• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

• To plan and execute corrective/preventive maintenance on facility equipment and production equipment to ensure good efficiency and availability.
• Implement TPM program in HPSL such as autonomous maintenance and critical spare part management.
• Engage external equipment vendor for service contract and ad hoc diagnostic or corrective maintenance activities.

Support safety and EHS related activities and audits.

Description of Responsibilities and Duties

1. Plan and execute corrective/preventive maintenance on facility equipment and plant equipment to ensure good efficiency and availability. Generate equipment and facilities related records/reports/ documentations on above activities.
2. Implement TPM strategy. Responsible for tracking machinery spare parts usage, maintaining adequate quantity, critical parts requirement, spare parts management, continuous improvement, and ISO audits.
3. Support EHSS related topics, ensure site is in full compliance with Environment, Health and Safety (EHS) and Security regulation and policy.
4. Resolve various equipment performance issues internally before approaching equipment vendor. Review equipment log and technician feedback for quick solutions.
5. Liaise and co-ordinate jobs to be performed by contractors for facilities and plant equipment. Ensure work completion and achieve high standard of work.
6. Perform site EHSS inspection/audits and ensure that all corrective / preventive actions are close in timely manner. Responsible for internal/external audits and EHSS activities.
7. Interpret electrical diagrams and mechanical drawings for equipment troubleshooting with at least 3 years hand-on experience
8. Evaluate existing/new contractors’ performance and negotiate with them on quotations and service level.

Knowledge:

• Hands on experience in mixer and milling equipment maintenance is an advantage.
• Knowledge in TMP, Equipment FMEA is an advantage.
• Knowledge in facilities maintenance (Electrical, water, AC) is an advantage.
• EHS competence, familiar with ISO45001 & ISO14000 is a plus.

Skills:

• Able to read electrical, hydraulic, pneumatic and mechanical diagrams and carried out maintenance work accordingly.
• Lead and guide technicians on above work.

Abilities:

• Operational hands-on experience
• Work under pressure and multi-tasking.
• A good team player and have good interpersonal skills
• Safety conscious

Education:

Degree/Diploma in Mechanical Engineering or equivalent

Experience:

• Minimum 5 years of relevant working experiences
• Experience in chemical and mechanical process

Competencies:

• Fast Learner
• Willingness to learn
• Self-Initiative
• Team Spirit
• Self-responsibility
• Physical Fit

Working Conditions:

Chemical Production Environment. A skin allergy/blood count medical test may be required as part of the employment medical checkup.

Responsibilities:

• Assist the project manager with on and off site meeting pertaining to the technical issues
• Responsible for submission of Architectural samples, shops drawing and other related documents to the consultants or authorities
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of project
• Proven problem solving and achievements work progress according to the work schedule
• Site supervision and able to coordinate well with sub-contractors, RE and RTO

Requirements:

• Candidate must at least a Post Graduate Diploma in Civil Engineering or equivalent
• Min 3 years relevant experience in the related field for this position
• Be able to work independently with minimum guidance
• Good team player, keen desire to learn, contribute, advance and progress with the company

Job Description

Supervision and co-ordination of projects. You will work closely with the Project Team and other technical professionals, regulatory authorities and contracts to ensure that all works coply fully with regulatory and clients' requirements.

Requirements

• Degree in Civil Engineering
• Certification in BCSS
• Minimum 3 years working experience
• Knowledge of Autocad and MS Projects

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

1. Assist project manager with day to day on-site monitoring, project implementation and scheduling.

2. To schedule, co-ordinate, implement and manage projects- in part or wholly- to ensure timely work progress, goods or services delivery on schedule, while taking into account the budgeted qualities and cost.

3.Ensuring that work is carried out according to approved plans, regulations and contract specifications.

4. Accountable for the safety and quality of the project.

5.Conduct project progress meetings, as well as reviewing schedules.

6.Manage the project team’s training.

7.Liaising with consultants and sub-contractors.

8.Prepare method statement, proposal, test plan, acceptance plan and timeline schedule in collaboration with the Project Manager as the case may require.

9. Accountable for preparing weekly/ monthly progress reports.

10.Ability to read AUTOCAD / Schematic preferable.

11.Perform ad hoc duties as assign by superiors.

5.25 days work week, alternate Saturday.

8.30am to 6pm.

Requirements:

• Bachelor Degree in Civil Engineering or Degree in Project Management.
• Positive attitude, including being self-motivated, responsible, and taking ownership of work.
• Strong interpersonal and communication skills.
• Proficient in written and spoken English.
• Possess class 3 driving license.

We are looking for an Electrical Engineer with 2-5 years working experience who would have the following experience / knowledge/ qualities :-

• Basic Electrical Building Services Design knowledge
• Familiar with local codes and standards (e.g SS 568, 560 etc)
• Able to perform cable size and voltage drop calculation conforming to local codes and standards. Familiar with earthing and lighting protection works.
• Familiar with CAD software and able to make minor modification independently.
• Self-motivated individual able to lead a team of supervisors and electricians independently.
• Coordinate with Project Team to execute the works including scheduling of works for the team.
• Coordinate and support Project LEW for Power Turn ON, Testing and Commissioning.
• Project progress monitoring & updating to Project Manager
• Able to communicate and present to client on project status etc.
• Able perform Bid Estimation and submission.
• Able to perform material take off from project drawings (e.g. cable containment routing drawings, small power and lighting layout etc)

Requirements

• Min Diploma in Electrical Engineering or equivalent
• Strong technical background with sound knowledge of electrical construction works
• Proficient in MS Office (e.g Excel, Word & Power Point)
• Possess good writing, communication and interpersonal skills
• Drafting knowledge using AutoCAD is an added advantage
• Working in a “Live” process plant is an added advantage.
• Fresh Graduates are welcome to apply

We are looking for an Instrumentation Engineer with minimum 5 years experience who would have the following experience/knowledge/qualities:-

• Familiar with local and international instrument and panel installation standards
• Hands on experience in calibration of instruments
• Able to Perform Loop checks
• Coordinate with Project Team to execute the works including scheduling of works for the team.
• Self-motivated individual able to lead a team of supervisors and Technicians independently.
• Project progress monitoring & updating to Project Manager.
• Able to communicate and present to client on project status etc.
• Able perform Bid Estimation and submission.
• Able to perform material take off from project drawings (e.g Hook up drawings, P&ID, Instrument index, I/O list etc)
• Proficient in MS Office (e.g Excel, Word & Power Point)
• Working experience in “Live” Process plants is an added advantage

Our Client:

• Engineering Industry
• Central Region
• 5 Days, Monday to Friday
• Up to $8,000 per month

Responsibilities:

• Design and build data pipelines infrastructure to collect, process and store data from various sources.
• Develop data assets platform to provide a centralized repository for managing and accessing data assets.
• Implement automated SQL queries based on user-defined criteria or business requirements.
• Use techniques like query templates, metadata-driven generation, or machine learning algorithms to generate SQL queries.
• Create new IPs in Singapore in area of expertise.
• Manage collaboration projects with Institute of Higher Learning or Research Institutes on new technology development.

Requirements:

• Degree / Masters / PhD in Computer Science, Data Science, Statistics Applied Sciences or related field.
• Proficiency in Python, SQL, Java or Scala programming languages.
• Understand data warehousing concepts, ETL (Extract, Transform, Load) processes and tools like Informatica, Talend, or Airflow.
• Knowledge of relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, Cassandra).
• Familiar with Apache Airflow, Kubernetes or Ansible for automating data pipelines and infrastructure.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job Description:

- Prepare weekly reports on vehicle repair status.

- Assist in writing meeting minutes to track outstanding issues.

- Conduct team briefings before starting work.

- Coordinate and manage team assignments and vehicle parking allocation.

- Plan and monitor vehicle sequencing and status for operational tasks.

- Provide documentation support to the Operations Leader for work-related needs.

Job Requirements:

- Degree in Engineering (Mechanical, Electrical, Hydraulic, Automotive, Electrical & Electronics, Mechatronics) or a Diploma in a related field with 5 years of relevant industry experience.

- Strong team player.

- Ability to lead a team effectively.

Job Duties:

• Provide technical and engineering leadership, and supports the development of new technologies within a local laboratory
• Be accountable for accurate and timely release of testing data to customers including sign-offs of quality control data as acceptable
• Have the ability to oversee standard and/or routine technical problem solving activities and interact with customers on technical issues and questions
• Assist in the professional development of novice technicians and engineers within the local laboratory and works on well delineated technical issues including standard and routine analysis
• Carry out crucial examination and implementation of testing concepts and data and able to utilize an assortment of skill, methods, procedures and materials in advanced testing analysis
• Has a clearly demonstrated ability to apply an array of testing techniques in a rational and practical style to help examine issues and build solutions.

Job Requirements:

• Possess a minimum Bachelor Degree of Science or Engineering major and 2 years of relevant working experience in a testing related field
• Possess a high level of expertise related to scope, core theories, concepts, terminologies and boundaries of chosen engineering discipline
• Possesses a demonstrated ability to apply academic knowledge within the context of Element’s business
• In-depth understanding of testing concepts and compiles testing data from the tests performed

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

The BMS Engineer deployed on site is required to perform planned and ad-hoc maintenance works including supervise the Technicians and Contractors in carrying out the works in specific projects. The BMS Engineer should also possess good communication skills and be able to relate to different levels of people. The BMS Engineer should also be proactive in learning and implementing of new technologies on site. The BMS Engineer will also be holding a concurrent role of TE and will discharge his/her duty accordingly to the requirement of the BMS Engineer.

What you will be doing:

• Perform maintenance services and supervise contractors / vendors in the delivery of equipment.
• Assist in implementing the quality maintenance program and complying with government/statutory regulations
• Assist in managing minor projects or improvement works or repair & replacement (R&R) works and supervise the works
• Prepare and justify for variation of works
• Ensure that works are completed on time and as per contract requirements
• Establish good relations between own team members and building owners
• Ensure all fault cases are promptly followed up and closed in the CMMS / Helpdesk
• Work closely with Client’s FM team to understand the needs and requirements of the end users
• Undertake any other duties as assigned by the Client/ESS team
• On daily basis, follow up on anomalies or faults detected from the use of the BMS to optimize the building equipment;
• Deep dive into building function and equipment to improve energy efficiencies and eliminate intermittent faults, derive new fault rules specific and relevant to the Sites; and
• Manage, operate, configure, modify and perform troubleshooting on the BMS system.

You are:

• Possess a diploma in Building, Facilities, Engineering or relevant disciplines from a recognized establishment with a minimum 3 years of relevant working experience in BMS.
• Minimum of 5 years of relevant working experiences in facility management works
• Trained in Building Management System
• Fluent with Microsoft Office

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusio

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Assists Project Manager in the co-ordination of project management activities to ensure that projects are executed in a smooth and effective manner;
• Attends external project kick-off meetings, meetings with consultants as well as technical and co-ordination meetings, daily project meetings and internal project closure meeting;
• Assists Project Manager in carrying out all shop drawings and submission with Drafting Department;
• Assists Project Manager in carrying out risk assessment and other risk management activities; makes recommendations on risk control measures; communicating risk assessment to all workers;
• Ensures all contractors are safety inducted and issued with Permit before work commencement;
• Ensures the adherence to the safe work procedure (SWP) established; to inform project manager or project director of any shortcoming in the SWP or risk control measures implemented;
• Ensures the familiarization with the scope of works;
• Resolves site problems proactively in a timely manner and seeks advice from Project Manager as appropriate;
• Ensures the timely preparation of project progress and other reports;
• Follows up on all aspects of QA/QC matters; records all defects works and ensure proper documentation;
• Co-ordinates daily activities of workers’ duties and to ensure that they are performed in a proper manner;
• Makes daily checks on work progress, housekeeping and safety implementation on site with safety personnel;
• Assists in cost control by cutting materials wastage, reducing labour cost, usage of tools and equipment, etc;
• Assists the Project Manager in conducting Mass Tool Box meeting with safety personnel;
• Ensures proper project documentation including email communication;
• Assists in promoting good team morale and team spirit in the project team;
• Strong in Structural work

• any other duties may be assign

The Role:

• Implement and manage Windows-based infrastructure and associated technologies.

• Monitor and maintain the health, performance, and security of Windows servers and systems.

• Configure and troubleshoot.

• Install, configure, and manage Windows servers and services.

• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.

• Perform routine system and application updates, patches, and upgrades.

• Develop and maintain documentation related to system configurations, processes, and procedures.

• Provide level 2 and level 3 support for Windows-related issues.

• Participate in on-call rotation for after-hours support as needed.

The Requirements:

• Bachelor degree in a relevant field.

• Minimum 2 to 5 years of experience in administering Windows-based systems and infrastructure.

• Proficiency in Windows Server operating systems (2019).

• Familiarity with monitoring tools and systems management solutions.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal abilities.

• Certifications such as MCSE, MCSA, or equivalent are a plus.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

Role: Developer

Job Level: More than 6 years of relevant experience (L4)

Duration: 12 Months

Location: Singapore

Key responsibilities:

• Setup new DevOps pipeline for new releases and modules by adhering to central DevOps framework.

• Lead analysis and resolution of DevOps automation related issues

• Work with UOB Infrastructure team to provision servers & database

• Install required software and setup application environments from SIT till Production

• Support project team for any incidents relate to environments

• Coordinate with UOB Infrastructure for regular patching of server, database and middleware components

• Execute and monitor end of day batch in SIT/UAT environments

• Setup and maintain Geneos monitoring for all environments from SIT till production

• Automate manual work by using UOB authorized tools

Key Skills:

• Middleware – WebSphere, WebLogic JBoss, MQ

• DevOps – Jenkins, Bitbucket, Artifactory, Aldon

• Database – Oracle

• OS – RHEL, Solaris

• Scheduler – Control-M

• Monitoring – Geneos

• Service Management Tool – JIRA, Confluence, Remedy, ServiceNow

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

1. Candidate must Have minimum 5 years Exprience.

2. Candidate Must know how to Manage the Project.

3. Candidate Must be following Company Rules and Regulation.

4. Candidate must staying the Company Dorm.

Responsibilites

• Assist the Project Manager in producing, analysing and accepting design and technical details
• Assist the Project Manager in developing, managing and overseeing a safety management system for projects across the organisation
• Provide Engineering support to project, production and yard staff as directed by Project Manager.
• Provide technical expertise during design activities and reviews.
• Produce technical documentation as required to support daily operations and tendering activities
• Coordinate stakeholder activities during construction phases of projects not limited to clients, suppliers and contractors
• Create and maintain a culture of continuing improvement in safety performance and awareness across teams & work areas
• Execute Project Plan assigned by Project Manager.

Electrical Engineer Responsibilities:

• Designing, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Conferring with customers, engineers, and others to discuss existing or potential engineering products or projects.
• Ensuring that installation and operations conform to standards and customer requirements by preparing electrical systems specifications, technical drawings, or topographical maps.
• Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.
• Ensuring compliance with specifications, codes, or customer requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.
• Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.
• Preparing specifications for purchases of electrical equipment and materials.
• Supervising or training project team members.
• Estimating material, labor, or construction costs for budget preparation.
• Maintaining electrical equipment.
• Working with a variety of technicians.

Electrical Engineer Requirements:

• Bachelor's degree in electrical engineering degree from an accredited school.
• Licensed as a professional engineer.
• Experience in using or a desire to learn the required software.
• Knowledge of applicable codes related to electronic engineering.
• Proficient in design and calculation software.

Job Description & Requirements

Provide post-sales technical support for audio visual products and systems.

Coordinate with clients and internal teams to ensure smooth project implementation and customer satisfaction.

Conduct site visits and inspections to assess technical requirements and provide recommendations.

Troubleshoot and resolve technical issues related to audio visual systems.

Assist in the configuration, installation, and calibration of audio visual equipment.

Collaborate with sales and marketing teams to support product demonstrations and presentations.

Assist in the preparation of project documentation and reports.

Requirements:

Diploma/ITE in Electrical Engineering, AV Technology, or equivalent.

At least 5 years of experience in post-sales technical support for audio visual products is preferred.

Prior experience in automation programming will be an added advantage.

Strong technical knowledge and understanding of audio-visual systems and equipment.

Excellent troubleshooting and problem-solving skills.

GOOD RECRUITMENT PTE. LTD

EA: 19C9781

67026282

• managing parts of construction projects
• overseeing building work
• undertaking surveys
• setting out sites
• checking technical designs and drawings to ensure that they are followed correctly
• supervising contracted staff
• ensuring project packages meet agreed specifications, budgets, and/or timescales
• liaising with clients, subcontractors, and other professional staff, especially quantity surveyors and the overall project manager
• providing technical advice and solving problems on site
• preparing site reports and filling in other paperwork
• liaising with quantity surveyors about the ordering and the pricing of materials
• ensuring that health and safety and sustainability policies and legislation are adhered to.

Our Client:

• Engineering Industry
• Central Region
• 5 Days, Monday to Friday
• Up to $8,000 per month

Responsibilities:

• Design and build data pipelines infrastructure to collect, process and store data from various sources.
• Develop data assets platform to provide a centralized repository for managing and accessing data assets.
• Implement automated SQL queries based on user-defined criteria or business requirements.
• Use techniques like query templates, metadata-driven generation, or machine learning algorithms to generate SQL queries.
• Create new IPs in Singapore in area of expertise.
• Manage collaboration projects with Institute of Higher Learning or Research Institutes on new technology development.

Requirements:

• Degree / Masters / PhD in Computer Science, Data Science, Statistics Applied Sciences or related field.
• Proficiency in Python, SQL, Java or Scala programming languages.
• Understand data warehousing concepts, ETL (Extract, Transform, Load) processes and tools like Informatica, Talend, or Airflow.
• Knowledge of relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, Cassandra).
• Familiar with Apache Airflow, Kubernetes or Ansible for automating data pipelines and infrastructure.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job Description & Requirements

• Assist Project Manager in project planning and coordination of all works on site
• Manage day-to-day operations
• Attend all client, consultants, sub-contractors and site meetings
• Manage, monitor, delegate and motivate the construction project team and support quality and productivity improvement matters
• Deploy required resources such as manpower, machinery & equipment in accordance to the project requirements
• Promote strong safety culture to construction project team and to ensure site safety and environmental control measures are in place at all times
• Promote QC checks and to ensure proper documentation control on-site
• Verify and approve periodical asessment of progress claims of sub-contractors with the Project QS till the settlement of final account
• Responsible for any other role as assigned by the Project Manager from time to time

• Responding to customer service requests, diagnosing equipment problems and providing timely and effective solutions.
• Performing on-site repairs, maintenance and installations of equipment and machinery.
• Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability.
• Collaborating with internal teams, including sales, engineering and product development, to address customer needs and provide technical assistance.
• Documenting service activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability.

Duties and Responsibilities:

• Diagnose technical issues reported by customers through phone, email, or ticketing systems, providing remote troubleshooting and guidance.
• Schedule and coordinate service visits and appointments with customers, ensuring efficient use of time and resources.
• Perform equipment installations, upgrades and preventive maintenance activities according to manufacturer specifications and service agreements.
• Test equipment functionality and performance after repairs or installations, ensuring compliance with quality standards and safety regulations.
• Provide training and technical assistance to customers and end users on equipment operation, maintenance procedures and troubleshooting techniques.
• Communicate effectively with customers, explaining technical concepts and solutions clearly and concisely.
• Responding to customer service requests, diagnosing equipment problems and providing timely and effective solutions.
• Performing on-site repairs, maintenance and installations of equipment and machinery.
• Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability.
• Collaborating with internal teams, including sales, engineering and product development, to address customer needs and provide technical assistance.
• Documenting service activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability.