Roles & Responsibilities

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

1. Staff Management

• Hiring and Training: Recruiting staff, including waiters, cooks, and cleaners, and ensuring they are trained in customer service, food safety, and the bistro's specific procedures.
• Scheduling: Creating work schedules that meet the bistro’s needs while balancing the availability of employees.
• Supervision and Support: Overseeing staff performance, offering guidance, and addressing any concerns or conflicts that arise among employees.

2. Customer Service

• Ensuring Quality Service: Ensuring that customers receive high-quality service throughout their dining experience. This includes greeting guests, addressing complaints, and ensuring timely food and beverage delivery.
• Handling Complaints: Acting as the primary point of contact for any customer complaints, and resolving issues to maintain customer satisfaction.
• Creating a Positive Atmosphere: Establishing a welcoming and comfortable ambiance to encourage repeat business.

3. Operations Management

• Day-to-Day Operations: Overseeing the smooth operation of the bistro, including managing front-of-house and back-of-house activities.
• Inventory Control: Monitoring food and beverage stock, ordering supplies, and ensuring efficient use of ingredients to minimize waste and control costs.
• Health and Safety Compliance: Ensuring that the bistro complies with all food safety, sanitation, and health regulations, including managing cleanliness and safety procedures.

4. Financial Management

• Budgeting and Cost Control: Managing the bistro’s budget, controlling food and beverage costs, and finding ways to reduce overheads while maintaining service quality.
• Pricing: Assisting in setting menu prices based on food costs, market trends, and the competition.
• Cash Handling: Managing cash flow, processing transactions, and overseeing the till system to ensure accuracy and minimize errors.

5. Menu Development and Quality Control

• Menu Planning: Collaborating with the chef or kitchen staff to develop and update the menu, ensuring that it aligns with customer preferences and seasonal offerings.
• Quality Control: Ensuring that food is consistently prepared to the highest standards and that portions are correct.
• Special Events and Promotions: Organizing special events or promotions, such as seasonal menus, wine pairings, or themed nights, to attract more customers.

6. Marketing and Promotion

• Branding: Promoting the bistro’s image, ensuring it has a consistent and appealing brand identity.
• Social Media and Advertising: Overseeing marketing efforts, including managing social media accounts, responding to customer reviews, and running targeted ad campaigns to drive traffic and increase sales.
• Customer Loyalty Programs: Implementing or enhancing loyalty programs to retain regular customers and encourage repeat visits.

The requirements for becoming a Bistro Manager typically include a combination of formal education, professional experience, and specific skills. Here’s a breakdown of the key requirements:

1. Educational Requirements

• Bachelor’s Degree (Optional but Advantageous): A degree in or a related field . A degree can help provide foundational knowledge in business management, operations, and leadership.
• Food Safety and Health Certifications: Managers are typically required to have food safety certifications, such as ServSafe or similar programs, to ensure compliance with health and sanitation regulations.

2. Professional Experience

• Experience in the Food Industry: Most Bistro Managers start out in entry-level positions such as server, cook, or bartender, progressing to supervisory or management roles. Several years of experience in the foodservice industry, particularly in restaurants, cafes, or bistros, is highly preferred.
• Management Experience: Experience in a supervisory or management position is essential. A track record of managing staff, controlling costs, and ensuring operational efficiency is often required.Many Bistro Managers have 3 to 5 years of experience in the restaurant or foodservice sector before being promoted to a managerial position.
  
• Customer Service Experience: Strong customer service skills are critical, as a major part of the role involves interacting with customers and resolving issues. Experience in direct customer-facing roles helps develop this skill.

3. Key Skills and Qualities

• Leadership and People Management: Strong leadership skills are necessary to guide and motivate staff, manage conflicts, and maintain a positive work environment.
• Communication Skills: Effective communication is essential for interacting with customers, staff, and suppliers. The ability to clearly convey expectations, feedback, and resolve conflicts is vital.
• Problem-Solving and Decision-Making: The ability to address issues quickly and efficiently is important. This includes resolving customer complaints, managing operational hiccups, or making decisions on menu pricing and staffing.
• Organization and Multitasking: Bistro Managers must juggle multiple tasks at once—overseeing staff, handling customer service, managing inventory, etc. Organizational skills are essential for keeping everything running smoothly.
• Financial Acumen: Managers need a basic understanding of budgeting, cost control, and profit margins to manage the bistro’s finances effectively. This includes tracking sales, controlling food costs, and optimizing operational efficiencies.
• Attention to Detail: Whether it's ensuring food quality or making sure the restaurant is clean and orderly, attention to detail is critical for maintaining high standards.
• Time Management: The ability to manage time effectively is crucial, especially when balancing the various demands of the business.

4. Technical Skills

• Point-of-Sale (POS) Systems: Proficiency in POS systems to track sales, process orders, and manage transactions is essential.
• Scheduling Software: Familiarity with scheduling tools (like Deputy, 7Shifts, or HotSchedules) can be beneficial for creating efficient staff rosters.
• Inventory Management Software: Familiarity with inventory management software (e.g., BlueCart, MarketMan) can help streamline ordering, stock tracking, and wastage control.

5. Personal Traits

• Strong Work Ethic: The role of a Bistro Manager can be physically and mentally demanding, often requiring long hours, including nights, weekends, and holidays. A strong work ethic and the ability to remain dedicated to the job is crucial.
• Customer-Focused: A passion for hospitality and a genuine desire to create positive experiences for customers is essential for success in this role.
• Adaptability and Flexibility: The food service industry is dynamic and fast-paced, meaning that Bistro Managers must adapt to changing conditions and unexpected challenges quickly.

6. Licensing and Certification Requirements

• Food Safety Certification: Many regions require Bistro Managers to be certified in food safety management. The most common certification is ServSafe, which covers food handling, hygiene, and sanitation practices.
• Liquor License Knowledge: If the bistro serves alcohol, managers may need a liquor license or bartender certification, depending on local laws. Knowledge of responsible alcohol service is important for compliance with legal requirements.
• First Aid and CPR: In some cases, Bistro Managers are expected to have First Aid and CPR certification to handle emergencies effectively.

7. Desirable Additional Skills

• Marketing and Social Media Skills: With many bistros utilizing digital marketing, having skills in social media management or local restaurant promotions can give an added advantage.
• Event Planning: Experience with managing or coordinating events (private parties, special promotions, etc.) can be a plus, especially in a bistro that offers event services.
• Wine Knowledge: While not always necessary, knowledge of wine pairing, wine lists, or even experience managing a wine list can be beneficial, especially in a bistro that focuses on quality wine and dining experiences.

8. Physical Requirements

• Physical Stamina: Bistro Managers often spend long hours on their feet, moving around the bistro to supervise operations. Being physically fit and able to handle the physical demands of the job is important.
• Manual Dexterity: Managers may need to carry trays, handle cash, or assist staff in serving food, so basic manual dexterity is required.

9. Working Conditions

• Long Hours: Bistro Managers often work evenings, weekends, and holidays. Flexibility and the ability to manage these hours are a key requirement.
• Fast-Paced Environment: Given the dynamic nature of a bistro, managers need to be comfortable working in a fast-paced, high-pressure environment.
• Team-Oriented: The role involves working closely with other managers, chefs, waitstaff, and suppliers, so a collaborative attitude is important.

7. Financial Reporting and Analysis

• Sales and Performance Reporting: Analyzing sales reports and customer feedback to evaluate the bistro’s performance.
• Cost Management: Reviewing financial records to ensure profitability and working to improve revenue by managing costs effectively.
• Profitability Analysis: Identifying trends in sales and expenses to improve profitability, such as optimizing menu items and staffing levels.

8. Coordination with Suppliers and Vendors

• Supplier Relationships: Building and maintaining good relationships with suppliers to ensure timely deliveries and high-quality ingredients.
• Order Management: Placing orders for ingredients and supplies, negotiating prices, and ensuring deliveries are on time and within budget.

9. Compliance and Legal Requirements

• Licensing and Permits: Ensuring the bistro has all necessary licenses (e.g., liquor licenses) and complies with local, state, and national regulations.
• Labor Laws: Ensuring compliance with labor laws, such as wage laws, overtime rules, and employee rights.

10. Event Planning and Special Functions

• Private Events: Organizing and managing private events or functions held at the bistro, such as birthdays, corporate events, or weddings.
• Catering: Overseeing catering services if the bistro offers off-site catering, including planning, staffing, and logistics.

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Project Manager

Job description

• Work with external parties and customers to plan, organize, and direct activities concerned with assigned projects
• Establish project objectives policies, procedures, and performance standards within boundaries of company policy and contract specifications
• Coordinate with engineering staff to discuss such matters as work procedures, scope-and -scheduling and work sequence, project-specific safety plans, etc.
• Initiate and maintain liaison with concerned parties and other contacts to facilitate project activities
• Monitor and control project site activities to ensure project is completed on schedule and within budget
• Develop project schedules in compliance with customer requirements, deadlines, and/or milestones; develop mechanisms to track schedule progress in the field; and update the schedule regularly
• Able to manage an ELV project independently
• Provide close monitoring and support (including hands-on if necessary) of project/site staff to ensure smooth and effective operation
• Ensure timely completion of all projects
• Monitor, review and manage operational costs and responsible for financial performance of projects
• Responsible for project management including attending meetings, coordination and supervision works
• Liaise with consultants, architects and contractors and handle all technical matters
• Must have relevant experience in one of the following ELV fields, Security, Access Control System

Key Requirements

• Degree / Diploma in Electrical and Electronics Engineering
• Minimum 5 years of relevant working experience
• A self-starter, comfortable working independently and taking a high level of responsibility
• Resilience, entrepreneurship spirits, self-direction, risk-taking and adaptability
• Innovative thinking, thinking outside-the-box, resourceful problem solver
• Excellent leadership, communication and interpersonal skills

Remuneration:

• $4,500.00 - $8,000.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $4,500.00 - $8,000.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

Company Overview

At Blue Silo, we are a leading IT firm with a strong presence in the enterprise / government sector, specializing in the digitization of processes and the development of enterprise-level software solutions. Our mission is to drive innovation and efficiency by delivering customized IT solutions that address the unique challenges faced by our clients.

We have extensive experience in working on government-related IT projects, where we focus on leveraging the latest technologies in IoT (Internet of Things) and advanced Visualization techniques. Our solutions are designed to enhance the functionality of software systems, providing real-time insights, and enabling better decision-making processes.

Our team of experts collaborates closely with clients to understand their specific needs and tailor solutions that not only meet but exceed their expectations. By integrating IoT and Visualization capabilities, we help our clients streamline operations, improve efficiency, and solve complex problems, ultimately enhancing the overall experience of the end-users.

At Blue Silo, we are committed to delivering high-quality, reliable, and secure IT solutions that make a tangible impact. Our dedication to innovation and client satisfaction has made us a trusted partner in the government sector and beyond.

Some of our projects also involve not just digitalization but involve Digital Twins and Computer vision, which are just some of our key features and pillars that showcase our innovation and drive to succeed in the technology space.

Job Description

We are looking for motivated degree or polytechnic graduates with IT experience to join our team as a Project Manager, leading customized IT projects that transform client requirements into actionable solutions. If you have a solid grasp of AGILE methodology, expertise in JIRA software, and experience managing stakeholders and sprints, we want to hear from you! A PMP certification is preferred but not mandatory.

Responsibilities

1. Project Management: Lead end-to-end IT project lifecycles, ensuring projects are delivered on time, within scope, and budget.
2. Stakeholder Management: Act as a key liaison between clients and internal teams, ensuring alignment on project goals and deliverables.
3. Agile Practices: Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives) and ensure smooth Sprint execution.
4. Task and Resource Allocation: Translate client requirements into detailed project plans, defining schedules and assigning resources effectively.
5. Risk Mitigation: Identify potential risks and proactively address issues to maintain project momentum.
6. Documentation: Create and maintain key project documentation (SRS, TDR, User Guides) to support seamless project delivery.
7. Continuous Improvement: Analyze project outcomes and recommend process enhancements to improve project execution efficiency.

Required qualifications

1. Education: Diploma or Bachelor's degree in IT, Computer Science, Project Management, or related fields (preferred).
2. Experience:
   1. Proven experience in IT project management, with a focus on customized solutions.
   2. Hands-on knowledge of JIRA and other project management tools (e.g., Trello).
   3. Familiarity with AGILE methodology, Sprints, and associated ceremonies.
3. Skills:
   1. Strong leadership and problem-solving abilities.
   2. Excellent organizational and time management skills to handle multiple projects.
   3. Effective communication for managing clients and cross-functional teams.
4. Certification: PMP is a plus but not mandatory.

What We Offer

1. Competitive salary and performance bonuses.
2. Opportunities to work on innovative IT projects that will excite you.
3. A collaborative work environment fostering creativity and growth.
4. Flexible work hours and remote work options.
5. Professional development opportunities to advance your career.

How to Apply

Send your resume and any relevant portfolios (if available), along with a cover letter explaining why you're the ideal candidate for this role, to [email protected].

Subject line: “Project Manager Application – [Your Name]”

Join Blue Silo today and be a part of the future of IT innovation!

Responsibilities:
• In charge of daily management & operation of the restaurant outlets
• Responsible for outlet sales target and KPIs include overall costing including food cost and labour cost

• Enhance the leadership and performance excellence of the team members by training and motivating
• Respond to the customer or team members comments and feedback professionally

• Assist in the day to day operation and able to handle customer's feedback and complaints
• Responsible and ensure outlet safety, cleanliness, hygiene and keeping in high standards
• Responsible for outlet workforce arrangement, scheduling and reporting shortage or excess of the workforce to Area Manager regularly

Job Responsibilities

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the Management in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Description & Requirements

Responsibilities：

• Manage and oversee the entire F&B daily operations (Food Retail & Manufacturing) of the business unit or organization.
• Manage and oversee new openings/logistics in Singapore and Overseas shipment (Pre-opening checklist, POS Set up, Telephone lines/ Pest Control, Ordering of Utensils, Liaise with contractors/ Suppliers, relevant authorities/ agencies, Licensees, etc).
• Develop and execute effective operational and business strategies, branding, restaurants concepts, high standard of food quality and safety, customer service, and good hospitality
• Work closely with relevant internal parties and across Business units and functional teams in developing and implementing appropriate strategies and plans to increase revenue and continuously monitor market and industry player’s to stay relevant and competitive
• Control purchases and inventory by meeting with vendors and suppliers – negotiating price and contracts, develop preferred supplier lists.
• Consistently review products delivered to ensure KPI are met and take up any shortcoming with the supplier.
• Meets restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods.
• Conduct routine audit checks and prepare quality analysis reports and troubleshoot food safety and quality-related problems or complaints.
• Lead, manage and coach teams to achieve targets and ensure team growth and development.
• Review and evaluate current business model, operation flow, and manpower and put up recommendations to achieve business productivity and the company’s goals
• Exploring market opportunities to add value to job accomplishments.
• Engage with corporate officers in broader organizational strategic planning.

Requirements：

• Min. Diploma/ Degree in relevant 6 years’ and above working experiences in food industries
• Strong commercial sense, leadership, and entrepreneur mind-set with sound analytical and numerical skills
• Committed, willing to work hard, good people management and interpersonal skills to build and maintain strong team spirit
• Ability to work within tight timelines, be responsive to Company matters and attend to Company matters and attend to work with speed and quality.

Key Responsibilities and Accountabilities

• Accountable for the achievement of top line and bottom line targets
• Responsible for the training and development of the team (Cash handling, Inventory Management, Carmera setting, EPX/IMIX, Salesmanship)
• Maintains site’s staff performance and quality by training, assessing and performing evaluations
• In-charge of the site’s merchandises and stocks
• Knowledge in basic trouble shooting of the equipment in the site
• Make recommendations on pricing by reviewing sales activities; determining additional needed sales promotion; studying trends
• Maintains the stability and reputation of the site by complying with legal and partner requirements
• Responsible for keeping accurate records to assist with payroll and OT on a daily basis for the team on site
• Perform any other reasonable tasks as may be requested from time to time

Skills and Qualification

• Minimum 4 years of retail/ sales experience with 2 years in a management role
• Excellent verbal and written communication skills
• An extrovert who shows no qualm in striking up conversation with strangers
• The ability to impart knowledge and train others within the organization
• Flexible and adaptable
• A self-motivated fast learner with great interpersonal skills

Key Responsibilities:

• Coordinates processes to support implementation and execution of audit plans.
• Works with internal team to determine and plan the scope and objective of audits.
• Develops the engagement plan related assigned audit plans specifying the client environment, defining the scope and objective of the audit, specifying the resource requirements and the engagement work program.
• Works with external stakeholders to coordinate reporting and ensure all stakeholders are aware of the audit details and areas of concern.
• Remains current with best practice and legislation and related business operational processes to enable analysis against related compliance and risks.
• Evaluates methods used by the company to protect its assets and assesses the relevance of safeguards.
• Professionally communicates audit findings to required stakeholders.
• Reviews outcome of audit process in terms of objectives, quality, completeness and feedback.
• Conducts audit finding presentations to audit committee and management.
• Provides objective evaluations of internal controls, risk management efforts and governance processes.

Knowledge and Attributes:

• Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information.
• Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results.
• Good analytical and reasoning skills.
• Ability to interpret complex processes, policies and financial and legal documents.
• Specialist at gathering, analyzing and evaluating facts.
• Excellent verbal and written communication skills.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Proactive in approach and meticulous attention to detail.
• Specialist auditing knowledge and are process driven individuals who have excellent interpersonal skills.
• Excellent knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process.
• Ability to present and explain complex information and suggest process improvements to diverse audiences.
• Ability to work successfully in a matrix/global organization.
• Excellent planning and organizational skills.
• Broad understanding of project management principles.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment.

Academic Qualifications and Certifications:

• Bachelor's or equivalent degree or equivalent in Accounting, Finance, or related field.
• Certification - Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or related designation.

Required Experience:

• Advanced experience in an auditing role gained within an IT Services environment.
• Advanced demonstrable experience working with internal and external stakeholders.
• Advanced experience auditing processes, financial information and IT systems.

• Responsible for the business performance of all outlets
• Analyze restaurant sales and profitability
• Responsible for developing and maintaining high standards relating to customer service, product quality and cleanliness
• Ensure the smooth day-to-day operation of all outlets
• Ensure all operations are in accordance with company’s SOPs and safety and health standards
• To forecast the manpower needs and oversee the manpower deployment to ensure smooth outlet operations
• Serve as leadership role model to supervise and motivate outlet staff
• Manage and resolve staff grievances and disciplinary matters
• Oversee outlet and equipment maintenance
• Responsible for setting up of new outlets and other adhoc projects

Requirements

• Minimum Diploma
• At least 2 years of relevant managerial experience
• Possess strong analytical and good problem solving skills
• Strong interpersonal and people management skills
• Highly meticulous and have an eye for details
• Willingness to work shifts/weekends/evenings to support outlet operations

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Description:

• Participate in develop brand management strategy
• Make annual/monthly plan and budget plan for each brand and organize the implementation
• Establish and improve marketing management systems, business processes and operating standards, Implement various systems, processes and standards, formulate specific solutions to problems and implement.
• Media operation and promotion management.
• Brand marketing planning and implementing management. Evaluate the effectiveness of various marketing activities, issue analysis reports, timely adjust and optimize marketing strategies to improve brand awareness and market share.
• Market research and data analysis, evaluate the performance and changes of the brand in the market, and adjust the marketing strategy and brand promotion plan in time according to the data and changes
• Member management
• Brand public relations management
• Oversee and manage all the design and production in marketing department.
• Other job assigned by superior.

Job Requirements:

• Bachelor’s degree in marketing, business or any other relevant field
• Perferable with F&B marketing experience
• Leadership and project management skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• Strong verbal and written communications skills.

Role: Project Manager
Job Level: 1-5 years of relevant experience (L1/L2)
Duration: 12 Months

Key responsibilities:

Project Support and Governance
• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criteria's
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan

Key Skills:

• Ability to appreciate and conduct analysis on Business/Operation Processes
• Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal
• Ability to drive and run workshop/ discussion forums with other stakeholders

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Here at THE PROVIDORE SINGAPORE, we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

HIRING FOR:

Barista Manager

• THE PROVIDORE SINGAPORE (Western Cuisine Restaurants)

Locations:

1. OUE Downtown Gallery
2. Mandarin Gallery
3. Paya Lebar Quarters
4. Raffles City
5. Raffles Place
6. Vivo City
7. Wisma Atria

Are you an experienced, seasoned barista looking for an opportunity to be in a leadership role and mentor future baristas to raise the bar in the art of coffee-making?

Do you have a keen eye for details and quality control, as well as possess a genuine passion for training?

If you are, and you like to be part of a fun, friendly and hardworking team who take pride in their professional craft, then this is the role for you!

To us, coffee is so much more than your atypical cup of beverage where you can find almost anywhere in the world. Each of our drinks served is a symbol of the skill, pride, and care our baristas put into their work.

Job Description:

We pride ourselves on our excellent coffee; from preparing, and serving genuinely delectable coffee to creatively adoring your servings with beautiful latte art. Besides coffee, our bar also serves a curation of carefully selected tea, drinking chocolate and chai, slow-pressed juices and plant based fresh fruit smoothies, as well as alcoholic beverages such as draught beer, wine, cocktails and artisanal spirits.

In your role as a Barista Manager, you will play a critical role in ensuring smooth daily bar operations in all our restaurants, ensuring consistent day-to-day operations encompassing exceptional customer service, high-quality beverages and a positive work environment. Overseeing our beverage menu from creating new beverages to possible improvements over the current selection, you will ensure the highest standards are kept over selection and preparation of all our beverages.

You will…

• help ensure efficient allocation of baristas are assigned to each of our restaurants by working closely with relevant departments such as the respective Restaurant teams and the Human Resources (HR) team.
• lead a team of baristas, help manage inventory, and maintenance of equipment, all while fostering a strong passion for coffee and a positive connection with our customers.
• be tasked with training and supervision of new and current baristas, as well as other colleagues in our Restaurants by fostering a positive and collaborative team environment through well-planned and effective execution of required knowledge and skills in the preparation and delivery of our beverages.
• safeguard the preparation of high-quality coffee and other beverages, adhering to established recipes and standards to enhance existing skillsets and knowledge about coffee and other beverages, preparation techniques and recipes, and safety procedures.
• ensure the highest level of customer service excellence is always upkept, such as addressing customer needs and any possible feedback efficiently and smoothly.
• help monitor required inventory levels, order supplies, and manage stock to minimize wastage and maintain product availability.
• be responsible for sales reporting of the bar in our restaurants, as well as assist in budgeting and forecasting where required.
• ensure that all health and safety practices are strictly upkept as per policies and regulations.
• be open to any other skill-development or ad-hoc tasked as assigned by your supervisor.

Job Requirements:

• Minimum 4-years related experience as a senior barista, assistant manager or manager in a similar bar, cafe and / or restaurant environment.
• Genuine love and passion for coffee and other types of beverages in general.
• Able to work shifts depending on business needs, as well as weekends and public holidays.
• Excellent communication skills with positive, interpersonal skills.
• A team player with a good sense of job responsibility and a keen eye for detail.
• Honest willingness to learn and grow with the Company.

*Position offered if selected, will commensurate with years of related experience.

We look forward to receiving your application, and the opportunity to meet you!

We are seeking an experienced and results-driven Wholesale Food Sales Manager to oversee and expand our wholesale food distribution operations. This role requires a skilled professional with a deep understanding of the food industry, excellent team leadership abilities, and a strong focus on building and maintaining client relationships. The ideal candidate will be responsible for driving sales growth, managing key accounts, and developing strategic plans to achieve business goals.

Key Responsibilities

• Sales and Business DevelopmentDevelop and execute sales strategies to meet or exceed revenue targets.
  Identify new market opportunities and establish partnerships with retailers, distributors, and other wholesale clients.
  Negotiate contracts and pricing with clients to maximize profitability.
  
• Key Account ManagementBuild and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty.
  Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly.
  Monitor client accounts and ensure timely deliveries and accurate order processing.
  
• Team Leadership and SupervisionLead, mentor, and manage a team of sales representatives, ensuring alignment with company objectives.
  Set performance goals, provide regular feedback, and conduct performance reviews.
  Organize training sessions to enhance team skills and product knowledge.
  
• Market Analysis and StrategyAnalyze market trends, customer preferences, and competitor activities to refine sales strategies.
  Collaborate with the marketing team to plan promotions and campaigns.
  Provide management with sales forecasts and performance reports.
  
• Operations and CoordinationOversee the order-to-delivery process, ensuring efficiency and accuracy.
  Work closely with the logistics and procurement teams to manage inventory levels and supply chain operations.
  Ensure compliance with food safety standards and industry regulations.
  

Duties & Responsibilities:

• Look into the company’s BIM Project Deployment Plan and develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring and workflow to meet the project.
• Work closely with project teams to provide solutions for BIM related technical issues. Assist project teams and design teams with BIM implementation
• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Set guidelines for internal and external model exchanges between project stakeholders and monitor its progress
• Attend client meetings & lead the decision-making process affecting the BIM deliverables
• Liaise and coordinate and other trades for cross-team support on BIM software
• Regularly meet with key project staff to update on progress. Document meeting minutes highlighting key action point. Ensure the issues highlighted are resolved, concluded and monitored for resolution provided by the design team.
• To oversee the BIM Coordination and daily management of BIM project data sets/workflows and project set up
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Any other duties deemed necessary and as assigned by the Senior Management.

Qualifications & Experience:

• Certificate in AutoCAD Autodesk advanced module.
• Certificate in Revit MEP Autodesk advanced module.
• Higher NITEC / Diploma in Mechanical engineering or equivalent.
• Minimum 3 years of experience in M&E drafting using AutoCAD, Revit and BIM preferably from Construction industry.
• Outgoing personality with strong interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to work well in a team and demonstrate initiative and commitment.
• To be able to converse in English and work effectively with Internal staff including Site Foreman, Supervisors, Engineers, Managers and Client’s BIM representatives.

5 Days Work a Week

Location: Ubi

Key Responsibilities

• Office Operations ManagementManage and coordinate all aspects of office operations, including administrative tasks, office layout, and maintenance. Ensure a clean, organized, and safe office environment by overseeing housekeeping, maintenance, and adherence to safety standards. Develop and enforce office policies and procedures to streamline operations.
• Vendor and Inventory Management: Coordinate with vendors for office supplies, equipment, and service needs, ensuring competitive pricing and quality. Oversee facility management, including liaising with property management for repairs, security, and other building-related matters.
• Human Resources Support: Assist in onboarding new employees, including setting up workspaces, access credentials, and coordinating orientation sessions. Manage employee records, attendance tracking, and leave applications in collaboration with the HR team. Coordinate company events, meetings, and employee engagement activities to promote a positive workplace culture.
• Administrative Support: Serve as the point of contact for incoming calls, mail distribution, and general inquiries. Prepare and distribute internal communications, reports, and other administrative documents. Organize meetings, schedule appointments, and coordinate travel arrangements for executives and staff.
• Budget and Expense Management: Track office expenditures and manage the administrative budget, ensuring cost-efficiency. Process invoices, expense reports, and petty cash, coordinating with the finance team to maintain accurate records.
• Health, Safety, and Compliance: Ensure the office complies with health, safety, and environmental standards, including OSHA regulations and local compliance requirements. Conduct regular safety checks and ensure emergency plans are in place, including fire drills and first-aid procedures.
• Provide secretarial support to Managing Director

Qualifications

• Bachelor’s degree in Business Administration, Management, or equivalent work experience.
• Min. 5 years of experience in office management, preferably in a manufacturing or industrial setting.
• Strong organizational and multitasking skills with a high level of attention to detail.
• Excellent communication and interpersonal skills to foster a collaborative work environment.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with office management software.
• Knowledge of health, safety, and regulatory compliance is a plus.
• Possessed Singapore Class 3 Driving License, a company car is provided
• Excellent level of verbal and written English and Chinese

Start Date:Employment is anticipated to commence in February or March 2025.

We are looking for this role will directly report to the CEO and is exciting as the company is intending to reposition itself in the market.

Responsibilities

• Positioning and Branding

The Marketing Manager will develop and execute brand and communication plan for iCompaz, keeping in view its services and solution, in consultation with Sales, respective functions and Marketing. The branding/ positioning is to cover all stakeholders including customers, partners, employees (current and prospective), Industry et al.

• Events

Organize CXO events, help the company participate in Industry events, Identify and organize speaking slots for the company leaders.

• Digital

Strategize and execute Digital Marketing through LinkedIn and other relevant channels, Work with respective stakeholders to overhaul the website and ensure it is continuously updated

PR. Help the company with PR as needed.

Requirements

• Does not require any visa sponsorship
• Degree holder
• 10-15 years professional Marketing experience within Technology sector in Singapore and South East Asia
• Exposure to overall marketing function covering strategizing, branding, Digital Marketing, creating content, PR
• Hungry, motivated and self driven
• Ability to communicate, present and influence different levels
• Excellent listening, negotiation and presentation skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

1) Job Functions:

Develop New Client Relationships

• Identify potential clients and build strong professional relationships.
• Conduct comprehensive assessments to understand clients' needs and goals.
• Recommend tailored solutions and plans that align with clients' objectives.
• Explain how recommended solutions address clients' specific needs and concerns.
• Support clients with service requests, such as portfolio adjustments or plan updates.

