· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description

• Leading the project team in the delivery of the construction project ;
• Managing the construction project activities, budget and resources in order to meet the construction timeline without compromising quality and safety ;
• Scheduling and providing appropriate plans for the construction project ;
• Liaising with and directing the works of sub-contractors employed on the project ;

Job Requirement

• Minimum 5 years of experience as Construction Manager in condominium /mixed development projects ;
• Degree in Engineering or Construction related degree

Roles & Responsibilities

• To lead in BIM implementation, Standards, Modelling workflow & methodologies.
• To liaise with Project team on BIM implementation based on Project Need & requirement.
• To prepare, execute and maintain the BIM Execution Plan (BEP).
• To have good understanding of the project requirements and ensure its delivery.
• To handle Design Development, contract documentation, Authority submissions, pre-consultation, site meetings and project meetings.
• To monitor and ensure drawing submission schedule is achieved.
• To manage process of exchange and coordination of BIM model with Consultants, clients and stakeholders.
• Detailed Engineering knowledge with design and Engineering experience.
• Detailed knowledge of Singapore code of Practices, regulations and specifications for the construction industry.

Requirements

• Diploma or Bachelor degree in Civil, Structural or in a related field.
• Preferbly with least 5 years of working experience in large scale infrastructure projects with main contractor in Civil Construction Projects.
• Exceptional technical and problem-solving skills and reasoning ability
• Ability to communicate effectively and clearly
• Must be self-motivated and able to work independently
• Willing to travel to Tuas Nexus Drive work site ( Company transport provided. Pick up at Boon Lay MRT)

Commissioning Manager

Job Description

Job Responsibilities:

• Manage the QA/QC and Commissioning Teams on-site, including the installation, testing, and commissioning schedule for electrical and mechanical systems.
• Coordinate with vendors during weekly and ad-hoc meetings for energisation and startup presentations to the client.
• Ensure systems are energised and operating according to project specifications and baseline schedules.
• Understand Electrical Single Line Diagrams (SLD) and Mechanical Piping and Instrumentation Diagrams (P&ID).
• Prepare Root Cause Analyses as needed.
• Understand the Lock-Out, Tag-Out (LOTO) process.
• Attend meetings with clients, main contractors, and subcontractors for weekly updates on work progress and scope.
• Communicate directly with the Commissioning Agent for technical issue resolution.

Job Requirements:

• Diploma or Degree in related fields with at least 3 years of experience; candidates with more experience may be considered for senior positions.
• Must be a team player, demonstrate perseverance, diligence, integrity, and initiative.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

1. To produce shop and installation drawing

2. To select and procure equipment and material

3. To provide technical solution for site installation work

4. To supply labour to carry out the actual installation work of the whole air-con ducting system

5. To perform Testing and Commissioning of the completed system

6. To handover the completed system to client

Management consultants help organisations to improve business performance by cutting costs, increasing productivity, creating value and maximising growth. They use their business skills to provide objective advice and expertise and help an organisation to develop any specialist skills that it may be lacking.

6 Days Work Week

Off days are not fixed

Company van is provided

Incentive of $2000 if target hit! + AWS + VB + ALLOWANCES

Operations

• Led a team of Senior Managers and Foodcourt Managers to achieve sales targets and overall outlet performance.
• Guided Senior Managers, Foodcourt Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops.
• Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows.
• Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants.
• Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions.
• Liaised with landlords on building matters, joint promotions, and events.
• Marketed food stalls to tenants and ensured prompt rental collection from tenants.
• Managed lease renewal agreements, negotiated terms, and followed up with stall tenants.
• Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied.
• Proposed activities based on market needs.
• Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses.
• Handled daily sales settlements.
• Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes.
• Ensured the financial and operational performance of designated food courts and coffee shops.
• Worked with senior management and the financial team on outlet budgets.
• Established overall business plans and provided regular performance, sales, and financial budget reports to senior management.
• Provided solutions to improve the bottom line and outlet P&L.
• Maintained and improved established quality and service standards.
• Developed employees by providing ongoing feedback and establishing performance expectations.
• Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants.
• Ensured stall selling prices were in accordance with agreements.
• Assessed and evaluated stall tenant performance.
• Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence.
• Conducted weekly and monthly outlet meetings.
• Ensured M&E works were completed according to schedule.

Administration

• Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance.
• Handled disciplinary issues, grievances, disputes, and team tensions.
• Managed termination procedures according to company guidelines.
• Communicated company policies and procedures effectively to team members and stall tenants.
• Accountable for outlet float money, petty cash, and daily sales collection.
• Ensured stall tenants’ daily sales were accurately received and banked.
• Submitted timely outlet reports.
• Prepared and submitted monthly reports to Senior Management.
• Ensured proper cost control on all expenses according to budget.
• Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance.
• Performed any other assigned tasks.

Requirements

• With passion in working F&B industry and its operational processes.
• Minimum 5 years’ experience in Foodcourt operation
• Ability to foster positive working relationships
• Strong leadership quality with excellent analytical and decision-making skills
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

General Summary:

The Shift Manager is responsible for ensuring the smooth operations of the restaurant during their
shift, with a primary focus on customer satisfaction, inventory control, and staff management. The
Shift Manager is also responsible for maintaining equipment and facilities, ensuring compliance with
safety and sanitation standards, and managing expenses and revenues during their shift.
Principal Duties and Responsibilities:

Overall, the Shift Manager is expected to deliver 100% customer satisfaction through fast and
friendly service, quality products, and a clean environment.
On Manpower:

• Recruitment of Full-time and Part-time employees.
• Check uniform/dress code standards of all team members to ensure compliance with PH
standards.
• Ensure team members carry out responsibilities as assigned by coaching and follow-up.
• Provide overall leadership and recognize and motivate team members in the shift.
• Assist in hiring by ensuring that the restaurant is recruitment ready with updated formats.
On Machine:
• Ensure that equipment is calibrated and checked weekly to ensure maximum safety when
they are in operation.
• Ensure upkeep of delivery vehicles for restaurant-based deliveries.
• Assist in management of day-to-day operations by managing labor, supplies, and developing
FOH team.
• Ensure that facility and FOH equipment are maintained to company standards on a day-today basis.
On Materials:
• Ensure that products are available at all times during business hours.
• Ensure that inventory stocks are neatly placed for accessibility.
• Update Projection charts to ensure product availability and to reduce wastages.
On Method:
• Deliver CHAMPS for each transaction in the shift taking the team along.
• Follow the RGS checklist during the entire shift & hand over appropriately.
• Manage forecasting on each station & adjust based on business needs.

Local cafe chain looking for Outlet Manager.

No experience will also be considered.

6 days work week.

Job Responsibilities

1. To ensure staff follow their job description and code of conduct.
2. To ensure staff prepared food are according to Company’s recipe and procedure.
3. To ensure food cost of below 26%, by controlling quantity serve and food wastage.
4. To ensure first in first out of all items.
5. To actively monitor the built chart, update accordingly and ensure staff carry it out.
6. To ensure stock ordering at only sufficient buffer, maximum of one week stock allowed. Except for spices.
7. To ensure cleanliness and tidiness of the kitchen at all times.
8. To train and check at all times staff’s training.
9. To conduct cleaning schedule, opening and closing cleaning schedule. At 2.30pm, 7am and closing time.
10. To arrange staff’s work and work load. Ensure food are serve fast and good during peak hours.
11. To ensure you and your staff provide good and personalized service.
12. To talk to each individual staff at least once a week on their career prospects and mind set training.
13. To closely monitor customers and staff mood always.
14. To walk the floor and kitchen at least every hour.

Basic Employee Conduct

1. To be punctual.
2. To dress according to company’s uniform.
3. To be in uniform before clocking in your shift.
4. To obey your boss within the scope of work.
5. Do not reveal your salary to others.
6. Do not put the company in bad image to co-workers and customers.
7. To work as a team and help each other.

• Design, implement, test, and deploy end-to-end software solutions
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 3+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MDB or SQL Server.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment

• Organising and managing project teams, including hiring contractors as needed to complete specific tasks
• Ensuring that all costs are withi budget and working with team members to identify opportunities for cost savings
• Communicating with clients throughout the project to ensure they are satisfied with progress and updates
• Developing and implementing project timelines, ensuring that deadlines are met and that tasks are completed on time
• Evaluating project risks and making recommendations for mitigration of identified risks
• Managing the day-to-day operations of projects to ensure theya re completed on time and within budget
• Communicating with architects, engineers, contractors, subcontractors, suppliers and othe rparties involved in the project
• Ensuring that all project documentation is completed according to copany standards and laws

With or without experience welcome. Otherwise, OJT/training will be provided!

- Location(s): CBD

- Working Days: 6 days/week

- Working Hours: 11am to 11pm (2 hrs break)

Job Description & Requirements

- Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.

- Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.

- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.

- Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.

- Monitor and control wastage and food costs to maintain profitability.

- Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.

- Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.

We Offer:

- Competitive salary and benefits package.

- Opportunities for career advancement and skill development.

- A dynamic and supportive work environment.

- Staff discounts on meals.

How to Apply:

Sent your resume and a cover letter via this platform

Position Summary:

• Drive sales and profitability of the Brand and the stores for assigned area(s) and/or brands and manage sales, marketing and operations functions. You will be responsible for total brand management including P&L and to achieve brand business goals.
• Maintain strong relationship with Brand principal and other key stakeholders.
• Drive retail excellence in line with the Brand and Valiram standards.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.

Roles & Responsibilities:

Optimise the sales, profits and other retail performance criteria

• Strategise and implement brand communication needs in keeping with the integrity of the brand and regional appeal.
• Plan and maximise sales and profit contribution of the Brand.
• Develop annual business plan to reflect brand positioning, negotiate key aspects of the planned delivery with the brand principal.
• Achieve business plan profit.
• Direct Operations/ Store Manager on managerial and operational aspects of the store with adherence and compliance to the retail operations standard.
• Driving associate behaviour and productivity.
• Partner with Merchandising to maintain brand profitability by managing full price and mark down sales, intake margins, levels of mark down activity and terminal stock.
• Lead localised pricing strategy and competitor insights and implement appropriate change to maximise sales and increase local market share.
• Reports and statistic compilations in relation to brand performance and share product performance and insight with HOD.
• Managing and maintaining a positive working relationship with the brand principal

Marketing

• Plan, direct and implement appropriate localised marketing activities/events/promotions for positive brand building and in driving sales.
• Partner with Brand principal/HOD to develop seasonal marketing and social media strategies.
• Provide insights to Valiram and the Brand, to better understand market trends and dynamics.
• Support the CRM and increase existing base of VIP customers.

Others

• Partner with Merchandising to place appropriate orders, optimise inventory and oversee in inventory integrity.
• Partner with Visual Merchandising in upholding of VM standard to ensure store environment is enticing, effective and in line with Brand Guidelines.
• To uphold and improve staff morale leading to a positive and dynamic working attitude and environment.
• Support store to maintain productivity and retail operational standards in areas of discipline, work performance and sales.
• In touch with what is happening in the store through periodic store visits.
• Support and assist in projects/tasks related to the brand as required/instructed by HOD/management.

Responsibilities:

• Check the materials and work in progress to ensure compliance with specified requirements and safety regulations.
• Lead and coordinate with the site engineers, site supervisors & project manager for site activities.
• Conduct daily site inspection and supervision of deep excavation/mined and bored tunneling works.
• Review and prepare method statements for submission to client.
• Monitor and track site progress, manpower mobilization and equipment deployment.
• Ensure job safety analysis and site safety compliance.
• Prepare work progress report.
• Plan the construction schedule and coordinate various subcontractors to ensure work runs smoothly.
• Cost monitoring for the site activities
• Responsible for Traffic Staging & Sustainability Objectives
• Prepare and execute Early Works & Temporary Works (Including Land Access)
• Prepare report and method statement whenever necessary.
• Handle stakeholders relationships with a collaborative approach.
• Civil Construction- Earthwork, Concrete and Steel Structures,Diaphragm walls, Earth Anchor,Piling,Girder etc

Requirements:

• Degree in Civil Engineering recognised by the PE Board or equivalent
• Minimum 15 years of experience in construction industry with at least 12 years of experience in Road or Civil projects in an EPC main contractor capacity handling mega infrastructure project.
• Minimum 5 years of construction experience in LTA projects in as a construction manager or equivalent capacity
• Meticulous with leadership/problem-solving skills/qualities.
• Good communication and interpersonal skills.
• Capacity to handle pressure.
• 6 days work week and ability to work on weekends if needs arise.
• We regret to inform that only shortlised candidates will be notified.

Reporting to the Area Manager, your responsibilities include but are not limited to:

• Manage and ensure smooth operation of the food court (aircon/ non-aircon)
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows
• Provide development plans to team members in accordance with the company's KPI
• Identify relevant courses for the team members
• Monitor the outlet’s Profit and Loss and provide solutions to improve the bottom line
• Propose activities according to market needs
• Provide yearly sales budget proposals for the outlet
• Maintain good working relationships with landlords, relevant authorities/ agencies, licensees and sub-contractors
• Assist inspectors of relevant authorities/ agencies such as NEA, MUIS and Civil Defense during outlet inspection and follow-up actions
• Liaise with landlords on building matters, joint promotions and events
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with licensees
• Responsible for sourcing and recommending suitable food types to fill up vacant stalls
• Conduct regular checks on food quality and provide feedback to licensees
• Ensure selling prices of stalls according to licensee agreements
• Assess and provide evaluation of subcontractors' performance
• Supervise and provide guidance to licensees and cleaning contractors to provide high quality of service and achieve housekeeping excellence
• To plan and carry out M&E works according to schedule

F&B (subject to coffeeshop outlets)

• Direct and manage retail stalls according to company SOPs and regulatory requirements
• Mentor and supervise service staff on food handling, service conduct, and compliance to standards
• Required to prepare meals such as toast making and hot foods based on the company's SOPs
• Preparation of hot and cold beverages from scratch and premix
• Advice on operational needs and service consistency
• Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability
• Monitor sales and provide monthly sales reports with recommendations for business reviews with management
• Handle cashiering duties, customers’ complaints and operational issues
• Other work scope as required by business needs

Administration

• Planning work schedule of the team
• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance
• Handle disciplinary issues, grievances, disputes and work tension among the team
• Handles the termination procedures as per company’s guideline
• Effectively communicate company policies and procedures to team members, licensees and contractors etc
• Accountable for outlet float money, petty cash and daily sales collection
• Responsible for ensuring licensees’ daily sales received, are correct and being bank in
• Timely submission of outlet reports
• Ensure proper cost control on all expenses according to budget
• Carry out necessary actions against licensees and contractors for non-conformance in service, housekeeping and agreements
• Any other assigned tasks

Qualifications & Requirements

• Preferably with Diploma in F&B, supply chain or related courses
• Preferably with at least 3 years’ supervisory role in F&B sector
• Possess good knowledge of WSHA, HACCP & MUIS regulations
• Hands-on with good problem-solving skills relating to food court operations and customer issues
• Ability to foster positive working relationships

Job Description:

• Oversee the service of all food & beverages.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• To ensure excellent customer satisfaction and enhance customer experience.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

Responsibilities:

• Manage and oversee daily operations and ensure compliance with operations standards and procedures.
• Reviews/Plan Work Schedules to achieve high labor productivity & maintaining efficient labor strength.
• Manage costs within the budget to meet business results.
• Ensure customers needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Train new and current employees on proper customer service practices and ensure teamwork
• Handle all restaurant administrative duties

Requirements:

• Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Job Description & Requirements

• Coach and plan training development of staff.
• Manage and oversee the daily activities of the assigned store.
• Lead and motivate the staff in achieving sales objective, service excellence and operational compliance.
• Supervise the daily work performance of the employees.
• Handle customers’ complaints, enquiries and feedback.
• Roster scheduling and assigning shift duties.
• Organize and co-ordinate the store operations, merchandising and promotional activities within the established guidelines.
• Observe vigilance in the control of cash and inventory variations to the minimum and within the set limits.
• Manpower planning, recruit Sales Assistants and achieving adequate staffing level.
• Maintain a high standard of store image/cleanliness and proper maintenance of all equipment.
• Ensure the daily banking-in of trading receipts and prompt submission to HQ of the relevant paperwork.
• Ensure accurate receiving and ordering before confirmation.
• Location: Bedok and Paya Lebar

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Job Responsibilities（工作职责）:

1. Assist the Project Manager & Senior Project Manager in the planning and execution of the Project.
2. Close supervision, management and execution of construction works at site, including monitoring work progress and quality adherence to specifications, performance of sub-contractors.
3. Ensure proper documentation and records of site works are carried out.
4. Work closely with the Safety Personnel to ensure all construction safety requirements are met and strictly adhere to.
5. Work closely with Technical Team on any technical issues arising from site and lead the supervision and resolution of work onsite.
6. Ensure the work complies with authority regulations & requirements and project deadline is met.
7. Any other duties that may assigned from time to time by Superiors.

Job Requirements（工作要求）:

1. Degree in Civil & Structural Engineering (Certificates must be recognized by PE Board)
2. At least 10 years of experience in Civil Engineering & Infrastructures works. With a actual experience of large-scale public building renovation and good relationship with the authorities will be preferred.
3. Strong leadership and communication skills
4. Able to work independently and under pressure
5. Good team player & multi-tasking

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Responsible for overseeing energy management practices in an organization. The role is critical for ensuring compliance with the requirements of the ECA, which aims to improve energy efficiency in industries and businesses.

Key Roles and Responsibilities

• Develop, implement, and maintain an Energy Management system (EnMS) in alignment with the standards specified by the ECA and Establish energy objectives and targets based on the organization's energy use patterns.
• Conduct or oversee regular energy audits to identify areas for improvement in energy consumption.
• Identify significant deviations in energy use and address them promptly to prepare and submit energy consumption reports and performance assessments as required by the authorities.
• Ensure compliance with all relevant Energy Conservation Act requirements, including mandatory energy reporting and energy-saving initiatives.
• Oversee the submission of annual energy consumption reports to the National Environment Agency (NEA) or other relevant authorities.
• Develop strategies and recommend technological solutions to reduce energy consumption and enhance energy efficiency.
• Conduct training for employees and key stakeholders on energy management practices, the importance of energy efficiency, and the implementation of energy-saving measures.
• Analyze energy performance data to identify trends, patterns, and opportunities for optimization and use the findings to propose energy-saving strategies and set realistic energy targets.
• Integrate energy management into broader sustainability goals, aiming to reduce the organization’s environmental footprint.
• Track and manage energy-related costs to optimize spending and reduce overall energy expenditure and recommend financial strategies to support energy-saving projects, including investment in energy-efficient equipment or systems.
• Ensure proper documentation of energy-saving projects, energy performance data, audit results, and compliance reports to maintain an energy management database for continuous monitoring and future reference.

Qualifications & Experience

• Degree in Environmental Engineering or other related studies.
• Minimum 7 years’ experience in a plant environment.

Preferred Skills & Characteristics

• Good team player and able to deliver results within tight deadlines.
• Strong interpersonal, communication and presentation skills.
• Independent with initiatives, resourceful and positive attitude.
• Organized and detail oriented.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Front of House/ Hall Staff:

- Ensure high-quality customer service handling customer enquiries, complaints, and feedback

- Set-up the dining area and service station in preparation for the day’s business.

- Take all guest orders following proper guest serving procedures (QR menu order also available)

- Promptly and correctly deliver all orders to guests

- Perform daily and weekly housekeeping and cleaning duties according to schedules.

- Service Manager/ Supervisor:

* Overseeing the day-to-day operations of the restaurant ensuring smooth functioning of the kitchen, dining area and overall customer service.

* Staff management: Recruiting, training, and supervising restaurant staff, including servers, cooks, and other employees.

* Financial Management: Managing the restaurant's budget, monitoring expenses, and optimizing profitability.

* Inventory Control: Maintaining appropriate inventory levels, managing supplies, and ordering stock as needed.

* Maintaining Records: Keeping accurate records of sales, expenses, and other essential data.

· Back of House/ Kitchen Staff:

- Prepare, cook and plate food according to SOP

- Maintain proper consistency of food quality and safety

- Ensure cleanliness and hygiene in food preparation

- Supervisor:

* Ensure stock, deliveries and wastage are all checked and recorded in line with the restaurant food standards

* Prepare the daily mis-en-place and food productions

* Execute and maintain standard recipes, cooking techniques and presentation to assure consistency

* Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times

* Ensure that food storage areas are maintained in accordance with the kitchen’s hygiene, health and safety policies and procedures

* Monitor Kitchen maintenance and report any defects of operating equipment to the Head Chef

Requirement

* Cooking Korean food experience preferred but not compulsory

* Profound knowledge of customer service and all food and beverage products.

* Micros or other similar POS system knowledge is taken into consideration.

* Fluent English is preferred for Hall staff

* Energetic team player with good communication skills

* We welcome candidates with no experience but are passionate about servicing and have a positive learning attitude (hands-on training will be provided)

Salary:

· Full Time: $2,700 - $4,000 per month (Annual Wage Increase based on performance)

Schedule:

* Full Time: 5 or 5.5 days per week.(40-44 hours) - Open Shift/ Close shift

* Part Time: 5 hrs/day of 5days per week or 9hrs/day of 2-3 days per week

* Weekend / Public Holiday availability

Benefits:

* Incentive/bonus - monthly sales target incentives, monthly punctuality incentives and annual bonus upon KPI performance.Employee training programme

* Employee discount

* Food provided during working hours

* Medical insurance

* 9 to 14 days of Annual Leaves (depending on work experience)

Work Location: Suntec City

Expected Start Date: 10/11/2023

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills