Job Descriptions:

• Reports to Project Manager.
• Provide admin duties and clerical supports to project team·
• Create and maintain proper indexes for documents filed in records·
• Distribution of emails and correspondences·
• Document controlling of site records and reports·
• Assist the Project Manager in administrating documents &/or purchase orders·
• Update manpower movement constantly· Compile the documents according to ISO requirements.·
• Assist project team in liaising with Head Office for related administration and personnel matters.·
• Handle with site stationeries ordering.

Job Requirements.

• Knowledge in Microsoft Office applications.
• Good organisation and multi tasking skills.
• Min GCE 'N' or 'O' level qualification.
• At least 3 year working experience in project site preferred

We regret that only qualified candidates will be informed.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

The Site Supervisor will oversee the installation of medical device at various OR, ICU, CSSD, and other healthcare project sites. This role involves coordinating with project teams, ensuring compliance with safety standards, and managing on-site activities to ensure timely and efficient project completion.

Key Responsibilities:

• Supervise and manage on-site installation activities.
• Ensure compliance with safety regulations, quality standards and company installation requirements.
• Coordinate with project engineers and managers to align on project goals.
• Coordinate with the main contractor and the sub-contractors.
• Conduct site inspections and prepare progress reports.
• Coordinate and supervise material deliveries to project sites.
• Attend the Tool Box Meeting and apply for the permit to work and other site forms.
• Resolve any on-site issues or conflicts.
• Maintain accurate records of site activities and inventory.

Requirements:

• Diploma in Engineering, Construction Management, or related field.
• WSQ Workplace Safety and Health Management in Construction Industry - WSHMCI (Formerly known as WSQ SCWWSH, MOM BCSS)
• WSQ Manage Work At Height (MWAH)
• Proven experience in site supervision, preferably in the medical device industry.
• Good interpersonal skills and organizational skills
• Knowledge of safety regulations and quality standards.
• Ability to work under pressure and meet deadlines.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

1. Arrange and supervise the construction site job to each foreman.

2. Prepare workers' attendance and workdone documents for QS to submit monthly claim.

3. Inspection with RE / RTO.

4. Monitor timber, plywood and rebar materials usage to prevent damage, wastage or loss.

5. Ensure workers working on site in safe condition.

6. laise with coustomers with regards to all site matters and meetings if required.

7. laise with Sub-con of their work progress and supervise their work in safety requirement.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Roles & Responsibilities

Job Description

• To assist the Project Manager or Project Engineer in the daily execution of work.
• To supervise the work of sub-contractors and in-house workers.
• To work closely with other site operations staff to meet the project schedule.
• Ensure installation is carried out as per construction drawings.
• To monitor the progress and quality of work being performed by workers.
• Ensure that works are executed within an acceptable standard of workmanship.
• Attend the daily tool-box meeting and convey clear instruction accordingly.
• Understand and ensure compliance in project requirement and scope of work.

Requirement

• At least 2 Year(s) of working experience in the related field is required for this position.
• Experiences in Structural Steel will be advantageous.
• Possessed of SCWSH (BCSS) is mandatory.
• Highly proactive attitude, self-motivated, team player, strong problem-solving and communication skills.
• Good written and spoken English.

Roles & Responsibilities

Your duties shall cover but not restricted to the following:

• Lead team of electricians
• Provide technical expertise for site preparation, project execution and coordination with adjacent trades, testing & commissioning and project handover
• Coordinate the procurement and delivery of materials and subcontractor services as per project plan
• Supervise and ensure ongoing works on-site are on track according to project schedule
• Attend site surveys, coordination meetings with consultants, sub-contractors and any relevant authorities
• Provide emergency response for fault tracing and troubleshooting as and when required at client sites
• Ensure adherence to and enforce Bizsafe work safety methods, RA, MOS, procedures and policies regarding all site activities

Requirements

• Hardworking and positive attitude, strong sense of responsibility
• People management skills, especially with clients and workers
• Candidates with prior working experience in the construction industry will have a strong advantage
• Strong knowledge in 3 phase 4 wire electrical distribution system, electrical single line diagram, cable sizing, protection circuit, protection discrimination and setting
• Good knowledge of relevant industry codes of practice and standards (especially SS638 / CP5) and site installation procedures, with familiarity in M&E work methods and sequence

Interested candidates should send an email to [email protected] with full resume, contact details, last drawn & expected salary. Only shortlisted candidates will be contacted.

Did you know KONE moves over one billion people every day. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

What will you be doing?

Project Management Generic

Site supervision process:
• Accountable for the delivery of the installation project
• Accountable for Site Safety
• Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material, minization of travel)
• Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables)
• Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson
• Prepares the overall installation program and resource planning
• Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers
• Responsible for site preparations and follow-up of site readiness
• Accountable for use of correct KONE installation methods throughout the installation
• Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets
• Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors
• Responsible for maintaining project documentation
• Updates information to company management systems (eg S-plan milestone updates)
• Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received.
• Accountable for final testing of the equipment and handover to maintenance

Customer and Sub-contractor Relationship management:
• Accountable for customer satisfaction and quality of installation
• Accountable for Sub-contractor quality and Safety performance
• Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project
• Aims at achieving allocated sales targets and add-on sales and variations during installations
• Develops and maintains a cordial and professional relationship with the sub-contractors

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

· Coordinating, planning and conducting the project plan

· Project formulation and monitoring progress and schedule

· Effective communication and co-ordination between project participants

· Attend site meeting, inspect, monitor and report project progress.

· Submit and update monthly project status

· Perform other duties or tasks as assigned by immediate superior or Project Manager

Requirements:

· Degree in Civil/Structural Engineering or its equivalent

· At least 3 years relevant working experience as Project Engineer in main contractor office

· Proficient in MS Office Word, Excel and Project Scheduling software

· Bilingual with good communication skills

Position: Site Engineer cum Quantity Surveyor

About Us:

ADT Builder Pte Ltd specializes in constructing premium landed houses and Good good-class bungalow (GCB) projects, including those with basements. As the main contractor, we pride ourselves on delivering high-quality construction projects with precision and excellence.

Job Description:

We are seeking a dedicated Site Engineer cum Quantity Surveyor to join our team. The successful candidate will play a pivotal role in overseeing on-site construction activities, managing project costs, and ensuring the delivery of projects on time and within budget.

Key Responsibilities:

• Site Supervision:

• Oversee and manage daily site operations to ensure quality standards and project timelines are met.

• Coordinate with subcontractors, suppliers, and consultants to resolve technical and site issues.

• Conduct site inspections and ensure compliance with safety regulations.

• Quantity Surveying:

• Prepare and manage project cost estimates, budgets, and cost control.

• Measure and value construction work for progress claims and final accounts.

• Evaluate and prepare variations and extension of time claims.

• Manage procurement processes, including tender evaluations and material take-offs.

• Documentation & Reporting:

• Maintain accurate records, including site diaries, progress reports, and material records.

• Prepare and submit progress claims, invoices, and other contractual documents.

• Liaise with clients, consultants, and authorities on project updates and requirements.

Requirements:

• Diploma or Degree in Civil Engineering, Quantity Surveying, or related fields.

• 6 years of experience in site supervision and quantity surveying, preferably in residential or landed housing projects.

• Strong knowledge of construction methods, materials, and regulations in Singapore.

• Proficient in AutoCAD, Microsoft Office, and quantity surveying software.

• Excellent organizational, communication, and problem-solving skills.

• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary package

• Opportunities for career growth and professional development

• Exposure to high-end residential projects

• A collaborative and supportive work environment

How to Apply:

Please send your detailed resume, including your expected salary and earliest availability, to [email protected]

Join us in building the future of high-quality residential construction. Apply today!

- Propose alternative design to substitute tender design that is practical, liable, cost-saving and conforms to relevant building code of practice.

- Liaise with client, architect, consultant, and main contractor for any site issues to ensure timely project execution. To represent the Company at site meetings and other meetings as required.

- Responsible for site coordination workers and to make accurate, decisive, and prompt decisions relating to work matters. Feedback to management on site problems for corrective actions to be taken.

- To ensure details in subcontracts, purchase orders are accurate and meet with the project specifications in covering the full scope of work intended and required by the main contract.

- Efficient project management which includes project scheduling, lead, and co-ordinate the whole project team which include supervisors, foreman, workers and subcontractors.

- Source for more competitive costs in equipment and subcontractor costs to minimize project cost and capital utilization.

- Responsible for preparation, checking and submission of shop drawings before commencement of installation works and as-built drawings upon completion. The drawings shall provide for the openings through building structures for the passage of M & E services and shall ensure conformance to regulation and clients’ requirements.

- Submission of monthly progress claim to clients and monitoring of variation works, avoid wide differential in claim and payment amounts. To finalize project accounts and variation claims early for client’s verification and payment.

- To monitor the progress of work on site and recommend, if appropriate, the interim payment certification to supplier/subcontractors proposed by the designated Project Engineer.

- To access, recommend and recruit suitable subcontractors and work force to provide quality engineering services to our clients.

- To be readily involved in tender estimation, variation quotation and costing preparation and assist the project manager in the preparation of budgetary statement.

- Responsible for all correspondences with the clients, authorities, main-contractors, subcontractors, vendors, architects, consultants, etc.

- To be actively involved with quality management system of the company.

- Perform any other duties as assigned by higher management or superior.

Job Requirements:

- Degree or Diploma holder in Mechanical Engineering or equivalent.

- Have more than 3 years or dible experiences in ACMV system.

- Proficient in Microsoft Office, AutoCAD and BIM.

- Independent, diligent, highly motivated with excellent team spirit and cope in a fast-paced environment.

- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.

- Excellent written and oral communication skills in both English and Mandarin.

We regret that only the shortlisted candidates will be notified

- To monitor and supervise work progression according to shop drawings, method statements, material and samples.

- To liaise and work with relevant authorities on shop drawings, materials and samples.

- Review and align Fire protection design drawings to ensure compliance with design specifications and guidelines.

- Knowledge in M&E and able to Identify discrepancies between M&E, structural, ID, architectural and client provisions.

- Manage and execute project as per the schedule.

- To attend meeting with contractors to address issues and update progress.

- Study and reviewing of drawings, specifications for compliance.

- Allocate work to supervisors and ensure jobs are correctly and properly achieved within standards and SOP.

- Plan and lead testing and commissioning of the fire protection systems.

- Liaise with regulatory bodies, fire departments, and other stakeholders to ensure compliance with relevant codes and regulations.

- Follow up with site / authority inspections, defects rectifications of the fire protection works.

- Plan and prepare OMM, training, As-Builts drawings for handing over of completed fire protection systems to client.

- Follow up with maintenance of fire protection systems during DLP.

- Ensure that all project documentation is accurate, complete, and up-to-date.

Job Requirements

-To assist the Project Manager on overall site works related to Fire Protection and this shall be in line with safety requirements.

- Hands-on and technical assistance for fire protection systems services, programming, testing and commission for the projects.

- Design and engineering of fire protection system.

- Supervision of work, liaise with sub-contractors, site supervisors, foremen and workers regarding the overall fire protection system.

- Attending to all site meetings with owner, consultants on all matters relating to the project operation and co-ordination

Requirements:

- Min 3 years similar capacity experience in fire protection Industry

- Knowledge of AutoCAD added Advantage

Responsibilities

· Assist Project Manager to plan, manage and ensure smooth implementation and monitor of projects assigned from inspection to completion on time and of desired quality

· Support Project Manager through coordination, follow-up and reporting the progress and quality of the overall projects

· In charge of leading and managing the team of foreign workers to ensure high quality and timely delivery of organization’s project and solutions

· Responsible for effective site administration which includes site safety and control of materials/plants on site

· Ensure that all safety compliance and processes adhered to by all workers

· Assist to manage and monitor site operation, workers and subcontractors

· Responsible for coordination and supervision to ensure works are carried out efficiently and on schedule

· Able to communicate to all levels and attend to daily site meeting

Requirements

· Diploma or equivalent

· With relevant working experience

· Excellent project management and organization skills

· Able to communicate in English.

• To be the person responsible for your own business unit.
• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
• To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times
• To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
• To ensure that the outlet reaches its sales target
• To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers
• To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

• Responsible for the daily operations of the restaurant
• Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Pol and Guidelines.
• Provide excellent customer experience

· Manage development and implementation of business strategy approved by CEO

· Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)

· Legal representation of company and maintain regular contact with overseas government including timely reports (tax department and other agencies as required)

· Establish and maintain an effective local and overseas marketing and sales strategy (Direct sales, B2B contracts)

· Represent company in corporate meetings (Both in Singapore, ASEAN countries and in China).

· Acquire new partnerships in the ASEAN and China market.

· Creating, optimizing, and monitoring corporate travel policies.

· Analyzing and preparing reports on travel tours.

· Ensuring operations run smoothly

Job Requirements

· Degree in hospitality and tourism related field

· Personal network of travel partners in ASEAN and China is a must

Job Description

* Industry/ Organization Type: wood manager

* Position Title: Sales Manager

* Working Location: Tai seng

* Working Hours: Monday to Friday, 8.30 am – 5.30 pm

* Salary Package: Basic + Transport Allowance + Commission + Mobile + Variable Bonus

* 薪资范围：SGD 4000 - SGD 6000

*

Key Responsibilities

* To expand company brand name in the market

* To explore other areas of business with existing company corporate customers

* To prepare a monthly sales pipeline/sales forecast for General Manager

* To prepare quotations for all customers including overseas customers.

* To assist customer service to procure the right rates

* To make visitation to the customers for both corporate and potential customer

* To prepare a fortnightly gross profit report and shipment volume report

* To conduct briefing and training to other departments for all new business and/or lanes

* To work closely with Operation dept. to set up customer SOP and conduct briefing to all other departments involved before the start of shipment

* To assist the Finance Manager in chasing for bad debts

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.