We are seeking a dynamic and experienced Project Manager to oversee the successful planning, execution, and delivery of IT infrastructure projects. The Project Manager will be responsible for coordinating internal teams, managing client relationships, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will have strong leadership, organizational, and communication skills, with a proven track record of managing IT projects.

Key Responsibilities:

• Lead the planning and implementation of IT infrastructure projects, including network, systems, storage, and security initiatives.
• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Create detailed project plans, including timelines, resource allocation, risk management, and budgets.
• Manage project teams, assigning tasks, setting priorities, and tracking progress to ensure timely delivery.
• Act as the main point of contact for clients, providing regular updates, managing expectations, and resolving issues promptly.
• Oversee the implementation of systems, networks, and other IT solutions, ensuring that all technical requirements are met.
• Coordinate with vendors, contractors, and external partners to procure resources and services as needed.
• Manage project risks, anticipating potential challenges, and developing mitigation strategies.
• Ensure that all project documentation, including status reports, meeting minutes, and project deliverables, are up-to-date and accurate.
• Monitor and report on project progress to senior management, identifying any risks or issues that could affect project outcomes.
• Facilitate post-project evaluations and ensure proper project closure, including documentation of lessons learned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager in IT infrastructure or similar industries.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Strong knowledge of IT systems, networks, storage, and security solutions.
• Excellent leadership, organizational, and time-management skills.
• Ability to work under pressure and manage multiple projectssimultaneously.
• Proficiency in project management software tools such as Microsoft Project, JIRA, or Trello.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams and managing client relationships.

Preferred Skills:

• Familiarity with cloud platforms such as AWS and Azure.
• Knowledge of Agile and Scrum methodologies.

Experience in managing IT projects within the financial or government sectors

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

The School Administration Office ensures that the campus runs smoothly and that the campus environment is safe and inspiring for students, staff and visitors.

The Admin Manager plays a key role in ensuring the smooth operations of the campus and will assist the campus leaders in general administration of the school. The incumbent is responsible to review, simplify and alleviate the non-professional administrative work processes and workloads in the school. He/She will also coordinate with RCHQ and various departments to ensure efficient use of resources.

Critical Work Functions

1. Complete a range of required administration tasks including reports, correspondence, spread-sheets, taking, distributing and filing meeting minutes and audit activities
2. Support the school’s budgeting process and financial operations in budget exercises, asset and inventory tracking, handling audit queries, etc.
3. Oversee the administration of overall procurement processes in schools to ensure compliance with RC and funding guidelines

Alignment- Ensuring alignment with RC’s values and compliance with policies and standards

1. Assist campus leaders to ensure that programmes comply with all funding requirements
2. Support school leaders in aligning the objectives and work plan to the overall objectives of the school to meet the school’s strategic needs
3. Ensure that staff adheres to organisational policies and procedures and the corporate Code of Conduct

Public relations- Leading in client-centred service

1. Oversee the admin office and reception area, ensuring that queries are attended to promptly and with good service attitude
2. Supporting the campus leaders in developing and maintaining positive relationships with the stakeholders such as parents, vendors, and the public, etc.

Job Requirements

• A tertiary qualification in Administration or other relevant field and/or demonstrated substantial experience (at least 5 years) in school administration
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in team
• A dynamic and motivated individual with a keen interest in continuous improvement and work excellence
• Only Singaporeans and PRs

Location: Chinatown / Potong Pasir
Working Hours: Mon-Fri, 10am – 7pm
Salary Range: $4,000 - $6,000
Benefits: Attractive benefits package

Job Overview:

We are seeking a creative, results-oriented Marketing Manager to lead and execute strategic marketing initiatives aimed at growing our brand, engaging customers, and driving revenue. The ideal candidate will have expertise in digital marketing, content creation, and campaign optimization, and will be responsible for identifying market opportunities, building our online presence, and delivering measurable results through various marketing channels.

Key Responsibilities:

Strategic Marketing Planning & Execution:

• Conceptualize, develop, and implement comprehensive marketing strategies aligned with the company’s goals.
• Collaborate with cross-functional teams to ensure marketing plans support overall business objectives.

Customer Insights & Opportunity Identification:

• Identify customer pain points and market opportunities that the company can address through innovative marketing campaigns and product offerings.
• Regularly analyze customer feedback and market trends to adjust strategies accordingly.

Digital Presence & Online Marketing:

• Engage and grow our digital presence through a variety of online and offline channels, including websites, social media, search engines, email campaigns, and more.
• Utilize SEO, SEM, and paid advertising to boost visibility and drive traffic.

Content Creation & Distribution:

• Create and manage high-quality content for various platforms, including social media accounts, blogs, graphics, and videos, ensuring they align with the brand’s voice and tone.
• Develop marketing assets for distribution through emails, websites, landing pages, and social media channels.

Campaign Monitoring & Optimization:

• Monitor, analyze, and optimize marketing efforts to improve performance metrics, customer engagement, and ROI.
• Use analytics tools to track the success of campaigns and adjust tactics for continuous improvement.

Collaboration with Partners:

• Work with external partners to create joint marketing campaigns aimed at increasing exposure and driving results.
• Ensure alignment of brand messaging and maximize return on investment from joint initiatives.

Market Research & Competitive Analysis:

• Conduct in-depth market research on industry trends, consumer behaviors, and competitors to keep marketing strategies competitive and innovative.
• Provide regular reports on findings and actionable insights to inform future strategies.

Brand Building & Positioning:

• Build brand awareness and develop strategies to position the company as a leader in the market.
• Ensure consistent and effective branding across all channels, maintaining alignment with the company’s values and mission.

Sales & Lead Generation Support:

• Support sales teams by generating qualified leads through targeted marketing campaigns.
• Assist in lead nurturing efforts and convert prospects into loyal customers.

Requirements:

• Education:
  Diploma or Bachelor’s degree in Marketing, Business, or a related field.
• Experience:
  Minimum of 3 years in marketing strategy, management, or a similar role, with a proven track record in digital marketing, including SEO, SEM, PPC, and social media.
• Skills & Competencies:
  Strong understanding of SEO, SEM, and PPC strategies.
  Hands-on experience with social media platforms and content creation tools.
  Experience in managing email campaigns and analyzing ad performance to optimize for ROI.
  Excellent communication skills, both verbal and written.
  Ability to work in a fast-paced environment while managing multiple projects simultaneously.

Why Join Us?

• Competitive salary range and attractive benefits package.
• Opportunity to lead creative and innovative marketing campaigns.
• Work in a dynamic and collaborative environment in a growing company.

Job Description & Requirements

Job Description & Requirements

Established CA firm looking for candidates with audit exposure from SMPs firm is technically competent mature and prepare to become an audit partner.

• Service orientated, calm, conversant in bilingual as Audit Manager is required to liaise with Chinese speaking clients
• Statutory audit of incorporated entities, NPO, AUP, Gebiz
• Able to handle and review Tax Computation
• Good attitude, proven record of leadership and customer service skills
• Local / SPR is preferred

We are excited about this new opportunity for experienced professionals with expertise in Healthcare, Pharmaceutical, Diagnostics (laboratories & hospitals), R&D Customers, Academia, F&B and industrial market verticals industries; specializing in achieving capital equipment (CAPEX)/ Engineering/ integration-related solutions sales.

RESPONSIBILITIES

• Present, promote and sell products/ services to existing and prospective customers in the cleanroom, biotechnology, pharmaceutical production, diagnostics (laboratories & hospitals) R&D, Academia, F&B industries
• Develop and implement strategic sales plans for products and solutions offered and agencies assigned
• Develop strong technical know-how on products and applications to support and effectively engage prospects and clients
• Responsible for Marketing campaigns such as trade-in / service excellence promotions / seminars / workshops
• Managing direct customers sales & distributors
• Generate leads and develop a solid customer relationship with key decision makers, fostering and enhancing good relationship with all of our customers
• Develop a customer or project specific sales strategy and manage deals to conclusion
• Lead solution development efforts that best address end user needs, while coordinating the involvement of all necessary stakeholders
• Engage with potential customers to understand their needs; identifies and suggests equipment, products, services or solutions that will meet those needs.
• Analyse the territory and market’s potential, track sales and status reports

REQUIREMENTS

Incumbent should ideally be from a Product Manager background, experienced in sales related to cleanroom/industrial/pharmaceutical/diagnostics industries. Sales experience is in relations to capital equipment (CAPEX)/ Engineering/integration-related solutions.

• Minimum diploma in Engineering, Biotechnology or related disciplines
• Minimum 3 years of experience with strong sales track records with focus on Healthcare/ Pharmaceutical/ Diagnostics (laboratories & hospitals/ R&D Customers/ Academia / F&B/ industrial market verticals
• Experienced in tender and request for quotation (RFQ) preparation and costing
• Present status of sales efforts at periodic Sales meetings
• Excellent presentation skills
• Good analytical and problem-solving skills
• Target driven and able to work independently

美容院经理

月薪：底薪 $5,000 + 高额提成

我们是一家高端美容院，致力于为客户提供专业、优质的美容服务。诚聘 美容院经理 一名，期待您的加入，与我们共同成长！

岗位职责：

1. 全面负责美容院的日常运营和管理，提升店面业绩。

2. 制定并实施销售计划，带领团队达成业绩目标。

3. 培训及激励员工，打造优秀的服务团队。

4. 维护客户关系，提升客户满意度与忠诚度。

任职要求：

1。有 2年以上美容行业管理经验，熟悉美容产品和服务流程。

2。优秀的销售能力及团队管理经验，具备强烈的责任感与执行力。

3。善于沟通和协调，能够处理突发问题。

我们提供：

• 底薪 $5,000 + 提成，收入上不封顶！

• 完善的职业发展规划及培训机会。

• 舒适的工作环境和融洽的团队氛围。

• 享受员工福利。

工作地点：

靠地铁站

加入我们，让您的职业生涯焕发新光彩！

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Responsibilities

• Proceeding Action plan with doing PDCA and report the progress to MD regularly
• Planning skill up for engineers and service agents
• Review and update skill map of engineers and service agents
• Sharing technical information with engineers and agents
• Teaching / Coaching to Assistant manager and Supervisor
• Interview with subordinate regularly
• 24/7 customer support (office phone duty)

Requirements

• Degree in Marine Engineering/Electrical & Electronic Engineering
• Committed to continuous education through workshops, seminars, and conferences
• Excellent mentoring, coaching and people management skills
• Experienced same kinds of job or other department manager

Role:

• Provide Pre-Sales Technical Solutions / Consultancy and Delivery on managed services (including WAN, SDWAN, routers, switches, Wifi, Security and Cloud) for Managed Services customers and ensure high levels of customer satisfaction.
• Work with Partners (Principals, System Integrators and Distributors) to deliver end-to-end solutions for corporate customers and negotiate project specific discounts.
• Develop the technical design and architecture to achieve resilient and cost-effective ICT solutions (incl. IoT, 5G and Cyber).
• Communicate strengths of the proposals to customers.
• Generate Bill of Material for the solution.
• Work with stakeholders (e.g. presales managers and operations) and partners to ensure that all aspects of the solution are supportable and relevant costings are included in proposals to customers and that costs are optimized to maximize competitiveness.
• Ensure an optimized architecture footprint for future expansion, from an IT and operational perspective, and integrated with communication network.
• To ensure high quality ICT documentation (e.g. Statement of Works, customization records, etc.) are created for all proposals.
• To prepare win / loss analysis for proposals / bids / tenders submitted to facilitate continuous improvement of networks designed.
• Deploy, manage and support networking services in LAN, WAN and Internet network infrastructure.
• Provide highly skilled technical assistance in completing network deployment and migrations.
• Create supporting documentation for the Network Infrastructure.
• Support and install Cisco equipment remotely with the assistance of onsite engineers.

Requirement:

• Preferably a degree in Telecommunications/ Electrical/ Electronics/Computer Science or equivalent qualifications with at least 5 years of working experience on security and managed services.
• At least 5 years of working experience with Telcom / WAN services including SDWAN, Cloud Connects, MPLS, Private Lines and Internet.
• Strong routing and switching knowledge.
• Relevant and expert level industry certification and extensive experience in an ICT Pre-Sales Solutions Architect role supporting Telco services including MPLS, Internet, Hybrid, Metro, SDWAN, IOT, WAN acceleration, Security and related services.
• Preferable to have CISSP and Cisco CCNP certifications.
• Experience with Cisco/ Juniper/Palo Alto / FireEye security products, Cisco / Ruckus Wireless and Riverbed Steelhead.
• Experienced in multi-level selling and comfortable in influencing CxOs, Contact Center Managers, Telecom Managers, IT Managers, etc
• Highly motivated and willing to learn new technologies and should be able to work under pressure.
• Good interpersonal, presentation, writing and communication skill.
• Flexible to work in different time zone.

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are seeking a Regional Sales Manager who will oversee and elevate the overall sales and marketing strategy for Heveya® across our key markets, with a primary focus on Singapore.

This role is integral to shaping the direction of Heveya®’s sales and marketing efforts, ensuring alignment across teams, and inspiring growth across the region.

How You Will Contribute:

Sales Leadership

• Lead, inspire, and motivate the sales team to meet and exceed ambitious sales targets consistently.
• Develop and implement innovative sales strategies that enhance conversion rates and drive in-store and online revenue growth.
• Act as a hands-on motivator, fostering a positive and high-performing sales culture through guidance, training, and recognition.

Marketing Alignment & Direction

• Collaborate with the global marketing team in Bali to ensure cohesive strategies across all regions.
• Guide and oversee Singapore’s marketing efforts, aligning them with the overall vision and plans for 2025.
• Identify opportunities to bridge communication between marketing and sales teams for seamless execution of campaigns and promotions.

Operational Oversight

• Ensure a superior customer experience by upholding high service standards and creating an inviting retail environment through effective visual merchandising.
• Oversee staff training programs, coaching individual team members to enhance their skills in product knowledge, sales, and customer service.
• Conduct regular performance reviews and strategy meetings to identify areas for growth and improvement.

Looking for Inbound Operations Manager incharge of making quotations, overseeing product development and purchasing of attraction tickets, hotels and restaurants. Candidate need to have experience in managinga team of 5 or more people, preferbly with more than 5 years experince in Inbound operations fo the Vietnamese market. Will report to Inbound director. Ability to communicate in Vietnamese would be an advantage though not essential.

Responsibilities:

• Manage and oversee daily operations of Margaret Drive Outlet.

• Ensure sufficient stocks for daily operations both service & kitchen.

• Maintain update records of daily, weekly and monthly revenues and expenses

• Develop optimum operational plans for outlet.

• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service.

• Ensure that all staff provide and delivery service with standard. Handle any dispute with any customer or staff issues which arise during operation hours.

• Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety and hygiene practices.

• Handle and oversee staff record, monthly sales submit reports, handling all supplies invoices & Tally staffs over time and payroll.

This is 1 small outlet,

- Manages and oversee daily operation of 1 outlet

- Small team of staffing

Additional information:
- Fixed salary / commission

Requirements:

• Minimum 3 years of business similar managerial experience, ideally in Café, Bar, Bistro casual environment

• Experience of managing department budgets, stocks and cost control

• Computer literate and with decision making skills

• Leadership quality to motivating staff relations and good customer service skill.

• Able to facilitate and orchestrate resources cross functionally to support business development activities

• Able to work under pressure and with tight deadlines

Purpose of Job

The Assistant Manager, Community Services & Programmes is responsible in the implementation and execution of the organisation’s volunteering and outreach programmes:He/She coordinates recruitment activities for volunteers and matches them to the appropriate programmes based on

requirements.

• He/She oversees the operational matching of volunteers to fulfil the programme execution, reviews information materials that are for distribution to clients and volunteers to ensure its smooth execution.

• He/She guides volunteers in executing programme activities.

• He/She evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

• He/She projects the organisation’s requirements for volunteers, evaluates the effectiveness of volunteer partnerships and develops risk mitigation measures for volunteer programmes.

• He/She evaluates volunteer management policies and processes and leads their implementation.

• He/She works in partnership with the Fundraising Team to ensure fulfilment of CSR opportunities for Sponsors / Donors, this would include organising community engagement events for CSR Sponsors/ Donors.

• He/She also collaborates with other organisations to develop programmes and develops community outreach plans to target client groups, external agencies, organisations and the community.

Resposibilties

• Volunteer management

o Develop the recruitment strategy for volunteers and the reactivation strategy for passive volunteers.

o Evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

o Develop impact measures for volunteers.

o Collaborates with social service organizations, community stakeholders, corporate partners and agencies for volunteer partnerships and maintains networks with local community service and grassroots organization.

o Conducts needs analysis for volunteer programmes, implements risk mitigation measures as well as volunteer policies and processes.

o Develop volunteer management strategies and establish a structured framework from resourcing, recruitment engagement, development to retention.

o Identify new volunteers and develop engagement strategies to build a strong pool of volunteers.

o Support and collaborate with programmes and fundraising events to address respective needs for volunteers’ resources.

o Plan and coordinate the recruitment of volunteers for the various programmes and events.

• Volunteer data management

o Ensures the accuracy and updating of the volunteer database.

o Ensures the volunteers are updated on the programmes and fundraising events.

o Provide the analysis reports on the trends and evaluate, identify gaps or issues, application and formulate recommendations so that to translate into practices.

o Support the innovation of work processes, including digitalization of data collection.

• Identify opportunities for collaborations

o Identifies opportunities for collaborations with social service organisations, community stakeholders, corporate partners and agencies so that to grow the volunteers.

o Drives engagement with key stakeholders through various platforms, working in conjunction with corporate communications and fundraising.

o Working with Fundraising ensures fulfilment of CSR opportunities for Sponsors / Donors.

• Programmes Knowledge

o Build an understanding of the programmes under Community Services and work with Programmes Team to develop opportunities for volunteering.

o Maintain good relationships with community partners, sponsors, programmes.

• Assist the Senior Manager/ Manager for yearly budget and in overseeing the management of expenses for the department.

• Lead secretariat support for Committees.

• To work collaboratively with YWCA colleagues to support all YWCA community or fundraising events, including being involved in planning event and staffing event (which may include weekend and evening hours).

• Any other duties assigned by the Management.

Requirements

• least 5 years of working experience in Social Service or related work.

• Good leadership and people skills.

• Strong team player with passion to serve the community,

• Proficient in Microsoft Office application in Word, At Excel and

Powerpoint.

Competencies

• Excellent written and verbal communication skills.

• An adaptable, resourceful and proactive professional who possesses good team management skills.

• Team player with strong interpersonal skill.

• Effectively manage daily operation of the clinic
• Plan, coordinate, oversee the process of providing TCM services
• Promote the clinic’s services and products
• Friendly and approachable, with good interpersonal skills
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• Handle customer queries and concerns efficiently and politely
• Handling paperwork and admin duties
• Clinic maintenance
• Perform any other ad-hoc duties and responsibilities as assigned
• Fluent in Mandarin Chinese is required
• Able to work on weekends and public holidays
• Able to work and stand for long hour

Job Description & Requirements

E-commerce managers are responsible for the online sales and overall management of an e-commerce business. They oversee the company's online presence, including the website, product selection, and customer experience. They also develop and implement online marketing plans to increase sales and brand visibility

• Website managementEnsure the website is customer-friendly, competitive, and achieves sales goals. They may also oversee digital marketers, web developers, and software developers who contribute to the website's design, structure, and traffic.
• MarketingDevelop and implement online marketing plans to increase sales and brand visibility. This includes analyzing data to optimize sales, developing marketing campaigns, and generating data-driven commercial insights.
• Customer experienceAnalyze customer data and website analytics to identify trends and opportunities to improve the customer experience. They may also ensure good customer service by addressing customer issues and comments in a timely manner.
• Financial managementHelp manage and control expenditures, such as supplies, postage, and utilities. They may also develop financial strategies and plans to maximize the budget, and track expenditures and create reports.
• Order fulfillmentWork closely with demand planning and warehousing teams to ensure smooth order fulfillment. This includes retrieving and filling customer orders accurately and on time, and processing orders through the point of sale (POS) system.
• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
• Reviewing the security of checkout pages and payment procedures.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Reviewing copy and legal disclaimers to verify their accuracy.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Examining sales-related metrics to inform restocks.
• Reporting on the utility of existing and novel strategies.

E-Commerce Manager Requirements:

• Completion of a pertinent sales qualification is preferred.
• Extensive experience as an e-commerce manager.
• Demonstrable track record of devising sales-enhancing strategies.
• Sound knowledge of prevailing procedures and techniques in e-commerce.
• Unmatched supervision, research, and troubleshooting skills.
• Exceptional consulting and quality assurance abilities.
• Ability to tackle the demands of ever-evolving technological implements with ease.
• All Races welcome

• Imparting specially designed abacus-mental programme provided by CMA to children
• Coach the children in a fun, stimulating and engaging manner
• Responsible for all aspects of classroom management
• Engage parents on child’s progress
• Train new teachers
• Prepare development portfolio for teachers
• Schedule classes and allocate resources
• Planning, organising events for the students and staff
• Manage External projects, ie. roadshows, childcare, kindergartens..etc
• Manage Centre operations

Responsibilities:

· Lead, manage and mentor the strategic communications team in shaping and maintaining the image and reputation of the organisation.

· Lead the development and execution of effective communication strategies that enhance the organisation's visibility, public image and outreach.

• Oversee the production of content for newsletters, social media platforms, and press releases.

· Provide crisis communication support and act as a media liaison when necessary.

· Collaborate with senior leadership to align communication strategies with the organisation's broader objectives.

• Oversee corporate photography for events and ensure visual documentation aligns with the organisation’s standards.

· Stay updated on industry trends and best practices to ensure the strategic communications division remains innovative.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Bachelor’s degree in Communications, Marketing, Public Relations, or related fields.

· Experience: Min 3 years of relevant experience in a leadership role within corporate communications, public relations, or a similar field

Knowledge and Skills:

· Proven experience in corporate communications, media relations, and content management.

• Proven track record of managing and developing teams to achieve high performance.

· Excellent content writing and communication skills.

• Proficiency in social media management, corporate content administration, and newsletter production.

· Proficiency in crisis communication strategies and public relations best practices.

· Ability to think strategically while focusing on day-to-day operations and results.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in digital tools and platforms for communication (e.g., CMS, Adobe suite, social media tools).

· Adapt to working in a fast-paced environment and changing communication needs.

Location: Singapore/Chinatown/Outram Park

Exciting Opportunity: Join Our Dynamic Team as a Human Resources & Content Specialist!

Location: Potong Pasir / Chinatown | Work Hours: Monday – Friday, 10 AM – 7 PM | Salary: $4000 - $6000 + Attractive Benefits

We’re looking for an enthusiastic and creative individual to be an integral part of our vibrant team! If you have a passion for both Human Resources and Social Media, this is the perfect opportunity for you to grow and make a real impact in a thriving organization.

What You’ll Be Doing:

• Full-Cycle Recruitment: You’ll take charge of the entire recruitment process – from writing engaging job ads to conducting interviews and making selections that help build our dream team.
• Seamless Onboarding: Lead the way by ensuring new employees feel welcomed and equipped for success with smooth onboarding and integration processes.
• Supportive Employee Development: Assist with performance appraisals and offer guidance on benefits – helping employees grow and succeed at every stage of their journey with us.
• Training & Growth: Play a pivotal role in shaping the future of our team by managing training and development programs.
• Addressing Employee Concerns: Be a trusted point of contact for employees, handling complaints and grievances with professionalism and care.
• HR Administration: Assist with payroll, benefits administration, and keeping employee records organized and up to date.
• Creative Content Creation: Bring your creative flair to the table by producing compelling content for social media platforms (Facebook, Instagram, TikTok, LinkedIn, and more!). Work with the marketing team to plan and execute exciting content strategies, product launches, and promotional events.

Why Join Us?

• Inspiring Work Culture: We believe in a culture of openness, collaboration, and innovation where your voice matters and your ideas are valued.
• Learning & Growth: Whether it’s through professional development programs or exciting challenges, there’s always room to learn and grow with us.
• Attractive Benefits: Competitive salary package, comprehensive benefits, and a supportive work environment that promotes work-life balance.

What We’re Looking For:

• Education: Diploma in Human Resources, Business Administration, or a related field.
• Experience: Proven work experience in recruitment and HR roles. Experience in live stream content creation is a plus.
• Skills: Knowledge of office management systems and HR procedures, strong communication skills, and proficiency in social media platforms.

If you're passionate about both people and content, this role offers the perfect blend! You’ll not only contribute to a positive and dynamic work environment but also get the opportunity to explore your creativity by managing exciting social media content. It’s a role that’s both rewarding and fun, offering variety and endless opportunities to grow.

As the Manager in the Office of Compliance, you will play a crucial role in safeguarding SingHealth's integrity and reputation by ensuring adherence to regulatory requirements and ethical standards. Working with the Head of department, you contribute to maintaining public trust in our healthcare system and fostering a forward-thinking compliance mindset.

Your job responsibilities include:

• Overseeing the operations of the SingHealth Cluster Office of Compliance, ensuring it provides expertise, monitoring, and offers critical oversight on compliance matters
• Developing and implementing Cluster Compliance programmes, projects and initiatives
• Driving strategic alignment through collaborations with Cluster and Institutional stakeholders and providing advisory services on compliance
• Collaborating with stakeholders to achieve risk management objectives
• Supporting SingHealth internal special reviews and committees to ensure thorough investigation, performing root cause analysis and improving governance of processes
• Using data analytics to perform continuous monitoring projects and compliance reviews for the Cluster
• Ensuring regular updates on cluster compliance to Senior Management and the Board

Requirements:

• Degree in any discipline with at least 8 - 10 years of working experience
• Professional qualification such as CIA/ CISA/ CA/ CRMA/ CFE is preferred
• Experience, knowledge and skills in the areas of audit, risk and compliance is preferred. Prior healthcare industry experience will be advantageous
• Experience in performing special reviews and forensic investigations is preferred
• Practical experience and working knowledge of risk assessment, internal controls, and adoption of data analytics is preferred
• Good leadership, interpersonal and communication skills, with the ability to influence, persuade and work with staff of all levels
• Team player with strong analytical and conceptual thinking ability

Responsibilities:

· Participate in external engagement efforts with industry stakeholders, unions, and government bodies to promote bipartite and tripartite relationships.

· Address labor disputes and participate in mediation processes.

· Stay updated on trends in maritime industry, industrial relations and employment laws.

· Collaborate with internal departments to align industrial relations strategies with the organisation’s broader objectives.

· Prepare reports, presentations, and communication materials related to external relations.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Minimum Diploma in any field

Knowledge and Skills:

· Strong understanding of Singapore’s employment laws and labor relations frameworks.

· Excellent interpersonal, negotiation, and conflict-resolution skills.

· Strong problem-solving skills, including the ability to collect and analyze relevant data.

· Strong communication and interpersonal skills.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in MS Office and CRM systems.

· Adapt to working in a fast-paced environment.

Location: Singapore/ Chinatown/Outram Park

Job Description:

We are seeking a highly motivated and proven Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in managing customer relationships, acting as an IT advisor, and driving business growth through the development of opportunities within your assigned accounts. Your primary responsibilities will include independently handling customers, collaborating with them to create IT roadmaps, and building a strong sales pipeline to meet and exceed sales quotas.

Responsibilities:

· Independently manage and nurture customer accounts, building strong relationships based on trust and providing exceptional service.

· Act as a trusted IT advisor to customers, understanding their business needs and aligning them with appropriate IT solutions.

· Collaborate with customers to develop IT roadmaps, outlining their technology requirements and strategies for future growth.

· Proactively identify and develop sales opportunities within your assigned accounts, leveraging your strong understanding of the customers' businesses.

· Build and maintain a robust sales pipeline, consistently meeting or exceeding sales targets and quotas.

· Stay up to date with the latest technology trends and developments, continuously expanding your knowledge and effectively applying it to customer engagements.

· Deliver high-quality work and solutions to customers, ensuring reliability and customer satisfaction.

Requirements:

· Proven track record as an Account Manager within an IT System Integrator company.

· Ability to independently handle customers and build strong, long-lasting relationships.

· Strong experience in acting as an IT advisor, understanding customers' businesses, and developing IT roadmaps.

· Demonstrated ability to identify and develop sales opportunities, resulting in the achievement of sales quotas.

· Hunger and drive to exceed sales targets, with a strong focus on results and achievement.

· Passion for technology and staying abreast of the latest industry trends and advancements.

· Commitment to continuous learning, with a proactive approach to acquiring new skills and knowledge.

· Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.

· Strong problem-solving and analytical skills, with the ability to propose and implement effective solutions.

· Reliable and committed to delivering high-quality work that meets or exceeds customer expectations.

Job Description & Requirements

• Handling full spectrum of corporate secretarial duties for our clients which includes but not limited to company incorporations, striking off of companies, preparations of directors' and shareholders resolutions
• Ensuring compliance in accordance with relevant statutory requirements, maintenance of statutory registers and submission of statutory returns
• Other ad-hoc duties as and when required.

Requirements

• Qualified Chartered Secretary, Degree Holder or above
• At least 3 - 5 years working experience in corporate secretarial work
• Conversant with the Companies Act & familiar with the regulatory and reporting requirements
• Good knowledge of process and electronic filing requirements of ACRA
• Proficiency working attitude, pro-active, good team player and able to work independently with minimal supervision
• Preparation of XBRL
• Able to work under pressure and meet deadline
• Local or SPR preferred.