Introduction

Utilise your passion and marketing expertise to make a significant impact on

society together!

TomoWork is a registered not-for-profit organisation in Singapore that aims to

foster an inclusive and innovative ecosystem that supports the community of

persons with disabilities and students with tailored assistance. To achieve this

mission, we are calling for participation in our inclusive community to the

community of persons with disabilities, the public sector, and the private sector.

We are looking for passionate individuals as marketing interns who want to

make an ever-lasting impact on someone’s life and contribute to a more diverse

and equitable society.

For more details on our impact, please look at and follow our LinkedIn;

https://www.linkedin.com/company/tomowork-sg

About the Marketing Team and Role

The Marketing team plays a pivotal role in this mission by crafting compelling

and engaging content to recruit persons with disabilities and students with

tailored assistance to join our transformative programmes. Simultaneously, we

aim to inspire corporate professionals and key decision-makers to support our

cause actively.

As an intern, you will have the opportunity to:

 Craft Compelling Stories: Assist the Director of Marketing in developing

engaging narratives that showcase the successes and unique stories of

individuals with disabilities who have benefited from our programmes.

 Collateral Design: Design visually compelling collateral, including

brochures, posters, and digital materials, to support our outreach and

communication efforts.

 Targeted Recruitment Content: Create content specifically designed to

attract persons with disabilities to join our initiatives, emphasizing the

positive impact of inclusivity.

 Corporate Advocacy: Develop persuasive content aimed at corporate

professionals and key decision-makers, highlighting the business and

social benefits of supporting our cause.

Learning Objectives

 Learn how your design and copywriting skills can create a more inclusive

and equitable world.

 Gain a deep understanding of inclusivity and diversity issues, particularly

in relation to persons with disabilities.

 Acquire hands-on experience in website management and content

updating.

 Strengthen collaboration and communication skills through working with

internal teams and external partners.

Must-have Competencies, Skills & Knowledge

 Diploma / Degree / Professional qualification in marketing and mass

communication or related studies.

 Working experience (Internship included) in marketing, social media, or

related fields with the following experiences.

 Experience in copywriting and communications design.

 Experience in social media communication and content creation.

 Proficient in MS Office, PowerPoint, Microsoft Excel, and Microsoft Word.

 Having some experience in design will be a strong plus (Photoshop,

Illustrator, InDesign, Premiere Pro).

 Ability to research case studies and proactively provide ideas to the

Marketing team to incorporate into our marketing activities.

Able to commit for 4 to 6 months starting February 2025 with a minimum of 5

full days of work per week.

TomoWork is an #inclusive hiring company, and we welcome people of all

backgrounds and abilities to apply for our job opening.

Job Description

We are looking for a driven social media strategist to help increase engagement with our stakeholders across the different platforms. Technical skills aside, our social media strategist should be someone with a clear goal of being part of a ministry that enriches marriages and families.

Responsibilities

• Build and execute social media strategy through daily content generation across social media sites
• Create, edit, publish and share bible-themed content (original text, images, video, or requesting permission from FamilyLife (Global) that builds meaningful connections and encourages engagement from community members
• Maintain and optimise FamilyLife webpage and social media platforms to increase content visibility and accessibility to information
• Create event calendars and sync to content schedules
• Continuously improve by capturing and analyzing the appropriate social data, insights and best practices, and then acting on the information
• Collaborate with other staff (e.g. Corporate Communications) to manage FamilyLife branding, identify key players and coordinate actions
• Be at all FamilyLife Singapore events to gather stories

As a Christian organisation, employees will be required to attend work meetings and Christian fellowship meetings, which start and end with religious activities such as prayers, words of worship and bible sharings. Non-Christian employees are not required to participate in the religious activities.

Requirements

• At least a diploma in Communications/ Marketing/ New Media
• Experienced in social media marketing or digital media
• Excellent writing, editing (photo/video/text), presentation and communication skills
• Adequate knowledge of social networking, social analytics tools, web development, and Facebook marketing
• Positive attitude, attentive to details, and people oriented with good multitasking and organisational ability
• Good command of written and spoken English
• Able to work independently
• Able to work on weekday evenings and some weekends
• Alignment with the doctrinal articles of faith and the general rules in the Statement of Faith of our company

This is a support-raising position. You may visit Cru Singapore website (https://www.cru.org.sg) for more information.

