About utu

utu is a fast-growing technology company revolutionizing the tax-free shopping experience for tourists worldwide. Our mission is to empower travelers to seamlessly maximize their VAT refunds. Partnering with leading retailers, airports, and brands, we allow travelers to turn their shopping journeys into even more valuable experiences.

About the Role

We are seeking a highly motivated and results-oriented Legal Manager to spearhead our in-house Legal Counsel needs. In this pivotal role, you will be responsible for reading and writing contracts, making sure the company is meeting its legal requirements, assisting on the legal side of fundraises, and coordinating with counterpart legal counsels. This is an incredible opportunity for ambitious individuals who want to build a career in a fast-growing startup. This job is based in Singapore.

What You’ll Do

• Advise, draft, and negotiate a wide range of contracts (including commercial contracts, service agreements, marketing agreements, joint venture agreements and NDAs).
• Ensuring compliance with all applicable legal and regulatory requirements.
• Protecting utu’s intellectual property.
• Provide legal support for fundraising activities.
• Assist on the legal side of M&A transactions.
• Advise on regulatory matters including employment laws, personal data protection laws, payment services, medical/health laws and regulations.
• Conduct comprehensive research on various legal and regulatory issues.
• Provide legal advice for the company’s operations in various jurisdictions.
• Liaise with external counsel, both domestically and internationally as needed.

Preferred Experiences & Skills

• Law degree required (LLB/JD or equivalent).
• Called to the Singapore Bar or any Commonwealth country’s Bar.
• At least 4 years of experience as a lawyer or in-house counsel.
• Demonstrated problem-solving abilities and keen attention to detail.
• Excellent communication and presentation abilities.
• Strong interpersonal skills and the ability to articulate complex legal concepts clearly.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Adaptability and ability to thrive in a fast-paced and dynamic environment.
• Proactive with strong organisational skills.
• Previous experience in commercial law or the technology sector will be viewed favourably.

About you

• Singaporean/PR.
• Full-time applicants only.
• Happy to work in a fast-paced startup environment.
• You are motivated to go beyond the required minimum.
• Able to adapt to meet the changing needs of the business.
• Excellent interpersonal skills.

Application instructions

Please apply for this position by filling up the form and attaching your CV. Please limit CVs to 2 pages. Interviews will be conducted on a rolling basis.

WHAT’S THE JOB?

Under the general direction of the Front Office Manager, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interacts with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Supervisory Role of Duty Manager at a full-service hotel or at a regional extended-stay hotel. Report to Rooms Division Manager. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. Oversee all Trainee and staff that are in the Front Office Department

YOUR DAY TO DAY

• Assists in controlling and monitoring departmental costs on an ongoing basis to ensure performance against budget
• Assists in maintaining a comprehensive, current and guest-focused set of departmental standards and procedures and oversees their implementation
• Prepares and administers detailed onboarding program for new staff. Provide input for probation and formal performance appraisal discussions in line with company guidelines
• Regularly communicates with staff and maintains good relations. Coaches, counsels and disciplines staff providing constructive feedback to enhance performance
• Hotel Representative - Create a positive hotel image in every interaction with internal and external customers while always adhering to hotel brand standards. Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Maintain a high level of product knowledge of special programs, events and current Hotel information in the hotel in order to recognize and respond to guests' needs
• Reports directly to and communicate with the Rooms Division Manager and/or Assistant Rooms Division Manager on all pertinent matters affecting guest service and hotel operations.
• Supervises and directs Reception and Reservations personnel. Supports and assists Front Office personnel and all departments at peak periods.  Cooperates, coordinates and communicates with other hotel departments as required.
• Reacts to situations to ensure guests receive prompt attention, personal recognition throughout the hotel and responding to guest needs and resolves related problems
• Financial Aspect - Promotes inter-hotel sales and in-house facilities. Ensures front line staffs comply with FIT marketing techniques and maximize sales. Checks billing instructions and monitors guest credit along with analyzing/approving discounts, rebates, refunds
• Crisis Management - Takes action with the Property Management Systems (PMS) in emergency situation and fully conversant with all hotel emergency procedures.

