Responsible for indecent product operation plan and promote the smooth implementation of the plan. Responsible for the work plan of the operation team,arrange the daily work of the team members,and supervise the implementation of management execution results.

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

The Metta Home for the Disabled and Metta Home Day Activity Centre (慈光乐陶苑及智障日间活动中心) were set up in December 2000 to offer community care options to adults with intellectual disabilities who are aged between 18 and 55.

Funded by the Ministry of Community Development, Youth and Sports (MCYS), the former is a purpose-built facility designed to accommodate 103 residents, whereas the latter is supported under the MSF and Tote Board Social Service Fund to provide day care services for a capacity of 50 beneficiaries.

Our programmes aim to equip all recipients with the skills and means to lead independent and fulfilling lives, so as to achieve social integration and quality of life.

Tending them with holistic care and working closely with their primary caregivers to provide well-rounded support is a multi-disciplinary team comprising a social worker, training officers, staff nurses, assistant nurses, nursing and therapy aides.

Job Responsibilities:

1. Social Work Support:

• Review and update means testing results and subsidy levels of clients.
• Assist in monitoring outcome management and client satisfaction data.
• Conduct home and hospital visits to support the Registered Social Worker.
• Assist in the application process for relevant assistance schemes and community resources for clients and caregivers.
• Support in caregiver and staff training for psycho-educational programs or workshops.
• Assist the Registered Social Worker with client admissions, discharges, and case conferences.
• Ensure compliance with MSF/SG Enable guidelines and requirements.
• Handle MFEC card applications for ADH clients.

2. Administrative Support:

• Assist in meeting audit and licensing requirements for both DACs and ADH.
• Maintain client databases, case files, and funding/subsidy records.
• Prepare and submit VWOTS.
• Submit monthly financial reports to HQ for ADH and both DACs.

3. Additional Responsibilities:

• Participate in community and volunteer events to build partnerships.
• Assist in organizing client events and outings.
• Perform other tasks as assigned by the Registered Social Worker or Manager.

Job Requirements:

• Minimum 1 year of related experience.
• Certificate or Diploma in Social Sciences (Social Work).
• Experience in the disability or special needs sector is an advantage.
• Ability to work independently and as part of a multidisciplinary team.
• Hardworking, meticulous, and responsible.

Join Us:

Become a part of Metta Welfare Association and make a meaningful difference in the lives of adults with intellectual disabilities. If you are passionate about social work and committed to enhancing the quality of life for others, we invite you to join our dedicated team and contribute to our community-focused mission.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Set policies and processes
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• The smooth running of the manufacturing organisation and team
• Ensuring that the team understands that the organisation’s profits and achievements are reflected in all its operations and activities – including relationships and risk management
• Manage the manufacturing element of the organisation ensuring high quality business activities with maximum efficiency, service and profitability for the organisation.

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Thorough understanding of manufacturing, business process and management, requirements and dynamics – insert specific as applicable
• Ability to work under pressure and meet deadlines
• Ability to work on weekend and public holiday

Responsibilities:

• Oversee the successful completion of the assigned project, ensuring both documentation and operational tasks are efficiently handled.
• Attend site meetings with the main contractor as needed, addressing site-related issues and providing updates to the Directors.
• Develop and monitor the site work schedule, ensuring timely progress in line with project milestones.
• Collaborate with office staff to prepare monthly progress claims, payment certificates, and other related documentation.
• Ensure all work is carried out according to approved plans, drawings, and contract specifications.
• Manage and review the performance of teams on a monthly basis.
• Prepare method statements for specific tasks as required.
• Manage and track all materials and equipment delivered to the site.
• Organize and maintain an up-to-date worker organizational chart for both company employees and supply workers.
• Manage workers' schedules, ensuring efficient time usage and minimizing unnecessary overtime. Overtime work must receive prior approval from the Managing Director.
• Prepare and manage the site tools sign-in/out log.
• Perform any other ad-hoc duties as assigned by the Managing Director.

Requirements:

• A Degree or Diploma in Mechanical & Electrical (M&E), Construction Management, or a related field.
• At least 1 year of relevant work experience in the industry.
• Strong communication skills and leadership abilities to effectively manage project teams and coordinate with stakeholders.
• Able to commit to a six-day workweek.

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

Responsibilities:

• Lead and manage design Consultant teams to deliver high-quality design solutions on time and within budget.
• Oversee the entire design process, from concept through to detailed design and construction documentation.
• Ensure designs meet project specifications, regulatory requirements, and client expectations.
• Coordinate with multidisciplinary teams, including architects, engineers, and consultants.
• Foster a collaborative and productive team environment.
• Provide mentorship and guidance to junior designers and engineers.
• Act as the primary point of contact for clients and stakeholders on design-related matters.
• Conduct regular meetings and presentations to update clients on project progress and address any concerns.
• Ensure client requirements are accurately captured and reflected in the design.
• Implement and enforce quality control procedures to ensure the highest standards of design.
• Review and approve design documents, drawings, and specifications.
• Conduct regular design audits and peer reviews to maintain quality and consistency.
• Ensure all designs comply with relevant regulatory requirements and standards.
• Liaise with regulatory agencies to obtain necessary approvals and permits.
• Stay updated on changes in regulations and standards and ensure designs are adapted accordingly.
• Provide technical leadership and expertise in civil engineering or architecture.
• Resolve complex design challenges and technical issues.
• Stay informed about the latest industry trends, technologies, and best practices.

Requirements:

• Bachelor’s degree in Civil Engineering, Architecture, or a related field.
• Master’s degree is preferred.
• Minimum of 15 years of relevant experience in civil engineering or architecture.
• Proven experience in managing design teams on complex projects.
• Experience in the design of multi-storey bus depots or similar structures is preferred.
• Professional Engineer (PE) or Registered Architect (RA) status.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in design software and tools (e.g., AutoCAD, Revit, BIM).
• In-depth knowledge of regulatory requirements and standards.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

Roles & Responsibilities

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Interview and train new staff
• Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
• Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
• Develop and review new and existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the outlet
• Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
• Formulate SOP and implement the system and policies for efficient operations
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Analyse current customers' profiles and preferences to provide targeted recommendations
• Maintain a close and professional relationship with regular clientele
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
• Implement customer loyalty strategies
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures
• Monitor outlet's compliance with legislative requirements pertaining to handling and consumption of alcoholic beverages

Roles & Responsibilities

Roles & Responsibilities

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

• Well Established Company
• Basic $3000 - $3500 + AWS + Performance Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Northwest
• Working days: Monday to Friday
• Working hours: 8am to 5:30pm

Job Responsibilities:

• Collect, analyze, and interpret data from various digital marketing channels, including social media, paid search, email marketing, website analytics, and display advertising, etc.
• Undertake SEO initiatives and monitor website rankings to improve organic search visibility, generate engaging content to captivate industrial audiences, foster website loyalty, and highlight our product offerings on our e-commerce store
• Ensure proper implementation and tracking of digital marketing tags and pixels including Google Tag Manager, Meta pixel, etc
• Provide recommendations for adjustments to campaign strategies based on data-driven insights, A/B testing, and best practices
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma in marketing and communications or a related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Social Work Coordinators are integral in providing financial assistance and discharge planning support to patients. Supporting Medical Social Workers in casework and assist in ensuring the administrative and operational running of the Department.

Responsibilities and Duties

- Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning

- Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support

- Participate in work process improvements and quality improvement projects

- Work with other departments within the hospital and with external organizations to facilitate patient care and experience

- Provide support on the administrative and operational running of the department, including managing the counter and related duties

- Supporting the department in programmes and projects

Qualifications and Requirements

• Minimum Diploma in any field, prefabably in Social Work.
• Good interpersonal and problem solving skills are necessary.
• IT knowledge and skills are necessary for the job
• Bilingual effectiveness is also crucial.
• Working Location: Queenstown

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

Please include the following in your resume

1. Notice Period

2. Last Drawn

3. Expected Salary

4. Reason for leaving last employment

T Stephanie | R1548888

People Profilers Pte Ltd | 10C3804

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Main Responsibilities / Requirements:

1. To manage and oversee Construction Project of residential / industrial buildings.
2. Possess a degree in Construction / Engineering / Architecture from a recognized university.
3. Min 6 years of construction Experience in Mangement Capacity with fair knowledge of contract matters.
4. Possess Class 3 License.
5. Able to work independently and lead as the leader of the construction team.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

ob Description & Requirements

• Close to MRT station
• Start ASAP
• Creative working environment

Job Description

Responsibilities:

• Develop and grow new accounts
• Monitoring and arranging shipments for customers and handling their feedbacks
• Build and maintain good business relationship with customers
• Prepare quotations & follow-up on enquiries
• Submit monthly sales report
• Tele-marketing and co calling prospects

Requirements:

No experience candidates are welcome

• Detailed oriented and good follow up
• Self-motivated and able to work independently
• Team player with initiative and good human relations skills
• Able to start work within short notice an advantage
• with own customer base
• willing to travel

Responsibilities:

A) Project Planning and Coordination

1) Develop detailed project plans, schedules, and budgets for the LRT

Train.

2) Ensure the integration of design, engineering, procurement, and

construction phases.

3) Coordinate with various teams, including civil, mechanical, electrical, and software engineers.

B) Risk Management

1) Identify potential risks (technical, financial, operational) early in

the project.

2) Develop strategies to mitigate risks and ensure smooth project

execution.

C) Resource Management

1) Manage resources such as labor, materials, and equipment.

2) Oversee procurement processes for materials and services

needed for the project.

D) Quality Control

1) Ensure the project complies with safety standards, quality control

procedures, and regulatory requirements.

2) Supervise inspections, audits, and testing of materials and work.

E) Progress Monitoring and Reporting

1) Track project progress against timelines and deliverables.

2) Provide regular updates to senior management, stakeholders, and

regulatory bodies.

3) Address any deviations from the schedule or budget.

F) Problem-solving and Decision-making

1) Resolve issues related to construction, engineering, or delays that

might impact the project’s schedule or budget.

2) Make decisions on technical matters that could affect the overall

success of the project.

G) Project Closeout

1) Ensure all deliverables are completed, and the MRT system is

handed over to the operational team.

2) Organize the final inspection and commissioning process.

Requirements

1) At least a degree in Civil Engineering, Mechanical Engineering,

Electrical Engineering, or Locomotive

2) Certifications in Project Management (e.g., PMP, PRINCE2) are often

preferred.

3) Significant experience (5+ years) in managing large infrastructure

projects, especially in transport or construction industries.

4) Previous experience in MRT or rail projects is highly advantageous.

5) Familiarity with project management software (e.g., MS Project,

Primavera).

6) Knowledge of the MRT system design, construction, and operational

requirements.

7) Understanding of safety standards and environmental regulations.

8) Strong leadership to manage and motivate teams.

9) Excellent communication and interpersonal skills to manage

relationships with stakeholders.

10) Critical thinking to resolve issues related to project design,

execution, or regulatory challenges.

Responsibilities:

• Report to PM and assist in monitoring project activities, including work progress, quality, and manpower.
• Coordinate with the stakeholders to ensure all work activities are integrated into the overall project timeline.
• Ensure work is implemented in accordance with approved drawings, contract specifications, and regulatory requirements.
• Ensure all work activities are conducted safely, following site safety protocols and regulations.
• Identify and address any issues or defects promptly to prevent future water infiltration problems.
• Evaluate the effectiveness of waterproofing systems used and identify areas for improvement.
• Prepare progress reports and attend all required meetings or briefings with senior management.

Requirements:

• Bachelor’s Degree or Diploma in Building Construction or Civil Engineering.
• At least 5 years of working experience in a similar capacity within the construction industry.
• Ability to manage multiple contracts and projects simultaneously.
• Good understanding of construction drawings, sequencing of works, and safe methodologies.
• Knowledge of the waterproofing trade is an added advantage.
• Meticulous with excellent negotiation and communication skills.

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Roles & Duties:

• Assist project director in managing day-to-day site coordination and planning implementation; such as liaising with sub-contractors in planning of manpower allocation, materials and equipment requirement,
• Assist project director in ensuring that site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities.
• Assist project director in ensuring workplace safety and health compliance on site along with colleagues at all times.
• To lead a construction team in ensuring smooth execution of daily tasking.
• To perform other ad-hoc tasking as and when required by the company.

Requirement:

• Must be experienced in Landed Residential Construction Project.
• Must be able to read and understand Construction Drawings.
• Must be familiar with Singapore Building Codes and Practices.
• Must be computer literacy so that software such as AutoCAD, and Microsoft Office Suite (Word, Excel, PowerPoint) can help in the work processes.
• Able to work in a fast-pace environment.

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

• Support the Operations and coordinate, scheduling, and supervise cleaning site staff.
• Responsible to inspect job sites for proper cleaning and inventory cleaning supplies.
• To attend to clients’ complaints promptly.
• To resolve employees problems efficiently without unnecessary delay.
• To be involved in the appointment of Supervisors and Cleaners.
• Ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time.
• Able to be hands-on when the situation requires and any other responsibility as assigned by superiors