Application Requirements:

Please submit your application at:

https://www.cru.org/sg/en/opportunities/careers/social-media-strategist-familylife.html

Only applications received through the above link will be reviewed and only shortlisted candidates will be contacted.

Fei Yue Community Services is one of the social service agencies appointed by the Ministry of Social and Family Development (MSF) to run the Youth GO! Programme. Youth GO! Programme is modelled after well-established youth outreach services overseas, and has been developed into an outreach, engagement and intervention programme that supports youths who hang out on the streets, neighbourhoods and local community areas. Youth GO! Programme supports youths, aged 12 to 21 to be meaningfully engaged in studies or work, stay crime-free, develop problem-solving skills, and be resilient individuals.

Job Responsibilities:

• Conduct regular day and night street outreach, community walks and activities to engage street youths
• Provide counselling and case management for street youths and their families
• Design, implement and evaluate outreach activities and intervention programmes for street youths
• Plan, conduct and manage case conferences with community partners
• Document and maintain records of all outreach activities and casework sessions.
• Conduct talks and workshops in schools

Requirements:

• Possess minimum Degree in Social Work
• Must have passion to work with youths and their families
• To be physically and medically fit due to regular day and night street outreach and street engagements
• Strong interpersonal skillls
• Strong team player with excellent organisational skills
• Relevant experience in working with youths preferred
• Flexible in your working hours, according to the needs of the programmes and youths and their families
• Job position is on contractual basis

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

As a Social Worker, you will contribute to the Community Engagement and Awareness & Advocacy Pillars by designing and implementing outreach programs that promote mental health awareness and reduce stigma. Working under the guidance of the Senior Practitioner, you will engage youth, families and stakeholders to co-create initiatives that encourage inclusivity and early help-seeking. This role emphasises fostering partnerships, driving advocacy campaigns and evaluating programmes to ensure alignment with the organisation’s vision of safe and inclusive communities.

Key Responsibilities:

Community Engagement and Programme Development

• Design, plan and facilitate individual, group-based and community preventive programs tailored to the interests and needs of youth and families, with a focus on supporting at-risk individuals and fostering resilience.
• Build and sustain partnerships with schools, community organisations and agencies to extend the reach and impact of mental health initiatives.
• Collaborate with underserved communities through targeted outreach initiatives to address gaps in mental health care and build accessible, inclusive services.
• Monitor youth well-being, escalating concerns to the Senior Allied Health Professional or Allied Health Professional as necessary.

Advocacy and Awareness

• Drive mental health advocacy campaigns that encourage early help-seeking and challenge stigma, aligning with strategic objectives.
• Facilitate conversations and workshops with stakeholders to normalise mental health conversations and promote inclusivity.
• Co-create awareness programmes with youth and families, ensuring their lived experiences shape outreach efforts.

Monitoring and Reporting

• Collect data and evaluate the impact of outreach and advocacy programmes using data-driven insights to ensure continuous improvement.
• Document engagement efforts and prepare reports to support internal and stakeholder communication.

Professional Development

• Attend training and supervision sessions as part of ongoing professional development.
• Contribute to team discussions to ensure alignment with youth and family needs and organisational objectives.

Job Requirements:

• Bachelor’s degree in Social Work
• Minimum 2 years of work experience in working with youth and families, community engagement, advocacy or mental health-related roles.
• Strong programme development and facilitation skills to engage diverse communities effectively.
• Exceptional communication and interpersonal skills for building relationships and partnerships.
• Ability to advocate and collaborate with stakeholders to address systemic barriers.
• Passionate about mental health advocacy and committed to creating inclusive communities.
• Empathetic, adaptable and resilient in addressing diverse community needs.
• Systemic thinker committed to fostering resilience and inclusivity through systemic change.

Working location for this role will be in North-East region.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Role & Responsibilities

As a member of the Advocacy & Communications (A&C) team, the Marketing & Communication Senior Executive (Social Media) is responsible for:

Job Description

1. Campaign Management and Social Media:

· Plan, manage, and execute campaigns that grab attention and drive result on both offline and online touchpoints

· Write and respond to briefs and develop concepts across branding, campaigns, design and video.

