As a vital member of our HR team, you will work closely with the Senior Assistant Director to manage and execute our annual performance exercise. You’ll play a key role in shaping the performance management cycle, from goal-setting to year-end reviews, ensuring a smooth and effective process.

What You’ll Do:

• Data Analysis & Reporting: Prepare insightful reports on preliminary ratings and promotion recommendations that drive informed decision-making.
• System Support: Setup the system for the annual exercise and provide support to users on the system.
• Facilitate Engaging Sessions: Co-lead pre-moderation and main moderation sessions with Senior Management, fostering a culture of open dialogue and collaboration.
• Collaborate for Success: Partner with the Centre of Excellence and HR Business Partners to ensure timely submissions of performance appraisals, making a tangible impact on our organizational success.

Champion Risk and Governance!

Support our commitment to integrity and compliance by assisting in the annual conflict of interest and compliance leave exercises. Your expertise will help ensure that our policies are clear and adhered to across the board.

Your Responsibilities:

• Provide expert guidance on Conflict-of-Interest Declarations, ensuring transparency and completeness.
• Manage & support staff compliance with policies and assist in non-payroll HR audits.
• Communicate key policies and procedures effectively to all levels of staff, enhancing understanding and compliance.
• Undertake any other projects as assigned by the Head of Unit.

What You’ll Achieve:

• Prepare staff listings and user access for surveys, ensuring high participation rates.
• Liaise with the vendor and Centre of Excellence to ensure tasks are completed on-time.
• Analyse survey results and craft compelling communication materials to address areas for improvement.
• Collaborate with departments to develop actionable intervention plans, presenting insights to the management team.
• Undertake any other projects as assigned.

What We’re Looking For:

• A Bachelor’s degree from a recognized university; a post-graduate qualification in HR Management is a plus!
• At least 5 years of experience in Human Resources;
• Experience in healthcare preferred.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

The Senior Product Manager will be responsible for defining and developing the cloud and compute services for the Razer AI Cloud Compute Services. This role requires a strong understanding of cloud computing technologies, market trends, and customer needs.

• Product Strategy:Develop and execute a product strategy aligned with Razer's business objectives.
  Identify market opportunities and define the product vision.
  Create detailed product roadmaps and prioritize features.
  
• Market Analysis:Conduct market research to identify customer needs and competitive landscapes.
  Analyse market trends and emerging technologies to inform product strategy.
  Develop go-to-market strategies to launch new products and services.
  
• Product Definition:
  Define product requirements and create detailed specifications for each cloud compute service, including:Functional requirements
  Non-functional requirements (performance, security, scalability)
  User stories and acceptance criteria
  API specifications
  Pricing models and tiered offerings
  Collaborate with technical teams to translate business requirements into technical specifications.
  
• Product Launch:Plan and execute product launches, including marketing campaigns, sales enablement, and customer training.
  Monitor product performance and gather feedback from customers.
  
• Product Management:Manage the entire product lifecycle, from ideation to retirement.
  Collaborate with cross-functional teams to ensure successful product delivery.
  Track product performance metrics and make data-driven decisions.
  

Pre-Requisites :

• Bachelor’s degree in computer science, Electrical Engineering, or a related field.
• 6+ years of experience in product management, preferably in cloud computing.
• Strong understanding of cloud computing technologies and architectures.
• Experience in defining product requirements and specifications.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with agile development methodologies.
• Certifications in cloud technologies (AWS, Azure, GCP).
• Experience with data analysis and business intelligence tools.

• Serve as the main point of contact for all F&B and Event Management requests, tracking and reporting on events while developing insights for service improvement.
• Oversee the sourcing of vendors, manage catering and hospitality services, and ensure the smooth operation of events, including room setups and AV requirements.
• Manage stock control for consumables, ensure cleanliness of hospitality areas, and support vending and coffee machine maintenance.
• Provide coverage for the Receptionist during breaks, assist with visitor registration and room booking systems, and perform ad-hoc duties as needed.

Requirements:

• Diploma in Hospitality or equivalent.
• At least 5 years of experience in the hospitality industry.
• Proficient in MS Office (Excel and PowerPoint), and data analysis.
• Excellent customer service and complaint handling skills.'

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Managing the day-to-day operations of the company and ensuring departments deliver quality services to clients
• Establishing goals that challenge the organization to achieve them, and communicating these goals to the team
• Developing and managing the annual budget, and monitoring financial performance
• Building relationships with stakeholders, such as investors, suppliers, and partners
• Leading the team to achieve targets, and providing guidance and mentorship to staff
• Evaluating operational and financial performance, and implementing strategies for improvement

1. In charge of the company's marketing team, make regular review of team member's performance

2. Arrange meet up with local hotels and promote our services

3. Arrange meeting with hotel for discussion of housekeeping and banquet contract

4. Sign up Contract with potential client

5. Maintain relationship with our client on regular basis

6. Lead the Marketing team to promote all our service

Candidate who had strong connection with local and oversea hotels and MIST are most welcomed

Give priority to Singaporeans or PR

Job description

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high-level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and address training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations in order to improve them
• Act as a key contact with customers who have technical issues

• Reports to Project Manager
• Overseeing and directing construction projects in terms of MEP part
• Coordination with PM & MEP consultants and government authorities
• Coordination with other site department (Construction team) to resolve discrepancies & technical issue to ensure project completion on time within budget
• Checking MEP deliverables of Project requirement and ensuring achievement of quality standards
• Supporting Construction Manager to plan ahead to prevent problems and resolve any emerging ones
• Comprehensive understanding of the contract documents (MEP drawings and specifications), phasing plans, construction sequence and project schedule
• Reviewing and comment MEP sub-contractors’ submittals and drawings
• Select MEP equipment and track inventory
• Liaise with the client, PM and consultant
• Preparing & conducting progress report and technical meetings for MEP works
• Reviewing MEP Engineering team member performance periodically
• Participate in any WSH-related campaign and activities when required. (WSH Inspection, TBM, etc.)
• Participate and/or advise to formulate WSH control measures with the Risk Assessment Team (RAT) for assigned duties.
• Ensure the activities comply with the local Authorities’ quality, environment, health & safety requirements and Clients’ General Specification
• Overall responsibility of Electrical Section for the Project

Job Requirements:

• Degree in Electrical Engineer or related
• Minimum 10 years of relevant experience in A1 MNC Construction firm for high rise building projects is mandatory for this position
• Proficient with the construction Industry System and be able to discuss it with HQ from Korea and Branch office
• Location: Central (Beach Road)
• Project: Commercial Building

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary

The role of the Restaurant Manager is to ensure outlet operations are professionally conducted, operational efficiency, top customer services and ensure profitability of the outlet.

Main Duties & Responsibilities

The role of the Restaurant Manager is to ensure successes of all operational matters by providing operational leadership and guidance as the Restaurant Manager and service personnel with the aim of achieving remarkable customer satisfaction, service deliveries, product consistency and adherence to all restaurants and operating standards.

The position acts as a key role, ensuring an authentic Brotzeit experience that offers guests a deviation from the ordinary. The role is based in the field (hands-on approach) and works directly with the Senior Leadership. Ensuring transparent internal and external communication, satisfaction, productivity, maximisation of financial performance, resources, and effective controls.

Likewise work in collaboration with HR, Training and Development, Marketing, Group Executive Chef and other interdepartmental parties ensuring promotions, concepts, product availability and disseminated.

Build a strong rapport and professional relationship with our Stammtisch Members, in particular our top tier Gold Members and ensure our Teams recognise them and always deliver memorable experiences.

1. Human Resources Assistance

• Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment, as well as embracing teamwork and positivity.
• Create a good working environment and develop subordinates by identifying areas of training needs and actions to support it.
• Orientate and train employees and ensure that everyone has a complete understanding of the company’s F&B menus, service standards and policies by using the operations training manual.
• Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development. Include the Chef and Training & Development Manager.

2. Operational Assistance

• Ensure daily opening and closing duties in the outlet are properly executed.
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.
• Maintain high level of customer service by embracing the 8-Steps of Excellence as per QSC standards and uphold compliances.
• Ensure overall restaurant image is maintained and the brand is well represented. Report faulty equipment, signages and provide suggestions/quotations for speedy repair.
• Conduct and document daily roadcalls and training via the DER report. Work closely with HR and the Training and Development Manager for staffing and upskilling
• Communicate daily and act as liaison between operations staff and management.
• Ensure that POS system is operational and accurate at all times.
• Provide co-ordination and services for both kitchen and service.
• Report on time, in proper uniform and grooming. Likewise ensure your team members are correct dressed and groomed.
• Provide suggestion or develop new SOPs to improve on operation and service sequences.
• Execute any other duties as requested by immediate superiors.

3. Financial Assistance

• Achieve Business KPIs set by management.
• Achieve daily and monthly sales target and report sales and cost of labour of the outlet via StaffAny and duty roster.
• Ensure that the outlet budget is strictly adhered to and that all costs are controlled including Shop Expense, Cost of Goods & Cost of Labour.
• Produce an accurate monthly stock take, control, and report wastages, and any other form of loss, breakages or complimentary offers.
• Managing daily sales transactions, cash float and deposits.
• Monitor handling of dining vouchers, discount, cash, petty cash, and tips in the outlet is adhere to company’s cash handling policy and guidelines.
• Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet.
• Verify OT, OIL and Casual Labour hours monthly. Ensure leave calendar planning for all FOH personnel.

4. Administration Assistance

• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations. Ensure per-stock is aligned with business needs.
• Monitor proper ordering, receiving, storage procedures are being followed.
• Maintain an attractive and orderly appearance in the outlet.

5. Promotion Assistance

• Motivate, guide, and train the staff in upselling food and beverage items. As well as product knowledge.
• Attend to guest requests and attend to guest complaints as required.
• Ensure that all staff are properly informed on promotions, 86 and information related to best customer services.

Skills

• Possess effective management skills.
• Good command of spoken English.
• Any additional language (eg. German) is an added advantage.
• PC literate with knowledge in MS Office.

1. Overall in charge of the restaurant operation
2. coordinate with chef on products development
3. train and supervise staff development and well being
4. responsible for customer service
5. ensure safe and accurate cash management
6. take necessity action to ensure cleanliness of premises and hygiene practices of all staff

Must have experience in test management activities

Have experience in Banking in Core Banking, Cards, Payments, and overall Digital Banking area Have experience in Company Applications like BWC, RBK, PIB, TMRW, SPL, VSM, REM, ATM, EFT, EAI, WAM, CEP, ALT, EST, SMS – GW, ICH, VSA, GLN, R2W, PIB, IVR, TMRW, IBR, HBK, CRM, BWC, LCG, LGG.

We are seeking a dynamic and experienced Sales Manager to join our team and drive sales for our exhibition halls and meeting rooms at Singapore EXPO. The Sales Manager will be responsible for identifying, developing, and closing sales opportunities to maximize revenue and meet sales targets.

• Independent sales hunter with a can do attitude.
• Individual contributor role where you hunt for new corporate/lifestyle events through prospecting, networking, relationship building, channel development etc.
• Build and maintain strong client relationships, ensuring a positive customer experience throughout the sales processes
• Understanding clients’ needs and propose innovative solutions to key clients
• Work with the marketing department to develop sales campaigns that can generate a continuous pipeline of opportunities
• Conduct regular sales presentations and site visit with clients
• Manage, support and service the clients from prospecting to closure of events.
• Main point of contact between our client and internal teams, and to collaborate closely with event management and operations team to ensure successful completion of events.

Qualification

• Degree with minimum 4 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Proven sales experience in the venue or hospitality industry (a plus).
• Proven track record of developing new accounts.
• Strong organizational and time management abilities to manage multiple tasks efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Possesses a strong network of business contacts cultivated throughout your career.
• Demonstrated success in achieving or exceeding sales targets through a results-oriented approach.
• Excellent interpersonal and written/verbal communication skills to build strong relationships with clients.
• Highly motivated with excellent problem-solving skills.
• An independent and proactive individual who thrives in a collaborative environment while maintaining a positive attitude.
• Able to work on weekend for events when required.
• Work location: Expo

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB SUMMARY

The purpose of the role is to

• To assist the branch manager in managing the branch to achieve the team sales target by maximizing new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the differing segments, while ensuring robust sales process and stringent service standards in compliance with local regulatory requirements.

Assist the branch manager in Implementation and oversight of the below responsibilities:

Drive and implement strategies

• Accelerate client acquisition and penetration in target segments
• Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
• Inculcate a robust and deep-rooted service culture
• Ensure accurate and timely delivery of client journeys and scripts.
• Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.

Performance Measurement & Tracking

• Responsible for defining strategy for conversion of leads provided by Segment.
• Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage
• Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met
• Ensure high level of FLC and upkeeping the service standards in our touchpoints
• Ensure deliverables in budget/ scorecards are met
• Ensure contactability ratio of RM to clients

Ensure compliance and familiarity to standards

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
• Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
• Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
• Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
• Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
• Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
• Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
• To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
• To ensure good ratings in internal / external audits, governance, compliance and GIA reviews
• Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
• Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.
• Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.
• Ensure timely completion of CPD hours
• Embed strong 1st line credit and conduct mindset and capabilities
• Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents

Financial Objectives

• Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies
• Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
• Periodic review with stakeholders on the sales channel’s deliverables and effectiveness
• Deliver against budget/ forecast and ensure business delivery is done with good conduct

People Management

• Coach, equip, empower and energize both the frontline and support staff to deliver the best result
• Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.
• Engage Training to address training needs, implement training roadmaps
• Ensure sales channel’s discipline in HR & training related matters
• Be an effective agent of change and role model for talented staff throughout the bank
• Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs

RESPONSIBILITIES
Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Eg: Product managers, IA/IS specialist, Cluster heads & etc.

Our Ideal Candidate

• RNF and CFMAS
• 3 years of experience in Business Management and Retail Banking

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food and Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of F&B.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time 80% in the operation.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Senior Assistant Director of Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Senior Assistant Director of Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Assistant Director, Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the
• Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue e.g promotion etc.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level within 14 – 24 months.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Director of F&B.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Stream lines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilites

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the F&B Management Team.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage / Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 3 years of experience in similar position in the hotel or free-standing restaurant and bar environment.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.

Competencies

• Extrovert, sociable, and avid representing Food & Beverage and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates approached with Executive Chef.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Check Credit Compliance in accordance to Bank's Credit Policy and internal Policies
• Perform security and documentation compliance checks
• Check & authorise Loan Disbursements and Facilities Line implementation
• Review data entries done by maker via the various systems
• Check reports on all transactions carried out by staff

Requirements

• At least 3 years of operations experience in company credit & loan operations
• Possess relevant experience in credit control - credit compliance review per credit policy, security documentation and perfection
• Review legal guidelines, legal conveyancing, facility limit management and collateral processing
• Must be responsible, committed and diligent; Be a good team player with integrity
• Able to work under pressure especially when deadlines are tight or when there is increased volume
• Works fast and in a meticulous manner
• Strong in PC skills and Microsoft Office (Excel, Powerpoint, Word)
• Good project management, system management, interpersonal and communication skills

• Perm
• At least 5 years of investor relations / corporate communications experience. Corporate Communications candidates who do not have IR experience but is keen, are welcome to apply.
• Familiar with looking at financial / stock reports and enjoys them.
• Strong writing skills and preferably done Annual Reports in a listed Company. Annual reports (must have), sustainability reports (good to have).

Support the Investor Relations and Sustainability department in fostering communication between corporate management and investors, with a strong focus on sustainability initiatives.

Job Description

Reporting and Disclosures

• Assist in developing the Annual Report and Sustainability Report.
• Monitor and report sustainability performance to ensure compliance with regulatory requirements and industry standards.
• Engage with ESG analysts and rating agencies, providing necessary disclosures.

Investor Relations Materials:

• Prepare press releases, announcements, presentations, and website content.
• Conduct research and analysis on REITs and the real estate industry.
• Plan and execute investor and analyst events (e.g., AGMs, roadshows, and conferences).

Management Support

• Develop scripts and FAQs for senior management for key events (AGMs, EGMs, and quarterly results).
• Provide daily market updates through news scans.

Website Management

• Maintain and upload announcements to the company’s website.

Requirements:

• Degree in sustainability, communications, business, or related fields.
• At least 5 years of relevant experience in investor relations or sustainability.
• Proficient in English and Chinese (written and spoken) to support bilingual communication and materials.
• Excellent knowledge of MS Office applications (PowerPoint, Excel, Word).
• Familiarity with the real estate industry, sustainability reporting, or finance/accounting is a plus.
• Resourceful, analytical, meticulous, and capable of working independently in a fast-paced environment.
• Required to take the CMFAS license.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Work experience that can be demonstrated to be applicable to the duties listed on the job description required. ● Successful implementation of business management principles, organizational structure, workflow, and operating procedures. ● Demonstrated ability to adhere to budget, providing cost estimating, and implementing fiscal management principles and procedures. ● Strong interpersonal and communication skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community. ● Skilled in evaluating and revising operations and procedures in response to organizational change. ● Ability to communicate effectively orally and in writing with administration, staff, volunteers, clients, and external individuals and entities. ● Ability to maintain strict confidentiality. ● Strong knowledge of and experience with network planning and administration for all aspects of IT network infrastructure, including installations, maintenance, network equipment, servers, and software applications. Ability to bring in reliable, durable, and cost-effective solutions for all IT related needs. ● Demonstrated experience of facility management and maintenance. ● Detailed knowledge of building & clinic regulations including OSHA and HIPAA. ● Demonstrated knowledge of the principles and practices of human resources, personnel administration, including such functions as payroll processing, placement and training, and employee relations

• Assist Workplace Safety and Health (WSH) department in assigning roles and responsibilities to key personnel in emergencies pertaining to safety in the workplace.
• Collaborate with quality management team to identify operational processes to be prioritised for quality improvements.
• Ensure the business goals, customer requirements and maintenance plans are achieved and that the resources capacity meets the order winning plans.
• Establish operational management policies that adhere to Workplace Safety and Health (WSH) guidelines.
• Identify areas for technology and machinery improvements.
• Implement policies based on assigned performance measurement standards and indicators.
• Lead and engage employees in daily management to drive sustainable, continuous improvements in safety, quality and productivity, and to ensure on-time delivery.
• Lead incident investigations arising from non-compliance with Workplace Safety and Health (WSH) procedures.
• Lead negotiations with key suppliers and vendors.
• Lead transition to re-direct resources, procedural changes in sub-function workflows and cross-functional operations.
• Liaise with quality management teams to ensure operational adherence to quality management policies.
• Manage career development for operations team.
• Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.
• Manage strategic relationships with internal and external partners and vendors.
• Manage the performance and development process for all direct reports, including providing coaching and development opportunities that will allow each individual's potential to be maximised and used effectively.
• Maximise productivity within the maintenance environment through sound scheduling and planning.
• Monitor organisational preparation for internal and external operational Workplace Safety and Health (WSH) audits.
• Promote overall governance of safety and quality management of the work team - in the documentation and in the workplace.
• Provide leadership, guidance and direction to the section managers across functional areas.
• Review work capacity requirements to identify potential areas of new business opportunities.