Job Description & Requirements:

1. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring compliance with all company standards

2. Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Responsible for overseeing operations such as managing employees, handling customer complaints, and generating financial analysis

4. Responsible for training employees, coordinating work and schedules, and giving tasks to each employee according to their position

5. Overseeing inventory ordering of the items needed for the operations

6. Responsible for ensuring that customers are satisfied at all times.

Role Purpose

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilites

• Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.
• Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.
• Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.
• Lead, coordinate and participate in improvements as they relate to the on-site IT environment.
• Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.
• Test fixes to ensure problems have been adequately resolved.
• Perform post-resolution follow-ups to customer requests.
• Evaluate documented resolutions and analyse trends for ways to prevent future problems.
• Field incoming requests from customers via both telephone and e-mail in a courteous manner.
• Build rapport with customers.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Prioritise and escalate problems (when required).
• Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.
• Serves as a back up to the IT Support Technician as appropriate.
• Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.
• Supports operates and maintains AV equipment for live meetings and events.
• Provides support and demonstrates expert knowledge for online webinar tools and applications.
• Acts as backup trainer when requested.

Job Description & Requirements:

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Responsible for the implementation of the strategic direction for Cleaning Operations on site, building the operating model including enhanced clean regimes, recruiting and engaging the cleaning team all with a focus on enhancing client experience.

Supervise and manage the cleaning team. Manage the time and attendance system, verify data and time sheet. Delivery of some of the training programs. Monitor of work performance and welfare matters.

Interested, pls email resume

Thank you.

Key Responsibilities:

• Oversee daily operations of the massage therapy department.
• Recruit, train, and manage a team of massage therapists.
• Ensure exceptional client experiences and uphold the highest standards of service.
• Develop and implement marketing strategies to drive client engagement.
• Manage scheduling, inventory, and budgeting effectively.
• Stay updated on the latest wellness trends and techniques.

What We Offer:

• Competitive salary and performance bonuses.
• Professional development opportunities.
• A supportive and friendly work environment.
• Discounts on wellness services and products.

• Leading: Setting goals and objectives for the team, and motivating them to meet them
• Planning: Creating and implementing business strategies, and developing improvement plans
• Staffing: Hiring and training employees, and assisting with new employee onboarding
• Organizing: Organizing employee schedules, and ensuring compliance with company policies and procedures
• Monitoring: Monitoring and evaluating employee performance, and providing feedback
• Managing: Managing budgets and resources effectively, and handling customer inquiries
• Collaborating: Collaborating with cross-functional teams, and resolving conflicts between team members

Job Description & Requirements

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: Orchard, requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Create solutions to complex technical problems in life science, Power, water treatment, chemical and petro-chemical, shipyard and oil and gas plants.
• Do field/ bench Calibration of measuring instruments like Pressure, Temperature, Flow, radar level, analyzer, wireless and collect data
• Calculate calibration range, mA, Freq, required output and accuracy before doing calibration and record the result during calibration
• Analyze and compile technical and statistical information and prepare report
• Maintain accurate engineering documents

Requirements:

• Diploma / Degree equivalent in Electrical / Electronic / Instrumentation
• Minimum 3 years of relevant experience in the same field
• Valid Singapore driving License is preferred
• Knowledge relating to Mechanical and Measuring Instruments
• Good reading, writing and verbal communication skill in English
• Technical report writing and able to read the schematic diagrams
• Willing to work at island wide customer sites

• To perform engineer’s role on method statement, implement cost & time efficiency on operation and supervise site works compliances and inspection requirement
• Carry out daily site supervision, coordination and quality assurance of all trades implementation on site
• Work closely with sub-contractors on project progress and ensure timely work arrangements
• Keep track on variation and claims of contract and cost impact and feedback information to Senior Engineer/ Project Manager
• Checking plans, drawings and quantities for accuracy of calculations
• Scheduling materials and equipment purchases and deliveries
• Liaise with consultant and carry out site inspection
• Attend weekly or monthly meeting with sub-contractors on work progression and prepare monthly meeting progression report

An Electrical Engineering background to design Solar PV system, including prepration of Auto CAD drawings,SLD, STR, LPS and other related drwings. Must be independent and able to execute project alone. Must have minimum experience of Solar projects execution. Well versed with Electrical connections, Including Inverter, PVACDB

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• MUST BE HAVE CAT1/3 shop experience
• 
  
• Able to record treatments furnished to customers.
• Able to supervise and manage the team.
• Oversee the company operation and staffs duties
• Report to the director the company's operations and updates.
• Able to do overtime and might need to do long hours
• Able to commit on 6 days per week
• Experience Massage therapist and comfortable in massage workplace settings
• Experience in Branch Manager role 2 years and above
• 工作经验：有2年或以上工作经验，
• 良好的个人卫生习卫生习惯
• 鉴于按摩需要一定的体力

· Manage development and implementation of business strategy approved by CEO

· Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)

· Legal representation of company and maintain regular contact with overseas government including timely reports (tax department and other agencies as required)

· Establish and maintain an effective local and overseas marketing and sales strategy (Direct sales, B2B contracts)

· Represent company in corporate meetings (Both in Singapore, ASEAN countries and in China).

· Acquire new partnerships in the ASEAN and China market.

· Creating, optimizing, and monitoring corporate travel policies.

· Analyzing and preparing reports on travel tours.

· Ensuring operations run smoothly

Job Requirements

· Degree in hospitality and tourism related field

· Personal network of travel partners in ASEAN and China is a must

MANAGER

Basic Salary: $4500 – $5000

Roles & Responsibilities

Job Description

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Recruit, train and supervise staff

Find ways to increase quality of customer service

Collaborate with the management team to improve service efficiency

Job Requirements

Knowledge of organizational effectiveness and operations management

Familiarity with business and financial principles

Ability to work under pressure and meet deadlines

Excellent communication and team management abilities.

JOB DESCRIPTION

· Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

· Able to work on weekends and public holidays

· Able to work at night shift and split shift

Key Responsibilities:

• Assist in the planning, execution, and monitoring of civil engineering projects to ensure they are completed on time and within budget.
• Supervise construction activities on-site, ensuring compliance with technical specifications, safety regulations, and quality standards.
• Liaise with project managers, clients, subcontractors, and authorities to ensure effective communication and project alignment.
• Conduct regular site inspections to monitor progress, quality of work, and adherence to safety protocols.
• Review technical drawings and designs for accuracy and ensure they are implemented correctly on-site.
• Prepare progress reports and documentation for management and stakeholders.
• Identify potential issues or risks during project execution and develop appropriate mitigation strategies.

Qualifications:

• Education: Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board (PEB) or Building Construction Authority (BCA).
• Experience: Minimum of 8-10 years of relevant local experience in civil engineering projects, specifically in infrastructure, sewer & drainage, and roadworks.
• Certifications: Possession of Resident Engineer (RE) or Resident Technical Officer (RTO) certification is preferred.
• Project Exposure: Experience working on LTA or PUB projects is highly desirable.

Skills:

• Strong technical knowledge of civil engineering principles and practices.
• Excellent leadership and team collaboration skills.
• Proficient in project management software, AutoCAD, MS Office, and MS Project.
• Ability to work independently with minimal supervision while meeting tight deadlines.
• Strong problem-solving skills and attention to detail.

Benefits:

• Competitive salary package commensurate with experience.
• Opportunities for professional development and career advancement.
• A dynamic work environment focused on innovation and sustainability.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Daniel Lim | Registration Number: R24124455 | AlwaysHired Pte Ltd

EA Licence No: 24C2293

Responsibilities

• Ensure the smooth day-to-day running of the mobile shop.
• Open and close the store on time and maintain cleanliness and orderliness.
• Monitor cash flow, and sales transactions, and ensure accurate billing and receipts
• Supervise and motivate sales staff to meet sales targets.
• Recruit, train, and develop staff in customer service, product knowledge, and sales techniques.
• Assign tasks and create schedules to ensure efficient operations.
• Oversee customer interactions to ensure satisfaction and resolve complaints promptly.
• Train the team to explain features of mobile phones, accessories, and plans.
• Promote new products, offers, and services to increase sales.
• Track stock levels for mobile phones, accessories, and SIM cards.
• Manage orders, ensure timely restocking, and reduce excess inventory.
• Maintain accurate inventory records and minimize loss or theft.
• Build and maintain relationships with distributors and suppliers.
• Negotiate prices and deals for phones, accessories, and services.
• Ensure timely delivery of stock to avoid shortages.
• Ensure compliance with company policies and legal regulations (e.g., warranty policies, and returns).
• Maintain records of transactions, sales reports, and staff performance.
• Submit regular performance and inventory reports to senior management.
• Plan and execute in-store promotions, discounts, and events to attract customers.
• Collaborate with marketing teams for digital campaigns and local advertisements.
• Monitor the effectiveness of promotions and adapt strategies as needed.
• Stay updated on the latest mobile technologies, plans, and accessories.
• Train the team to troubleshoot and offer basic technical support to customers.
• Coordinate with service providers for post-sale issues or warranty claims.

Administrative managers oversee all support and clerical work within a company. They need to supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They need to work with management and support staff to assess and improve administrative processes and enhance efficiency.

Key Responsibilities

• Manages a team of administrative officers, training and developing them to enhance performance
• Oversees daily support activities
• Ensures completion of all administrative tasks
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols
• Coordinates with executive management and other managers to ensure alignment with the company’s mission, vision, core values, and objectives
• Tracks team performance and ensures quality of work is within acceptable levels

Requirements

• Minimum of 5 years experience in administrative management
• Excellent communication skills, both verbal and written
• Strong leadership skills
• Able to effectively interact with different types of people
• Excellent planning, organizational, and project management skills
• Bachelor’s degree required

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Assist Project Manager in all on-site technical/ engineering matters and deal with Main Con EngineerPrepare submission of shop drawing / Materials / MOS/ Monthly Progress Claims and PM Reports.Lead in Site Coordination and execution relating to the construction project, Deal with Maincon Supervisor ,Workers and subcon.

To update structural/architectural/ progress with scheduling tools.Supervise and monitor projects are carried out in accordance with the company’s operatingprocedures, quality standards & contractual specifications.
Ensuring supervisors meet clients’ regulatory work requirements.

With LTA and Bore experience for Road and MRT projects

Responsibilities:

• Create solutions to complex technical problems in a variety of Industries
• Do field / bench Calibration and collect data
• Calculate calibration range, mA, required output and accuracy before doing calibration and record the result during calibration
• Inspect products and process for flaws and identify areas of improvement
• Arrange to calibrate Master test equipment in due time
• Analyze and compile technical and statistical information and prepare report

Requirements:

• Higher NITEC or equivalent is required
• Minimum 3 years of relevant experience in a similar field
• Valid LEW certification is preferred
• Basic knowledge relating to Electrical and Instrument equipment is required
• Good reading, writing and verbal communication skills are required
• Technical report writing techniques
• Able to read the schematic diagrams
• Willing to work at island wide customer sites

Day Technician

• Work Location: Jurong (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range : $2200 - $2500 + $200( Site Allowance )

Responsibilities:

The Day Technician is responsible for Heat Treatment Daily Operations, support shift team on Grade Change Maintenance activities and Day shift Operations.

• In charge of day-to-day operation for Heat treatment unit to ensure quality, safety and production capacity are met according to production plan.
• Lead and support GCM transition activities for HT facility, and main operation in ensuring cleaning activities are done efficiently up to company operation standard before handing over to maintenance.
• Ensure any operational issues are communicated and followed by the maintenance team by working closely with maintenance contractor and coordinator.
• Support the shift team in multiple aspects of operation consisting of off-spec PVA blending, chemical loading/unloading, chemical preparation and GCM cleaning.
• On all activities, report to shift supervisor and day supervisor to ensure daily operation are done safely and according to the requirement.
• Any other duties as assigned.

Requirements:

• NITEC or Diploma in Chemical Process Technology
• At least 3 years’ working experience as Process Technician in a chemical industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Day Technician

• Work Location: Jurong (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range : $2200 - $2500 + $200( Site Allowance )

Responsibilities:

The Day Technician is responsible for Heat Treatment Daily Operations, support shift team on Grade Change Maintenance activities and Day shift Operations.

• In charge of day-to-day operation for Heat treatment unit to ensure quality, safety and production capacity are met according to production plan.
• Lead and support GCM transition activities for HT facility, and main operation in ensuring cleaning activities are done efficiently up to company operation standard before handing over to maintenance.
• Ensure any operational issues are communicated and followed by the maintenance team by working closely with maintenance contractor and coordinator.
• Support the shift team in multiple aspects of operation consisting of off-spec PVA blending, chemical loading/unloading, chemical preparation and GCM cleaning.
• On all activities, report to shift supervisor and day supervisor to ensure daily operation are done safely and according to the requirement.
• Any other duties as assigned.

Requirements:

• NITEC or Diploma in Chemical Process Technology
• At least 3 years’ working experience as Process Technician in a chemical industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Reports to the Project Manager or Assistance Project Manager
• In-depth understanding of project specifications, technical details and construction drawings.
• Carry out work scheduling, material requisition planning, project supervision and documentation.
• Supervise structural/architectural works, coordinate with client’s representatives, consultants and sub-contractors on technical matters.
• Ensure timely completion and good quality of works.
• Ensure safety regulations are complied with.

Requirements

• Diploma in Civil / Structural Engineering or equivalent.
• 5 to 10 years’ of site management experience