Job Description:

- Team player, able to work closely within the team leading the team while taking charge of the team members

- Plan and lead the team's operation to achieve company goals

- Perform ad-hoc duties such as operating machineries

sorting, stacking, cutting, trimming, etc.

- Physically fit

- Maintain personal and work place hygiene

- Willing to learn, positive attitude and able to take initiative

- Responsible

- Able to work in cold room environment

- Able to manage team to fulfill operational requirements

- Training to be provided

Working Hours

- 6 days: Mon-Sat

Job Responsibilities

• Collect all relevant information for quotation from the customer.
• Meet customers and get new sales.
• Ensuring that the products supplied meet the client's specifications.
• Conduct alter-sales services.
• Monitor and coordinate all customers’ complaints / corrective action report to QA and other related departments.
• Produce appropriate monthly reports and organize monthly update meetings with General Manager (and management).
• Monitor and promote online platforms.

Job Requirements Education:

• Min. Diploma
• Basic Computer Skills: Microsoft Office

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

Job Responsibility:

This role is primarily responsible to execute the day-to-day operation of the Seacabbie operations, under the supervision of the Operation Manager. This is a shift-based role, and involves interaction with the fleet, customers, vendors, and internal stakeholders.

This is a client facing role and is critical in maintaining an effective interface with our clients and serve as link between the client and boat operations.

Additionally, the role is also expected to promote our services to encourage the clients to provide bookings on our platform.

Job Accountability:

Boat Orders

• Monitor/make the bookings for the boat trips based on the client’s requirement as received on our booking platform. Ensure all customer’s orders / enquiries timely and accurately
• Co-ordinate the outsourcing of trips with the approved outsourcing boat vendors
• Handle and understand any client related issues with care and seek immediate guidance from supervisor / manager on duty as required.

Parcels/Off-land Items

• Receive and ensure safe storage of Off land items/parcels received from clients at the terminal (MSP/WCP)
• Follow-up with clients for collection of off- land items as required
• Ensure safe & timely dispatch of parcels to the vessels as per client bookings/instructions

Crew Operations

• Monitor the boat crew duty roster for attendance by ensuring clock-in/clock-out. When required, to coordinate the sourcing of replacement crew as per instruction of operation manager.

Operations

• Monitor the bunker requests and record remaining quantity (ROB) in liaison with boat crew by following the procedure if the boat needs to bunker
• Liaise with multiple parties including customers, agents, service providers boat crew, internal stakeholders to ensure timely and effective completion of orders
• Maintain event data, records, and all related information promptly & accurately in system
• Communicate discrepancies / issues to team supervisor / manager when necessary
• Governs proper handing over and taking over of duties during change of shifts

Self-Development

• Understudy the role of Operations manager and assist in tasks related to operation of fleet when time permits. This role is the first step towards developing the skills required for fleet operations

Miscellaneous

• Any other ad-hoc work instructions / administration duties from supervisor / manager

Educational/Skills Qualification:

Education/Experience

• Minimum Diploma in any discipline; Maritime transportation related qualification is advantageous
• 1-2 years of experience in a logistics coordinator/customer service or similar roles is advantageous
• Fresh graduates are welcome to apply

Interpersonal Skills

• Able to work under pressure in a fast changing and demanding environment
• Self-disciplined, Proactive, responsible and independent and keen attention to details
• A good team player with good interpersonal and communication skills
• Mid-level Proficiency in spoken & written English to enable telephone & face to face conversations and be able to record information related to operations. Spoken Malay language skills are advantageous

Digital Skills

• Comfortably use mobile apps (WhatsApp, messaging platforms, company specific apps)
• Comfortably be able to use computer based applications ( MS office and related tools, company specific software)

*Relevant training will be provided on company specific software’s and apps

Shift Requirements

• 12-hour shifts
• 24x7 operations (including PH, weekends)

• Perform genenal clerical dutiies to include but not limited to : Photocopying, emailing, mailing and filing.

• Handle Staff's payroll processing, leaves, application of Visa & training and employee relations.

• Handle invoices from Suppliers, Petty Cash, CPF submission, other submission of Government / MOM claims and related surveys

• Assist in office administration, research pricing, purchase and maintain office inventory.

• Maintain and keep records of hardcopy and electric filing system.

• Handle shipments arrival and arrangement with logistic companies.

• Handle ERP sales, purchase, and inventory closing works.

• Support and assist of accounting closing.

• Any other duties assinged duties by the management and headquaters (Korea).

Job description

Key Job Responsibilities:

• Utilizing the resources to the maximum productivity to raise the profit margins without compromising quality standards.
• Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
• Hire, manage and develop resources for projects.
• Ensure that the service quality and service turnaround times are above the expectations of the client.
• Identify areas of improvement to raise the existing Service turnaround time.
• Create and maintain service reports on ERPs to safeguard client job history.
• Monitor all process information entered in ERP, POS processed, and petty cash used.
• Manage all inventories requested are available before time (international / local) so that there are no delays in completion of project.
• Develop, implement, and review operational policies and procedures.
• Participate in internal audits.
• Act as a medium of communication between the Management & staffs & vice versa.
• Develop presentation & educate customers on the operations of the equipment installed.
• Checking all equipment’s, spares & documentation ahead of a job to make sure it is ready.
• Conducting quality assurance and safety checks on all equipment.
• Problem-Solve and resolve daily operational challenges through consistent monitoring to ensure compliance with safety and security regulations and standard operating procedures.
• Should be able use personal protective equipment while at work.
• Other duties and responsibilities as assigned by the department.

Authorities:

• Work on short & long-term plans / projects and prepare budget.
• Function as subject matter expert and recommend technical solutions for issues raised by Service Engineers / Clients.
• Recommend Salary Increment for service staff.
• Approve overtime for all service staff.
• Approving & managing leave requests of staffs.

Minimum Qualifications and Experience:

• Bachelor’s degree / Diploma in Electrical Engineering, Electronics / Automation, and instrumentation.
• Should have a minimum of 8 years & above experience in service & installations of marine products related to NAVCOM/LSA/FFA /Automation/Diving.
• Strong computer proficiency in MS Office applications /Project manager.
• Must have strong supervisory skills & must be able to speak with the highest level of the organization.
• Strong analytical skills.
• Should have strong leadership & decision-making skills.

Job Type: Full-time

Job Description & Requirements

Roles & Responsibilities

• Manage change order/ variation claim from subcontractors and prepare change order/ in support of variation order claims to client, and keeping track of all change orders.
• Work closely with Project teams/ various disciplines (Engineering, Construction, Procurement, Subcontractors, etc.) and coordinate the timely contract price adjustment/ claims including internal reviews/ approvals
• Manage full spectrum of respective subcontracting works, measurement/ bill of quantities, cost plus and adjustable items as per claim requirements.
• Works closely with all stakeholders include procurement teams to support timely contract price adjustment
• Ensures all POs and WOs and payments flow from procurement & subcontractor team into the Project Cost Code system
• Prepare tender/ subcontract document, bid/ subcontract checklist and prepare bid/subcontract evaluation and summary
• Ensure main contract terms, project specification and requirements are incorporated in the bid documents and subcontract document
• Monitor, review and check subcontractors’ milestone/progress claims and invoice on timely manner, and coordination with internal cost control/ finance department for payment processing
• Manage/ administer the subcontracts with subcontractors
• Issue work order
• Organise kick off meeting and other ad‐hoc meetings with subcontractors
• Handle and maintain performance securities with subcontractors
• Manage day to day contractual correspondences with subcontracts including contractual letters preparation and tracking of incoming/outgoing letters
• Procure all subcontracting work within budget and in accordance to comply financial guideline
• Monitor subcontracting cost and ensure within allocated budget
• Finalises project final accounts settlement with subcontractors and close out
• Participate in monthly cost review, if required. Manage warranty/ defect claims if any
• Participate in Project meetings, interface with cost control, procurement and others.
• Ad hoc assignment

Requirements:

• Degree in any Engineering disciplines
• 3‐5 years of experience in contracts administration
• Familiar with offshore platforms, modules, FPSOs, jackets, etc. and onshore petrochemical plants will be an added advantage
• Good team player and able to work independently with minimal supervision
• Willing to commit overtime as and when required

Job Description & Requirements

• Assist the team in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
• Manage social media marketing campaigns
• Manage digital advertising campaigns (SEM, Display, Social, Programmatic)
• Manage SEO campaigns
• Set up conversion, pixel, and event tracking on the website and across various digital platforms
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

Objectives of the position:

The Customer Service Executive must be a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction. An individual who monitors responses to customer requests and queries to minimise gaps in customer service delivery while improving customer relationships and experience.

Key Responsibilities:

• Order processing, generate invoices, and credit/debit notes
• Handle shipping documents such as Letter of Credit / FTA forms / Certificate of Origin through Chamber of Commerce
• Shipment arrangement example like liaising with the 3rdparties providing shipping document to both customer & the nominated forwarder for export declaration
• Liaise with customers enquiries, deliveries, stock checks from various plants / provide production lead time
• Handle customer complaints - Liaising with QA / Purchasing Planning / Logistics / Internal factories - process replacement order/issue credit notes for valid claims
• Process and expedite shipments and ensure on-time delivery to customers
• Outstanding order monitoring and checking order status to update customers for any delays
• Adhoc assignments given by Manager

Skills & Qualification:

• Min. Diploma in any field, preferably in Supply Chain Management
• At least 1 to 2 years of working experience in Customer Service in sales/ manufacturing/logistics industry.
• Good written and communication skills
• Good customer handling skills and able to communicate with people of different levels
• Proficient in Microsoft Words and Excel
• Prior experience in the manufacturing/harnessing environment is an added advantage
• Experienced in SAP SD Module is an added advantage

WHO ARE WE

MOTIQLIVING is an e-commerce platform supplying home living products. We are a fast pace working environment employing the latest in paid advertising strategies, social media engagements within the digital space and market place.

Being part of the world-wide OTTO Group, we have opportunities for our team members to learn and develop their careers.

WORK LOCATION:

8 Bulim Avenue

Innovate Building

Singapore 648166

ROLES AND RESPONSIBILITIES

As a Digital Marketing Executive , the position reports to the Head Of E-commerce; works closely with the Digital Media team.

JOB DESCRIPTION

1. Developing new social media strategies and campaigns
2. Keeping track of data and analysing the performance of social media and marketing campaigns
3. Meeting with clients and sourcing for opportunities of partnership
4. Working with the digital and operations team to ensure digital content and expectations of the customers are met
5. Responsibilities revolve around organizing and running marketing campaigns over clients platforms and social media
6. Replying and preparing of quotations to customers.
7. Input information of orders into the company’s data management software

SKILLS REQUIRED

1. A knowledge of an interest in the methods organization use to promote themselves through social media is a necessity
2. Highly motivated individual able to maintain and manage a thorough end to end sales process
3. Strong communication and presentation skills – Keynote or Power Point
4. Analytical ability
5. Ability to multitask to work on multiple projects at once
6. Problem solving skills

COMPETENCIES

1. Good Command of English
2. Keynote / PowerPoint
3. Simple Photoshop and Video Editing
4. Cheerful deposition and highly motivated to excel

QUALIFICATIONS

Diploma or degree in any discipline with minimum of 2 years of relevant experience.

Shortlisted applicants should expect an interview as well as an assignment as part of the selection process. Due to expected number of applications, we regret that only shortlisted applications will be contacted.

The candidate is responsible for the effective execution of sales processes, managing sales data, implementing strategies to improve sales productivity, and providing insights to enhance sales performance.

Responsibilities:

• Develop and refine sales processes to ensure the efficient operation of the sales team. Identify bottlenecks and implement solutions to streamline workflows.
• Oversee the collection, analysis, and reporting of sales data. Create regular reports to track sales performance, pipeline health, and key metrics.
• Analyse sales performance trends and provide actionable insights to the management and sales teams to improve sales outcomes.
• Ensure all sales-related documents, including contracts and agreements, are processed and compliant with company policies.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Proven experience (3+ years) in sales operations, sales analysis, or a related role.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong project management skills and the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• A detail-oriented, proactive, and results-driven mindset.

Join Wan Consultants as an Audit cum Tax Executive!

Are you seeking a dynamic role in auditing and tax? Wan Consultants is looking for an enthusiastic Audit cum Tax Executive to manage audits and tax computations for companies and sole proprietorships.

Job Responsibilities:

• Audit accounting records and prepare annual reports
• Attend stocktakes
• Prepare tax computations and returns, ensuring compliance with tax laws
• Review GST returns and ensure compliance with GST regulations
• Liaise directly with clients for audit queries
• Conduct audits on-site and via email/phone correspondence
• Handle sole proprietorships, partnerships, limited liability partnerships and private limited companies

Job Requirements:

• At least 6 months of experience in external audit or tax consultancy (Singapore or overseas)
• Diploma or Degree in Accountancy or similar fields
• Ability to work independently

What We Offer:

• Comprehensive on-the-job training
• Opportunity to work alongside experienced accounting professionals and Chartered Accountants
• A professional yet friendly work environment with supportive managers
• A focus on work-life balance, including minimal overtime except during peak periods before deadlines
• We are an Accredited Training Organisation

Apply now to advance your career in a supportive and dynamic setting!

Job Scope

· Act as the primary point of contact for customers regarding shipment inquiries, order status, and

delivery timelines.

· Handle customer complaints and provide effective solutions in a professional and timely manner.

· Monitor and manage the end-to-end logistics process, including order entry, tracking, invoicing

and confirmation.

· Ensure that customer orders are processed accurately and within the expected timeline.

· Work closely with warehouse, transportation, and 3PL to ensure timely and efficient delivery of goods.

· Communicate with carriers and freight providers to resolve any issues related to shipments, such as delays

or damages.

· Prepare, verify, and maintain shipping documents, invoices, and customs clearance papers when required.

· Generate regular reports on delivery performance, customer feedback, and operations efficiency.

· Identify potential bottleneck in the supply chain and propose corrective actions.

· Escalate critical issues to appropriate departments or management when necessary.

· Gather feedback from customers to improve service quality and logistics processes.

· Stay updated on industry trends and best practices in logistics and customer service.

· Any other duties as assigned by the Reporting Officer

The Key Account Executive, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.

Qualifications & experience

Min 1 year in Management Field (e.g. CMM, FP NTUC & DFI)
Experience in Modern Trade is a MUST
Experience in Key Accounts is an advantage
Work in an FMCG environment (i.e. Supermarket industry)
Great communication skills (for external customer facing & internal sales rep/merchandisers facing)
Good Excel & PowerPoint skills (for internal reporting, and external document filling)
Able to handle pressure on deadlines & attention to details

Tasks & responsibilitiesKey Account Responsibilities:Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
Monitor the service level of assigned accounts and minimize loss of sales opportunities.

Promotion Strategy and Product Launch:Enhance promotion strategies for increased sales
Establish objectives and marketing plans with retailers.
Conduct market research on industry trends and intelligence for business expansion

Product Launch:To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
Responsible for product promotion proposal submission, negotiation, and execution.
To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
Propose and execute ways to expand product display for brand awareness in outlets.

Relationship Building:Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment
Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.

Sales Development:Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
Monitor and track marketing expenses to ensure that trade spend is within budget
Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness
Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Duties and responsibilities:

· Ensure that all transactions are well documented

· Responsible for the full spectrum of Accounts Receivable.

· Ensure accurate and timely processing of Goods Return Note.

· Coordinate local cheque bank-in and daily update of incoming funds to the NAV system. To ensure timely updating of customer accounts.

· Monitor and follow-up with customers on overdue account and arrange for debts collection.

· Reconcile Customer Collection with Bank Ledger.

· Responsible on monitoring monthly /weekly Debtors aging.

· Mailing of Statement of Accounts to customers and respond to their inquiries.

· Prepare Accounts Receivable monthly cash flow forecast.

· Preparation of Journal entries for accruals & other adjustment.

· Preparation of monthly and year-end Balance Sheet schedules.

· Liaising with internal and external auditors.

· Looking into strengthening current and process improvement

· Undertake ad hoc duties as assigned.

Requirement:

· Diploma/Degree in Accounting

· At least 3 years of experience in accounting & finance.

· Mathematical and analytical ability

· Proven ability to work cross-functionally

· Work independently with minimal guidance required, i.e., good time management, planning/organization and decision-making skills.

· With a high degree of accuracy and efficiency

· Proficiency in Excel and other Microsoft office applications

· A team player who possesses good communication skills.

Working conditions

· 5-day work week

· Location: Woodlands/Senoko

· Industry: Manufacturing

*This is a permanent position*

Job Description:

- Oversee the configuration management process for all systems within the organization.

- Ensure that all configurations are documented, maintained, and updated as necessary.

- Implement and manage automation tools to enhance the efficiency and accuracy of configuration monitoring.

- Monitor and manage the configuration of various systems to ensure they meet organizational standards and requirements.

- Maintain accurate records of system configurations and changes.

- Identify and implement automation tools and processes to streamline configuration monitoring.

- Ensure automated monitoring systems are functioning correctly and efficiently.

- Oversee the monitoring of raw materials to ensure they meet quality and compliance standards.

- Handle the requirements for end-user certificates related to raw materials, ensuring compliance with regulatory and organizational policies.

- Liaise with relevant stakeholders to obtain and verify necessary documentation.

- Handle the requirements for end-user certificates, ensuring compliance with regulatory and organizational policies.

- Liaise with relevant stakeholders to obtain and verify necessary documentation.

Job Requirements:

- Degree in any engineering fields

- Proven experience in configuration management is preferred.

- Understanding of raw material monitoring and compliance.

- Experience with automation tools and processes is preferred.

- Excellent organizational and communication skills.

Duties and responsibilities:

· Ensure that all transactions are well documented

· Responsible for the full spectrum of Accounts Receivable.

· Ensure accurate and timely processing of Goods Return Note.

· Coordinate local cheque bank-in and daily update of incoming funds to the NAV system. To ensure timely updating of customer accounts.

· Monitor and follow-up with customers on overdue account and arrange for debts collection.

· Reconcile Customer Collection with Bank Ledger.

· Responsible on monitoring monthly /weekly Debtors aging.

· Mailing of Statement of Accounts to customers and respond to their inquiries.

· Prepare Accounts Receivable monthly cash flow forecast.

· Preparation of Journal entries for accruals & other adjustment.

· Preparation of monthly and year-end Balance Sheet schedules.

· Liaising with internal and external auditors.

· Looking into strengthening current and process improvement

· Undertake ad hoc duties as assigned.

Requirement:

· Diploma/Degree in Accounting

· At least 3 years of experience in accounting & finance.

· Mathematical and analytical ability

· Proven ability to work cross-functionally

· Work independently with minimal guidance required, i.e., good time management, planning/organization and decision-making skills.

· With a high degree of accuracy and efficiency

· Proficiency in Excel and other Microsoft office applications

· A team player who possesses good communication skills.

Working conditions

· 5-day work week

· Location: Woodlands/Senoko

· Industry: Manufacturing

*This is a permanent position*

ROLE AND RESPONSIBILITIES:

• Update, compile, control and monitor the Customer Product BOM (Bill of Material), drawing and specification.
• Assists Sales Support during the Quotation stage by preparing the proposal and tender documents.
• Assists Sales Support to trigger the production Job Launch.
• Compilation and submission of Pre-Production Documentations.
• Assists Sales Support to update Customer purchase order and Delivery Schedule.
• Compilation and submission of Concession/NC documents to customer.
• Compilation and submission of Final Product Documentation to Customer.
• Control in Filing System Managment.
• Other task that delegated by Superior.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• A-Level, ITE or Diploma in Engineering/Business or equivalent.
• At least 1 year of relevant working experience is preferred.
• Fresh graduate with strong background in related business/engineering discipline will also be considered.

PREFERRED SKILLS:

• Self-motivated
• Good Interpersonal skills
• Teamwork spirit
• Good oral and written communication skills
• Willing to undertake multi-tasking
• Analytical, resourceful and problem-solving capabilities
• Understanding in engineering drawing and documents will be an added advantage
• Proficency with Computer skills (e.g. MS Office)

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations the retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Diploma in F&B Management, Hospitality or related discipline

· Minimum 3 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure.

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Manpower Management:

1. Daily manpower deployment including managing exceptions due to unplanned leave to ensure no services are missed.
2. Review division capacity and plan ahead to maximize efficiency while minimizing travel time.
3. Managing Field Technician leave and claims
4. Managing Field Technician Report Card process, ensuring KPIs are tracked and achieved.
5. Support Field Technicians with troubleshooting app-related issues and address work-related queries.
6. Collaborate with the Technical and Quality Control Teams for optimal service delivery.
7. Participate in the recruitment and onboarding of new Field Technicians to ensure they are well-prepared for deployment.
8. Organize and lead technician meetings or training sessions to communicate updates and expectations.
9. Preparing Monthly Reports on efficiency and productivity

Service Management

1. Ensure customers are onboarded accurately based on the service scope stipulated in the contracts.
2. Develop long-term service plans to enhance operational efficiency and maximize revenue potential.
3. Coordinate daily schedules for field technicians, ensuring timely and efficient service delivery.
4. Analyze operational data and reports to identify areas for improvement and implement necessary changes.
5. Ensure daily updates from Field Technicians due to service change requests are reflected in work orders.
6. Collaborate with other departments for complaints, complex set ups, quoting, renewal, service consolidation and survey requirements.
7. Ensure compliance with health and safety regulations and company policies.
8. Attend Customer Meetings on operations matters as and when required (regular monthly meetings and ad hoc meetings)

Requirements:

1. Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
2. Meticulous and detail-oriented with a strong focus on accuracy.
3. Ability to work collaboratively as a team player with minimal supervision.
4. Minimum of 3 years of relevant work experience in operations (supervising drivers, technicians, etc.).
5. Diploma in business, logistics, or a relevant field experience.
6. Knowledge of pest control and/or facility management is advantageous.

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply