Job Responsibilities:

1. Develop new business opportunities in Singapore and South East Asia region for Brightree’s

Energy Management System Software for Energy Storage Systems and also Digital Marine

Bunkering and Fuel Monitoring Systems.

2. Discover new sales opportunities and close sales to meet sales target

3. Able to prepare visually aesthetic & effective presentation and proposal

4. Able to pitch effectively to clients and potential investors

5. Manage after sales project tasks where necessary

6. To provide on-site survey, installation supervision, testing and support

7. Provide training to customers

8. Provide digital marketing efforts in Linkedin, Tiktok etc

9. Co-ordination exhibition activities set as booth set up etc

Experience:

1. Have IoT or digital technology sales experience would be a plus

2. Fresh graduates or interns with keen interest in sales are encourage to apply

3. Minimum 3 years sales experience with good sales record would be a bonus

4. Working experience with Energy Storage Systems or Solar renewable energy will be a

strong plus

5. Working experience in marine fleet management, satellite service providers, marine class

societies will be a big plus

6. Having experience as a marine technical superintendent or marine engineer will be a strong

bonus

Education & attributes

1. Minimum with a Polytechnic Diploma preferably in engineering.

2. Proficient in English and Mandarin

3. Possess a class 3 driver license (Preferred)

4. Proficient in Microsoft Office Word, Excel, PowerPoint. Photoshop.

5. Able to do marketing materials writeup and design will be a bonus

6. Good team-player, good communication skills and cheerful in nature.

7. Fast self-learner, innovative, able to search for solutions to meet project/customer

requirements.

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

Compliance

• Analyse internal operational systems to ensure compliance with contractual requirements and works standards.
• Create, modify, update and implement the work methodology and procedure.
• Develop risk management strategies and managing company’s WSH requirements.
• Design control systems to address cases of violation of operational direction.
• Planning and arranging training programs for staff to meet contractual & regulatory requirements.
• Liaise with other department to ensure that operation department is in line with company’s policies.
• Advise and report to the executive management on operational related matter, risks and any other policy development.

Quality

· Oversee and point of contact for implementation of smart technology for the entire organisation. (Robotics, smart system and TMS)

• Provide strategic advice to the project staff for the understanding & identification contractual requirements
• Review of any project related correspondence and proposing a suitable strategy for preparing the response and advising on potential contractual implications arising therefrom.
• Ensure that signed contracts are communicated to project staffs and to provide contract awareness, interpretation and advice to project team.
• Formulating monthly project budgeting report for senior management monitoring and analysis.
• Perform, ensure, monitor & checking of all project monthly report submission/ claims requirements for billing.
• Assist in ISO audit and implementation

Operation

Managing certain high-profile contract/Site

Handle the day to day operational requirements

• Degree in Electrical Engineering.
• Good design and installation knowledge of electrical in commercial & industrial buildings.
• With strong leadership skill, ability to be agile, can adapt quickly to change and pivot, high level intiative, project management and communication skills.
• Able to work independently and under pressure.
• Minimum 5 years’ relevant working experience and proven track records in Singapore.
• Fluent in spoken English.
• Preferably with Class 3 driving license

Expanding! Japanese Marine product company!

Job Description

• To carry out account management responsibilities which include developing and maintaining long-term business relationships with customers, provide professional quotations and ensure prompt payment from customers.
• Operate as the lead point of contact for any and all matters in respect of the portfolio of customers either developed by you or assigned to you.
• Develop a trusted “advisor” relationship with key accounts, customer stakeholders and executive management of customers.
• Ensure the timely and successful delivery of the Products and Services according to customer needs and objectives.
• Provide input for weekly, monthly and quarterly Activity Reports and the necessary plans and reports for Marine business, as requested by the Management.
• Maintain assigned customers and develop new assigned customers to ensure continuous sustainable business growth.
• Communicate and work closely with colleagues from other departments in ensuring the overall Company objectives/performance are/is achieved, at all times.
• To achieve the required Sales Targets.

Job Requirements

• Diploma or equivalent in related field/discipline.
• Minimum 3 years successful Sales experience within the Marine Industry.
• Possess ability to prospect and manage a designated territory to maximize revenue growth.
• Experience in delivering client-focused solutions, products and services based on customer needs.
• Ability to manage multiple projects at any time while paying strict attention to details.
• Proven ability to use common office and business technologies.
• Good listening, negotiation, and presentation skills.
• Good verbal and written communication skills.

Position Overview:

We are seeking an experienced Trainer (Retail & Development) to join our team. In this full-time position, you will be responsible for designing and delivering comprehensive training programs to upskill our retail staff, ensuring they are equipped with the knowledge and skills to provide exceptional customer service and drive sales.

What you'll be doing

• Developing and facilitating engaging training sessions on product knowledge, sales techniques, customer service, and other relevant retail topics
• Identifying training needs and designing customized programs to address skill gaps
• Facilitate in-store training sessions on weekdays during retail hours (e.g., 11:00 AM – 8:30 PM).
• Monitoring and evaluating the effectiveness of training initiatives, making adjustments as necessary
• Providing one-on-one coaching and mentoring to support the professional development of retail staff
• Collaborate with the HR and Operations teams to identify training needs and design customized modules.
• Collaborating with the management team to align training with the company's strategic objectives
• Monitor training effectiveness through feedback and KPIs to refine future programs.
• Maintaining training records and providing progress reports

What we're looking for

• Relevant qualification in a field such as Education, Human Resources, or Business
• Minimum 3 years of experience as a Trainer or L&D professional, preferably in the retail industry
• Excellent facilitation and presentation skills, with the ability to engage and motivate adult learners
• Strong understanding of adult learning principles and the ability to design effective training programs
• Proficient in data analysis and using metrics to measure training impact
• Excellent communication and interpersonal skills, with the ability to build rapport with employees at all levels
• Passion for learning and development, with a commitment to continuous improvement

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including medical benefits
• Opportunities for career advancement and professional development
• Supportive and collaborative work environment

About us
HYSSES (SINGAPORE) PTE LTD' is a leading retailer of premium beauty and wellness products. With a focus on quality, innovation, and exceptional customer service. Our company culture is built on the principles of teamwork, respect, and a commitment to personal and professional growth.

If you're passionate about training and development, and eager to contribute to the success of a dynamic retail organization, we encourage you to apply for this exciting opportunity. Apply now to take the first step toward joining our team.

As the Business Development Manager, your primary responsibility will be identifying new business opportunities and developing relationships with current and potential clients. You will lead the sales effort, manage the sales process, and close deals. Additionally, you will collaborate closely with other departments to develop and implement strategies that align with our business goals.

Primary Responsibilities:

• Develop and implement comprehensive business strategies and initiatives that drive the overall business performance, while exploring and expanding into new markets
• Formulate and execute strategic plans to identify, target, and secure new corporate clients and partners
• Actively engage with potential referrers and prospects to generate a strong pipeline of new business opportunities
• Proactively follow up with prospects to establish and maintain relationships and convert them into long-term clients
• Build and maintain a detailed database of prospective projects and client information to effectively manage and prioritize sales activities
• Develop a deep understanding of the company's offerings to identify profitable business opportunities and provide insights for strategic decision-making
• Support the preparation of sales and marketing materials, including proposals, presentations, and other related documents
• Participate in trade shows, industry events, and partner conferences to gather market intelligence, provide recommendations, and improve the company's visibility in the market
• Collaborate with internal departments, external business partners, agencies, and consultants to ensure client requirements are met or exceeded

Requirements

• Bachelor’s degree in related discipline
• Proven track record in business development and corporate sales. Having experience in Business Grant application experience will be an advantage.
• Strong communication, negotiation, and interpersonal skills
• Excellent organizational and project management skills
• Fluency in English and Chinese with the ability to conduct business meetings and build strong relationships with our Chinese-speaking clients.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Expanding! Japanese Marine product company!

Job Description

• To carry out account management responsibilities which include developing and maintaining long-term business relationships with customers, provide professional quotations and ensure prompt payment from customers.
• Operate as the lead point of contact for any and all matters in respect of the portfolio of customers either developed by you or assigned to you.
• Develop a trusted “advisor” relationship with key accounts, customer stakeholders and executive management of customers.
• Ensure the timely and successful delivery of the Products and Services according to customer needs and objectives.
• Provide input for weekly, monthly and quarterly Activity Reports and the necessary plans and reports for Marine business, as requested by the Management.
• Maintain assigned customers and develop new assigned customers to ensure continuous sustainable business growth.
• Communicate and work closely with colleagues from other departments in ensuring the overall Company objectives/performance are/is achieved, at all times.
• To achieve the required Sales Targets.

Job Requirements

• Diploma or equivalent in related field/discipline.
• Minimum 3 years successful Sales experience within the Marine Industry.
• Possess ability to prospect and manage a designated territory to maximize revenue growth.
• Experience in delivering client-focused solutions, products and services based on customer needs.
• Ability to manage multiple projects at any time while paying strict attention to details.
• Proven ability to use common office and business technologies.
• Good listening, negotiation, and presentation skills.
• Good verbal and written communication skills.

The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

For the Body Therapist Reflexologist Supervisor/Manager position, this role requires understanding how the body`s muscles interact and knowing how to treat specific parts of the body. Body therapist/reflexologist supervisors/managers work personally with clients and lead teams, so interpersonal skills and professionalism are essential.

• We provide Chinse foot and body reflexology treatment and water treatment according to customer requests.
• Examine clients and may recommend body conditioning activities or treatments.
• Relevant degree and at least 5 years of professional experience preferred
• Available 6 days a week
• Overtime may occur and you may be required to work long hours.

Responsibilities:

Configure and customize SAP S/4 HANA modules to meet specific business requirements.

Implement and support SAP Group Reporting solutions, including data integration, consolidation, and reporting.

Provide expert-level troubleshooting and resolution of issues related to SAP S/4HANA FICO and Group Reporting.

Collaborate with cross-functional teams to ensure successful project delivery.

Qualifications:

Bachelor’s degree in computer science, Information Systems or Finance

Minimum of 4 years of hands-on experience with SAP S/4HANA FICO and Group Reporting.

Strong understanding of SAP S/4HANA Finance processes, including New GL, AP, AR, and Asset Accounting.

Proven experience in implementing SAP Group Reporting solutions, including data integration, consolidation, and reporting.

Excellent knowledge of SAP S/4HANA configuration tools and techniques.

Job Description

You will report to the Lead of RPD’s Grants Policy team that oversees WSG’s funding policies and guidelines. As an RPD officer, you will contribute to the development and review of funding policies and facilitate central oversight of WSG’s grants design and implementation effectiveness through policy and programme reviews and enhancements.

Responsibilities

a) Policy Development and Review

• Develop and review WSG’s funding policies and principles to support its mission and strategies
• Review and update WSG-wide funding agreement templates and guidelines to ensure relevance and fit for purpose
• Advise divisions on WSG’s funding principles and policies to facilitate grants design and implementation
• Assess divisions’ requests for exceptions to prevailing policies and guidelines
• Work with divisions on programme reviews and enhancements

b) Grants Governance and Management

• Implement the Grants Governance Framework to strengthen WSG’s grants management and oversight, such as the introduction of risk mitigating measures and operating guidelines
• Drive the agenda and perform secretariat duties for WSG’s Governance and Risk Forums

c) Stakeholder Engagement

• Work with Ministries and Sector Lead agencies to ensure compliance for WSG funding policies and principles with Whole-of-Government guidelines on grants design and management
• Liaise and engage stakeholders to drive change and facilitate grants design and implementation

Requirements

• Preferably at least 3 years of public sector experience in relevant fields such as policy development, programme evaluation and grants governance/management.

Knowledge/Skills

• Possess good communication, writing and presentation skills
• Possess strong analytical, critical thinking and numerical skills
• Possess good project management and problem-solving skills
• Understand public governance and its principles
• Organised, meticulous and detail oriented
• Able to engage stakeholders well to drive change

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Benefits:

• North East / East Region
• Comprehensive employee benefits [Salary will be commensurate with experience]
• Excellent Career Growth and Prospect

Job Scope:

• Prepare and manage P&G Freight Bill invoices and reports
• Generate customized reports based on customer requests
• Analyze data and provide detailed reports as needed by management
• Attend meetings with customers to address concerns and discuss shipments
• Coordinate with Declarator and customers for the application of SICC-COO
• Act as a liaison between internal departments to ensure smooth communication
• Organize and facilitate departmental meetings, held monthly or as needed
• Troubleshoot and resolve shipment-related issues promptly
• Foster work harmony and a collaborative environment within the department
• Manage project shipments, including attending site viewings and handling related tasks
• Oversee the financial performance of the sea freight department, focusing on both top-line and bottom-line management
• Drive continuous improvement in the annual KPI for customer satisfaction surveys
• Increase productivity by optimizing the use of the Freight Management System (FMS)
• Analyze data and propose strategies for cost reduction and operational efficiency
• Delegate and assign JS/JD tasks to department staff effectively

Job Requirements:

• Diploma in logistics/supply chain related studies or equivalent
• Candidates should possess experience in Import / Export in related industry
• Experience in handling shipping documentation (Permit Declaration / Shipping Incoterm)

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Job Requirements
• Pre-plan and prepare construction schedule, coordinate activities
• Close monitoring of structural work progress, coordinate with precaster, steel bar suppliers and structural sub-contractors.
• Study project specifications such as civil/structural, architectural and M&E drawings
• Control project plan and achieve project optimism by reviewing designs, control quality and propose remedies if necessary.
• Prepare daily/weekly/month site report
• Maintain safe and clean working environment and ensure compliances according to standard rules and regulations
• Liaise with both internal and external parties for efficient optimum progress.
• Other ad-hoc duties as assigned by Project Director

Company Description

Our client is a start up in the Technology space, providing a platform to house various systems under one space to provide ultimate convenience for thier users. Due to business needs, they are now looking for a Finance Manager in Singapore.

Responsibilities

• Lead the preparation and consolidation of monthly and annual financial statements for the group.
• Provide insightful financial analysis to the Leadership team, highlighting key trends, variances, and areas for potential improvement.
• Review and improve internal financial controls, procedures, and policies to safeguard the group’s assets and ensure accuracy in reporting.
• Oversee the group’s cash flow management, ensuring liquidity to meet both operational and investment needs.

Qualifications

• Degree in Accountancy or relevant qualification (ACCA, CIMA, CPA, etc.)
• At least 7-9 years of experience in a full spectrum finance role, ideally from a startup environment
• Strong knowledge of accounting standards, tax regulations, and financial reporting requirements.
• Ability to work independently and manage a small team
• Strong interpersonal skills
• A proactive approach to improving processes, driving efficiencies, and managing risk.

Please note that only short-listed candidates will be contacted.

Executive Compass Pte Ltd. Co. Registration no.: 202400973R | EA Licence no.: 24S2107 | Reg No. R1766086

Our Client, a Freight Forwarding MNC is looking for a Billing Assistant Manager to join them!

Job Summary: The Billing Manager is responsible for overseeing and managing the billing department's operations, ensuring accurate and timely invoicing, and leading a team of 4-5 billing officers. This role involves supervising billing processes, addressing customer inquiries, preparing reports, and providing accounting support. The Billing Manager will also ensure compliance with company policies and contribute to process improvements within the billing function.

Key Responsibilities:

• Lead and manage a team of 4-5 billing officers to ensure accurate and timely handling of all incoming and outgoing invoices.
• Oversee the resolution of customer billing inquiries and ensure prompt follow-up and resolution.
• Develop, implement, and maintain efficient billing processes and procedures to improve accuracy and reduce processing time.
• Coordinate with other departments (e.g., Sales, Finance, Operations) to ensure proper invoicing and resolve any discrepancies.
• Prepare and present weekly, monthly, and ad-hoc billing reports to senior management, providing insights and recommendations for process improvements.
• Provide training, support, and development opportunities for the billing team to enhance their skills and performance.
• Ensure compliance with accounting standards and company policies in all billing activities.
• Monitor and manage the team’s workload, ensuring deadlines are met and performance is consistently high.
• Assist with accounting support as needed and ensure alignment with financial records.
• Handle escalated issues and address any complex billing or customer concerns.
• Manage and maintain billing software and systems, ensuring accuracy and proper functionality.
• Perform other duties and responsibilities as assigned by senior management.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field (or equivalent experience).
• Minimum of 5 years of experience in billing, accounting, or finance, with at least 2 years in a supervisory or managerial role.
• Strong leadership and team management skills, with experience leading and developing teams.
• Excellent communication and interpersonal skills.
• In-depth knowledge of billing processes, financial software, and accounting systems.
• Detail-oriented with strong organizational and time-management abilities.
• Ability to analyze data and generate reports to support decision-making.
• Strong problem-solving skills and ability to handle customer inquiries with professionalism.
• Knowledge of relevant regulations, standards, and best practices in billing and accounting.

Location: Alps (Transport Provided)

Salary: Up to $5500 + AWS + VB

Mon - Fri (5 days work week) 9am - 6.30pm

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)

Job duties:

• Overseeing the whole operations and performance of the Company with the size of 60-80 employees;
• Developing and implementing strategies to meet business objectives, building good relationships with customers and key stakeholders;
• Driving the growth, profitability, and overall success of the business;
• Ensuring the compliance with all local regulations.

Requirements:

• Bachelor's/master's degree in business administration, international business, management, or a related field is preferred;
• 10 years relevant experience in managerial role, preferably in multinational enterprise;
• Experience & knowledge in the MEP industry (Mechanical, electrical and plumbing) is highly preferred;
• Strong understanding of business operations, financial management, and market dynamics;
• Strong leadership in effectively managing different teams/different cultures and drive performance, able to develop and implement strategic plans to achieve business objectives;
• Excellent communication skills and cultural awareness to work effectively with diverse departments and stakeholders;
• Strong networking abilities, able to build relationships with both existing and potential new stakeholders and partners.

Human Resources

· Handle all matters pertaining to Employees' welfare and benefits for the Singapore office.

· Handle recruitment, job postings, interviews, and preparation of letter of appointment if any.

· Salary and Payroll, CPF sumbission

· Handle expenses for the Singapore office.

. Apply Visa/ work permit (WP/EP/DP)

Sales Support

· To handle all social media platforms such as Google ads, Facebook, Instagram, and third-party ad networks.

· To prepare purchase orders, sales orders, delivery orders, and invoices in the account

· Coordinate shipments with overseas and local logistics companies.

· Assist Sales Personnel with presentation and serve drinks to Showroom visitors.

· To maintain cleanliness and upkeeping of Showroom.

· In charge of opening and closing of the showroom.

Even and Exhibiton Support

· Manage all exhibiton with logistic and booth installation coordinating.

Administration

· Maintain equipment inventory and maintenance.

· Provide secretarial support to the CEO.

· Liaise with the Finance Manager on Expenses reports periodically.

· Work location: Ubi Vertex

· Working hours/days: 9am to 6pm/ 5 days

Job Requirement

· Minimum degree hoder with 3-4 years related experience.

· Knowledge and experience working with PowerPoint, Excel, Word, and other Microsoft applications

· Ability to write professionally, have an excellent command of written English and grammar

· Ability to converse in Mandarin will be an added advantage.

· Flexibility to work with multiple personalities and with all levels of management within an organization

· Strong interpersonal and communication skills.

· Able to work independently without supervision.

· SC and SPR only

1. Ensures that the store is run smoothly by conducting stock management, sales transaction and customer service

2. Opening and closing of store front daily

3. Monitor and maintain inventory level and ensuring sufficient goods

4. Meeting sales target set by management

5. Sets sales target for team and works towards achieving it together

6. Oversee sales activities and ensures that team members promotes the item efficiently

7. Manage sales campaigns and promotions

8. Supervise, train and motivates team members

9. Schedule work shifts for team members

10. Ensure that staff adhere to store policies, guidelines and customer service standards

11. Handles customer enquiries and complaints in a timely and professional manner

12. Monitor store financial activities and prepare reports for submission to management

13. Other ad hoc activities assigned by management

1. Role Description:

We are seeking a dynamic and experienced Sales and Project Manager to join our team in the renovation contractor industry. The ideal candidate will have a strong background in sales, excellent project management skills, and a proven track record in managing renovation projects from inception to completion.

2. Specific Responsibilities:

• Gain comprehensive knowledge of renovation techniques and processes, including demolition, electrical, plumbing, and finishing work.

• Understand the materials, tools, and equipment commonly used in renovations.

• Learn about building codes, regulations, and permit requirements in the renovation industry.

• Familiarize yourself with different types of renovation projects, such as residential, commercial, and historical restorations.

• Stay updated on the latest trends and innovations in construction and renovation.

• Develop strong communication skills to build and maintain relationships with clients.

• Practice active listening to understand clients' needs, preferences, and budget constraints.

• Learn to manage client expectations and address any concerns or issues promptly.

• Implement strategies for client retention, such as follow-up visits and loyalty programs.

• Foster a positive client experience by providing personalized and attentive service

• Develop skills in project planning, including scope definition, resource allocation, and scheduling.

• Learn to create detailed project timelines and milestones to ensure timely completion.

• Implement project management tools and software to track progress and manage tasks.

• Understand the principles of risk management and develop strategies to mitigate potential issues.

• Coordinate with subcontractors, suppliers, and internal teams to ensure seamless project execution

• Gain proficiency in creating accurate cost estimates and budgets for renovation projects.

• Learn to analyze and compare costs of materials, labor, and other project expenses.

• Develop skills in negotiating prices with suppliers and subcontractors to stay within budget.

• Implement cost control measures to monitor and manage project expenses.

• Communicate budget updates and financial reports to clients and stakeholders regularly.

• Develop effective sales techniques to attract new clients and secure renovation contracts.

• Learn to conduct initial consultations to assess clients' needs and propose suitable renovation solutions.

• Create compelling sales presentations and proposals that highlight your company's expertise and value.

• Utilize digital marketing, social media, and networking to generate leads and expand your client base.

• Track and analyze sales data to identify opportunities for growth and improvement.

• Implement quality control procedures to ensure high standards in all renovation projects.

• Develop a system for regular site inspections and progress assessments.

• Learn to address any defects or issues promptly to maintain project quality.

• Gather client feedback throughout and after the project to gauge satisfaction.

• Continuously improve your processes and services based on client feedback and industry best practices.

3. Competencies:

1. Construction and Renovation Processes

2. Client Relationship Management

3. Project Planning and Management:

4. Budgeting and Cost Estimation

5. Sales Techniques and Client Acquisition

6. Quality Assurance and Customer Satisfaction

What to expect You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.: ● Understanding in-depth how to use / configure / work with our product ● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product ● Runworkshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers ● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion ● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably ● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs ● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy Howtosucceed: ● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services. ● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities ● Confident in engaging and cultivating relationships with clients to drive adoption and customer success ● Proficient in English (verbal & written); excellent communication and interpersonal skills ● Biasforaction; willingness to learn quickly, adapt, and proactively solve problems ● Ability to thrive in an a high-pace and ambiguous / agile environment ● Experience in engagement management for public service products will be a plus ● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus ● Experience in digital marketing, events planning will be a plus ● Experience in copywriting and graphics design will be a plus

What to expect You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.: ● Understanding in-depth how to use / configure / work with our product ● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product ● Runworkshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers ● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion ● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably ● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs ● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy Howtosucceed: ● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services. ● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities ● Confident in engaging and cultivating relationships with clients to drive adoption and customer success ● Proficient in English (verbal & written); excellent communication and interpersonal skills ● Biasforaction; willingness to learn quickly, adapt, and proactively solve problems ● Ability to thrive in an a high-pace and ambiguous / agile environment ● Experience in engagement management for public service products will be a plus ● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus ● Experience in digital marketing, events planning will be a plus ● Experience in copywriting and graphics design will be a plus

We are looking for a reliable and organized Operations Manager to be part of our core team to oversee daily office operations and ensure efficient functioning across all departments. The Operations Manager will develop and enforce Standard Operating Procedures (SOPs) as needed, handle administrative tasks, and support departmental coordination. This role requires strong multitasking, communication skills, and the ability to manage office processes effectively while reporting directly to the CEO.

KEY RESPONSIBILITIES

• Office Operations: Manage the day-to-day operations of the office, ensuring smooth coordination between all departments.
• SOP Development & Enforcement: Develop and implement SOPs for office processes, ensuring consistent practices across departments.
• Administrative Support: Provide administrative assistance to the CEO and department heads, including scheduling, reporting, and handling office logistics.
• Team Coordination: Ensure effective communication across teams and support managers in meeting organizational goals.
• Budget & Resource Management: Assist in budget tracking and resource allocation for office supplies, equipment, and departmental needs.
• Reporting: Prepare and submit regular reports on office operations, departmental performance, and key metrics to the CEO.
• Compliance & Organization: Ensure that office operations comply with legal and company standards and maintain a clean, organized workspace.
• Any other duties assigned by the CEO

QUALIFICATIONS

• Bachelor’s degree in Business Administration or related field (preferred).
• Proven experience as an Operations Manager or in a similar administrative role.
• Strong organizational and multitasking abilities.
• Experience in developing and enforcing SOPs for office procedures.
• Excellent communication and problem-solving skills.
• Ability to manage office resources and support various teams.

OTHER REQUIREMENTS

• Excellent spoken and written English
• Able to manage both internal and external personnel where required
• Able to travel when required
• Capable of logical and original thought with the ability to react coolly under stress
• Have strong problem-solving, attention to detail, organizational, and systematic thinking skills
• Self-motivated individual with good business acumen (Business management, leadership, financial literacy, critical thinking)
• People manager with strong team leadership skills, good interpersonal skills and a team player.
• Effectively manages conflict
• Ability to adjust work schedule to meet management needs and customer service needs
• Able to work well with people across multiple functions and cultures
• Strong written & verbal communication and presentation skills

Renumeration

Job Type: Full-time

Salary: From $3,200 per month onwards depending on experience

• Allowance provided
• Benefits

Normal Work Days

• Monday to Thursday (9am to 6pm)
• Other days as and when required

Where are we?

• We are located at Cititech Industrial Building, 629 Aljunied Road Singapore 389838
• 5-7 minutes walk from Mattar MRT

Interested? Email us your resume with a recent photo, your current salary and expected salary.

We look forward to your application!

(Please note that only shortlisted candidates will be notified.)

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What to expect You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.: ● Understanding in-depth how to use / configure / work with our product ● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product ● Runworkshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers ● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion ● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably ● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs ● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy Howtosucceed: ● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services. ● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities ● Confident in engaging and cultivating relationships with clients to drive adoption and customer success ● Proficient in English (verbal & written); excellent communication and interpersonal skills ● Biasforaction; willingness to learn quickly, adapt, and proactively solve problems ● Ability to thrive in an a high-pace and ambiguous / agile environment ● Experience in engagement management for public service products will be a plus ● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus ● Experience in digital marketing, events planning will be a plus ● Experience in copywriting and graphics design will be a plus