Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Partner with Engineering team and the Vendors to develop and validate network design for infrastructure and services,
• Manage the resources required for the service integration and network consolidation projects and be responsible for the execution of the projects’ implementation.
• Lead the team to operate the transport network.
• Monitor the network resources, plan and execute the network changes of expansion, optimization, and upgrade, to meet the service needs and requirements.
• Take the proactive measures to prevent service difficulties and quick reaction with the relevant stake holders for efficient solutions for fault cases, as well the follow-ups of remedies.
• Validate and review the MOP (Method of Procedure) for each Change Request to ensure the smooth service change.
• Service impact analyse on scheduled service changes, faults, outage, and inform the relevant stake holders.
• Provide the network monitoring reports, the network health reports, and analyse the trends and provide suggestions for improvement.
• Prepare the budgets and track the expenditures.
• Perform the other duties and responsibilities assigned by supervisor.

Skills for Success:

• Possess Degree of Engineering in Telecommunications, Electrical or Electronic or relevant,
• 2 to 3 years of relevant working experience in Telecom industry.
• Good technical skills of IP concept of LAN, WAN, VPN, and the relevant network protocols, such OSPF, BGP, ISIS, LDP, DHCP and Dark Fibre Structured Cabling, etc…,
• Project experience with multi-vendor interoperability and development for provisioning of L2 and L3 services.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

• Opportunity to work in an Asian MNC with a presence in Singapore, Malaysia and Vietnam
• Concrete and technology innovation is the core of what we do
• Passionate, energetic and innovative work culture

Responsibilities:

• Review, coordinate with Professional Engineer and finalise technical drawings for assigned projects given by the Facilities Manager
• Ensure, administer and comply with safety & health procedures at the project site at all times
• Schedule work progress from commencement to final commissioning
• Co-ordinate work schedule with sub-contractors to ensure that projects are executed effectively within the scheduled timelines
• Ensure that all plant facilities are properly set up, in accordance to the design plan, before handing the site over to the Operations team
• Carry out testing and commissioning of the newly erected batching plant site before handing the plant over to the Operations team.
• Regularly update progress status and matters of concern to the Assistant Facilities Manager

Requirements:

• Bachelor's degree in mechanical engineering or a related field
• 1-2 years of experience working in engineering
• Firm grasp of engineering concepts and experience designing mechanical systems and products
• Experience using AutoCAD
• Proficient in the use of Microsoft Office suite (Word, Excel and PowerPoint)
• Exceptional technical and problem-solving skills and reasoning ability
• Able to work independently with a positive attitude under tight schedules
• Estate management preferred
• Good communication and interpersonal skills
• Good knowledge of local safety regulations
• Possess a Class 3 driving license

Interested applicants are invited to sent in full resume, stating current & expected remuneration via "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Job Description

· Pre-plan and prepare construction schedule, coordinate activities

· Close monitoring of construction work activities

· Study project specifications such as civil/structural, architectural and M&E drawings

· Prepare daily/weekly/month site report

· Maintain safe and clean working environment and ensure compliances according to standard rules and regulations

· Liaise with both internal and external parties for efficiency.

· Other ad-hoc duties as assigned by Construction Manager, Project Manager

Requirement

· A team player with good communication skills

Job Description

· Pre-plan and prepare construction schedule, coordinate activities

· Close monitoring of construction work activities

· Study project specifications such as civil/structural, architectural and M&E drawings

· Prepare daily/weekly/month site report

· Maintain safe and clean working environment and ensure compliances according to standard rules and regulations

· Liaise with both internal and external parties for efficiency.

· Other ad-hoc duties as assigned by Construction Manager, Project Manager

Requirement

· A team player with good communication skills

• Making plans using detailed drawings
• Creating accurate project specifications
• Designing engineering experiments
• Creating technical reports for customers
• Completing regulatory documents concerning safety issues
• Clear awareness of construction management tools and method of execu
• Liaise with Project Manager
• Able to work OT and perform ad hoc duties

Take lead operations and sales departments in teaching the use, maintenance, operation and repair of equipment and fixtures;

Ensure equipment and installations are functioning and ready as planned;

Ensure the quality of storage hardware, plumbing and heating equipment meets safety requirements and standards. (oxidation matters)

Plan and maintain spare parts inventory;

Responsible for emergency drills and situations related to equipment and installations;

Any other ad hoc duties assigned.

Public holidays and night shifts accepted

Responsibilities

• Supervise and coordinate the activities of site contractors;
• Monitor job progress and ensure that civil contracted works meets all practical, commercial, requirements of productivity, quality and contract target completions;
• Ensure all Structural work is carried out within established budgets and schedules;
• Ensure all design work conforms to the codes and standards used by the client, or to agreed industry standards.
• Implement and oversee site projects assigned to ensure smooth project execution
• Manage internal and external contractors well to ensure quality of work and scope of work is within specifications.
• To coordinate with subcontractors/suppliers to execute contract works.
• Responsible for all inspection activities being carried out.
• Assist in planning, schedule and technical support to PM.
• Ad- hoc duties assigned

Requirement

• LOCAL Fresh grads are welcome to apply
• Degree/Diploma in Civil Engineering
• Independent, diligent, and highly motivated with excellent team spirit.
• Excellent communication skills
• 5.5 day work week

You will work in a Project team and your responsibilites and task will include:

• Front end engineering design
• Develop detailed system design: including integration of systems
• Calclulation $ Studies (RF, Network PAGA, CCTV, etc)
• Provide accurate and detailed project documents and drawings
• Interface with sub vendors to ensure they meet the project requirements.
• Configuration and testing
• Support to the service tean
• Support to the tender and sales team

EA License No: 96C4864

Reg.No : R24122513 (NICOLE CHIN JIA EN)

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

JOB DESCRIPTION

SITE MANAGER

· Assisting the project manager to ensure smooth running of site operations and monitoring of work progress at sites.

· Responsible for site management which includes planning, supervising.

· Ensure the quality of work is achieved and the safety and environmental regulations are complied and met in align with the project completion time frame.

· To review materials requisitions, execute overall scheduling and specific planning work.

· Design, implement progress and schedule control systems for the project according to set requirements.

· Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects.

· To work and collaborate closely with project managers, architects, consultants, engineers, stakeholders etc to ensure all site activities are in order and as per schedule plan to facilitate smooth completion of project and meet client requirements.

· Managing and monitoring of subcontractors’ work progress and quality

· Provide guidance to engineers and supervisors in relation to construction works, ensure site progress is according to schedule, quality standards are maintained and site inspections are carried out and issued are resolved on time.

· Leading and managing of workers and subcontractors on site.

· Prepare progress report and work schedule and attend project related meetings.

· Any other ad-hoc tasks by the PM.

Requirements

· Min Diploma or Degree in Civil / Structural / M&E Engineering or any equivalent qualification.

· At least 5 years of construction experience in Singapore, preferably 3 years of managerial experience

· Good knowledge of construction methods, technologies and able to interpret drawings and contracts

· Good communication and people management skills and able to interact with staff and workers from various disciplines

· Able to work independently and have good time management

· Experience in building construction highly preferred

• Managing and instructing the site workers, setting their schedules, and monitoring their performance.
• Ensuring all health and safety guidelines are followed strictly.
• Conducting regular site inspections and addressing any potential hazards immediately.
• Maintaining accurate records of employee attendance, site activities, and progress reports.
• Collaborating with project managers, engineers, and architects to ensure that all activities align with the project plan.
• Ordering and managing the inventory of construction materials to ensure a steady supply without excessive overstock.
• Problem-solving and troubleshooting any issues that may interrupt the timeline or budget of the project.

An ACMV (Air Conditioning & Mechanical Ventilation) Installation Site Coordinator plays a crucial role in overseeing and coordinating the installation of ACMV. Their duties and responsibilities are focus on ensuring the project is completed efficiently, safely, and within budget. Detailed breakdown of their responsibilities shall be as below and but not limited to:

1. Project Planning & Scheduling

• Work Scheduling: Coordinate and schedule all activities related to the installation of ACMV systems, ensuring that work is carried out according to the project timeline.
• Resource Allocation: Ensure that manpower, materials, and equipment are available as per project needs and schedules.
• Coordination with Contractors: Collaborate with subcontractors, suppliers, and other vendors involved in the installation process to ensure timely delivery and work execution.

