• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Commissioning Manager

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Coordinates and executes the commissioning plans for large-scale projects

· Executes and tracks multi-facility, standards-based commissioning plans and schedules
· Communicates effectively with both business operations and construction managers
· Liaises with internal construction managers and external general contractors on the planning and execution of all commissioning activities
· Maintains commissioning logs, equipment checklist, and other tools to track commissioning projects
· Tracks and updates the project budget for all commissioning activities
· Oversees Factory Acceptance Testing

· Support senior management in customer interactions, acting as point of contact when management is unavailable

· Follows all commissioning processes
· Meets schedules and due dates based on specific customer contract requirements

· Prepares commissioning test procedures and reports
· Writes comprehensive reports that include recommendations for optimizing building operations, functional checklists, list of deficiencies, equipment operation and maintenance manuals
· Provides project-based feedback to Owner Furnished Contractor Installed (OFCI) equipment vendors
Vendor Management
· Tracks progress of external resources
· Schedules and runs commissioning meetings

Qualifications

· 5+ years of data center commissioning experience preferred
· Bachelor’s Degree in Electrical Engineering / Mechanical Engineering

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About the role

Join our dynamic team at CARTOONSOUL PTE LTD' as a Sales Manager. In this full-time position based in Bugis, Central Region, you will play a pivotal role in driving sales and enhancing customer relationships within our Account & Relationship Management operations.

What you'll be doing

• Manage and develop a portfolio of key accounts, fostering strong, long-term relationships with clients
• Identify new business opportunities and generate leads to expand our customer base
• Coordinate with cross-functional teams to deliver customised solutions that meet client needs
• Analyse sales data and market trends to develop effective sales strategies
• Provide excellent customer service and handle client inquiries and concerns in a timely manner
• Contribute to the development of sales policies, processes and tools

What we're looking for

• Minimum 3 years of experience in a sales or account management role, preferably within the Account & Relationship Management industry
• Strong track record of consistently meeting and exceeding sales targets
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients
• Analytical mindset and problem-solving skills to identify and address customer needs
• Proven leadership abilities and a talent for mentoring and developing team members
• Bachelor's degree or equivalent in a relevant field

Responsibilities:

• Responsible for managing the QA/QC and Commissioning Teams at site, as well as the equipment Installation, Testing and Commissioning Schedule / Timeline for Electrical and Mechanical systems.
• Responsible for coordinating with vendors during weekly and ad-hoc meetings for energization and Startup presentations to client.
• Ensure that systems are energized and operating as per project specifications and baseline schedule.
• Required understanding of Electrical Single Line Diagram (SLD), Mechanical Piping and Instrumentation Diagram (P&ID).
• Prepare Root Cause Analysis if required.
• Required understanding of Lock-Out, Tag-Out (LOTO) process.
• Attend meetings with client / main contractor / sub-contractors for weekly updates, work progress and scope.
• To communicate with Commissioning Agent directly for technical / issues resolution.

Requirements:

• Diploma / Degree in related trades with mininum 3 years of management experiences.

To apply online please use the apply function:

(EA:17C8643 / R1766238 )

Job scope and responsibilities:

• Oversee daily operations of all the bread outlets

• Develop, update and enforce standard operating procedures (SOPs) across outlets.

• Lead, supervise, and support outlet managers and staff.

· Conduct recruitment, training, and of new staff across the outlets

· Monitor team performance and provide regular feedback.

· Manage work schedules, performance evaluations, and resolve workplace conflicts.

· Ensure consistent product quality, freshness, and presentation in all outlets.

· Conduct regular audits and visits to all outlets to maintain hygiene, safety, and quality standards.

· Ensure all outlets comply with local regulations, including food safety, licensing, and employment laws.

· Reporting of work to senior management.

· Collaborate with other department such as marketing, HR, Accounts

· Assist management to establish and develop operating policies, systems

· Analyse sales reports and implement strategies to improve performance.

· Plan and conduct monthly outlet meeting with target and action plan.

· Set and monitor sales targets for all the outlets

· Ah hoc duties / projects as assigned

Requirements:

• Minimum 1 -2 years of experience at supervisory role in managing in a food sector would be preferred.
• Diploma /Degree in Food & Beverage Services Management or equivalent or related studies would be preferred.
• Strong leadership and people management skills
• Strong problem-solving and decision-making abilities, with a solutions-oriented mindset

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

We are actively seeking a highly experienced Project Manager with a minimum of 5 years or more in-depth expertise in marine foreshore structures. The successful candidate will demonstrate proficiency in marine piling and civil works, overseeing projects from initiation to completion while ensuring adherence to quality standards and safety regulations.

Responsibilities:

Lead and manage marine foreshore structure projects, specifically focusing on marine piling and civil works.

Develop comprehensive project plans, defining scope, objectives, deliverables, timelines, and budget requirements.

Utilize specialized knowledge in marine construction techniques, including but not limited to pile driving, seawall construction, and other marine infrastructure projects.

Monitor and track project progress, addressing any issues or risks related to marine engineering and construction.

Collaborate with clients, engineers, and other stakeholders to gather project requirements, set expectations, and communicate project updates.

Manage project budgets, ensuring efficient allocation of resources and adherence to financial targets.

Demonstrate expertise in environmental considerations and regulatory compliance associated with marine construction projects.

Foster a collaborative and safety-focused team environment, promoting open communication and knowledge sharing.

Qualifications:

Bachelor's degree in Civil Engineering, Marine Engineering, or a related field.

Minimum of 5 years or more of hands-on experience in project management within the marine foreshore structure sector.

Proficient in marine piling techniques and civil works associated with marine construction.

Strong knowledge of project management methodologies and tools.

Excellent leadership, communication, and interpersonal skills.

Ability to prioritize and manage multiple marine construction projects simultaneously. Familiarity with environmental regulations and permitting processes related to marine construction projects.

Job Responsibilities:

• Oversee and manage the designated outlets and its operational and manpower planning

• Involving team members recruitment and hiring

• Involved in employees' disciplinary issues and outlet manpower needs

• Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set

• Ensure all operation’s standard operating procedure (SOP) are in compliance with the company

• Ensure the outlets are in line with strict hygiene, health, cleanliness and workplace safety guidelines

• Handling or dealing with customer feedback, complaint

• Well versed in menu and operations, train and lead the team to achieve higher performance

• Perform other ad-hoc duties or projects assign as required or requested.

• Able to work with long working hour, weekend and public holiday

• 6 days working/ week and able to work with rotating shift

Responsibilities:

• To plan and setting schedules and budgets.
• Keep abreast of progress and provide instructions to ensure work is carried out as planned.
• Able to manage budgets and procure and manage materials and equipment appropriately.
• Formulate plans, check progress and control quality.
• To check Ship design drawings and technical specifications
• Confirm compliance with IMO, classification standards (ClassNK) and inspections (JG) stipulated by the Japanese government and comply with technical standards.
• Safe work planning by setting workplace safety rules and engaging in safety training.
• To prepare progress reports and report it to head office.
• Maintain appropriate technical drawings, specifications, and reports.
• Identifying and resolving problems occurring in the field and proposing improvements to increase efficiency and quality.
• Facilitate coordination with relevant parties (shipyards, classification societies, manufacturers, etc.) to ensure smooth operations.
• Thorough control and rapid response in spare parts stock management, repairs and maintenance.
• Manage work teams, liaise with other departments, and coordinate effectively with clients.
• Communicate and cooperate with shipyard personnel and ship's crew, and able to identify root causes and suggest appropriate countermeasures in resolving problems.

Requirements:

• Degree in Electrical Engineering.
• Minimum 20 years of experience operating and maintaining working vessels in the owner's capacity.
• Experience in working at civil construction sites.
• Experience in shipbuilding such as TSHD or any other type of work vessels.
• Construction using a large floating crane (SWL 3,000t or more).
• Experience in dredging works using TSHDs, Cutter suction dredgers, and or Grab dredgers.
• Experience in reclamation works using TSHDs.
• Experience in planning electrical equipment.
• Good knowledge of Electrical circuit diagrams.
• Good knowledge of Programmable Logic Controllers and programming such as PLC ladder, function block etc.
• Well-versed in ship maintenance requirements.
• Positive working attitude and ability to work in a fast-paced environment.
• Positive troubleshooting/finding root cause with the ship's crew on board.

• Responsible for the successful delivery of projects, ensuring they are completed on time and meeting requirements within allocated budget.
• Monitor construction productivity and schedule performance.
• To Ensure the quality of products are good and return to suppliers if any damage.
• To Company Safety Standards and promote safety culture among the ranks throughout the Company.
• To assist in prepare information to office to prepare progressive claims and VO
• All other ad-hoc duties assigned by the management.

Requirements

- Strong leadership qualities with good analytical and communication skills

- Competent in planning and profound ability to deliver to timelines

- Ability to work under pressure and handle multiple tasks.

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food & Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Responsibilities:

• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters. Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• Bachelor’s Degree in Human Resource Management / Business or related discipline with at least 5 years of relevant HR experience, prefertable in the F&B industry
• Well-versed with the local Employment Act and other related employment guidelines/ regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Job Description

• To manage and to oversee the day-to-day construction activities of the project.
• To develop and formulate cost-effective plan for timely completion of project within the budget and to implement execution plan.
• Monitor the construction productivity, schedule, performance and investigate reasons for any unsatisfactory performance. To also provide recommendations and measures for improvement.
• Manage subcontractors’ works to ensure compliance with contract requirements and the quality of work. To monitor the quality of project delivery to ensure it meets the project requirements and regulations.
• Liaise with authorities, consultants and subcontractors for matters related to the construction of the project.
• Ensure that all workplace safety standards, rules and regulations are being complied at the construction sites and throughout the project.
• Responsible to site progress according to schedule set.
• To lead a site construction team in ensuring smooth execution of work.
• To ensure works carried out meet company’s quality standards & contractual requirements.
• To review and approve materials requisitions.
• Execute overall scheduling and specific planning work.
• Design, implement progress and schedule control systems for the project according to set requirements.
• Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects.
• Ensure safe work procedures and environmental control measures at site.

** Minimum 5 years of experience in Construction / Building / Engineering industry in Singapore.

Job Description

• Lead a team of workers and sub-contractors to perform structural work on site.
• In-depth understanding of structural drawings, specifications, and requirements.
• Oversee structural works, and coordinate with clients, consultants, and sub-contractors on structural matters.
• Drawing list submissions, scheduling, structure handover, and coordination with Consultants and Construction Team
• Value engineering, review and approve C&S consultant’s drawings and in-house RC, structural steel, and architectural shop detail drawings.
• Site rectification and inspections.
• Resolving site issues with the Consultant, Construction/Structure Erection, and QA/QC team.
• Project Resource Management
• Approval and Review of Project Schedule
• Carry out work scheduling, project supervision, and documentation.
• Ensure timely completion and good quality of work.
• Ensure compliance with safety regulations and implement measures to mitigate construction project risks.
• Other ad-hoc duties and tasks as assigned.

Requirements

• Diploma in Civil / Structural Engineering and above or equivalent qualifications.
• At least 5 years of related working experience in structural site site management.
• Preferred to have at least 2 residential/ commercial projects
• Proficient knowledge of MS Office, structural design and analysis software, and AutoCAD or Microstation
• Ability to prioritize tasks well and able to work independently

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food & Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Responsibilities:

• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations, and workplace safety.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company's development needs.
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel and promotes their implementation;
• Planning employee’s benefit plans to design and implement
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters, and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the management whenever required.

Requirements:

• Bachelor’s Degree in Human Resource Management / Business or related discipline with at least 5 years of relevant HR experience, preferable in the F&B industry
• Well-versed with the local Employment Act and other related employment guidelines and regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Responsibilities

• Responsible to site progress according to schedule set
• To lead a site construction team in ensuring smooth execution of work
• To ensure works carried out meet company’s quality standards & contractual requirements
• To review and approve materials requisitions
• Execute overall scheduling and specific planning work
• Design, implement progress and schedule control systems for the project according to set requirements
• Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects
• Ensure safe work procedures and environmental control measures at site
• To ensure that all requirements by Clients, Consultants and relevant Authorities are adhered and established
• To carry out any assignments by the Management

Requirements

• Candidate must possess at least Diploma/Professional Degree in Engineering (Civil) or equivalent.
• Required language(s): English, Chinese (in order to co-ordinate with the English and Chinese speaking client, sub-contractors, consultants and Authorities in regards with the project aspects and construction planning matters.)
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

Job Specifications (Plant Manager- Plant Based Food Manufacturing)

· Provide expertise in equipment and production process of beverage manufacturing, including Can Filling and PET lines.

· Manage and execute production operations, processes and routines.

· Ascertain that all processes are carried out in accordance to the company's food safety policies and GMPs.

· Monitor, control and improve product quality, ensuring the products are produced within standard of quality, productivity and costs.

· Identify and resolve operational problems in a timely manner to prevent any mishandling and production delay.

· Initiates and implements process improvements and maintain production SOPs.

· Implement workplace safety and health, GMP and HACCP required for plant operation.

· Plan and organize manpower including recruit, train and onboard new employees and production workers.

· Oversee operations to ensure safety.

· Develop plans that help operations run smoothly.

· Create and manage budgets.

· Collect and review data to reduce inefficiencies and waste.

· Analyse data and create reports to present to executives regarding processes.

· Evaluate employees and give suggestions for improvement.

· Oversee work schedules to ensure coverage.

· Perform routine safety checks on equipment

Job Requirements

· Minimum Diploma in Food/Beverage Technology, Engineering, or equivalent.

· Minimum 5 years' work experience in Food manufacturing environment.

· Established Leader; Has ability to motivate a team of operators, Technicians and Supervisors.

· Strong knowledge of implementing and maintaining high GMP/HACCP standards.

· Experience in implementing workplace Safety & Environmental regulations

Manage day to day operation of construction project (HDB Project RC Sub-contractor),

Lead team of supervisors and workers to carry out the contruction of building structure works (Rebar and formwork works) on site according to maincon's schedule, safety and quality requirement. Coordination with main contractor and resolve all site matters.

In charge of planning and scheduling, manage RC labour workers in all aspects.

Hard working, hands on and independant.

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food&Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills