Roles & Responsibilities

• Project specifications, construction drawings and Building Control Act and Regulations.
• To oversee in all aspects relating to the construction of the Project, keeping and submitting records.
• To provide full support and assistance, as and when directed by the Superintending Officer and/or Professionsl engineer.
• To check and assess temporary works by the Contractor to ensure that the works are safe and in compliance with all relevant Regulations.
• To ensure that Contractor’s working procedure complies with the agreed method statement and relevant workplace safety and health regulations and to direct modification to the procedure, if necessary, to comply with the agreed method and safety and health regulations.
• To inspect completed work and prepare defects list if necessary.

Requirements

• Degree in Civil and Structural engineering
• Possess a valid RE Certificate

- Min. 8 years relevant local experiences in Civil Engineering Projects

( Preferable 5 yrs of local experience in Pipejacking works )

- Degree in Civil Engineering recognized by the Professional Engineer Board (PEB)/ Building Construction Authority (BCA) is a must or

- Possessed RE Cert

- Singaporeans are welcome to apply

Job Description

• Main Con
• Experience in LTA/ PUB Project Lifting Operations
• Certified Resident Engineer / Possess PEB Recognized Cert

Responsibilities
• Responsible for lifting activities on site
• Prepare lifting plan and Risk Assessment for lifting operations
• Ensure all lifting activities comply with safety regulations

Requirements
• Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioner of Building Control as eligible for application as a Resident Engineer including five (5) years of experience in the construction supervision for LTA/ PUB projects
• At least 5 years of engineering experience in Infrastructure project.
• Experience with LTA road, bridges project would be an advantage

• Must have lifting certificate from IES / MOM with 5 years related exp for lifting engineer role

• Assist Project Manager in project planning, programming and monitoring process of M&E works and overseeing the project;
• Monitor and report on the progress of work to project manager;
• Control the progress of RFA, RFI, Shop Drawings, Technical Submissions and Equipment/Material Procurement/Fabrication/Delivery Status for on-time completion.
• Coordinate with client’s representatives, consultants, and subcontractors on all technical matters, including submission of method statement, drawings, materials, samples and work progress;
• Ensure mechanical and electrical engineering projects, initiatives, and processes and in conformance with the Company’s established policies and objectives;
• Carry out inspection of MEP works prior to concreting or subsequent construction works;
• Assist in supervising and coordinating MEP services work closely with other departments;
• Participate in all relevant project review meetings, site meetings, design meetings, and other project relevant meetings;
• Responsible for carrying out M&E technical meetings and resolving technical issues with record.
• Responsible for M&E drawing coordination and production of CSD and individual service drawings quality.
• Responsible for conducting QA/QC inspection, managing RE, RTO and responsible for clearing QA/QC inspections to meet with construction schedule.
• Provide and maintain all site inspection records & T&C records up to date.
• Ensure quality of MEP workmanship and compliance with safety and environmental requirements
• Provide and maintain all site inspection records & T&C records up to date.

• Making plans using detailed drawings
• Preparing estimates and budgets
• Creating accurate project specifications
• Designing engineering experiments
• Creating technical reports for customers
• Completing regulatory documents concerning safety issues
• Finishing projects on time and within budget
• Communicating with clients and coworkers about analysis results

Job Requirements:

• Degree in Information Technology or equivalent.
• Must have minimum 8-10 years of experience in Data Engineering.
• Must have experience in Azure Datalake Storage and Dremio.
• Must have experience in Power BI visualisation.
• Must have experience in Spark SQL, DAX, PowerQuery M
• Must have experience in Data Modelling with Data bricks and Delta Lake
• Experience in Security and Governance tools Unity Catalog and RLS
• Must have strong understanding of Statistics.
• Good to have certification in Data Bricks and related technologies

Our client is looking for a highly skilled and motivated Network Engineer. The ideal candidate will have at least 5 years of experience of maintaining and optimizing the network infrastructure and troubleshooting issues.

This is a full-time contract role in Singapore. It is a hybrid working arrangement.

Job Description

• Manage and maintain network operations, ensuring high availability and performance
• Configure and troubleshoot Cisco switching and routing equipment
• Implement and manage Cisco SDWAN solutions
• Work with Nexus switches and Nexus Dashboard
• Manage and optimize wireless networks, particularly Aruba systems
• Implement and maintain network security measures, focusing on Palo Alto Networks (PAN) solutions
• Configure and troubleshoot Prisma Access and Global Protect client interactions
• Manage tickets and provide timely resolutions to network issues
• Work hours: Monday - Fridays, 9am to 6pm

This is a 12-month contract role with the opportunity for renewal.

Requirements

• Bachelor's degree in computer science, Network Engineering, or related field
• Proven 5 years of experience as a Network Engineer, with a focus on Cisco technologies
• Strong knowledge of network operations and troubleshooting
• Expertise in Cisco switching, routing, and SDWAN
• Experience with Nexus switches and Nexus Dashboard
• Familiarity with wireless networking, particularly Aruba systems
• Knowledge of network security, specifically Palo Alto Networks (PAN) solutions
• Understanding of Prisma Access and Global Protect client interactions
• Excellent problem-solving and analytical skills
• Strong communication skills in both English and Mandarin
• Singapore Citizen/PR
• An advantage to have: AWS cloud networking experience and relevant certifications such as CCNA, CCNP, or equivalent

Work location: Raffles Place/Tanjong Pagar

Apply online now to be part of a leading influencer marketing agency and develop yourself in this industry.

We regret that we will be in touch with shortlisted candidates only. We seek your understanding on this.

For clarifications, please contact karyn(@)jobsjolt.com (Personnel Reg: R24120779)

Employment Agency: Jobs Jolt Private Limited

EA Licence No.: 24C2131

www.jobsjolt.com

www.remotejobsasia.com

Title: System Engineer

For quicker response, plz share your resume to [email protected] or WA at +65 92333815.

JD:

• Windows system administration, including PowerShell scripting, system hardening, patching etc.
• Linux (SuSE and Redhat) system administration, including shell scripting, system hardening, patching etc.
• Virtualisation (VMware) administration, including provision of resources, hardening, patching etc.
• Knowledge in Security Remediation process (vulnerability assessment and patch management)
• Commercial Clouds (AWS, Azure and GCP)
• Infrastructure troubleshooting (server, network and etc)

Requirements

• Strong background in IT, Computer Science / Computer Engineering, or related discipline
• Minimum 3 years of relevant working experience in the above technology is preferred.
• Working with Docker Containers and Kubernetes
• Setting up and managing commercial cloud platform such as AWS, Azure or GCP
• Infrastructure As Code, IT Automation Tool such as Ansible, Puppet. "

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Description & Requirements

· Assist the project team on day-to-day management, site technical/ engineering matters and authority submissions.

· Prepare method statements, monthly progress claims measurement and reports.

· Ensure that the works are carried out in accordance with the Project Quality & Safety Plan, contract requirements, including drawings and specifications

· Supervise and monitor projects are carried out in accordance to company’s operating procedures, quality standards & contractual specifications.

· Ensuring supervisors & foremen meets clients’ regulatory work requirements.

· Interpret engineering documents and drawings for field personnel

· Ensuring environmental, safety and health practices are always carried out.

· Perform other duties / tasks as assigned by immediate superior or Head of department.

Requirements

· Diploma in Civil & Structural Engineering.

· Proficient in MS Office

· Strong and clear communication skills with proven ability to engage others

· Organised, meticulous with positive work attitude

We are seeking a talented and detail-oriented Release Engineer to develop, maintain, and optimize tools and processes that improve engineering productivity and operational efficiency. The ideal candidate will drive alignment between development and operations teams, enhance automation practices, and deliver high-quality solutions that support continuous integration and deployment pipelines.

Key Responsibilities:

• Develop, maintain, and administer tools to automate operational tasks and improve productivity.
• Create reusable, scalable, and testable automation scripts and tools for routine tasks.
• Drive standardization, automation, and self-service practices in the SDLC/SDLC2 processes.
• Identify and implement industry best practices and pursue continuous improvement opportunities.
• Propose, research, and prototype new technologies, tools, and concepts, integrating them into team practices.
• Develop and implement CI/CD roadmaps for projects.
• Configure and manage Jenkins CI/CD pipelines, enabling smooth production deployments.
• Configure and integrate OSS, Sonar, and Fortify for continuous quality assurance, including automation testing and load testing.
• Collaborate with development and operations teams to enhance automation and cloud adoption.
• Support Agile/Scrum methodologies during project execution.
• Automate continuous delivery and on-demand capacity management solutions.
• Troubleshoot, diagnose, and resolve software and system issues efficiently.
• Develop configuration and infrastructure solutions for internal deployments.
• Build and manage EAPI with unit testing, code coverage, and enhancements.
• Suggest architecture and process improvements.
• Evaluate and recommend new technologies and vendor products.
• Ensure critical system security using best-in-class security solutions.

Qualifications:

• Proven experience in release engineering, DevOps, or related roles.
• Hands-on expertise with CI/CD tools like Jenkins, GitLab, or Azure DevOps.
• Proficiency in automation scripting (Python, Bash, etc.) and infrastructure-as-code (e.g., Terraform, Ansible).
• Solid understanding of Agile methodologies and cloud technologies (AWS, Azure, or GCP).
• Familiarity with static and dynamic code analysis tools (SonarQube, Fortify, etc.).
• Strong problem-solving skills and a proactive approach to troubleshooting.
• Experience with containerization tools (Docker, Kubernetes).
• Knowledge of monitoring and logging solutions (ELK, Prometheus, Grafana).
• Experience with security compliance frameworks and standards.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Job Description & Requirements

Job Description & Requirements

Roles and Responsibilities

• Site project management.

• Overall project planning, scheduling, monitoring and updating to meet project

completion targets.

• Daily site activities planning, preparing

work breakdown, daily site operations, site

coordination, monitoring and report work

progress.

• Work closely with sub-contractors on

project progress and ensure timely work

arrangements

• Liaise with consultant and carry out site

inspection.

• Attend weekly or monthly meeting with

sub-contractors on work progression and

prepare monthly meeting progress report.

• Preparation of structural analysis, loading

calculation and drawings.

• Establish good relationship with all

relevant parties.

• Ensure site safety & compliance to

authorities’ requirements.

• Perform other construction-related

duties as assigned by Reporting Manager.

Job Requirements:

Degree in Civil or relevant Engineering

Min. 3 years of working experience.

Office software

Experience in Infra-structure project more

than 200million.

• Ensure the BWTS & SCRUBBER systems achieve the required technical standards

and performance.

• Ensure the BWTS & SCRUBBER systems’ certificates and documents are

systematically updated and stored.

• Ability to supervise the installation of ballast water treatment system & Scrubber system.

• Effective implementation of the Company’s planned maintenance system.

• Prepare, arrange, and manage class, statutory, and other vessel surveys.

• Prepare, manage, and monitor dry-dockings and other required repairs and maintenance

jobs.

• Review and train vessels’ crew performance.

• Any other tasks as assigned by the company.

Job Responsibilities:

• Design electrical systems for construction projects, including power distribution, lighting, and safety systems.
• Prepare detailed electrical drawings, specifications, and technical documents.
• Conduct load calculations and electrical system analysis to ensure efficiency and compliance with codes.
• Collaborate with architects and other engineers to integrate electrical systems into overall project designs.
• Review and approve electrical contractor submittals, shop drawings, and material samples.
• Conduct site inspections to monitor the progress of electrical installations and ensure compliance with specifications and standards.
• Troubleshoot and resolve electrical issues that arise during construction and commissioning phases.
• Ensure that all electrical systems are installed safely, efficiently, and in accordance with local codes and standards.
• Prepare progress reports and documentation for project management and stakeholders.

Job Requirements:

• Bachelor’s degree in Electrical Engineering or a related field.
• 3–7 years of experience in electrical engineering, preferably in the construction industry.
• Proven experience with electrical design and installation for large-scale projects.
• Familiarity with project management and coordination with contractors and subcontractors.

A. Main Responsibilities

1 Responsible for all on-site technical and engineering matters.

2 Ensure works carried out meet company’s quality standards & contractual requirements.

3 Involved in project planning, monitoring project progress and schedule.

Including prepare work plan, schedule, preparation all the related work procedure/method statement, job safety analysis, technical clarification.

4 To co-ordinate with the client, consultant, sub-contractors on all project aspects and need be, to provide all technical and non-technical resolutions followed by documentation.

Include attending all progress meeting.

5 Assisting Project Manager in monthly progress claims and monthly progress reports.

6 Ensuring supervisors, foremen, workers and sub-con meets client & regulatory work requirements. 7 Ensuring Environmental, Safety and Health practices are carried out at all times.