WHAT WE NEED FROM YOU

• Diploma or equivalent in Hotel Management, Marketing, or related field.
• Minimum 1 year of relevant experience or similar capacity, or an equivalent combination of education and work-related experience.
• Related experience in a luxury hotel is preferred.
• Strong presentation, communication, written and oral skills
• Adaptable to shifting working schedules and may be required to work nights, weekends, and/or holidays.
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for result
• High level of common sense and high skill of problem solving and decision making
• Problem solving, analytical, reasoning, motivating, organizational and training abilities

i) Manage the team of sales and manicurist, and manage the shop operations

ii) Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

Work Place: Near to Bugis MRT

Responsibilities

• Manage the project management processes for engineering and construction related works.
• Manage and /or monitoring project schedules, cost and risk.
• Implement integrated Project Management Information Systems and use of industry standard tools and software platforms for project control.
• Co-ordinate discussions among various project design teams, clients and to achieve project objectives and goals.
• Ensure the Project controls team produce weekly / monthly reports in line with the project and company reporting calendar, providing details on progress, actuals, forecast and explanation of variances.
• Project Reporting (Weekly and Monthly reporting)
• Manage governance to ensure robust cost and schedule performance for the agreed scope of Work across integrated programmes and able to managed across multiple disciplinary.
• Manage a team of Engineers during the design stage.

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented Marketing Manager to join our fast growing team. The ideal candidate will be responsible for developing and executing marketing strategies to drive brand awareness, engagement, and sales for a consumer footwear brand. This role involves managing marketing campaigns, analyzing market trends, and collaborating with various teams to ensure that marketing initiatives align with the brand’s overall objectives. The Marketing Manager will play a crucial role in enhancing the brand’s presence in both digital and traditional marketing channels.

You will also be responsible for:

• Marketing Strategy and Planning:
  Develop and implement comprehensive marketing strategies to drive brand growth and achieve business objectives.
  Conduct market research to identify trends, customer preferences, and competitive landscape.
  Create and manage annual marketing plans and budgets, ensuring alignment with brand goals and financial targets.
• Campaign Management:
  Plan, execute, and monitor marketing campaigns across various channels, including digital, social media, print, and events.
  Develop creative briefs and collaborate with internal teams and external agencies to create engaging content and materials.
  Measure and analyze campaign performance, using data to optimize strategies and achieve desired outcomes.
• Brand Development and Positioning:
  Enhance and maintain the brand’s image and positioning in the market, ensuring consistency across all marketing materials and channels.
  Develop and execute strategies to increase brand awareness and loyalty among target audiences.
  Oversee the creation and management of brand guidelines to ensure cohesive messaging and visual identity.
• Digital Marketing and E-Commerce:
  Manage digital marketing efforts, including SEO, PPC, email marketing, and social media campaigns.
  Collaborate with the e-commerce team to optimize online sales strategies and drive traffic to the brand’s website.
  Analyze digital marketing metrics and leverage insights to enhance online performance and customer engagement.
• Market Analysis and Insights:
  Conduct competitive analysis to understand market dynamics and identify opportunities for differentiation.
  Gather and analyze consumer feedback and market trends to inform marketing strategies and product development.
  Prepare and present reports on marketing performance, including ROI, sales impact, and customer acquisition metrics.
• Partnerships and Collaborations:
  Develop and manage relationships with key partners, influencers, and media outlets to amplify brand reach and visibility.
  Coordinate with retail partners and distribution channels to support marketing initiatives and drive sales.
  Identify and pursue strategic collaborations and sponsorships to enhance brand presence and engagement.
• Event Planning and Execution:
  Plan and execute marketing events, product launches, and promotional activities to support brand objectives.
  Coordinate with event vendors, manage logistics, and ensure successful execution of events.
  Evaluate event effectiveness and gather feedback to improve future initiatives.
• Team Leadership and Management:
  Lead and mentor a team of marketing professionals, providing guidance, support, and development opportunities.
  Foster a collaborative and creative work environment, encouraging innovation and teamwork.
  Manage agency relationships and oversee external marketing resources and vendors.

We would want to speak with you if you are / have –

• Bachelor’s degree in Marketing, Business Administration, or a related field. MBA or advanced degree is a plus.
• 5+ years of experience in marketing, with a focus on consumer goods or footwear industry experience preferred.
• Proven track record of developing and executing successful marketing campaigns and strategies.
• Strong understanding of digital marketing, social media, and e-commerce best practices.
• Excellent analytical skills with the ability to interpret data and make data-driven decisions.
• Creative thinking and problem-solving skills with a keen eye for detail.
• Strong communication, leadership, and project management skills.
• Proficiency in marketing software and tools (e.g., Google Analytics, social media platforms, CRM systems).

It would be great if you have:

• Experience with influencer marketing and brand partnerships.
• Knowledge of graphic design and content creation tools (e.g., Adobe Creative Suite).
• Familiarity with the latest trends and technologies in the footwear industry.

Job Benefits

• Signing on bonus
• Competitive salary range based on experience
• 5-Day Working Week
• Monthly Sales Incentive
• 6 Monthly Performance Bonus
• Meal Allowance or Staff Meals provided
• Medical Benefits
• Dental Benefits
• Annual Health Screening
• Referral Incentive
• Staff discount across brands

Education

• Must have a diploma and above in food and beverage management
• Ability to read, write and communicate fluently in English is a must

Experience

• Previous Supervisory experience in F&B/hospitality industry
• Must have at least 3 year relevant working experience

Skill & Attributes Requirements

• Attended SFA's basic food hygiene course
• Good knowledge of wines
• Ability to communicate and develop and effective working relationship with fellow employees and supervisors
• Ability to deal courteously and tactfully with dining guests
• Possesses and exhibits the drive to provide exceptional service
• Possess the drive and passion to excel in F&B Industry
• Strong communication skills & team player
• Self motivated with positive working attitude

Task & Responsibilities

• Full comprehension of Da Paolo Food & Beverage Menu
• Tasks responsibility with the Restaurant / General Manager for meeting budget goals;
• Task responsibility with the Restaurant / General Manager for ensuring that quality standards for food and beverage production and service to guests are constantly maintained
• To protect and positively promote the culture of Da Paolo Group through a world class standard of service
• To demonstrate the Da Paolo's ideal by ensuring the restaurant set up, running and closedown consistently meets our world class standards. Responsible for the daily outlet opening and closing

Responsibilities

• Manage the project management processes for engineering and construction related works.
• Manage and /or monitoring project schedules, cost and risk.
• Implement integrated Project Management Information Systems and use of industry standard tools and software platforms for project control.
• Co-ordinate discussions among various project design teams, clients and to achieve project objectives and goals.
• Ensure the Project controls team produce weekly / monthly reports in line with the project and company reporting calendar, providing details on progress, actuals, forecast and explanation of variances.
• Project Reporting (Weekly and Monthly reporting)
• Manage governance to ensure robust cost and schedule performance for the agreed scope of Work across integrated programmes and able to managed across multiple disciplinary.
• Manage a team of Engineers during the design stage.

Position Summary:

Ensure, manage and maintain a high security standard on the overall safety and security of the premises as well as the car parking system and account for the car park revenue. Provides investigation lead into losses, theft and other criminal activities. Advises on crisis, risk & safety management.

Primary Responsibilities:

Security & Safety

• Ensure that the Hotel is a secure and safe environment for guests, visitors and associates
• Reviews all security measures and procedures on a regular basis to ensure high security standard in the Hotel
• Develop and implement security policies, protocols and procedures
• Plan and coordinate security operations for specific events
• Coordinate the CERT team when responding to emergencies and alarm activations
• To act as a representative for the Hotel in liaising with Government law enforcement agencies affecting Security and Safety
• To carry out investigations of security incidents including thefts and losses in the Hotel and submit reports to the General Manager
• To ensure proper control of keys kept at the KMS (Key Management System) for emergency purposes or for daily draw-down and return by various users
• To lead and be responsible for the Hotel in complying with the Workplace Safety & Health Act and any of its subsidiary regulation
• To assist the Fire Safety Manager in monitoring compliance to the Fire Safety Act and any regulations imposed by the Fire Safety Bureau

Other responsibilities

Financial

1. Control budgets for security operations and monitor expenses
2. To take necessary and appropriate action to protect operating equipment against loss, wastage through mishandling, negligence or dishonesty.

Guest Experience

1. To ensure that hotel management receives excellent security related services
2. To engage with guest whilst on duty in lobby and any guest facing areas

Other duties

1. Recommending appropriate measures for enhancing and hardening security & risk management related matters on all aspects of the Hotel’s premises
2. Analyze data to form proposals for improvements (e.g. implementation of new technology)
3. Any other duties of a comparable nature as may be required by the General Manager

Job Scope

• Review and ensure quality control
• In charge of the audit portfolio
• Ensure audit quality

Requirements

• Professional qualification in Accountancy
• Aspire to be audit partner
• At least 5 years of relevant audit experience

Please send your resume, expected salary and contact telephone number to:

Joe Tan & Associates PAC

1 Coleman Street

#05-05 The Adelphi

Singapore 179803

Only shortlisted candidates will be contacted.

I am looking to work with and coach a commercial and sales-driven leader with a passion for education. As I transition from a business operator to an investor/advisor in the next one year, I would like to partner with a collaborative professional who has experience in one or more of the following to complement my skillsets: enterprise sales (especially solutioning and hunting new accounts), strategic partnerships (that lead to more revenue and brand exposure) and/or customer success (that ensure operational and quality outcomes are met for retention).

As the Academy Manager, you will be part of a lean but effective team of three full-time team members with the opportunity to hire one more operation executive based in Singapore or Johor. We work on a hybrid basis with two on-site work days a week. Salary range is indicative and include estimated commissions.

Requirements:

• Multi-stakeholder engagement and account/project management experience of at least 3 years
• Prior people manager experience of at least 3 years
• Excellent written and spoken communication skills in English (additional language proficiency a bonus)
• Familiarity with technical topics like design thinking, user experience and product management
• Familiarity with how partnership works to drive value creation and trust
• Consultative selling with high EQ
• Problem Solving and Inference skills is a must
• Able to work independently
• Prior experience in the education industry or technology sector is highly desired

The candidate will be involved in:

• Driving revenue and commercial targets, including through our B2B corporate clients, partners and demand generation activities (e.g. events and trade shows) (60% of the time)
• Leading and coaching our operations, sales and marketing team depending on need (15% of the time)
• Planning and driving strategic initiatives (15% of the time)
• P&L admin management and reporting (10% of the time)

Staff Perks (more than $5000 in annual benefits)

• Mac or Windows Laptop provided on lease
• Free access to our monthly virtual training course on UX design and video learning.
• Work from home at least three days a week.
• $400 WFH budget (one-time)
• Employee Medical Insurance with GP and Specialist cover
• $500/year Mental Health Subsidy for Therapy, Wellness and Dental services not insured
• $1500/year learning and self-development subsidy
• Budget for client entertainment and gifts
• Budget for leadership/sales coaching
• Quarterly Team Day offsite retreat
• 14-day paid annual leave
• 4 days of annual self-care leave (for breakups, deaths and stress)
• 13th month company performance bonus and additional performance bonus
• Work in Serangoon area
• Short work trips to Malaysia 6 to 10 times a year

Join the team at one of Singapore’s premier upscale dining establishments, where culinary excellence meets exceptional hospitality. We pride ourselves on delivering world-class dining experiences, and we are looking for a passionate, detail-oriented General Manager to help us elevate our operations and delight our guests.

Key Responsibilities:

• Operational Excellence: Oversee daily restaurant operations, ensuring efficiency, quality, and adherence to brand standards.
• Team Leadership: Support, coach, and motivate a diverse team of front-of-house and back-of-house staff, fostering a positive and collaborative work culture.
• Guest Experience: Champion exceptional guest service by addressing concerns promptly and creating memorable dining experiences.
• Sales & Financial Performance: Assist in managing budgets, controlling costs, and meeting revenue goals while identifying opportunities to optimize profitability.
• Training & Development: Assist in onboarding and continuous training of staff to uphold the highest service standards.
• Event Management: Coordinate private dining and special events, ensuring seamless execution and client satisfaction.
• Compliance & Safety: Ensure all health, safety, and licensing regulations are met, maintaining a safe and compliant environment.

Qualifications:

• Minimum 2 years of experience in a managerial role within upscale dining or luxury hospitality.
• Strong leadership and communication skills, with the ability to inspire and manage a team.
• Proven track record of delivering excellent guest service and achieving business goals.
• Knowledge of fine dining standards, wine service, and high-end restaurant operations.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for career growth within a reputable hospitality brand.
• Competitive salary and performance-based incentives.
• Exposure to innovative dining concepts and premium guest experiences.

Responsibilities - Accounting Work:

• Handle full set of accounts and prepare financial statements for audit purposes.

• Responsible for verifying invoices and processing vendor payments

• Responsible for billing customers and monitoring accounts receivable

• Prepare journals and monthly reconciliation schedules

• Prepare bank reconciliation statements

• Record and maintain fixed asset register

• Assist the Director daily tasks and follow-up closely

Qualifications

• Diploma/degree in Accountancy or equivalent qualification

• 2-4 years relevant accounting work experience in finance, accounting or private equity industry.

• Ability to work independently and deal with multi-tasks scenario.

• Fast paced and dynamic working enviroment.

• Excellent communication, analytical and interpersonal skills.

• Proficient in Microsoft Office applications and have practical working experience with accounting software systems (Xero)

• Ability to work with large amount of data including synthesizing and analysis

• Experience with visualisation, database and analytical tools (optional)

Position Summary:

Consulting Managers play both team leads and as members of case teams in roles that vary by the team’s objective. You are highly involved in the formulation, recommendation and implementation of strategic recommendations to improve the performance of Bain’s clients. They also provide leadership, coaching and supervision to case team members, alongside the leadership team within the case team.

Responsibilities:

• Take ownership and responsibility for assigned work streams related to the development, design and implementation of corporate business strategies, functional capabilities and enhanced client performance
• Utilize expertise to formulate strategic plans in areas such as: cost reduction; customer retention; process re-engineering; organizational design and effectiveness; market analysis, branding and definition; quality management; strategic acquisition and divestiture
• Analyze statistical and market data, perform financial analysis and cash flow/portfolio calculations, and develop experience curves, turnover and profit predictions
• Design sophisticated financial models to analyze and quantify time-based competition and cost behavior and to simulate implementation of strategic advice
• Confer with client personnel and conduct operational effectiveness reviews to assure smooth functioning of newly implemented practices, programs, and/or systems
• Work collaboratively as member of a case team and with other colleagues.

Qualifications and requirements:

• Advance degree (or BA with relevant work experience) preferred
• Strong analytic and logic skills
• Outstanding interpersonal skills; comfort in both leadership and support roles
• High level of motivation
• Ability to exercise business judgment and communicate persuasive conclusions and insights
• Ability to effectively present data and respond to questions from colleagues, teams, and clients (both in writing and verbally)
• Ability to project poise, confidence and maturity in both internal and external situations
• Ability to organize and prioritize numerous tasks and complete them within very tight timeframes
• Ability to serve a full range of client assignments

For more information on our full time opportunities, visit www.bain.com/careers
If you’re ready to do more than you think you can do, take a bold step toward Bain and we’ll walk that path with you.

Interested applicants will need to submit an application on JoinBain.com.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education.

-Proficient in Microsoft Office (Excel, Word, PowerPoint). -Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented Store Manager to join our fast growing team. The ideal candidate will be responsible for overseeing the day-to-day operations of the retail store, ensuring that it runs efficiently and effectively. This role involves managing staff, driving sales performance, maintaining store appearance, and providing exceptional customer service. The Store Manager is pivotal in achieving store goals, improving operational processes, and fostering a positive work environment.

