1. Role Description

An operations manager is a key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.

2. Specific Responsibilities

· Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization

· Develop, implement, and maintain quality assurance protocols

· Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity

· Actively pursue strategic and operational objectives

· Ensure operational activities remain on time and within a defined budget

· Track staffing requirements, hiring new employees as needed

· Oversee accounts payable and accounts receivable departments

3. Competencies

· Assessing and analyzing operational budgets to find ways to minimize expenses and optimize profits

· Assist in managing the online presence of the business, updating events, promotion in the social media

· Develop, implement, and review operational policies and procedures

Job Description

Manage the project sites and operation.

Manage and control of work progress, schedule, safety and qualities.

Ensure that all workplace safety rules and regulations are being observed to the construction of the project.

Requirements

Degree in Civil Engineering or its equivalent

Min 8-10 years of relevant local experience in Total Project Management of Mid-large

scale building construction projects.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Service Manager Requirements:

• A bachelor's degree in business, administration, or related field.
• Previous sales and management experience may be advantageous.
• Strong industry knowledge.
• Excellent leadership, communication, sales, and customer service skills.
• Computer literacy and good organizational skills.
• Strong creative thinking and problem-solving skills.
• The ability to work under pressure and handle stress.

Finance Managers Responsibilities:

• Plan, organize, and execute financial tasks and projects of the organization.
• Make estimates of funds required for the short and long-term financial objectives of the organization.
• Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.
• Develop and implement plans for budgeting, forecasting, and reporting.
• Achieve a proper mix of equity and debt to minimize cost and maximize operational profit.
• Strategize on fund procurement through banks and other financial institutions.
• Prudently make investments on assets that maximize returns.
• Provide financial insight and analysis to drive the business performance of the organization.
• Manage and monitor metrics, KPI tracking, and reports.
• Evaluate the financial performance of the organization and measure returns on investments.
• Understand and calculate the risks involved in the financial activities of the organization.

Finance Manager Requirements:

• Degree in finance/accounting or related (essential).
• International Accounting Standards Board (IASB) accreditation (essential).
• Certified Public Accountant (CPA) license (essential)
• 5 years of work experience as a Finance Manager (essential).
• Thorough understanding of Generally Accepted Accounting Principles (GAAP).
• Analytical thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with superb organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to work independently and as part of a team.
• Excellent report-writing and communication skills.
• Solid proficiency in Microsoft Office, SAP, and other financial planning software.

Objectives of this role

Develop strategic plan for optimized productivity
Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
Adhere to company standards for excellence and quality
Seek out opportunities for expansion and growth by developing new business relationships
Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities
Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
Maintain project timelines to ensure tasks are accomplished effectively
Develop, implement, and maintain budgetary and resource allocation plans
Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications
Proven success in a managerial role
Strong decision-making ability
Excellent communication, collaboration, and delegation skills
Proven ability to develop and achieve financial plans
Ability to motivate and lead employees, and hold them accountable
Strong working knowledge of operational procedures

Preferred skills and qualifications
Bachelor’s degree (or equivalent) in business management or related field
Experience in conducting performance evaluations
Working knowledge of human-resources processes

The HR & Admin Manager is responsible for the overall leadership and management of the Group’s human resource function and general affairs.

Job Description

Recruitment

• Plan, supervise, and execute recruitment plans to organize the project’s manpower requirements. (Staff and Workers)
• Propose appropriate changes to compensation and benefit structure where necessary.
• Supervise the onboarding process, and ensure that new hires are led through a smooth process and positive experience till their first day of work.
• Lead the Annual Appraisal, Annual Bonus, and Annual Increment exercise.

Payroll & Leave

• Supervise timesheet and payroll administration. Ensure that the payment of salary, bonuses, incentives, increments, and CPF contribution are accurate, timely, and compliant with prevailing legislation.
• Supervise the administration of government claims and levy waivers. Ensure that submissions are accurate and timely.
• Supervise the administration of payslips. Ensure that they are sent timely, and are compliant to legislation.

Employee Relations & Management

• Serve as an advisor to department managers on HR matters.
• Assist department managers with resolving issues related to employee work performance, and disciplinary matters.
• Respond to grievances raised by employees, by investigating and analysing the matter, and seeking solutions that are acceptable for all stakeholders.
• Deliver excellent service to employees by ensuring that all queries raised are promptly and satisfactorily addressed.

Requirement

- Minimum 15 Years working experience with similar Industry

- Candidate is holding bachelor Degree or above.

Location

- Pasir Ris Near MRT.

Our sales manager's role is to lead and oversee company's sales operations, including the sales team and day-to-day sales activities.

Responsibilities include:

• Developing sales strategy: Creating monthly sales plan and executing the sales strategy
• Setting sales goals: Setting sales targets and managing sales performance analytics and monthly KPI
• Hiring and training: Recruiting, hiring, and training new sales staff
• Motivating: Motivating the sales team and addressing challenges they may be facing
• Managing: Managing sales pipeline, sales budget, and overseeing individual and team performance
• Reporting: Reporting on sales activity
• Training: Developing training programs for sales representatives
• Coordinating: Coordinating operations across the sales department

Requirement

• Sales experience: Preferably sales experience
• Analytical skills: The ability to interpret sales metrics and use them to make informed decisions
• Leadership skills: The ability to inspire and guide a sales team to achieve targets
• Communication skills: Strong oral and written communication skills
• CRM understanding: A deep understanding of CRM systems and best practices

The Category Manager role has a global scope where the successful candidate will lead one or more procurement categories for Sea Sourcing’s growing fleet of vessels. He/She will independently conduct Strategic Sourcing and Contracting activities, manage key vendors in support of the long-term category strategies, apply procurement policy in cooperation with stakeholders, monitor contract compliance and utilization, and perform regular reporting to senior leaders throughout the organization.

Job Responsibilities

• Strategic Perspective: Owns one or more procurement categories; develops and executes long-term category strategies in support of the department and company strategies. Accounts for market situation, market development and internal customer requirements. Prioritizes projects and operational support objectively based on understanding of relative urgency and impact.
• Supplier Management: Monitors contract performance while developing and driving structured supplier relationships. Develops reporting methods and tools to track and benchmark purchase, savings and identify additional areas of opportunity. Establishes and manages favourable vendor relationships to ensure competitive pricing and effective service levels; addresses performance issues related to the vendors and act as the main point of contact for general / performance-related communications with the vendors.
• Sourcing: Independently leads complex sourcing or cost optimization projects through the strategic sourcing and project management processes. This includes demand mapping, creation of complex sourcing events, creation of advanced total cost analyses, negotiations and contracting. He/She interprets data, collaborates with internal stakeholders, leads negotiations with vendors, makes fact-based recommendations, and ensures thorough implementation of new contracts for use by Purchasers of the Sea Sourcing partners.
• Maintenance & Development of Systems: Adheres to required workflows, maintains internal tools for contract and vendor management, purchasing support etc. Develops and/or improves reporting tools and dashboards related to spend management, vendor performance, contract compliance or other matters, in the pursuit of greater efficiency and scalability.
• Supply Management: Collaborates with Supply Chain and Operations to establish cohesive supply planning and distribution strategies globally. Proactively identifies areas of supply risk (demand, supply, environmental and business continuity) and work with stakeholders to develop and implement risk management strategies.
• Teamwork: Performs well in a complex organization where agility is required to serve all stakeholders in line with their requirements and expectations. Ensures procurement of goods and services match the quality required by the respective Sea Sourcing partners’ operations and technical functions. Stays generally aware of major development in other categories and involves himself/herself in the work of colleagues by offering support, guidance, and constructive feedback when relevant. Pro-actively shares best practice.
• Internal Compliance: Is familiar with the Health, Safety, Environmental Protection and Quality Policies and understands the responsibilities and requirements included in Sea Sourcing partners’ policies including their ESG programs. They understand their duty to report any environmental noncompliance via the Sea Sourcing partners open reporting system as per relevant guidelines.

Job Requirements

• Minimum five years’ experience in a Procurement function, with preference for Category Management and/or Strategic Sourcing roles.
• Experience in the maritime industry is a plus, with preference for experience with a vessel-owner or vessel-operator.
• Diploma / Degree in Business, Economics, Finance, Logistics, or related field.
• Strong relationship building and business acumen. Must be able to establish credibility with business stakeholders and influence where needed.
• Maturity to take ownership of assigned categories and projects, and the energy and confidence to drive an agenda of continuous development.
• Ability to understand market dynamics within the procurement category and create own network for success; demonstrate entrepreneurial spirit.
• Ability to deal effectively with ambiguity and resolve multi-party conflicts.
• Fluent English with excellent verbal and written communication skills, including proficient presentation skills.
• Self starter who can work under pressure in a fast-paced environment.
• Proven analytical and problem-solving skills are required as well as excellent attention to accuracy and detail.
• International travel may be required on short notice.
• Must have mobility to attend vessels, suppliers, Sea Sourcing partners’ office locations and service providers.
• Availability via a mobile device outside of office hours.

Job description includes:

• Promoting products and services: Developing advertising campaigns, and creating strategies to acquire and retain customers
• Maintaining relationships: Keeping existing customers engaged and maintaining a strong brand image
• Market research: Gathering, analyzing, and interpreting information about the market and competitors
• Identifying potential markets: Estimating demand and identifying new markets for products and services
• Developing strategies: Creating pricing strategies and other ways to maximize profits
• Communicating: Communicating across various media channels to reach target audiences

Strong leadership, communication, and analytical skills.

Key Responsibilities:

• Team Management:Lead and mentor the Field Application Engineering team to achieve technical excellence.
  Allocate resources effectively to meet customer and project needs.
  Monitor and evaluate team performance, providing feedback and support for professional growth.
  
• Customer Support:Serve as the primary technical point of contact for key customers.
  Understand customer requirements and provide tailored technical solutions.
  Ensure timely resolution of technical issues and manage escalations.
  
• Technical Expertise:Stay updated on industry trends, technologies, and competitor products.
  Provide guidance on product integration, testing, and optimization.
  Conduct technical training for internal teams and external stakeholders.
  
• Collaboration:Work closely with sales, product, and engineering teams to align on customer needs and product development.
  Contribute to product roadmap discussions based on market feedback and technical insights.
  
• Documentation and Reporting:Maintain thorough records of customer interactions and technical solutions.
  Prepare regular reports on team activities, customer feedback, and project outcomes.
  

Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
• Minimum of 2 years of experience in field application engineering or technical support, with at least 1 years in a managerial role.
• Having knowledge of LoRa is an advantage.
• Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
• Excellent problem-solving, project management, and leadership skills.
• Outstanding communication and interpersonal abilities.

Preferred Skills:

• Experience working in IoT, automotive, etc.
• Familiarity with C. C++, Pyton and Java languages
• Ability to work in a fast-paced and dynamic environment.

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Responsibilities

1. Establish, maintain, and enhance customer relationships.

2. Improve and update both organizational and individual information for assigned clients

3. Organize, plan, implement, and evaluate various customer relationship activities.

4. Complete the tasks and activities required in the LTC (Lead-to-Cash) process.

5. Ensure the completeness of the information required in the LTC process.

6. Manage competitive intelligence, implement strategies, and evaluate outcomes.

Requirements

1. Degree in Telecommunications, Electronics, Computer Science, or related field.

2. Strong communication skills; a high level of responsibility and stress resilience.

3. Teamwork spirit with the ability to learn quickly and maintain an open mindset, along with strong organizational and planning skills.

4.Based in Singapore, occasionally regional travelling

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

- Establish, maintain and develop the alcohol sales business for Singapore

- Developing a viable regional logistics chain for import and export of alcohol products around the region

- Work together with procurement to establish suitable portfolio of alcohol products

- Setup events related to alcohol products to promote the business

- Liaise with local restaurants and businesses to promote the company's alcohol products

- WFH / Work From Home working arrangement

- Also includes commission package

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

- Maintaining of Front of House cleanliness

- Preparation of drinks

- Managing inventories

- Ensuring adequate stock level for drinks and desserts

- Customer service management

- Managing service staff including recruitment and training

- Creating and maintaining SOPs for Front of House processes

- Responsibilities to ensure hit the monthly sales target for the retail shop

- Responsible to order the stock for the retail shop.

- Responsible for monthly HR matter including applying the work pass for worker, calculate their payroll.

- Able to handling the customer with good services

- Able to do the hair cut, colouring, washing, blowing and etc.

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Job Description

We are seeking an experienced Product Manager to join our team, working closely with the Senior Product Manager on strategic planning, roadmap development, and execution. This role will support product initiatives, ensure alignment with company goals, and contribute to continuous product improvement. The ideal candidate is a strategic thinker with strong communication skills and the ability to collaborate cross-functionally to deliver exceptional products that drive business growth.

Responsibilities

• Product Planning and Roadmap Execution: Collaborate with the Senior Product Manager to refine and execute the product roadmap, ensuring initiatives align with market needs and business objectives.
• Feature Definition and Prioritization: Assist in defining, prioritizing, and detailing product features and requirements, balancing user needs, technical feasibility, and business impact.
• User Research and Feedback Analysis: Work with the Senior Product Manager to gather and analyze user feedback and market research, ensuring insights inform product decisions and enhancements.
• User Experience: Act as the voice of the customer. Gather and analyze user feedback, conduct customer research, and work with design to deliver exceptional user experiences. Continuously improve product features and performance.
• Cross-functional collaboration: Coordinate with engineering, design, marketing, and other teams to ensure smooth execution of product initiatives and timely delivery of features.

Qualifications

• Minimum of 2-3 years of experience in product management or a related role, preferably as part of a collaborative product team.
• Minimum 1-2 years of experience working in an Agile environment with cross-functional teams, including engineering, design, and marketing. with a strong understanding of Agile methodologies.
• Proven experience in building product roadmaps, managing stakeholder expectations, and delivering products that meet market needs.
• Strong analytical skills with experience in leveraging data and customer insights to drive product decisions.
• Familiarity with product management tools (e.g., JIRA, Confluence) and design collaboration tools (e.g., Figma).

Personal Competencies

• Innovative, motivated, quick learner, and able to work with minimum supervision.
• Thrives in a dynamic and fast-paced environment, quickly adjusting to shifting priorities and requirements.
• Strong customer empathy and the ability to translate user needs into impactful product features.
• Demonstrates a collaborative mindset, with the ability to work effectively under the guidance of the Senior Product Manager and within cross-functional teams.
• Attention to detail, curiosity, and passion for technology.
• Excellent communication and collaboration skills to work effectively with senior product leadership and cross-functional teams.

Benefits

• Competitive base salary and a generous stock option package
• Unique opportunity to work with a talented global team on cutting-edge technologies
• Informal and exciting work environment with flexible hours

Due to the nature of the role, the position is considered for candidates who are based in Singapore

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

LEAD AND INSPIRE A TEAM TO DELIVER OUTSTANDING CUSTOMER SERVICE.

OVERSEE DAILY RESTAURANT OPERATIONS, ENSURING EFFCIENCY AND QUALITY.

MAINTAIN HIGH STANDARDS OF CLEANLINESS, SAFETY AND FOOD QUALITY.

DEVELOP STRATEGIES TO GROW CUSTOMER SATISFACTION AND REVENUE.

STRONG LEADERSHIP AND PROBLEM SOLVING SKILLS.

EXCELLENT COMMUNICATION AND ORGANIZATIONAL ABLILITES.

WE ARE LOCATED AT 511 UPPER JURONG ROAD B01-01, CALL 96323551 FOR AN INTERVIEW.

About Us:
A 24-hour minimart dedicated to providing exceptional customer service and a wide range of products to our community. We’re looking for a dynamic and motivated Shop Manager to lead our team and ensure smooth operations around the clock.

Key Responsibilities:Oversee daily operations of the minimart, ensuring a clean and welcoming environment.
Manage staff schedules, training, and performance, fostering a positive team culture.
Monitor inventory levels, placing orders as necessary to maintain stock.
Ensure compliance with health and safety regulations.
Handle customer inquiries and resolve issues in a timely manner.
Analyse sales data to optimize product selection and merchandising strategies.
Implement promotional strategies to increase foot traffic and sales.
Prepare reports for upper management on sales, inventory, and staff performance.
Able to work on public holidays.

Qualifications:Previous experience in retail management, preferably in a convenience store or minimart setting.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Proficient in inventory management and basic financial principles.
Ability to work flexible hours, including nights, weekends, and holidays.
High school diploma or equivalent; degree in business or related field preferred.

2. SKILLS
Coaching Store Operations Management Skills

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.