Responsibilities:

• Provide support for customer applications (on-premises and Cloud / SaaS based) directly and via triage to 3rd party support vendors where appropriate.
• Provide support for customer reporting solutions created using SQL, Crystal Reports, Excel and Power BI
• Write functional and technical documentation for applications and reporting solutions.
• Engage in Database Administration/Maintenance tasks on SQL Server and Azure SQL
• Respond to business user requests for change in application functional capabilities and engage with technical leadership on business demand for feature development.
• Participate in Projects involving application or data components as a SME.
• Provide high-quality support for the business-critical application(s) or data system.
• Develop and maintain an in-depth detailed knowledge of the applications you manage, including data structures, scheduled jobs, reports, and interfaces to other applications.
• Maintain know-how documentation of all the support tasks with resolution.
• Develop programmes and processes for internally developed IT systems to deliver efficient business processes.

Requirements:

• Experience in supporting and developing solutions for the Office 365 Platform including SharePoint Online, Power Automate (Flow), Power Apps, Forms Bookings etc. Operational support experience of SQL servers and knowledge of SQL Query.
• Experience supporting SaaS applications and web-based services. (websites, web applications)
• Demonstrate a good understanding of data / information architecture, Microsoft data lake, data pipelines and API integration.
• Application Knowledge of the following systems would be beneficial (Zendesk, Freshworks products (Freshdesk, Freshchat, Freshmarketer), Momentus EBMS Event Booking Management System, Online Bookings System, POS - TigerNix)
• Experience with PowerShell or other scripting code proficiency( vbscript / python)

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

Job Overview:
We are seeking a highly motivated Software Engineer to join our dynamic team. This is a great opportunity for fresh graduates to kick-start their career in software development. The role involves working on the design, development, and maintenance of software applications while learning and growing in a collaborative environment.

Key Responsibilities:

• Assist in the design, development, and testing of software applications.
• Write clean, scalable, and efficient code under the guidance of senior engineers.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Troubleshoot, debug, and optimize existing software applications.
• Participate in code reviews and follow best practices for software development.
• Continuously learn and improve technical skills through on-the-job experience and training.
• Contribute to documentation, including technical specifications and user guides.
• 
  

Required Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
• Familiarity with programming languages such as Java, Python, C++, or JavaScript.
• Strong understanding of object-oriented programming and data structures.
• Basic knowledge of databases, web technologies, and version control systems (e.g., Git).
• Ability to work collaboratively in a team environment.
• Good problem-solving skills and attention to detail.
• Strong communication skills and eagerness to learn new technologies.

Preferred Qualifications (optional):

• Internship or academic project experience in software development.
• Familiarity with agile development methodologies.
• Understanding of cloud platforms (AWS, Azure, Google Cloud).
• 
  

How to Apply:
If you are a fresh graduate with a passion for software engineering and eager to grow in a fast-paced environment, we would love to hear from you.

• Coding experience in one or more general purpose languages.
• Experience managing customer projects to completion, working with engineering teams,sales and partners.
• Experience architecting, developing, or maintaining secure Google Cloud solutions.
• Strong verbal and written communication skills (English and Mandarin Chinese), and the abili
• to develop high-quality technical documentation and presentation materials.
• At Least 7 years of security architecture and/or security engineering experience
• Hands on and deep knowledge of security principles.
• Demonstrated experience in Cloud Security delivered within the context of customer facing
• roles.
• Experience understanding attacks and mitigation methods, in two or more of the followin
• Network protocols and secure network design; Operating system internals and hardening;
• Web application security; Security assessments and penetration testing; Authentication and
• access control; Applied cryptography and security protocols; Security monitoring and
• intrusion detection, Incident response and forensics; Development of security tools,
• automation or frameworks.
• Strong practical experience securing Kubernetes and containerized workloads

Key Responsibilities:

• Develop and implement the overall testing strategy for new projects and existing applications.
• Design test plans, test cases, and test scripts based on requirements and specifications.
• Oversee the execution of manual and automated testing to ensure that all aspects of the application are thoroughly tested.
• Collaborate with development teams, business analysts to troubleshoot and resolve defects in a timely manner.
• Monitor testing progress and provide regular updates to stakeholders regarding test results, defects, risks, and issues.
• Ensure compliance with best practices in quality assurance and testing processes.
• Research and implement new tools and techniques to improve testing methodologies.
• Facilitate communication both within the testing team and with other departments, promoting a culture of quality.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 5 years of experience in software testing with 2 years in a managerial role.
• Knowledge of software development life cycle (SDLC) and testing methodologies.
• Experience with test management tools (e.g., JIRA, TestRail, etc) and automation tools (e.g., Tosca, Selenium, etc).
• Proven ability to lead and mentor a team while fostering a collaborative environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication skills in both written and verbal.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Software Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design solutions that meet functional requirements.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Participate in impact analysis of encountered issues.
• Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

Participate in UX activities such as:

• Conduct user research/interviews
• Develop user stories, storyboards to articulate current and future concepts
• Create wireframes, detailed visual mock ups and interactive prototypes
• Create style guides and digital assets for production

Requirements:

• At least 2 – 3 years’ Software Engineer experience, with strong expertise in at least of the following languages: Java, JavaScript, Python, C#, .Net.
• Good understanding of software development lifecycle processes
• Proficiency in Web Technologies such as HTML, CSS
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Software Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design solutions that meet functional requirements.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Participate in impact analysis of encountered issues.
• Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

Participate in UX activities such as:

• Conduct user research/interviews
• Develop user stories, storyboards to articulate current and future concepts
• Create wireframes, detailed visual mock ups and interactive prototypes
• Create style guides and digital assets for production

Requirements:

• At least 2 – 3 years’ Software Engineer experience, with strong expertise in at least of the following languages: Java, JavaScript, Python, C#, .Net.
• Good understanding of software development lifecycle processes
• Proficiency in Web Technologies such as HTML, CSS
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Primary Job Responsibilities

• Design, implement, and maintain OpenShift clusters, including configuration, provisioning, and lifecycle management.
• Troubleshoot and resolve complex technical issues related to OpenShift and its components.
• Optimize cluster performance and resource utilization.

Required Skills

• 3-5 years of hands-on experience with OpenShift, Ansible, and Red Hat Middleware.
• Excellent understanding of containerization, virtualization, and cloud technologies.
• Proficiency in scripting programming (Python, Bash) and configuration management tools.
• Experience with Linux administration and networking.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Red Hat certifications (e.g., RHCSA, RHCE) is required.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 2 – 3 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Key Domain/ Technical Skills:

• Payments processing
• Cross border transaction processing
• Vendor management

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Cloud Infrastructure & Operations:

1.Implement robust solutions on AWS using services like EC2, Lambda, VPC, S3, RDS, and Document DB.

2.Manage infrastructure changes via IaC (Terraform), ensuring scalable environments with EC2, ALB, NLB, EBS, and EFS.

3.Migrate workloads to AWS, ensuring seamless transitions.

4.Automate deployments and data resilience using Python, shell scripting, and SSM

5.Implement monitoring, alerting, and security with CloudWatch, SNS, CloudFront, and WAF.

6.Automate deployments, data resilience, and system administration using Python, shell scripting, Bash, and PowerShell.

7.Administer Linux and Windows environments, ensuring optimal performance and security.

8.Support incident management and participate in the on-call rotation.

Collaboration & Continuous Improvement:

1.Work with clients and internal teams to understand requirements and deliver customized AWS solutions.

2.Collaborate on CI/CD pipelines with tools like GitHub, Terraform, Jenkins, and AWS services.

3.Maintain comprehensive documentation and stay updated with industry trends.

4.Collaborate in an agile environment to deliver high-quality work.

What we are looking for

Requirements:

•3+ years of experience with core AWS services, such as IAM, networking, security, and operations.

•Strong understanding of both relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Document DB, Mongo DB).

•Proficiency in at least one programming language, such as Bash, Python, Go, etc., with additional expertise in Linux administration, Windows, and shell scripting.

•Solid understanding and experience building systems using AWS compute services, such as EC2, and serverless platforms like AWS Lambda.

•Experience with infrastructure-as-code tools, such as Terraform, and a clear understanding of infrastructure pipeline concepts.

•Experience implementing AWS database solutions, such as RDS, DynamoDB, or Aurora.

•Familiarity with network protocols and IP networking, along with experience in network troubleshooting.

•Strong understanding of security best practices and a commitment to integrating them into daily tasks and projects.

•Experience with monitoring tools, such as Splunk, Grafana, and logging solutions like the ELK stack.

•Excellent problem-solving skills and the ability to work under pressure to troubleshoot and resolve complex issues.

•Excellent communication skills, with excellent spoken and written English, for effective collaboration with cross-functional teams.

Preferred Qualifications:

•Proven track record of managing large-scale infrastructure in cloud environments like AWS, Google Cloud.

•AWS technical certification, such as the AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator.

•Skilled in collaborative projects with distributed teams and working with agile methodologies such as Scrum.

•Willingness to stay updated on key AWS technologies and innovations.

•Internal drive to learn, improve, and succeed with a keen eagerness to embrace challenges.

EA License # 14C6941

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Software Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design solutions that meet functional requirements.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Participate in impact analysis of encountered issues.
• Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

Participate in UX activities such as:

• Conduct user research/interviews
• Develop user stories, storyboards to articulate current and future concepts
• Create wireframes, detailed visual mock ups and interactive prototypes
• Create style guides and digital assets for production

Requirements:

• At least 2 – 3 years’ Software Engineer experience, with strong expertise in at least of the following languages: Java, JavaScript, Python, C#, .Net.
• Good understanding of software development lifecycle processes
• Proficiency in Web Technologies such as HTML, CSS
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

Your Experience

Minimum (Must Have)

• Minimum 5 years of experience in a Technical Support environment
• Expertise with Network Protocols and Technologies, such as TCP/IP, DNS, IP routing, HTTP/HTTPS, Remote Access VPN solutions, IPSEC, PKI & SSL, Authentication Protocols (LDAP, RADIUS, etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Flexibility to work shifts including afternoons, evenings, weekends, and public holidays

Preferred (Nice to Have)

• Attention to detail, fast learner and excellent communication skills - Be able to communicate technical information in a simplified, easy to understand manner
• Demonstrate ability to work in a cross functional environment which involves coordination with different teams such as Sales/Pre Sales/Product Management/Engineering
• Virtualization experience (AWS, Azure, VMWare, OpenStack)
• Experience working with a multi-factor authentication (MFA) security system (tokens, certificates, CAC cards, and similar)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products
• Experience working with Firewall Central Management Systems
• Experience with Windows and MAC OS (Debugging, Editing Registries, Plist, etc.)
• Mandarin, Japanese or Korean language skills would be advantageous, but not required.

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission.

You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Senior Full-stack Engineers to join their team and contribute to their ongoing success.

You will be involved in the development of web applications, including designing, developing, and maintaining both front-end and back-end aspects of our web applications.

Location: Ang Mo Kio

Working hours: Monday to Friday, 8.30am to 6.00pm

Responsibilities:

• Design and develop robust and scalable web applications.
• Develop and implement front-end and back-end design or function.
• Write clean, efficient, and well-documented code.
• Perform code reviews and provide constructive feedback.
• Lead remote development team to deliver within scope on time.
• Troubleshoot and resolve technical issues.
• Stay up-to-date with the latest web development technologies and trends.

Requirements:

• Min. 6-8 years of industry experience with 5 software development lifecycles.
• Experienced as a Full Stack Developer with experience with MEAN/MERN stacks.
• Strong proficiency in front-end technologies such as HTML, CSS, JavaScript (TypeScript) and frontend frameworks like React or Svelte.
• Proficiency in programming languages like Golang and JavaScript.
• Experience with database management systems, such as MySQL, PostgreSQL, or MongoDB.
• Strong understanding of RESTful APIs, GraphQL, and web services.
• Understanding of web application architecture, stateless architecture, and design patterns.
• Familiarity with asynchronous operations or message/event-driven architectures is a plus.
• PMP and/or CISSP certifications, OpenJS, Kafka, and/or Scrum certifications are a plus.
• Proficiency with Java will be a plus

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

• Must have 2 years of working Experience.

• Diploma/Bachelor’s degree in Computer Science or any other related field.

• At least 2 years of professional experience in full lifecycle & full stack (front end + back end) application integration and development .

• Hands-on implementation experience in building scalable web applications

• Experience in following domain area/ technology/ programming languages

o Server-side programming languages: JavaScript, Python

o Experience in SQL database

o Must have experience in DevOps, CI/CD Pipeline and/or DevOps tool chains

o Implementation experience in at least one of these Web App frameworks: React, Angular, Flutter, Bootstrap, Vue.js

o Front end data visualization frameworks and tools: Chart.js, React-vis, Goggle Maps, amCharts, D3.js, Plotly.js

• Code management and deployment

• Familiar with current UX trends on web & mobile applications

We are hiring an Asst Engineer/Engineer to maintain and ensure live systems are up and running smoothly 24/7. Candidates should be equipped with technical disciplines in System-Level Maintenance with knowledge of Radio Communications, Basic Networking Skills, Computer/Servers Management, Embedded Systems and/or UPS.

Responsibilities:

Involve in one or more teams in supporting and maintaining systems.

• Report to the Team Lead/Service Delivery Manager to fulfil contractual KPI.
• Assist Team Lead/Service Delivery Manager to deliver contract deliverables within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures.
• Liaison with procurement and vendors.
• Perform after-office hour standby for fault activation.
• Arrange and attend monthly meetings with customers.
• Provide engineering services and support to facilitate equipment adequacy, obsolescence, configuration and design.
• Provide or recommend technical solutions to mitigate Radio Frequency Communication systems/equipment failures.
• Required to travel and work at customer premise(s).

Requirements:

• Higher Nitec or Diploma in Electronics/Electrical/Mechatronics/Computer Engineering or equivalent.
• Positive work ethics and team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments.
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns).
• Preferably with experience in System-Level Maintenance in the following disciplines: (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills.
• Proficient in MS Office (Words, Power-point & Excel).
• Preferably with Class 3 Driving License.

Other Information:

• Office working hours (0830H to 1800H).
• 5 Days work week with standby / Recall duties required (allowances provided)
• Required to climb up and down due to need to work at height, if required and carry heavy equipment.
• Fresh graduates are welcome to apply.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Key Responsibilities:

• Write, prepare, and execute test cases, and create necessary test data.
• Leverage in-house GenAI tools to enrich and streamline test case creation.
• Ensure timely execution and reporting of test results.
• Develop and execute test plans to validate software functionality against specifications.
• Identify, report, and track software defects and issues.
• Perform functional, performance, security, and regression testing of software products.
• Work closely with the Testing Centre of Excellence (COE) to enhance and standardize testing practices.
• Stay updated with the latest testing tools, techniques, and methodologies.
• Provide actionable feedback to improve software development processes across teams.

Required Skills and Qualifications:

• Degree or Diploma in computer science, engineering, or a related field.
• 1–3 years of experience in software testing, quality assurance, or a similar role.
• Excellent problem-solving and analytical skills with excellent communication abilities.
• Proficiency in testing tools like JIRA, Selenium, and Appium, and familiarity with other testing frameworks.
• Relevant certifications such as ISTQB (International Software Testing Qualifications Board) or CSTE (Certified Software Tester).

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description:

· Strategic Planning: Develop IT strategies that align with the company's business objectives.

· Operational Support: Ensure continuous support for all operational and business applications.

· Policy Implementation: Create, enhance, and implement IT and OT policies, procedures, and processes based on industry best practices.

· Disaster Recovery: Develop and operationalize the IT and OT Disaster Recovery Plan and Incident Response Plan within the Business Continuity Plan.

· Cybersecurity: Implement robust cybersecurity measures to protect the company from potential threats and attacks.

· Remote Work Systems: Establish systems to facilitate an efficient remote work environment across the company.

· Team Development: Develop IT human resources, set performance targets, and conduct appraisals to enhance skills and performance.

· Stakeholder Collaboration: Work closely with senior management, the board of directors, authorities, and vendors.

· Technological Advancement: Stay updated on technological trends and recommend new technologies to improve efficiency and effectiveness.

· Budget Management: Develop and manage the IT and OT budget to ensure cost-effectiveness and efficiency.

· Cost Monitoring: Monitor expenses and identify opportunities for cost savings.

Requirements:

· At least 5-7 years of experience in the software industry, with at least 3 years in a senior management or leadership role.

· Degree in Computer Science, Information Technology, or related field. Project management certifications (PMI, Agile, Scrum) are a plus.

· Strong leadership capabilities with a proven track record of managing diverse teams and motivating staff.

· Solid experience managing software development projects, including time, budget, and resource management.

· Strong understanding of modern software technologies and development methodologies like Agile, Scrum, DevOps, etc.

· Ability to think strategically and analyze market trends, identifying new business opportunities and product improvements.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Company Registration Number: 199601303W

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a System Engineer, you will be responsible for designing, building and maintaining structures or processes.

Responsibilities:

· Perform the engineering requirements analysis

· Provides required technical documentation:

· Design Documents (Preliminary, Final)

· Statement of Works for suppliers and external contractors

· Input/output requirement for Interfaces Management

· Input for specialty engineering: RAMS, EMC/EMI, Cyber-Security.

· Input for Installation Management

· Operation and Maintenance documentation

· Training material

· Assists the bid team to scope and cost engineering work packages

· Work with contractors to produce costing, ensure that they deliver on time

· Reports and follow-up the KPIs for the sub-system

· Participate to progress meetings

· Analyse and Correct the Problem Changes Requests

Requirements:

· Minimum of 5 years’ experience in an Engineering role

· Tertiary qualification in Computer Science, Information Technology, Electronics Engineering or related discipline (essential)

· Higher degree qualifications are desirable.

· Demonstrated engineering competencies required for qualification to INCOSE CSEP (or equivalent, or ASEP) are highly desirable.

· Able to decipher technical scope from high level requirements

· Experience with Governmental and/or complex IT Projects

· Strong oral and written communications skills.

· Experience working on Software Security projects

· Experience working within a Systems Engineering lifecycle

· Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers Singapore, etc.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Job Description:

• Expand customer base and business opportunity
• Prepare sales reports, project monitoring, and other ad-hoc duties as assigned
• Liaising with various suppliers and customers
• Working towards the company's overall sales and marketing plan

Job Requirements:

• Diploma / Degree in Mechanical / Electrical / Engineering field
• Willing to travel to various Asian countries for sales promotion
• Technical and Sales knowledge
• Team player and self-motivated
• Well-versed in MS Word, Excel, and PowerPoint
• Good interpersonal and communication skills
• Able to multitask
• Experienced or fresher is welcomed, training will be provided

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Role: Automation and Infrastructure as Code (IAC) Engineer

• Review laC scripts and be involved with the solutioning team's discussions to provide feedback and validate improvements
• Be involved in DevOps and Security domain discussions as part of your scope
• Design and implement infrastructure automation solutions using Terraform to manage cloud-based and on-premises environments.
• Develop and maintain CI/CD pipelines to automate software deployments, infrastructure provisioning, and configuration management.
• Conduct regular code reviews, perform testing, and maintain documentation to ensure the reliability and repeatability of infrastructure deployments.
• Troubleshoot and resolve issues related to infrastructure automation, ensuring minimal downtime and optimal system performance.
• Act as a hands-on technical advisor, mentoring peers and providing technical guidance on best practices for infrastructure automation and DevOps processes.
• Design and implement automation improvements to support large scale Linux, Windows, SAN storage, and virtualization environments (e.g. VMware)
• 
  
• Perform provisioning and automation enhancements via scripting (e.g. Bash and Python) and centralized management tools.

Experience and skills requirements

• Proven experience (3+ years) as an Infrastructure Engineer, DevOps Engineer, or similar role focused on infrastructure automation and laC.
• Experience in adopting cloud security tools like Azure Security Centre, Sentinel
• Good understanding of cloud security and solutioning concepts to get up to speed on design discussion
• Expertise in using Terraform to manage cloud-based environments (e.g. AWS, Azure).
• Strong proficiency in scripting and programming languages (e.g. Python, Bash, PowerShell) for automation and configuration management tasks.
• Experience supporting virtualized environments on centralized storage, (e.g. Nutanix, VMware vSphere).

Certification

Bachelor's degree in Computer Science or a related field, and at least 5+ years of relevant work experience.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets