The Manager will be responsible for overseeing automotive maintenance projects and supporting the Engineering and Operations Control team through innovation and data analysis. The role requires expertise in project execution, optimizing maintenance processes, and leveraging data analytics to drive operational efficiency. The Manager will also play a key role in implementing technological advancements and continuous improvement initiatives to support business objectives.

Key Responsibilities:

1. Project Management for Corporate Fleet:

• Oversee projects, from planning and execution to monitoring and closure.
• Ensure all maintenance activities align with safety standards, quality control, and regulatory compliance.
• Coordinate with cross-functional teams to ensure timely and cost-effective project delivery.
• Manage project timelines, budgets, and resources effectively.
• Track and report project progress to senior management and key stakeholders.

2. Support Engineering & Operations Control:

• Collaborate with workshop operations teams to drive improvements in fleet maintenance operations.
• Develop and implement data-driven strategies to enhance operational performance, including efficiency, productivity, and resource utilization.
• Use data analytics and KPIs to monitor and evaluate the performance of maintenance processes.
• Assist in the development of dashboards and reporting tools to provide real-time insights into maintenance performance and equipment health.

3. Innovation & Continuous Improvement:

• Identify opportunities for innovation and process improvement in automotive maintenance operations.
• Stay up-to-date with the latest trends in automotive engineering and operations control to ensure the company remains competitive.

4. Stakeholder Collaboration:

• Work closely with internal teams (Engineering, Operations, IT, etc.) and external partners (vendors, subcontractors, etc.) to ensure alignment on project goals and execution.
• Engage with senior management to align project outcomes with business strategy.
• Provide technical guidance and support to the maintenance and operations teams.

5. Resource & Team Management:

• Lead training initiatives to ensure that teams are proficient in the latest tools and technologies related to automotive maintenance.

Key Qualifications:

• Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or related field.
• Minimum of 5-7 years of experience in automotive maintenance, project management, or engineering operations control, with at least 2 years in a managerial or supervisory role.
• Proven experience managing complex automotive maintenance projects. PMP or similar certification is advantageous.
• In-depth knowledge of automotive systems, fleet maintenance, and data analytics.
• Strong analytical skills and experience with data analysis tools to optimize operations.
• Experience implementing new technologies, driving process improvements, and promoting innovation.
• Strong written and verbal communication skills, with the ability to influence stakeholders and present data-driven insights.

Competencies:

• Strong problem-solving and critical thinking skills.
• Proactive approach to identifying and implementing solutions.
• Ability to manage multiple priorities and projects simultaneously.
• Ability to work effectively in a fast-paced and dynamic environment.

Working Conditions:

• Office-based with regular visits to automotive maintenance sites and operations centers.
• Occasional travel may be required to meet with external vendors and stakeholders.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Duties & Responsibilities:

• Assist the Chairman/CEO in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

• Facilitate government grants including grant approval process and post-award compliance. Ensures timelines are met.

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Any other duties / tasks as requested by management.

Job Requirements:

• Candidate must possess at least a Degree or Advanced/Higher/Graduate Diploma, in any field.

• At least 5 year(s) of working experience in the related field is required for this position

• Experience or knowledge of basic financial administration is essential

• Proficiency in Microsoft Office Word / Excel / Powerpoint

• Highly developed organizational skills

• Possess initiative and pro-activeness

• Outstanding verbal and written communication skills

• Ability to handle sensitive information in a confidential manner

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a dynamic and experienced Regional Operations Manager to oversee our operations within the Asia Pacific region. The ideal candidate will be a strategic thinker with exceptional leadership skills and a proven track record of driving operational excellence and efficiency.

Highlights of what we offer:

· Dynamic, fun and rewarding working environment

· Close knitted team

· Good employee benefits (eg. medical insurance, on job training, etc.)

· Career growth and development opportunities

Roles & Responsibilities:

1. Lead the preparation of new outlets, working with the local operations team to ensure everything is set for a successful launch.

2. Design and implement standard operating procedures tailored to each new outlet.

3. Develop and conduct training programs for the local operations team to ensure they are well-prepared for business-as-usual activities.

4. Set and enforce operational requirement standards, ensuring consistency and quality across outlets.

5. Assist the head office in developing business review reporting templates for regional performance tracking. Act as a liaison between the head office and operations managers in each region, ensuring continuous follow-up on business strategies and instructions.

6. Willingness to travel frequently and stay at new outlet locations for extended periods to oversee operations readiness.

Job Requirements:

1. At least 5 years of experience in operations management, preferably in retail or service industry.

2. Proficient in developing and implementing SOPs, have experience in training and team development.

3. Excellent verbal, written and interpersonal communication skills.

4. Excellent organizational and multitasking skills, able to work independently and effectively under tight deadlines in a fast-paced environment.

5. Able to travel overseas frequently with extended period of stay.

Qualifications Requirements:

1. Bachelor’s degree in Operations Management, Business Administration, or a related field.

* We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support new billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• Min a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Preferred Skills & Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Since 2013, Joy Music Studio is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners.

We are currently looking for a motivated and friendly Customer Service and Operations Coordinator (Full-Time) to join our joyful team at our Marine Parade location.

Why choose us?

Our team is the heart of our music school so we work hard to create place where you will be proud to work here every day. Below are some of the benefits we offer:

· Competitive Salary and Bonus Incentive Programs

· Paid Annual Leave and Medical Leave

· Medical Insurance Coverage

· Mentorship and training support

· Fun, energetic environment where the entire team often collaborate musically together

· Employer sponsorship of related certification/skills development

· Special rates for music lessons at our school

· Convenient location and good food next to Marine Parade MRT and Parkway Parade Mall

Commitment Requirement:

· Commitment levels: Full-Time 42 hours/week, on-site (5 days per week)

· Available to work on weekends (9am-5pm) and weekday afternoons/evenings (11am-7pm)

Role & Responsibility:

Sales

• Respond effectively to enquiries (walk-in customers, online, email, phone) and proactively manage customer leads to encourage trial sign-ups
• Nurture lead funnels, arrange for trial lessons, and sign-up new students

Operations & Customer Service

• Oversee day-to-day operations and administration at the centre
• Maintain and organize software used for scheduling, customer management, invoicing
• Prepare and send student invoices accurately and on-time
• Coordinate communications between the school, parents, students, and teachers effectively

School Activities, Marketing & Promotions

• Support marketing/promotion activities when requested
• Help plan or coordinate school activities such as concerts, workshops, camps, programs

Help create a friendly, positive, and professional environment within the school

• Greet students/parents and create a warm, welcoming environment
• Build and maintain good relationships with parents and students
• Assist with training/orientation new team members

We’d love to hear from you if:

• Business or music related diploma or degree
• You have at least 1 year experience working in music or education/tuition related industry OR in customer-facing or operations related roles
• You possess key skills for the role: personal initiative, detail-oriented, team player, problem solving, multi-tasking, reliable, and responsible
• You smile A LOT with a friendly, cheerful personality and confident communication skills
• You enjoy working with children and teens
• Skills/Experience related to music, performance arts, or music production a BONUS
• Fluent in Mandarin a BONUS

To apply, please send your CV and Cover Memo to [email protected]. We look forward to hearing from you!

Responsibilities

• Supporting the Sales Team in driving rental of storage units, with the aim of improving the Group’s occupancy rate and profitability
• Drive the sales of associated products such as merchandise
• Conduct site viewings and maintain necessary communication with the Sales Team and enquiries
• Administrative documentation such as agreements, storage declarations and others
• Ensure timely payments by customers
• Ensure respective Site is well-maintained and prompt fault reporting to the relevant team
• Preparation and submissions of various reports as required

Requirements

• Candidate possess O level / Diploma
• 2 years of working experience in the related field is required for this position. Experience in customer service in various industry.
• Excellent communication skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Job Duties

• Ensuring daily smooth operations
• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)
• Ensuring all daily, monthly, ad-hoc reports are submitted punctually
• Handling emergency situations appropriately without compromising the functions of Operations Centre
• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises
• Supervise and conduct periodic checks
• Other daily operational and administrative duties as assigned

Requirements

• At least 2yrs of supervisory experience
• Posses good understanding of service, experience in handling emergency procedures
• Physically fit, enjoy working with the general public at outdoor environment

Additional Info

• Work 2 days off 2 days (Rotating shift basis)
• 7.30am - 7.30pm & 7.30pm to 7.30am

EA Personnel Name: Cryst Lim
EA Personnel No: R22110160
EA License No: 90C3494

Job Duties

• Ensuring daily smooth operations
• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)
• Ensuring all daily, monthly, ad-hoc reports are submitted punctually
• Handling emergency situations appropriately without compromising the functions of Operations Centre
• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises
• Supervise and conduct periodic checks
• Other daily operational and administrative duties as assigned

Requirements

• At least 2yrs of supervisory experience
• Posses good understanding of service, experience in handling emergency procedures
• Physically fit, enjoy working with the general public at outdoor environment

Additional Info

• Work 2 days off 2 days (Rotating shift basis)
• 7.30am - 7.30pm & 7.30pm to 7.30am

EA Personnel Name: Cryst Lim
EA Personnel No: R22110160
EA License No: 90C3494

Job Description of Facilities Management Operation Manager

Reporting to the Senior Operation Manager, the role will be the responsible for operations of the facility assigned, leading the on-site soft and hard services team to ensure the service delivery in accordance to the Key Performance Indicators Framework.

Roles & Responsibilities

The Operation Manager responsibilities will include:

• Monitor and track all job request.
• Monitor and track all project works and their progress status
• Monitoring of KPIs to ensure compliance with performance framework
• Assign vendors / sub-con / technicians to carry out project works
• Monitor Non-compliance letters and liaise with Contracts Dept for response
• Prepare, Plan and compile Monthly various schedules and reports related to the assigned facility
• Liaise with stakeholders of the assigned facility as the Main POC
• Track and monitor all clearance of Vendors / Sub-cons and technicians

Job requirements

• Degree in Engineering/Building/Facilities Management or relevant disciplines
• Min 3 years relevant work experience in a similar role/industry
• Experience in handling Government properties preferred
• Strong communication and presentation skills
• Strong in written and spoken English
• Team driven, multitask, project management

about the company
Our client is a global leader in networking, IT, and cybersecurity solutions, offering innovative products and services that empower businesses and individuals to connect, communicate, and thrive in a digital world. Known for driving technological advancements, the company provides cutting-edge solutions in areas such as networking infrastructure, cloud computing, collaboration tools, and security, making it a trusted partner for organizations worldwide.

about the job
As the liaison between the customer and technical support teams, you will oversee all aspects of the service process, driving improvements and ensuring high standards at every stage. This role offers significant exposure to both internal teams and external customers, providing an opportunity to make a meaningful impact.

The ideal candidate possesses excellent project management and communication skills, demonstrating the ability to diplomatically influence, effectively manage relationships, and navigate challenging situations under pressure.

• Serve as the single point of contact for operational issues, coordinating technical challenges and customer requirements.
• Build and maintain relationships with internal customer management teams.
• Represent customer needs to post-sales support teams and relevant organizations.
• Oversee case management to ensure timely resolution (bi-weekly), following up on action items and providing customers with updates on escalated or priority issues.
• Conduct and coordinate weekly conference calls to share status reports and present quarterly updates with an analysis of customer support needs.
• Educate customers on organizational processes and procedures.
• Deliver regular status reports to management.
• Travel for quarterly customer site visits to review operational activities, customer satisfaction, and provide a gap analysis.
• Manage customer-facing projects and internal complex service improvement initiatives.

skills and experience required

• Possess a BS/BA degree or equivalent, with 3-5 years of experience in customer support, project management, or related business roles.
• Exhibit strong communication, influencing, and presentation skills.
• Demonstrate the ability to engage cross-functional resources to address and resolve customer issues.
• Have a solid understanding of software tools used for reporting and research purposes.
• Capable of utilizing tools to conduct customer satisfaction and gap analyses, and offering actionable recommendations.
• Proficiency in technical/networking knowledge such as CCNA or equivalent.
• Familiar with products, solutions, and project management concepts.
• ITIL certification preferred.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description

1. Oversee efficiency daily operation running of the restaurant

2. Maintenance Restaurant Budget and meet the target goal

3. Planning sales and marketing promotion and events

4. Recruiting, training and supervising staff

5. To work with chefs and other personnel to plan menus

6. Control purchases and inventory

7. Prepare financial record for management

8. Handling administration and paper work

9. Liaising with guest, employee, suppliers, sales representative and authorised department.

Requirement

1. Minimum 2 years relevant experience

2. knowledge of food production methods.

3. Customer service, communication and interpretation skill

4. Leadership and organisational skill

5. Able to motivate and manage staff

6. Able to accept criticism and work well under pressure

7. Patience and the ability to remain calm in stressful situations

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Looking for Inbound Operations Manager incharge of making quotations, overseeing product development and purchasing of attraction tickets, hotels and restaurants. Candidate need to have experience in managinga team of 5 or more people, preferbly with more than 5 years experince in Inbound operations fo the Vietnamese market. Will report to Inbound director. Ability to communicate in Vietnamese would be an advantage though not essential.

Responsibilities

• Oversee the management of portfolio of commercial properties, including building maintenance and tenant support
• Establish, build and maintain excellent relationships with tenants
• Partner cross-functional teams to formulate and develop group-wide initiatives to optimise operational efficiency
• Establish effective and strategic policies, procedures, and systems to support property operations
• Manage asset enhancement initiatives for existing properties and new projects under development
• Allocate manpower resources effectively to ensure optimal utilisation of resources
• Work with relevant external Government agencies, service providers and contractors to ensure compliance to regulatory requirements

Requirements

• Degree in Building, Real Estate or Business
• Minimum 8 years' experience in property and/or tenant management
• Strong leadership skills
• Good communication and interpersonal skills
• Resourceful, energetic and passionate to drive initiatives

ROLES AND RESPONSIBILITIES

1. Ensure RFQ is managed properly, work closely with Sales team, co-ordinate other IT teams to complete the RFQ.
2. Work with the Sales team and product team to propose necessary solutions as per RFQ requirements.
3. Handhold sales, solutions and project implementation team once project is awarded and manage escalations.
4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
5. Analyze the requirements, scope the problem and develop business cases to address the problem
6. Document requirements, source and evaluate alternatives, and recommend solutions that best fit the project’s needs.
7. Work with our customers’ line units to ensure smooth deployment and adoption of solution
8. Develop project schedule and activities based on appropriate project implementation methodology
9. Identify potential project risks and their implications to the organization and recommend mitigating measures to manage the risks and to provide reasonable assurance to the organization
10. Establish the appropriate project organization structure and define the change management and communication plan to engage and set expectations of stakeholders
11. Engage and manage the Internal/ External Service Provider(s) (who supplies the people, processes, tools and methodologies) to deliver ICT solutions and services.
12. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes and procedures and system are designed to comply with policies and guidelines
13. Communicate and present to senior decision makers, stakeholders and management forums on project progress and issues with respect to business objectives
14. Perform other jobs related duties as and when requested by superior.

JOB REQUIREMENTS:

• Team player with strong organization and people management skills
• Hands-on experience in full project development life cycles
• Strong analytical, conceptualisation and problem-solving skills
• Strong interpersonal and communication skills; ability to influence stakeholders across an organization
• Good presentation skills and proficiency in MS computer applications (Excel, Word, PowerPoint) and SQL required
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Excellent written, verbal communication, presentation and negotiation skills in English.
• Minimum Degree in Computer Science, Information Systems, Information/Info-comm Technology, Computer or Electronics Engineering or related discipline
• Minimum 5-8 years of Project Management experience
• Knowledge in logistics and supply chain management solutions and business processes will be an added advantage

Remuneration shall commensurate with relevant work experience.

We regret that only shortlisted candidates shall be notified.

Job Description:

• Plan the Project schedule and ensure that the work schedules are executed as planned.
• Review and check the Project related reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.
• Assign tasks to the team when there are breakdown/calls from the clients.
• Monitor and follow up on procurement of parts and perform price negotiation to meet budget.
• Provide supervision to the Engineers and Technicians/Subcons for day-to-day work and follow work processes.
• Forecast cashflow for both internal/external usage and coordinate with team members untill project handover.
• All other ad hoc duties as assigned.

Job Requirements:

• Diploma in Engineering.
• Minimum 3 years of experience as Project Manager or 5 years as Project Engineer.
• Experience in BMS/FM/ELV is prefer.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

[Order Number: 843654]

Responsibilities:

• Customer relationship and communicationConduct regular meetings with customers, internal staff, and cross-departmental teams to foster strong relationships and address issues.
  Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.
  Travelling to meet up with suppliers as and when necessary.
  
• Compliance and performance reportingEnsure compliance with Security Export Control regulations, including customer and end-user screening, as required.
  Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.
  Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.
  Prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.
  
• Team development & administrationSet departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.
  Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.
  Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.
  

Requirements:

• At least 3 years of Customer Service experience, order management, and delivery management
• Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.
• Willingness to travel occasionally for work-related purposes.

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

Deputy Site Service Manager

Company: Hitachi Asia Ltd.

Shifts: Rotating shift, 24 hours 7 days on-call on duty

Location: Singapore (National Cancer Centre Singapore)

Position overview

Hitachi Asia Ltd. is searching for a Deputy Site Service Manager to join the Particle Therapy Systems Division for its Proton Beam Therapy (PBT*) project at National Cancer Centre Singapore (NCCS).

(*) The PBT System is the most advanced radiotherapy system composed of a particle accelerator, rotating gantry and its control systems etc.

The Deputy Site Service Manager will be responsible for daily technical operation and maintenance of the PBT system installed at National Cancer Centre Singapore and will lead a team “Service and Maintenance Organization (SMO)” and supervise its activities. The Deputy Site Service Manager will be a primary contact point for the customer and Hitachi teams for any troubleshooting at site.

The Deputy Site Service Manager would ensure that the SMO works are in compliance with both the external and internal laws and regulations such as worker safety, radiation protection, technical and mechanical procedure and facility protocols. It is required electrical/mechanical knowledge and relevant work experience.

Role and responsibilities

• Lead and direct SMO and its activities.
• Plan and supervise SMO’s activities to ensure daily operation and appropriate maintenance service.
• Select and coordinate subcontractor activities including procurement and outsourcing services.
• Manage and monitor both technical and administrative records and documents.
• Respond to calls for service support and emergencies 24/7.
• Communicate and collaborate with the customer, relevant Hitachi departments and vendors.
• Perform test, inspection, adjustment and troubleshooting of PBT equipment.
• Comply with all regulatory standards and requirements such as, applicable laws, radiation safety regulations and internal policies of both Hitachi and National Cancer Centre Singapore.
• Adopt new technology, products and processes in daily operations.
• Develop a complete working knowledge of PBT system.
• Teach the team while doing the maintenance work together.

Requirements

• Advanced proficiency in English and Japanese (N1 level) to support and communicate on a technical level with the system specialist located in Japan.
• Must have at least bachelor’s degree or Technical Certification in Engineering or a related discipline in Electrical, Mechanical, Field Measurement, etc.
• Ability to work at 10+ meters height and to lift up to 20kg repeatedly and safely.
• Willingness to work in a radiational environment and to perform testing, inspection and maintenance of the system at height, and both inside & outside of the equipment.
• With basic knowledge of MS Word, MS Excel and latest PC technology.
• Effective skills in communication, problem-solving, and organizational management.
• Ability to work on shifts and on-call duty: this position is 24 hours and 7 days on-call duty.
• Minimum 5 years experience in the following :

- Site Manager

- Management of team and its activities

- Mechanical, electrical and control system

- Maintenance or QA/QC of industrial plants, medical devices or nuclear power equipment

• Familiarity with working in area of high-voltage, radiation and electromagnetic.
• Proficient level in reading and interpreting various engineering documents (schematics, wiring, diagrams, piping diagrams, etc.) and using electronic test and measurement instruments (DVM, oscilloscope, micrometers, etc.)
• Leadership experience in cross-functional team.

Job Description

• Ensure shopping centre operations are in optimise condition
• Build good rapport with tenants, contractors, and superior landlords
• Prepare and monitor tenant renovation and reinstatement work
• Supervise submission to related parties and authorities including Superior landlord
• Study and implement mall reconfiguration & AEl work/project
• Plan and implement preventive maintenance measures
• Supervising shopping centre day-to-day operation and term contractors
• Supervise and review the standard of service contractors
• Facilitate and ensure contractors complete repair and maintenance work in accordance with timelines and standards
• Take control of emergency management including evacuation and reporting to relevant authorities
• Propose annual budgeting of department, taking control of expenditure and capex
• Any other duties as may be designated by the company

Requirements

• Preferably with more than five (5) years relevant working experience in a company dealing with shopping centre management
• Bachelor's degree, preferably in Building/ Mechanical/Electrical Engineering/Facilities
• Management /Real Estate Management studies or equivalent
• Excellent organizational, communication and planning skills
• Strong critical and analytical skills
• Knowledge of AutoCad software is advantageous

Company Overview

Our client is a global leader in elevator, escalator, and moving walkway solutions, renowned for its commitment to safety, innovation, and customer satisfaction. With a strong focus on delivering exceptional service and high-quality products, the company is dedicated to enhancing urban mobility and providing sustainable solutions for residential, commercial, and industrial buildings.

Reporting To: Fulfilment Manager

Role Objectives:

The Service Manager oversees elevator and escalator maintenance operations within a designated area. This role ensures alignment with company values and policies while driving sustainable growth by exceeding customer expectations.

Key Responsibilities:

1. Safety

• Implement, monitor, and manage safety protocols in compliance with corporate guidelines and employment laws.
• Ensure timely incident reporting for equipment failures, product safety issues, or near misses.
• Conduct toolbox talks, safety walks, and inspections to maintain a culture of safety.
• Ensure completion of Periodic Safety Inspections and address corrective actions promptly.

2. Business Growth & Profitability

• Manage operations within budget to meet reliability, cost, and profitability targets.
• Collaborate with the Service Contract Manager to convert equipment from free maintenance to paid portfolios and renew contracts with necessary adjustments.
• Recover lost maintenance contracts and explore repair and upgrade opportunities with customers.
• Optimize staffing needs, route organization, and workload distribution to improve operational efficiency.

3. Customer Satisfaction

• Build and maintain strong customer relationships to understand needs and address concerns promptly.
• Conduct periodic inspections to ensure service quality and client satisfaction.

4. Maintenance Fulfillment & Quality Improvement:

• Drive breakdown reduction programs in collaboration with technical teams to improve portfolio reliability and performance.
• Ensure the timely implementation of corrective actions as instructed by the head office.

5. People Development

• Enhance the technical and non-technical skills of the service team to ensure compliance with procedures and customer satisfaction.
• Address skill gaps and foster continuous development within the team.

Qualifications and Experience:

• Education: Bachelor’s degree, preferably in engineering, with financial understanding.
• Skills: Strong customer and people orientation, effective communication, and leadership capabilities.
• Experience: Minimum of 5 years in the service industry, ideally in industrial or engineering goods sectors.

This is an exciting opportunity for an experienced professional to lead and develop service operations while driving customer satisfaction and operational excellence.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)

Service Manager to lead service operations for construction projects, specializing in entrance systems (exits & entrances of buildings).

Ideal Candidate:

• Technical Expertise: Strong understanding of mechanical and electromechanical systems, including access control, automatic doors, turnstiles, and other related entrance systems.
• Sales Acumen: Proven sales experience with the ability to develop and implement strategies to expand our customer base and increase service revenue while maintaining profitability.
• Customer Focus: Excellent communication and interpersonal skills to provide expert technical advice to customers and build strong client relationships.

Key Responsibilities:

• Oversee all aspects of service delivery, including installation, maintenance, and repairs of entrance systems on construction projects.
• Lead and manage a team of service technicians, ensuring high performance and customer satisfaction.
• Develop and implement service strategies to improve efficiency, reduce costs, and enhance customer experience.
• Identify and pursue new business opportunities within the construction sector.
• Ensure compliance with all safety regulations and industry standards.

Please forward resume to [email protected]

• Experienced in delivering SAP managed services engagements to public sector customers in Singapore (particularly SAP ECC 6.0)
  
• Strong understanding of both functional and technical workstreams in SAP ECC implementations
• Excellent understanding of ITSM and SIAM.
• Analyze and monitor the effectiveness of IT service delivery and implement improvements when needed