Job description:
· Responsible to monitor and provide solution for Production and UAT Incidents.
· Hands on experience on one or more of the sub-systems in Vision PLUS needed to solve the issues in the application.
· Should be able to work independently and escalate if issue is not resolved on time.
· Should be able to do self work and manage juniors aligned under Code Review
· Excellent analysis skills and expertise in issue resolution and provide fixes for that.
· Collaborate with multiple teams to provide technical knowhow, solutions to complex business problems.
· Understand client requirements and develop solution design documents for delivery to clients and internal development team.
· Provide functional and technical guidance to the Business Analysts and Developers
· Assist in resolving complex issues and incidents during implementation, testing and in production
· Aid in the implementation and stabilization of the solution
· High-level Understanding of all the VisionPlus subsytems, Batch processing