You will also be responsible for:

• Store Operations:
  Manage and oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
  Ensure that the store is well-maintained, clean, and organized to provide a pleasant shopping experience.
  Implement and enforce store policies, procedures, and standards to ensure operational efficiency and compliance.
• Sales and Financial Management:
  Drive sales performance by setting and achieving sales targets, monitoring sales trends, and implementing sales strategies.
  Analyze sales reports and financial data to identify opportunities for growth and areas for improvement.
  Manage the store’s budget, including expenses and payroll, to ensure profitability and cost control.
• Team Leadership and Development:
  Recruit, train, and develop store staff, including setting clear performance expectations and providing ongoing coaching and feedback.
  Conduct performance evaluations and manage employee schedules to ensure adequate staffing and coverage.
  Foster a positive work environment that encourages teamwork, professional growth, and high levels of employee engagement.
• Customer Service:
  Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring a high level of satisfaction.
  Implement customer service strategies to enhance the overall shopping experience and build customer loyalty.
  Monitor and evaluate customer feedback to continuously improve service standards and address any issues.
• Inventory Management:
  Oversee inventory control processes, including stock replenishment, order management, and loss prevention.
  Conduct regular inventory audits and manage stock levels to ensure product availability and minimize discrepancies.
  Collaborate with suppliers and vendors to manage product orders, deliveries, and returns.
• Visual Merchandising:
  Ensure that visual merchandising and store displays are in line with brand guidelines and seasonal promotions.
  Implement merchandising strategies to enhance product presentation and drive sales.
  Maintain store layout and signage to attract customers and highlight key products.
• Compliance and Security:
  Ensure adherence to company policies, procedures, and legal regulations, including health and safety standards.
  Implement and enforce security procedures to protect store assets, including managing loss prevention initiatives.
  Address and resolve any compliance or security issues promptly and effectively.
• Reporting and Administration:
  Prepare and submit regular reports on store performance, sales, inventory, and staff activities to upper management.
  Manage store documentation, including employee records, financial reports, and inventory records.
  Participate in meetings and collaborate with other store managers and regional managers to share best practices and address business needs.

We would want to speak with you if you are / have –

• 3-5 years of retail management experience or equivalent, including experience in a supervisory or leadership role.
• Strong leadership and interpersonal skills with the ability to motivate and manage a team effectively.
• Excellent customer service skills with a focus on delivering a positive shopping experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and retail management software (e.g., POS systems).
• Strong organizational and problem-solving skills with the ability to manage multiple tasks and priorities.

It would be great if you have:

• Experience with budgeting, financial management, and sales analysis.
• Knowledge of visual merchandising techniques and store layout design.
• Familiarity with inventory management and loss prevention strategies.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Role Purpose (Why do we need this role?)

The Project Manager plays a crucial role in driving organisational transformation by managing the successful delivery of transformation projects that align with the organisation's strategic objectives. These projects can range from technology implementations to process improvements, organisational change, and other business transformation initiatives.

Either managing projects on a standalone basis or under the purview of the Transformation Programme Manager, the Project Manager ensures that projects are delivered on time, within scope, and meet business objectives by coordinating resources, managing risks, and working closely with stakeholders across the organisation. In doing so, you will have made progress towards our transformation journey by delivering quantifiable benefits. You will also have inspired positive change in others by role modelling your behaviours and mindset, accelerating transformation companywide.

Role Accountabilities (What is this role responsible for delivering?)

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Project Planning and Execution:

• Develop and manage comprehensive project plans, timelines, budgets, and resources to ensure alignment with transformation goals.
• Execute a variety of projects using suitable project management methodologies and ensure deliverables meet quality standards.

Risk and Issue Management:

• Proactively identify and mitigate risks throughout the project lifecycle.
• Maintain a risk register, escalating issues as needed to ensure project timelines and objectives remain intact.

Resource and Budget Management:

• Efficiently allocate resources and manage project budgets, ensuring financial and resource constraints are met.
• Monitor costs and address variances with coordination between the CTO and finance teams.

Change & Stakeholder Engagement

• Engage cross-functional stakeholders to align project objectives, facilitate collaboration, and ensure smooth communication across teams.
• Provide regular updates to senior leadership and drive continuous improvement through post-implementation reviews, capturing lessons learned to enhance future outcomes.
• Lead transformation initiatives by fostering the adoption of new processes and supporting organisational change efforts, ensuring alignment with strategic priorities.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications & Skills