Maintain and Expand Client Base

• Deliver exceptional after-sales service to ensure client satisfaction.
• Conduct regular reviews to keep clients’ portfolios aligned with their goals.
• Maintain detailed and accurate records of client interactions and recommendations.

Stay Informed and Compliant

• Stay updated on the latest industry regulations and company policies.
• Apply best practices and guidelines provided by the organization.

2) Professional Development

• Participate in training programs to enhance skills and knowledge.
• Complete required professional development hours and competency assessments.
• Attend regular coaching sessions and team meetings.
• Pursue relevant professional certifications to build expertise and credibility (e.g., Associate Financial Consultant or similar).

3) Requirements

• Minimum qualifications: Full certificate in GCE “A” Levels, Polytechnic Diploma, or Degree from a local or private institution.
• Singaporean or Singapore PR only.
• Strong interpersonal and communication skills, with a client-first mindset.

We are looking for a Project Manager to lead and manage projects from inception to completion. The ideal candidate will have strong leadership skills, exceptional organizational abilities, and a track record of delivering projects on time and within budget. As a Project Manager, you will be responsible for planning, executing, and overseeing projects while collaborating with cross-functional teams, managing resources, and ensuring stakeholder satisfaction.

Key Responsibilities:

• Develop project plans, timelines, and budgets.
• Coordinate project teams, assign tasks, and track progress.
• Communicate with stakeholders, providing updates on project status and risks.
• Manage resources, budgets, and timelines to ensure project success.
• Identify and mitigate project risks.
• Arrange for all necessary inspections and check all documents required to facilitate the handing over of all completed project.
• Conduct project site inspection on a regular basis. Ensure that workers and subcontractors carry out their work in a safe manner.
• Carry out inspection of equipments delivered to the project site.
• Identify potential risks and issues to mitigate and prevent them from causing any disruption to project.
• Act as the key person and setup communication channel, organize and co-ordinate effectively within the project team and to manage the project scope, schedule, resources and issues to ensure communication report on project status.

Requirements:

• Proven experience as a Project Manager
• Min ITE / Diploma in Engineering background or equivalent
• 2 - 5 years of relevant experience
• M&E background with minimum 2 years experience in project co-ordination
• Strong leadership, organizational, and communication skills.
• Proficiency in project management software (e.g. Microsoft Project).
• Ability to read and understand design drawings
• Positive work attitude, good follow-up skills and ability to work independently
• Background in commercial kitchen equipment industry will be a strong advantage

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Job Duties:

· Report directly to top management, providing regular updates on project status and key milestones.

· Oversee the overall implementation and completion of construction projects, ensuring that they are delivered on time, within budget, and meet the required quality standards.

· Lead and manage a team of professional and technical staff in the planning and execution of daily operations.

· Coordinate and collaborate with clients, consultants, relevant authorities, subcontractors and suppliers to ensure smooth project execution and resolve any issues.

· Ensure all project activities comply with local building codes, safety regulations, and specific healthcare facility requirements.

· Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.

· Monitor project budgets and manage resources efficiently, implementing cost-control measures to avoid overruns.

· Maintain effective communication with all project stakeholders, ensuring that project goals are achieved and expectations are met.

Requirements:

· Bachelor’s Degree in Civil Engineering; a degree recognized by the Singapore PE Board is preferred.

· Minimum 10 years of experience managing high-rise building projects, with at least two completed project cycles.

· At least CPAS Tier B certificate of accreditation.

· Possess BIM Management certification and DfSP (Design for Safety Professional) certification.

· Dynamic, self-motivated, proactive, and results-oriented, with a proven track record in the building industry.

· Strong organizational, interpersonal and leadership skills.

· Able to work in fast paced environment.

· Must able to lead the project team.

We are looking at an IT Business Analyst / Project manager who can help manage transformation across facets like - Systems implementation (Design, Development and Testing), Stock Migration, RACI definition and post transformation.

Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain Stakeholder management, running program governances, regular operational and working committees

Requirements :

• Minimum 5 Years of Business Analyst / Project Management Experience.
• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• PM experience with CXO level stakeholders as sponsors.