• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Design and project management of mechanical and electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc. Engineer shall be expected to carry out design work, attendance at consultants meetings and management of the relevant M&E aspects of the construction activities.

- Degree holder with about 8 years’ experience

experience in design and implementation.

- Able to multi-task and work in a fast paced environment

- Possess initiative, drive and ability to work independently

- Good interpersonal/communicational skills

- Experience as a consulting in the construction industry is a pre-requisite

Design and project management of mechanical and electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc. Engineer shall be expected to carry out design work, attendance at consultants meetings and management of the relevant M&E aspects of the construction activities.

- Degree holder with about 5 years’ experience or Diploma holders with 8 years’

experience in design and implementation.

- Able to multi-task and work in a fast paced environment

- Possess initiative, drive and ability to work independently

- Good interpersonal/communicational skills

- Experience as a consulting in the construction industry is a pre-requisite

Design and project management of mechanical and electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc. Engineer shall be expected to carry out design work, attendance at consultants meetings and management of the relevant M&E aspects of the construction activities.

- Degree holder with about 5 years’ experience or Diploma holders with 8 years’

experience in design and implementation.

- Able to multi-task and work in a fast paced environment

- Possess initiative, drive and ability to work independently

- Good interpersonal/communicational skills

- Experience as a consulting in the construction industry is a pre-requisite

Responsibilities

· Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements

· Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets

· Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner

· Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers

· Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies

· Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs

· Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge

Requirements

· Degree in Electrical/Electronics/Communications Engineering

• Minimum 5 years’ experience in Communications/Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity

· Strong understanding of communications technology

· Able to follow up closely with customers in order to answer to their needs

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Design and project management of mechanical and electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc. Engineer shall be expected to carry out design work, attendance at consultants meetings and management of the relevant M&E aspects of the construction activities.

- Degree holder with about 8 years’ experience

experience in design and implementation.

- Able to multi-task and work in a fast paced environment

- Possess initiative, drive and ability to work independently

- Good interpersonal/communicational skills

- Experience as a consulting in the construction industry is a pre-requisite

Design and project management of mechanical and electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc. Engineer shall be expected to carry out design work, attendance at consultants meetings and management of the relevant M&E aspects of the construction activities.

- Degree holder with about 5 years’ experience or Diploma holders with 8 years’

experience in design and implementation.

- Able to multi-task and work in a fast paced environment

- Possess initiative, drive and ability to work independently

- Good interpersonal/communicational skills

- Experience as a consulting in the construction industry is a pre-requisite

Design and project management of mechanical and electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc. Engineer shall be expected to carry out design work, attendance at consultants meetings and management of the relevant M&E aspects of the construction activities.

- Degree holder with about 5 years’ experience or Diploma holders with 8 years’

experience in design and implementation.

- Able to multi-task and work in a fast paced environment

- Possess initiative, drive and ability to work independently

- Good interpersonal/communicational skills

- Experience as a consulting in the construction industry is a pre-requisite

• Basic salary up to S$8000 per month
• Good career development opportunities
• Work location: East

A leading global provider of printing/ auto-identifications solutions is seeking an experienced candidate to join their team as a Technical Lead (Software Development).

Job Responsibilities:

• Oversee the development of software printer utility tool to support in both Windows and mobile platforms
• Manage projects to ensure that work is completed within the development schedule/ time frame given
• Work closely with various stakeholders to define software requirements for the printer utility tool - create and manage technical specifications and design documents
• Provide leadership and guidance to the development team throughout the software development process
• Work closely with the QA team for product testing and ensure that software meets all requirements and is fully functional
• Troubleshoot and resolve coding/ design-related issues

Requirements

• Minimum Diploma in Computer Science/Information Technology or equivalent
• Possess at least 5 years of experience in software development, with focus on integration development
• Strong working knowledge of integration development for hardware appliances, desktop, and mobile platforms, including software drivers.
• Proficiency in programming languages such as C#, .NET, .NET MAUI, JavaScript, and front-end frameworks like React.
• Knowledge of network protocols and general hardware communication standards.

Interested and qualified applicants, please email your resume in MS Word format to [email protected].

Denise Charlene Tan Su-yen
CEI Reg No. R1104480

Personal Data Protection
"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext

Responsibilities

• Collaborate with product owner and cross-functional teams to understand business requirements and design scalable technical solutions for Open Banking initiatives
• Develop microservices using Springboot and build APIs to integrate with external partners and platforms
• Drive technical walkthroughs with external partners, ensuring effective communication on the technical specifications and alignment on the integration processes
• Ensure the reliability, performance, and security of the implementation, troubleshooting and resolving issues as they arise
• Involve in the full software development life cycle, from requirements gathering to development, testing, deployment and support
• Participate in other enhancement projects to implement features in the core banking system

Requirements

• BS/MS degree in Computer Science/Engineering or a related subject with at least 5 years of work experience;
• Proven hands-on software development experience in Java; Able to write well-designed, testable, efficient code; Good knowledge of relational & non-relational databases, SQL, and ORM technologies;
• Excellent understanding of the basic principles of distributed system and microservice architecture； Proficiency in developing microservices using Springboot/Kafka/Redis/MQ/RPC and other open source frameworks;
• Strong understanding of RESTful API design principle and experience with OAuth for secure and authentication;
• Solid troubleshooting skills and the ability to analyze and resolve complex integration issues
• Experience with public cloud/cloud native/Kubernetes is an advantage;
• Good communication and collaboration skills, with the ability to work efficiently with multiple cross functional teams including business, product, development, security and QA;

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.
• Lead software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• Generate and maintain software development documentation.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C#, JS.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Familiar with agile software development lifecycles.
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Develop software in embedded Android/Linux devices including software design as well as implementation and customization of solutions using Android/Linux operating systems.
• Perform system tunning/optimization and improve system stability using a strong background in embedded system,operating system, and multi-thread programming.
• Involved in system architecture and design and system requirements definition.
• Participate in requirements gathering, drive solutions, test, deploy, maintain and enhance embedded implementations.
• Ability to interpret and evaluate designs and assist in resolving firmware issues.
• Ability to conduct design reviews and incorporate knowledge of real-time embedded Android/Linux firmware.

Requirements:

• Degree in Electronic/Electrical/Computer Engineering/Computer Science, Software Engineering or related field.
• Good understanding of embedded Linux architecture.
• Minimum 8 years of hands-on experience with embedded Linux operating system, frameworks development, and C/C++.
• Minimum 5 years of hands-on experience with Linux bootloader and kernel.
• Must be able to develop solutions at the Linux device driver and HAL layers.
• Able to develop in Android Framework layers is an advantage.
• Experience working in a collaborative and distributed team environment.
• Proficiency in the use of debugging tools (ADB, JTAG, Kernel debug) applied to areas such as power management, task control, and memory management, as well as other complex debugging situations.
• Excellent teamwork skills, flexibility, and ability to multi-task.
• Able to manage one's time efficiently.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Aligned with Innovation Enabled:
  • Assist in AI Solution Development: Support the design, training, and deployment of AI models for innovative teaching and learning solutions, enhancing personalization and engagement.
  • Support IT Modernization Efforts: Work on automating processes and improving service delivery to achieve operational excellence and stakeholder satisfaction.
• Aligned with User-Centric:
  • Enhance User Experience: Collaborate with the team to integrate AI into IT services, ensuring seamless and user-friendly applications that prioritize empathy and usability.
  • Develop Employee-Focused Tools: Build and maintain AI-powered tools that assist employees in focusing on value-added tasks and improving productivity.
• Aligned with Data-Driven:
  • Prepare and Process Data: Collect, clean, and preprocess data for machine learning and AI projects, ensuring accessibility and usability for decision-making.
  • Contribute to Analytics and Insights: Assist in generating intelligent insights by developing and refining models for data analysis and reporting.
• Technical and Collaborative Responsibilities:
  • AI Development and Maintenance: Write and maintain code for AI/ML models and pipelines, ensuring accuracy, scalability, and efficiency.
  • Research and Experimentation: Explore emerging AI techniques and tools to recommend improvements and innovative solutions.
  • Documentation and Reporting: Maintain clear documentation of AI workflows, model parameters, and project updates for future reference and team collaboration.
  • Cross-Functional Collaboration: Work closely with the AI Technical Lead and stakeholders across departments to ensure solutions meet business needs.

• Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, or a related technical field.
• Minimum 5 years' experience in an IT role, with 1 to 2 years in AI and related fields.
• Recent graduates or candidates with internships/projects in AI/ML are welcome.
• Certifications such as Microsoft Azure AI Fundamentals, AWS Certified Machine Learning, or Google AI certifications are a plus.
• Proficiency in Python or R, with familiarity in ML libraries such as Scikit-learn, TensorFlow, or PyTorch.
• Basic understanding of data visualization tools (e.g., Matplotlib, Seaborn).
• Awareness of cloud services such as Azure, AWS, or Google Cloud, with hands-on experience being a plus.
• Knowledge of data processing tools like SQL and familiarity with data preparation techniques for AI/ML models.
• Exposure to ETL pipelines and working with datasets from diverse sources.
• Demonstrated experience through coursework, internships, or personal projects in developing and deploying machine learning models.
• Strong ability to work in a team, learn quickly, and apply feedback to improve performance.
• Problem-Solving: Logical and creative thinking to address challenges in AI implementation.
• Communication: Ability to articulate technical concepts to non-technical team members and stakeholders.
• Ethical Awareness: Understanding the basics of ethical AI practices, such as fairness and data privacy.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Salary: $3500 to $4000
Work Location: West
Work Days: 5 Days

Responsibilities:
• Perform factory routine test and check of switchboards completed in the workshop.
• Testing and commissioning of switchboards on board vessels or on-site.
• Attend to warranty claims / quality complaints.
• Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.
• Assist the Manager in quality responsibilities and achieving quality objectives.
• Maintain good housekeeping in the QA Department.
• Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.
• Follow the procedures of Quality Management System for effective implementation and control.

Requirements:
• ITC / Nitec / Diploma in Electrical Engineering
• At least 2 years of relevant QA experience in the marine industry or electrical switchboard manufacturing company
• Responsible, reliable and dependable
• Singaporean only need apply

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
www.united-personnel.com

EA Licence No.: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notifie

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The SMU Urban Institute, launched in early 2024, is a university-level research institute dedicated to advancing an interdisciplinary research agenda. Leveraging SMU's strategic position as a dynamic management university in Singapore's city centre, the Institute aims to make a meaningful impact through the study of Asian cities. We are currently seeking individuals with specific skillsets to support the various ongoing research projects at the Institute.

Work under supervision of PI (Principal Investigator) to create and operate a large-scale taxi/ride-hailing simulator in Singapore setting. The major responsibilities are:

• Refit an existing large-scale taxi/ride-hailing simulator using latest street topology.
• Process large datasets from LTA and Gojek to prepare for simulation calibration.
• Design an automated process to calibrate the simulation model, so that it is consistent with real-world data.

• Bachelors/Masters degree in Computer Science or a related computing focused discipline is required.
• Previous research experience is highly preferred.
• Excellent coding ability and experience in Python or Java is essential.
• Coursework in data structures and algorithms, probability and statistics.
• Experience with geospatial data analytics is a big plus.
• The candidate should provide a sample of significant project on github/bitbucket.

#LI-XL1

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are seeking a System Engineer for our client ST Engineering.

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Explore related work in TEE-enabled AI applications.
• Build and implement techniques to guarantee the security of the AI applications while minimizing the impact on their accuracy and efficiency.
• Evaluate the techniques on relevant datasets.
• Write reports/papers on the techniques and results.

• Bachelor or Master degree in Computer Science, Information Technology, Cybersecurity, or closely related disciplines from an institution of higher learning
• Relevant research experience in machine learning, computer vision, or natural language processing
• Excellent knowledge/proficiency in programming software/languages such as PyTorch is required
• Demonstrated experience and know-how on machine learning, computer vision, or natural language processing. Research experience on foundation models and/or TEEs is a plus.
• Good analytical, technical and problem solving skills
• Applicants with research publications in top AI venues will be advantageous
• Self-motivated individual who can work independently and also collaboratively with team members

#LI-JN2

Your Role

• We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician (electrical diagram,Electrical circuit) repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3500 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

We are seeking a highly skilled QA Engineer to join our team, with experience in both the oil & gas and semiconductor industries. The successful candidate will play a crucial role in ensuring that our products and processes meet the highest quality standards and comply with industry regulations

Job Description

• Quality Assurance: Oversee and manage quality assurance processes to ensure compliance with industry standards and company policies in both oil & gas and semiconductor fields.
• ISO Audits: Conduct internal and external ISO audits (including ISO 9001) to maintain certifications and ensure adherence to ISO standards.
• Process Improvement: Identify areas for improvement, develop corrective actions, and implement solutions to enhance quality and operational efficiency.
• Documentation: Maintain comprehensive records of quality control procedures, audit findings, and corrective actions.
• Training: Provide training and support to staff on quality standards, ISO procedures, and industry best practices.
• Collaboration: Work closely with other departments to integrate quality assurance into all processes and projects.

Job Requirement

• Education: Bachelor’s degree in Engineering, Quality Management, or a related field.
• Experience: Minimum of 5 years of experience in quality assurance within the oil & gas and semiconductor industries.
• ISO Expertise: Proven experience in conducting ISO audits, particularly ISO 9001.
• Skills: Strong analytical skills, attention to detail, and proficiency in quality management tools and software.
• Certifications: Certified ISO Lead Auditor or similar certification is preferred.
• Communication: Excellent written and verbal communication skills.

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The candidate will be responsible for conducting AI research on career trajectory analytics. Successful candidate will be part of an active research team led by Prof LIM Ee Peng from School of Computing and Information Systems, Singapore Management University.

• Code development
• Database management
• Data analysis and visualization
• Experiment design and implementation
• Software documentation
• Meeting arrangement
• Presentation
• Report writing

• Minimum Bachelor's degree in Computer Science, Information Technology, Information Systems or closely related disciplines from a reputable institution of higher learning
• Relevant research experience is preferred
• Proficiency in programming in Python and related packages
• Knowledge in large language models, databases (including SQL), NLP, and machine learning.
• Experience with research works is preferred
• Good analytical, technical and problem-solving skills
• Applicants with research publications in AI or NLP area will be advantageous
• Self-motivated individual who can work independently and also collaboratively with team members

#LI-JN2

ob Overview:

We are looking for a System Integration Engineer / Industrial Communication Programmer to join our team. In this role, you will work closely with contractors and engineers to manage the installation and integration of digital power meters, IoT devices, and routers at different locations. You'll need expertise in battery system controls, Modbus/serial communication, and coding IoT devices to support Battery Energy Storage Systems (BESS). A strong grasp of Node.js, JavaScript, and communication protocols like TCP/IP and MQTT is essential.

Key Responsibilities:

Installation & Supervision

• Work with contractors to ensure proper installation of digital power meters, IoT devices, and routers on-site.
• Verify that all systems are installed according to project requirements and industry standards.

System Integration & Programming

• Understand battery system controls and Modbus/serial communication signals.
• Code IoT devices to enable communication with BESS system controllers.
• Use programming skills to integrate and transmit data seamlessly across devices.

Technical Proficiency

• Apply Node.js or JavaScript to develop and troubleshoot system integrations.
• Implement communication protocols like TCP/IP and MQTT to ensure smooth data transfer.

Monitoring & Maintenance

• Monitor system performance and building power online to maintain optimal functionality.
• Assist in enhancing the platform’s maintenance processes to improve system reliability.

Qualifications & Skills:

• Programming Languages: Proficient in Python, R, Node.js, Node-RED, and JavaScript. Knowledge of C# or other programming languages is a plus.
• Communication Protocols: Familiar with Modbus and serial communication. Ability to work with digital and analog signals.
• Problem-Solving: Strong analytical skills for troubleshooting system integration issues.
• Collaboration: Effective communication skills to work with contractors, engineers, and cross-functional teams.
• Reliability: Dependable with a strong sense of responsibility for system monitoring and maintenance.

Education & Experience:

Bachelor's degree in Electrical Engineering, Computer Science, Information Technology, or a related field.

3+ years of experience in system integration, industrial communication, or a similar role.

Job Title: Assistant Engineer (ID4633)
Location: : Woodlands
Working Hour： Mon - Fri 8.15am- 5.30pm
Salary: $2600-$3000

Job Description:
• Assist in the design, development, and testing of mechanical systems and equipment.
• Support senior engineers in planning and executing projects.
• Perform routine maintenance and troubleshooting of mechanical machinery.Conduct inspections and quality checks on mechanical components.
• Assist in preparing technical reports, documentation, and drawings.
• Collaborate with other departments to ensure project goals are met.
• Monitor and ensure compliance with safety and regulatory standards.
• Provide technical support during installation and commissioning of equipment.
• Assist in solving mechanical issues and suggesting improvements.

Requirement
• Candidate must possess Diploma in Mechanical or Engineering|
• No experience require

Job Title: KDB+ Engineer (ID1384)
Location: Customer Site
Working Hours: Mon to Fri 9am to 6pm
Salary: $7000 to $7500

Job Description
• Implementation of Engineering/Architecture standards and programs
• Project management of key components
• Follow SDLC and Engineering standards
• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to
• identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging

Requirements:
• Bachelor's degree in computer science, information systems, or similar
• At least 1.5-2 years’ experience on KDB+ including the delta control platform (Kdb+ is a high-performance column-oriented database from Kx Systems Inc. kdb+ is designed to capture, analyze, compare, and store data − all at high speeds and on high volumes of data)
• Know how to use q (q is the general purpose programming language integrated with kdb+).
• Experience within the technology or banking industry
• Experience of developing or supporting q/KDB+ solutions
• Experience of developing Java solutions is a plus.
• Scripting (Shell)
• Unix (preferably Linux)