• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

Understanding the organization's business goals and objectives, and ensuring that IT initiatives are aligned with these goals.

Assisting in the development of business cases for IT projects, outlining the expected benefits, costs, and risks associated with each initiative.

Collaborating with senior management to allocate resources, including budget, staff, and technology, to support prioritized IT initiatives.

Identifying and mitigating risks associated with IT projects and investments, and advising senior management on risk management strategies.

Effectively communicating the value proposition of IT initiatives to senior management, including the potential benefits to the organization and how they align with business objectives.

Monitoring the progress of investments, and providing regular updates to senior management on key milestones, challenges, and successes.

The General Manager supports the Senior Vice President in executing engineering responsibilities, including the identification, selection, bidding, and oversight of civil engineering projects. This role encompasses strategic planning and leadership of cross-functional teams.

(A) Essential Job Functions:

The General Manager is responsible for, but not limited to, the following:

• Strategic Leadership and Execution: Identify opportunities for business growth and expansion, develop strategies to optimize operational efficiency, and ensure alignment with the company’s global objectives and regional business needs. Contribute to the planning and estimation of civil engineering projects. Oversee the bidding processes for the company and its subsidiaries across the Asia-Pacific region, ensuring consistency with projected award values.
• Project Oversight: Review client-provided designs and technical specifications and prepare detailed tender submissions for civil engineering project bids. Collaborate with team members throughout the prequalification and bidding processes, ensuring the thorough preparation of both technical and commercial proposals.
• Reporting and Performance Optimization: Report to Tokyo Headquarters on business development matters related to civil engineering projects. Stay informed about the latest trends and developments in the Japanese market, including economic conditions and the competitive landscape.
• Team Leadership and Collaboration: Work closely with subsidiary branch leaders to identify opportunities for operational improvement and cost efficiency. Manage and lead a team at the Asia-Regional Headquarters, ensuring effective delegation, task prioritization, and smooth workflow in dynamic environments.
• Lead for large-scale construction projects valued at over USD 200 million, ensuring proper budgeting, forecasting, and cost control.
• Cross-functional collaboration working closely with subsidiary over Asia Regional and Head quarter in Japan.
• Perform any additional responsibilities as delegated by the Vice President or President.

(B) Minimum Qualifications/ Job Experience:

• Degree in Civil Engineering or its equivalent, preferably holding Professional Engineer or equivalent qualification.
• Proficient in both MS Office, MS Project and AutoCAD.
• At least 25 years working experience in Civil Engineering with at least 15 years in managing experience.
• At least 10 years of experience working on civil engineering project site and at least 10 years of experience leading multicultural and multinational project teams in construction and/or business development/bidding for civil engineering projects, with a focus on foreign countries within the Asia-Pacific region.
• Currently part of the top management team (at least General Manager position and above) in the decision-making on tender strategy in the tender process and be competitive in securing new projects for the company.
• More than 10 years of experience in major construction projects worth over 200 million USD.

(C) Knowledge/ Skills/ Abilities:

• Strong analytical and problem-solving abilities with a focus on continuous improvement.
• Comprehensive understanding of authority requirements and engineering standards applicable in the Asia-Pacific region.
• Proven working knowledge and experience as a main contractor in civil engineering projects.
• Business level Japanese skill of at least JLPT N1 or equivalent to ensure accurate communication on business development and bidding for civil engineering project with Tokyo head office in Japan.

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Our client is a rapidly growing platform transforming cross-border and local services by connecting people with efficient solutions. As Marketing Manager, you will drive marketing strategy, execute impactful campaigns, and optimize performance to fuel growth. This role offers the opportunity to shape marketing direction, collaborate with cross-functional teams, and lead digital and offline initiatives in a fast-paced environment.

Responsibilities:

Strategy Development & Execution:

• Develop and implement marketing strategies aligned with business goals and target audiences.
• Lead multi-channel campaigns from concept to execution, ensuring brand consistency, budget adherence, and timely delivery.
• Identify growth opportunities, refine market positioning, and maintain brand voice across touchpoints.

Team Leadership & Collaboration:

• Lead and mentor the marketing team, fostering collaboration and high-performance.
• Work with internal teams (sales, product, operations) to align marketing initiatives with company goals.
• Ensure consistent messaging and branding across departments.

Campaign Management & Optimization:

• Manage digital campaigns (social media, email, SEO, ads) and offline events (trade shows, conferences).
• Analyze campaign performance and optimize strategies to drive engagement and ROI.
• Use data insights to refine targeting and tactics.

Content Strategy & Creation:

• Oversee content creation (blogs, whitepapers, social media, videos) to boost brand awareness and engagement.
• Ensure alignment with brand standards and collaborate with creative teams to produce impactful content.

Market Research & Insights:

• Conduct market research to stay ahead of trends, customer needs, and competitors.
• Use insights to develop targeted campaigns and refine marketing strategies.

Analytics & Reporting:

• Track key performance metrics and present actionable insights to senior leadership.
• Continuously adjust strategies to improve campaign effectiveness and meet KPIs.

Budget Management & Resource Allocation:

• Develop and manage the marketing budget, optimizing resources for maximum ROI.

Event Planning & Coordination:

• Plan and execute offline events (conferences, seminars) to enhance visibility and engage target audiences.
• Manage logistics and evaluate event performance.

Cross-Departmental Support:

• Support product launches and promotions with marketing materials and strategies for maximum exposure.
• Serve as a key point of contact for all marketing-related activities across departments.

Requirements:

• Proven experience as a Marketing Manager or in a similar leadership role, ideally in a fast-paced, dynamic environment.
• Strong knowledge of marketing principles, digital channels, and analytics.
• Expertise in campaign management, brand strategy, content creation, and cross-functional collaboration.
• Experience in team management, budgets, and resources efficiently.
• Excellent communication, project management, and leadership skills.
• Data-driven with strong analytical and decision-making abilities.
• Creative, with the ability to innovate and develop new marketing strategies.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel: R1326341 (Ng Zhenyu)

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

We are looking for a professional qualified Senior Operations Manager Work with chefs and other personnel to plan menus that are high in demand and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high quality of preparation and service etc.

Responsibilities

Responsible for Operational leadership of F&B and Hospitality team
Responsible for the delivery of the overall operational metrics & sales targets
Coordinate daily Front-of-the House and Back-of-the-House Restaurant Operations
Set and Review Quality Performance Standards. Regularly review product quality and research new vendors. Identify and highlight further opportunities for services and process improvements.
Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Train current and new employees on proper customer service practices
Human Resource (HR) management including conducting return to work interviews, authorizing holiday requests, the implementation of any disciplinary procedures, dealing with grievances, organizing, and supervising shifts, and conducting annual appraisals. Motivate and effectively performance manage Operations Managers within the account to ensure delivery of overall targets and business plan.
Manage supply chain resources and ensure accurate inventory.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s brand image and marketing activities. Promote the brand in the local community through multiple channels e.g., word-of-mouth, restaurant events, social media campaigns, advertising and co-branding. Recommend ways to reach a broader audience.
Control operational costs, identify measures to cut waste and maintain efficiency metrics.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Implement policies and protocols for Business Continuity to maintain future restaurant operations.

Requirements

Minimum 5 years’ work experience in a Managerial role in the F&B and Hospitality industry
Strong leadership, motivational and people skills, with proven ability to manage large, diverse teams.
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
Experience in F&B and Hospitality Hygiene is necessary for this role. Experience in Compliance with Health & Safety procedures (HSA, FSSAI, etc) is essential.
Experience in vendor management and supply chain management for F&B is critical
Fluent in the English Language and the ability to communicate at all levels.
Highly skilled in operations fiscal management.
Ability to thrive under pressure and execute with pace.
Bachelor degree in Business Administration; hospitality management
Ability to demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
International coordination and travel would be needed (in line with pandemic regulations) to oversee operational setup as well as vendor and supply chain management.
Our team consists of highly experienced professionals who share their unique perspectives to arrive at creative solutions for our partners and the industry. Come join and be part of our company that offers great benefits with opportunities to advance your career.

• Provide technical support to customers on UPS,DC Systems and battery coordinate with end-users on-site
• Installation, commissioning, repair/maintenance
• Ensure safe working environment
• Provide training on start up and operational of UPS and DC systems
• Proactive follow up with maintenance contracts
• Any other adhoc duties as assigned

Requirements:

• Diploma in Electrical / Electronics Engineering or equivalent
• Min 5 Years of relevant experience in UPS and DC power industry
• Working Hours: Monday - Friday (8.30am - 5.30pm), Saturday (8.30 - 12.30pm)
• Location: Ubi
• Salary: Up to $9000
• Able to travel overseas whenever required
• Possess own vehicle
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Hi,

Looking for Aircon Specialist and preberably with technical skills for the jobs.

We are looking for trainees as well who are willing to learn hands on in mechanical engineering.

from age 18-40

For Repairing of Airconditioning and mechanical ventilation fan

- Knowledge of how to repair or even with Chiller knowledge

For installation of Airconditioning and mechanical ventilation fan

- Knowledge of how to install ACMV equipments

Management skills to manage supervisors and technicians on their technical knowledge and also to plan their schdules and work plans.

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

Responsibilities

• Develop and implement successful design strategies and implement them for the project
• Ensuring that the multi-disciplinary teams building the project work together smoothly and that everything is delivered on time and within budget
• Overseeing the design process using technical expertise
• Advising on the selection of materials used and other aspects of procurement
• Working with clients to ensure that their expectations are met
• Reviewing designs with health and safety in mind
• Ensuring strict compliance of the design in accordance with contractual requirements and Singapore standards
• Maintaining thorough documentation of the design process
• Managing processes relating to the project’s design to ensure that everything is delivered to schedule and budget
• Keeping up to date with changing building legislation and codes of practice relating to design
• Prepare and submit Single-Line Diagrams (SLD) and Drawings for FAT.

Requirements

• Degree in Electrical Engineering or any other relevant field with relevant design working experience
• Preferably a Professional Engineer registered with the Professional Engineers Board, Singapore
• Be independent, analytical, highly motivated with excellent team spirit and interpersonal skills

Permanent, Ang Mo Kio. 5 days

Job scope

During project

· To prepare shop drawings, ‘AS-Built” drawings and Materials Bill of Quantities required for the project

· To manage internal company workers, sub-contractors and product vendors work execution

· To monitor M&E equipment migration/replacement and troubleshooting.

Site management

· To attend site meeting n inspection ,co ordinate site work

· To handle main contractor for issue resolution

· To plan works activities with a team of supervisors in accordance to the master schedule.

· To ensure health and safety procedure are adhered to.

· Check/develop electrical engineering on single line diagram, equipment selection, commissioning, and handover of project.

Requirement

· Diploma n above in electrical engineering

· 5 years experience in M&E electrical project management

· Understand SCADA PLC system.

Work location :Ang Mo Kio, Singapore.

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified.

Our client is a leading online education company headquartered in China, with over 600k active users. They are setting up a new branch in Singapore and are seeking a competent local HR Manager to support the company’s establishment and growth.

Job Responsibilities

• Recruit teachers and other relevant staff.
• Oversee HR functions, including employee management, payroll, and benefits.
• Assist in the initial company setup, process establishment, operations, and handle administrative and daily tasks.

Job Requirements

• Bachelor’s degree in Business, Human Resource Management, or a related field.
• Familiarity with Singapore’s recruitment processes and labor laws, with relevant HR experience.
• Strong communication and organizational skills, capable of managing multiple tasks.
• Flexible, adaptable, and open to handling diverse responsibilities.
• Passion for working in a startup environment and supporting company growth

Working Hours
Monday to Friday, 9am - 6pm.

EA License 16C8280

EA Personnel Reg No R1769516 Grace

Construction Manager (Railway Trackwork)

The ideal candidate for this position will possess minimum of 8 years of experience in railway engineering and construction projects. The candidate MUST have experience in railway renewal projects.

Responsibilities :

• To organize and control site meetings with the sub-contractors & suppliers.
• Coordinate the access with SMRT for railway construction works.
• In charge of all the planning, and execution of the railway system replacement works.
• Review and approve all the submitted survey reports.
• In charge of all Handback Engineers
• Review and check the sufficiency of information for construction.
• To liaise with the client and consultant regarding discrepancy of drawings and specifications.
• To issue Request for Information (RFI) to the client and operator for project and construction information.
• To identify and propose effective construction methods to enhance productivity and quality of the works at reduced costs.
• To control material wastages.
• To plan and organize daily site activities.
• To monitor and review project scope and inform the quantity surveyor for any possible variation orders.
• To collect and control engineering information and data from the client and in-house technical staff.
• To monitor and ensure that the NCR items are promptly responded with remedial proposals for the Engineer acceptance before implementation, conduct joint inspection after the rectification is done and finally close-out of the NCR

Requirements :

• Minimum 8 years of engineering experience with a recognized degree in either Civil/Mechanical/Railway Engineering of which, at least 5 years of experience in managing construction team for railway projects of similar scale.
• Must have experience in railway renewal projects working during engineering hours.
• Proven technical, engineering and managerial experience and be conversant with all relevant rules, regulations, codes of practice and industry standards
• Working knowledge and understanding of competence requirements for technical engineering railway safety critical works

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Job Description:

• Participate in develop brand management strategy
• Make annual/monthly plan and budget plan for each brand and organize the implementation
• Establish and improve marketing management systems, business processes and operating standards, Implement various systems, processes and standards, formulate specific solutions to problems and implement.
• Media operation and promotion management.
• Brand marketing planning and implementing management. Evaluate the effectiveness of various marketing activities, issue analysis reports, timely adjust and optimize marketing strategies to improve brand awareness and market share.
• Market research and data analysis, evaluate the performance and changes of the brand in the market, and adjust the marketing strategy and brand promotion plan in time according to the data and changes
• Member management
• Brand public relations management
• Oversee and manage all the design and production in marketing department.
• Other job assigned by superior.

Job Requirements:

• Bachelor’s degree in marketing, business or any other relevant field
• Perferable with F&B marketing experience
• Leadership and project management skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• Strong verbal and written communications skills.

>> Job title: General Manager

>> Location: Various Loactions

>> Working hours: 8.30am to 5.30pm

>> Salary: $9000 - $15000

>> Preference: Full-time job

HIGHLIGHTS:

- To manage and run the operation of the whole company

- Meet customers to secure projects

- Presenting the design and ideas on advertisement

-Create awareness of company’s brand.

RESPONSIBILITIES:

- More than 8 years experience in designing or advertisment firm

- Able to draw and design projects for customers on signboard and interior design

- Able to guide and assure project progression

- Able to engage with people from all walks of life.

- Related experience will be an advantage.

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

DM Advertising Welcome you to join our team!

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships

The position reports to the Assistant Marketing Director. The Chief Commercial Officer of V3 Gourmet is also involved in decision making when it comes to global investments with high importance.

Within the organisation, this position will conceive strategies to be implemented by the digital sales, marketing and social media teams and has primary working relationships with the PR, Marketing, Social Media, Operations, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (IT developers, payment portals, etc.) as well as customers from online and social media platforms.

eCommerce Strategy and Operations

• Lead the Bacha Coffee HQ digital team and advise teams within franchises and subsidiaries.
• Create an annual digital marketing calendar in conjunction with the Bacha Coffee global marketing & communications team and oversee the translation of this vision into a coherent digital strategy across all Bacha Coffee digital platforms.
• Perform detailed research into luxury brands across multiple markets and structure, support with research, analysis, and reporting related to digital, such as market research, target segmentation, and brand strategy and present recommendations to management.
• Identify how to solve problems and increase business activity using digital solutions across departments, including corporate sales, retail and F&B.
• Stay up to date and advise management on new technologies to ensure Bacha Coffee always offers the very best user experience. Identify opportunities for Bacha Coffee to use digital technology to enhance the overall marketing mix: product, price, place, or promotion. De-construct competitive best practices and create benchmarks.
• Conduct training sessions for partner and franchise organisations, developing high-quality, best-in-class educational materials to facilitate knowledge sharing and ensure alignment with company goals and standards.

Website Management

• Direct the optimisation of eCommerce content and design to match brand guidelines and improve user experience, performance and conversion optimisation.
• Oversee the planning and coordination with HR and Warehouse in the planning and execution of eCommerce and online marketplace fulfilment.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Oversee vendor and supplier relationships, conduct briefing sessions, negotiate terms, evaluate proposals and contract terms, sign off on projects in conjunction with company management.
• Constantly assess and re-evaluate in-house and outsourced teams and third parties involved in the development, implementation and maintenance of all Bacha Coffee digital platforms to ensure optimal performance at all times.
• Define global digital architecture detailing what sites the brand will maintain around the world in various versions and languages and conduct asset audits to map a brand’s global web presence and assess the effectiveness of each asset.

Marketplace Management:

• Lead strategy and operations for Bacha Coffee’s global marketplaces.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Coordinate with internal teams to ensure accurate product availability and timely shipments.

Performance Marketing and Search Engine Optimisation (SEO)

• Develop media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Maintain agency relationships to ensure that the right growth strategies for BachaCoffee.com are implemented through paid channels.
• Conducting keyword research and analysis to optimise paid campaigns.
• Oversee implementation of SEO strategies to ensure Bacha Coffee online platforms perform well organically and rank highest in key categories.

Customer Service

• Oversee customer service department engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Investigate customer behaviour and consider improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.
• Constantly explore new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Communication, Reporting & Budgeting

• Lead the Bacha Coffee HQ digital and customer service teams and oversee the performance of the same teams within Bacha Coffee franchises and subsidiaries.
• Cultivate a clear and transparent line of communications with management.
• Develop annual budgets/plans for the department and its activities, monitoring progress, assuring adherence, ensuring that objectives are reached, and evaluating performance.
• Compile and present monthly/annual digital performance reports to management and board.

Qualifications

• At least 8-10 years’ experience in a strategic eCommerce role.
• Experience dealing with local and international markets and customers.
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

• Organising and managing project teams, including hiring contractors as needed to complete specific tasks
• Ensuring that all costs are wihin budget and working with team members to identify opoortunities for cost savings
• Communicating with clients throughtout the project to ensure they are satisfied with progress and updates
• Developing and implementing project timelines, ensuring that deadlines are met and that tasks are completed on time
• Evaluating project risks and making recommendations for mitigration of identified risks
• Providing regular progress report to clients on the status of projects
• Managing teh day-to-day operations of projects to ensure they are completed on time and within budget
• Communicating with architects, engineers, contractors, subcontractors, suppliers, and other parties involved in teh project
• Ensuring that all project documentation is completed according to company standards and laws

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

About the Job

The Program Department plays one of the most critical roles in Cyrus. Every new project in Cyrus begins with you leading the project team and laying the groundwork to ensure a smooth and successful completion. Regardless of technical challenges or scheduling conflicts, you will lead, guide, and inspire your project team members, managing every facet of the project's development and collaborating with your team to resolve problems while staying focused on your commitments to the customers.

Your key responsibilities are as follows:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Your areas of knowledge and expertise that matter most for this role:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

Work Location: Malaysia

Responsibility:

Oversee the planning, coordination, and execution of SAP programs to ensure successful delivery of projects within scope, budget, and timeline but not limited to:

Program Planning and Strategy

• Develop ERP transformation program / project plans: Create detailed roadmaps and timelines for the ERP transformation program while includes relevant workstreams, projects implementation or upgrade processes. Maintain organizational standards of satisfaction, quality, performance, and time.
• Align Program objectives with business goals: Work with senior leadership and stakeholders to ensure that the ERP system supports the organization’s strategy.
• Budget and resource management: Prepare budgets and ensure the project is cost-effective and within the financial constraints. Forecast the resources needed to achieve program objectives.

Stakeholder Engagement and Communication

• Engage key stakeholders: Facilitate communication between stakeholders at all levels, including executives, department heads, and end-users. Manage and align expectations between stakeholders to achieve the objectives of the program.
• Change management: Drive adoption by ensuring stakeholders understand and support the new ERP system, providing training, and managing resistance.

Team Leadership and Coordination

• Lead cross-functional teams: Manage teams composed of various department ensuring everyone is aligned with the ERP Transformation Program’s objectives. Coordinate and delegate activities to manage resources in an effective and efficient manner.
• Vendor management: Collaborate with ERP vendors, third-party consultants, and contractors to ensure timely delivery of services and products.
• Resolve conflicts and issues: Mediate disputes and problems within the team or with vendors to keep the project on track.

Risk Management and Problem Solving

• Identify and mitigate risks: Proactively spot potential risks (technical, financial, operational) and develop strategies to address them.
• Issue resolution: Handle escalations and ensure that technical or operational issues are resolved swiftly to avoid delays.
• Quality assurance: Ensure that the ERP system meets the required standards and functions as intended, including thorough testing before going live.

Program Management, Implementation and Deployment

• Program / Project Management: Keeping the program/project within budget, scope, timeline and within the resources allocated.
• Support NSBS Internal Approval Process: Support in the work of obtaining the required approvals in within the project/program approval framework of NS Bluescope.
• Vendors Management: Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Oversee the technical implementation: Work closely with the digital department and the vendor to ensure that the ERP system is installed, configured, and integrated with other systems.
• Workstreams Management & Accountability: Be accountable in the delivery of the various workstreams. The listing below illustrates a few key workstreams that is vital for the successful delivery of this program

o Business processes and master data: Harmonize business processes following industry best practices. Establish new master data management governance and systems.

o Data migration and integrity: Ensure that existing data is correctly migrated to the new ERP system, maintaining data integrity and security.

o System integration: Ensure the ERP integrates smoothly with other enterprise systems.

Documentation and Reporting

• Maintain detailed documentation: Keep track of all project documentation, including project plans, progress reports, risk assessments, and change logs.
• Regular progress reporting: Provide updates to senior leadership on project status, budget, risks, and performance metrics.

Training and User Support

• Oversee user training: Ensure that end-users are adequately trained on the ERP system.
• Post-launch support: Provide ongoing support to address any post-implementation issues or concerns from users.
• Transition to Business-As-Usual: Ensure all the open issues are resolved and required transition work is accomplished to move the project back to Business-As-Usual as per plan.

Requirements:

• Project Management Professional (PMP) certification preferred. Strong familiarity with project management software tools, methodologies (Agile/Hybrid/Waterfall), and best practices. (e.g., PMP, PgMP).
• Ten or more years of experience in project/program management roles, preferably for regional/global ERP implementation and process related projects.
• Examples of previous similar projects managed, with details on outcomes and successes.
• Computer science or engineering educational background.
• Exceptional skills in leadership, time management, facilitation, and organization.
• Strong stakeholders’ management experience and skills.
• Outstanding knowledge of change management principles.
• Proven ability to solve problems creatively and excellent analytical skills.
• Strong interpersonal skills and resourceful.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• The ability for the vendor to replace or source for a replacement Program Manager in the event the existing Program Manager resigned or unable to meet the expectations.

Interested applicants can apply here or email to [email protected]