Job Title: Sales Executive (ID3463)
Location: Tuas
Working Hours: Mon-Fri 8:30am – 5:30pm
Salary: $3500-$4000

JOB RESPONSIBILITIES:
• Responsible for revenue generation.
• Executive business plan.
• Formulate and review product pricing.
• Coordinate evaluations and trials.
• Manage and support key accounts.
• To review and report, where applicable, on performance to General Manager-Sales.
• Any other duties as assigned by General Manager-Sales.

JOB REQUIREMENTS:
• Diploma in Engineering or business-related fields.
• At least 2 years of Industrials Sales and Marketing experience.
• Proven ability of develop business opportunities and achieve success in account growth and revenue generation. Proficient in handling technical and service issues.
• Possess own vehicle.

This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional clients in Cybersource, potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and contract negotiation. Key objectives are client retention, revenue growth and improving NPS. 

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional Acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engage with key regional clients and Visa leadership in regular strategic and planning discussions
• Cultivate, manage and service strategic market leading regional accounts
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses ways to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment profit and loss 
• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Job Role & Responsibilities

• Act as first point of contact for visitors and managing the front desk area
• Meet and greet parents and students, attend to visitors and external vendors
• Perform general administrative duties and data entries to support the school operations
• Attend to phone calls and provide appropriate information on general enquiries relating to the school, school fees and programs
• Support inventory management, sale and purchase of school resources
• Assist in the management of student information and school information sharing
• Conduct health check for students and assist them to classrooms when they are late
• As and when required, assist with assigned tasks as required

• Minimum qualification of a Diploma with 2 years working experience
• Proficient in Microsoft Office and IT savvy
• Good communication and interpersonal skills
• Able to multi-task and work independently
• Cooperative, positive, resilient and respectful attitude towards all community members

Job Title: Account Executive ID9002 (Manufacturing Company)
Location: Tuas
Working Hours: Monday- Friday 8:15am-5:30pm
Salary: ： $2800-$3800

Benefit:
*Bonus twice a year
*AL 10days
*Company Transportation at Jurong East

Job Description:
-Handle full set of accounts
-Check supplier’s invoices & seeks approval before process payment
-Able to handle AP/AR/GST functions
- Petty cash reimbursement
-Monthly bank reconciliations & prepare weekly bank balance report
-Maintain proper documentation and filing for Audit and Tax purposes
- Assist with the preparation of month-end closing and year-end audits
-Participate in stock take events and inventory related matters
-Assist in any ad-hoc duties as assigned

Requirement:
-Must need to do full set account/ partial with good profile also acceptable
-Min diploma in accounting
-At least 2 years of acc experience in SG

Pleasant, friendly and good EQ

Agressive, good follow up skills

Strong communicator

Able to grasp technical concepts

Able to tell a story

Creative and adventurous

Enjoys challenge, strong critical thinking skills

Positive minded

Strong in MS Office tools

Good with numbers

Team player

Experience in technical sales is advantage

Are you passionate about Korean Beauty, Skincare, and Makeup? Do you thrive in a dynamic, creative, and professional environment? If the answer is yes, we’d love to meet you!

• Performance Bonus
• Meal Allowance
• Medical Insurance

Roles & Responsibilities

- Handle incoming requisitions, quotations, POs, and make records

- Prepare and submit quotations

- Negotiate with suppliers to for the prices and terms are obtained.

- Key in system

- Liaise with vessels, vendors, forwarders, and agents for delivery

- Any other Ad Hoc assigned

Requirements:

*Diploma or Degree in related discipline

*At least 2-3 years procurement experience in marine line

*An independent individual who works well under pressure

*Knowledge in Contract T&Cs

*Good command of written & spoken English and Mandarin

*Proficiency in computer skills, eg, MS Office, ERP system

*Immediate availability is preferred

*Singaporean & PR only

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Descriptions:

• Provide quotation for customers and advise the best insurance and its products
• Provide advisory roles for insurance related inquires
• Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer
• Follow up with customers on payment collection from customer
• Follow up with existing customers base for policy renewal
• Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims
• Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle
• Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting
• Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction
• Weekly and monthly updates and report to Directors

Requirements:

• At least 3 Year(s) of working experience in the related field is required for this position
• Possess Basic Insurance Concepts and Principles (BCP), Commercial General Insurance (CGI) & Personal General Insurance (PGI) Certificates is an advantage
• Good interpersonal and communications skills with the ability to build strong client relationship
• Meticulous with a flair for details, multi-task and highly committed
• Able to prioritize, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willing-to-learn qualities

Job Title: Accounts and Admin Executive (ID3465)
Location: Ang mo kio
Working Hours: Mon- Fri 8:30am to 5:30pm
Salary: $2500-$3000

Job Description:
• Manage job postings, screening, interviews, and hiring processes.
• Address employee concerns and grievances.
• Responsible for Accounts Payable activities including payment processing.
• Responsible for Accounts Receivable activities including recording of collection from customers.
• Invoicing.
• Inventory management.
• GL entries.
• Prepare bank reconciliation.
• Support on administrative and customer service matters when necessary.

Requirements:
• 1-2 years related experience in accounting background.
• Disciplined with good interpersonal and communication skills.
• Good knowledge in computer skills: MS Office, especially in Excel.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Descriptions:

• Provide advisory roles for insurance related inquires
• Provide quotation for customers and advise the best insurance and its products
• Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer
• Follow up with customers on Payment collection from customer
• Follow up with existing customers base for policy renewal
• Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims
• Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle
• Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting
• Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction
• Weekly and monthly updates and report to Directors

Requirements:

• At least 3 Year(s) of working experience in the related field is required for this position
• Possess General Insurance Certificates (BCP, PGI and CommGI), Health Insurance (HI) certificates is an advantage.
• Bilingual (Mandarin and English) to liaise with Chinese clients
• Good interpersonal and communications skills with the ability to build strong client relationship
• Meticulous with a flair for details, multi-task and highly committed
• Able to prioritise, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willing-to-learn qualities

BENEFITS

* Birthday Leave

* Medical & Dental claimable + Insurance Coverage

* Team Bonding & Activities

* Easy access working location

* Career Progression

Position Overview

The Boarding Executive plays a pivotal role within the boarding school community, collaborating with

the boarding management team to ensure smooth daily operations, foster a positive living environment,

and support the holistic development of students.

Key Responsibilities

1. Student Care & Development

• Promote self-discipline and effective time management among boarders.
• Provide care and guidance to nurture students' social and emotional growth.
• Create a supportive atmosphere for academic and personal development.
• Equip students with essential life skills, including conflict resolution, independence, and character building.
• Cultivate a sense of belonging through active engagement in programs and activities.

2. Operational Management

• Build trusting relationships with students and address their concerns.
• Maintain discipline, safety, and security within the boarding community.
• Act as a liaison between parents, teachers, and assigned students.
• Plan and lead boarding programs and activities to enhance the boarding experience.
• Handle administrative tasks, including record-keeping and communication.

3. Facilities & Routine Oversight

• Conduct regular room and hygiene checks and follow up on any issues.
• Manage reception duties as needed.
• Provide operational support during weekends, school holidays, and public holidays, including night shifts.

4. Additional Responsibilities

• Undertake ad hoc tasks and other responsibilities as assigned by the Reporting Officer.

Qualifications & Requirements

• Minimum diploma holder.
• Strong interpersonal skills, with empathy for students and the ability to manage job demands.
• Proficiency in English (written and spoken) and Mandarin (spoken) to communicate effectively with Mandarin-speaking stakeholders.
• Organized, detail-oriented, and adept at multitasking.
• Experience in boarding services, youth mentorship, or similar fields is preferred.
• Additional certifications (e.g., first aid) counselling or mentoring experience are advantageous.
• Willingness to reside on campus and work night shifts during weekdays and weekends.

Ideal Candidate Profile

A compassionate, disciplined, and resourceful individual dedicated to fostering a nurturing and structured

environment where students can thrive academically, socially, and emotionally.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist Epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store - SuperNature in Dempsey as well as a chain of butcheries in major supermarkets island-wide.

Key Responsibilities:

· Greet customers in a courteous manner to ensure they have positive customer experience

· Gain product knowledge so as to promote sales and able to assist customers

· Operating the POS cash register, handle various types of payments and packing for customer purchases

· Maintain the inventory of the Retail section by ensuring stocks are never depleted, orders are on time, deliveries are thoroughly checked and report stock damages and discrepancies to Manager in charge immediately

· Stacking, display, replenish products on shelves, monitor the expiry dates and shelf lives of products

· Maintain neat and systematic storing of products and perform daily housekeeping

· Practice good hygiene standards in housekeeping and comply with workplace safety requirements

· Able to multi-task and work in a fast-paced environment to carry out any other duties when required by superior.

Requirements:

· Singaporean with at least a GCE 'O' level certificate or Nitec in Retail Services

· Good communication with a positive mindset

· Ability to read and understand product labels

· Able to work on rotating shifts, weekends and public holidays

· Team player with a desire to learn

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

Job Highlights:

· Progressive Leave Scheme

· Fast-Paced, Passionate and Energetic Work Culture

· Group Medical & Hospitalization Insurance

· Flexi Wellness Plan

· Staff Card Discount Program

Job Title: HR and Admin Executive (ID3464)
Location: Ang mo kio
Working Hours: Mon- Fri 8am to 6pm
Salary: $2000-2500

Job Description:
• Manage job postings, screening, interviews, and hiring processes.
• Address employee concerns and grievances.
• Foster a positive workplace culture and employee engagement.
• Ensure compliance with labor laws and company policies.
• Create and implement HR policies and procedures.
• Manage leave records and handle staff insurance and medical claims.
• Oversee payroll to ensure accurate salary payments.
• Assist in sourcing suppliers and obtaining quotes for goods and services.
• Evaluate and negotiate with suppliers for technical goods and services.
• Prepare purchase orders, track progress, and ensure timely delivery.
• Verify order accuracy (quantities, pricing, specifications) and follow up on delays or discrepancies.
• Maintain up-to-date procurement records and collaborate with engineering and production teams on technical needs.

Requirements:
• Diploma in Human Resources or Business Administration.
• At least 1-2 Years of HR Experience.
• Excellent negotiation and communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Ability to work collaboratively with cross-functional teams.
• Strong organizational and time management skills.
• Ability to work under pressure and meet deadlines.
• Proactive and self-motivated.
• Strong ethical standards and integrity.

We are seeking a dedicated and experienced Executive/Senior Executive, Finance professional to join our dynamic team. In this role, you will manage critical financial operations, including revenue tracking, reporting, and compliance. You will play a key role in ensuring financial accuracy and efficiency, while contributing to system improvements and audits. If you are detail-oriented, organized, and have a passion for finance, we invite you to apply and become an integral part of our organisation.

Responsibilities:

Revenue

• Prepare monthly Income Report.
• Obtain timely payments and receipts from clients within agreed payment terms.
• Perform follow-up via phone call, email or letter for overdue debts.
• Monitor client account details for non-payments, delayed payment and other irregularities.
• Prepare provision and bad debts for clients.
• Perform monthly Bank Reconciliation.
• Banking & Process Giro Application.

Reporting

• Prepare and updates Resident’s Trust Fund & deposits paid by Clients.
• Prepare and submit quarterly subvention to MOH.
• Assist in the preparation of Medifund & Subvention audit by MOH.
• Assist in system implementation.
• Assist in external and internal audit.
• Comply with policies and requirements.

Others

• Handle petty cash.
• Maintain Annual Fixed Asset Count and Petty Cash Count.
• Undertake any other duties as assigned by Reporting Officer and Head of Centre, including supporting systems testing and periodic work process related reviews.
• Complete administration and other duties satisfactory and on time.

Job Requirements:

• A diploma or degree in Accountancy is required.
• Preferably 2 years relevant experience.
• Good teamwork and communication skills.
• Hands on experience with Accounting Software and MS Office.
• Good initiative and willing to learn and improve.
• Detail oriented and organised.

Job Responsibilities

--Design advertisements for the restaurant

--Manage and update social media platforms (e.g., Xiaohongshu)

--Write and post promotional content

--Handle video editing and promotional campaign planning

--Write summary reports

Requirements

--Experience: Relevant experience required

Benefits

--14 days of annual leave

--14 days of sick leave

--Performance bonuses for outstanding employees

Job Description

To support the Admin Manager in the day-to-day management of the reception, administration and others supporting duties.

Reception duties

• Attend to incoming calls
• Attend to visitors and handle all enquiries
• Manage the auto-gate intercom and the public address system
• Attend to all incoming faxes and mails from letterbox
• Maintain a good filing system and records.

Administrative duties

• Handle the admission, discharge, booking and coordination of transport for the residents
• Arrange for financial counselling
• Ensure that the residents’ records are updated and properly maintained
• Ensure all charges are correctly keyed into the CURA System before invoices are generated
• Send out invoices and track accounts receivables
• Generate receipts upon receiving payment
• Prepare day end report
• Update E bed status in IRMS
• Update residents’ hospitalization and home leave
• Coordinate and email prescriptions to Polyclinics
• Coordinate with family for subsidy application and for the social report
• Renew HHMT
• Update RAF
• Draft letter to payer for changes in RAF, to be signed by the Operations Manager
• Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application

Other duties

• Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
• Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
• Coordinate with the Physiotherapists for PT report for purpose of subsidy application
• Email discharge notice to respective nursing level
• Handle client’s feedbacks and re-direct the feedback to the respective Departmental Head
• Print of wound photos sticker labels and prescriptions
• Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)

Job Requirements

• Possess “O” Level / "A" Level Certificate or a Diploma in Business or its equivalent
• Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
• Able to work on alternate Saturday
• Able to work onsite in Bukit Panjang.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job description:

• Provide administrative support (data entry, filing and documentation) for workshop day-to-day operations
• Coordinate with Workshop Supervisor / Manager to support for quotation creation, servicing and other package price list to be updated within the Enterprise Resources Planner (ERP) .
• Finalize customer registration details in the Enterprise Resources Planner (ERP)
• Liaise with other business units to keep fleet listing updated
• Coordinate with Customer Service Advisor on appointment bookings and workshop scheduling
• Provide administrative support on accident reporting
• Liaising with customers, vendors, suppliers & partners where required

Requirements

• Bilingual (Mandarin and English) to liaise with Chinese based client
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Willing to work 5.5 days.

• To provide leadership in RAU by facilitating timely admissions into SLEC’s services and monitoring the referral numbers weekly and reporting to RO.
• Assist in training and guiding new and junior staff in the referral process.
• Guide the team on the referral process to the right cite elders to appropriate care service.
• To help to review relevant policies and procedures and update when necessary.
• Monitor the overall referral admission rate and ensure the team to meet the organisation goal.
• Ensure that referrals are reviewed and followed through on a timely basis
• Identify bottlenecks and inform various service unit heads for troubleshooting and facilitate an efficient referral process
• Manage the cooperation process with different stakeholders and ensure the team meets the required timeline.
• Track admission turnover rates above the required benchmarks and inform the relevant service units when opening new referral/assessment slots.
• To supervise the RAU team to work with CBS, HBS & RHS and review the referral process regularly to ensure the referral can be admitted in time.
• To interpret referral & admission trends and client needs to conduct the necessary internal transfers to other business units or engage the expertise of other services.
• To be the point of contact with other services’ stakeholders for coordinating the referral process
• To support the RAU team in all administration and documentation activities required during the referral to admission process to ensure a seamless admission for elders into services.

Position: F&B EXECUTIVE

Salary: $2,500.00 - $3,500.00

Location: West

Job Description:

• Greeting customers and serving customers
• Taking orders and serving food and beverages
• Resolve customer complain
• Other ad-hoc duties

Requirement:

• Preferbly with F&B experience
• Positive attitude with a strong sense of communication with customer

CRESCENDO HR PTE. LTD. / 21C0786

NCS / R21102835

Job Summary:
We are seeking a highly motivated and experienced Sales Executive to join our team, specializing in the sales of Food hygiene courses. The ideal candidate will have prior experience in the food hygiene industry, knowledge of training standards in accordance to Singapore Food Agency (SFA) requirements, and a strong sales background. This role is responsible for driving the growth of our food hygiene courses by engaging with potential clients, understanding their training needs, and providing tailored solutions.

The Sales Executive for Food hygiene Courses will be responsible for:

· Identify and engage with potential customers, including businesses in the F&B industry and other sectors involved with food, such as hospitality, healthcare, education, and food production, to promote Food hygiene courses.

· Develop and implement strategies to grow the customer base and drive sales growth.

· Assess clients' needs and advise them on the appropriate food hygiene training solutions.

· Maintain relationships with existing clients to ensure satisfaction, repeat business, and referrals.

· Follow up on leads and inquiries, ensuring clients are supported throughout the decision-making process.

· Handle any post-sales inquiries, resolve issues, and ensure customers receive high-quality service.

· Develop a deep understanding of industry trends and tailor sales strategies accordingly.

· Work closely with our Digital marketing & Marketing team to align on promotions, campaigns, and outreach activities.

· Coordinate with sales and marketing on other training promotion or ad-hoc road show.

Qualifications and Experience:

The ideal candidate will minimally have:

· Minimum 4 years of sales experience in the food hygiene or related industries.

· Strong understanding of Food hygiene certification courses, training standards, and industry regulations.

· Existing network or relationships in the food hygiene or training industry.

· Proven track record of meeting or exceeding sales targets.

· Ability to work independently and as part of a team.

· Excellent communication and interpersonal skills.

· Strong organizational and time management skills.

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

Be part of the FHA marketing team to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, engagement and partnership collaborations. 

Marketing Planning & Execution
•    Manage and develop content across marketing assets and channels from print to online including website, direct mailers, social media platforms and event app
•    Develop compelling messaging, positioning and creative assets that aligns with target audience and marketing objectives 
•    Ensure all marketing materials are high-quality, accurate, and delivered on time
•    Management of photographers and videographers for event coverage, interviews and testimonials 
•    Track industry trends, customer feedback, and competitor activity to adjust marketing strategies as needed.

Analytics & Lead Generation
•    Identify and segment target audiences to maximize event reach and engagement
•    Use of online / enterprise systems for marketing purposes and database management
•    Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
•    Track, evaluate and report results for marketing campaigns
•    Measure customer satisfaction by developing surveys and provide insights

Marketing Innovation
•    Ensure adoption and optimization of new marketing trends and technologies 
•    Monitor performance to deliver effective and impactful campaigns
•    Develop and execute audience engagement strategies that create interactive and memorable experiences as well as to encourage attendee involvement
•    Design and implement gamified experiences, contests, and other activities to capture the attention of attendees and encourage booth visits.

Partnership and Collaboration
•    Manage working relationship with creative agencies, partners and vendors
•    Collaborate with other departments to ensure alignment between marketing strategies and business operations.
•    Preparation of publicity contracts & materials to engage trade and media partners
•    Ensure that partnership deliverables are executed timely

PRIMARY OBJECTIVE

• Perform the daily BAU operations, i.e. loan disbursements, repayments, fee collections, prepayments, rollovers and redemptions, monitoring and sweeping of funds from special-purpose accounts, e.g. DSRA, Operating accounts for loan repayments and monitoring of scheduled repayments for bilateral and syndication deals.
• Perform GL reconciliation & ensure outages are resolved within stipulated turnaround time.
• Ensure accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses.
• Support the department’s effort to improve productivity, efficiency and lower costs via continuous process improvements.
• Maintain good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

KEY RESPONSIBILITIES

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated timeline.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals, i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure that CRA rating is at least “On Target” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Coordinator/Risk Coordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mindset of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

3 best things about the role:

• Be part of a Company that is a leading innovator in world-class forklift and material handling equipment.
• Work alongside a fun and outgoing Sales Team that is supportive and collaborative.
• Work at a Company that values good people, with a culture of developing employees and promoting from within.

About the role

Crown Equipment is currently seeking an individual to join the Sales Team based in our Singapore Branch Office as a Territory Executive.

As a Territory Executive, you will be responsible for driving revenue growth and expanding the market reach by building and maintaining customer relationships. You will also exceed the sales budget in a specified territory by managing existing clients and sourcing new business in providing Material Handling Solutions.

This will be a great opportunity to develop and execute a sales plan for the assigned territory. You will negotiate contracts and agreements with customers to close sales deals and provide product information, pricing and support to customers.

Key Areas of Responsibilities

Sales Targets

• Achieve a minimum order intake per month in Territory Management Sales as set by the company.
• Meet the minimum KPI requirements set by the company.
• Achieve goals for rental net gain initiatives.

Territory Management

• Effectively manage a defined territory, including identifying new sales opportunities while managing an existing customer base.
• Develop a dedicated plan to maximize selling time and fully develop the territory's potential.
• Implement daily territory/time management plans with clear objectives for what needs to be achieved each day.
• Offer all of Crown’s goods and services.

Product Demonstrations

• Effectively execute a minimum number of product demonstrations per month in accordance with set KPIs.
• Ensure all demonstrations are carried out in a professional manner with minimal expense to the Company.
• Demonstrate comprehensive product knowledge, which is a key deliverable, and understand the full product range.

Customer Enquiries

• Follow up on all customer inquiries promptly and professionally.
• Execute a minimum KPI of at least 18 contact calls with customers per week. These calls should have a specific purpose and an "SSP" (Strategic Selling Plan).
• Manage and maintain open inquiries effectively on a daily/weekly basis.

Team Participation

• At regular intervals, you will be required to attend team functions and product training sessions. You may also be asked to assist and support fellow colleagues with inquiries and demonstrations.
• Attend weekly sales meetings, or if in a regional area, join via video conference.

Customer Satisfaction

• Ensure that all prospective customers receive prompt, professional service when responding to inquiries, presenting proposals/solutions, and finalizing transactions upon delivery.
• Maintain regular communication with all existing and prospective clients to ensure total customer satisfaction.

Accounts Receivables

• Closely monitor customers’ Accounts Receivables (AR) and send updates as required.
• Engage with customers regarding any outstanding debts owed to the Company and assist in resolving them.

Knowledge, Skills & Experience

• Industry experience
• Demonstrative success in sales
• High Energy and Motivation
• Results Orientated
• Communication, Negotiation and Organisation Skills
• Ability to work under pressure & meet deadlines
• Excellent presentation skills

Qualifications

•  Graduate Degree

• At least 1-2 years in heavy machinery, MHE and automotive industry

• Insurance and Medical benefits
• Attractive salary package

Key Responsibilities:

Brand Management:

• Support the development and implementation of brand strategies to enhance brand equity and positioning across all sales channels.
• Ensure brand consistency and alignment with the company’s mission and values across retail, e-commerce, and other distribution platforms.
• Collaborate with cross-functional teams (product development, sales, and customer service) to ensure cohesive and compelling brand experiences.
• Conduct regular competitor analysis and market research to stay ahead of industry trends and consumer preferences.
• Assist in the planning and execution of brand events, activations, and sponsorships to boost brand awareness across all touchpoints.

Marketing Strategy and Campaign Management:

• Develop and implement integrated marketing campaigns across digital, traditional media, and point-of-sale channels, tailored to specific sales platforms (retail, e-commerce, etc.).
• Monitor and analyse the effectiveness of marketing campaigns, generating insights for continuous improvement in each sales channel.
• Coordinate with external agencies, media, and influencers to plan and execute marketing initiatives that drive sales in all distribution channels.
• Develop compelling marketing materials, including brochures, digital assets, product packaging, and point-of-sale (POS) materials tailored to each platform.
• Manage partnerships and collaborations with key influencers, thought leaders, and brand ambassadors to expand reach across e-commerce, retail, and other channels.

Sales Channel Support and Optimization:

• Collaborate with the sales team to ensure effective marketing support across all sales channels, including retail and e-commerce platforms.
• Work closely with retail partners to design and execute in-store promotions and marketing initiatives that drive foot traffic and sales.
• Ensure that e-commerce platforms are optimized for conversion, working with web development teams to enhance the customer journey and user experience.
• Analyze sales data from different channels to assess the success of marketing efforts and provide recommendations for improvement.
• Identify new sales channels and distribution opportunities to expand the brand’s reach and market share.

Content Creation and Management:

• Oversee the development of high-quality content for various platforms, including websites, blogs, social media, and newsletters, ensuring alignment with the sales strategy for each channel.
• Plan and manage social media content calendars that drive engagement and sales across different platforms.
• Coordinate photo and video shoots for brand campaigns, product launches, and digital marketing content.

Digital Marketing and E-commerce:

• Manage the company’s digital presence, including social media, website, and e-commerce platforms, ensuring alignment with sales objectives.
• Implement SEO and SEM strategies to improve traffic and visibility across online sales channels.
• Oversee the management of the company's online store, optimizing product pages, and improving conversion rates.
• Track and report on key performance indicators (KPIs) for digital marketing efforts, including sales and conversion metrics for online platforms.

Market Research and Consumer Insights:

• Conduct market research to gather insights into consumer behavior, product preferences, and trends across retail, e-commerce, and direct-to-consumer channels.
• Use insights to inform product development and optimize marketing strategies for each sales channel.
• Work closely with the sales team to understand customer needs and preferences, ensuring that marketing initiatives are customer-centric and channel-specific.

Budget and Resource Management:

• Assist in managing the marketing budget, ensuring all campaigns and initiatives are cost-effective and generate a positive return on investment across different channels.
• Track expenditures and provide regular reports on budget utilization, sales performance, and campaign ROI.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or have experience in related field.
• Experience in brand management, digital marketing, or a related role, preferably in the health and wellness or FMCG (Fast-Moving Consumer Goods) industry.
• Experience managing marketing strategies for retail and e-commerce platforms is a must.
• Strong understanding of digital marketing tools and platforms, including Google Analytics, social media management tools, and email marketing software.
• Experience with e-commerce platforms and online retail marketing is highly desirable.
• Excellent written and verbal communication skills, with the ability to craft compelling stories for different audiences and sales platforms.
• Strong project management skills, with the ability to manage multiple campaigns simultaneously across various sales channels.
• Creative thinker with strong problem-solving skills and attention to detail.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite) is a plus.
• A passion for health and wellness, with an understanding of the traditional Chinese medicine market preferred.