support, addressing any concerns or issues customers may have.
• Actively participate in industry conferences, workshops, and fashion events to stay at the forefront of eyewear trends.

Requirement

• NITEC in Opticianry or related field
• 1 - 2 years’ experience in Optician with fully registered Singapore Optometrists & Optician Board (OOB) is required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Salary $2500 - $3000 + Commission + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Various Location
• Working hours: Normal Working Hours

Job Responsibilities:

• Demonstrate and promote assigned products to walk-in customers
• Attend to customers’ enquiries on products and provide professional advice on their purchase
• Maintain good rapport with customers
• Distribute product samples, brochures, flyers etc.
• Setting up product displays and promotional booths
• Maintain and replenish all point of purchase materials
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ level with at least 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Make sure customer’s orders are processed promptly & accurately
• Make sure timely & accurate billing process
• Assist in issue shipping documents (e.g: Bills of Lading, Arrival Notice, Declare Import & Export Permit)
• Manage the receiving & processing functions following the warehouse operation
• Maintain and monitor inventory accuracy in WMS system

Requirements:

• At least 1 years of working experience as warehouse customer services
• Preferable experience in trucking and warehousing
• Experience with WMS and MS Office

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and / or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad-hoc task assigned.

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position: Customer Service Executive
• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Responsibilities:

• Acquires orders from email and phone calls, verifies, and enters products, passes orders to fulfillment, and discusses stock-outs and estimated delivery dates.
• Promote or upsell company services to the existing clients based on their purchasing history.
• Prepare sales quotation and follow up with prospect clients to generate sales.
• Maintains distribution system backorder report, corresponding customer expediting report and notifications, and customer notification.
• Reports to management market trends, competitive pricing, and consumer feedback.
• Ad-hoc duties as assigned.

Requirements:

• Bachelor or Diploma in Sales & Marketing, Information Technology or equivalent.
• At least 2 - 3 years of experience in Sales Support, preferably from IT related industry

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below or send in your updated resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

JOB SUMMARY

• This role supports and executes the following under the direction of Director Client Service Strategy and Initiatives

RESPONSIBILITIES
Strategy

• The TB Cash Client Service Management function reports to TB Cash COO. The Cash Client Service Transformation role focuses on delivering our Client Service strategy by supporting and executing key initiatives under the Fit For Growth (FFG) programme to improve client experience, expand our digital servicing offering and deliver committed benefits; this includes:
• Defining clear business requirements and target state processes in line with the relevant risk frameworks
• Partnering with technology to deliver a fit-for-client solution and providing end user validation
• Driving client adoption and defining a unified measurement approach that helps us demonstrate success

Business
With guidance from the project / initiative lead:

• Design, implement and analyse client surveys to gather insights and feedback
• Develop and maintain capacity models to identify potential bottlenecks and areas for improvement
• Independently undertake business analysis and Programme Management design activity in support of FFG transformation initiatives
• Support the implementation and adoption of digital service functionality across CIB clients and frontline Service teams
• Identify opportunities to optimize the current Service Operating model and its processes
• Ensure alignment between the feature / functionality design and broader strategic direction

Processes

• Ensure reports and presentations are timely, accurate and aligned with organizational goals
• Regular tracking of milestones to ensure the deliveries are on-track as per commitments. Escalate if there are any anticipated delays

People & Talent

• More than 3 years of experience in client surveys and transformation programme management capacity (e.g. monitoring and tracking strategic projects, programs and initiatives) in Banking
• Proficiency in survey tools and analytics software will be an added advantage.
• Analytics capability (including modelling skills) with the ability to interpret customer journey data and draw business relevant insights for discussion and decisioning
• Demonstrated ability to work effectively across multiple markets and navigate geographical and regulatory complexity
• Demonstrate appropriate culture and values, embedding a high level of team engagement
• Ensure ongoing training and development for professional and personal growth

Risk Management

• Manage changes and reporting in line with all relevant risk management frameworks, where applicable
• Act quickly and decisively to resolve any risk and control weakness, ensure they are addressed and remediated within appropriate timeframes, and escalated through the relevant committees

Governance

• Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
• Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
• Support the relevant programme governance forums and processes as required

Other Responsibilities

• Embed Here for good and Group’s brand and values in Cash Client Services;

Our Ideal Candidate

• 4+ years of experience in a transformation project capacity and/or delivering complex projects or initiatives in a Banking environment
• Strong analytical and problem solving skills with proven ability to collect and analyse data, establish facts, and make recommendations in written and oral form
• Successfully work with multiple stakeholders at different levels of the organization to facilitate change delivery, identify key risks / blockers and embed change
• Ability to work effectively across multiple markets and navigate geographical and regulatory complexity
• Good presentation and communication skills
• Familiarity with Agile project delivery and project management disciplines is preferred

Role Specific Technical Competencies

• Problem Solving and Analytical Thinking
• Effective Communications
• Managing Change
• Project Management
• Stakeholder Management

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the TB Cash Client Service Team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients and The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Cash Client Service Leadership and teams
• TB COO and Business Heads
• TB Product Heads
• CIB Technology
• Other CCIB stakeholders
• Risk, Legal, Audit and Compliance, where relevant

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Well Established Company
• Basic $5000 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• Bachelor’s degree in Mechanical Engineering
• Min 5 years of relevant working experience and knowledge
• Strong planning, people management, analytical and problem solving skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location :
Jurong East, Hospital


Working Hours :

• Any 5 days in a week (1 weekend inclusive PH)
• 10am – 7.30pm & 7am to 4.30pm (cannot choose)
• Total working hours per week: 42 hours

Salary :
$1,700 – $2,000/month


Summary :
This job is a very hands-on job – basically serving food tray from the robot to patients (2 tea breaks + lunch + dinner).
Apart from serving food, will need to do inventory if the food stocks going low or linen stocks are low.


Job Responsibilities :

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad hoc duties assigned by Manager

Requirements :

• Have to work 1 weekend
• Able to work on PH
• Experience in customer service

*Next Interview – 21 Nov 2024



WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Customer Service Receptionist (Beauty Wellness)

• Somerset / Tanjng Pagar
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Preferably with experience in similar/related industry

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Timing :

• Any 5 days in a week (1 weekend inclusive PH)
• 10am – 7.30pm & 7am to 4.30pm (cannot choose)
• Total working hours per week: 42 hours

Requirement :

• Have to work 1 weekend
• Able to work on PH

Salary : 1700 – 2000/month

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)