Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

To be able to manage and execute the company projects in building construction which covers:

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff

JOB REQUIREMENTS

• Dynamic and motivated personality with good communicative and interpersonal skills
• shall be qualified, competent and experienced with tertiary qualification in construction, recognised either by the respective Professional Bodies, professional institutions or Building and Construction Authority.and with experience managing and co-ordinating large-scale projects effectively, and with experience performing as a Project Manager role for industrial and/or large-scale developments.
• Good leadership to lead a team of project staff
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Objectives of this role

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain weekly and monthly payroll for staff

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours

Preferred qualifications

• Clear verbal communication skills
• Organization skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• Problem-solving skills
• Knowledge of current food and beverage trends

Position Requirements

1. Sales Performance:Proven ability to achieve and exceed sales KPIs.
   Strong experience in lead generation, closing sales, and client retention.
   
2. Experience:Minimum 3 years of relevant experience in sales, business development, or related fields.
   Preferably from industries requiring high client engagement (e.g., retail, hospitality, corporate services).
   
3. Work Commitment:Flexible to work long hours, including weekends and public holidays, when required.
   Ability to handle time-sensitive tasks and tight deadlines.
   
4. Attitude and Approach:Positive, proactive, and solution-focused mindset.
   Willingness to take initiative and adapt to challenges.
   
5. Communication Skills:Strong ability to understand and address client requests and requirements.
   Clear and professional communication for reports, updates, and proposals.
   
6. Project Management (Preferred):Ability to plan, organize, and execute projects effectively.
   Experience using project management tools (e.g., Trello, Asana).
   

Role Overview

The Branch Manager (BM) is responsible for maximizing the satisfaction of the clients and their working environment in order to achieve all the objectives set. BM is also responsible for managing and controlling the operations of all departments within Yunomori Onsen Retreat & Spa in order to achieve the goals and policies set by the Board of Directors. As well as being a coordinator between the various parties within the Spa to be able to operate smoothly and consistent ready to work in a stressful state.

Key Responsibilities

1. Finance

• Prepare financial forecasts and manage profit and loss.
• Oversee inventory control, cost management, and service quality.
• Analyze financial reports for business performance.

2. Customer Service

• Monitor customer satisfaction and address complaints.
• Develop policies to uphold service standards and maintain a loyal customer base.

3. Sales & Marketing

• Collaborate on marketing strategies to enhance the brand image.
• Track industry trends and improve promotional tools to boost sales.
• Ensure corporate identity is consistently represented.

4. Human Resources

• Recruit, train, and evaluate staff.
• Foster a positive work environment with career development programs.
• Implement training programs, performance incentives and disciplinary measures.

5. Operations

• Optimize productivity and maintain high-quality service standards.
• Oversee budgets, resource allocation, and departmental management.
• Conduct regular meetings, maintain service manuals and enforce company policies.
• Oversee equipment maintenance and inventory compliance.

6. Maintenance

• Oversee preventive and corrective maintenance for facilities and equipment.
• Manage maintenance budgets, liaise with contractors, and resolve facility issues.
• Develop maintenance logs and address systemic issues with long-term solutions.

Reporting Structure:

• Reports to: Chief Operating Officer
• Supervises: Front Desk, Onsen Service, F&B, Spa, Engineering, Maintenance, HR, Marketing, and Accounting teams.

Requirements:

• Minimum of 2–5 years of experience in Spa management / Hospitality / Wellness operations.
• Proven track record in team leadership, customer service, and business growth.
• Optional: Certification or diploma in Spa management / Hospitality / Wellness.
• Familiarity with the latest trends in wellness and spa services.

If you have the vision, experience, and drive to lead with excellence, we’d love to hear from you! Apply Now to embark on a rewarding journey with us! We regret to inform you that only shortlisted candidates will be notified.

The role will report to the Team Lead to develop and implement partnership strategies to promote SkillsFuture/Lifeong Learning Institute (LLI) messages and initiatives; with the aim of driving individuals to take learning actions and enterprises to upskill their workforce. You will also be responsible for establishing strategic partnerships to create a vibrant campus and learning community.

The primary responsibilities include the following:

· Conceptualise and drive strategies to develop new partnerships and leverage existing partnership network to promote SkillsFuture/LLI messages and initiatives to targeted segments and general populace. This includes planning, conceptualising and managing initiatives, programmes and content.

· Collaborate with partners to conceptualise and drive learning events and activities to targeted segments and general populace; with aim of promoting SkillsFuture/LLI messages and initiatives; and to drive the take-up rate of SkillsFuture/LLI programmes and initiatives

· Collaborate with other LLI teams and SSG stakeholders to capitalize and synergise on their efforts towards promoting SkillsFuture movement.

· Support the Outreach and Events team in the development of effective marketing and outreach strategies to support the efforts of partner engagements and events.

· Any other responsibilities deemed important to support the overall efforts to promote SkillsFuture/LLI programmes and lifelong learning.

Requirements

· Tertiary qualifications

· Preferably with at least 7 years of relevant work experience in the public sector or similar with some experience in areas such as partnership engagement, business development, planning and project management.

· Strong business writing, public speaking and presentation skills

· Able to adapt well to thrive in a fast-paced, fast-changing environment

· Possess analytical and strategic thinking skills to devise practical solutions to tackle work issues

· Possess project and resource management skills to handle concurrent work assignments, and deliver high quality-work within tight deadlines

· Have excellent communication, inter-personal and networking skills

· Able to collaborate and work well in a team

· Proactive and driven

Candidates without the relevant work experience but possess the required qualities are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

• Bachelor degree in Civil Engineering or related equivalent
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/departmen
• Required skill(s): MS Office, preferable candidate skills
• Minimum 2 years Site/Working Experience

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Key Responsibilities:

• Assist the General Manager in planning and coordinating production schedules to meet customer demands.
• Monitor and optimize production processes to improve efficiency and reduce waste.
• Ensure compliance with FSMS, SFA regulations and environmental policies.
• Supervise and train production staff, fostering a collaborative team environment.
• Analyze production data and provide reports on performance metrics, identifying areas for improvement.
• Collaborate with maintenance teams to ensure equipment is properly maintained and operational.
• Support quality assurance initiatives and troubleshoot production issues as they arise.
• Participate in budgeting and cost management to ensure financial targets are met.
• Contribute to continuous improvement projects, employing lean manufacturing principles.
• Assist in inventory management, ensuring adequate supply levels for uninterrupted production.

Qualifications:

• Bachelor’s degree in Engineering, Manufacturing or a related field complusory.
• 3 years of experience in manufacturing or operations, with at least 1 year in a supervisory role.
• Strong knowledge of manufacturing processes, equipment, and quality control.
• Excellent leadership and communication skills, with the ability to motivate and manage a diverse team.
• Proficient in data analysis and familiar with production management software.
• Strong problem-solving skills and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Knowledge with ISO 22000, HACCP will be advantageous

The project manager is overall responsible for planning and to oversee the entire project from inception to completion by ensuring the necessary co-ordination with various stakeholders.

This includes also maintaining and forecasting project budgets to closing the final account.

• Able to handle design for ACMV works
• Attend relevant meeting and make sure coordination on-site goes well
• Liaise with internal and external project stakeholders, like main-contractors or owners and sub-contractors, safety departments as well as complying to BCA / MOM regulations.
• To be responsible for gathering at least 3 different quotations from vendors for each project.
• Able to come up the project schedule showing the key milestones, progress and developments and ensuring that it is completed in good time.
• Provide effective leadership to project team by efficiently delegating tasks and resources to achieve completion.
• Build and maintain good relationships with clients, consultants and building owners.
• Provide overall project management administration duties - planning, managing submissions, reporting & attending client and subcontractor meetings
• To be competent in overseeing site installation including but not limited to manpower allocation, problem solving, coordination with other trades and to attneding client FAT, SAT, T&C. Also to manage HSE & safety requirements
• Assist in on tendering & quotation for projects

Requirements:

• Min Diploma/Degree in Electrical or Mechanical (Mechatronics) engineering or other related studies.
• At least 5 years project management experience in Construction industry.
• Project experience in multiple trades is advantageous
• To be fluent in ACMV knowledge & installation - CHWP, VRV, VRF systems.
• Driving license and own transport preferred.

REQUIREMENT:

• 8-10 years of experiences in brand management, corporate communications, or related fields, with a proven track record of leading successful brand-building initiatives.
• Expertise in developing brand strategies, managing large-scale campaigns, and delivering engaging content that drives brand awareness.
• Ability to craft clear, compelling brand narratives and translate business goals into impactful brand experiences.
• Strong leadership and communication skills with experience influencing senior stakeholders and collaborating across departments.
• Solid experience in managing brand budgets and optimising spend for maximum impact and efficiency.
• Data-driven mindset with the ability to analyse brand performance and leverage insights for continuous improvement.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.

If you thrive in fast-paced environments where every conversation is an opportunity to make an impact, you are the rainmaker we seek.

Company Description

The Edge Singapore is an independent publication that provides in-depth and analytical coverage on business and investments, as well as views on the economy and social issues. The publication aims to offer readers valuable insights and perspectives on various topics. The Edge Singapore is active on social media platforms such as Facebook, Telegram, and Twitter.

Role Description

From print to digital and beyond, your work will help shape the advertising strategies of some of the most exciting brands. This is a full-time, on-site role as an Advertising Sales Account Manager at The Edge Singapore in Singapore. The role involves managing advertising sales accounts, developing sales strategies, building client relationships, and achieving sales targets. The Advertising Sales Account Manager will also collaborate with internal teams to ensure effective execution of advertising campaigns.

Qualifications

• Strong Sales, Negotiation, and Client Relationship Management skills
• Experience in Advertising Sales or related field
• Knowledge of Marketing and Advertising principles
• Excellent Communication and Presentation skills
• Ability to work well in a team and independently
• Proficiency in productivity tools such as Microsoft/Google Suite.

Job Description

We are seeking a passionate individual for our content marketing & go-to-market team. This role requires strong analytical skills, project management proficiency, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Drive new sign-ups through sports acquisition campaigns and strategic partnerships.
• Collaborate with content providers to promote key content.
• Monitor campaign performance and optimize results.
• Identify key content/events and collaborate with the customer lifecycle management team for cross-selling and upselling opportunities.
• Monitor subscriber numbers and initiate mitigation plans.
• Ensure accurate information across communication platforms for campaigns and product launches.

Qualifications

• Degree in business management, marketing, or a related field.
• Minimum 5 years of B2C marketing experience.
• Passion for sports entertainment.
• Strong time-management skills and ability to work under pressure.
• Experience in telecommunications, media, or OTT is a plus.
• Experience in project management and partner management.

Role & Responsibilities:

• Lead the customer care team and oversee the daily operations of the customer care team
• Develop intervention strategies to mitigate gaps in service delivery
• Drive customer attraction and retention strategy to improve loyalty
• Audits customer service procedures and trends to determine system improvements.
• Monitor and ensure timely resolution of all customer issues.
• Consistently review on existing service procedures, policies and standards
• Develop and implement changes to improve customer service experience and facilitate organic growth
• Recruit, mentor and develop customer care executives
• Work closely with internal departments to improve service quality and service recovery process
• Perform other administrative duties as assigned

Requirements:

• Bachelor Degree with 2-3 years of relevant experience
• Minimum 1 year of leadership experience
• Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation
• Customer-centric mindset with a passion for delivering exceptional experiences
• Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment
• Able to work independently and collaboratively in a fast-paced environment

Provide engineering support to the Maintenance Teams in the design, development, testing, and implementation of software for Building Management System, specifically network engineering, SCADA and PLC / DDC.

Experience

• The applicant shall have minimum 5 years of hands-on experience in the servicing and maintenance of SCADA servers and Windows platform and PLC / DDC systems for industrial, hospital and commercial building.
• Familiar with PLC, SCADA, LON controllers, industrial grade sensors and transmitters
• Exposure to an industry-standard database (SQL Server) with awareness of database design and SQL scripting knowledge and performance tuning

Qualification

• Bachelor's degree in Computer Science, MIS, Software Engineering, or Information Systems

The Operation Manager is responsible for overseeing the daily operations of the company canteen, ensuring high standards of food quality, hygiene, and customer service. The role includes managing staff, maintaining inventory, ordering supplies, and creating a positive dining experience for employees and visitors. The Canteen Manager will work closely with other departments to ensure efficient and effective operation while adhering to health and safety regulations.

Key Responsibilities:

1. Operational Management:

- Oversee daily canteen operations, ensuring smooth and efficient service.

- Plan, prepare, and deliver a variety of nutritious and cost-effective meals and snacks to employees.

- Monitor food quality, presentation, and taste to ensure high standards.

- Manage the overall canteen environment to ensure it is clean, safe, and welcoming.

2. Staff Management:

- Supervise, train, and evaluate canteen staff, ensuring high levels of performance, professionalism, and customer service.

- Coordinate staff shifts, ensuring adequate coverage during peak times.

- Implement training programs on food safety, hygiene standards, and customer service.

3. Inventory & Stock Management:

- Monitor stock levels, place orders for food, beverages, and supplies, and manage stock rotation to prevent waste.

- Ensure that supplies are within budget and that proper inventory records are maintained.

- Maintain relationships with suppliers and negotiate pricing and delivery schedules.

4. Health & Safety Compliance:

- Ensure all food handling, preparation, and storage meets the required health and safety regulations.

- Regularly inspect kitchen and dining areas to ensure cleanliness and adherence to safety standards.

- Ensure staff are trained and compliant with health, hygiene, and safety standards.

5. Budgeting & Financial Management:

- Develop and manage the canteen’s budget, ensuring it operates within financial constraints.

- Track and report on food costs, wastage, and overall financial performance.

- Identify opportunities for cost savings without compromising on quality or service.

6. Customer Service:

- Provide excellent customer service by addressing employee feedback, resolving complaints, and ensuring satisfaction.

- Develop a friendly and positive environment for employees and visitors.

- Promote healthy eating options and accommodate dietary requirements.

7. Menu Planning & Promotion:

- Develop weekly/monthly menus in collaboration with nutritionists and based on employee preferences.

- Introduce new food items or themes to keep the menu fresh and interesting.

- Run promotions, special events, or themed food days to enhance engagement.

8. Reporting & Communication:

- Provide regular reports on canteen performance, including customer satisfaction, sales, and inventory usage.

- Communicate effectively with employees and management regarding menu updates, operational changes, or special events.

- Stay updated on trends in food service, sustainability, and dietary preferences.

Qualifications & Skills:

- Possess High School diploma or equivalent; Culinary Arts, Hospitality, or Business Management qualification preferred.

- Minimum 3 years of experience in food service, hospitality, or canteen management.

- Knowledge of food safety and hygiene standards (e.g., HACCP).

- Ability to work under pressure and handle multiple tasks simultaneously.

Job Description

The Digital Marketing & Communication Manager works under the supervision of the Marketing and Communication Director. They will play a key role in executing marketing and communication plans, primarily for whOa!

Main Responsibilities

A. Digital Marketing

•⁠ ⁠Assist in implementing and executing the marketing/communication plan particularly for whOa!.

•⁠ ⁠Market research.

•⁠ ⁠Marketing: digital content creation.

•⁠ ⁠Creative digital campaigns, Google Ads campaigns, LinkedIn campaigns.

•⁠ ⁠SEO/SEA optimization.

•⁠ ⁠Monitor ROI and KPIs

•⁠ ⁠Stay up up-to-date with digital media developments

•⁠ ⁠Etc…

B. Communication

•⁠ ⁠Social media: community management.

•⁠ ⁠Writing internal and external newsletters.

•⁠ ⁠Article writing.

Candidate Requirements

•⁠ ⁠2-3 years proven work experience in a similar role, ideally in a marketing or communication agency.

•⁠ ⁠Solid knowledge of Photoshop, Final Cut Pro, Premiere Pro, Audacity or other media editing software

•⁠ ⁠Experience with visual communication principles

•⁠ ⁠Familiarity with web design and content management systems

•⁠ ⁠Excellent analytical and project management skills

•⁠ ⁠An ability to multitask and perform under tight deadlines

•⁠ ⁠Strong verbal and written communication skills

•⁠ ⁠BSc degree in Marketing, Digital media or relevant field

•⁠ ⁠Additional qualification in web design or animation is a plus

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base.

Day-To-Day Responsibilities:

• Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management
• Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed
• Exhibit a consultative sales approach to determine a customer's visual collaboration needs.
• Develop price quotations and bid responses that are complete accurate and profitable.
• Prepare contracts and pricing strategies for targets accounts and submit all required documentation
• Work with the installation team to ensure a smooth transition from sale to installation
• Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota
• Attend and participate in weekly office sales meetings
• Meet or exceed aggressive monthly GP quota
• Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory
• Establish professional relationships with manufacturer sales and sales engineering personnel.
• Actively use internal databases to complete client contact information provide detailed notes and track pending activities
• Follow up on leads within 24 hours of client inquiry
• Represent company at technological briefings and trade shows as assigned
• Participate in training and professional development activities as prescribed by management
• Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month

WHAT WE’RE LOOKING FOR

Must-Haves:

• Ability to understand present and demonstrate visual collaboration products and services to end user customers
• Ability to balance multiple tasks with changing priorities
• Ability to work and think independently and ensuring to meet deadlines
• Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
• Excellent attention to detail and organizational skills
• Must have clear and professional communication skills (written and oral) both internally and externally
• Proficient with Microsoft Office (Word Excel Outlook)
• Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization

Education and/or Experience:

• Minimum High school diploma or equivalent
• A four-year degree is preferred
• At least 5-7 years' experience of direct selling in the AV/VTC area is a preferred