• Conducting market research to identify potential areas for business growth and expansion.
• Analyzing industry trends, market dynamics, and competitor activities to inform business development strategies.
• Cultivating and maintaining relationships with existing clients to ensure satisfaction and loyalty.
  Developing strategies to upsell or cross-sell additional products or services to existing clients.
  Establishing rapport and trust with new clients through effective communication and relationship-building.
• Creating and presenting proposals, pitches, and presentations to potential clients.
• Tailoring proposals to meet the specific needs and objectives of each client.
• Negotiating terms and contracts with clients to close deals and secure new business.
• Developing and implementing strategic sales plans and tactics to achieve business development objectives.
  Setting sales targets and KPIs, and monitoring performance against goals.
  Analyzing sales data and metrics to evaluate the effectiveness of sales strategies and identify areas for improvement.

Are you passionate about health and fitness?

We are seeking for a highly energetic, motivating, charismatic individuals with a passion for helping others to improve their lives through health and fitness. A Brand Ambassador represents the “face” of our club to deliver positive club experiences and customer service to our members.

You will have the rewarding opportunity to bring forth and implement your creative ideas and solution, to boost and grow our membership base and community.

Job Description & Requirements

Are you passionate about health and fitness?

We are seeking for a highly energetic, motivating, charismatic individuals with a passion for helping others to improve their lives through health and fitness. A Brand Ambassador represents the “face” of our club to deliver positive club experiences and customer service to our members.

You will have the rewarding opportunity to bring forth and implement your creative ideas and solution, to boost and grow our membership base and community.

Roles & Responsibilities

· Induce and up keep positive vibe and environment, and inculcate positive gym culture

· Delivery of excellent member service and satisfaction

· Ensure brand standards and operating practices are being implemented consistently

· Manage the day to day operations of the club

· Utilize in-house tools to analyse sales trend, recommend and implement marketing strategy to boost sales performance

· Create and implement monthly social media and marketing content and strategies

· Work with management to step-up sale promotion and event organisation

Requirements

· Minimum 2 years experiences in customer service or sales and marketing is preferred

· Great communication skills with the desire to engage and connect with members or prospects

· Proficient to utilize various social media, to advertise and network effectively to bring forth positive sales effect

· Possess a "CAN Do" attitude and mindset, to Strive, Learn, Improve and Achieve sales results

· Proactive, self-directed and able to work independently to deliver with good quality output

Benefits

· Salary with high commissions and bonuses; shares company’s success

· Complimentary Club membership

· Opportunities for training and development

· Opportunities for career progression

Job Type:

Full-time

Schedule:

Weekend availability

Supplemental pay types:

Commission pay

Experience:

Customer service: 1 year (Preferred)

Work Location: In person

Job Overview: Apexia is seeking an experienced and motivated Business Development Manager to drive growth and expand our client base. This role is essential for identifying and acquiring prospective clients, managing sales calls and queries, and promoting Apexia's suite of professional services, including accounting and corporate secretarial services. The ideal candidate will have a strong background in sales and business development within the professional and corporate services industry.

Key Responsibilities:

• Identify and prospect new business opportunities to expand the client base within the professional services market, with a focus on accounting and corporate secretarial services.
• Build and maintain strong relationships with potential clients, offering tailored solutions to meet their business needs.
• Manage the sales pipeline, from lead generation and qualification to closing deals and maintaining long-term client relationships.
• Conduct sales calls, presentations, and meetings with prospective clients to explain Apexia’s services and value proposition.
• Respond to client inquiries, providing accurate information and addressing concerns in a timely and professional manner.
• Collaborate closely with the internal teams, including account managers and senior leadership, to ensure alignment and the successful delivery of services to new clients.
• Develop and implement sales strategies and plans to achieve targets and meet business objectives.
• Prepare and deliver regular reports on sales activities, performance, and market developments.

Required Qualifications and Experience:

• A minimum of 3 years of experience in business development, sales, or a related role in the professional and corporate services industry.
• Proven experience in selling or handling accounting, corporate secretarial, or related services.
• Strong track record of successfully acquiring new clients and managing sales processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain professional relationships with senior executives and decision-makers.
• Demonstrated ability to work independently, manage a sales pipeline, and meet targets.
• A deep understanding of the corporate services industry and the needs of clients in areas such as accounting and corporate secretarial services.
• Bachelor’s degree in Business, Marketing, or a related field preferred.

Desired Skills:

• Knowledge of the regulatory and compliance landscape within the professional services sector.
• Strong problem-solving skills and a solution-oriented approach to client needs.
• Ability to adapt to a fast-paced, evolving business environment.

Why Join Apexia:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career advancement.
• Be part of a dynamic and innovative team focused on delivering high-quality services to clients across the region.
• Work in a collaborative environment where your ideas and contributions are valued.

Aircon Company General Manager

Responsibilities

- Oversee daily operations

- Ensure rendered services of the highest quality

- Manage finances for both front and back of house

- Act as mentor to develop leaders and team in general

- Challenge new ideas while actively balances risks and opportunities

- Develop business leads via sustainable relationships

- Drive customer satisfaction and improved market position

- Maintain a positive and inclusive working environment for all team members in the venue

- Lead organisational succession planning, capability development and employee engagement

- Maintain a culture of innovative thinking and practice

- Drive performance to targeted revenue and profits

Requirements

- Bachelor’s Degree or Polytechnic Diploma.

Preferably specialize in Construction and Aircon servicing sector.

- At least 5 to 10 years’ experience in Construction and aircon services.

- Experience working with different team dynamics.

- Good leadership, stakeholder management and communication skills

- Strong analytical and project management skills

- Confident and dynamic personality

- Team player with effective communication skills at all level

Please submit CV with photo and state your expected salary.

Please whatsapp to 88341414 ( Jay )

• We are a Korean BBQ restaurant. We are not halal restaurant. Our main menu is meat(Pork, Beef, Chicken, Seafood).
• Design attractive menus.
• Develop a relationship with regular customers.
• Follow food and safety regulations.
• Order food supplies for the kitchen.
• Ensure that customers are satisfied with food and service.
• Assist with marketing events.
• Create restaurant policies.

ABOUT THE POSITION:

The Wine Sales Business Development Manager is responsible for driving revenue growth through the acquisition of new clients in our newly launched Friends & Family program but also maintaining strong relationships with existing accounts and leverage on Le Club FICOFI Advisors (LCFAs) Members portfolio to create synergies between the two Business Units. This role will focus on expanding the company’s presence in APAC as a priority but could be extended globally depending on future opportunities while contributing to the overall commercial strategy. Reporting directly to the Commercial Director, the position requires a highly motivated individual with a deep passion for wine, strong negotiation skills, and the ability to achieve and exceed sales targets.


KEY RESPONSIBLITIES:

1. Business Development & Sales:

- Identify, target, and secure new growth opportunities in collaboration with Le Club FICOFI Advisors Members’ portfolios (by referral), as a main priority, or through different organizations or circles of wine lovers (Banking, Doctors, Private equities etc.)

- Build and maintain relationships with key decision-makers

- Execute sales strategies to achieve revenue targets and expand market share in Asia

2. Account Management:

- Manage and grow existing client accounts by understanding their needs and providing tailored wine solutions.

- Work closely with key accounts to develop long-term partnerships.

- Ensure timely follow-up and excellent customer service to sustain client satisfaction.

3. Market Research & Strategy:

- Monitor industry trends, competitor activities, and market demands to identify new opportunities for growth.

- Collaborate with the Commercial Director to develop and implement effective sales and marketing strategies.

- Provide regular feedback on market trends and consumer preferences to adjust product offerings accordingly.

4. Team Collaboration:

- Work closely with the marketing team to develop promotional activities and campaigns to drive sales.

- Liaise with the supply chain and logistics teams to ensure timely and accurate product delivery.

5. Reporting & Performance:

- Prepare regular sales reports and forecasts for the Commercial Director, providing insight into performance against targets.

- Track and manage KPIs related to sales growth, client acquisition, and revenue generation.

KEY SKILLS & QUALIFICATIONS:

· Bachelor’s degree in business school (NUS, NTU, SMU etc.) or MBA

· Minimum of 5 years of experience in wine sales or business development in with a proven track record of achieving sales targets.

· Strong knowledge of the wine industry, including key trends, products, and competitors.

· Excellent negotiation, communication, and presentation skills.

· Ability to build and maintain long-term client relationships.

· Self-motivated, result-oriented, and capable of working independently with minimal supervision.

· Experience working in Singapore or the Asia-Pacific market is preferred.

Additional Requirements:

· WSET Level 3 or equivalent certification is a plus.

· Willingness to travel locally and regionally as required.

· Passion for wine and a strong understanding of different wine regions, varietals, and tasting profiles.

· Fluency in English (Cantonese or Mandarin is a plus)

· For Non-Singaporeans, Permanent Residency is required

• Arrange and schedule in all assigned on-stage performances of the company.
• Attend and arrange for rehearsals and work with other performer
• Work with performers to fine-tune performance
• Keep and update weekly routine performances
• Assist the performer in selection for optimal performance standards
• In charge of the admin of the performer including reporting to the management
• Need to manage the staff and assist the management in handling all the issues of the performers
• Attend monthly meetings pertaining to stage performance matters

Requirements

• Ability to communicate well with staff/ performer from East Asia
• Min 4years’ experience as Performing Artiste Manager
• Able to communicate well with the performers
• Has experience as Performer is a plus
• Knowledge of Mandarin Pop/Jpop/Kpop is advantageous
• Strong stage experience

Position Objective

Working closely with the Director of Admissions & Marketing, the Senior Marketing Manager contributes to the development of the school’s marketing strategy to support the School’s enrolment growth agenda. In line with this marketing strategy, the Senior Marketing Manager will subsequently develop and project manage multi-channel tactical marketing campaigns, generating high quality admissions leads from multiple target segments.

Digital marketing and CRM aptitude is also a key aspect of this role, and the Senior Marketing Manager will be responsible for spearheading the digital strategy, analytics and digital/CRM accounts/requirements for the team, working in collaboration with key digital stakeholders and agencies locally and internationally. the Senior Marketing Manager must be fully versed with up-to-the-minute experience in digital channel marketing and possess the ability to analyze activity, results, trends and provide insight and reports to the broader team.

This is a role with a high level of accountability and the key measures of success will be the number of new inquiries generated, footfall at Open House Events and the efficiency of the marketing spend (ROI).

Collaborating with Admissions and Communications is key to the success of this role as the Senior Marketing Manager acts as the Stamford Brand custodian of the school’s voice for the external prospective community, to ensure that content is aligned, refreshed and accurate. Importance placed on spotting opportunities to merchandise and leverage School success, which is culturally in tune with the Brand’s vision and values.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Strategic Marketing

• With the school’s Director of Admissions & Marketing, develop a marketing strategy to support the school’s growth, identify new markets from which to recruit pupils including on-island and off-island focused initiatives to drive enrolment.
• Contribute to the school’s annual Marketing Plan and budget which is aligned to the school’s strategic and long term development goals.
• Develop a comprehensive multi-channel prospective customer marketing program which supports effective customer engagement, retention and parent advocacy.
• Regularly monitor competitor performance to support school development plan and marketing initiatives.
• Look for ways to strategically differentiate the Stamford Brand in a competitive category, which is relevant and engaging to the key target segments from Early Years to Secondary.

Digital & CRM Marketing

• Own the relationship with digital stakeholders and agencies both locally and globally. Be the ‘go to’ resource for all things digital which include the setting up and management of accounts.
• Work closely with the Director of Admissions & Marketing and agencies to drive the digital strategy integrated across all channels, keeping a keen eye on ROI and the understanding the customer journey, to maximize results.
• Refine and revise the digital marketing mix in line with key objectives and budgets.
• Always be on the lookout for new opportunities to disrupt the market, and gain competitive advantage.
• Champion the CRM marketing requirements in collaboration with Admissions to meet the sales and nurturing needs for a healthy enrolment pipeline.

Tactical Marketing and Communications

• Project manage with high efficiency, the marketing and promotional activity for the school (including events, digital marketing, advertising, PR, sponsorship etc.) which focuses on prospective parents.
• Identify and execute relevant community-based initiatives in which the School can play a relevant part, to support awareness / positive brand perception etc.
• Identify (school and non-school based) feeder relationships within the local community and establish close working partnerships to generate new leads.
• Work closely with the marketing executive to manage the marketing spend and ensure activities are planned and executed within agreed budgets.
• Work closely with the Events Manager to organize and promote admissions events (Open Days, Playgroups, etc) and align the required organization support in conjunction with the Educational Leadership Team and Admissions staff.
• Work closely with the school’s Communications Team to maintain the content for the School’s website (keep it up-to-date with recent news items). Identify and champion opportunities for enhancement.
• Develop communication channels including use of ‘Social Media’ to promote the School’s spirit and incite a sense of optimism and advocacy, which in turn drives recruitment and retention.
• Develop and manage production of all external marketing collateral including prospectus and direct marketing activities.
• Management of all PR based media relations relating to promotion of the school including proactive message placement through drafting of press releases and establishing positive relationships with representatives from local media channels to enhance the reputation of the school.
• Work with the Marketing Director to develop high level copy and content for website and advertorials.

Position Requirements

• This role is a key collaborator with the Director of Admissions & Marketing, who is a motivated self-starter, with a level of maturity to be driving tactical campaigns independently.
• This role requires an experienced consumer marketing professional with a developed knowledge of the full marketing mix and multi-channel deployment. Special attention must be given to the digital landscape and ability to deploy campaigns across all trending channels.
• Experience in designing and developing campaigns, optimising returns as well as leading and managing agency resources to generate outstanding work that achieves results.
• Impeccable time management skills, attention to detail, ability to self-manage and enthuse others.
• The Senior Marketing Manager will be a patient and thoughtful mentor to junior staff with a collaborate style, inspiring best practice.

Qualifications

• Degree level qualification in marketing, communications or related field.
• 5+ years of working experience in marketing either within agencies or client side.
• Sound knowledge of working with segmented customer base to implement customer focused strategies.
• Analytical skills, able to interpret multiple data sets to identify trends.
• Commercially astute with a very good understanding of financial metrics, able to set budgets, assess P&L performance, evaluate ROI.
• A sound knowledge of the full marketing mix including strategy development and planning, campaign development, measurement and tracking, optimization.
• A comprehensive, well developed and up-to-date knowledge of on-line / digital marketing including website management and on-line advertising.
• Excellent written and verbal communication skills with the ability to write high quality marketing copy.
• Good ICT skills (e.g. Word, Access, Excel, PowerPoint),
• Experience of using Content Management Systems and of social media, including SEO & SEM experience.
• Experience with CRM systems would be seen as an advantage.

Contacts

• Director of Admissions & Marketing
• School Principals and Senior Educational Leadership Teams
• Communications, Events and Admissions Teams
• School Operations
• External agencies

Working Conditions

• Duties performed within a school environment.
• Will be required to work independently and as part of a collaborative team effort.
• Extended working hours to complete some projects may be required.
• Occasional evening and weekend work

Terms of Employment

• Working Hours: 8:00 am – 5:00 pm, Monday to Friday
• Annual Leave: 21 working days
• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hosp: 60 days hospitalization leave including 14 days sick leave
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

You will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.

An SDM is responsible for the planning, management, coordination and financial control of a project. He/She has to ensure the project is completed on time and within budget and the project's objectives are met. SDMs’ oversee the overall flow of the project to ensure the desired result is achieved, different interests involved are satisfied and the most efficient resources and methods are used.

KEY RESPONSIBILITIES

• To manage the overall activities of the whole Services support team, schedules the activities and staff rosters, provides instructions and reports to The Company on a regular basis and highlights critical issues requiring The Company’s decision.
• To provide an overall control layer to the delivery of the Managed Service, ensuring that the ITIL based processes and procedures are agreed & adhered to within the scope of the service. The SDM also acts as the single point of contact for the service, allowing the Customer access to information and actions regarding service activities.
• The SDM shall work with any external project teams which may be engaged by The Company from time to time for any adhoc projects for the purpose of ensuring operations continuing to be smooth and process and systems documentations to be updated if necessary.
• The SDM will own the service provision and provide a primary point of contact to the Customer for all service-related issues.
• The SDM will drive implementation and on-going adherence to the ITIL processes, including customer service improvements.
• The SDM will manage service delivery to ensure the maintenance of a fully functional, reliable, and secure IT environment, and continuous service improvement within the scope defined in the services above.
• The SDM will ensure a co-ordinated approach is taken to the delivery of all services including the management of interdependencies and risks.
• The SDM will ensure incidents, major or otherwise, are resolved according to agreed service levels and in accordance with agreed processes. The SDM will co-ordinate the activities between the managed service team and third-party vendors in the resolution of such incidents.
• The SDM will perform management of change to the assigned live environments while maintaining the accuracy of associated systems documentation.
• The SDM will Report on service delivery through the provision of monthly service review reports and incident reports as agreed.
• The SDM will provide advice and guidance on any matters relating to The Company IT environment.
• The SDM will Maintain satisfaction with the service delivered to the user community and the business. This will include the management of complaints and acting as an escalation point when appropriate.
• The SDM will ensure a shared process and procedure documentation is maintained, either in a service Operations Handbook or in Knowledge Base articles. These will be shared documents between The Company and The Supplier. The SDM will be responsible for ensure the documentations completeness, accuracy and in a timely manner.

JOB REQUIREMENTS

• Able to demonstrate the ability to undertake the above responsibilities
• A passion for Service Improvement
• Experienced Service Management professional
• ITIL Qualified
• Previous experience as a Team Lead or demonstrable experience in leading virtual teams
• Experience of managing 3rd parties and 3rd party delivered services
• Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Excellent organisational skills
• Able to manage sensitive and sometimes confidential information
• Self-motivation and able to take responsibility
• Able to manage and prioritise and tasks and time efficiently
• Able to demonstrate initiative and a proactive approach to daily tasks

Qualifications:

• Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Our client is in the automation industry, transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries! As they continue to grow, they are seeking a Spare Part Manager to join their team.

Key Responsibilities:

• Develop and manage inventory forecasts for global and regional spare parts.
• Ensure that customer orders are fulfilled within agreed SLAs, minimizing stockouts for frequently ordered parts.
• Oversee the smooth flow of spare parts from suppliers to warehouses and customers.
• Serve as the main contact for the company's largest enterprise customers on spare parts-related matters.
• Manage sales, returns, invoicing, and warranties to ensure customer satisfaction.
• Implement strategies to enhance customer experience and streamline spare parts processes.
• Review and adjust pricing strategies to align with market trends and financial goals.
• Benchmark competitors and optimise pricing strategies.
• Optimize logistics processes for internal and external distribution to ensure efficiency and meet financial targets.
• Work with internal teams to document current processes and identify areas for improvement.
• Recommend and implement systems to enhance operational efficiency and reduce costs.

Requirements:

• Bachelors degree in Supply Chain Management, Engineering, Business, or related field.
• Experience in managing inventory for complex machinery or robotic systems.
• Strong expertise in forecasting, inventory management, and supply chain optimization.
• Proficient in data analysis (MS Excel or similar tools).
• Excellent problem-solving skills with a focus on process improvement.
• Ability to work effectively in a fast-paced, dynamic environment.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341

Are you a dynamic and entrepreneurial professional with a passion for building interpersonal relationships?

• Be part of an innovative team in a prestigious and forward-thinking organisation.
• Enjoy a role that combines autonomy, challenge, and the chance to make a tangible impact.

We are partnering with a leading financial institution in search for a Senior Client Acquisition Manager who will focus on supporting business development initiatives across key offshore markets in the Wealth Management space. This is an exciting opportunity to contribute to a thriving business and be at the forefront of international client growth.

Key Responsibilities

• Leverage existing networks or channels to drive business growth by acquiring new offshore clients
• Collaborate with internal teams to ensure smooth onboarding and a high standard of client service.
• Lead end-to-end KYC write-ups and ensure compliance with regulatory standards.

What We’re Looking For

• A self-starter with a proven ability to work independently and deliver results.
• Experience in client acquisition or business development, ideally within the financial services sector.
• Strong knowledge of KYC processes and regulatory requirements.
• An entrepreneurial mindset and the ability to build and expand client networks effectively.

If you’re ready to take on an exciting new challenge and elevate your career, we’d love to hear from you! Apply now to explore this opportunity further - your next big career move could be just around the corner.

R22104718

BeathChapman Pte Ltd

Licence no. 16S8112

We are a dynamic organization focused on empowering our clients to grow and manage their wealth effectively. We believe in the unique strengths of each individual and seek enthusiastic and driven individuals to join us on this journey of growth and success.

Position Overview: Our 2-year comprehensive training program is designed to equip you with the skills necessary to excel in various core management functions, including Performance Management, Recruitment, and Team Learning and Development.

Year 1: On-the-Job Learning

• Gain in-depth knowledge of our products and services
• Set personal targets and develop strategies to achieve them
• Master the fundamentals of effective communication with diverse individuals
• Learn to understand and address clients' perspectives
• Educate clients on wealth management strategies
• Explore various recruitment techniques and build your own team

Year 2: Advanced Training and Team Leadership

• Recruit and onboard new team members
• Foster strong relationships and provide training for your team
• Oversee team performance, identify challenges, and implement collaborative solutions

Responsibilities:

Facility Setup and Infrastructure -

• Oversee the selection and setup of production line within the existing facility.
• Ensure infrastructure meets required quality and regulatory standards.

Project Planning and Execution -

• Develop comprehensive project plans, timelines, and budgets in collaboration with the WW programme management team.
• Define project scope, objectives, and deliverables in collaboration with each functional manager.
• Identify key milestones and ensure on-time, on-budget completion.

Process Development -

• Establish and document standardized production processes & Implement lean manufacturing principles to maximize efficiency.
• Collaborate with WW team to tailor and transfer WW standard production process for local use.
• Ensure that Make-To-Order processes are optimized to meet global customer demands efficiently, including availability and use of loaners.

Team Leadership -

• Ensure the training and management of cross-functional teams, including production staff, engineers, production planning team, etc are conducted and certified competent.

Stakeholder Management -

• Collaborate with internal and external stakeholders, including suppliers, customers, and WW team & Provide regular project updates to them.

Operational Readiness -

• Conduct test runs and process validations before full-scale production.
• Develop operational protocols & prepare for long-term operational sustainability and scalability, integrated into the existing operational model and activities.

Make-to-Order (MTO) Operations -

• Implement and manage Make-To-Order production workflows to fulfill custom orders efficiently.
• Coordinate closely with sales and customer service teams to meet diverse global customer requirements.
• Ensure timely delivery of high-quality, customized avionics equipment to international customers.

Requirements:

• Degree in Engineering, Operations Management, or Project Management, or a related field
• Minimum 5-8 years working experience in equivalent function
• Knowledge of business operations in an industrial environment with strong analytical skills
• Proven experience in project management in a worldwide matrix environment
• Demonstrated leadership in setting up new production facilities and operations, managing direct/indirect cross-functional teams
• Excellent communication, problem-solving and stakeholder management skills
• Able to attend virtual meetings after office hours (With French counterparts)

Other information:

• 1 Year Contract
• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus service is provided from designated MRT stations

The Caregiver Support Network (CSN) programme by MPCSL was started in 2022 to look after the needs of caregivers in Marine Parade. The programme has benefited the lives of many and is now expanding into the neighbouring Kembangan-Chai Chee (KCC) constituency.

The Programme Manager (PM) will work with the Head, CSN to implement and establish this programme in KCC.

Roles & Responsibilities

Programme Management

· Conduct needs-assessment and onboard eligible caregivers onto the programme.

· Organise, curate and manage workshops and activities for caregivers.

· Promptly attend to requests of caregivers wrt to caregiving needs till satisfactory completion.

· Conduct regular house visits and phone calls to engage caregivers.

· Liaise with stakeholders and community partners to identify potential caregivers.

· Participate and perform outreach efforts during roadshows and events.

Review & Evaluate Programme’s Initiatives

· Ability to build rapport and engage caregivers across all demographics to find out gaps and needs.

· Review current initiatives/ activities (e.g. workshops, relevant resources) and identity growth areas.

· Plan and execute programme evaluation processes e.g. quantitative/qualitative surveys, and focused group discussions etc.

· Implement initiatives with proper structure and process i.e. collateral design, publicity campaigning, officially launching the programme etc.

Financial Planning and Management

· Oversee the annual budget planning exercise and track income and expenditure of the programme.

Required Competencies

Technical Competencies

· Degree holder in any discipline, preferably in Social Sciences

· Fluent and well-spoken in English and Mandarin Chinese/ Bahasa Melayu

· Minimum 3 years of work experience. Experience in social services/ community care / healthcare sectors would be would be advantageous

· Have a good understanding of healthcare schemes and social service landscape

· Ability to analyse data and outcomes to determine trends and identify gaps

· Strong interpersonal and communication skills

· Good team player

· Proficient in Microsoft Office

· Experience in marketing, design work, and social media would be advantageous.

Core Competencies

· Demonstrated ability to drive projects independently, from conception to completion.

· Demonstrated capacity to handle multiple stakeholders, including MPCSL’s Patrons and Board of Directors

Interested candidates can email [email protected]

Responsibilities

• Conduct market research to identify trends and opportunities within the APAC aerospace sector.
• Develop and execute sales strategies to grow the customer base and capture new business opportunities.
• Build and nurture relationships with key stakeholders, including operators, airlines, and leasing entities.
• Manage the sales cycle from initial lead generation through to final deal closure.
• Collaborate with internal teams to ensure timely and successful delivery of products and services.
• Partner with marketing teams to enhance brand visibility and drive awareness.
• Track sales performance metrics, analyze results, and prepare detailed reports.
• Provide accurate sales forecasts and consistently meet or exceed established targets.

Requirements

• Minimum Degree in Business Management,, Business Administration, Marketing or Relevant Field.
• Successful candidate must have proven sales experience in aerospace, aviation sales in the APAC Region.
• Experience in Business Devleopment will be an advantage.
• Occasionally Travel within Singapore and the Asia Pacific region

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

At Jacobs, we push the limits of what’s possible to make the world smarter, more connected and more sustainable. In our built environment work, that means designing spaces that foster innovation, cultivate collaboration and drive the next great discovery for humanity.

Bring your creativity, collaborative spirit and extreme attention to detail, and we’ll help you grow, pursue and fulfill what drives you – so we can deliver extraordinary solutions for a better tomorrow, together.

Jacobs has been selected as the Systems Consultant for the RTS project linking Singapore and Johor, Malaysia. As part of that project, we require a manager to join us on a 4-month contract to manage the testing of trains and wayside systems (Signaling and communications) at the LTA test track facility in Singapore.

You will have proven relevant experience and thorough technical knowledge to plan and manage testing activities to integrate new rolling stock and wayside systems. Testing may run on a 24-hour basis so unsociable hours working can be foreseen.

• Managing operations and rolling stock maintenance / systems / operation / practices.
• Managing Infrastructure systems that enable a train to stop safely every day on platforms and in sidings and depot areas. These would include lineside signalling, communications systems, Correct side door enable systems / Platform screen doors.
• Communicate and develop test plans and engage and influence stakeholders.
• Develop and manage schedules of work.
• Work collaboratively with other members of the team.
• Produce and present monthly progress reports.
• Leading a team on time-critical activities.
• Interpret and present complex signaling, communications, and rolling stock interface matters.

To be a successful candidate, you shall possess:

• Bachelors Degree in Engineering; Chartered Engineer or equivalent.
• Minimum 25 years of experience in the design, delivery, and testing of new rolling stock systems.
• Minimum 10 years experience in GoA4 rolling stock delivery.
• Good understanding of the fundamentals of safe systems of work for doing trackside tests with the new trains and confirming compatibility with the infrastructure introduced to the trackside to accommodate it.
• Delivery of projects through the complete life cycle, from concept to operational service, including knowledge of governing Standards and industry best practices.
• Knowledge of LTA / APAD assurance regimes, including testing and bringing assets into use and handover and introducing changes to rolling stock or rolling stock practices.
• Knowledge of EMC requirements for LTA/Singapore regarding Rolling Stock and Infrastructure equipment.

Jacobs. A world where you can.

From our inclusive employee networks, to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.

Please note:  If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs

Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.

#ASIATransport #ASIAID

We are consultant engineers based in Singapore. We are seeking a proactive and results-driven Business Development Manager to lead marketing and business growth initiatives targeting the Indonesia market. Based in Singapore, this role will involve identifying new opportunities, building relationships with key stakeholders, and developing tailored marketing strategies to expand our presence in Indonesia.

Key Responsibilities:

1. Market Analysis and Strategy
- Conduct in-depth market research to identify potential opportunities, trends, and challenges in the Indonesia market.
- Develop and implement strategic business development plans aligned with company goals.
- Monitor competitor activities and market dynamics to maintain a competitive edge.

2. Business Development
- Identify and engage with potential partners, clients, and distributors in Indonesia.
- Negotiate contracts, partnerships, and business deals that align with the company’s objectives.
- Drive revenue growth by identifying and executing new business opportunities.

3. Marketing and Branding
- Collaborate with the marketing team to develop localized campaigns tailored for the Indonesia market.
- Leverage digital platforms, events, and other channels to promote brand awareness.
- Ensure marketing efforts comply with local cultural nuances and regulatory requirements.

4. Relationship Management
- Build and maintain strong relationships with clients, partners, and key stakeholders.
- Act as the primary point of contact for all Indonesia market-related inquiries.
- Provide regular updates and insights to internal teams on market feedback and performance.

5. Operational Coordination
- Work closely with cross-functional teams, including sales, marketing, and operations, to ensure seamless execution of plans.
- Ensure compliance with local regulations and standards.

6. Reporting and Insights
- Prepare regular reports on business development and marketing activities, including key metrics and performance outcomes.
- Provide insights and recommendations for continuous improvement.

Requirements:
- Education: Bachelor’s degree in Engineering.
- Experience: Minimum 5 years of experience in business development or marketing in term of engineering consultancy services, with a strong focus on the Indonesia market.
Skills:
- Proven ability to identify and capitalize on business opportunities.
- Strong negotiation and relationship-building skills.
- Excellent understanding of Indonesia’s business and cultural landscape.
- Proficiency in Bahasa Indonesia and English (written and spoken).
- Familiarity with digital marketing tools and strategies.

Traits:
- Self-motivated, results-oriented, and able to work independently.
- Strong analytical and problem-solving skills.

Benefits:
- Competitive salary and performance-based incentives.
- Opportunity to work in a dynamic and collaborative environment.
- Professional development and career growth opportunities.

Application:
If you are passionate about driving business growth and have a deep understanding of the Indonesia market, we’d love to hear from you. Please send your resume and a cover letter to Mr Wijaya Wong at [email protected]

Responsibilities:

• Work as a team leader. Overall control the entire Design Department.
• Preparing Shop drawings, tender drawing, fabrication drawings, cutting list etc. 3D drawings. Monitor and control the progress and quality of drawings provided by the whole team.
• Attend meetings related to tender, design discussion, design optimization, critical design resolutions.
• Liaise with Client, Main Contractor, Architect and Consultants for design & technical issues.
• Oversee fabrication work and overall project coordination. Provide technical support and guidance to the project team on site.
• Stay updated with the latest industry trends and technologies in aluminium facade design
• Report to the Director.

Requirements:

• At least 6 year experience in Alum and Glazing Design design works.
• Responsible, with good organizational and communication skills. Able to work as a team leader.
• Strong understanding of building codes, standards and construction techniques
• Excellent attention to detail, problem-solving and communication skills
• Bachelor’s degree in architecture, Engineering or a related field and above.
• Singapore Citizen and Permant Residence are preferred. (Foreigners with relevant experience will also be considered)

About GO

GO is a leading corporate events and team-building agency in Singapore, specializing in corporate events, team-building activities, marketing activations, and product launches. With over a decade of experience, we’ve partnered with some of the region’s top organizations to deliver impactful and memorable experiences.

We are looking for a Business Development Manager with a proven background in the events industry, focusing on corporate events and team-building solutions.

Responsible for supporting the EAM, Sales & Marketing / Director of Catering in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Assist in the development of clientele based on existing accounts.

• Solicit for new accounts from existing or/ and new market segments to enlarge business opportunities

• Establish a regular call pattern for meeting with principles of target markets.

• Follow up on business leads to maintain a good business conversion rate

• Negotiate on good rates with customers so as to maintain a high average check

• Keep good relations with customers for repeat business

• Maintain regular contact with the Marriott Global Sales Offices and where appropriate submit sales leads within the Marriott network.

• Forecast, analyse and report Sales and Profit results.

• Participate in preparation and planning of the Annual Operating Plan, Departmental Objectives and other costs related to the Annual Budget.

• Meet and exceed monthly, quarterly and annual sales budget

• Provide administrative support to Director of Catering in the absence of Sales Agent

• Participation in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Participate in networking events within the hotel, the industry and customer organisations as necessary.

• Develop and promote festive and seasonal events

• Prepare weekly, monthly, quarterly and annual reports as required.

• Provide proper documentation for clear administration

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new account and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Catering in developing strategic sales plans, detailing sales distribution plans, trade shows and other promotional opportunities in order to meet the hotels overall strategic plan.

• Establish an understanding for Marriott policy and procedures. Develop and maintain a good working with all GSO’s and actively sources Team Hot leads for other Marriott properties.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Catering.

• Maintain regular contact with key contacts in the appropriate market segments including site inspections and sales calls.

Responsible for supporting the EAM, Sales & Marketing / Director of Sales in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Establish a regular call pattern for meeting with principals of target markets.

• Forecast, analyse and report individual sales results.

• Participate in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Prepare weekly, monthly, quarterly and annual reports as required.

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new accounts and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Sales in developing and implementing strategic sales plans, applicable to market segments under their responsibilities.

• Develop and maintain a good working relationship with all Marriott International Sales Offices and leverage on networking with staff and clients from other Starwood properties and submit sales leads within the Marriott network.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Sales

• Maintain regular contact including site inspections and sales calls with key contacts in the appropriate market segments.

• To lead a team of supervisor and landscape technicians in maintaining the assigned site daily.
• To plan and manage daily routine horticultural operation and task assigned.
• Assist, prepare and submission of essential reports including scheduling and horticulture maintenance reports.
• Liaise with client on enquiries and feedback.
• Administrative tasks include email correspondence and filing.

Job Requirement

• Diploma in horticulture / Landscape Architecture and above, Higher NITEC/ Advanced WSQ in Landscape Management or equivalent
• ISA is required for this role
• Minimum 3 years of related industry experiences
• Knowledge in Plants and Trees Identification is critical in this role.
• Good communication, planning, analytical and problem-solving skills.
• Committed to work in meeting deadline.
• Pro-active working attitude with eye for details and artistic flair.
• Practical experience in using architectural software such as AutoCAD, Adobe Suites, Photoshop, Sketch up, etc will be value-added.

• Condominium Manager
• Working Days & Hours: 5.5 days
• Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Tampines East, Singapore
• Salary Range: $3600 - $3800

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.\

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are seeking a skilled Adobe Experience Manager (AEM) Developer to join our team and lead the development and customization of AEM-based websites. The ideal candidate will have a deep understanding of AEM architecture, hands-on experience with developing AEM components, and expertise in integrating AEM with other platforms. This role is critical for delivering scalable, high-performance websites using Adobe’s Content Management System.

Key Responsibilities

• Develop and customize AEM components, templates, and workflows using Sling, OSGi, and HTL (Sightly).
• Implement front-end designs within AEM, ensuring responsive and accessible user interfaces.
• Design content models and implement AEM-specific functionalities like editable templates,policies, and inheritance structures.
• Configure and manage workflows to optimize content authoring and publishing processes.
• Working familiarity with AEM Suite of products - AEM Sites, AEM Forms, Digital AssetsManagement (DAM)
• Integrate AEM with third-party services using RESTful APIs, SOAP, or GraphQL.
• Integrate AEM with Adobe Analytics (AA) / Dynamic Tag Manager (DTM)
• Integrate AEM with Adobe Target (AT) for personalised targeting and A/B or multi-variant testing
• Decomposite UI wireframe into a library of components and patterns
• Develop components using pre-existing WCM components
• Experienced with OSGi framework
• Estimate the efforts needed to implement and test the AEM website
• Ensure the platform’s scalability and performance by optimizing caching strategies (Dispatcher)and server configurations.
• Collaborate with DevOps to manage deployment pipelines and ensure robust CI/CD processes.
• Assist the solution architect in coming up with overall estimates for the project along with anykey risks and issues and their mitigation
• Debug issues related to AEM platform, workflows, and third-party integrations.
• Provide ongoing support for content authors and site administrators.
• Work closely with UX/UI designers, front-end developers, and other stakeholders to deliveruser-centered experiences.
• Create and maintain technical documentation, including solution architecture and processworkflows.

Prerequisites

• Experience with AEM as a Cloud Service or CS Edge Delivery Services.
• Adobe Experience Manager Developer Certification is a must.
• Familiarity with localization and multilingual AEM setups.
• Minimum 3 years of hands on development with AEM (versions 6.5 or later)
• Strong knowledge of Sling Models, OSGi configurations, and JCR repository.
• Proficiency with HTL (Sightly) for front-end templating.
• Experience with Java, HTML 5, CSS 3, JavaScript, React/Angular/Vue as they relate to AEMbackend and front-end development.
• Understanding of Maven for build automation.
• Experienced with developing AEM components
• Experienced with system integration, development, and package implementation
• Experienced with integration with other Adobe Products (e.g. AA, AT, ACS)
• Experience with RESTful APIs, GraphQL, and web services.
• Adobe Certified Expert in AEM is preferred but not required
• Experience configuring AEM Dispatcher and troubleshooting caching issues.
• Familiarity with DevOps tools like Jenkins, Docker, or Kubernetes.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected] is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotelsAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.