· Own our social media platforms and create content that resonates, especially short form videos

· Manage the social media calendar and moderate social activity on BCF social media platforms for positive community engagement

· Provide art direction and support in generating concepts for social media content

· Own turnkey projects from ideation to design and production, ensuring timely delivery, on-budget and on-brand.

2. Project Management and Coordination:

· Research new platforms, partners and vendors for content collaborations, marketing and advocacy opportunities.

· Coordinate with colleagues to provide inter-department communications support.

· Evaluate the design work and content against project objectives, suggest refinements for quality control and optimised performance, and select recommendations.

· Brief vendors / partners for brand identify and styleguide application, manage production quality control, timelines and budgets

3. Innovation & Growth:

· Drive growth and engagement through both online and offline channels, utilizing social media, content and other non-traditional channels/methods.

· Identify and engage with influencers and artists to expand online reach and explore collaborations on content creation that reasonates with BCF’s objectives

· Stay on top of social media trends, landscape, new players, and turn them into opportunities for engagement

4. Others:

· Support A&C team’s brand custodianship to approve use of BCF’s branding as part of our partner collaborations.

· Conduct breast cancer awareness talks to corporations and community groups as necessary.

· Perform other support duties as assigned by the Management.

KEY INTERFACES

· Internal: A&C team members, cross-functions

· External: Fundraisers, Sponsors, Volunteers, Members, Agency, vendor and other partners

PERSONAL ATTRIBUTES

· Creativity - Develop unique and visually appealing concepts, engaging and shareable content for projects.

· Attention to detail – Check, test, review details because they matter.

· Accountability – Take responsibility for actions, own projects and drive execution

· Collaborative -Work with various internal and external contacts for win-win outcome and support cross-functionally

· Communication skills – Pitch ideas, present key messages and identity

· Precision rather than patience - minimize multiple revisions and fine-tune designs, manage objections

· Analytical thinking - Analyze metrics and data to evaluate the performance of social media campaigns.

· Sense of urgency and responsiveness – Punctuality in meeting deadlines, plan and schedule posts in advance, execute updates, respond to comments, and keep up with trends in real-time.

· Adaptability - Keep pace with changes, workarounds and alternatives

· Empathy - Understand the audience's needs and emotions for resonant content.

· Tech-Savvy - Comfortable with various social media platforms, scheduling tools, and analytics software to efficiently manage online presence.

· Commitment and consistency – Apply brand guidelines and principles.

QUALIFICATIONS

· Technical or tertiary educated in Graphic Design, Media, Communications, Marketing or related field or minimum of 3 years' experience in graphic design, media, content creation and social media management

· Proficient in Adobe Creative Suite including Photoshop, Illustrator and InDesign.

· Familiarity with video editing tools such Sony Vegas Pro, Capcut, Lumion, Adobe Premier Cut Pro, Canva

· Strong knowledge of design principles, typography and branding

· Proven track record of successfully executing campaigns across media, digital and social native.

· Understanding of SEO & SEM principles and digital and social marketing best practices.

· Previous experience in healthcare or non-profit sector a plus

Experience in public speaking and well-versed in any language other than English and advantage

We regret to inform that only shortlisted candidates will be notified.

A Senior Social Worker provides care, support, and psychosocial services to students and their families, facilitating access to financial assistance in collaboration with various allied professionals. This involves managing interventions, community development work, and programs aimed at uplifting the professional practice of Social Work.

You will serve the needs of students and families across the different sectors within the Canossian Village and the wider community. You will work collaboratively within a multi-disciplinary team, school staff, families, and relevant agencies to provide timely care and ongoing support. You are an expert in your area of specialty, guiding multi-disciplinary teams to implement and evaluate casework and group work, and contributing to the Village’s efforts in providing an enhanced service delivery through the Canossian Circle of Care. You also provides professional development for others, including training, coaching, and consulting with relevant stakeholders. You will contribute to the development and review of processes and resources and participates in research and evaluation as needed. You will perform clinical supervision of other social workers as required. Additionally, you are involved in managing service quality and performing department administration and operational tasks.

You are a professional who can work independently, is proactive, and possesses strong communication, collaboration, leadership, and problem-solving skills.

Casework - Assessment and Intervention Planning

• Conducts intake, risk and needs assessments to evaluate and identify areas for intervention and follow up (e.g., referral to access internal and external community resources)
• Conducts means testing and assist parents with applications related to financial assistance, schemes or programmes offered in the community
• Conduct home visits as part of assessment or intervention follow-up
• Conduct care/ case planning and goal setting with family
• Prepare social reports
• Facilitate family’s understanding of needs of child and programmes that can be offered to better support the child and family

Casework - Delivery of Intervention

• Implement case and care plans and interventions for complex cases
• Advocates on behalf of families to the different stakeholders for their needs
• Interfaces with necessary agencies to integrate families into the community
• Participate in collaborations during team meetings or case conferences with relevant stakeholders (e.g., teachers, facilitators, parents, external community agencies) to ensure holistic case management for child and family for complex cases
• Review casework interventions for improvements
• Conduct closure of cases upon achieving sustainable service outcomes for clients, families and communities
• Provide guidance on utilising evidence-based practices for assessment, case formulation, intervention planning, implementation of intervention and progress evaluation

Casework – Performance of Clinical Administration and Operations

• Comply and monitor compliance of supervisees to profession's ethical guidelines and organisation's clinical protocols, and Standard Operating Procedures (SOPs)
• Manage feedback and provide guidance to supervisees on response to feedback from stakeholders
• Complete documentations (e.g., intervention plans, progress reports, case notes, case updates to sectors, recording of contact hours for provision of secondment/ itinerant services) accurately and promptly, and ensure they are well-maintained. Review documentations for cases of supervisee(s) and provide supervision where needed
• Monitor use of equipment and resources and ensure they are used in a cost-effective manner
• Contribute towards the annual budget planning exercise (e.g., recommend procurement of equipment and resource material within the budget allocated for the financial year)
• Review supervisee's caseload, outputs and outcomes and submit for reporting
• Coordinate with sectors to manage team's workload and roster to enhance manpower usage, and streamline processes to ensure quality and timely provision of services
• Contribute inputs for funding proposals for the purposes of obtaining grants/ support to achieve department outcomes
• Develop clinical practice guidelines
• Participate in the development of new clinical services

Group Work

• Formulate group interventions, supervise facilitation of group work, and evaluate progress and effectiveness of group work across the organisation
• lead development of specific programmes targeted at service gaps and service delivery issues, manage implementation of programmes, and conduct evaluation of programmes

People Development

• Supervise and mentor Social Worker, students in Masters programmes and/or interns, ensuring that they are growing professionally and achieving their targets set for the year
• Lead, manage, nurture and develop the personal growth opportunities of staff, whilst ensuring that the working environment is safe and encouraging
• Conduct performance appraisals for direct reports, where applicable

Education and Experience

• Degree/ Post Graduate Diploma/ Masters in Social Work
• Registered or Accredited Social Worker
• Minimum 5 years of relevant experience in the social service working with children and families
• (Preferred) At least 1 year of experience in supervisory / management role

Technical Skills and Competencies

• Possess knowledge of community resources and service provision for children with special needs and their families within the Singapore context (From early years to primary years and across EI, mainstream and SPED settings)
• Capacity to work effectively in response to work demands (responding to client needs in different circumstances including critical incidents)
• Possess the knowledge and skills to develop and implement emergency response and crisis management plans and policies, provide guidance on policies, plan development

Generic Skills and Competencies

• Excellent interpersonal and written communication skills
• Able to prioritise and manage all assigned responsibilities so as to ensure highest standards of service delivery and care for all stakeholders
• Able to work independently
• Able to adapt to change and a willingness to embrace new strategies and ways of working

The Head of Social Work Services plays a crucial role within the Allied Professional Hub, overseeing the operations and strategic direction of social work and family support services in Rainbow Centre’s Early Intervention, Special Schools and Family Life Services. This position leads a team of social workers and allied professionals and works closely with the Director of the Allied Professional Hub to review strategic initiatives, ensure quality delivery of services, monitor service administration, manage resources and foster collaboration internally and externally for the betterment of our clients.

Key Accountabilities

Ensure Operational Efficiency and Service Quality

• Develop work plans for the departments, in alignment with organisational goals
• Develop and implement quality assurance measures to ensure adherence to service standards, performance indicators and operating guidelines of the department and/or programmes
• Monitor and evaluate program effectiveness, identify areas for improvement, and implement strategies for continuous enhancement.

Uplift Professional Practice in Social Work

• Lead the social work team in delivering a collaborative and person-centred / family centred services
• Contribute to enhancements to standards of care, organisational health policies, procedures and programmes
• Provide inputs to inform policy changes and development at the national level

Manage Change

• Support Director to conceptualise, plan and drive strategic initiatives that advance the outcomes of the group, and contribute to the overall strategies of Rainbow Centre for achieving its mission and vision.
• Regularly review and revise strategies and tactics in response to internal and external developments, for a responsive and agile strategic approach.
• Plan and execute effective change management to enable the development and optimal performance of the people, processes and products for the attainment of unit and organisational goals.

People Development

• Support the cultivation of the agency's values, vision and mission within the team
• Work with Clinical Leads in development and implementation of structures and processes for professional and personal development of the team members
• Ensure the quality of monitoring and supervision of team members meet the standards of the governing bodies and professions.
• Identify and develop leaders through mentoring and coaching, as well as other formal structured professional development opportunities.

Job Holder Requirements

• Recognised degree in Social Work
• Accredited Social Worker
• Minimum 12 years post qualification experience. Those with experience working in disability sector preferred.
• Demonstrated ability in administering programs and managing teams.
• Singaporeans / Permanent Residents only

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Company Description

W Labs is a global media and technology company that specializes in the recreation and entertainment industries, with a strong partnership network across North and South America, the Middle-East and Africa, Asia, and Europe. We have a lot of experience with the entire digital marketing space: KOL & Influencer activities, content and video production, social media and community management, online & offline events, website promotion and branded content, convention/events and booth design, etc.

Role Description

This is a social media management internship located in Singapore. The candidate will be primarily responsible for assisting the community management team with account management across all our international clients and agency partners for projects.

Qualifications

· Excellent interpersonal skills, including empathy and conflict resolution

· Effective planning, organization, and time management skills and analysis/assessment capabilities

· A strong work ethic that includes a “get the job done” attitude

· Open and willing to learn new things and take on new projects and tasks

· Facilitate and manage projects from inception to completion with cross-functional teams including, but not limited to: Creative, Content Production, Social Media, Influencer Marketing, Event Management, Sponsorship Sales

· Knowledge of social media platforms and messaging tools

· Ability to work independently and collaboratively in a fast-paced environment

· Experience in the gaming or esports industry is a plus

· Ability to speak Mandarin or Korean is preferred

Responsibilities

· Stay informed of industry trends, emerging platforms, and community management best practices to ensure the community’s continuous improvement and growth

· Providing day-to-day support and coordination of all activities with internal teams

· You will learn the entire project lifecycle - from project initiation and planning to delivery of the project on time, within budget

· Organize - in terms of set up and scheduling - internal meetings and manage internal meeting notes and team next steps

· Work with the agency partners to ensure timely delivery and due diligence

· Develop relationships with teams internally, clients & partner agencies

· Assist with management, quality assurance and delivery of all final campaign assets

· Track deliverables against scope of work or estimate

Responsibilities:

• Assist in developing and executing creative and effective content ideas for TANGS social channels;
• Content creation to support in-store events and activations
• Assist with day to day scheduling and posting for TANGS social channels;
• Copy-writing & editing for all marketing communication initiatives;
• Manage and execute all social media posts requests from the internal team and/or external partners
• Tracking and reporting of Social Media KPIs (e.g. Click-through, engagement rates and follower growth)
• Interacting with customers and dealing with customers’ enquires on social media platforms;
• Assist livestreaming’s event when needed;
• Any other duties which may be assigned by your immediate supervisor/manager from time to time.

Requirements:

• Good knowledge of social media platforms and social media trends
• Creative mindset and able to multitask under pressure
• Writes well with a strong command of English
• Photography and videography including editing skills are highly encouraged
• Able to work in a fast paced environment and be a team player
• Able to commit from February to August 2025

We are seeking a dynamic and creative Social Media Marketing Specialist to manage and grow our online presence for both our café and kitchen equipment business. The ideal candidate will have a passion for social media, content creation, and marketing strategies that drive engagement, brand awareness, and customer loyalty.