• Project Management Expertise: Strong knowledge of project management methodologies (Agile, Waterfall) and experience managing the full project lifecycle from planning to execution. Experience with IT projects is a plus, as well as familiarity with project management tools (e.g., MS Project, Jira) and certifications (PMP, PRINCE2).
• Organisational and Time Management: Ability to manage multiple projects simultaneously, maintaining timelines, deliverables, and project scope efficiently.
• Stakeholder Management and Communication: Excellent communication and interpersonal skills, with the ability to engage, influence, and manage expectations with stakeholders at all levels.
• Risk and Problem-Solving Skills: Proficient in identifying risks early, implementing mitigation strategies, and resolving issues to keep projects on track.
• Budget and Resource Management: Experience in managing project budgets and resources effectively, ensuring financial and resource constraints are met throughout the project lifecycle.
• 5-7 years of project management experience, preferably in a transformation or technology-driven environment.
• Proven track record of delivering projects on time, within scope, and on budget.
• Experience managing cross-functional teams in a matrixed organizational structure. Experience in the shipping or logistics industry is highly preferred.

This position reports to the director of MYAGENC PTE. LTD. The Accounting Manager will play a critical role in overseeing company accounting activities, ensuring the accuracy of financial information, maintaining compliance with accounting standards and regulations, review and implement accounting systems and build and maintain good relations with clients, management and stakeholders.

Individual to be involved in:
1. Manage and oversee all aspects of accounting and finance.
2. Directing the accounting work, comply with the relevant accounting standards.
3. Manage relationships with clients and colleagues, support cross-functional initiatives.
4. Review current process flow for improvements and assist in the implementation of recommendations.
5.Any other duties or tasks as assigned.

Technical Skills and Competencies1.Good knowledge of accounting principles, financial processes, and regulations.
2. Identify process improvement opportunities and implement best practices.
3.Efficient problem solving and analytical skills to manage Accounting and Financial Activities
4.Strong interpersonal and communication skills

Duration of Attachment-6Months

Job Summary

Manage outlet operations, lead the sales team, and drive business performance in the beauty/medi-spa industry.

Job Responsibilities

• Oversee daily operations to ensure smooth and efficient outlet performance.
• Lead, motivate, and coach Consultants and Therapists to achieve sales and service goals.
• Handle customer complaints and refund requests professionally.
• Schedule and manage team performance to meet targets.
• Maintain excellent service standards and a strong sales track record.

Job Requirements

• Minimum "N"/"O" Level or Diploma in any discipline.
• Proven experience managing outlets and sales teams.
• Self-driven, result-oriented, with strong leadership and communication skills.
• Good business acumen and passion for the beauty/medi-spa industry.
• Ability to hit sales targets and deliver excellent customer service.

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

Summary

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Job Responsibilities

· Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.

· Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.

· Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.

· Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.

· Maintain a high level of controlling details within the guest areas.

· Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.

· Prepare the annual capital and operating budgets for the Department.

· Ensure that all potential and real Hazards are reported immediately and rectified.

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.

· Assist in safety and emergency training for all employees.

· Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.

· Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

· Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.

· Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.

· Perform other duties as directed by the General Manager.

Qualifications / Requirements

· Possess certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting.

· Possess Fire Safety Manager certificate advantageous but not compulsory.

· Minimum 2 years of relevant experience in a similar capacity.

· Service oriented with an eye for detail.

· Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction.

· Effective management, leadership, organizational and communication skills.

· Ability to remain calm and react fast to situations.

The Role:

• Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
• Organize and schedule meetings and appointments.
• Maintain office policies as necessary.
• Organize office operations and procedures.
• Manage company inventory and office equipment assets.
• Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time.
• Manage contract and price negotiations with office vendors, service providers, and office lease.
• Participate actively in the planning and execution of company events.
• Organize orientation and training of new staff members.
• Manage Leave balances of the Staff with Financial controller.
• Manage petty cash/Corporate Bank account.
• Ensure security, integrity, and confidentiality of data.
• Provide general support to visitors and Adhoc activities.
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved.
• Monitor and maintain office supplies inventory.
• Maintain a safe, secure, and pleasant work environment.

What Do You Need to Have?

