Job Description
The successful candidate will be based in Singapore and its responsibilities include service management, vendor management, product deployment, administration, and support escalation of enterprise storage infrastructure across multiple countries. The role requires collaboration with architecture and technology teams to engineer and deliver innovative storage solutions to accelerate technology transformation.
Responsibilities:
· Designed and implemented custom IBM FileNet workflows to meet specific client requirements.
· Developed FileNet Content Engine components for seamless integration with the claims management system.
· Created a staging database to manage claims and payment-related information efficiently.
· Designed and implemented document storage and metadata management for files received from the different Database Services.
· Developed dynamic case pages leveraging DOJO for an enhanced user experience.
· Implemented advanced functionalities using Script Adapter to extend Case Manager capabilities.
· Built custom plugins for IBM Navigator and tailored widgets for IBM Case Manager to fulfil unique business needs.
· Configured LDAP users, roles, and solution-level permissions to align with organizational security policies.
Provided application support, conducted UAT sessions, and ensured successful system deployment.
· Involved in designing and developing business process definitions, participant groups, and associated toolkits for process management.
· Skilled in creating and managing activities, workflows, and role-based views in process management tools.
· Experienced in utilizing process management consoles for monitoring and controlling business processes.
· Hands-on experience in the creation of decision points (gateways) and process snapshots for process version control and tracking.
· Expertise in developing integration services for seamless data exchange between applications and external systems.
· Demonstrated ability in developing UI components to enhance user experience and functionality.
· Integrated web services and Java-based solutions to connect and automate workflows with external systems.
· Exposure to analysing business requirements and translating them into efficient technical solutions.
· Strong analytical mindset with significant experience in object-oriented programming and system design.
· Quick to adapt to new technologies and methodologies, with a continuous drive for professional growth.
· Motivated to tackle challenges with a positive attitude, ensuring tasks are completed efficiently and thoroughly.
Provided post-implementation support and user training, ensuring smooth adoption of new business process solutions.
Mandatory Skill Set – IBM BPM, IBAW, IBM FileNet
Personal Characteristics
· Excellent communications skills with the ability to explain complex technological ideas and concepts in a way that is understandable to a non- technical audience.
· Strong sense of personal accountability in providing efficient end-to-end delivery with a high focus on costs.
· Highly motivated, result oriented, attention to details, ability to work independently with a high sense of integrity, flexibility, and urgency.
· Ability to manage multiple assignments while keeping the focus and meeting key goals.
· Ability to build and maintain partnerships.
· Extensive experience in collaborating with vendors, professional services, and providers.
· Excellent team player with strong interpersonal and communication skills.
