Day Technician

• Work Location: Jurong (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range : $2200 - $2500 + $200( Site Allowance )

Responsibilities:

The Day Technician is responsible for Heat Treatment Daily Operations, support shift team on Grade Change Maintenance activities and Day shift Operations.

• In charge of day-to-day operation for Heat treatment unit to ensure quality, safety and production capacity are met according to production plan.
• Lead and support GCM transition activities for HT facility, and main operation in ensuring cleaning activities are done efficiently up to company operation standard before handing over to maintenance.
• Ensure any operational issues are communicated and followed by the maintenance team by working closely with maintenance contractor and coordinator.
• Support the shift team in multiple aspects of operation consisting of off-spec PVA blending, chemical loading/unloading, chemical preparation and GCM cleaning.
• On all activities, report to shift supervisor and day supervisor to ensure daily operation are done safely and according to the requirement.
• Any other duties as assigned.

Requirements:

• NITEC or Diploma in Chemical Process Technology
• At least 3 years’ working experience as Process Technician in a chemical industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Day Technician

• Work Location: Jurong (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range : $2200 - $2500 + $200( Site Allowance )

Responsibilities:

The Day Technician is responsible for Heat Treatment Daily Operations, support shift team on Grade Change Maintenance activities and Day shift Operations.

• In charge of day-to-day operation for Heat treatment unit to ensure quality, safety and production capacity are met according to production plan.
• Lead and support GCM transition activities for HT facility, and main operation in ensuring cleaning activities are done efficiently up to company operation standard before handing over to maintenance.
• Ensure any operational issues are communicated and followed by the maintenance team by working closely with maintenance contractor and coordinator.
• Support the shift team in multiple aspects of operation consisting of off-spec PVA blending, chemical loading/unloading, chemical preparation and GCM cleaning.
• On all activities, report to shift supervisor and day supervisor to ensure daily operation are done safely and according to the requirement.
• Any other duties as assigned.

Requirements:

• NITEC or Diploma in Chemical Process Technology
• At least 3 years’ working experience as Process Technician in a chemical industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Site Digital Connectivity Specialist (IT infrastructure/ IoT/ Pharma)

12 Months Contract

Location: Tuas

Up to $8,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges.

Job Purpose

• Ensure the digital network connectivity reliable and well maintained, as well as support on connectivity needs for new project.

Responsibilities:

• Manage and maintain the site cable book
• Manage data center connectivity technical information & inventory
• Support on local hosting space management (server rooms, IT technical rooms)
• Support on the VLAN / IP address management
• Execute connectivity changes (change port, VLAN, etc.) following the change management process
• Support on technical support, troubleshooting, working with global network team
• Manage network connectivity needs for new project

Requirements:

• IT support processes: Incident management, change management,
• Expertise / knowledge about IT infrastructure foundations
• Network: topology, architecture, VLAN, WLAN
• Cabling system, hosting space and data center management
• Firewall basic
• Project management
• Industrial equipment connectivity / IoT

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Job Description

The Site Supervisor is responsible for overseeing the daily operations of a construction site, ensuring that installation work and other site activities are carried out according to project plans, specifications, and quality standards. This role involves managing site personnel, coordinating with subcontractors, maintaining effective communication with stakeholders, and actively participating in daily toolbox meetings to ensure site safety and project progress.

Key Responsibilities:

• Assist site manager/project manager in supervising daily activities on the construction site, ensuring that work is carried out efficiently and according to project plans and schedules.
• Ensure that all installation work is carried out according to project plans, specifications, and industry standards.
• Supervise and coordinate the activities of construction workers, subcontractors, and vendors involved in the installation process.
• Verify that materials and equipment are installed correctly and meet quality and safety requirements.
• Oversee daily site operations to ensure work is completed efficiently and on schedule.
• Coordinate and schedule activities to align with project timelines and milestones.
• Address any issues or delays promptly to minimize impact on the project schedule.

Job Requirement:

• Entry level are welcome
• No experience required

Responsibilities

* Assist site engineer to plan and execute work according to project schedule and coordinate and liaise with sub-contractors on daily operations to ensure timely completion

* Resolve operational issues and report work progress to project coordinators and engineers

* Direct supervision of site workers to ensure quality of workmanship

* Adhere to safety standard required by the company

* Perform any other duties as required by the immediate superior

Requirements

* Minimum ITE Engineering Certificate

* Possess certificate in Building Construction Supervisors Safety

* Minimum 5 years relevant working experience in civil engineering works

* Possess good working attitude with a focus on delivering safety, quality and productivity

* A good team player with good communication skills

* Valid driving licence

Roles & Responsibilities

• Planning and organizing projects, including developing project timelines, budgets, and resource plans
• Resolve and coordinate technical issues with Consultants/ Authorities
• Liaise and coordinate works with subcontractors
• Liaise with all parties involved in the project including authorities, consultants, clients, subcontractors and suppliers
• Provide support to supervisors in relation to site works
• Ensure site safety and work with safety personnel to regulate safety standards on site
• Ensure quality standards are maintained, site inspections are carried out and technical/drawing issues are resolved on time
• Ensure proper documentation according to our ISO system
• Assist project manager in planning and execution of project plans at construction site
• Execute project plan and ensure works completed as per schedule and in accordance to contract specification and design drawing
• Attend site meetings and inspections, report regularly on progress and monitor schedule
• Prepare and monitor work schedules, project costing, procurement, and coordination with all partied involved to ensure work progress smoothly and completed within target time and budget
• Supervise and report progress of the work to Project Manager

Requirements:

• Diploma / Bachelor Degree in Civil Engineering or Construction Management or relevant work experience will be considered.
• Minimum 3 years of relevant experience in construction industry.
• Possess good communication skills and team-orientated environment.

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

The Applied Machine Learning (AML) - Enterprise team provides machine learning platform products on VolcanoEngine with cloud native resource scheduling system which intelligently orchestrates different tasks and jobs with minimised costs of every experiment and maximised resource utilisation, rich modelling tools including customised machine learning tasks and web IDE, and multi-framework high performance model inference services.

In 2021, through VolcanoEngine, we released this machine learning infrastructure to the public, to provide more enterprises with reduced costs of computation power, lower barriers to machine learning engineering and deeper developments in AI capabilities.

Responsibilities

Responsible for Ark Large Model Platform development on Volcano Engine, researching systematic solutions on large model solution implementations and applications in various industries, striving to reduce the IT cost of large model applications, meeting the users' ever-growing demand for intelligent interaction and improving the lifestyle and communications of users in the future world.

- Manage and oversee the stability of both control and data aspects of large-scale model systems through effective DevOps practices.

- Develop and enhance observability systems for monitoring the stability of large model systems, ensuring high reliability and performance.

- Handle super large-scale cluster management and ensure efficient operation and maintenance of large model systems.

Qualifications

Minimum Qualifications

- B. Sc or higher degree in Computer Science or related fields from accredited and reputable institutions with R&D experience in the fields of cloud computing or large-scale model systems.

- Proficiency in cloud-native technologies and understanding of the relevant technology stack.

- Expertise in one of the following programming languages: Golang, Python, or Java, with the ability to use it proficiently in a professional setting.

- Familiarity with cloud-native technologies for log collection, monitoring, and alerting.

Preferred Qualifications:

- Prior experience in the construction and maintenance of stability systems for large-scale infrastructures.

- Experience in operating and maintaining large-scale systems.

- Experience with infrastructure as code, particularly Terraform, is highly desirable.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About The Team

Site Reliability Engineering (SRE) of Applied Machine Learning (AML) team combines system engineering and the art of machine learning to develop and run massively distributed recommendation system around the world.

On the SRE team, you'll have the opportunity to sharpen your expertise in coding, performance analysis and large system operation, and get heavily involved in the process of hardware/capacity decision-making.

SRE ensures that the very centric machine learning services at ByteDance have the highest level of availability, as well as creating highly automated systems and pipelines.

Responsibilities

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

- Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

- Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Qualifications

Minimum Qualifications

- Bachelor’s degree in Computer Science or equivalent with 3+ years of relevant experience

- Proven experience in analyzing and troubleshooting distributed systems.

- Prior experience designing and maintaining large-scale systems.

- Experience programming in at least one of the following languages: Python or C/C++.

Preferred Qualifications

- Ability to thrive in a fast-paced environment.

- Strong understanding of code optimizing and routine tasks automation.

- Proficiency in at least one machine learning framework: TensorFlow, PyTorch, MXNet or PaddlePaddle.

- Solid background of algorithms and data structures.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: Orchard, requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Kranji)
• Monday - Saturday, 0830am - 0530pm
• Degree in Engineering (Civil) or equivalent (Recognized by PEB); Versed in PUB(WRN) projects with more than 5 Year(s) of working experience
• Career Progression Opportunities

Responsibilities

Project Management

• To resolve all technical and non-technical issues during the project lifecycle.
• To ensure the tracking and monitoring of items per contractual requirement.
• Responsible for submission and monitoring of technical drawings, method statements and proposals.
• To ensure construction meeting client & regulatory requirements.
• To carry out short-term planning to meet site progress.
• To co-ordinate, program and monitor site work, materials, plant & equipment.
• Carry out project objectives to align with company goals.
• Minimize material wastage on-site and maximize machinery/equipment usage.
• To control the allocated direct workforce effectively i.e. no. of direct workers and overtime etc.
• Follow approved construction method that is cost effective, productive & without compromising on Quality.
• Achieve targeted progress of works to ensure the intended cash flow.

Technical Understanding

• Fully understand project drawings and scope of work.
• Understand the implications of different technical choices so as to meet the project objectives.
• Involving in providing value engineering solutions basing on his knowledge.
• To have knowledge in the preparation of engineering project proposals and method statements.

Requirements

• Candidate must possess at least Degree in Engineering (Civil) or equivalent (Recognized by PEB).
• Versed in PUB(WRN) projects with more than 5 Year(s) of working experience in the related field is an advantage

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Duties

• Reports to Assistant Project Manager, Site Manager or Project Engineer.
• Supervise of construction works in ensure that all works are done in accordance with the project’s specifications and drawings.
• Plan and coordinate site activities and able to coordinate with subcontractors’ supervisors.
• Ensure works carried out in compliance with Safe Work Procedures.
• Experience in leading a group of RC workers an advantage.

Requirements

• GCE N Level or equivalent.
• 2 years’ experience in supervision of high rise building projects.
• Possess strong flair for construction drawings.

Project Sales Engineer

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3500 - $6000

Requirements:

• Bachelor’s degree in mechanical engineering or related field
• Minimum 3-5 years of related industry experience in project sales with a strong track record
• Strong technical skills in engineering design, analysis, and testing

Job scope:

• Follow up with site walk and client enquiry for the new job or project and work together with project engineer and manager for the quotation and tender submission, ensuring purchase order is secured.
• Coordinating with engineering, construction and liaise with the client on detail engineering requirements.
• Prepare quotation, budget plan and submission to have approval from project engineer or manager.
• Prepare method of statement, lifting plan and work schedule to provide safety personnel to prepare risk assessment.
• Prepare MTO and raise MR for all materials required for the project.
• Responsible for equipment installation, structure installation, piping erection operations and pipe support installation in accordance with schedule, procedures, specifications, priorities and availability of construction drawings.
• Handling all the technical queries and investigating all the work related problems, including the drawing of field sketches when necessary.
• Review of Project specification, ISO drawings and P&ID.
• Responsible for counter checking by ISO drawings, P&ID and GA drawings for the correct location, orientation, alignment and plumpness.
• Carrying out final P&ID check of installed piping systems in the module. Preparation of “AS BUILT” drawings.
• Responsible for carrying out mechanical clearance, conducting hydro and pneumatic tests, fulfilling commissioning and Pre-Commissioning requirements for the project.
• Responsible for line checking after hydro testing or pneumatic testing to complete the post punch list prior to sign-off the test packages before signing the completion of piping / mechanical.
• Ensure that all punch list items are resolved; client handover is satisfactorily concluded and that there is no prolongation of project.
• Take prompt corrective and preventive action to remove any quality issue, any unsafe elements and unhealthy conditions at site.
• Sales Cycle Management: Conduct the full sales cycle, including lead generation, follow-up, service delivery, and transaction closure.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Title: Site Engineer (ID8372)
Location: Woodlands, Singapore
Working Hour：Mon-Fri, 8:30am to 5:30pm
Salary: $2800 - $4000

Job Description:
-To resolve all technical and non-technical issues during the project lifecycle.
-To ensure the tracking and monitoring of items per contractual requirement.
-Responsible for submission and monitoring of technical drawings, method statements and proposals.
-To ensure construction meeting client & regulatory requirements.
-To carry out short-term planning to meet site progress.
-To co-ordinate, program and monitor site work, materials, plant & equipment.
-Carry out project objectives to align with company goals.
-Minimize material wastage on-site and maximize machinery/equipment usage.
-To control the allocated direct workforce effectively i.e. no. of direct workers and overtime etc.
-Follow approved construction method that is cost effective, productive & without compromising on Quality.
-Achieve targeted progress of works to ensure the intended cash flow.

Requirement:
-Experience in leading a team or subcontractors would be advantageous.
Strong communication skills.
-Highly committed and motivated individual.
-Versed in PUB(WRN) projects with more than 5 Year(s) of working experience in the related field is an advantage.
-Fresh graduates are also welcome to apply.

Day Technician

• Work Location: Jurong (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range : $2200 - $2500 + $200( Site Allowance )

Responsibilities:

The Day Technician is responsible for Heat Treatment Daily Operations, support shift team on Grade Change Maintenance activities and Day shift Operations.

• In charge of day-to-day operation for Heat treatment unit to ensure quality, safety and production capacity are met according to production plan.
• Lead and support GCM transition activities for HT facility, and main operation in ensuring cleaning activities are done efficiently up to company operation standard before handing over to maintenance.
• Ensure any operational issues are communicated and followed by the maintenance team by working closely with maintenance contractor and coordinator.
• Support the shift team in multiple aspects of operation consisting of off-spec PVA blending, chemical loading/unloading, chemical preparation and GCM cleaning.
• On all activities, report to shift supervisor and day supervisor to ensure daily operation are done safely and according to the requirement.
• Any other duties as assigned.

Requirements:

• NITEC or Diploma in Chemical Process Technology
• At least 3 years’ working experience as Process Technician in a chemical industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Supporting the recruitment of cleaners
• Managing the discipline of cleaners
• Managing the formulation of project /site manpower deployment/arrangement;
• Liasing with customer or it's representative;
• Logistic support;
• Any other works relating to the contract requirement;
• Long working hours and shift work.
• To be a hands on person.

Need to oversee the whole operation for cleaning , worker schedule arrangement . Arrange for suitable course for workers to attend . Costing of the work. Bring in new project to increase company revenue . Workers safety must also be maintain. recruitment of new workers be it local or oversea to do the work properly .

• To be the person responsible for your own business unit.
• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
• To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times
• To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
• To ensure that the outlet reaches its sales target
• To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers
• To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

Job Responsibilities

• Plan, lead and monitor progress against the project plan
• Manages day-to-day operational aspects of projects
• Manpower planning, construction progress monitoring, preparation of master schedule.
• Liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies.
• Oversee recruitment of manpower.
• Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects.
• Procurement of raw material and oversee payments.
• To perform any other ah-hoc duties as and when assigned.

Requirements:

- Minimum degree or equivalent

- Minimum 2 years working experience

- Capable of multi tasking projects

- Strong problem-solving, communication, and interpersonal skills

- Excellent organizational and time management abilities

- Proficiency in English

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences in transportation
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Should be approachable and motivating.

Good managers can also uphold standards, talk honestly to employees about their performance and be able to discipline when needed.

Communication and interpersonal skills are also vital to the success of managers.

might need to act mainly as a project manager when approaching a deadline, or they may need to prioritize their role as a recruiter in response to the creation of new positions due to an expansion.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity