General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are seeking a highly experienced Senior IT Governance Manager to lead the development and implementation of IT governance frameworks. This role ensures compliance with regulatory requirements and alignment with business objectives to drive strategic IT initiatives.

Responsibilities

• Act as Line 1.5 for IT Governance: Serve as the intermediary between the first line of defence (business units) and the second line of defence (risk management), ensuring robust IT governance and risk management practices.
• Review and Enhance IT Policies and Procedures: Regularly review and update existing IT policies and procedures to ensure they remain effective, relevant, and aligned with industry best practices.
• Develop and Implement IT Governance Frameworks: Design and enforce IT governance policies, procedures, and standards to ensure effective IT management and compliance.
• Regulatory Compliance: Ensure all IT activities comply with relevant laws, regulations, and industry standards.
• Risk Management: Identify, assess, and mitigate IT-related risks to protect the bank's information assets.
• Strategic Alignment: Align IT strategies with business goals to support the bank's overall mission and objectives.
• Performance Monitoring: Establish metrics and KPIs to monitor the effectiveness of IT governance practices and drive continuous improvement.
• Stakeholder Engagement: Collaborate with senior management, business units, and external regulators to ensure IT governance aligns with organizational needs.
• Leadership and Team Management: Lead and mentor a team of IT governance professionals, fostering a culture of compliance and excellence.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 8-10 years of experience in IT governance, risk management, or a related field, with at least 5 years in a senior role.
• Proficiency in IT governance frameworks.
• Strong analytical and problem-solving abilities.
• Excellent organizational and leadership skills.
• Outstanding communication skills and the ability to present complex information to non-technical stakeholders.

Job Summary :

We are seeking a highly skilled Project Manager to lead the overall engagement.

The ideal candidate will have expertise in managing end-to-end delivery of atleast 2-3 applications, good client communication skills, stakeholder management ability.

Have good technical knowledge in Pega with the ability to take Architectural decisions and solutioning. Additionally, domain experience in Airlines is good to have.

The candidate will play a crucial role in driving techno-functional excellence and ensuring successful project delivery.

Required Skills :

• Pega Case Management ,Pega Cloud ,Pega Integration ,Pega Platform, Project Management, Cloud deployment.

Roles & Responsibilities :

• Managing the overall project delivery and ensure delivery schedule is adhered
• Prepare delivery schedule, effort and cost based on the client requirements and provide walkthrough o client on the same
• Project Manager will be liable to achieve client sign-off on schedule, effort and cost presented
• Providing weekly status reports to stakeholders
• Ensuring that the project is timely by setting time marks
• Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings.
• Tracks and manages product backlog, burn-down metrics, velocity, and task break-down
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint
• Responsible to provide architectural solutions and do hands on with the team members to deliver technical requirement in Pega.

Qualifications:

• A solid understanding of project end-to-end delivery
• Excellent verbal, written and presentation skills
• ·Ladership skills
• Ability to motivate IT staff
• Logical problem solver who can operate under constraints
• Strong organisational skills
• Ability to juggle multiple tasks

Certification(s) Required :

• CSSA, PMP, Scrum Master, Good to have CLSA

The Senior Manager leads important projects and possesses capability to make breakthroughs in design, development, testing, debugging and implementing software applications or specialised utility programs in support of end users' needs on platforms.

The role also expects the potential candidate to:

• plans and coordinates regular updates and recommends improvements to existing applications.
• identifies and resolves issues which have organisation wide and long-term impact.
• provides guidance and technical support to testing and quality assurance teams.
• is imaginative and creative in exploring a range of application designs and solutions.
• is able to engage and support others in the team, readily put forth ideas in a clear and compelling manner.

Develop applications

• Support proof-of-concept to showcase the technical feasibility of the application
• Assists in the selection of appropriate processes, models, languages, tools, frameworks, platforms, and environments for software construction.
• Develop the application concept, interface design, and architecture
• Perform development of program logic for new applications
• Propose new tools and techniques in application development
• Leads code reviews and inspections.

Optimise applications

• Analyse application performance based on user feedback and system reports
• Analyzes process assessment data and implements continuous improvement opportunities across the projects.
• Create user and technical documentation
• Collaborate with DevOps teams to apply the automation deployment processes and ensure system stability

Maintain applications

• Implements software maintenance processes and plans
• Provide high-level maintenance and update of an existing applications to improve functionality and process flow
• Provide high-level monitoring of the following of security measures, proper registration of passwords and other access procedures
• Solve unique and highly complex problems by taking a broad perspective to identify solutions
• Provide solutions to overcome complex problems using the latest technologies

Requirements:

• Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science, Information Technology.
• 15+ years of relevant work experience in software development.
• Experience developing applications using native cloud service offer by AWS or Azure
• Experience with Containers and Orchestration such as Kubernetes/OpenShift
• Experience in design and implementation of REST API, and ensure the API is compliant to healthcare industry standards HL7 FHIR
• Experience in Microservice architecture design and implementation
• Hands-on development experience for Backend application (C# .Net core)
• Knowledge and experience in frontend development (e.g. Reactjs) will be advantageous
• Sound knowledge and experience in application design patterns
• Experience in Azure DevOps or equivalent CI/CD

PTC System (S) Pte Ltd is a leading IT solutions provider specializing in innovative and reliable technology services. We deliver cutting-edge solutions in areas such as cybersecurity, cloud computing, data center infrastructure, and IT systems integration. We are seeking for a Application development manager to lead the development and deployment of innovative solutions for disaster response and organizational resilience.

Job Description

Design and Development of Mission-Critical Systems

Lead the design and development of mission-critical systems for disaster response working with Linux OS and utilizing PHP, Vue.js and COBOL. This includes ensuring the scalability and fault tolerance of these systems while achieving seamless integration with existing infrastructure. This role involves establishing robust protocols for rapid deployment and enabling real-time data processing capabilities during emergencies to ensure operational effectiveness.

Database and Web Server Optimization

Manage PostgreSQL to ensure secure and efficient data handling, incorporating predictive analytics to support preemptive disaster measures and oversee Apache configurations to optimize web server performance for high-traffic scenarios during crises.

Comprehensive Disaster Preparedness Initiatives

Develop in-depth evacuation manuals and simulation-based training plans. Provide expert consulting to enhance organizational disaster preparedness, aligning strategies with international standards and fostering resilience against diverse natural disasters.

Risk and Compliance Management

Spearhead ISMS (Information Security Management System) certification processes, ensuring the organization meets stringent security standards. This includes conducting in-depth risk assessments, developing and implementing effective mitigation strategies, and collaborating closely with the Japan HQ to carry out rigorous mutual internal audits. Additionally, the role involves ensuring that all systems comply with global regulatory frameworks, maintaining a high standard of security and compliance across the organization.

Project Coordination and Integration

Drive collaborative DevOps project management by leveraging tools such as Git, GitLab, Jenkins, and Backlog to streamline development and deployment processes effectively. This includes facilitating synchronized communication between global and regional teams to ensure alignment with diverse technical and operational requirements, enabling seamless project execution and delivery.

Job Requirements

1) More than 8 years of experience in software development and engineering in the ICT company operating globally. Successful candidate must be in the ICT industry for the last 5 consecutive years, as to have extensive knowledge and experience in the latest market.

2) At least 3 years of experience in leading and managing the requirement analysis, design, development, implementation, and maintenance of cross-functional application and software development projects as a manager and above, with a proven track record of successfully aligning regional operational goals to drive organizational efficiency and effectiveness to enterprise clients such as clients in cross-border operations, listed companies, government body and large financial institutions.

3) More than 3 years of experience working with Linux OS, and development experience with Javascript, PHP, Vue.js and COBOL, demonstrating expertise in disaster-tolerant system design and real-time data processing. Successful candidate is required to have experience in providing full development lifecycle from concept to deployment to healthcare providers and public sectors.

4) Demonstrated expertise and advanced skills in PostgreSQL, with a proven track record in designing high-availability systems and leveraging predictive analytics to support disaster risk mitigation strategies.

5) Expertise in ISMS (ISO 27001) certification process, with proven experience in implementing risk assessments, audit preparation, and security measures collaborating closely with foreign-affiliated ICT company’s headquarters.

6) More than 3 years experience in developing evacuation manuals, creating training plans, and providing consulting services to enhance organizational resilience and disaster preparedness.

7) More than 5 years of advanced proficiency in DevOps practices, including expertise in tools such as Git, GitLab, Jenkins, and Backlog, with a strong track record in designing and implementing automated CI/CD pipelines.

8) Strong skills in simplifying complex technical concepts for diverse stakeholders including clients, and effectively fostering collaboration across globally distributed teams.

We are seeking a highly motivated and experienced Assistant HR Manager to join our dynamic team. In this role, you will play a vital part in supporting the HR department in various functions, ensuring smooth operations and contributing to a positive and productive work environment.

Key Responsibilities:

• Manage day-to-day administrative tasks, including maintaining office supplies, coordinating office maintenance, and supporting general office operations.
• Accurate and timely processing of payroll for both office staff and ship crew, ensuring compliance with relevant regulations and company policies.
• Develop and manage a comprehensive performance appraisal system to facilitate employee growth and development.
• Contribute to the development, implementation, and review of HR policies and procedures to align with industry best practices and legal requirements.
• Manage the full recruitment cycle, from sourcing and interviewing candidates to onboarding new hires. Conduct exit interviews and manage employee offboarding processes.
• Organize company events and initiatives to foster a positive and engaging work environment.
• Handle employee feedback, address concerns, and resolve workplace issues effectively and professionally.
• Attend meetings, take minutes, and distribute them to relevant stakeholders.
• Develop and implement workflow charts to optimize processes within departments and across the company.

Qualifications:

• Bachelor's Degree in Human Resources Management or a related field.
• Minimum 3 years of proven experience as an Assistant HR Manager or in a similar HR role, preferably in the maritime industry.
• Strong knowledge of Singapore's employment laws and regulations.
• Proficient in payroll processing and HR systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

Operations Manager

Description:

-Fluent in Chinese to be able to speak to chinese clients .

- Good Communication skills to handle worker and customers

- Good basic knowledge in the human anatomy.

- Able to work under pressure

- Strong mental capability

- Working hours: 8-10 hours a day. 6 days a week, (12pm-10pm)

- Salary; $7000-$9000

- Must be able to work on PH and weekends.

Qualifications:

- At least 3-4 years in a massage establishment or simialr service trade.

- Fluent in Chinese.

- Able to read and write in english

Get to Know the Team

The Group Marketplace team supports country teams in managing driver supply, pricing, marketplace strategy, product rollouts, and special projects. We often work with large datasets, deriving insights to create actionable solutions. There is minimal bureaucracy, allowing a quick turnaround from insights to decisions and execution.

Get to Know the Role

We are looking for a Manager, Deliveries Marketplace who will report into the Regional Head of Deliveries Marketplace. You will be based in an onsite at Grab Singapore office with minimal travel (5 - 10%). You will manage the Singapore Deliveries marketplace (GrabFood, GrabMart, and GrabExpress) and support regional special projects aimed at improving the economics and efficiency of our services.

The Critical Tasks You Will Perform

You will:

• Manage pricing strategies to drive revenue, growth, and cost optimisation for the Singapore Deliveries business.
• Design and iterate delivery-partner incentives to optimise acquisition and retention.
• Develop and implement strategies to enhance delivery speed, reduce costs, and improve customer satisfaction.
• Manage fulfilment-related functions like batching and allocation to increase efficiency and service quality.
• Collaborate with product managers to influence product design and facilitate feature rollouts, focusing on configuration settings.
• Work with business unit leads to align business strategy with marketplace strategy.
• Analyse metrics to pinpoint areas for improvement and implement necessary changes.

What Essential Skills You Will Need

• You have at least 4 years of experience creating pricing strategies in achieving goals.
• You can design and iterate delivery-partner incentives that improve acquisition and retention. You can develop strategies to enhance efficiency and customer satisfaction.
• You are proficient in managing batching, allocation, and other fulfilment-related functions to improve service quality.
• You have experience working with product managers to influence product roll out new features.
• You can analyse metrics using tools such as SQL to identify improvement areas.
• You can collaborate with department leads to translate business strategy into marketplace strategy.
• You can perform complex functions in Excel/ Gsheets for maintaining complex spreadsheets.

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with fellow product owners, scrum masters, developers, solutions architect and infra engineers to deliver leading-edge digital products to meet the business requirements of the maritime community. You will work with the product owner to define the product strategy and roadmap, gathering and prioritising product and customer requirements and working closely with the product engineering team or vendors to deliver quality digital products. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Develop the product strategy, roadmap, business operating model and pricing strategy.

2. Design, develop and manage activities from product definition & planning to product implementation and release.

3. Analyse product performance and redesign as required.

4. Managing the prioritisation and trade-offs between customer experience, business impact, performance and post-launch support.

5. Work with business analysts, developers and/or vendors to ensure timely and quality release of product/enhancements.

Requirements

1. Background in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

2. Minimum 5 years of relevant working experience in a similar role.

3. Strong vendor and stakeholder management.

4. Candidates with experience in Product Management and Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master will be an added advantage.

5. Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form.

6. Motivated by innovation to achieve business goals and customer satisfaction.

7. Excellent written, verbal communication, presentation and negotiation skills.

8. Good interpersonal skills.

We are searching for hardworking and experienced administrative managers to manage operations in our chain of shops.

Your responsibilities will be:

• Supervising the day-to-day operations of the shop(s) you are assigned to.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Front desk duties, including scheduling appointments.
• Assisting with maintaining the general cleaniness of the shop, including the front desk area and toilets.

Requirements:

• Must be willing to work long hours, 6 days a week and on public holidays.
• Bachelor’s degree in business administration, management, or a related field.
• Strong time, task, and resource management skills.
• Strong problem solving, critical thinking, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.

• MINIMUM 10 YEARS OF EXPERIENCE IN GENERAL ADMINISTRATION & HR OPERATIONS
• KNOWLEDGE OF BANGLADESHI FOOD HABITS/CULTURE
• HANDLING STAFF IN MEAT & FISH PROCESSING UNIT
• GOOD KNOWLEDGE OF COMPUTERS & PAYROLL MANAGEMENT
• GOOD ORAL & WRITTEN COMMUNICATION SKILLS IN ENGLISH & BANGLADESHI
• HANDLE BUYER/SELLER NEGOTIATIONS
• ABLE TO WORK WEEKENDS & PUBLIC HOLIDAYS IF NECESSARY

1. JOB PURPOSE

The job-holder is responsible to ensure personalised and cost-effective care is provided by nursing staff to patients in accordance to established policies and procedures, standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned.

2. DUTIES AND RESPONSIBILITIES

2.1 Primary Responsibilities and Duties (80%)

2.1.1 Oversees the team of RN/EN, NA/HA under her charge.

2.1.2 Responsible for compliance of all nursing standards as stipulated by MOH and SNB.

2.1.3 Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care of the ward.

2.1.4 Ensures quality audits are planned, conducted periodically and follow up with corrective improvements.

2.1.5 Ensures written policies and SOP is available and up to date to guide nursing practices.

2.1.6 Provides direct care to patients to ensure compliance to standards.

2.1.7 Ensures smooth transition of residents from acute to chronic care and back to community where possible.

2.1.8 Ensures appropriate skill mix and adequate manpower resourcing for all shifts and types of services for area under his/her purview.

2.1.9 Directs and facilitates staff development, skills and competency upgrading through in-house training, approved online learning or formal education opportunities.

2.1.10 Guides orientation/induction programmes and preceptorship for all new staff.

1.1.1 Prepares roster and daily staff assignment for the ward/department.

1.1.2 Supports the SNM in nursing home management and deputizes her in her absence.

1.1.3 Works with Allied Health on preventive and rehabilitative programs for the

Residents

1.2. Secondary Responsibilities and duties (20%)

1.2.1 Promotes evidence-based practices or nursing care delivery.

1.2.2 Demonstrates awareness of current nursing and health care practices.

2.2.3 Monitors and analyses trends and changing needs of patients in institutional

settings.

2.2.4 Carries out any other duties as assigned by the supervisor.

3. JOB SPECIFICATIONS/ REQUIREMENTS

3.1 Qualifications and Experience

3.1.1 Locally Trained Registered Nurse with Advanced Diploma in Nursing/ Bachelor’s degree in Nursing or equivalent preferred.

3.1.2 Foreign Trained Registered Nurse with Degree or Diploma in Nursing with Board Pass (Professional Regulation Council, PRC).

3.1.3 Registration with Singapore Nursing Board.

3.2 Abilities and Attributes

3.2.1 Demonstrates leadership ability and management skills.

3.2.2 Strong sense of integrity.

3.2.3 Possesses good inter-personal and supervisory skills.

Job Description & Requirements :

Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality and safety.

Review and execute tender document submission in line with contractual requirements

Evaluate all sub-contractors & vendors technical submissions

Coordinate with consultants on all projects' technical details

Supervise and lead a team of Quantity Surveyors to prepare tender proposals from pre-tender to post-contract stages

Ensure all documentations is accurate and for timely submission

Monitoring construction costing for optimal solutions in line with market conditions

Adhoc duties

Requirement:

Must have HDB project experience

Degree in Civil or Structural Engineering, Quantity Surveying or related discipline

Minimum 5 years of experience in General building projects tenders

Proficient and dexterous in tender preparation, authorities submission

Good Interpersonal and communications skills

Able to work under pressure with tight deadlines

Meticulous with positive work attitude

Key Role

To create a meaningful experience for SGTech’s corporate members in our business communities (Chapters) related to Digital Trust and Digital Transformation technologies. This includes advocating for members’ needs, driving business matching and capability building opportunities, and facilitating collaborations and connections in the community.

To succeed in this role, you require strong stakeholder management skills to manage the interests of C-suite industry leaders, community partners and government agencies. It is also important for you to be detail-oriented and possess strong communication, problem-solving skills, and a growth mindset.

The Chapter Manager will have a unique opportunity to work closely with industry-led C-suite leadership team known as Chapter Executive Committees (Excos) to engage and create value for the broader community.

Key Responsibilities

1) Chapter Exco Management

• Facilitate regular meetings to plan, consult and drive execution of chapter management plans;
• Work closely with Exco members to source for the resources required to ensure successful execution of projects and activities;
• Coordinate communications between Exco members and SGTech Council leadership to ensure alignment to organisation goals;
• Provide secretariat support for pre-meeting, in-meeting and post meeting;
• Assist Chapter Chairs in identifying diverse and capable industry leaders to participate as Exco members;
• Track and manage objectives and key results of the chapter.

Advocacy: Serve as the voice of members to policymakers and regulators

• Acquire domain knowledge to adequately to engage Exco, members and stakeholders;
• Consult members regularly to understand their business challenges;
• Facilitate constructive dialogue opportunities with key government agencies;
• Consolidate and represent industry feedback through appropriate channels, e.g. Budget recommendations.

Advisory: Help members navigate government structures, programmes and policies

• Build a strong understanding of the public and private sector landscape specific to your chapters domain;
• Build a strong understanding of the grants and programmes managed by SGTech.

Business Opportunities: Drive local and global business matching opportunities for members

• Coordinate business matching events in partnership with SGTech’s Digital Transformation and Internationalisation programmes;
• Manage partnership with tech user businesses communities. Take ownership in developing relationships and collaborations with other trade associations and equivalent partners.

Business Capabilities: Build members’ business capabilities in Talent, Sustainability, Digital Transformation and Trust.

• Champion initiatives that support members’ business needs in the areas of Sustainability, Digital Transformation, Digital Trust, Internationalisation and Talent Development;
• Work with SGTech’s Strategic Programmes team to customise and design new programmes and products to benefit the member community.

Collaboration and Connections: Bridge B2B connections and partnership opportunities for the community.

• Facilitate programmes and activities that provide a platform for members to interact, e.g., networking events, business matching, workshops and seminars;
• Actively engage the community to develop a strong understanding of the membership base, contributing to the higher success in chapter member retention at renewal.

Requirements

• At least 5 years of working experience preferred. A track record of working with business communities and senior management stakeholders will be an advantage;
• Strong stakeholder management skills and confidence in engaging senior management and partners at all levels;
• Strong communication skills, including presentation, storytelling, negotiation, and persuasion;
• Demonstrated track record of meticulous project management;
• Strong problem-solving abilities and resourcefulness in finding effective solutions;
• Self-driven and pro-active with a passion for personal growth and professional development, especially in the technology space;
• Ability to work collaboratively with cross-functional teams and external stakeholders to drive for success.

Note: Only shortlisted candidates will be notified.

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

• To be the person responsible for your own business unit.
• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
• To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times
• To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
• To ensure that the outlet reaches its sales target
• To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers
• To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

• Support managers in organizing٫ planning and implementing strategy
• Organize daily activities,sales and ensure schedules and objectives are met
• Interact with customers and learn their needs and specifications
• Manage Sales٫ supervise and support the personnel
• Monitor operating costs٫ budgets and resources
• Analyze sales and interpret data and prepare reports on the analysis results
• Manage recruitment process and training & development
• Ensure adherence to company’s policies and guidelines

We are a national team of advocates for Innovation and Startups, committed to building a strong community of stakeholders at ACE.SG (Action Community for Entrepreneurship). This is a role with significant responsibilities and requires an organised, adventurous, and entrepreneurial mind who is able to hit the ground running and is committed to creating an impact for our ecosystem through fostering relationships, organising events and facilitating programmes. If you are passionate about entrepreneurship, technology, venture capital, investments and take pride in delivering excellence, this opportunity is for you.

Below is a brief description of your job scope. The Management may adjust your job scope from time-to-time to better align with the organisation objectives.

Job Description:

1. Reporting to the Assistant Director, Partnerships and Startup Development, you will collaborate across cross-functional teams to develop, maintain and grow our strategic opportunities with both existing and new partners aligned to ACE.SG’s mission.
2. You will design, implement programmes, offerings (including sponsorship and innovation projects) and marketing campaigns for partners across the organization.
3. You will conceptualize, train and track engagement plans for partners across various operational needs and support each corporation can offer for startups.
4. You will coordinate with various account managers on overall liaison with partners and tracking of budget, project charter and budget utilisation for programmes with sponsors or partners.
5. You will analyse ecosystem needs, gaps of operation requirements startups may have and identify potential partners that could bridge identified gaps.
6. You will conceptualize and develop standardized strategic commercial objectives and partnership/sponsorship agreement guidelines across the organization.
7. You will develop, monitor and review performance indicators of measurement for the partnerships with corporations and ecosystem players across the organization.
8. You will provide consultancy and advisory services and cultivate deep relationships with key stakeholders and partners and clients and establish and enhance strategic partnerships with local and foreign entities to create opportunities in driving co-innovation activities.
9. You will carry out studies and prepare landscape reports on market development, economic analysis, technology trends and other relevant areas pertaining to the local startup ecosystem that the partners may request.
10. You will provide regular updates to the Management on the progress and activities for partners during meetings or in writing as and when as required.
11. You will manage or participate in any Special Projects, or undertake any other duties as assigned by the supervisor or the Management.

Requirements:

• Degree in a relevant field.
• 1-3 years’ work experience in a similar capacity. Fresh graduates with the relevant skills sets may also apply.
• You are obsessed with details and display unquestionable work ethics.
• A plus to have some domain knowledge of the startup scene, but more importantly you have a genuine passion for entrepreneurship and emerging technologies.