Key Responsibilities

• Develop and execute a comprehensive social media strategy tailored for the café and kitchen equipment divisions.
• Identify target audiences and craft strategies to reach and engage them effectively.
• Create visually appealing and engaging content, including posts, stories, reels, and videos, for platforms such as Instagram, Facebook, TikTok, and LinkedIn.
• Collaborate with in-house teams or external vendors for professional photography and videography.
• Write creative captions, blog posts, and other content to showcase products and café experiences.
• Manage social media accounts, ensuring timely and consistent posting.
• Monitor comments, messages, and reviews, responding promptly to customer inquiries and feedback.
• Stay updated on platform-specific trends and algorithm changes.
• Use analytics tools to monitor social media performance, track KPIs, and generate reports.
• Provide actionable insights to improve engagement, reach, and conversions.
• Partner with the café and equipment sales teams to align social media strategies with business goals.
• Work with external influencers and partners for collaborations and promotions

Qualifications and Skills

• Proven experience in social media marketing, preferably in F&B or retail.
• Proficiency in using social media platforms and tools (e.g., Meta Business Suite, Hootsuite, Canva, Adobe Creative Suite).
• Strong content creation skills, including photography, video editing, and graphic design.
• Excellent communication and writing skills.
• Analytical mindset with the ability to interpret data and optimize strategies.
• Knowledge of food trends and kitchen equipment industry.
• Experience with paid advertising (Google Ads, Facebook Ads).
• Familiarity with SEO and website management basics.

Why Join Us?

• Be part of a passionate team driving innovation in the café and kitchen equipment industry.
• Opportunity to grow and shape the brand’s online identity.
• Competitive salary and benefits.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

1. Social Work

• Conduct the admission interviews for the referred Authorised Occupier(s) seeking admission to JSS-OR Flat.
• Conduct matching of Authorised Occupier(s), new as well as existing, using an appropriate approach to allocate them to the same Flat.
• Mediate disputes between the Authorised Occupiers and work with the Operations team to facilitate residents to move to another bed space, if needed.
• Counsel Authorised Occupiers who do not abide by the terms and conditions for residing in the JSS-OR Flats.
• Facilitate life-skill programmes, support groups or other related community programmes with community partners.
• To partner with Operations team to conduct Authorised Occupiers’ bed space visits to ensure Authorised Occupiers abide with the terms and conditions.
• To partner with Operations team to collect Authorised Occupiers’ monthly rental and to follow up on late rental payment.
• Maintain and update Authorised Occupiers records especially employment and if they are known to community partners.
• Refer Authorised Occupiers to relevant external agencies and partners as necessary, including but not limited to the Ministry of Social and Family Development’s Social Service Office (SSO), Community Development Councils (CDC), Family Service Centres (FSC), Workforce Singapore (WSG), and / or community partners such as those in the SG Cares Community Network.
• Refer Authorised Occupiers to New Hope CS’s Employment Services team and Programmes in Kampung Siglap if relevant.
• The role of the Managing Agent does not include casework intervention but does include working closely with the assisting agencies / partners to help the Authorised Occupiers build stability and self-reliance.
• Work with other social service agencies and community partners.

2. Regular reports

• Submit regular reports to the management in accordance with HDB and organisation report.
• Submit reports to management and other government agencies as required.

3. Other organisational-related matters

• Participate in activities of New Hope CS (e.g. Fundraising, teambuilding,…etc)
• Support other services that New Hope CS provides e.g. Family Shelter, Individual Adults, HOPE Scheme, Children & Youth, Kampung Siglap Lifeskills Training and Retreat Centre…etc
• Perform any other related duties as assigned.

4. Accountability

• Report to the Programme Lead and Director of Social Work

5. Candidate Requirements

Technical Competencies:

• Degree in Social Work from an accredited institution.
• Accredited as Registered Social Worker with SASW.
• At least 2 years in direct social work is preferred.

Core Competencies:

• Strong interpersonal and communication skills.
• Understands the principles of engaging and working with vulnerable families and individuals.
• Case management and casework knowledge and skills.
• Risk assessment and risk management.
• Good report writing skills.
• Willing to work with the homeless and destitute.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related task other than those specifically presented in this description. This job description does not constitute a contract of employment.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Personnel Specification:

1. Good communication and interpersonal skills

2. A team player and equally adept at working independently

3. Dynamic, quick thinking, adaptable and responsive to change

4. Pleasant disposition with a willingness to learn

5. Enthusiastic and self-motivated

6. Enjoys working with children and youth

7. Registered MOE Instructor will be an advantage

Key Responsibility Areas:

1. Programme development and implementation

- To support the design and delivering of programs to meet objectives and outcomes

- Plan and execute projects and events

- Mobilise resources and engage in collaborative work

- To identify areas of need

- Ensure proper documentation and support report-writing

- Manage programme budget and ensure cost effectiveness

2. Groupwork

- Prepare and plan groupwork sessions

- Implement groupwork sessions

- Evaluate groupwork intervention processes and outcomes

- Attend to the needs of the groups and the individuals

3. Stakeholder Partnerships / Volunteer engagement and development

- Recruit, engage and develop volunteers

- Manage volunteer / stakeholder database

- Provide relevant training/briefing for volunteers, when assigned

- Build rapport and professional relationships with stakeholders

4. Casework Support

- Support needs and intake assessments

- Support case and care planning and goal setting

- Support implementation of case and care plans and interventions

- Support the evaluation of casework intervention processes and outcomes for improvements

- Support closure of cases upon achieving sustainable service outcomes for clients, families and communities

Write case notes and documents

5. School ProgrammesDevelopment Work

- Support conduct of environmental scans and schoolneeds assessment

- Support coordination and pooling of community resources and services

- Support development and implementation of school programme development initiatives

- Support evaluation of school programme development initiatives for improvements

6. Administrative Support

- Collate and compile statistics for analysis for programme and research projects

- Perform any other administrative duties or projects, as required

- Only Singaporeans

We regret to inform only shortlisted candidate will be notified.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Job Description :

• To work with medical social worker on referral cases
• Organize home visits and fieldwork under the guidance of MSW
• Provide administrative procedure to patients and their families.
• Help patients apply for financial assistance application and AIC Long Term Schemes
• Maintain an updated register and records of patients
• Respond to inquiries regarding referrals, services, and charges.
• Ensure timely and accurate confidential documentation of patient assessments, care plans, and referral statistics.
• Assist with data entry and filing

Job Requirement :

• Min Diploma/Degreen in Social Work
• At least 1 years relevant healthcare industry experience
• Good interpersonal and problem-solving skills
• Proficient in English and able to converse in dialects or other languages
• 5 days work week
• A caring, positive and self-disciplined individual, ability to work independently as well as within a team.
• Enjoys in a Geriatric Care

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

About Zenith
At Zenith, an MOE-registered center, we provide top-quality, holistic education for Primary, Secondary, and JC students. Our mission is to empower students to excel academically, reach their peak potential, and grow into well-rounded individuals.

If you’re passionate about transforming education and making a real impact, we want to hear from you.

Summary
We are looking for an early-career Social Media Strategist to join our team. You will be responsible for planning, developing, and executing organic social media content to increase brand awareness and engagement.

The ideal candidate will have a strong understanding of Instagram and TikTok features, best practices, and trends. You will also work cross-functionally with team members to develop and execute integrated marketing campaigns.

Responsibilities

• Develop and execute Instagram and TikTok marketing strategies that align with the company's overall marketing goals.
• Create and manage Instagram and TikTok content calendars.
• Design and copywrite effective content that appeals to our key customer personas.
• Analyse Instagram and TikTok analytics to track performance and make recommendations for improvement.
• Stay up-to-date on Instagram and TikTok features, best practices, and trends.
• Assist in developing and executing marketing strategies that align with the company's overall goals.
• Manage daily administrative/project management tasks to support the Marketing department.

Requirements

• Bachelor's degree or diploma in marketing, communications, or a related field.
• At least 1+ year of informal (personal account) experience in social media marketing, with a focus on Instagram and TikTok.
• A solid understanding of Instagram and TikTok features, best practices, and trends, with the ability to produce or curate content that aligns with the company's marketing strategy.
• Excellent written and verbal communication skills.
• Ability to work effectively with multiple stakeholders.
• Outgoing personality; comfortable in front of the camera when needed.
• Creativity and resourcefulness.

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

Job Title: Social Worker (CCP-Social Worker)

The vacancy is under the Career Conversion Programme for Social Workers. If interested, please apply through the CCP website: https://conversion.mycareersfuture.gov.sg/portal/ProgramDetails.aspx?ProgID=P00000414

The Social Worker is responsible for facilitating change and improving lives for individuals, families, community facing transitional challenges through the provision of casework and counselling.

JOB RESPONSIBILITIES:

• Conduct casework management, including gathering information, conducting psycho-social assessment, identifying common needs and goals for intervention
• Provide case work and counselling to persons with mental health conditions, dementia and their caregivers
• Plan, organise and implement community outreach activities, programmes and group work
• Perform evaluation and prepare reports for administrative investigation and intervention programmes
• Provide information and referral services to link clients to appropriate social services
• Participate in research

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Fresh graduates are welcome to apply

RELEVANT EXPERIENCE:

• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage
• Prior experience as a social worker would be an advantage

COMPETENCIES:

• People-oriented and have good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately
• Committed and can-do attitude
• Effective report writing skills
• Team Player

*Only shortlisted candidate will be notified.

Responsibilities:

• Generate and post creative copies & visuals in line with church image, life & narrative for different social media platforms such as but not limited to YouTube, Instagram & Facebook
• Increase audience engagement and analyse social media campaigns
• Keep abreast of the latest trends while managing enquiries & digital challenges

Requirements:

• Diploma/Degree in Marketing or Mass Communication
• At least 2 years experience in marketing or corporate communications
• At least 3 years experience in active social media platform usage
• Proficient in creative software such as Adobe Photoshop, Illustrator & Premiere Pro
• Good command of the English language and creative copywriting skills
• Able to work well in a team

Please note that only shortlisted applicants will be contacted. Thank you.

Avetics Global is a dynamic drone technology company dedicated to delivering high-quality products and services to our customers. As part of our growing marketing team, we are seeking a motivated and enthusiastic Marketing Intern to assist with a variety of marketing activities

Responsibilities

• Understand how users interact with the website, track performance, and identify areas for improvement.
• Run paid advertising campaigns to drive traffic, generate leads, or increase conversions.
• Produce high-quality content that resonates with the audience and aligns with the brand’s marketing goals. creation, analytics, social media management, and advertising campaigns
• Work closely with the marketing team to brainstorm new ideas and initiatives.
• General Marketing Support
• Other duties assigned from time to time

Qualifications:

• Current 3rd year poly students who are currently pursuing a Diploma in Marketing, Communications, Business, or a related field.
• Strong written and verbal communication skills.
• Creative mindset with a passion for digital marketing and content creation.
• Familiarity with social media platforms
• Basic knowledge of SEO, Google Analytics, and social media management tools
• Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Positive, proactive attitude with a willingness to learn

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

Reports to: Head of Social Work Department / Assistant Director

Supervised by: Senior Social Worker / Head of Department

Interrelationships: Social Work Associate/Assistants, professional colleagues, clients and families

Role:

Conducts comprehensive client assessments to collect functional, environmental, bio- psycho-social, financial, employment, housing, and educational information as appropriate to develop a comprehensive case plan. The Social Worker maintains professional relationships with service users, acting as a guide, a support, an advocator and intermediary.

Responsibilities include but are not limited to the following:

- Undertake and write up assessments (reviewed by the Senior Social Worker) that meet specified standards and timescales;

- Conduct interviews with service users and their families to assess and review their situation

- Offer information and counselling support to service users' families;

- Organise and manage packages of support to enable children and their families to lead the fullest lives possible;

- Recommend and sometimes make decisions about the best course of action for a particular child and their family;

- Liaising with and make referrals to other agencies;

- Participate in multidisciplinary team meetings;

- Maintain accurate records, update records and prepare reports for reporting to governing agencies and government mean-testing application;

- Participate in internal and external training, supervision and teams

- Minimum Degree or Post Graduate Qualifications in Social Work from recognised institutions

- 2 to 3 years of experience working with families and children preferred