8 Other ad-hoc duties assigned from time to time

Job Description

Applicant should be proficient or willing to learn:
- Autocad (and other software to create Technical Drawings)
- Robotic arm programming
- AGV programming
- Programming for PLC of various brands
- Other relevant programming languages

Job Responsibilities

- Prepare and conduct presentations at client site

- Site scheduling

- Able to keep up with managers for ongoing projects

Requirements

Salary will be based on experience and expertise.

To be discussed in person.

Fresh Graduates are welcome to apply.

Job Type: Full-time

Pay: $3,500.00 to 4,000.00 per month

Work Location: In person

Job Descriptions:

• Responsible for on-site construction technical management, ensuring construction quality and progress;

• Participate in the review of construction drawings and technical briefings, ensuring the project is constructed according to the drawings;

• Coordinate the work of various construction teams to ensure smooth operation on the site;

• Timely identify technical issues on the site and propose solutions;

• Responsible for filling in the construction log and reporting on-site issues;

• Assist the project manager with quality inspections and safety supervision during construction.

Job Requirements

• At least one year of relevant work experience;

• Candidates need to communicate in Chinese with the employer and site management staff;

• Strong communication and coordination skills, familiar with construction site management, and capable of solving on-site technical issues.

Follow the Project Management Process from award until handover including all statutory requirements and deliverables

• Develop comprehensive project plan for multiple projects

• Coordinate and be involved in pre-& post tender survey / ordering and pre-con survey on the existing building.

• Provide regular project management reports for management during Work in progress (WIP) review. • Directs and coordinates activities of project team which includes attend site meeting, involve in all internal and external inspection / handover of projects for public use with no critical defects

• Coordinate daily activities and resolve technical problems

• Strong project management skills.

• Good planning, analytical and organizational skills.

• Financial ability.

• Elevator modernization knowledge and experience.

• Great interpersonal skills and customer-oriented behaviour.

• Collaborative approach, strong team-working skills and self-motivated

• Demonstrate leadership ability.

• Desired university / diploma education in Mechanical, Electrical.

• Familiarity of elevator and escalator products knowledge. • Minimum 4 years of project management in lifts & escalator (preferred) or other relevant experience. • Good spoken and written English / Mandarin (Added adavantage)

• Preferably possesses own transport

Job Summary

The M&E QA/QC Engineer will assist QA/QC Manager in the M&E and piping works for Integrated Waste Management Facility project. He / She should have a proven track record with excellent communication skills and possess strong technical knowledge of mechanical, electrical, structural and piping systems installation, as well as substantial hands-on project quality documentation and turnover experience in the construction sector.

Job Description

• Conduct site Audit on the sub-contractor/vendor.
• Ensure that adequate equipment and facilities are provided for verification of product quality.
• Ensure that all controlled documents are administered effectively.
• Quality control of sub-contractors.
• Daily coordination of all site work activities on Piping, Equipment installation.
• Liaising with Client inspector/Authorized inspector to ensure project requirement is fully achieved through out the project.
• Coordinate with sub-contractor/vendor to resolve quality issues and follow up for corrective actions.
• Carry out verification of purchased products in vendor's premises as specified in contracts.
• Monitor and control quality of purchased products.
• Ensure identification and traceability of incoming, in-process finished products.
• Stipulate and control adequate criteria for workmanship.
• Monitor and control quality of special process performed.
• Ensure that all inspection, test and identifications are carried out according to quality plan or documented procedures.
• Ensure that all inspection and test equipment are properly calibrated and controlled.
• Ensure that all nonconforming materials and products are adequately controlled.
• Investigate the cause of the nonconforming products and the corrective action needed to prevent recurrence.
• Ensure that all quality reports and customers' complaints are analyzed with adequate corrective actions taken.
• Ensure that quality records are properly stored and maintained.
• Define quality requirement for service and installation of products.
• Maintain adequate statistical techniques to control product and process quality.
• Compile Manufacturing Data Report (MDR).

Requirements

• Bachelor's degree in Mechanical, Electrical, or a related field.
• 5 years QAQC experiences in EPC projects.
• Knowledge in Inspection of Pressure Vessel, Piping, FRP tanks, Rotating equipment such as pumps, fans, agitators, etc.
• Knowledge in Non-Destructive Test such as RT, UT, PT, MT and able to interpret test results.
• Able to read, understand and interpret technical requirements, quality procedures, drawings, P&ID.
• Detail-oriented and have strong communication skills and able to work with people from all levels.
• Experiences in wastewater, desalination, water utility, incineration, power plant packages are preferred.
• Comfortable working within a fast-changing environment, ability to multi-task and cope with ambiguity.
• Strong communication and interpersonal ability, coupled with influencing skills.
• Strong verbal & written communication skills (English and preferably Mandarin)
• Independent and a self-starter, with strong personal drive to initiate and implement.
• Good knowledge of documentation procedures.
• Hands on experience with pressure vessel, PED & MOM requirements, EN standards
• Proficient with Microsoft Office such as Word, Excel and Power Point.
• Ability to multi-task and be flexible/adapt to rapidly changing project requirements/timelines.
• Meticulous and analytical with excellent problem-solving skills.
• Able to work under tight deadlines.

Description:

• Perform preventative maintenance, repairs, installations, commissioning, and general servicing activities.
• Effective collaboration with management is vital to ensuring high levels of customer satisfaction through direct engagement.
• Regular communication with customers, the service team, and subcontractors is encouraged to foster positive relationships and enhance the overall customer experience.
• Timely responses to system breakdown and the execution of scheduled preventive maintenance are crucial responsibilities.
• Coordinate and monitor work progress with customers and relevant stakeholders to facilitate prompt installations, as well as supervising subcontractors' activities on-site.
• Ensure that all installations adhere to project specifications is critical. This role entails managing system applications, drafting, database generation, and the commissioning of the systems for which one is responsible.
• Available for 24/7 standby duty is expected to adequately address any complaints or breakdowns.

Job Requirement:

• Bachelor's degree in Engineering or its equivalent with minimum 3 years relevant working experience.
• Excellent communication and interpersonal abilities with a proven capability to work collaboratively with both internal and external partners.
• A proactive self-starter with strong initiative and a collaborative spirit.
• An adaptable individual who can thrive under pressure and handle multiple tasks in a fast-moving environment.

We are looking for a Desktop Support Engineer with expertise in Hardware Support in Desktop Systems, Mobile Devices and IPT. You will be part of the Client Services On-Site Delivery (OSD) team within Core Engineering that provides on-site technical support for internal business users, covering workplace systems, hardware, and multimedia support. The role involves hardware lifecycle management, infrastructure build-out, troubleshooting, and multimedia event support, with occasional data center services, cabling, and patching in regional offices.

Key Responsibilities

• Provide on-site support for workplace hardware and software, including desktop systems, mobile devices, and IPT.
• Handle hardware setup, provisioning, and lifecycle management, including inventory scanning and disposal.
• Offer second-level support for internal users and high-touch support for Platinum users.
• Perform Move, Add, Change (MAC) tasks, power-down execution, and BCP site maintenance.
• Troubleshoot Windows 10/11 systems, desktop builds, and software distribution processes.
• Document and update procedures, ensuring clarity and accessibility.
• Collaborate with engineering teams on workplace-related projects and pilot testing.
• Manage vendor coordination for project and operational needs.

Skills and Qualifications

• Strong knowledge of desktop hardware, telecom, multimedia, and mobile devices (e.g., BlackBerry).
• Expertise in Windows 10/11 troubleshooting and software distribution processes.
• Excellent communication and teamwork skills to engage with end users and offshore teams.
• Ability to prioritize tasks, track multiple assignments, and escalate issues when needed.
• Flexible schedule with the ability to work extended hours or weekends when required.
• Vendor management and coordination experience.

This role is on an initial 6 months contact role.

Job Overview

We are seeking an experienced Automation Engineer with expertise in DeltaV systems to support the commissioning, testing, and optimization of automation processes in a pharmaceutical manufacturing environment. This role focuses on ensuring compliance with GMP standards while driving efficient system performance.

Key Responsibilities

• Configure, maintain, and troubleshoot DeltaV automation systems to support manufacturing operations.
• Ensure reliable performance and minimal downtime of control systems.
• Lead the commissioning and testing of automation systems, ensuring readiness for operational use.
• Develop and execute protocols for FAT, SAT, IQ, OQ, and PQ phases.
• Ensure automation systems comply with GMP, GAMP 5, and FDA regulatory requirements.
• Maintain accurate documentation and support audits as required.
• Identify and implement improvements to enhance system efficiency and reliability.
• Conduct root cause analysis for automation issues and provide corrective actions.

Qualifications

• Education: Bachelor’s degree in Engineering, Automation, or a related field.
• Experience: 5-7 years in automation, with a strong focus on DeltaV systems, commissioning, and validation.
• Skills:Proficient in DeltaV configuration, commissioning, and troubleshooting.
  Hands-on experience with validation processes (FAT, SAT, IQ, OQ, PQ).
  Strong understanding of GMP and regulatory requirements.
  

Responsibilities:

• Set up, deploy, and maintain systems and networks for project requirements.
• Develop technical proposals and deliver solutions within quality standards and deadlines.
• Provide technical guidance, expertise, and support in problem-solving and decision-making.
• Participate in cybersecurity risk assessments, system hardening, and VAPT activities.
• Conduct UAT for systems, storage, switches, routers, and firewalls.
• Perform system and network hardening, VAPT tests, and recommend solutions.

Prerequisites:

• Degree in Information Technology, Computer Science, or a related field.
• Hands-on experience with designing, setting up, hardening, and deploying Windows/Linux OS, storage solutions, and MSSQL servers.
• Proficiency with Huawei/Cisco switches, routers, FortiGate firewalls, NMS, and MFA software.
• Skilled in preparing documentation for system setup, deployment, and hardening per project requirements.
• Strong knowledge of cybersecurity principles, hardening techniques, scripting, and related tools.
• Certifications such as CCNA, CISSP, Security+, or CISA are advantageous.
• Willing to provide support during off-hours for project-related system issues.

Job Description & Requirements

Job duties and responsibilities:

1. Perform certification of release to service

2. Perform and certify aircraft maintenance tasks

3. Inspect, troubleshoot, and repair all associated aircraft systems

4. Signing off tasks and complying with airworthiness requirements

Experience and Qualifications:

1. Minimum at least five years’ experience as an LAE capacity

2. A CAAS license or an Aircraft Maintenance License can be transferable to a CAAS license such as EASA, CASA, DCA, CAD or CAA.

3. Possess at least 2 B1 or B2 aircraft-type rating on A320, A330, A350, A380, B787, B777, B747, and/ or B737.

4. Well-written and spoken English essential.

5. Good computer and interpersonal skills

We are seeking a skilled and motivated Senior Software Engineer to join a dynamic engineering team at an international company.

As a Senior Software Engineer, you will play a critical role in designing and building robust systems while mentoring junior engineers and collaborating with cross-functional teams.

Key Responsibilities:

Design & Development:

• Architect, develop, and deploy high-quality software solutions
• Build scalable, cloud-native applications leveraging platforms like AWS, GCP, or Azure

Code Quality & Best Practices:

• Write clean, maintainable, andwell-documented code.
• Conduct code reviews, ensure adherence to best practices, and guide the team in implementing industry standards.

Collaboration:

• Work closely with the Engineering Manager, product managers, and designers to deliver impactful features.
• Collaborate with cross-functional teams to solve complex technical challenges.

Required Qualifications:

• 6+ years of experience in software development with expertise in GoLang, TypeScript, JavaScript, Python
• Experience in Frontend development would be an advantage
• Proven experience in designing, building, and maintaining scalable systems.
• Strong understanding of cloud platforms (AWS, GCP, or Azure) and microservices architecture.
• Proficiency in modern development tools, version control systems (Git), and CI/CD workflows.
• Excellent problem-solving skills with a focus on delivering high-quality results.
• Familiarity with monitoring, logging, and security best practices in cloud environments.
• Strong communication and teamwork skills with a proactive mindset.

Job Responsibilities:

· To provide technical and maintenance support for the network and security products.

· To work with the team to ensure that clients get the best support they need

· To respond to enquiries professionally

· To able to stage or research before responding to customer

· To flag out complex/difficult cases to team lead and follow through with both external and internal stakeholders

· To document troubleshooting and problem resolution steps

· To be on 24x7 rotating on-call standby for our customers & partners

Requirements:

· ITE or Diploma or Degree in Computer Science/IT Related Fields with a minimum of 1 year Network Security related experience

· Quick and keen to learn new technologies

· Resourceful, creative, independent but able to work well in a team

· Action and customer oriented; Takes initiative and adheres to deadlines

· Taking ownership of technical issues

· Good written and verbal skills; excellent phone manner.

· Firm understanding of TCP/IP, OSI Layer, network security, network routing and switching

· Good troubleshooting skills

· Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year

· Relevant network or security certification will be plus point