Location: Bedok

Mon to Fri 8am to 5pm

Salary $2200

Have AWS & Bonus

Can go back home on time

Job Description

• Manage shipment documents (e.g., invoice, packing list, bill of lading) to facilitate seamless customs clearance
• To co-ordinate with warehouse team for export/import shipment preparation (i.e. cargo pick up, shipping marks)
• Monitor and follow up on shipment status
• Advise and provide freight cost to sales department

Requirements

• O level
• Able to do email
• No experience welcome as training will be provided
• Able to lift 20kg heavy loads

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

.Monitor and co-ordinate with carriers/freight forwarders for booking and shipment delivery.

• Perform booking and process documentation, as well as co-ordinate with various internal departments on shipping activities

• Monitor and co-ordinate with local customers/transporters on deliveries of cargoes

. Liaise with customers on all shipment related activities.

. Reviewing and sourcing shipment services.

. Doing inwards and outwards permit.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Responsible for all day-to-day operations of the company's owned e-commerce system, including responding to customer queries, relevant documentation, and liaising with internal and external stakeholders and partners for order fulfilment.
• Support the e-commerce strategy, including web development to enhance to e-commerce site, content management, pricing management, sales materials and ensure best practice is maintained across the website.
• Managing and working with wider teams, partners and vendors.
• Collaborate with marketing team to create a comms strategy to increase sales by driving awareness of the platform and drive conversion.
• Plan, implement and track sales to optimize results and meet commercial goals and KPIs.
• Other adhoc tasks as assigned from time to time by your Reporting Officer.

• 2 - 3 years of working experience in E-Commerce Channel Management.
• Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and stakeholders.
• Meticulous with exceptional attention to detail.
• Strong analytical skills and data-driven mindset, ROI driven.
• Strong project management abilities, including the coordination of multiple tasks and stakeholders and the ability to manage deadlines.
• Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required.
• Work location: Expo.

About Little Jars Pte Ltd

Little Jars Pte Ltd is a leading distributor of premium beverages, condiments, and snacks in Singapore.

We are looking for a proactive and enthusiastic Account Executive / Sales Executive to join our team. This role is an excellent opportunity for individuals looking to grow their career in sales and account management.

Key Responsibilities:

• Sales Generation: Identify and engage potential clients to promote our product portfolio.
• Account Support: Assist the Account Manager in managing key accounts, ensuring excellent client service and satisfaction.
• Order Management: Process orders accurately and coordinate with logistics to ensure timely delivery.
• Client Relationship Building: Develop strong relationships with existing and new clients through regular follow-ups and visits.
• Market Research: Gather and analyze market trends and competitor activities to identify opportunities for growth.
• Administrative Tasks: Maintain accurate records of sales activities, client interactions, and performance metrics.

Requirements:

• Education: Diploma or equivalent in Business, Marketing, or related fields.
• Experience: At least 1 year of experience in sales or customer service, preferably in FMCG or distribution.
• Skills:Strong communication and interpersonal skills.
  Self-motivated and results-oriented.
  Ability to multitask and work in a fast-paced environment.
  Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
  
• Other:Familiarity with the Singapore FMCG market is an advantage.
  A valid driver’s license is preferred but not mandatory.
  

Note: Only Singapore Citizens and Permanent Residents will be considered for this position.

What We Offer:

• Competitive salary with commission opportunities.
• Hands-on training and mentorship to develop your sales skills.
• Career advancement prospects within the company.
• A collaborative and dynamic work environment.

How to Apply:

If you are passionate about sales and ready to grow with a dynamic company, we invite you to apply. Please submit your resume and a cover letter through MyCareersFuture.gov.sg.

We appreciate all applications; however, only shortlisted candidates will be contacted.

Join Little Jars Pte Ltd and take your career to the next level with exciting opportunities in the FMCG industry!

Job Description & Requirements

• Keep track of both AP and AR payments timely.
• Follow up closely with operations to resolve any unreconciled AP/ AR bank items.
• Perform day-to-day operations of the Accounts Payable and Accounts Receivable function
• Handle accounts with different vendors
• Equipped with basic IT, analytical and MS Excel skills.

Requirements:

• Areas of study in Accounting/ Business/ Finance
• Good analytical skills
• Proficient in MS Office, especially MS Excel
• Independent, confident, meticulous, good communication and interpersonal skills
• Proactive, good team player, willing to take up challenges and able to work under pressure to meet tight deadlines
• Strong accounting acknowledge
• Singaporeans preferred
• Location at East
• 5.5 days work week only

LEADING THE MARKET SINCE 1969 - Self-Adhesive Tape Manufacturer & Distributor

We are hiring and looking for resourceful and highly motivated individuals to join our expanding Marketing teams as:

Sales Executive

• GCE "O" / "N" Level
• Possess own car
• Basic salary + Commission + Transport + Bonus etc

Responsibilities:

• Identify and pursue new business opportunities and developing strategies to increase sales.
• Manage and ensure achieving monthly sales target.
• Ensure consistent and abundant monthly sales in pipelines.
• Build and maintain excellent relationship with clients and business partners.
• Research and understand the changing dynamics impacting businesses.
• Generate creative ideas to capture additional market share.

Requirements:

• Own car with minimum 3 years of relevant working experience in packaging industry preferred.
• Diploma or equivalent qualification in Sales and Marketing an advantage.
• Ability to identify and pursue new business opportunities and develop strategies to increase sales.
• Proficient computer skills, including MS Word ad Excel.

Job Description

• Manage all purchasing duties and administrative works.
• Monitor and keep optimal inventory levels.
• Manage and monitor supplier delivery performance.
• Review aging inventory monthly.
• Generate monthly purchasing report for management.
• Source, evaluate and qualify suppliers.

Job Requirements

• Minimum Diploma Level and above.
• Minimum 2 years of procurement experience preferably in Construction/Engineering industry.
• Understanding of Procurement process.
• Have excellent negotiation skills.
• Proficient in Microsoft Office,especially Microsoft Word & Excel.
• Immediate availability preferred.

Company : Flair illume Pte Ltd

A dynamic team in the professional lighting segment providing consultation, solution and supply to our clients for their living and work spaces. Design appreciation, superior quality and efficient lighting solution has been our unique approach in the industry and have received good recognition from design consultants and owners. We strive to continue bringing quality and latest technology lighting product to embrace the new future ahead.

JOB BRIEF

The Sales Executive is responsible for driving sales for the company’s designed innovative and high-quality luxury lighting products for clients in various industries such as hospitality, retail, residential, and commercial spaces, generating leads, making sales calls, continuously updating sales, meeting sales targets, and maintaining clients’ information.

The primary focus will be identifying potential clients, cultivating strong relationships, understanding their lighting needs, creating excellent sales pitches, meeting new clients, fostering good relationships to maintain future sales, and providing tailored solutions to meet clients’ requirements.

Actively seek out new sales opportunities through cold calling, networking, and social media, preparing appropriate presentations on products and services, and creating frequent reviews and reports with sales and financial data. Participating on behalf of the company in exhibitions or conferences, negotiating/closing deals and handling complaints or objections. Collaborating with team members to achieve better results gathering feedback from clients or prospects and sharing with the sales team.

The Sales Executive reports to the Sales & Marketing Manager.

EXPECTATIONS AND RESPONSIBILITIES

1) Charismatic and skilled person, responsible for approaching potential clients to inform them about our products and services, building and maintaining relationships with new and existing clients to ensure their business in the future.

2) Have excellent interpersonal skills and experience in sales and with sales knowledge to create a compelling sales pitch.

3) Prospect and generate leads through market research, networking, and cold calling to identify potential clients interested in aesthetic lighting solutions.

4) Contact potential and existing clients on the phone, by email, and in person, and understand their lighting requirements, preferences, and budgets.

5) Maintained quality service to enforce company standards, handled client questions, inquiries, and complaints and conducted thorough assessments of client spaces to determine optimal lighting solutions, including product selection, placement, and customisation options.

6) Collaborate closely with the design and technical teams to develop customised lighting proposals and presentations tailored to each client's needs. Present and demonstrate the company’s lighting products and solutions to clients, effectively articulating the features, benefits, and value proposition.

7) Have a proven track record in sales, a deep understanding of lighting technologies and trends, and exceptional communication and negotiation skills.

8) A dynamic and results-oriented candidate specializing in aesthetic lighting solutions and staying updated on industry trends, emerging technologies, and competitor offerings to effectively position the company’s products in the market.

9) Prepare and send quotes and proposals and manage the sales process through the sales order processing system. Prepare accurate sales forecasts, reports, and pipeline updates for regular review and analysis.

10) Deep understanding of lighting technologies, trends, and applications, with the ability to provide technical advice, and create compelling sales pitches and solutions to clients.

11) Build and maintain the client database and meet the monthly sales targets and key performance indicators (KPIs) set by the management.

12) Represent the company at industry events, trade shows, and exhibitions to promote the company’s brand and expand its market presence.

QUALIFICATIONS REQUIRED

1) A degree in marketing, preferably in the lighting industry or related field.

2) Excellent verbal and written communication skills, presentation skills, ability to effectively convey complex information to diverse audiences, good negotiation and problem-solving skills, and ability to gauge client needs.

3) Strong negotiation and closing skills, with a focus on achieving win-win outcomes for the company and the client. Experience working in sales and with a charismatic personality.

4) Work independently with a high degree of accuracy and efficiency, possess a good and positive working attitude, and reach out to potential clients to inform them about our products and services.

5) Hands-on experience in the sales order processing system and completing all paperwork relating to sales.

6) Valid driver's license and clean driving record, and with a minimum of 3 years of sales experience with excellent client service and sales skills.

7) Proficiency in MS Office Professional (Word, Excel, PowerPoint and Outlook).

About the Role:

• Assist with preparing pre-qualification documents for tenders and inquires.
• Register leads/opportunities in Engage and maintain to current status, when required.
• Follow up on quotations/proposals from identified vendors/sub-contractors.
• Working with the operation team and updating the finance file for monthly forecasts of secured contracts and ad hoc opportunities.
• Support the operation team for Ad hoc quotations, review the quotation with Team leaders for customer submissions, follow up with customers for conversion to POs, and collect the work completion DO from Team leaders. Submit the ad hoc BR with the HOD approval and submit admin for invoicing.
• Collect the completed contract PM/ASD service report, review it, and work with the HOD to improve it. Submit the contract BR with the HOD approval and submit admin for invoicing
• Support vendor follow-up quotations for ad hoc jobs and contract renewal.
• Vendor management and maintain the shared booth.
• Overtime review of both contract and ad hoc as per planned BTR (Costing sheet).
• Ops SharePoint management with Team Leaders - contract document, BTR, completed service report, leave planning and standby, Ad hoc status, and Finance forecast and results.
• Manage order processing and collaborate with operations/project teams to ensure smooth execution of newly secured orders

About You:

• Degree in Business Administration, Operations Management, or a related field.
• Prior experience in sales support and operations roles is an advantage.
• Proficiency in preparing pre-qualification documents for tenders and inquiries.
• Familiarity with financial forecasting for secured contracts and ad hoc opportunities.
• Skilled in preparing and reviewing ad hoc quotations with team leaders and submitting customer approvals for invoicing.
• Capable of collecting, reviewing, and improving service reports for contract performance.
• Experience in vendor management and renewal processes.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills for coordinating with teams, vendors, and customers.
• Problem-solving mindset with the ability to multitask and prioritize effectively.
• Proactive and self-motivated, with a commitment to meeting deadlines.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Responsibilities:

• Perform administrative and general office support.
• Manage the sourcing, purchasing, and delivery of items and materials.
• Coordinate purchases and orders across multiple projects.
• Maintain good relationships with vendors and suppliers.
• Provide administrative support to project and sales teams.
• Maintain and update sales and project documentation.
• Any additional administrative duties assigned by management.

Requirements:

• Entry level or fresh graduates are welcome to apply.
• Proficient in MS Office Applications.
• Knowledge of procurement and finance processes will be an advantage.
• Excellent verbal and written communication skills.
• Ability to prioritise work tasks and show attention to detail.

Key Responsibilities

· Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.

· Organizing, attending and participating in stakeholder meetings.

· Documenting and following up on important actions and decisions from meetings.

· Preparing necessary presentation materials for meetings.

· Ensuring project deadlines are met.

· Determining project changes.

· Providing administrative support as needed.

· Undertaking project tasks as required.

· Developing project strategies.

· Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.

· Assess project risks and issues and provide solutions where applicable.

· Ensure stakeholder views are managed towards the best solution.

· Chair and facilitate meetings where appropriate and distribute minutes to all project team members.

· Create a project management calendar for fulfilling each goal and objective.

· Responding to Clients’ / Consultants’ needs.

· Overseeing external vendors & suppliers.

· Conducting survey with Clients.

· Collecting site data & analysing results.

· Locate & define new processes for improvement.

Requirements

· No experience with equivalent certification / work passion are welcome, work experience will be a plus.

· Exceptional verbal, written and presentation skills.

· Ability to work effectively both independently and as part of a team.

· Experience using computers for a variety of tasks.

· Competency in Microsoft applications including Project, Word, Excel, Power point & etc

· Knowledge of file management, transcription, and other administrative procedures.

· Ability to work on tight deadlines.

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement

Job Summary:
We are seeking a detail-oriented and experienced Logistics Executive to manage and oversee the import/export operations, ensuring full compliance with relevant customs regulations and international trade laws. The ideal candidate will be responsible for ensuring the smooth execution of logistics processes, guiding internal stakeholders on compliance matters, and maintaining accurate documentation for audit purposes.

Job Description:

• Implement and monitor import/export policies and procedures in strict adherence to the Customs Acts and regulations of relevant countries and authorities, ensuring smooth international trade operations.
• Provide expert guidance to internal teams on regulatory and licensing changes impacting compliance, particularly in relation to the exporting country’s legal requirements. Stay up-to-date on global trade laws and proactively advise stakeholders of any changes.
• Ensure all export-controlled items are properly documented and tracked, adhering to best practices. Maintain up-to-date records for all shipments and ensure compliance with regulatory requirements for internal and external audits.
• Maintain complete and accurate records of import/export activities for internal audits and external regulatory audits, ensuring transparency and compliance with applicable legal standards.
• Collaborate with various internal departments (e.g., legal, finance, operations) to ensure compliance across the supply chain and effective resolution of any issues related to customs and import/export processes.

Requirements:

• At least 3 years of experience with the Singapore Strategic Goods (Control) Act and U.S. Export Control Regulations (e.g., ITAR, EAR), with a solid understanding of compliance requirements for international trade and technology exports.
• Proven experience in managing export controls, particularly in technology systems or regulated tech industries, ensuring adherence to legal and regulatory standards.
• Strong interpersonal, presentation, and communication skills, with the ability to effectively collaborate with internal stakeholders and external regulatory bodies.
• Previous experience in logistics, with a solid understanding of supply chain management and the movement of goods across international borders.

Job Description

a) General

1. Maintain and update Crewing Calendar factoring projects and in-house needs and crew leave.
2. Support and provide information on Time Off In Lieu (TOIL) entitlement for in-house crew on a monthly basis.
3. Maintain an updated crew database for both in-house and freelancers with positions, grades, job scale, and performance, rate of professional fees, responsiveness, reliability, skills and technical competencies.
4. Any other ad-hoc crewing responsibilities.

b) Project-Related

1. Obtain relevant project information from Sales Department for crewing needs including details such as location of project, crew positions, duration of project, crew rate, and any other additional requirements.
2. Consult project technical manager to identify the crew requirement and skill sets required for each project.
3. Roster project with in-house and freelance crew.
4. For freelancers - Negotiate fees, manage contracts and other documents, and outline expectations and company policies.
5. Arrange and/or coordinate crew logistics including preparation of per diems, visa application, flight, accommodation, transportation, and meals.
6. Plan for crew contingencies for unexpected situations that may jeopardize projects.
7. Supper project crew by playing an active role in all communications related to crew (logistics and crew welfare).
8. Provide replacement crew if a crew member becomes unavailable due to sickness, flight cancellations, etc.
9. Assist in all project closeout activities including evaluation of project performance (from crew perspective), archival of projects, and preparation of close out reports.
10. Incorporate crew performance evaluation reports into crew database.
11. Tabulate and analyse project crew financials (freelancer fees, logistics, Per Diems, etc.) report to Crewing Manager cost over-runs or irregularities.
12. Verify invoices received from freelancers for billing.
13. Assist in reimbursements for projects for in-house crew members.

Requirements

• A qualification in business/economy/finance/HR or any other related area.

• Minimum of 2 years’ experience of working experience in related field.

• Excellent client management and relationship skills

• Excellent organisational, communication, interpersonal and project management skills

• Ability to contribute and multi-task in a high performance and fast-paced environment

• High attention to details

• Negotiation skill

• Expert proficiency in Microsoft Office suite

• A good understanding of mass media and communication (preferably in broadcasting industry)

Are you an outgoing and dynamic individual with a passion for sales and a background in Fast-Moving Consumer Goods (FMCG)? Calgin Enterprises is looking for an enthusiastic Outdoor Sales Executive to join our team. In this role, you will be responsible for promoting and selling our products to industries and other customers in your designated area.

Benefits:

• Salary with commission.
• A company van will be provided for work-related travel.
• Opportunities for professional development and career advancement.
• Supportive and friendly work environment.

Key Responsibilities:

• Develop and maintain relationships with current and potential customers.
• Carefully monitor contacts, promotional activities, and sales volume.
• Identify new business opportunities and maximize sales potential.
• Provide excellent customer service and address any queries or concerns.
• Prepare sales reports and maintain accurate records of sales activities.
• Collaborate with the marketing team to implement promotional strategies.
• Handle deliveries and ensure products meet customer specifications.

Job Requirements:

• Minimum 2 years of experience in outdoor sales, preferably in the FMCG sector.
• Outgoing and personable with strong interpersonal skills.
• Customer service oriented, good team player with multi-tasking capabilities.
• Diligent and self-motivated with a results-driven attitude.
• Strong organizational and time-management abilities.
• Proficient in computer applications (MS Office, etc.).
• Must be comfortable with travel and working independently.
• Well-groomed & neat
• Must possess a valid Class 3 driving license.

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

Company Overview:

prettyFIT is a leading ladies' shoes company in Singapore with a commitment to providing quality and stylish footwear to our customers. Our products are designed to fit any occasion and are loved by women of all ages. We are looking for an enthusiastic and results-driven E-commerce Executive to join our team.

Job Summary:

As our E-commerce Executive, you will be responsible for managing the online sales of prettyFIT. You will work closely with our marketing, operations, and IT teams to ensure that our online presence is engaging, user-friendly, and always up-to-date.

Key Responsibilities:

· Monitor website analytics to identify trends and opportunities for improvement

· Manage the e-commerce platform, including uploading of products and ensuring listings and pricing are accurate and up-to-date

· Execute and manage online campaigns, provide insights on campaign performance

· Order fulfilment in a timely and accurate manner

· Preparing weekly sales report for online and offline sales

· Collaborate with the IT team to identify and resolve technical issues, if any

· Monitor customer feedback and respond to customer inquiries in a timely and professional manner

· Keep up-to-date with e-commerce trends and best practices and provide recommendations to improve the online customer experience

Qualifications:

· Diploma in Business, Marketing, with Excel knowledge in Vlookup, PivotTable

· At least 1 year of experience in e-commerce, digital marketing, or a related field

· Good understanding of e-commerce platforms and website analytics

· Excellent communication and interpersonal skills

· Detail-oriented with strong problem-solving skills

If you are passionate about e-commerce, have good organization skills and are excited to join a dynamic and fast-paced team, we would love to hear from you. Please submit your resume, cover letter and expected renumeration to [email protected]

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

• Handle the process of the employee lifecycle including recruitment, work pass applications, approvals, onboarding and offboarding, records keeping etc
• Functioning as the point of contact for HR operation matters, HR-related inquiries, and disciplinary cases
• Functioning as liaison between employees, management, and clients for manpower needs
• Functioning as liaison between HR and subcontractors/partners for HR/Payroll matters to negotiate and communicate on employment matters
• Update HR- Finance report on monthly staff changes for payroll processing
• Ensure timely closure of Leave Attendance for payroll processing
• Follow up with employees’ queries, grievances, concerns, issue resolution, emergency situations, etc.
• Generate payslips and respond to employees’ queries on payroll matters in a timely and professional manner
• Prepare employment contracts, letters, and other documentation
• Collaborate with HR Officer on staff salaries/claims/freelance/OT timesheets/Invoices and process
• Monitor, upkeep, and ensure security and accuracy of employees’ records and documents in HRIS and physical employee personnel files and ensure all the HR-related reports are updated
• Assist stationery & PPE Inventory/transmittal/preparation
• Ensure all administrative documents are recorded properly
• Supporting tender team in sieving of candidates to propose for projects and answering HR-related clarifications.
• Handle tender process and meetings

Requirements:

• Diploma/Degree in Human Resources, or related
• Min. 2 years of working experience in HR and Admin functions
• Proficient in Microsoft Office
• Team-oriented and able to work well with different stakeholders
• Able to multi-task and work under pressure in a fast-paced environment
• Able to communicate well and comfortable in dealing with conflicts
• Able to work independently with minimum supervision
• Possess a good working attitude and responsibility
• Coordinate meeting schedules
• Conversion, collating and submission of documents & resumes
• Assist in the process and validity of ISO Certification and all other related licenses
• Any other ad hoc duties assigned

This above role will play a crucial role in supporting the main Executive Assistant to ensure smooth operation of the International Business Office (IBO) administrative functions.

• Assist in booking travel arrangements, including flights, accommodation and transportation.
• Support the application process for Visas for the IBO team. Liaison with travel agencies, embassies and other group companies to confirm the latest Visa requirements for travel designations.
• Support EA to manage IBO team’s calendars.
• Manage official communications, including calls and emails. Act of point of contact between internal and external stakeholders.
• Assist in planning and organizing both internal and external meetings and events. Ensure timely communication and preparation with all relevant parties.
• Assist in reconciling and verifying the IBO team’s travel and entertainment claims in accordance with the Company’s business expense policy. This includes preparing travel requisition and submission of claims, etc via our system.
• Organise and maintain records, files and documents relating to IBO administration
• Assist in drafting and reviewing memos, letters and other correspondences
• Ensure confidentiality and accuracy in handling sensitive information
• Taking detailed meeting minutes
• Administrative duties and any other duties assigned by the Executive Assistant.

Requirements

• Minimum Bachelor’s degree in business administration, Office Management or equivalent
• At least 3-5 years’ relevant work experience
• Good communication and interpersonal skills
• High level of discretion and confidentiality

- Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and loyalty. Act as the primary point of contact for clients throughout the sales process.

- Sales Tracking & Reporting: Track sales progress and key performance metrics, ensuring goals are met. Report regularly on sales performance, trends, and areas for improvement to senior leadership.

- Strong Client Service Focus: Exceptional customer service skills, with the ability to manage client relationships professionally and effectively.

- Market Research & Competitor Analysis: Stay informed about competitors’ offerings and trends in the insurance market, and work with the team to adjust sales strategies accordingly.

- Negotiation Skills: Ability to effectively negotiate contracts and terms with clients, ensuring mutually beneficial agreements.

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

LEADING THE MARKET SINCE 1969 - Self-Adhesive Tape Manufacturer & Distributor

We are hiring and looking for resourceful and highly motivated individuals to join our expanding Marketing teams as:

Sales Executive

• GCE "O" / "N" Level
• Bilingual in English and Mandarin
• Possess own car
• Basic salary + Commission + Transport + Bonus etc

Responsibilities:

• Identify and pursue new business opportunities and developing strategies to increase sales.
• Manage and ensure achieving monthly sales target.
• Ensure consistent and abundant monthly sales in pipelines.
• Build and maintain excellent relationship with clients and business partners.
• Research and understand the changing dynamics impacting businesses.
• Generate creative ideas to capture additional market share.
• Open to Singaporeans only.

Requirements:

• Own car with minimum 3 years of relevant working experience in packaging industry preferred.
• Diploma or equivalent qualification in Sales and Marketing an advantage.
• Ability to identify and pursue new business opportunities and develop strategies to increase sales.
• Proficient computer skills, including MS Word ad Excel.
• Able to communicate in English and Mandarin to liaise with English / Chinese speaking associates.

Primary Responsibility

• Collaborate with marketing team to drive new ideas and strategies on new product development, and assist in the continuous improvement existing products.
• Material sourcing, research and reporting of market trends, work on process improvements to achieve better efficiency and cost.
• Evaluate acceptability of raw materials from new suppliers.
• Participate in product quality improvement to support Quality Assurance department regarding product complaints and cost improvements.
• Assist sales and marketing team with technical enquiries. Provide technical support to product development team.
• Work on new/existing product labelling, to review & update the product labelling to meet customer & regulatory regulations. (Singapore/Export Market)
• Prepare samples for sensory and evaluation.
• Document manufacturing protocols and standards (SOP).
• Maintain updated records of work activities: objectives of test, formulas, costing calculation, processing condition, required equipment and equipment setup.
• Perform maintenance and calibration of laboratory equipment, and maintain good hygiene & cleanliness in the R&D laboratory.
• Undertake any other duties as assigned by superiors from time to time.

Secondary Responsibilty

• QC inspection at production lines and maintaining QC documents
• Monitoring of critical control points
• Arrange to send finished products for microbial testing
• Ensure compliance with house rules and regulations
• Investigate customer complaints and non-conformance issues and provide root cause and corrective action to be taken
• Participation in all audit checks from customer, regulatory bodies and certification bodies. (SFA,ISO, Halal)
• Develop and constantly update material data base for product specification, nutritional information, etc.

Responsibilities

· Assist in planning, creating, and running online and offline marketing campaigns to boost brand recognition and leads.

· Develop and share SEO-optimized content, including blogs, across social media platforms.

· Manage social channels, engage with the audience, and enhance brand affinity.

· Manage website content using CMS, ensuring SEO optimisation and analysing performance.

· Assist in crafting offline materials like brochures and sales tools.

· Involve in event planning and execution, both online and physical.

· Support CRM campaigns through data segmentation.

· Monitor marketing expenditure and offer insights into return on investment.

Requirements

· Bachelor’s degree in business, Marketing, or related field.

· Minimum 2 years experience, ideally in retail.

· Strong grasp of SEO and web analytics.

· Excellent communication and problem-solving skills.

· Detail-oriented and organised.

· Able to manage time and tasks effectively in a fast-paced environment.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams