Job Overview:
We are seeking a highly motivated and experienced individual to join our team as a Field Service Engineer. The successful candidate will be responsible, for ensuring the efficient delivery of technical support services to end-users. The role involves a combination of hands-on technical expertise, and effective communication skills at all levels including the customers management.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain solid relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptopsetup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Solid knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Highlights:

• Fortune 100 MNC
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• With experience in AIGC (AI-Generated Content) is preferred.
• Location: Suntec City

Responsibilities:

• Design and build data pipelines: Create the infrastructure to collect, process, and store data from various sources.
• Develop data assets platform: This platform provides a centralized repository for managing and accessing data assets.
• Implement automated SQL generation: Create tools and processes to automatically generate SQL queries based on user-defined criteria or business requirements. This can involve using techniques like query templates, metadata-driven generation, or machine learning algorithms.
• Create new IPs in Singapore in area of expertise
• Manage collaboration projects with Institute of Higher Learning or Research Institutes on new technology development
• Overseas process development support for short term assignments

Requirements:

• Masters (w/ min. 2 yrs of relevant working exp./ PhD (w/ min. 1 yr of relevant working exp.

1. Computer Science
2. Data Science
3. Statistics Applied Sciences, or related field

• Programming skills : Proficiency in programming like Python, SQL, Java, or Scala is essential for data manipulation and automation.
• Data Warehousing and ETL: Understanding of data warehousing concepts, ETL (Extract, Transform, Load) processes, and tools like Informatica, Talend, or Airflow.
• Database Management: Knowledge of relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, Cassandra) is crucial.
• Cloud Platforms: Experience with deploying and managing data infrastructure.
• Data Modelling: Ability to design and implement data models that effectively represent business requirements.
• Data Quality: Understanding of data quality concepts, validation techniques, and tools.
• Automation Tools: Familiarity with tools like Apache Airflow, Kubernetes, or Ansible for automating data pipelines and infrastructure.
• Machine Learning: Basic understanding of machine learning algorithms can be beneficial for certain automation tasks, such as query optimization or anomaly detection.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to [email protected] with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Job Description:

• Expand customer base and business opportunity
• Prepare sales reports, project monitoring, and other ad-hoc duties as assigned
• Liaising with various suppliers and customers
• Working towards the company's overall sales and marketing plan

Job Requirements:

• Diploma / Degree in Mechanical / Electrical / Engineering field
• Willing to travel to various Asian countries for sales promotion
• Technical and Sales knowledge
• Team player and self-motivated
• Well-versed in MS Word, Excel, and PowerPoint
• Good interpersonal and communication skills
• Able to multitask
• Experienced or fresher is welcomed, training will be provided

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Description:

• Expand customer base and business opportunity
• Prepare sales reports, project monitoring, and other ad-hoc duties as assigned
• Liaising with various suppliers and customers
• Working towards the company's overall sales and marketing plan

Job Requirements:

• Diploma / Degree in Mechanical / Electrical / Engineering field
• Willing to travel to various Asian countries for sales promotion
• Technical and Sales knowledge
• Team player and self-motivated
• Well-versed in MS Word, Excel, and PowerPoint
• Good interpersonal and communication skills
• Able to multitask
• Experienced or fresher is welcomed, training will be provided

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Objectives of this position:

The objective of the position is to manage the extract/transform/load processes ensuring the data availability.

Responsibilities:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

•Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Fac-tory ensuring efficient data flow from source to destination.

•Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and us-able data being ingested.

•Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, ve-locity, and variety of data.

•Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.

•Work closely with different departments and IT team to under-stand data requirements and deliver the data infrastructure that supports business goals.

•Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.

•Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

3 to 5 years of data engineering in Snowflake

3 to 5 years in upstream / downstream Retail industry and/or Supply Chain / Manufacturing domain

Sound Understanding of data quality principles and data governance best practices

Proficiency in data analytics languages like Python, Java, Scala, etc.

Knowledge of big data technologies like Hadoop, Spark and distributed computing frameworks to manage large scale data processing.

Proficient in using version control systems like Git for managing code and configurations.

SnowPro Core Certification and SnowPro Advanced Certification will be advantage

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Mon to Fri - 8am to 5.30pm

Job Description

Attend to customer enquiries and complaints, including on-site calls

Recommend preventive measures and provide prompt and effective resolution to technical problems

Assuage dissatisfied customers with prompt resolutions for any product or service issues

Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors

Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department.

Job Requirements.

Diploma/Degree in Mechanical Engineering

Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

Resourceful with good analytical and interpersonal skills

Strong communication skills

Good team player with ability to lead and multi-task

Possess Class 3 driving license will be an added advantage

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Mon to Fri: 9am to 5:30pm

Objective:

We are looking for a Field Application Engineer to drive new projects and business pipelines for FY24 growth.

Responsibilities:

• Responsible for pre & post sales requirements of Company’s Power Quality products (preparing technical documents & commercial proposals)

• Provides technical support to distributors and key account customer for troubleshooting, on-site testing and commissioning

• Provides trainings to distributors and customers to enhance their capabilities

• Responsible for design-in (spec-in) of company’s products with the distributor in the appointed territory and market segments, achieve yearly design-in targets

• Lookout for opportunities to cross out competitor part

• Coordinate PQ Application and On-site Measurement Services in line with the company strategy

• Maintains good relationship with both end-users, local distributors, external test laboratories and build customer loyalty through field visits

• Maintenance of existing customers base and achieve development of new potential customers.

• Effective use of CRM/CAS system to record key activities, including customer visit/call reports and opportunities

• Able to communicate and work well with internal departments.

• Any other responsibilities as assigned by the Strategic Account Manager or/and Sales Manager

Job Requirements:

• Possess fundamental PQ Harmonic knowledge and application.

• Basic knowledge of EMC / EMI compliance is a plus

• Bachelor’s degree or equivalent in Electrical/Electronics/Mechatronics Engineering or other relevant majors

• Prefer minimum 3 years technical experience in the field of industrial products

• Able to operate common test equipment like voltage meter, clamp meter, oscilloscope, analyzer, etc.

• Good interpersonal and communication skills

• Well-versed in basic MS Office tools (eg. Word, Excel) and SAP (preferred)

• Interpersonal savvy

• Good follow up and consultative approach attitude

• Able to work independently and resourceful

What we offer:

• Attractive remuneration and incentive package

• Annual leave, medical welfare and insurance

• Provide opportunities for career advancement within the company

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

About Grasshopper:

Grasshopper is a quantitative trading technology provider based in Singapore. Our state-of-the-art technology, built from the ground up in-house, puts us at the forefront of developments in electronic trading. An unbroken record of consistency and profitability is underpinned by firm values of curiosity, empowerment and flexibility.

As a key member of the Software Development Team, you will:

• Design and develop applications and components for various parts of our trading systems
• Utilise your expertise in Rust/C++ to write robust and performant code
• Utilise Python for various scripting and integration tasks
• Continuously enhance our systems to adapt to evolving trading needs
• Ensure the smooth operation and reliability of our trading systems

Second-Line Support and Collective Responsibility:

At Grasshopper, our engineers are crucial in providing second-line support for the systems they write. This means taking ownership of system performance, actively addressing post-deployment issues, and troubleshooting any technical challenges. Additionally, during upgrades and new deployments, our engineers take on first-line support responsibilities, ensuring a seamless transition and promptly resolving any issues that may arise during critical phases.

We foster a culture of collective responsibility, where every team member contributes to the efficiency and solidity of our technology and operations. Collaboratively, we identify opportunities for optimisation and continuous improvement, sharing the goal of maintaining our position at the forefront of electronic trading and delivering exceptional results to our clients and partners.

Projects you might work on:

At Grasshopper, our Software Developers are involved in a wide range of exciting projects, including but not limited to:

• Efficient processing of market data to provide real-time insights for trading decisions
• Efficient routing of orders to optimise trade execution and minimise latency
• Building efficient frameworks and tooling for algorithmic trading strategies
• Developing tools to manage and track risk exposure in trading operations properly
• Exploring and implementing innovative solutions to tackle various challenges in electronic trading

We'd love for you to have:

• Minimum 2 years of expertise or Internship experience in Rust/C++
• Proficiency in Python
• Experience in low latency or high throughput environments
• Good knowledge of algorithms and data structures
• The ability to write clean code
• Good interpersonal and collaboration skills

What we offer in return:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Competitive compensation package

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment with a flat hierarchy. With 95 employees and 15 nationalities working in an open office, communication is essential to performance. To keep our edge as the “small giant” of trading technology, we give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employer.

Assistant Engineer (Project Management )

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science , Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling cable wiring / electrical project

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

About Grasshopper:

Grasshopper is a quantitative trading technology provider based in Singapore. Our state-of-the-art technology, built from the ground up in-house, puts us at the forefront of developments in electronic trading. An unbroken record of consistency and profitability is underpinned by firm values of curiosity, empowerment and flexibility.

As a key member of the Software Development Team, you will:

• Design and develop applications and components for various parts of our trading systems
• Utilise your expertise in C++/Rust to write robust and performant code
• Utilise Python for various scripting and integration tasks
• Continuously enhance our systems to adapt to evolving trading needs
• Ensure the smooth operation and reliability of our trading systems

Second-Line Support and Collective Responsibility:

At Grasshopper, our engineers are crucial in providing second-line support for the systems they write. This means taking ownership of system performance, actively addressing post-deployment issues, and troubleshooting any technical challenges. Additionally, during upgrades and new deployments, our engineers take on first-line support responsibilities, ensuring a seamless transition and promptly resolving any issues that may arise during critical phases.

We foster a culture of collective responsibility, where every team member contributes to the efficiency and solidity of our technology and operations. Collaboratively, we identify opportunities for optimisation and continuous improvement, sharing the goal of maintaining our position at the forefront of electronic trading and delivering exceptional results to our clients and partners.

Projects you might work on:

At Grasshopper, our Software Developers are involved in a wide range of exciting projects, including but not limited to:

• Efficient processing of market data to provide real-time insights for trading decisions
• Efficient routing of orders to optimise trade execution and minimise latency
• Building efficient frameworks and tooling for algorithmic trading strategies
• Developing tools to manage and track risk exposure in trading operations properly
• Exploring and implementing innovative solutions to tackle various challenges in electronic trading

We'd love for you to have:

• Minimum 5 years of deep expertise in C++/Rust
• Proficiency in Python
• Experience in low latency or high throughput environments
• Good knowledge of algorithms and data structures
• The ability to write clean code
• Good interpersonal and collaboration skills

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Competitive compensation package

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment with a flat hierarchy. With 95 employees and 15 nationalities working in an open office, communication is essential to performance. To keep our edge as the “small giant” of trading technology, we give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employer.

Senior Developer (Cards)

• Experience in any mainframe credit card application software particularly in either Issuing or Acquiring or Authorization or Loan modules
• Strong technical and analytical skills
• Experience in core credit card system migration is an added advantage
• Motivated and Team Player

Job Requirement

• Min. 6 years’ relevant experience in Cards.
• Independently work on mainframe development:
• Batch/online new complex development/modification given a functional specification
• Experience in development with MQ/TCP IP interfaces
• Perform and coordinate complex unit and integration testing
• Provide related documentation on the development and testing performed
• Coordinate/support SIT, UAT and other pre and post-implementation testing activities
• Perform implementation activities and support
• Manage codes according to the organization standards

Job Description Summary

We are seeking a highly skilled OpenShift Container Platform (OCP) resource to join our team. The ideal candidate will have a robust background in OCP with a minimum of 3-4 years of experience, including at least 1 year directly relevant to this role. The successful candidate will be responsible for managing and optimizing OpenShift environments and supporting our containerized applications.

Primary Responsibilities

• Design, implement, and maintain OpenShift environments, ensuring alignment with industry standards and business goals.
• Manage and troubleshoot issues related to OpenShift platforms.
• Collaborate with development and operations teams to optimize containerized application performance.
• Develop and maintain CI/CD pipelines for containerized applications.
• Ensure high availability, scalability, and security of OpenShift environments.
• Provide technical support and guidance to team members.

Required Skills/Qualifications:

• Minimum of 3-4 years of experience with OpenShift Container Platform.
• At least 1 year of relevant experience in managing and optimizing OpenShift environments.
• Proficiency in containerization technologies and orchestration tools.
• Solid understanding of Kubernetes and Docker.
• Experience with CI/CD tools and practices.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and collaboration abilities.

Additional Desirable Qualifications:

• OpenShift certification or other relevant certifications.
• Familiarity with cloud platforms (AWS, Azure, GCP).

Job Responsibilities:

· Participate in designing solutions that meet functional requirements

· Develop end-to-end specifications for solution components.

· Perform testing and implementation of the solution.

· Participate in impact analysis of encountered issues.

· Generate relevant documentations, reports etc.

· Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

· Participate UX activities such as

o Conduct user research/interviews,

o Develop user stories, storyboards to articulate current and future concepts

o Create wireframes, detailed visual mock ups and interactive prototypes

o Create style guides and digital assets for production

Job Requirements:

· Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent

· Familiar to software development lifecycle processes.

· Strong programming skills and verifiable mastery of at least one of the following languages: Java, JavaScript, Python, C#.

· Proficiency in Web Technologies such as HTML, CSS.

· Good team player with strong communication and interpersonal skills.

· Good analytical and creative problem-solving skills

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified

Job description:

• Provide 1st and 2nd level support to troubleshoot IT issues.
• Be the point of contact for service desk.
• Provide assistance & support to IT Projects.
• Assist in the daily running of data center and server management.
• Assist in procurement, document control, asset tracking & administration.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience.
• Experience in creating user’s account and mailboxes on AD and Exchange.
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
• Good knowledge in diagnostic of hardware issues on PCs and notebooks.
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc.
• Able to work independently as well as in a group.
• Good organization, communication and interpersonal skills.