• Candidates need to have at least 1 to 3 years of office administration work experience. Fresh graduates are welcome to apply.
• Proven office management, administrative, or assistant experience.
• Knowledge of office management responsibilities, systems, and procedures.
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficient in Microsoft Office.
• Knowledge of accounting, data, and administrative management practices and procedures is a plus.
• Knowledge of clerical practices and procedures is a plus.
• Knowledge of human resources management practices and procedures is a plus.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Overview

We are seeking an exceptionally skilled Marketing Manager with deep expertise in managing and executing marketing campaigns on Douyin, Xiaohongshu (Red Book), and TikTok. This is a high-impact role that requires unparalleled understanding of the Chinese and global social media landscapes, consumer behavior, and innovative content strategies.

Responsibilities

1. Strategic Planning & Execution:

• Develop and execute high-level marketing strategies tailored to Douyin, Xiaohongshu, and TikTok.

• Build and maintain brand presence in the Chinese-speaking markets, ensuring engagement with target audiences.

2. Content Creation & Campaign Management:

• Oversee the development of engaging, culturally relevant, and innovative content that resonates with users on these platforms.

• Manage and monitor ad campaigns, influencer partnerships, and viral content initiatives.

3. Analytics & Optimization:

• Analyze campaign performance, user engagement metrics, and social trends, leveraging data to optimize marketing efforts.

• Provide insights on emerging trends and consumer behavior on Douyin, Xiaohongshu, and TikTok.

4. Market Research:

• Continuously monitor the competitive landscape in Chinese-speaking and international markets.

• Identify new opportunities to expand market share and brand presence.

5. Team Collaboration:

• Collaborate with cross-functional teams, including creative, product, and sales departments, to align marketing initiatives with overall business goals.

• Manage external vendors and influencers to execute campaigns effectively.

Qualifications

1. Education:

• Bachelor’s or Master’s degree from a globally recognized university.

2. Experience:

• Minimum 5+ years of proven experience in managing large-scale marketing campaigns on Douyin, Xiaohongshu, and TikTok.

• Track record of achieving viral success and driving substantial ROI through social media campaigns.

• Prior experience working in the Chinese market with an emphasis on consumer products or technology sectors.

3. Skills:

• Native proficiency in Mandarin and English (written and spoken).

• Exceptional expertise in content creation, SEO/SEM for social platforms, and data analytics tools (e.g., Douyin Analytics, Xiaohongshu Dashboard, TikTok Creator Marketplace).

• Strong knowledge of Chinese e-commerce ecosystems (e.g., Taobao, JD.com) and their integration with social media platforms.

4. Network:

• Established connections with top influencers and KOLs (Key Opinion Leaders) on Douyin, Xiaohongshu, and TikTok.

5. Personal Attributes:

• Exceptional creative vision, attention to detail, and ability to anticipate trends.

• Must have lived and worked in China for a minimum of 5 years, with in-depth cultural and market understanding.

• Demonstrated ability to thrive in a fast-paced, high-pressure environment.

Other Requirements

• Must be highly fluent in Mandarin and capable of navigating social platforms’ interfaces in Chinese.

• Prior experience with cross-border marketing and navigating Chinese regulatory frameworks is a plus.

• Candidates without experience in the Chinese market or the above-mentioned platforms will not be considered.

Job Description

1. Reception of visiting clients and addressing their health-related inquiries;
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing the daily management of the health centre (including equipment, materials, and supplies);

Job Requirement

1. Please note that candidates are required to have relevant experience and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

Education Requirements

• Come from a variety of academic backgrounds, including marketing, communication, business and other fields
• Bachelor’s degree

Marketing Manager Essential Skills

• Intimate understanding of traditional and emerging marketing channels
• Excellent communication skills
• Ability to think creatively and innovatively
• Budget-management skills and proficiency
• Professional judgment and discretion that comes from years of experience in the field
• Analytical skills to forecast and identify trends and challenges
• Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.

Marketing Manager Roles & Responsibilities

• Oversee all marketing campaigns to recruit foreign students to study in Singapore for the company
• Implement strategy
• Promote tuition services
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties

• Manage and coordinate marketing and creative staff
• Lead market research efforts to uncover the viability of current and existing products/services
• Collaborate with media organizations and advertising agencies
• Brainstorm ideas for new campaigns
• Coordinate with the sales team and other departments to produce effective strategies
• Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
• Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure