Executive (Corporate Procurement)

You will be supporting the Contracts and Procurement Division (Corporate) in the following areas:

What you will be working on

• To assist and support in checking procurement related documents
• To assist and support in data entries for procurement requests in JTC’s IT System (PROMPT)
• To assist in checking & verifying Corrigendum in PROMPT
• To assist in checking Award Recommendation Reports (TRR)
• To assist in checking evaluation matrices for Price and Quality scorings
• To assist and support in preparing draft Letter of Acceptance
• To assist and support in updating Contract Details in PROMPT
• To assist and support in requesting for creation of Contract Files in JTC’s IT System (KRIS)
• To assist and support in checking and uploading Security Deposit in PROMPT
• To assist and support in checking and uploading Insurance Policies in PROMPT
• To assist and support in updating changes of Project Team Members, External Consultants/Managing Agents in PROMPT
• To assist and support in preparing draft Letter of Extension
• To assist and support in performing Contract Closure (PROMPT)
• Any other procurement and contract management related administrative work as and when required

What we are looking for

Background in Procurement or Building or Quantity Surveying

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Job Description

• Industry/ Organization Type: FMCG Wholesaler
• Position Title: Shipping Coordinator
• Working Location: West – Tuas (Nearest MRT: Tuas Crescent)
• Working Hours: 5 days (Monday-Friday: 8.30am-5.30pm)
• Salary Package: Up to SGD 3500 + Transport Allowance SGD 200 + Variable bonus
• Duration: Permanent

Key Responsibilities

• Schedule shipments based on customer orders and required timelines.
• Negotiate terms with carriers and freight forwarders to secure freight bookings.
• Monitor delivery schedules to ensure shipments are timely and accurate, coordinating with purchasing, sales, and warehouse teams as necessary.
• Prepare and process import/export permits and address any inquiries from the Singapore Customs officer.
• Coordinate with logistics providers to align trucking schedules with shipment deadlines to optimize free time.
• Generate and manage essential shipping documents such as commercial invoices, packing lists, bill of lading, and shipping instructions, ensuring they adhere to industry standards and company policies.
• Track courier packages, promptly addressing any issues or delays that occur.
• Respond to shipment-related queries and feedback, resolve discrepancies, handle delays, and proactively troubleshoot shipping problems.
• Maintain and update administrative records related to shipments.
• Perform additional ad-hoc tasks as needed.

APPLY NOW!!!

• Min. O level
• Min. 2 years of working experience in the related field
• Having a strong understanding of import/export shipping procedures and documentation, familiarity with Incoterms, and a certificate from the customs competency test for Declarants will be highly advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71281 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a prominent semiconductor inspection solutions provider, catering to various industries including automotive, telecommunications, and consumer electronics worldwide.

• Coordinate daily shipments and liaise with Freight Forwarders for bookings, ensuring all shipping documents are complete and accurate.
• Manage shipping documentation, including invoices, packing lists, certificates of origin, and more, for internal and external customers.
• Oversee crating, forklift arrangements, and fumigation of crates as necessary for all machine models.
• Handle spare parts packaging and shipping as requested by the marketing department, and perform other ad hoc duties as required.

Requirements:

• GCE N Level and above
• At least 2 years of relevant working experience.
• Proficient in SYSPRO Business software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Key Responsibilities:

• Managing the day-to-day operations of the company, ensuring departments delivers as to expectations and targets
• Perform Inventory forecasting and shipment scheduling
• Liaise with suppliers, vendors and subsidiaries to handle shipment and logistics
• Provide management reports on operation status, inventory update
• Manage and develop operational team
• Understand products technicalities sufficiently to solve ad-hoc operational demands
• Evaluate operational and financial performance, and implement strategic planning
• Drive initiatives to improve performance of various aspects of the company
• Assist sales team with maintaining good working relationships with clients
• Manage related matters to safety and compliance
• Aid management in developing business planning and forecasting

Requirement

• Minimum of 5 years of experience in a managerial role with relevancy bachelor’s degree in business or related field preferred

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

• Manage shipping documentation to ensure timely delivery to customers.
• Maintain accurate shipping records and follow document-keeping standards.
• Coordinate import shipment paperwork and work with forwarders for timely deliveries.
• Respond quickly to shipping inquiries and resolve issues.
• Collaborate with internal teams and external partners for smooth operations.
• Prepare reports on shipping and operations.
• Perform other related duties as needed.

Requirements:

• Capable of working independently with minimal supervision and also as part of a team
• Detail-oriented and highly organized
• Ability to multitask effectively
• Proficient in MS Office, especially Microsoft Excel

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

• Position : SHIPPING DOCUMENTATION OFFICER (Marine / Maritime Industry)
• Location : North Bridge Road (Walking distance from Fort Canning MRT Station)
• Working hours : 5 days / Monday - Friday - 9.30am -5.30pm
• Salary (Commensurate with experience): Salary up to $3700 + AWS + 14 days Annual Leave
• Duration : Permanent
• Industry : Marine & Offshore Shipyard

Main Responsibilities:

• Managing documentation related to vessel certificates and stationery
• Provide support to engineers in compiling reports, letters and drawings for submission
• Coordinating and overseeing marine activities and operations
• Asist to handle existing Projects together with the sales team
• Arranging travel logistics
• Handling invoicing and updating application forms for class audits and other vessel-related matters

Requirements:

• 1 year experience in Marine & Offshore Shipyard
• At least 2 years of relevant work experience in a similar role
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.
• Bilingual in English and Bahasa to liaise with Bahasa clients who can converse in Bahasa, BUT NOT MANDATORY

Email to: [email protected] or call me at: 6398 5689 for more information.

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Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Responsibilities:

• Arrange export shipments to distributors/customers, including drop and export shipments.
• Prepare and handle commercial documentation such as invoices, delivery orders, and shipping documents using in-house systems like RPMS.
• Coordinate shipments and cargo collection with the warehouse department.
• Prepare necessary shipment certificates (e.g., SMF, COO, COQ).
• Prepare Letters of Credit for bank submission.
• Liaise with external vendors, including freight forwarders, clearing houses, third-party logistics providers, and delivery contractors.
• Process manual purchase orders and shipping instructions for vendors in regions including Japan, America, Europe, China, Indonesia, Thailand, and India.
• Negotiate rates and contracts to optimize delivery efficiency and cost.
• Plan and monitor inbound shipments/freights from both local and international suppliers.
• Track and oversee costs related to loading and unloading.
• Investigate claims from distributors concerning shortages, incorrect deliveries, or defective parts with warehouse personnel.
• Prepare orders and monthly reports as needed.
• Perform any other duties assigned during the course of work.

Required Competencies:

• Strong interpersonal and customer service skills.
• Ability to multitask and prioritize daily tasks effectively.
• Professional demeanor with a positive image toward customers.
• High level of integrity and transparency.
• Attention to detail and a meticulous approach to minimize errors.
• Positive and responsible attitude.
• Strong self-motivation and commitment to task completion.
• Ability to adapt to and perform well in a fast-paced, high-volume environment.

Job Description

• Industry/ Organization Type: Logistics/ Transportation
• Position Title: Sea Freight Import Officer/ Import Sea freight Shipping Officer
• Working Location: Ubi
• Working Hours: 5.5 days (Rotational Saturdays after confirmation, all Saturdays are WFH) (Mon to Fri: 8:30am - 5.30pm) (Sat: 8.30am – 12.00pm)
• Salary Package: Up to $3000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle the preparation of invoices, order processing, and delivery documentation, including summaries and acknowledgments via email or phone.
• Manage sea import operations by coordinating with shipping lines, ports, and the Freight Team to ensure compliance with customs regulations and to streamline customs clearance processes.
• Perform inventory management, check GRNs (Goods Received Notice), and conduct closing for all delivery orders.
• Oversee permit declaration duties, update attendance reports, and maintain daily filing.
• Facilitate efficient import operations, interact directly with customs authorities, and pull necessary documents for discrepancy reports as needed.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum 1 year of relevant experience.
• Knowledgeable on shipping documents, customs clearance, etc.
• Proficient in Microsoft Office Skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72225 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Export Shipping Coordinator

5 days | 8.30am to 6pm

Salary: $2200 - $3000

Location: Downtown

Job Descriptions:

• Doing data entry for export documentation of freight forwarding company.
• To liaise with customers & attending to agents email

Job Requirements:

• 1-2 yrs experience in export documentation in freight forwarding industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Export Shipping Coordinator

5 days | 8.30am to 6pm

Salary: $2200 - $3000

Location: Downtown

Job Descriptions:

• Doing data entry for export documentation of freight forwarding company.
• To liaise with customers & attending to agents email

Job Requirements:

• 1-2 yrs experience in export documentation in freight forwarding industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

CENTRAL REGION - Near shenton way

• Must have shipping industry experience
• Basic + AWS + VB

Job purpose

The Corporate Branding & Strategy Division has been newly established to enhance MOL's branding both externally and internally. Our goal is to engage with stakeholders such as customers, investors, partners, local governments, community members, and employees across various regions.

With over 10 group companies in Singapore, MOL (Asia Oceania) Pte. Ltd. (MOLAO) serves as a key regional hub, supporting group companies in Southeast Asia and Oceania.

The Assistant Manager in the Corporate Branding & Strategy Division will work closely with direct manager to develop and execute communication plans by following strategy and direction. Our primary mission is to enhance brand value and build a positive reputation for the MOL brand across the region through various touchpoints, including the corporate website, social media, local and regional media, events, etc.

In addition, we collaborate with various divisions and entities to improve employee experiences and engagement through internal communications.

Duties and Responsibilities

Branding

• Collaborate with managers to develop and execute brand communication plans.
• Create, manage, and update brand communication guidelines and workflows.
• Execute brand communication plans with stakeholders across divisions, entities, and countries in Southeast Asia and Oceania.
• Develop, manage, and update regional branded materials and global assets provided by HQ (Tokyo).

External Communication

• Develop and manage annual communication plans and projects.
• Execute communication plans with stakeholders across divisions, entities, and countries in Southeast Asia and Oceania.
• Research, propose, and implement new or improved communication methods (e.g., website, regional social media strategies, and other touchpoints).

Internal Communication

• Develop and execute internal communication plans, including events, to enhance transparency and engagement.
• Foster employee understanding of MOL's brand value, operations, talents, and opportunities across Asia and Oceania.

Crisis Communication

• Follow crisis procedures as instructed by GHQ.
• Support GHQ upon request.
• Provide regional crisis communication guidance and training to employees.

Manage relevant outsources and partners:

• Lead and/or assisting to manage outsourced vendors and partners to execute communication plans, ensuring adherence to schedule and budget.

Job Requirements

• Degree or diploma in communication, branding, marketing, or a relevant field (advantageous).
• Must hv experience in shipping industry
• Digital Communication: Excellent understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Seafreight (Export/Import) Shipping Officer / Planner

Responsibilities:

• Plan and coordinate the movement of sea freight LCL consolidation for export.
• Develop and scheduling plans to optimize LCL export consolidation container.
• Monitor and track shipments, ensuring all documentation and regulatory requirements are met.
• Communicate with carrier, warehouse, vendors and other logistics partners to ensure smooth cargo operations.
• Handle any issues or delays in the shipping process, providing timely solutions and updates to clients.
• Collaborate with procurement and customer service teams to provide clients with solutions.
• Handling Shipping document with problem solving skills.
• Communication with Customer / Vendor

Customer Support Specialist

Responsibilities:

• Customer Support Specialist collaborates with and supports Sales Executive or overseas offices to ensure that all sales and customer support activities are handled proactively and efficiently, with a focus on customer satisfaction.
• The Customer Support Specialist completes all customer quotation requests and coordinates the tariff maintenance for all accepted quotes and rates issued to customers.
• In this role, the Customer Support Specialist plays an important part in achieving our “Happy Customer” value through a dedicated focus on meeting customer needs.

Requirements:

• High school or equivalent education; associate degree preferred.
• Minimum 2 years experiences in NVOCC or Freight Forwarding, candidate without experience is welcome.
• Knowledgeable on shipping documents, customs clearance, etc.
• Good attitude and process customer service mind
• Good communication skills (spoken and written)
• Strong MS Office skills, including Excel, Word, PowerPoint

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Your new company

A local company that provides offshore support services is looking for a HR Manager to lead the HR, admin and facilities department.

Your new role

Reporting to the chairman, your role includes but not limited to the following:

• Manage all HR-related activities for Singapore offices, including payroll, employee engagement, benefits, facilities, and administration.
• Provide HR guidance to senior management and regional offices.
• Develop and implement best practices, procedures, and policies.
• Oversee international mobility, performance management, talent acquisition, compensation, benefits, and change management.
• Compensation & Benefits
  Develop market salary benchmark reports and provide HR business partnering support.
  Ensure compliance with labor legislation and organizational policies.
  Lead and develop the HR team, and oversee facilities and admin personnel.
  Develop and implement organization-wide performance management strategies and compensation structures.
  Ensure compliance with governmental regulations for C&B reporting, payroll, and audits.
  Design and administer C&B policies, programs, and practices, including job grading, insurance, and performance share plans.
  Conduct market research, salary benchmarking, and labor market surveys to inform C&B decisions.
  Lead annual salary reviews, bonuses, and performance management cycles.
  Manage HR projects and provide backup support for payroll processing.
• Talent Acquisition:
  Perform headhunting functions through job portals and cold calling
  Develop and review talent acquisition workflows and processes
  Conduct end-to-end talent acquisition processes
• Learning & Development:
  Manage Talent Internship Programme, Talent Retention Programme, and Graduate Attachment Programme
  Identify learning and development needs with business leaders and implement initiatives
  Lead the selection of key organizational training programs
  Manage the organizational training budget
• Employee Relations & Grievances Handling:
  Conduct employee engagement workshops and health talks
  Manage disciplinary procedures, conduct investigations and employee inquiry to resolve workplace and employee issues

What you'll need to succeed

• Minimum 8–10 years of HR experience, preferably in the shipping or logistics industry
• Experience leading a team
• Experience using Timesoft payroll system is a MUST
• Experience handling dormitory workers / blue collars workers
• Candidate with short notice preferred

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us at [email protected] for a confidential discussion on your career.

EA Reg Number: R1439497
EA Licence Number: 07C3924 | Company Registration No: 200609504D

• Receive guests and be the ‘face’ of the company - perform front desk duties when required
• Point person for office administration work including maintenance, mailing, shipping, supplies, equipment, bills and errands
• Manage relationships with office vendors, building management, service providers and other stakeholders, ensuring that all items are invoiced and paid on time
• Assist in booking facilities for meeting and/or facilitating for online meetings
• Provide timely support for managers on administration matters and tasks
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Requirements:

• Min 3 years of relevant work experience
• Proficient in Microsoft Office suite
• Good interpersonal and communication skills
• Meticulous and detailed oriented
• Ability to handle highly confidential information of critical nature
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings