• Managing client relationships: Account managers are responsible for maintaining and expanding relationships with clients, and ensuring customer satisfaction. They act as a liaison between the client and the company, and work to ensure the client's needs are met.
• Managing sales: Account managers are responsible for managing sales, including generating and forecasting sales pipelines, setting sales targets, and overseeing account representatives.
• Preparing reports: Account managers prepare reports on accounts and transactions, and may also present business and account updates to clients and management.
• Project management: Account managers may lead project management activities.
• Data collection and analysis: Account managers may collect and analyze data related to clients.
• Resolving customer complaints: Account managers may resolve customer complaints and disputes.
• Working with internal teams: Account managers work with different internal teams to ensure clients' needs are understood and met.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be familiar with CRM software and MS Office

Responsibilities

• Manage and oversee the day-to-day management of the project.
• Define clear roles & responsibilities and deliverable requirements in terms of both scope and schedule to all the team members.
• To ensure that the site activities are executed in accordance with specifications budget and time schedules.
• Project planning, coordination, supervision, monitoring the project works.
• Responsible for all inspection and work activities carried out.
• Monitor & supervise team to ensure compliance of work.
• Submission of summary of daily activity.
• Estimation, establishing the budget and on-going project cost monitoring.
• Liaise with authorities, consultants, clients, managements, and any other related to projects.
• Any adhoc duties as assigned.

Requirements:

• Minimun 5 years relevant job experiences.
• Strong leadership.
• Good communication skills and resources
• Good team player/Leader, Independent, problem-solving, self-motivated, passionate, responsible.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Role: Procurement Manager

Position Summary / Project DescriptionL

We are seeking a highly skilled and detail-oriented Procurement Business Partner with expertise in Ariba system management to join our operations team. The ideal candidate will be responsible for daily procurement operations, procurement process, managing stakeholder and vendor relationships, and optimizing the utilization of the Ariba system to streamline purchasing operations.

Role and Responsibilities:

- Manage end-to-end procurement processes, including sourcing, Evaluation, Contracting and vendor management.

- Utilize the Ariba system to create purchase orders, manage contracts, and track procurement activities.

- Collaborate with cross-functional teams to ensure alignment between procurement activities and organizational objectives.

- Negotiate pricing and terms with vendors to secure favourable agreements and optimize cost savings.

- Monitor supplier performance and implement corrective actions as necessary to maintain service levels and quality standards.

- Develop and maintain relationships with key suppliers to foster collaboration and drive continuous improvement initiatives.

- Conduct regular analysis of procurement data to identify trends, opportunities for cost reduction, and process improvements.

- Provide guidance and support to internal stakeholders on procurement policies, procedures, and best practices.

- Stay current with industry trends, market conditions, and regulatory requirements related to procurement and supply chain management.

Requirements / Qualifications

Bachelor’s degree in supply chain/Business Administration/IT/Engineering or a related discipline.

- Minimum of 5-6 years of experience in procurement. Experience in IT procurement, Healthcare industry, formulation and review of procurement policies and procedures are advantageous.

- Proficiency in Ariba system management, including experience with purchase to order, source to contract management, and supplier collaboration.

- Strong negotiation skills and ability to drive cost savings initiatives.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Detail-oriented with a focus on accuracy and quality.

- Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Our client, one of world’s largest financial services institutions is looking for:

Product Manager

Responsibilities:

• Participate in the testing and implementation of system-related initiatives and enhancements.
• Manage and address first-line customers issues, complaints and inquiries within the stipulated service level agreement (SLA) timelines
• Collaborate closely with operations team on manual processing and adjustments of transactions.
• Initiate process and customer journey improvements for Unsecured Loan products .
• Propose and execute campaigns for unsecured loans products and services.
• Draft marketing content, terms & conditions and messaging related to Unsecured Loan products
• Work closely with the tech team to identify system-related issues and explore solutions.
• Support regular reporting, ad hoc tasks and administrative matters.
• Collaborate with support units to study and analyze data related to UL products.

Requirements

• Bachelor’s degree or equivalent.
• Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.
• Self-driven and able to work independently under tight timelines.
• Strong communication skills with the ability to collaborate effectively as a team player.
• Well verse in Microsoft office productivity applications.
• Capable of managing and working with multiple stakeholders.
• Willingness to work overtime during system testing and implementation phases.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Product Manager”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R154398

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

Job Description

• Monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations.(both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Any ad-hoc duties as assigned.

Job Requirements

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity.
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

Job Description

• Liaise with the Project Manager to carry out architectural work scheduling, material requisition, cost control, project supervision and documentation. Inform Project Manager/ Technical Manager on any technical / site problems pertaining to architectural works.
• Manage and lead Architectural project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes.
• Review reports and other documentation prepared by the Architectural Coordinators. Assist the Project Manager in the preparation of the presentation to management, clients and stakeholders.
• Manage the Architectural consultants to meet project program, design deliverables, and Authority submission and timely approval.
• Review and value-add to the designs/specifications/drawings submitted by consultants.
• Provide design and technical support / resolution to site queries / issues over the duration of Construction, as and when required.
• Conduct routine inspections on architectural works to ensure smooth progress & compliance with approved design and specification.

Job Requirement

• Degree in Architecture, recognized by the Board of Architects or Singapore PEB
• At least 8 years’ experience in Architectural coordination works with Singapore A1 Main Builder.
• Possess Qualified Professional license accredited by local authority board will have an added advantage
• Conversant with local codes and authority submissions.
• Fluent in spoken and written English and strong presentation skills.
• Proficient in Microsoft Office, Photoshop, AutoCAD, Sketch-up, Bluebeam, and Revit.
• Consultant firm experience will be an advantage.
• Strong leadership, coaching skills and organising abilities.
• Highly motivated, self-driven with initiatives to work independently.

Job Description:

• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies

• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients

• Perform review work of audit teams’ findings

• Develop and maintain long-term client relationships and identify business development opportunities

• Coach, mentor and build high performance teams

Job Requirements:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 5 years’ relevant experience with large/mid-tier international accounting firms

• Strong technical (accounting/auditing standards) & interpersonal skills

• Possess initiative and an analytical mind

• Ability to lead a team of like-minded professionals

• Building relationships: Developing long-term relationships with clients and connecting with key stakeholders
• Managing accounts: Ensuring accounts are within budget and meet client needs
• Communicating with clients: Handling customer inquiries and requests, addressing concerns, and resolving conflicts
• Collaborating with internal teams: Working with other departments to ensure client needs are met
• Generating reports: Creating progress reports for clients and senior leaders
• Identifying opportunities: Identifying opportunities for upselling, cross-selling, and renewals
• Monitoring budgets: Monitoring client budgets and explaining costs or expenditures
• Following up with clients: Ensuring clients are satisfied with the company's products or services
• Contributing to sales strategies: Assessing product results, monitoring competitive products, and analyzing customer reactions

This is a permanent position attached to a maid agency. Location: Orchard

Job Scope
– Oversee the end-to-end process of the domestic helper placement cycle, including sourcing, selection, interviews, contract preparation, and client support.
-Lead and mentor a team of sales agents, providing them with guidance, support, and training to maximize their performance.
-Ensure compliance with all regulatory requirements from the Ministry of Manpower (MOM) and other relevant authorities.
-Manage client relationships, address enquiries, and resolve any issues related to domestic helper placements.
-Monitor sales agents’ performance and provide guidance.
-Develop and implement strategies to grow the business and improve the overall customer experience.
-Work closely with management to set sales targets and ensure team goals are met or exceeded.
-Handle recruitment, onboarding, and training of new sales agents as needed.

Requirements:
–CEI certified (a must)
-Familiarity with MOM regulations and industry practices
-Proven leadership experience in managing and motivating a sales team.
-Strong communication, problem-solving, and interpersonal skills.
-Ability to work independently, handle multiple tasks, and meet tight deadlines.
-Results-driven and able to achieve sales targets.

Benefits
-Competitive salary with sales commission
-Manager’s overriding commissions based on team performance.
-Opportunities for career development within a growing company.
-Supportive work environment.

Working Hours/Days

Monday to Sunday 5.5 day week

10am to 7pm

Half Day: 10am to 2pm or 3pm to 7pm

OFF day is flexible

Monthly Pay Range $2,500 to $3,500 (excluding commission)

To Apply

WhatsApp resume: 8023-1992 or

Email resume: [email protected]

[Order Number: 782238]

Responsibilities:

• Treasury operations for Singapore and Southeast Asia countries in executing, coordinating and monitoring of all group treasury activities in line with local regulations and business requirements
• Standardize foreign exchange and fixed deposit operation
• Provide financial expert on business investments, cash liquidation risk, and foreign exchange risk
• Liaise closely and be able to negotiate with Japanese and Local financial institutions to propose better scheme for the business
• Any other ad hoc duties assigned

Requirements:

• Min 3 to 10 years of relevant experience with good knowledge of financial instruments and markets, including funding, cash management and derivatives
• Possesses a good network within the finance community and has sound understanding of accounting and tax principles
• Proficiency in English and Japanese (Both written and verbal) to liaise with Japanese counterparts/clients

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

Communication is key to running a successful store. Create and maintain the right systems in place to ensure all staff can effectively communicate with each other, both on and off the shop floor.

Lead from the front and demonstrate 5* Customer Experience yourself while on the shop floor. Be aware of your shop floor at all times through observing and listening to the consultations taking place. Providing clear and consistent feedback and direction to the team on their customer experience is key to shop floor leadership.

Ensure work is delegated throughout the management team in order to maximise your time spent on the shop floor. You are required to spend at least 80% of your work hours a week on the shop floor.

Provide regular learning, coaching and reviews for your team to allow them to consistently deliver 5* customer experience. This includes working with them on their product knowledge, brand awareness, and customer interaction skills. Quarterly staff reviews should take place to ensure consistent follow-up with staff development. How often development takes place is up to you and the management team - every day is a learning opportunity.

Encourage, respect and look after one another. Hold each other up so that your place of work is a supportive environment.

Drive sales through understanding and analysing your business drivers, including average sale, conversion, Global Mystery Shop Reports.

Communicating business results with the team, and implementing new plans and ideas will be key to improved results.

Ensure your shop is well looked after. Keep the shop floor clean, tidy, & well merchandised and your stock fresh for our customers, and all back of house areas as clean, safe, and pleasant as you can for the team.

Understand and utilise the miscellaneous expenditure such as transport, staff benefits, incentives and other necessities for the shop to support the running of the business.

You should support your Shop Manager in managing your staffing and stocks to maximise productivity and minimise wastage respectively.

Make sure all staff members follow appropriate cash handling and banking procedures, to ensure all money is kept safe.

Where company-wide procedures and policies exist, you should ensure you and your team work within these parameters. This includes working to deadlines when set by the wider business. Where they do not exist, consider any company-wide policies you would like to establish and propose these to the support team for approval.

Contribute to the vision of your shop, by creating & supporting “top box” goals for the shop and team with your Manager. Ensure that all decisions you make ultimately contribute towards achieving these.

Take on any tasks as requested by your Shop Manager in order to develop your skills to effectively manage the business, such as training, scheduling, forecasting, ordering, recruitment, stock management reports and performance management.

Alongside the Shop Manager, you should develop the Supervisors to become strong leaders, ensuring they have the right skills to develop the team and contribute to the management of the business.

Job Descriptions:

• Overseeing the construction activities and progress, planning, implementation and monitoring work schedules in accordance to the master and detailed work programme.
• Liaise with Professional Engineer on the Temporary works.
• Liaise with consultants for technical issues and coordinate the site activities with subcontractors.
• Handing of technical and engineering problems.
• Provide guidance to supervisors in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time.
• Prepare report and method statement whenever necessary.
• Manage and control workers and monitor their work closely to keep site safer and neat.
• Supervise ongoing site activities closely.
• Other ad-hoc assigned by the Company.

General Requirements:

• Diploma/Degree in Civil Engineering or Recognised Certificate in the relevant field subject.
• Min. 3-5yrs experience in the construction site.
• Good communication and analytical skills, able to interact with people of all levels.
• Bilingual in English & Mandarin in order to communicate with Chinese speaking counterparts.

Job Description

• Prepare and submit MSRA prior to the commencement of work
• Liaise with SO team to clear off inspection.
• Lead the site supervisor in clearing off site inspection, and to check and ensure that the work is carried out safely as per drawing, and is of good quality.
• Coordinate with subcontractor to resolve the issues and to ensure that the work is carried out as per approved MSRA & design, and to meet the schedules.
• Check and ensure all the temporary work is carried out as per PE design.

Requirements

• Degree in Civil, Mechanical or Electrical, or a related field.
• Min 2 to 3 Years Relevant Work Experience (MEICA)
• Proficient in English writing and speaking.
• Microsoft application (words, excel, ppt etc)

• Responsible for landscape works related to Site Supervisor / Coordinator duties.

· Carry out daily site supervision, coordination and quality assurance of all trade implementation on site.

· Ensure works are carried out in accordance with updated drawings, specifications, method of statements, master programme and consultants site instructions.

· Liaise with Clients, Consultants, RE / RTO to carry out site inspection and attend weekly /monthly meeting.

· Manage procurement of all site resources including sub-contractors, suppliers, manpower, materials and machinery etc. Scheduling manpower, materials and equipment on site, carry out materials and equipment receiving, inspection and maintaining record. All delivery order must be returned to office for record.

· Monitor and control material unsafe on site to avoid unnecessary wastage or wrongly usage.

· Assist project manager or project engineer with any other duties as assigned.

• Bilingualism (English and Mandarin).

• Driving liense class 3.

Roles and Responsibilities:

• Overseeing the daily site activities and progress, planning, implementation, and monitoring work schedules in accordance with the detailed work programs.
• Coordinate with different departments concerning the site work activities.
• Work closely with sub-cons, and highlight any work-related matters for the team's discussion and solutions.
• Supervise works on-site for proper work execution and safety.
• Handle any engineering/technical issues.
• Prepare daily progress reporting and maintain records that are up to date.
• Familiar with and able to understand general contracts and various tender documents.
• Able to provide budget costs or estimates as per instruction.
• Liaise with suppliers for their products and services presentation.
• Able to look for solutions regarding any technical problems during the tender.
• Coordinate with the supplier/contractor regarding follow-up on bills and quantities.
• To evaluate and check on market unit rates monthly/Quarterly for material and labor costs.
• To attend site showground for those tenders that we are interested in.
• To reply to tender clarification, preparation for tender interview, and presentation.
• Able to communicate with BCA or other Departments in dealing with certificates and licensing.
• Able to do any other ad-hoc duties.

Requirement:

• Minimum a Diploma / Degree in Civil Engineering or equivalent with min 3 years local experience.
• Able to work independently with minimal supervision under a tight schedule.
• Possess initiative, willing to multi-task, and be able to work independently.
• Must have good communication skills, both written and spoken.

Civil site engineer

Responsibilities

- Reporting to Civil Manager

- Responsible for the civil construction of the power plant station

- Plan and prepare station requirements (Subcon, suppliers, materials, equipment) based on the baseline program and work with the technical/contracts department to finalize and submit for approval

- Achieve progress through programs and within budget

- Control the usage and minimize wastages of major building materials such as rebar, concrete, and formwork materials, amongst other materials

- Carry out daily team meetings and site walks with project staff and produce tasks and action plan notes

- Invoke sequenced handover of works and track actual progress vs planned

- Prepare progress report for Manager to review

- Liaise with site team/ subcontractors on the scheduling and execution of all structural/ architectural/ M&E works

- Liaise with the Design team on engineering technical issues

- Manage traffic / underground services diversion and temporary works

- Requisition of required manpower, subcontractors, and suppliers

- Liaise with Quality and EHS departs to implement on-site

- Control subcontractors and suppliers for the timely closure of issues relating to quality and safety

- Plan and prepare MSRA/Documents for necessary permit based on baseline program, including government and owner (company) permit, and work with technical/contracts department to finalize and submit for approval

Requirements :

- Must possess min 5 years of engineering experience with Degree in Civil Engineering recognized by the PE Board or qualification acceptable to the Commissioner of Building Control as eligible for application as a Resident Engineer OR recognized degree in the relevant field subject to the acceptance of the Engineer and at least 3 years of experience in managing civil and infrastructure construction work for projects of similar scale in Singapore, complexity and nature of work

- Must possess all the training certificates required on a civil supervisor

- Familiar with local engineering/construction laws and regulations in Singapore

- Familiar with engineering Permit, License, Approval etc. in Singapore is a plus

- Have more than two project construction experience, EPC project management experience is preferred

- Able to start work on short notice will be an advantage

Our client is from Construction Industry. They are looking for a WSH Manager to assist their Finance team for the next phrase of their business. They are located at North of Singapore– easily accessible. The WSH Manager is responsible for:

Duties

• Responsible for developing, maintaining, and implementing the EHS Management System.
• Ensure compliance with legal requirements and conduct regular inspections and audits to uphold safety standards.
• Managing contractors, investigating incidents, and enforcing corrective actions.
• Review risk assessments, promote a strong EHS culture, and manage the fire protection system and emergency response team.
• Liaises with statutory bodies, provides training to employees, and ensures continual updates to management on EHS performance.
• Collaborate with third-party security providers and drive the continuous improvement of the plant's EHS system.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 8 years relevant working experience in Construction Engineering Industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

CHJ Technologies is a fast growing Internet security solutions company in Singapore and Asia.

At CHJ Technologies, we will give you the opportunity to drive the business the way you want to, and be involved in the decisions that matter. We reward our colleagues with better opportunities to grow, and nurture them to take on management roles and regional assignments.

We are looking for an individual with a passion for impact, technology and growth. A strong individual and team player with a positive attitude in our work culture. A strong leader who can implement change, bring new ideas to the table, and quickly establish rapport with the team.

At CHJ Technologies, we grow together!

Job scope and deliverables will be as follows:

· Develop the go-to-market multi-channel strategies to establish, engage, nurture, grow and deepen relationships

· Develop and execute a strategy and integrated marketing plan to generate leads for sales and build awareness for our Cyber Security solutions in Asia

· Create and maintain a portfolio of customer success stories, references, and recommendations

· Develop and execute go-to-market Territory plan for services and revenue measured.

· Field-based sales-presenting to senior audiences & engaging with multi-stakeholders

· Works cross functionally with product, engineering, design, marketing, sales and services to create and execute on growth projects.

· Develop inbound and outbound marketing campaign and execute generated leads to drive activation, retention, engagement and revenue.

· Develop and identify target accounts through strategic outreach for outbound sales campaign

· Understanding and ability to implement data driven approach to create ideas and execute projects.

· Aptitude to learn technical concepts/terms

· Ability to manage multiple tasks/projects simultaneously

· Manage all outstanding tickets for our customers on our Zen-Desk based support email system to ensure high Service Level Agreement (SLA)

· Manage and monitor customer support maters on other tools (phone/ email/ etc)

· Assist and respond to customers helping them navigate, create and scale the service to realize the full promise.

· Schedule out responsibilities for monitoring tickets during weekends or public holidays when necessary.

· Manage office IT server and computer infrastructure, with support from our vendors

· Manage all other documentation required in the back-office

· Other adhoc duty

Career Level Junior/Middle

Industry Information Technology

Sales / Customer Service / Business Development > Customer Service

Job Function Executive

Sales / Customer Service / Business Development > Others

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With experience in Brokerage, US Securities and Exchange Commission (SEC) is preferred.

Responsibilities

• Lead teams in the application of Scrum and Agile methodologies, facilitating agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to ensure adherence to agile processes and maximise team efficiency.
• Oversee the end-to-end management of projects for Singapore and US brokerage businesses, including requirement gathering, planning, resource allocation, risk management, and delivery.
• Collaborate effectively with global teams across Singapore and the US, ensuring seamless coordination of resources and stakeholders across time zones.
• Ensure that projects align with US regulatory requirements (SEC, FINRA, etc.) by working closely with compliance teams to conduct regular reviews and ensure full regulatory adherence.
• Proactively identify risks, manage project changes, and adjust plans as necessary to ensure the achievement of project goals within the defined timeline.
• Manage resources effectively and maintain transparent communication with business and technical teams, ensuring project milestones are met. Manage third-party vendors where necessary.
• Provide regular project updates and monitor key performance indicators (KPIs), reporting progress and status to senior management.

Requirements:

• Bachelor's degree in Project Management, Information Technology, FinTech, or a related field.
• At least 5 years of experience in project management, particularly in the fintech, trading systems, or brokerage sectors.
• Proven experience with Scrum/Agile methodologies and a related certification (e.g., CSM, PSM) is highly desirable.
• PMP or equivalent project management certification preferred.
• Strong knowledge of US financial market operations and regulations, including SEC, FINRA, and DTC.
• Proficiency in project management tools (e.g., JIRA, MS Project, Confluence).
• Excellent cross-cultural communication and team leadership skills, with the ability to lead teams in a global setting.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: IT Security Manager (Regional)
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary: Basic up to $12,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Analyze and prioritize vulnerabilities based on severity, potential impact, and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention, and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques, and incident response strategies.

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, IT, or equivalent experience.
• Has 5+ years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Professional information security certification preferred (e.g. CompTIA Security+, CISSP, CISA, CISM).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
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Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

A newspaper for the local Malay community, Berita Harian was established on July 1, 1957. It presents news and issues from home, the region and the world, featuring a wide spectrum of topics from sports to politics and religion. Other highlights include Malay culture and tradition, arts and heritage, family, hobbies and leisure. Berita Harian (BH) also provides a platform for the Malay community to voice their views on issues that concern them. It is a paper that speaks with authority and understands the needs of the Malay community.

As an Editorial Project Manager, you will be required to help coordinate projects, track expenses, ensure compliance and report KPIs as directed. You will manage Berita Harian’s campaigns and partnerships which are revenue-generating as well as projects funded by government agencies and other stakeholders.

While reporting to the News Editor, you will also be required to work closely with Berita Harian's Audience and Growth team to develop and coordinate Berita Harian’s annual activity calendar. You will also be required to manage and coordinate BH’s internal communications and programmes such as the internal news comm awards.

Job Responsibilities

• Coordinate internal resources and third-party vendors to ensure flawless execution of projects
• Develop a detailed project plan to track progress and create detailed reports as required, to ensure comprehensive project documentation
• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Ensure resource availability and allocation
• Ensure that all projects are delivered on-time, within scope and within budget
• Develop positive relationship with various relavant stakeholders

Job Requirements

• Minimum degree in Journalism, Media Management, Business Management or equivalent from a recognised institution
• At least five years’ experience in project management, budgeting and analysis.
• An excellent communicator and comfortable managing multiple tasks.
• A team player and have a problem-solving aptitude
• Good stakeholder management
• Ability to work independently and as part of a team.
• Have knowledge in project management and some experience in media production work.
• Willingness to work on weekends/public holidays when required

This is a temporary 1-year contract position.

Pre-Sales Engineer / Manager (Surveillance Security)

Job Responsibilities:

• Provide comprehensive pre-sales support, focusing on the full range of company products, including CCTV and network technical solutions, tailored for SMBs and cost-effective, easy-to install solutions ideal for residential areas, retail, educational institutions, hospitality, and healthcare sectors.
• Develop and identify new business opportunities by working closely with clients to understand their unique business and technical requirements.
• Promote and present company solutions, delivering formal technical proposals and presentations to clients, emphasizing the cost-effectiveness and suitability of these products for smart home applications and SMBs.
• Design competitive and effective product solutions, ensuring that the proposed solutions meet clients' requirements and are aligned with the company's strategic goals.
• Collaborate with the sales team to ensure client requirements are thoroughly understood and met, facilitating seamless communication between clients and the technical team.
• Address and resolve clients' inquiries and technical issues, ensuring high levels of client satisfaction and long-term relationships.
• Conduct product training sessions for clients, enabling them to fully understand and utilize the company's solutions effectively.
• Educate clients on the availability of these products through retail dealers and other distributors, making them accessible and convenient for widespread deployment.

Job Requirements:

• Proven experience in the CCTV domain, with a strong understanding of SMB and cost-effective, easy-to-install solutions that are ideal for residential areas, retail, educational institutions, hospitality, healthcare sectors, and smart home applications within smart cities.
• At least 1-3 year of work experience in the CCTV or networking industry, with a solid understanding of the products and solutions deployed in these sectors.
• Ability to communicate effectively and influence customers, particularly in areas of technical alignment, communication, clarification, and negotiation.
• Possession of networking certifications such as CCNA/CCNPwould be an added advantage, further demonstrating technical expertise and enhancing the ability to deliver high-quality solutions.

Interested parties, please email to [email protected]

Karin Yong

Registration: R22109239

EA Licence: 01C3135

Job Summary

The Structural Heart (SH) Clinical Regional Manager plays a pivotal role in enhancing brand recognition and driving business growth for the SH division. This position requires an individual with a strong clinical aptitude and a consultative selling approach, supported by in-depth knowledge of Biosensors and competitive Structural Heart products, along with relevant clinical data.

The incumbent will collaborate closely with Country Managers, Regional Sales Managers, and Clinical Specialists to deliver exceptional program support by leading all Biosensors SH initiatives. Key responsibilities include a thorough understanding of catheterisation lab dynamics and the ability to cultivate strong relationships with physicians and staff.

The SH Clinical Regional Manager will support all aspects of structural heart cases, including pre-case planning and recommending patient treatments. Acting as a trusted advisor, the manager is recognised as a clinical sales expert by the heart team and is expected to provide comprehensive support for Structural Heart cases.

Job Responsibilities

· Assist in executing a proactive regional plan that integrates clinical, sales, and service support to enhance market share and improve service quality for customers.

· Identify and facilitate growth opportunities in collaboration with the Sales and Clinical Support Team.

· Serve as the primary clinical resource for case coverage, troubleshooting, specialty product usage, and customer training.

· Attend cases at customer accounts, advising physicians on the clinical attributes and techniques associated with our coronary products.

· Educate customers on the benefits and proper clinical usage of company products through presentations and demonstrations using various formats and platforms.

· Provide supplemental training support during product launches and for high-touch specialty products.

· Address customer needs and complaints regarding products and services by developing creative solutions or collaborating with relevant personnel to find optimal resolutions, especially in training and troubleshooting.

· Conduct sales forecasts and analyses to ensure adequate consignment levels, tracking consignments with minimal write-offs in coordination with the Planning & Sales Operations team.

· Ensure timely collection and reporting of all required medical documentation related to procedural device operations.

· Fully support the Quality Policy by embedding quality into all aspects of work and maintaining compliance with all quality requirements.

· Research and identify new business opportunities, including emerging markets, growth areas, trends, customer needs, partnerships, and competitor products and services, while staying informed of industry trends.

· Engage with customers to foster and develop strong relationships.

· Gather and analyse useful information from customer and competitor data.

· Collaborate with the Sales and Marketing team to discuss promotional strategies and activities.

· Coordinate with the Sales Team to develop mutually beneficial proposals and sales campaigns.

· Participates in conventions, forums, and meetings to increase product awareness.

Job Requirements

· Bachelor’s degree in Biological Sciences, Nursing, or a related discipline

· At least 5 - 8 years of successful sales experience in medical device or pharmaceutical industry

· Previous experience in a Cath Lab or in Cardiovascular settings is advantageous

· Strong clinical aptitude and understanding of structural heart products

· Proven ability to manage a large portfolio of accounts with a willingness to travel for business

· Excellent problem-solving skills, with a capacity for collaboration and receptiveness to coaching from team members, fostering success in selling specialised products