The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are hiring Service Center Executive

As a Service Center Executive, we rely on you to

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Communicates and writes with fluency
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Responsibilities

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database. Monitor and ensure the timely payment of tax liabilities
• Assist in monitoring tax audits and inquiries, including preparing responses and providing necessary documentation
• Gather necessary data for tax provision and compliance purposes from finance and execution teams

Requirement:

• Minimum 2 years of relevant work experience
• Minimum Diploma in Finance/Taxation/Accounting
• Proficient in MS Office (Excel and Word)

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

We are seeking a highly skilled and innovative Executive Engineer, Electrical to join our dynamic team in Singapore. In this role, you will be responsible for designing and executing electrical engineering systems for various projects.

• Design and develop electrical systems for building and infrastructure projects, including concept and detailed design phases
• Take ownership of assigned design components, ensuring timely completion and approval from relevant authorities and clients
• Collaborate with Local Authority Departments to secure approvals for design projects
• Prepare comprehensive design calculations, drawings, specifications, and tender documents under the guidance of senior engineers
• Analyze and solve complex electrical engineering problems, applying innovative solutions when necessary
• Ensure compliance with all relevant statutory regulations and safety standards in project designs
• Contribute to the continuous improvement of electrical engineering processes and methodologies
• Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment
• Participate in project meetings and present technical information to stakeholders effectively

Programme Executive (CREST)

The Community Resource, Engagement and Support Team (CREST), serves as a community outreach for people with or who are at risk of mental health conditions including dementia and their caregivers. CREST conducts outreach events/activities to promote and increase mental health awareness as well as targeted case finding to identify those with mental health needs.

JOIN US if you are an advocate for mental health especially with a heart for the seniors.

The Programme Executive (CREST) plays a supportive role providing the daily administrative and operational support to the team, contributing to the purpose of CREST service development and implementation. You are responsible in organizing the logistics &/or resources to ensure the smooth running of CREST services. You may also be involved in coordinating outreach events and activities.

Key Responsibilities:

· Provide administrative and logistical support in running client-related and/or other CREST activities, including outreach events collaboration with community partners.

· Conduct client screenings, provide emotional support to clients and mental health awareness

· Assist Social Workers in client monitoring, care support coordination and follow-up.

· Administer and ensure accuracy and compliance in data collection, documentation, and submit reports as required

· Plan and conduct home-based or centre-based cognitive stimulation activities for clients and caregivers.

· Prepare resource materials for clients and caregivers.

Requirements

· Possess a diploma certification or relevant social service certification.

· Non-diploma holder with social service experience will be considered.

· Conversant in English and the ability to speak dialect or Malay will be a bonus.

· Good communication and interpersonal skills.

· Passionate to work in the mental health sector and community service sector.

· Outgoing and sociable personality with keen interest in working with people on one-to-one basis or centre-based group activity.

· A well-organized, meticulous team player who can also work independently.

· Only Singaporeans

Be part of the FHA marketing team to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, engagement and partnership collaborations. 

Marketing Planning & Execution
•    Manage and develop content across online and digital marketing assets and channels including website, direct mailers, social media platforms and event app
•    Develop editorial calendar with compelling content and messaging, positioning and creative assets that aligns with target audience and marketing objectives 
•    Monitor SEO performance and adjust strategies to increase organic search visibility
•    Design and create campaigns targeting specific customer segments
•    Ensure all marketing materials are high-quality, accurate, and delivered on time
•    Track industry trends, customer feedback, and competitor activity to adjust marketing strategies as needed
•    Provide support to event and other marketing initiatives

Analytics & Lead Generation
•    Identify and segment target audiences to maximize event reach and engagement
•    Use of online / enterprise systems for event registration, marketing purposes and database management
•    Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
•    Track, evaluate and report results for marketing campaigns 
•    Measure customer satisfaction by developing surveys and provide insights

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for Account Executive that is excited about the below Mission and Outcomes over the next 6-12 months.

Additional: Senior Account Executive position will be considered for candidates with the relevant experience

Mission: to build relationships with new clients and manage relationships with existing ones.

Outcomes: 

• Focused on the conversion of inbound and self-sourced leads.
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships.
• Build and adapt sales strategies to meet customer and business needs.
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones.
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship.
• Improve existing lead acquisition channels in conjunction with internal teams.
• Identify product development opportunities through customer feedback and experience.

• To do this, you will have a minimum of 2 years working with external clients, with a proven track record selling products or services (B to B preferred).
• Sales & Marketing experience essential.
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded.
• A networker by heart with outstanding verbal and written communication skills.
• A passion for technology and the local startup ecosystem.
• Inside sales experience prospecting and qualifying leads.
• Hubspot experience preferred.
• Entrepreneurial mindset.
• Always looking for ways and opportunities to improve the client experience.
• Experience or/and background in Accounting is a plus.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

A great listener: Our prospects need to feel heard and understood by you.  You will present in a kind, calm, warm, attentive manner - working cooperatively to help solve the needs of our potential customers and never interrupting them.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

Some of the great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules.  Additionally, you’ll be able to access our $1200 SGD pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work towards listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

 Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Case study

• You’ll have a ~45-60 minute chat with the Hiring Manager, where he or she will give you some real-life challenges that this role faces, and will ask for your approach to solving them.

Career deep dive 

• A ~60 minute chat with the Hiring Manager
• We’ll discuss your last couple of roles to understand your experience in more detail
• In addition, we’ll be trying to gauge where your strengths lie

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

• Work closely with CESG management and project leads to drive the documentation and amplification of CESG's projects and initiatives through communications, logistical, administrative and other functions
• Manage CESG's projects, including overseeing project records and claims, liaison with project stakeholders, and general administrative support
• Conceptualise and execute media outreach, involving managing the CESG webpage, content creation and production of media outputs/collaterals suitable for different audiences
• Events planning for public engagement
• Support CESG’s evidence-based projects, such as in conducting literature review, surveys and simple data analysis
• Prepare reports and slides for presentations
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Bachelor's degree with practical experience in media communications and analytics
• Interested and skilled in the production and management of impactful content (editorial, visual and video) for different platforms and audiences
• Prior experience in project/account management and administration
• Able to effectively manage multiple projects, tasks and deadlines – prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in research and evidence-based community work is an advantage

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Job Responsibilities

• Work closely with CESG leadership and project leads to drive CESG's evidence-based projects from development and implementation to reporting and communication phases.
• Manage CESG's research and evidence-based projects, including project administration, research design, literature review, data collection and analysis, documentation, reporting, and post-project engagement
• Develop, support and/or co-lead new projects relating to CESG's strategic priorities
• Plan and coordinate community outreach and advocacy activities
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Graduate degree with strong people, administrative and logistics skills
• Prior experience in social science research and/or evidence-informed community-based projects
• Good research and analytical skills, with field experience and familiarity with methodological approaches and data analysis
• Able to effectively manage multiple projects, tasks and deadlines - prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in event planning and communications is an advantage

Apply now

Reporting to the Deputy CEO, the Digital Marketing Executive will be responsible for developing and overseeing the company’s digital marketing initiatives to increase brand awareness and drive sales of our products and services.

This individual will work closely with other departments and regional offices to execute online advertising campaigns, conduct marketing & research, website management, and implement marketing initiatives toward sales conversions.

Duties & Responsibilities:

• Oversee and manage offline and online marketing campaigns via LinkedIn, Facebook, Instagram, YouTube & E-Store
• Design high-quality creatives for all media formats, including print media and artwork for online ad banners, mobile banners, infographics, social media, brochures, GIFs, and other promotional materials to drive promotions, engagement and grow follower base
• Develop and engage in the planning and execution of various digital marketing campaigns, including managing SEO, SEA, and SEM strategy and optimizing social media marketing
• Managing website content to fully utilize the website platform to market (create, update, and upload information)
• Review the website and digital platform analytics weekly to monthly to address where customers are dropping off, and test initiatives that will improve customer engagement. Identify an action plan to improve performance
• Plan, develop, and execute email marketing programs
• Stay up-to-date with industry trends and emerging technologies, devise strategies, and organize marketing events and trade exhibitions

The Successful Applicant:

• A degree or diploma in Mass Communication, Advertising, Business Administration, or Marketing is preferred
• Minimum 2 years of relevant work experience in Marketing, Advertising & Promotions environment, or a similar capacity. Prior experience in digital/advertising agencies will be an added advantage
• Familiar and fluent with digital/data tools, e.g., Google Analytics, BI tools, CRM/Marketing tools, etc, with the ability to generate, analyze and interpret data
• Excellent writing and communication skills
• Strong interpersonal skills and detailed individuals
• Experienced in commercial social media platform management
• Proficient in Adobe design tools would be an advantage
• Strong project management skills, with the ability to manage multiple projects simultaneously

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary.

We regret that only shortlisted candidates will be notified.

We are seeking a highly skilled and innovative Executive Engineer, Mechanical to join our dynamic team in Singapore, Singapore. In this role, you will be responsible for designing and implementing cutting-edge mechanical engineering solutions for various building and infrastructure projects.

• Design and perform calculations for mechanical engineering works, including ACMV, fire protection systems, plumbing, and sanitary systems
• Conduct technical feasibility studies, life cycle analyses, and planning for building engineering projects
• Develop comprehensive study reports, design reports, and technical specifications for mechanical engineering projects
• Prepare detailed tender documents and evaluate proposals, providing thorough assessment reports
• Collaborate with cross-functional teams to ensure project goals are met efficiently and effectively
• Provide support in project management and contract administration for building engineering contracts
• Implement innovative mechanical engineering solutions while staying up-to-date with industry trends
• Troubleshoot and resolve complex mechanical engineering issues as they arise
• Mentor junior engineers and contribute to the overall growth of the engineering team
• Ensure compliance with industry standards and regulations in all project phases

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job:

• Manage sales activities for multi-brand / model passenger vehicles, including internal combustion, electric, and hybrid vehicles
• Source for new customers, service and manage existing assigned customers to achieve/exceed sales targets and objectives
• Purchase all types of pre-owned passenger vehicles for inventory replenishment
• Manage the selling process, including customer servicing, follow-ups, and attending to sales queries, including walk-in customers
• Manage customer accounts, including required documentation, vehicle-related issues, outstanding payments, and other matters
• Facilitate test drive, vehicle introduction, and handover
• Provide comprehensive information about pricing, sales, or vehicle information to customers/corporates
• Develop professional knowledge in automotive sales regulations and safety and vehicle knowledge
• Prepare and compile weekly sales activities and reports for management

Requirements:

• Diploma or equivalent qualifications
• Prior experience in insurance, retail, real estate or automotive trade preferred
• A strong passion for the automotive/motoring industry
• Outspoken, strong communication skills, and good listening ears
• Presentable outlook, good phone mannerisms, willing to learn
• Able to function independently, and also able to work with other team members
• Valid Class 3 Driving License (mandatory)

Benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok)
• Medical, Dental & Insurance Coverage
• Comprehensive Training Provided
• Regular company activities & bonding sessions

The position is responsible for assisting the Executive Chef with the administration and smooth running of the Culinary Division. Primarily responsible for organises work and follows up pending projects.

Primary Responsibilities

Administrative And General

• Reflects Raffles Hotel Singapore’s philosophy by providing high quality of service to our guests by adopting a positive attitude and keeping the team spirit at the highest level.
• Greets with smile at all times to colleagues and guests anywhere in the hotel.
• Has a pride of self-personal appearance and grooming.
• Remains confidential about all matters of such nature.
• Maintains and updates all Culinary files.
• Types correspondence and ensures accuracy of grammar, composition and format.
• Handles incoming and outgoing calls according to hotel standards.
• Clears IN/OUT trays and mailbox for Culinary division and distributes to address concern.
• Ensures proper requisitioning and controls office supplies; follows up on delivery of materials and documents.
• Ensures all correspondences, faxes, messages, e-mails are responded in timely manner/ disseminated accordingly.
• Handles and follows up on assignments as assigned by superior.
• Ensures security and upkeeps of all department confidential files.
• Handles all appointment concerning the superiors and keeps track their schedule and engagements.
• Ensures all arrangements are made prior to meetings (booking of meeting rooms, set ups, meeting materials).
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication.
• Informs concerned personnel of details of meeting.
• Takes minutes for the meeting as required; ensures to disseminate minutes to all concerned.
• Prepares necessary contracts as instructed by superiors.
• Maintains updated files of contracts and all matters pertaining to entertainers.
• Ensures personal awareness of the activities and services within the hotel in order to promote the property and be responsive to guest inquiries.
• Handles all appointment requests for superiors and schedule accordingly.
• Adheres to the set procedures for attendance and timekeeping.
• Ensures timely reporting of malfunction, followed up with maintenance of appropriate office equipment when required.
• Assists outlet managers with administrative duties whenever required/appropriate.
• Maintains general cleanliness of the Culinary office.
• Performs any other duties and responsibilities that may be assigned.

Learning And Development

• Participates in learning and development activities to improve knowledge and skills.

Involvement In Wider Job Function Relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and to develop to a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports Accor’s Corporate Social Responsibility program.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Responsibilities:

• Develop and implement marketing strategies and ensure marketing goals are met
• Monitoring and tracking marketing budgets, including expenditures, return-on-investment
• Administering and maintaining company’s website
• To deliver weekly and monthly reports – Analyze reports to determine the efficacy of campaign
• Planning and monitoring the ongoing company presence on social media (Facebook, LinkedIn and etc)
• Optimise all assigned campaigns in the form of Google Ads, Facebook Business Manager campaigns
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Maintain partnerships with media agencies and vendors

Requirements:

• Diploma/Degree in Communication / Marketing / Business or equivalent
• 2-3 year working experience is an advantage but not a must
• Preferred knowledge or skills: Search Engine Marketing, Social Media Paid Advertising and CRM System
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Familiar and fluent with marketing tools including Google Analytics, WebTrends etc.
• Good knowledge of web creation tools/platform (e.g. Adobe Suite, WordPress, Umbraco, HTML etc.)
• Excellent understanding of digital marketing concepts and best practices
• Skills and experience in creative content writing
• Analytical mindset and critical thinking

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Customer engagement to identify their preferences and requirements for commercial vehicle leasing and sales.
• Source for new corporate accounts, including SME, MNC, Independent Contractors, and Fleet Operators.
• Facilitate test drive, vehicle introduction, and handover.
• Provide comprehensive information about pricing, leasing, sales, or vehicle information to customers/corporates.
• Provide customer service, service recovery, and follow-ups on assigned corporate accounts.
• Assist with documentation submission for sales and leasing requirements.
• Develop professional knowledge in automotive (commercial) leasing/sales regulations and safety and vehicle knowledge.
• Achieve and exceed assigned sales targets.
• Prepare and compile weekly sales activities and reports for management.

Requirements:

• Diploma or equivalent qualifications
• Prior experience in insurance, retail, real estate or automotive trade preferred.
• A strong passion for the automotive/motoring industry.
• Outspoken, strong communication skills, and good listening ears.
• Presentable outlook, good phone mannerisms, willing to learn.
• Able to function independently, and also able to work with other team members.
• Valid Class 3 Driving License (mandatory)

Benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok).
• Medical, Dental & Insurance Coverage.
• Comprehensive Training Provided.
• Regular company activities & bonding sessions.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Assist with leasing sales admin process and coordinating with inter-department for day-to-day work
• Handling of incoming calls and providing customer service
• Administer and handle the latest Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Responsible for accuracy data entry input; filing for all data record documentation in the ERP & CRM systems
• Prepare printed materials and compilation of reports
• Liaising with vendors, suppliers & partners for administrative & payment arrangements
• Good problem solving and analytical skills
• Excellent understanding of processes and able to quickly grasp system flows
• Follow up closely with the team's work progress

Requirements

• Min qualification diploma with 2 years’ experience in admin work
• Similar experience in the automotive industry is an advantage
• Strong computer skill, including Microsoft Word, Excel and Power Point
• Bilingual in English and Chinese, with the ability to communicate with customer
• Strong communication and interpersonal skills, with the ability to interact with staff at all levels.
• Fast in respond and able to handle multiple task efficiently in a fast-paced environment
• Flexible, resilient and positive mindset

Job Title: SHIPPING CUM ADMIN ASSISTANT/EXECUTIVE (IMPORT/EXPORT DOCUMENTATION ( ID6016)
Location: Central Location
Working Hour: Mon-Fri 9am -6pm
Basic Salary: $2,800 - $3,500

Job Highlights
Central Location, 5 Days Week, Immediate Vacancy.
Good Career Development and Great Learning Opportunities
Small-Size Company and Friendly Working Environment

Job Descriptions
• Handle all import/export documentation, shipping procedures, and coordination, including shipment planning.
• Issue purchase orders and delivery orders.
• Manage shipping documents, customs declarations, permits, and compile invoice data.
• Ensure supporting certificates are ready before shipment.
• Coordinate with shipping companies and freight forwarders for transport scheduling and documentation.
• Ensure timely delivery of shipping documents to relevant parties (banks, shipping companies, etc.).
• Communicate with suppliers and customers to ensure smooth and timely shipment delivery.
• Collaborate with the Accounts Department on finance-related matters.
• Perform other administrative and ad hoc duties as required.

Qualifications
• At least tertiary education with 1-2 years of working experience in the related field is preferred for this position.
• Proficiency in Microsoft Office and Good Knowledge of Advanced MICROSOFT EXCEL Skills preferred.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Establish and maintain strong relationships with prospective clients, understanding their needs, and preferences
• Maintain communication with clients throughout the leasing process, addressing any questions or concerns and providing updates on the status of their lease applications
• Maintain communication with clients throughout the leasing process, addressing any questions or concerns and providing updates on the status of their lease\applications
• Stay informed about market trends, competitor offerings, and industry changes to adopt sales strategies accordingly
• Provide exceptional customer service to enhance client satisfaction and promote repeat business or referrals
• Coordinate with other departments, such as finance and administration, to ensure a smooth leasing process and address any financial or administrative matters
• Stay updated on new car models, leasing regulations, and industry developments to offer informed recommendations to clients
• Set clear daily, weekly, and monthly sales targets to measure your performance
• Being proactive in conducting monthly market research

Requirements

• Min N/O/A Level/ Diploma holders and above
• Presentable and well mannered with good punctuality
• Good communication skills, customer-centric approach
• Genuine passion for mobility
• Adaptable to changes
• Able to handle various stages of the sales process with professionalism and expertise

Perks and benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok)
• Medical, Dental & Insurance Coverage
• Comprehensive Training Provided
• Regular company activities & bonding sessions

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Responsibilities and Duties:

Learning Administration:

· Coordinate the training logistics and implementation of training programs

· Manage registrations and communicate with participants to ensure smooth sign-ups and participation

· Manage pre-training administration such as venue sourcing and refreshments

· Assist participants with queries and handling billing and invoicing arrangements

· Coordinate learner registration and attendance tracking

· Collate feedback and prepare evaluation reports

· Coordinate with internal and external stakeholders for publicity of training courses and logistical support

· Consolidate data to monitor take-up and completion rates for training programs

· Manage learner record database

· Provide administrative and logistical support for in-house and external training initiatives

· Undertake special projects as assigned

Stakeholder Management:

· Communicate with external stakeholders to provide relevant updates

· Document stakeholder feedback and queries

· Attend to stakeholder management issues and provide customer service support to address issues

· Support external funding application processes

Marketing:

· Support implementation of Academy’s multi-channel marketing campaigns in line with the objectives and strategy

· Support curation of Academy’s marketing content based on defined marketing objectives and strategy

· Liaise with internal stakeholders and external vendors in the creation of Academy’s marketing campaigns

· Monitor and track outcomes of marketing campaigns

Dept Events:

· Coordinate and provide administrative and logistics support for in-house training sessions

· Provide administrative and logistics support for Annual Wound Conference and other department events

Job Requirements:

· Diploma/Degree with minimum 2 years’ experience in Learning Administration, Project Coordination, Operations Support or Education Support

· Meticulous and detail-oriented with strong organizational skills

· Excellent communication and interpersonal skills

· Ability to work effectively in a team environment and yet able to work independently when required

· Prior experience in an administrative role and/or in the healthcare sector will be an advantage

· Proficient in MS Office applications and familiarity with database management

· Prior experience with Training Partners Gateway (TPG) will be an advantage

· Strong belief in lifelong development and passionate about innovation