Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills, bilingual in both English and mandarin

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Job Description:

- At all times, to keep the store organized, clean, and attractive to customers.

- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.

- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed

- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.

- To achieve assigned target and goals set by company.

- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

JOB REQUIREMENTS:

- At least 1 year proven experience in managing a clinic/beauty salon or similar role

- Knowledge of the best practices for running a clinic

- Ability to handle customers' requests and complaints with grace

- Sales oriented and customer focus

- Professionalism, independent and initiative with strong self-motivation

- Excellent written and verbal communication skills in both English & Mandarin

- Positive thinking and attitude

- Ability to establish effective policies and procedures, and maintain high service delivery standards

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Description Summary

The Project Manager is responsible for providing overall leadership for a project or support effort. They are accountable for deliverables and developing schedules, milestones, resource requirements, and staffing plans to achieve deliverables. The Project Manager - L3 will work closely with the client's technical management to ensure that the project is completed on time, within budget, and to the client's satisfaction.

Job Description

Project Information:

This is for platform transformation and modernisation to long term managed services with multiple tools to enable extensive automation.

The program will drive step change improvements for the client's health care community, introducing AI, personalisation, a modernised support ecosystem, better analytics and automation.

Under this project, Kyndryl will help customer to completely replace the old ITSM tool and integrate other tools with ServiceNow and help deploy and integrate endpoint automation with Aternity and Microsoft SCCM.

Job Responsibilities

• Provide overall leadership for a project or support effort.
• Develop schedules, milestones, resource requirements, and staffing plans to achieve deliverables.
• Allocate tasks among team members and assess team progress toward objectives.
• Monitor progress, recognize and help resolve technical problems.
• Serve as the primary point of contact with client technical management.
• Provide regular status reports and briefings.
• Assure recognition of project changes and execution of related change control procedures.
• Manage the project resources, including customer and contractor as required.

Your future at Kyndryl
Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many different types and flavors of PM roles, so everyone can find the opportunity that suits them best.

Job Qualifications

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• A bachelor's degree or equivalent in IT, computer science, engineering, or related field.
• At least 5 years of experience in project management, preferably in the healthcare industry.
• Strong project management, organizational, and time management skills, and the ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills, and the ability to identify and resolve complex issues and challenges.
• Strong communication, presentation, and interpersonal skills, and the ability to communicate effectively with different levels of stakeholders, both internal and external.
• Strong team player, and the ability to work collaboratively and independently.
• Proficient in Microsoft Office applications, such as Word, Excel, PowerPoint, etc.
• Fluent in English
• Based in Singapore

Project Manager:

The Project Manager is responsible for overseeing the planning and implementation of an entire project through budgeting, hiring team members, sourcing suppliers and planning the project release. Their duties include setting deadlines, providing feedback and communicating with clients about the status of their project.

Duties and responsibilities:

• He/She must develop a plan of action to get a project completed, working across departments to ensure their needs and wants are included within the confines of the project and budgetary restrictions.
• Develop project plans that identify resource and budgetary needs
• Host project meetings at least once a week with team and managers
• Provide feedback, advice, project updates and encouragement to team members
• Manage deadlines and push the team to ensure timeliness
• Coordinate with vendors and suppliers as needed· Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

Requirements:

• At least 3-5 years related experience in project management, planning, and tracking, usually in a project manager role
• Experience working with business stakeholders in related industries
• Experience with and understanding of full project or product lifecycle
• Proficiency with project management tools, methodologies, and related technology
• Ability to demonstrate leadership, drive results, solve problems, and possess interpersonal skills
• Data analysis/Organization/Time management Skills
• Written and verbal communication
• Demonstrate leadership through coaching, mentoring, and team building
• Problem-solving mind-set
• Leadership qualities, such as motivation techniques and conflict-management
• Computer literacy for spreadsheet and word processing software
• Time management skills, especially familiarity with calendar management and goal setting
• Familiarity with the work being done by each team member
• Knowledge of project management processes, such as Scrum and Agile
• Hands on experience in Manpower based projects is preferred with experience of recruitment.

Roles & Responsibilities

• Manage day to day operations of the Training Centre assigned to you is well-managed and daily operations are carried out without any lapses;
• Ensure overall customer service of the reception counter is maintained at a satisfactory level, where visitors visit and leave the space delighted
• Manage staff under your supervision complete their daily operation duties to facilitate class administration processes
• To ensure that all documentation for class start is readily prepared and completed for Trainers to apply during the start of classes
• Ensure all transfer and withdrawal processes are completed accurately and timely as per required by the Company and/or Program Partners
• Ensure that all documents submitted meet the standard for invoicing
• Report in a timely fashion, any disruptions, challenges, and non-compliant behaviours that are affecting daily operations at the Training Centre.

Requirements

• Competency in interpersonal and communication skills
• Meticulous and able to multi-task
• Computer literacy with proficiency in MS Office applications

Company Overview:

Finsmart Solutions, headquartered in Singapore, is a leading integrated securities trading platform service provider. With many years of financial IT construction and service experience, in-depth observation and understanding of users, and rapid iteration technology of high-quality products, Finsmart is committed to providing financial institutions with integrated solutions and value-added services, so as to continuously empower the financial industry and promote innovative development of the industry.

Product & Service:

Finsmart is committed to providing financial institutions with integrated solutions and value-added services such as securities trading system, market data service, asset management system, fund system, securities CRM and marketing system.

Market data supplier:

Finsmart holds the market data provider licenses of seven stock and options exchanges, and through the development of securities trading platform software, it can provide users with timely market data services.

Licenses:

Finsmart holds the market data provider licenses of seven stock and options exchanges include: Shanghai Stock Exchange, Shenzhen Stock Exchange, Hong Kong Stock Exchange, NASDAQ, New York Stock Exchange, Chicago Board Options Exchange (CBOE).

Key Responsibilities:

• Responsible for the requirements management and product design of overseas securities trading products. Ensure high-quality completion of product-related tasks, including requirements research, analysis, prototyping, product documentation, requirement clarification, follow-up, and acceptance testing.
• Regularly track and analyze industry competitors, gather business feedback, identify user needs, and continuously optimize product features while assisting in driving product iteration and improvement.
• Collaborate and coordinate with multiple teams, including business, UI, technical, and testing teams, to follow up on requirement clarifications and development feedback. Responsible for product launch acceptance, issue tracking, and subsequent iterations.
• Perform other tasks assigned by the supervisor.

Requirement:

• Bachelor's degree or master in Finance, Computer Science, or related fields.
• Possess at least 6 years of experience in internet finance product or mobile app client design and requirements analysis. Candidates with experience in product operations in securities firms or internet finance companies, or familiarity with mutual fund operations, are preferred.
• Proficient in using requirement management and product design tools such as Axure, Visio, and XMind. Demonstrates excellent product design capabilities, able to independently complete requirement analysis and interactive design prototypes, and possesses insights into the visual design and user experience of internet finance products.
• Strong communication and expression skills, clear logic, proactive, responsible, and able to handle pressure. Displays good project collaboration spirit.
• Proficient in Chinese and English (must).

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA or equivalent
• Must have knowledge on PCAOB Standards, IAS, ICOFR, IFRS, US GAAP
• External audit experience of minimum 6 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Responsibilities:

• Plan, manage, control, execute and close out projects within contractual schedule and budgeted cost.
• To supervise a crew of carpenters in achieving production targets to meet project deadline.
• Perform quality check and ensure furniture are fabricated accordingly to construction drawing.
• Review drawings, design notes, and critical specifications.
• Attend site meetings, inspections, monitor and report of project progress.
• Liaise and coordinate with related parties (e.g., authorities, clients, consultants, contractors, suppliers etc.) through regular meetings to ensure conformity to specifications, quality and delivery schedule.
• Supervision at project site to ensure smooth operations.
• Ensure that staff and contractors carry out work in a safe manner.
• Monitor daily progress at project site.
• Report to management team on project status.
• Ensure up to date claims, obtaining approval for variations order and prepare for billing.
• Ad-hoc duties.

Requirements:

• Interior Design / Carpentry / Joinery knowledge preferred
• At least 3 to 5 Year(s) of working experience in the related field is required for this position
• Good team player and able to work independently with minimal supervision
• Able to start work within short notice

Company Description

Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!

Role Introduction

Engineering’s role is focused on reassurance, keeping our people and our customers safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams.

The Engineering Manager ensures the delivery of operational excellence at allocated station(s) to enable our customers with a safe and exceptionally reliable travel experience that supports our brand and business

Key Responsibilities

Line Maintenance is an operational critical section in Engineering Department that delivers a safe, reliable and cost-effective line maintenance service to Cathay Pacific Airways as well as our third party customers in the global network.

The Engineering Manager is accountable for the Engineering budget, operational and commercial performance at allocated station(s) and ensure we deliver our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Responsible for:

• Manage the day to day engineering operation
• Ensure the maintenance carried out on Cathay Pacific Group and third party aircrafts meet the Company / Customer / Authority’s requirements and standards
• Review and implement local strategies to achieve effective, optimum planning and utilisation of station resources including people, equipment, facilities and aircraft spares
• Manage the availability, serviceability and cleanliness of station ground equipment, vehicles and facilities
• Manage and oversee third party supplier performance (technical, ramp services, de-icing, refueling etc.) as the Operational Duty Holder
• Supervise and certify aircraft maintenance
• Ensure compliance with local Occupational Health & Safety standards and regulations / guidelines
• Ensure meeting of station productivity, costs, revenue and operating budget targets
• Lead, support and encourage own team to achieve success
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development and execute succession plans

Requirements

• Engineering degree or Aircraft Maintenance Licence (HKCAD or equivalent) with appropriate aircraft type endorsement
• Minimum 10 years’ experience in aircraft maintenance industry in a certifying engineer or equivalent
• Experience of managing team and deliver high performance
• Solid operational and technical knowledge
• Ability on creating and maintaining a robust safety culture
• Ability to build strong and effective relationships with internal and external stakeholders
• Strong commercial and business acumen

** Please note that we will only be able to contact candidates who have been shortlisted for further consideration. **

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Establishing and maintaining relationships with new and existing customers through regular customer visits.

• Making and executing regular and/or irregular marketing plans.

• Report sales forecasts and report to Managing Director

• Gather market research, assessment and competitor information, customer needs, new market trends, etc.

Requirement:

Proven 8+ years Sales experience within the Shipping and Logistics industry Has strong knowledge of Container/Shipping Line (products and services). Has strong knowledge about the local market, competitor and industry trends.Lead sales team as a sales manager.

In today's fast-paced IT environment, organizations need skilled Change Managers to navigate complex IT service management transformations and drive growth. As a Change Manager (ITSM), you will play a vital role in shaping the future of our client's IT organization, implementing change initiatives that enhance IT service quality, efficiency, and customer satisfaction.

Newbridge, a trusted recruitment partner to leading financial services organizations, is seeking an experienced Change Manager (ITSM) to join our client's team. If you have a passion for driving IT service management change and transformation, and a proven track record of delivering successful change initiatives, we want to hear from you!

About the Role:

• Develop and implement comprehensive change management strategies and plans to support IT service management transformation initiatives
• Collaborate with IT stakeholders, including IT managers, team leaders, and technical experts, to understand IT service management needs and design change initiatives that meet those needs
• Analyze IT service management processes and identify areas for improvement, developing strategies to enhance IT service quality, efficiency, and customer satisfaction
• Design and deliver training programs to support IT service management change initiatives, ensuring that IT staff have the necessary skills and knowledge to adapt to changing IT service management requirements
• Monitor and report on IT service management change initiative progress, identifying areas for improvement and implementing corrective actions as needed

Requirements:

• Proven experience in IT service management change management, preferably in a financial services environment
• Strong understanding of ITIL change management processes and best practices
• Excellent communication, influencing, and project management skills
• Ability to work collaboratively with diverse IT stakeholders, including IT managers, team leaders, and technical experts
• Strong analytical and problem-solving skills, with experience in data analysis and reporting

What We Offer:

• Opportunity to work with leading financial services organizations, driving IT service management transformation and growth
• Collaborative and dynamic work environment, with a team of experienced IT professionals
• Professional growth and development opportunities, including training and certification programs
• Competitive salary and benefits package

Reporting to the Restaurant Manager and Assistant Manager, you are responsible for assisting the Managers in supervising and ensuring the efficient running and daily operations of the restaurant, in accordance to the company’s standards. Key performance areas include assisting managers to manage team performance, people development through training and ensuring maximum customer service standards.

KEY RESPONSIBILITIES

Operations

- Assist the Managers in overseeing the restaurant’s daily operations.

- Operationally equipped to manage all service sections within the restaurant and its related functions.

- Responsible for checking on all equipment maintenance and servicing.

- Observe a high standard of work ethics and be a role model for all service staff.

Customer service and service quality

- Responsible for ensuring good customer service standards and quality.

- Provide a high level of customer satisfaction in the restaurant and maintain effective communication with the customer at all times.

- Manage and handle customers feedback and complaints in an appropriate and timely manner, aligned with company’s standards.

Staff Training and Development

- Assist Restaurant Manager and Assistant Manager intraining, development and evaluation of service staffs to be well-trained in the respective service stations.

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

Job Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

C48563

Key Responsibilities

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Key Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification will be advantageous although not mandatory

Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

• JOB SCOPE
• Project management of building/warehousing construction projects. Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on the schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff
• JOB REQUIREMENTS
• Diploma/Degree holder
• Minimum 5 years with relevant experience in project management of building/warehouse construction
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Bilingual in English and Mandarin (to be able to communicate with Mandarin speaking staff)
• Proficient in using Microsoft Office and familiar with Microsoft Project

JOB SCOPE

To be able to manage and execute the company projects in building construction which covers:

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff

JOB REQUIREMENTS

• Dynamic and motivated personality with good communicative and interpersonal skills
• shall be qualified, competent and experienced with tertiary qualification in construction, recognised either by the respective Professional Bodies, professional institutions or Building and Construction Authority.and with experience managing and co-ordinating large-scale projects effectively, and with experience performing as a Project Manager role for industrial and/or large-scale developments.
• Good leadership to lead a team of project staff
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate
• Mandrian speaking is esstional knowledge due to coordinate with Chinese investor and owner.

Job Summary:

is responsible for overseeing the daily operations of a restaurant, ensuring high-quality food and customer service while managing staff and resources. This role includes supervising front-of-house and back-of-house teams, managing inventory, ensuring compliance with health and safety regulations, and maintaining a positive dining experience for customers.

Job Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations;
• Deliver superior service and maximize customer satisfaction;
• Respond efficiently and accurately to customer complaints;
• Regularly review product quality and research new vendors;
• Organize and supervise shifts;
• Appraise staff performance and provide feedback to improve productivity;
• Estimate future needs for goods, kitchen utensils and cleaning products;
• Ensure compliance with sanitation and safety regulations;
• Manage restaurant’s brand image and continuously progress to improve it;
• Prepare budget, control operational costs and identify measures to cut waste;
• Create detailed reports on weekly, monthly and annual revenues and expenses;
• Promote the brand in the local community through word-of-mouth and restaurant events;
• Recommend ways to reach a broader audience (e.g. discounts and social media ads);
• Train new and current employees on proper customer service practices; and
• Implement policies and protocols that will maintain future restaurant operations.

Job Requirements:

• Bachelor’s degree / higher education qualification / equivalent in Hotel and Restaurant Administration or related major.
• 5 or more years in the management operations or related function.
• Proficient in English and excellent communication skills, both written and verbal.
• Key competencies such as excellent communication, interpersonal skills, oriented to details, operational knowledge, leadership, team building and financial skills.
• Able to work under pressure and extreme conditions and prioritise tasks effectively.

• Candidates must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• At least 3 Year(s) of managerial experience in the Food industry or related field is required for this position.
• Preferably candidates specialized in Food/Beverage/Restaurant Service or equivalent.
• Team player & customer oriented, with strong leadership skills
• Excellent communication skills & people management supervision
• Responsible in business performance of assigned store, analyzing and planning store sales level and profitability
• Knowledge & understanding in Sales Profit & Loss is an advantage

Requirements:

• Flexible, Willing to work on shifts, weekends & Public Holidays
• Quarterly Sales Incentive and Yearly Performance Bonuses awaits our qualified candidates
• Transportation and/or meal allowances is given
• Free Staff Meals is provided
• Enjoy Great working environment & other staff benefits
• 3 Full time position are available for our new store in Suntect City Mall and to other existing stores.
• Kindly attached your complete resume when applying.