ACE.SG is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

1. Identifying New Business Opportunities

• Conduct market research to identify trends, customer needs, and potential areas for growth.
• Scout for new sales opportunities through various channels such as networking, cold calling, social media, and attending events.
• Explore new markets and customer segments to expand the company's reach.

2. Building and Managing Client Relationships

• Establish and maintain strong, long-lasting relationships with new and existing clients.
• Understand the clients' needs and offer tailored solutions to build trust and retain customers.
• Regularly meet with clients to discuss business needs, performance, and identify areas for improvement.

3. Sales and Revenue Generation

• Develop and execute strategies to meet revenue targets and sales goals.
• Present and pitch company products/services to potential clients and stakeholders.
• Negotiate contracts and close deals, ensuring profitable agreements for both parties.
• Work closely with the sales team to align goals and ensure effective lead conversion.

4. Strategic Planning and Market Analysis

• Collaborate with senior management to develop long-term strategies for business growth.
• Analyze competitor activity and market trends to identify opportunities and threats.
• Provide insights on market conditions, client feedback, and competitor strategies.

5. Lead Generation and Networking

• Use networking events, conferences, and online platforms to generate leads and business opportunities.
• Build and maintain a strong network of industry contacts and partners to support business development initiatives.
• Manage CRM tools to track leads, sales pipelines, and customer information.

6. Collaboration and Cross-Departmental Work

• Work closely with marketing, product development, and operations teams to ensure alignment and successful execution of business strategies.
• Ensure smooth communication between different departments to meet client requirements.
• Help the product development team understand market demands to tailor new offerings.

7. Reporting and Performance Monitoring

• Monitor and analyze performance metrics such as sales targets, lead conversion rates, and revenue growth.
• Prepare and present regular reports to senior management on business development activities, performance, and market trends.
• Adjust strategies as needed based on performance data and market feedback.

8. Contract Negotiation and Closing Deals

• Take the lead in negotiations, ensuring favorable terms for the company while addressing client needs.
• Finalize contracts and ensure compliance with company policies and legal requirements.
• Ensure timely delivery of services and follow-up to maintain long-term relationships.

9. Problem-Solving and Conflict Resolution

• Address any issues or challenges that arise with clients or within internal teams.
• Provide solutions to improve client satisfaction and maintain smooth business operations.

10. Market Expansion

• Identify opportunities for geographic expansion or entering new sectors.
• Help the company adapt to changing market dynamics by proposing adjustments to existing products or services.

The candidate should possess strong communication, negotiation, strategic thinking skills and a strong understanding of the Chinese market. Additionally, they must have the ability to analyze market trends, and the capability to create and manage relationships effectively.

FOOD PRODUCTION MANAGER Job description

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

1. Sourcing and recruitment of all crews for the Company managed vessels including preparation of employment contacts.

2. Ensure the crew are qualified i.e. meet the Company and flag state requirements with regards to certification and experience prior to joining the vessel.

3. Plan and oversee crew schedule, crew rotation, sign-on/off documentation, crew welfare.

4. In charge of reviewing/verifying crew payroll and impress fund and ensuring crew's final accounts are managed and paid on time.

5. Monitoring available ex-crew and schedule deployment, anticipating future Company's needs for recruitment and informing the Fleet Manager on manpower planning and employment problems.

6. Maintaining personal, medical, and training records and certification details of all personnel. Keeping all personnel files up-to-date in a computerized database which contains key personal data and assignment history.

Requirements:

• Diploma/Degree (Maritime Studies) or equivalent.

• At least 5 years of working experience in a similar position or experience in an Offshore Support Vessel industry.

• Communication and hands-on skill.

• Bilingual to communicate with Indonesian crews.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Must be able read and speak chinese.

Need to fly frequently to Guangzhou, China.

Manage suppliers/clients in China.

Have experience in dealings in China.

Prefer have sales experience in industrial chemical supplies.

Company dealing in manufacturing parts and industrial chemical supplies.

May need to fly to vietnam in future.