An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Responsibilities

• Developing an organization-wide annual learning and development plan
• Ensuring everybody gets the training required to perform better
• Monitoring the success of the training plan
• Balancing training spending with value gained
• Controlling the training budget
• Working with internal and external trainers to deliver best-in-class quality
• Manage budgets and forecasts
• Recruit, train and supervise staff

Requirements and skills

• Bachelor’s Degree in HR, Adult Education, business management, or similar
• Expert training planning skills
• Solid understanding of business processes, budgeting, and financial management
• Expert training skills
• Collaborative and trainee-centric mindset
• Team leadership ability and experience
• Able to go on business trip overseas frequently
• Familiarity with the East Asian Market is highly advantageous.
• Have Certificate of Employment Intermediaries (CEI)

RESTAURANT & SALES MANAGER

Senior Manager, Restaurant

Job Description & Requirements

Able to work in a fast paced environment

Assist in overseeing day-to-day operations.

Handle and solve issues or complaints in a professional manner.

Ensure customer satisfaction.

Need to conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.

Maintain inventory and control costs in the daily operations.

Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

ROLE:

• Assisting in the development and implementation of comprehensive marketing plans to promote our F&B offerings
• Coordinating and executing marketing campaigns across various channels, including social media, digital platforms, and traditional media
• Analysing market trends, consumer behaviour, and competitor activities to inform marketing strategies
• Collaborating with cross-functional teams to ensure consistent brand messaging and customer engagement
• Maintaining and updating the company's online presence, including website and social media channels
• Monitoring and reporting on the performance of marketing initiatives to measure their effectiveness
• Providing support in the organisation of events, promotions, and other marketing initiatives

REQUIREMENTS:

• Minimum 3 years of experience in marketing in F&B industry
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams
• Proficiency in digital marketing tools and platforms, including social media
• Creative flair and the ability to develop engaging and impactful marketing content
• Adaptability and the willingness to learn and stay up-to-date with industry trends

Job Summary:

We are seeking a dynamic and experienced Indian Restaurant Manager to oversee the day-to-day operations of our establishment. The ideal candidate will possess a strong background in hospitality management, exceptional customer service skills, and a deep understanding of Indian cuisine. The Restaurant Manager will be responsible for ensuring a high standard of service, maintaining the quality of food, managing staff, and driving the success of the restaurant.

Key Responsibilities:

Operational Management:

Oversee the daily operations of the restaurant, ensuring smooth service delivery.

Maintain high levels of cleanliness, food quality, and safety standards in compliance with health regulations.

Monitor and manage the restaurant’s performance, ensuring efficiency and cost-effectiveness.

Ensure timely opening and closing of the restaurant.

Staff Management:

Recruit, train, and manage front-of-house and back-of-house staff.

Provide leadership, guidance, and support to all team members.

Foster a positive working environment, motivating staff to meet service and quality standards.

Develop staff schedules to ensure adequate coverage during peak hours.

Customer Service:

Ensure guests receive outstanding service from the moment they enter until they leave.

Address and resolve any customer complaints or issues in a professional and efficient manner.

Build and maintain strong relationships with regular customers, ensuring repeat business.

Oversee reservation systems and guest seating arrangements.

Financial Management:

Monitor and manage restaurant finances, including budgeting, forecasting, and cost control.

Analyze financial reports, track sales trends, and implement strategies to increase revenue.

Manage inventory control, placing orders for food, beverages, and supplies as needed.

Ensure accurate and timely processing of payments and billing.

Menu and Food Quality:

Work closely with the chef and kitchen staff to ensure food quality and consistency.

Monitor food preparation, presentation, and portion control to meet restaurant standards.

Assist in the development and execution of seasonal or special menu items.

Marketing and Promotion:

Collaborate with marketing teams to develop promotional strategies to attract new customers.

Manage social media accounts, promoting restaurant events, specials, and customer engagement.

Ensure positive online reviews and handle any negative feedback effectively.

Compliance and Safety:

Ensure the restaurant adheres to all food safety, health, and licensing regulations.

Conduct regular inspections of kitchen and dining areas to maintain a safe working environment.

Ensure compliance with all local, state, and federal labor laws and restaurant regulations.

Qualifications:

Proven experience as a Restaurant Manager, preferably in an Indian or ethnic cuisine establishment.

Strong knowledge of Indian food and beverage offerings.

Exceptional leadership, organizational, and communication skills.

Ability to handle high-pressure situations with professionalism.

Solid understanding of restaurant financials and cost management.

Proficiency in restaurant management software and POS systems.

Ability to multitask and manage a fast-paced environment.

A passion for hospitality and customer service excellence.

Education and Experience:

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Minimum of 3-5 years of experience in restaurant management or a similar role.

Food safety certification and knowledge of hygiene standards.

Work Conditions:

Full-time position with flexibility for evening, weekend, and holiday shifts.

Ability to stand, walk, and work for extended periods.

Occasional lifting of up to 25-30 pounds.

- MUST HAVE EXPERIENCE IN INDIAN RESTAURANT FOR AT LEAST 5 YEARS

- GOOD KNOWLEDGE OF INDIAN CUISINE

Operational Management

Oversee the daily operations of the restaurant, ensuring smooth service delivery.

Maintain high levels of cleanliness, food quality, and safety standards in compliance with health regulations.

Monitor and manage the restaurant’s performance, ensuring efficiency and cost-effectiveness.

Ensure timely opening and closing of the restaurant.

Staff Management:

Recruit, train, and manage front-of-house and back-of-house staff.

Provide leadership, guidance, and support to all team members.

Foster a positive working environment, motivating staff to meet service and quality standards.

Develop staff schedules to ensure adequate coverage during peak hours.

Customer Service:

Ensure guests receive outstanding service from the moment they enter until they leave.

Address and resolve any customer complaints or issues in a professional and efficient manner.

Build and maintain strong relationships with regular customers, ensuring repeat business.

Oversee reservation systems and guest seating arrangements.

Financial Management:

Monitor and manage restaurant finances, including budgeting, forecasting, and cost control.

Analyze financial reports, track sales trends, and implement strategies to increase revenue.

Manage inventory control, placing orders for food, beverages, and supplies as needed.

Ensure accurate and timely processing of payments and billing.

Menu and Food Quality:

Work closely with the chef and kitchen staff to ensure food quality and consistency.

Monitor food preparation, presentation, and portion control to meet restaurant standards.

Assist in the development and execution of seasonal or special menu items.

Marketing and Promotion:

Collaborate with marketing teams to develop promotional strategies to attract new customers.

Manage social media accounts, promoting restaurant events, specials, and customer engagement.

Ensure positive online reviews and handle any negative feedback effectively.

Compliance and Safety:

Ensure the restaurant adheres to all food safety, health, and licensing regulations.

Conduct regular inspections of kitchen and dining areas to maintain a safe working environment.

Ensure compliance with all local, state, and federal labor laws and restaurant regulations.

Qualifications:

Proven experience as a Restaurant Manager, preferably in an Indian or ethnic cuisine establishment.

Strong knowledge of Indian food and beverage offerings.

Exceptional leadership, organizational, and communication skills.

Ability to handle high-pressure situations with professionalism.

Solid understanding of restaurant financials and cost management.

Proficiency in restaurant management software and POS systems.

Ability to multitask and manage a fast-paced environment.

A passion for hospitality and customer service excellence.

Education and Experience:

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Minimum of 3-5 years of experience in restaurant management or a similar role.

Food safety certification and knowledge of hygiene standards.

Work Conditions:

Full-time position with flexibility for evening, weekend, and holiday shifts.

Ability to stand, walk, and work for extended periods.

Industry: Hospitality, F&B (Food & Beverage), Live Entertainment
Type: Full-time
Reporting to: Executive Chef / Operations Manager

Job Overview:

The Manager of Research and Development (R&D) for a high-end live music restaurant specializing in Sichuan cuisine will be responsible for leading innovation and improvements in the restaurant's offerings. This includes developing new dishes, optimizing current recipes, exploring new ingredients, enhancing the dining experience through food and beverage pairings, and ensuring the quality and consistency of the Sichuan cuisine. In addition to culinary responsibilities, the role will collaborate with other departments such as operations, marketing, and entertainment to ensure an exceptional, unique dining experience.

Key Responsibilities:

1. Culinary Research & Development:Develop, test, and implement innovative Sichuan cuisine dishes, keeping current food trends and guest preferences in mind.
   Research and introduce new ingredients, cooking techniques, and presentation styles while maintaining the authenticity of Sichuan flavors.
   Create seasonal menus and limited-time offers based on market research, guest feedback, and supply availability.
   
2. Menu Design & Optimization:Collaborate with the kitchen team to design balanced, creative, and visually appealing menus that align with the restaurant's high-end positioning and Sichuan cuisine focus.
   Continuously evaluate and optimize the menu offerings based on customer feedback, sales analysis, and food cost targets.
   
3. Food & Beverage Pairing:Work closely with the beverage team (sommelier, bar staff) to develop unique drink pairings with Sichuan dishes, emphasizing the balance between spicy, savory, and aromatic flavors.
   Experiment with unique cocktail or non-alcoholic drink offerings that complement the flavors of Sichuan cuisine.
   
4. Quality Control & Consistency:Monitor the quality, consistency, and presentation of all dishes served.
   Ensure the restaurant's food meets or exceeds the restaurant's standards in terms of taste, appearance, and quality at all times.
   Implement and monitor kitchen procedures to ensure food safety and hygiene standards are adhered to.
   
5. Collaboration & Cross-functional Coordination:Work closely with the restaurant management team to ensure that new menu items align with the overall guest experience, especially considering the live music environment.
   Provide culinary training and ongoing development to kitchen staff to enhance skills and ensure high-quality output.
   Coordinate with marketing and operations for the promotion of new dishes and seasonal menus, ensuring synergy with the restaurant’s entertainment and ambiance.
   
6. Guest Experience & Innovation:Stay updated on food trends, customer preferences, and competitor offerings to continuously innovate the dining experience.
   Incorporate guest feedback and industry insights to refine and develop new ideas for dishes, cooking methods, and restaurant offerings.
   Ensure that R&D efforts reflect the upscale atmosphere and entertainment focus, blending Sichuan cuisine with a memorable live music experience.
   

Requirements:

1. Experience:Minimum 10-15 years of experience in a senior culinary role within high-end restaurants or a similar establishment.
   Proven experience in Sichuan cuisine or other Chinese regional cuisines.
   Demonstrated experience in menu development, cost control, and kitchen management.
   Previous experience in live music or entertainment-focused venues would be an advantage.
   
2. Skills & Competencies:Strong leadership and team management skills, with the ability to inspire creativity and maintain high culinary standards.
   Excellent knowledge of food trends, culinary techniques, and Sichuan cuisine.
   Ability to manage multiple projects while ensuring a high level of quality.
   Excellent communication and interpersonal skills for collaboration with other departments.
   Strong understanding of food safety, sanitation, and workplace hygiene standards.
   Ability to work well under pressure in a fast-paced environment, especially during live music events.
   
3. Personal Attributes:Passion for food and culinary innovation.
   Creative and forward-thinking, with an eye for detail and a strong aesthetic sense.
   Collaborative team player with strong problem-solving abilities.
   Strong business acumen, with the ability to balance creativity with cost management.
   
4. Language Requirements:Proficiency in English is required.
   Knowledge of Mandarin or Sichuan dialect is a plus but not mandatory.
   

• Staff management: Hiring, training, and scheduling staff, such as bartenders and waiters
• Financial management: Maintaining cash flow, handling bank deposits, and overseeing accounting procedures
• Inventory management: Managing inventory and orders
• Compliance: Ensuring the club follows legislation and safety codes
• Customer service: Handling customer complaints and meeting the needs of patrons
• Promotion and sales: Assisting with promotion and sales, and recruiting and booking entertainment
• Club operations: Opening and closing the club, ordering supplies, and conducting regular inspections

>> Job title: Stage Manager

>> Location: 1 JALAN BERSEH, NEW WORLD CENTRE, SINGAPORE 209037

>> Working hours: 6pm to 3am

>> Salary: $3000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- One-on-one coaching system

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Arrange and schedule in all assigned on-stage performances of the company

- Attend and arrange for rehearsals and work with other performer

- Work with performers to fine-tune performance

- Keep and update weekly routine performances

- Assist the performer in selection for optimal performance standards

- In charge of the admin of the performer including reporting to the management

- Need to manage the staff and assist the management in handling all the issues of the performers

- Attend monthly meetings pertaining to stage performance matters Requirements

- Ability to communicate well with staff/ performer from East Asia

- 3 to 4 years’ experience as Performing Artiste Manager or related manager

- Has experience as Performer is a plus

- Knowledge of Mandarin Pop or Jpop Kpop is advantageous

- Strong stage experience

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Elite Entertainment Welcome you to join our team!

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

• Provides leadership to the sales team
• Motivates and encourages sales team to ensure quotas are met
• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
• Identifies and analyzes customer preferences to properly direct sales efforts + Assigns territories and sets quotas for sales teams
• Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs
• Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations
• Collaborates with executive leadership to develop sales quotas and strategies
• Prepares sales budget; monitors and approves expenses + Acts as company representative at trade association meetings.
• Performs other duties as assigned
• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite or related software
• Compulsory to work on weekends & public holidays.
• Able to work on flexiable hours
• Able handle fast work environment

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies

Job Description & Requirements

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

ResponsibilitieS

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

· Committed to continuous education through workshops, seminars and conferences

· Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

· Proven ability to drive the sales process from plan to close

· Strong business sense and industry expertise

· Excellent mentoring, coaching and people management skills

About the Role:

We are hiring a Project Manager5. The Project Manager will be managing electrical engineering projects. The work covers project planning, scheduling, cost estimation, quality control, and stakeholder communication. The Program Manager needs hands-on experience with industry-standard tools like Microsoft Project, to create project timelines, manage budgets, and ensure compliance with safety standards. They will collaborate with internal teams, conduct site inspections, and engage with clients and vendors. Our company aims to develop a well-rounded, capable professional ready for a Project Manager role.

Specific Responsibilities:

1. Project Planning and Scheduling: Develop detailed project plans, timelines, and schedules to guide project execution from start to finish.

2. Resource Allocation and Budget Management: Allocate resources effectively and manage the project budget to meet financial targets.

3. Risk Management: Identify potential risks, develop mitigation strategies, and address issues proactively to minimize project disruptions.

4. Team Coordination and Leadership: Lead and coordinate the project team, ensuring tasks are completed on time and fostering effective communication.

5. Client and Stakeholder Communication: Serve as the primary point of contact for clients and stakeholders, providing regular updates and addressing concerns.

6. Quality Control and Compliance: Oversee quality assurance processes and ensure that the project meets industry standards and regulatory requirements.

Technical Skills and Competencies:

'1. Project Scheduling and Planning: Expertise in creating detailed project plans, timelines, and schedules using tools like Microsoft Project, Primavera P6, or Gantt charts.

2. Budgeting and Financial Management: Proficiency in cost estimation, budgeting, and financial tracking to keep projects on budget and maximize profitability.

3. Risk Analysis and Mitigation: Ability to identify potential risks, conduct risk assessments, and develop mitigation strategies to minimize project impact.

4. Quality Assurance and Control: Knowledge of quality management processes and standards (e.g., ISO 9001) to ensure project deliverables meet specifications.

5. Contract and Vendor Management: Experience in negotiating contracts, managing vendors, and overseeing procurement processes to ensure timely and cost-effective deliveries.

6. Proficiency in Project Management Tools: Skilled in using software like Microsoft Project, Asana, Trello, or Jira for project tracking, task management, and team collaboration.

This is a Mid- Career Program - Any Singaporean or PR above the age of 40 is welcome to apply

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive Business Development Manager (Logistics) to drive new business growth for logistics and supply chain solutions in the Asia Pacific region.

• Identify and pursue new business opportunities;
• Develop and execute targeted marketing plans to drive business growth and increase brand visibility;
• Work closely with internal stakeholders to tailor and create proposals and service offerings;
• Build and maintain strong relationships with global teams to drive cross-regional sales leads and collaboration;
• Actively participate in the RFQ and RFI processes;
• Collaborate closely with internal teams to ensure smooth implementation of successful projects;
• Prepare regular updates on the sales pipeline and provide status reports to stakeholders;
• Spearhead clear communication and alignment on progress and projections.

Requirements

• Diploma or Degree in any relevant discipline;
• Experience in a business development or sales role in a similar industry;
• Experience in logistics solutioning and supply chain management;
• Strong proven track record in sales and business development;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in the a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

A Retail Store Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory.

Job Description:

• Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
• Seek ways to better promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Job Requirements:

• Minimum 3 years of experience in retail sale of jewellery and precious gems.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
• Demonstrated experience in leading and motivating a team of salesclerks.
• Able to meet sales target.

Location: Palais Renaissance Orchard, Singapore

Company: TEMPURA ENSEI

Opening Date: March 2025

About Us: Tempura Ensei is a fine dining Japanese tempura restaurant opening in March 2025. We offer an authentic Edo-style tempura dining experience, using the freshest seasonal ingredients sourced directly from Japan. Our goal is to provide top-tier service with a warm and welcoming touch, making our guests always feel at home.

Position: Trainee Manager

Salary: $3700 per month

Benefits:

• Tips and profit share
• 2 days off per week
• AWS and variable bonus
• Annual leave: 12 days of leave with an annual increment of 1 day, up to a maximum of 18 days.
• Meal allowance: $10 per day

Job Scope:

• Assist the Restaurant Manager with daily operations
• Learn management and operational skills in a supportive environment
• Support staff training and development
• Help manage customer service, ensuring guest satisfaction with a warm approach
• Contribute to inventory and budget control along with other responsibilities to be discussed upon onboarding.

Requirements:

• Entry-level management position, prior experience preferred
• Strong communication and organizational skills
• Friendly and eager to learn
• Eagerness to grow in the hospitality industry

How to Apply: Please send your resume and cover letter to [email protected].

• Degree in Mechanical Engineering
• Must completed Master in Yoga for Human Excellency
• Must have 5 years of experience in teaching Yoga
• Must have 5 years of work experience in Mechanical Industry
• Teaching experience in relevant Industry
• Must have experience in Quality Assurance
• Responsible for IT-related module delivery, development, project supervision, assessment setting, and marking for full time and part-time courses
• Perform administrative and academic duties in continuing education and Skills Future initiatives such as business development support, student outreach, the launch of new courses, etc.
• Coordinate and manage programs in areas of course registration, module billing, assessment administration & reporting, course feedback, student career counseling & mentoring, etc.
• Strong knowledge of the subject areas combined with a broad subject background and ability to contribute to teaching modules in areas of Civil/Electrical/Computer Science/ Mechanical/ Engineering
• A passion and genuine interest to share knowledge and interact with learners.
• Good communication and interpersonal skills

As a Business Development Manager for a wholesale cosmetics and toiletries company, will focus on driving growth and expanding market presence. They will identify new business opportunities, build partnerships, and manage relationships with clients and suppliers. The trainee will analyze market trends, understand customer needs, and create sales strategies to boost product distribution. They will also handle pricing, negotiate deals, and work with marketing to increase product visibility. Additionally, they will monitor competitors, improve supply chain operations, and contribute to long-term business goals to increase profitability and market share.

Specific Responsibilities:

1. Analyze competitors' strengths and weaknesses to develop a competitive edge.

2. Create a roadmap for achieving business growth and revenue targets.

3. Qualify leads to ensure alignment with business objectives and target criteria.

4. Address client inquiries and concerns promptly to enhance satisfaction and retention.

5. Negotiate terms and agreements to foster mutually beneficial relationships.

6. Close sales and achieve revenue targets through persuasive negotiation.

7. Prepare regular reports for management to evaluate progress and identify areas for improvement 8. Stay updated on industry trends, market conditions, and technological advancements.

Technical Skills and Competencies:

1. Market Research and Analysis

2. Strategic Planning

3. Lead Generation

4. Client Relationship Management

5. Partnership Development

6. Sales Strategy Execution

7. Monitoring and Reporting

8. Competitive Analysis

9. Sales Forecasting

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

Location: Palais Renaissance Orchard, Singapore

Company: TEMPURA ENSEI

Opening Date: March 2025

About Us: Tempura Ensei is a fine dining Japanese tempura restaurant opening in March 2025. We offer an authentic Edo-style tempura dining experience, using the freshest seasonal ingredients sourced directly from Japan. Our goal is to provide top-tier service with a warm and welcoming touch, making our guests always feel at home.

Position: Assistant Restaurant Manager

Salary: $4300 per month

Benefits:

• Tips and profit share
• 2 days off per week
• AWS and variable bonus
• Annual leave: 14 days of leave with an annual increment of 1 day, up to a maximum 21 days
• Meal allowance: $10 per day

Job Scope:

• Oversee daily operations, ensuring high standards of service and quality
• Manage and train staff, fostering a collaborative and friendly environment
• Coordinate with kitchen and front-of-house teams
• Handle customer inquiries and resolve complaints with a warm, professional approach
• Maintain inventory and budget control
• Monitor and ensure compliance with health and safety regulations
• Implement and maintain service standards and procedures
• Assist in developing and executing marketing strategies to attract and retain customers
• Ensure effective communication between all departments
• Conduct regular staff meetings to discuss updates, concerns, and feedback along with other responsibilities to be discussed upon onboarding

Requirements:

• Previous experience in a similar role
• Strong leadership and communication skills
• Friendly and approachable demeanor
• Passion for Japanese cuisine and fine dining

Please send your resume and cover letter to [email protected].

Listed amongst Marketing Magazine 's Creative Agencies of the Year, PROTOCOL is a creative agency built for the bleeding edge of culture.

We are an award-winning agency working with global and local brands alike such as SingPost, luckin, Singapore Art Museum, Mandai, Canon, Milo, Starhub, giga, Nestlé, MAGGI, Meiji, Singapore Grand Prix amongst others.

We're also known for our creative spin-off projects like fifty-two and ChillPills which have been featured in numerous mainstream and trade media.

We own Main Street Commissary, a cafe + curatorial art space located right below our agency offices at 81 Rowell Road.

The account manager will support the agency across 3 key accounts.

Scope of work

• Support the Account Director and Planning Director on tactical and strategic aspects of the account;
• Confident to lead, pitch and present to the clients during a proposal;
• Provide a touch-point to our clients in daily account liaison requirement
• Engage in difficult conversation with clients on behalf of the team members;
• Leading the process of establishing the ways of working for the social team to follow to conduct audits, create analytics reports, proposals and processes for clients.

For all placements

• Responsible for helping the agency and clients stay up to date with the ever-changing social and digital platforms.
• Support the clients in community management and response escalation.
• Work with the creative and management team in developing campaign concepts and proposals.
• Work with the creative team in visual concepts from graphic design pieces to animated content and production work.
• Ensuring that the agency is abreast with all changes across all social media platforms.
• Manage clients' and team members' expectations in line with agreed cost and scopes of work;
• Manage out of scope work and ensure OOS work are reasonably acceptable in view of timeline and resource available and that they are billable;
• Manage resources and work closely together with all internal and external parties (e.g. clients and suppliers) to ensure targets, deadlines and deliverables are met

Key requisites

• At least 3 years’ experience in an advertising agency or related field.

1. Operations Management

Daily Operations: Oversee daily operations, including food preparation, service quality, and overall workflow.

Inventory Management: Monitor and manage inventory levels, ensuring the availability of essential ingredients and supplies.

Quality Control: Maintain high standards of food quality, hygiene, and presentation, ensuring compliance with health and safety regulations.

2. Staff Management

Hiring and Training: Recruit, train, and onboard staff, including chefs, servers, and cleaning staff.

Scheduling: Develop and manage staff schedules to ensure adequate coverage during peak hours.

Performance Management: Evaluate staff performance, provide feedback, and address any issues promptly.

3. Customer Service

Customer Satisfaction: Ensure customers receive excellent service, addressing complaints or feedback efficiently.

Engagement: Build relationships with regular customers and foster a welcoming environment.

Menu Consultation: Collaborate with chefs to innovate and adapt the menu based on customer preferences and market trends.

4. Financial Oversight

Budget Management: Create and manage budgets, controlling costs while maximizing revenue.

Profitability Analysis: Analyze sales reports to identify profitable items and areas for improvement.

Vendor Negotiations: Work with suppliers to negotiate pricing and maintain cost efficiency.

5. Marketing and Promotions

Local Marketing: Plan and execute marketing campaigns to attract customers, such as discounts, events, or festivals.

Digital Presence: Manage the restaurant's online presence, including social media, review platforms, and delivery apps.

Customer Retention: Develop loyalty programs or initiatives to retain existing customers.

6. Compliance and Reporting

Regulations Compliance: Ensure adherence to local laws, including health, safety, and labor regulations.

Reporting: Provide regular reports on operational performance, sales, and expenses to owners or stakeholders.

7. Facility Management

Maintenance: Oversee the maintenance and cleanliness of the restaurant and food court.

Equipment: Ensure all kitchen and dining equipment is in good working condition.