2. Site Supervision

• Site Setup: Oversee the setup of the installation site, ensuring that all necessary equipment and materials are in place.
• Installation Supervision: Monitor the installation of ACMV systems such as ducting, piping, chillers, AHUs (Air Handling Units), FCUs (Fan Coil Units), BMS system, ESCS system, Jet Fan system and other components.
• Safety Compliance: Ensure that the installation is carried out according to safety regulations and that all team members are adhering to safety protocols (e.g., wearing PPE, following safety guidelines).
• Quality Control: Supervise the installation process to ensure that the work is completed to the required quality standards and complies with the project specifications and drawings.

3. Technical Support & Problem Solving

• Troubleshooting: Identify and resolve technical /site issues, constraint that arise during installation, working closely with engineers and technicians to provide solutions.
• Technical Assistance: Provide on-site technical support to ensure the correct assembly and installation of ACMV systems as per the design specifications.
• Adjustment & Modification: Recommend and implement necessary adjustments or modifications during the installation process to address unforeseen issues or improve efficiency.

4. Liaison with Stakeholders

• Client Interaction: Act as the main point of contact between the client and the project team, ensuring that the client's requirements and expectations are met.
• Coordination with Engineers: Work closely with Supervisor, Engineers, Designers, BIM team and Project Manager to ensure the installation meets design specifications and standards.
• Reporting: Provide regular progress updates and reports to Project Managers, Site engineers, and other relevant stakeholders.

5. Documentation and Reporting

• Project Documentation: Maintain accurate records of installation activities, including daily site reports, inspection reports, and material usage logs.
• Variation Management: Track and document any changes or variations to the project scope and ensure they are communicated to the relevant stakeholders.
• Site Meetings: Attend regular site meetings to review progress, discuss challenges, and plan the next phase of work.

6. Inspection & Testing

• Inspection of Installation: Ensure all installed systems and equipment are properly inspected for compliance with design and installation standards.
• Pre-commissioning Tests: Coordinate pre-commissioning tests, including leak testing of ductwork and piping, to verify the systems' integrity and performance. ACMV RI and TOP items inspection preparation and check before RI and TOP inspections.
• Final Commissioning: Assist in the commissioning of ACMV systems, ensuring that all testing, balancing, and adjustments are completed before handing over to the client.

7. Health, Safety, and Environmental Compliance

• Safety Training: Conduct safety briefings and ensure all workers are trained in safety practices specific to ACMV installation.
• Environmental Compliance: Ensure that installation practices are environmentally friendly, reducing wastage, managing emissions, and recycling materials where possible.
• Risk Assessment: Conduct risk assessments to identify and mitigate potential hazards on-site.
• Site Attendance: To attend everyday morning exercise and tool box meeting as per main con scheduled timing, conduct site walk to check and monitor site progress and arrange subcon workers and direct workers for necessary work to carry out.
• Permit Application: Apply Permit to Work (PTW) and other necessary permit such as Work at height, hot work, confined space, etc via main con NOVADE application platform.

8. Coordination of Multiple Trades

• Interfacing with Other Trades: Coordinate with other trade contractors (electrical, plumbing, civil) to ensure smooth progress and avoid conflicts between work activities.
• Sequencing Work: Ensure that ACMV installation is sequenced properly in relation to other trades and that all work is integrated effectively within the overall project.

9. Cost Control

• Material Management: Monitor material usage and inventory to avoid wastage and overstocking.

10. Post-Installation Support

• System Handover: Participate in the handover process, ensuring all necessary documentation and manuals are provided to the client.
• Defect Rectification: Oversee the rectification of any defects found after installation, ensuring they are addressed in a timely manner.

11. Training and Mentoring

• Team Training: Ensure the installation team is well-trained in the latest ACMV technologies, tools, and safety procedures.
• Mentorship: Provide guidance to junior staff and technicians on technical aspects and best practices of installation.

In summary, the ACMV Installation Site Coordinator is responsible for overseeing the complete installation process, from planning to execution and final handover, ensuring that everything runs smoothly, safely, and according to specifications. They serve as a central point of coordination between the project management team, contractors, engineers, and clients.

Requirements:

- Diploma or above in mechanical engineering or related qualifications

- Min 2 years on site experience

- Experience in BIM is an added advantage

- Strong independence and good communication in English

- Able to work 5.5 days week

· To lead, supervise, and coordinate site works.

· Work closely with Project Manager to ensure contracted works meet all requirements and targeted dates.

· Resolve worksite issue quickly and effectively in order to keep work progress on track.

· Ensure all works, workers and contractors adhere to all safety regulations.

· Other duties as assigned.

· Requirements:

· Minimum 5 years experience in construction or roofing industry.

· Possess Building Construction Supervisors Safety (BSCC) certificate.

· Certificate in Lifting Supervisor.

· Able to communicate in English（Chinese） and liaise with customers and main contractors.

Responsibilities:

· To act as the primary contact person for liaising and coordinating with internal and external parties ensuring waste collection requirements at customer site are complied.

· Work closely with customer site operations day coordinators to understand their requirements and seek clarifications if needed.

· Responsible for project management of new and existing projects, liaison with customers on their specifications and schedules. To ensure that the company meets all customers’ requirements.

· To ensure site’s risks and issues are being tracked and mitigated/resolved.

· To manage the workers/sub-con workers at project work site and inform Project Manager if there is any issue regarding to the workers or the work.

· Assist the Project Manager to manage customer care program. To monitor customer satisfaction, complaints, changes in customer’s people, equipment, processes, materials used and business strategy.

· To ensure all Company personnel adhere to the safety, Environmental and Health policies and requirements. Review the Company personnel work activity and review their JSRA.

· To train workers on new job/job sites requirements and also the use of any new equipment.

· To fetch workers to and from sites.

· To fetch workers to complete the task in the event of emergency activation. (after office hours)

Requirements:

· Safety Orientations Course (Working in Power Plant and Construction)

· Supervise Work At Height Course (preferred)

· Supervise Metal Scaffold Erection (at least 1 years scaffolding experience)

· Knowledge of erecting and dismantling scaffolding, maintenance

· Knowledge of WSH Scaffolding Regulations and Requirements (preferred)

Remuneration:

· Basic Salary: $2500 - $2800

· Working hours: Monday to Friday (8am – 5pm), Saturday (8am – 12pm)

· Company Transport / Transport Allowance ($120) if candidate possess own transport

Job Responsibilities:

• Monitor and supervise roll-on-site works and any other construction-related activities
• Coordinate sub-contractors and resources, including workers and machinery on site
• To ensure delivered construction materials are of specified requirements
• Prepare daily site reports, take site progress pictures, check and take site measurements
• Minimise material and manpower wastage
• Handle labour and supplier disputes
• Responsible for all issues concerned on-site and ad-hoc duties are requested.

Job Requirements:

• Candidates must have a professional certificate in Civil Engineering
• Strong technical knowledge and capability to solve technical and site issues
• Check daily attendance of workers for late arrival, absence, false claim, etc
• Attend site meetings with site agent & sub-contractors
• Able to communicate with Mandarin speaking sub-contractors
• Strong communication skills
• Willing to work at dusty environment

• Supervise construction progress, manage work schedules, coordinate with engineers and consultants (QPS) on technical matters, and liaise with subcontractors for site activities
• Address technical issues, guide supervisors, ensure schedule adherence, maintain quality standards, and resolve problems through site inspections
• Prepare reports and method statements, manage workers for site safety and cleanliness, and supervise site activities closely

Requirements:

• Degree in Civil Engineering or equivalent
• At least 2 years experience in MRT/LTA underground project with diaphragm wall and bored-piling works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Provide advice and resolve creatively any emerging problems/deficiencies
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Comply with guidelines and regulations including permits, safety etc and deliver technical files other technical documentation as required
• Other ad-hoc duties assigned

We are a team of self-motivated and forward-thinking product and engineering experts, continuously pursuing excellence in our product, technology, and development process that drives efficiency and success across our company. With our mission to enhance organizational capabilities by driving future-forward workplace solutions, we strive to be the go-to team for the best enterprise products.

Job Description

• Software development driven by stakeholder-focused requirements, including effort estimation, solution design, implementation, code review, performance optimization, documentation, monitoring, and bug resolution.
• Communicate with other teams during the analysis and development stages.
• Collaborate with the backend team members on the design and implementation stages.
• Prepare infrastructure and deployment plans to bring features alive.
• Develop and ship cloud-native applications.
• Design and deploy cloud infrastructure.
• Write unit, functional, and end-to-end tests.
• Write understandable, testable, and maintainable code.
• Develop new and maintain the existing features.
• Improve scalability and performance of the existing services.

Job Requirements

• Bachelor's degree or higher in Computer Science or a related field from a reputable university.
• In-depth understanding of computer science fundamentals (data structures and algorithms, operating systems, networks, databases, etc.).
• Relevant backend experience (working experience or internship) using Go or Python.
• Familiar with OOP, Restful API design, and relational database design.
• Familiar with Linux development environments, docker, and Nginx.
• Passionate about coding and programming, innovation, and solving challenging problems.
• Experience in web security is preferred.
• Experience in design and development of large-scale distributed systems is preferred.

Job Purpose

To take charge as process/product owner role for processes transferred from MF or customers. To deliver KPIs right from process setup, qualification, tapeout, prototype to mass production phase.

Job Description

• To meet key process/product qual milestones set e.g. Tapeouts (NTO/RTO), PRS matching, ERA, WAT/yield matching, HTOL/ESD/Latchup etc
• Co-work with transfer team and Fab modules to deliver robust integrated process to enable a successful production volume ramp from development/pilot stage.
• Key Fab interface role working directly with customers to address their needs, product performance in terms WAT/yield, conference calls and customer audits etc
• Own process FMEA, PCP for processes under your ownership.
• Own SPC and CITs with modules/QA on inline and WAT Cp/Cpk/OOC performances to meet Fab and customer’s index.
• Manage daily ops related logistics in terms of inline/WAT disposition with related parties to enable smooth wafer shipment.
• To co-work with product engineer to perform device/process corner splits to check out product yield window.

Job Requirements

• Bachelor’s Degree preferably in Engineering with semiconductor process or device knowledge
• A minimum of 3-5 years of relevant experience in technology development, product transfer or process integration related scope.
• Good presentation and communication skills
• Independent and adaptable to different culture fast
• Hardworking, adaptable and able to work independently and collaboratively with teams
• Ability to thrive and meet timelines in a fast-paced and dynamic result-driven environment

Responsibilities

Supervising the progress of work on site.
Coordination of sub-contractor's work and ensuring that the work on site is on schedule.
Study of Construction drawings details and coordinate with the consultants and subcontractors to resolve any technical / site issues.
To assist project manager in project co-ordination and to resolve technical issue.
Ensuring that works on site are carried out according to specifications / drawings.

Requirements

Familiar with ACMV/HVAC (Chilled Water) systems.
At least 3 years of relevant working experience.
Computer literate

Under administrative supervision of the Technology, this position is responsible for the deployment and maintenance of a cloud-based applications infrastructure.

Responsible for deploying, automating, maintaining, troubleshooting and improving the systems that keep the backend infrastructure running smoothly. The role requires you to have hands-on technical experience and a can-do approach towards environment automation / management and continuous improvement.

Job Duties:

• Deploying, automating, maintaining, and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of productions systems.
• Build, release, and configuration management of production systems.
• Pre-production Acceptance Testing to help assure the quality of our products / services.
• System troubleshooting and problem solving across platform and application domains.
• Suggesting architecture improvements, recommending process improvements.
• Ensuring critical system security using best in class cloud security solutions.
• Evaluate new technology options and vendor products.

Skills and Requirements:

• Bachelor’s degree in computer science or other equivalent technical discipline.
• 1+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security
• AWS Certified Solution Architect (Associate) is preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform
• Experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
• Scripting Skills: Strong scripting and automation skills.
• Operating Systems: Windows and Linux system administration.
• Monitoring Tools: Experience with system monitoring tools.
• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.
• Experience with other Clouds such as Azure or GCP can be considered.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines