TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The E-commerce alliance team aims to serve merchants and creators on the e-commerce platform to meet merchants' business indicators and improve creators' creative efficiency. By cooperating with merchants and creators, we aim to provide high-quality content and a personalized shopping experience for TikTok users, create efficient shopping tools at seller centers, and promote cooperation between merchants and creators.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Build and design large-scale machine learning algorithms to model the real-time interests of creators to improve conversion efficiency.

- Optimize TikTok's massive commodity relationship mining and ranking and recall of creators' product recommendations, and improve the overall GMV of the platform.

- Use the large scale of data to deeply analyze the behavior of creators and merchants and build targeted algorithm strategies to empower creators and merchants, improve merchants' monetization efficiency, and boost industrial upgrading.

- Support the rapid development of TikTok's e-commerce business, serve millions of merchants, explore more efficient business models, satisfy users with the best shopping experience, and promote ecological development.

- Support the production of scalable and optimised AI/machine learning (ML) models.

- Focus on building algorithms for the extraction, transformation and loading of large volumes of realtime, unstructured data to deploy AI/ML solutions from theoretical data science models.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline

- Solid theoretical understanding of machine learning, with familiarity with algorithms such as Collaborative Filtering, Matrix Factorization, Factorization Machines, Word2vec, Logistic Regression, Gradient Boosting Trees, and Deep Neural Networks.

- Experience in training and deploying models using frameworks like PyTorch, TensorFlow, or MXNet.

- Strong learning ability, with excellent communication and teamwork skills.

Preferred Qualifications

- Publications at conferences such as KDD, NeurIPS, WWW, SIGIR, WSDM, CIKM, ICLR, ICML, IJCAI, AAAI, RecSys, and similar.

- Practical Experience: Experience from internships, research, or projects, especially in fields like e-commerce, recommendations, or search engines.

- Problem Solving and Creativity: Passionate about technology and solving challenging problems, with high levels of creativity and quick problem-solving capabilities.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

Job Responsibilities

• Writing of technical documents for inquiry and purchase order for equipment packages as per project specification, requirements of industry codes and standards, classification society rules and all relevant regulatory.
• Evaluates the technical aspects of bids received from suppliers and concludes technical assessment. Make clarification, evaluation and technical comparison of providers' bid, technical analysis of offers.
• Assists in placing and executing the orders.
• Review of supplier documents (such as data sheets, drawings) for their completeness, accuracy and compliance.
• Ensures all technical requirements incorporated in engineering deliverables. Reviews and validates with various disciplines and stakeholders.
• Approaching and coordinating with vendors for package solutions.
• Follow-up of vendors and conduct of clarification meetings.
• Provides engineering support and advice for quality work at supplier shop, construction or commissioning work at site.
• Have relevant experience in FPSO.

Job Requirements

• Degree in Engineering disciplines
• At least 5 years of relevant working experience in marine/ offshore industry
• Well versed with regulatory and class requirements.
• Possess good communication and interpersonal skills.
• Able to work in a team.
• Proficient in Microsoft Office and engineering design software (e.g. S3D, Autocad)

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Description:

• Assist in the installation, calibration, and commissioning of medical equipment.
• Perform routine inspections, preventive maintenance, and repairs on medical equipment.
• Troubleshoot equipment malfunctions and provide timely resolutions.
• Maintain accurate documentation of equipment maintenance and repair activities.
• Adhere to all safety protocols and regulations.
• Any other duties assigned from time to time

Requirements:

• Min Diploma in biomedical / Electronic / Electrical / Mechanical Engineering
• No exp needed, training provided

Office hours, Mon to Fri

convertible to perm after 1 year

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Well Established Company
• Basic $3500 - $4000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working hours : Normal working hours
• Training provided for those without/lesser experience

Job Responsibilities:

• Manage project and site activities, attend project meeting
• Perform equipment set up, start-up and commissioning
• Project implementation to ensure the successful and smooth delivery of systems/projects through effective planning, management, and deployment of resources
• Provide technical support and troubleshoot equipment faults after project handover
• Familiar with Singapore safety regulations and process. Prepare and submit project safety documents
• Manage project-related submission and paperwork by ensuring all necessary materials are current, properly filed and stored
• Works closely with the Project Team, Manufacturers and Vendors to deliver Customer’s expectation within timeline
• Involves in technical specifications review of the project scope
• Provide operational and maintenance training to customers
• Any ad hoc duties as assigned

Job Requirements:

• Minimum ITE/Diploma/Degree in Mechanical Engineering or its equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Welcoming your meaningful journey experience to join under OPUS IT Dept, SG Information & Communications Technology (ICT) MNC Sector pacing, to contribute your invaluable asset skillset to the Eco structure backbone, sustaining a healthy society.See You Around & Thank You!

Job Opportunity Wise
Our Client: Local SG MNC - IT Info. Comms. Tech - IT Services Recruitment)
Position: Desktop Engineer (Onsite Roaming) (Urgent! ASAP)Basic Salary: $2600~$3000
Additional Allowances: $50 (Meal + Shift + Standby)Mon - Fri: 9am~6pm
Location: SG Islandwide / Can Self Fallout from Onsite After Job Completed or Times Up
OT / Overtime Time: Yes, Rarely Have

Talent Competency Wise
• Min 2~3 Years of Related IT Support Experiences (Must Have)
• Local Poly IT Related Certs (Must Have)
• Average Normal Proficiency Bilingual Communication & Presentation Skillset (Spoken/Read/Written - From 7~10, Self-Guage)• Technical Knowledge in Window OS, MAC OS, Microsoft Office Application, Lotus Notes & Some Basic Networking Knowledge
• Able to Work & Move Around Singapore to Client's Site.Must be Able to Sustain Backpack Slight Weight Object (Own Basic Work Purpose Laptop & Charger)
Must be Able to Stand for a Long Hours (Due to Site Roaming Possibility, Non-Deskbound Position)


JobScopes Duty Wise
To Installs, Maintains & Troubleshoots Client Software & Hardware, Whether Onsite or Remotely.
Deliver Support to an Organization's Desktop, Laptop to Ensure All Computers, Network Connections & Software Are Functioning Smoothly.

• We regret that only shortlisted applicants will be notified.
• We wish you all the best in your career search.
• Nonetheless, we strongly encourage & welcome all IT related skillset resumes to match with our on-hands clients different new jobs opening from time to time.
• Will reachup applied candidates for general discussion first & cross offer new job opening, subject to match job fit competency level.
• Full cooperation are highly appreciated via goodwill throughout the process. Thank You For Reading. Cheers!!

Agent: You Feng Yuan (Lennon)

Registration Number: R23115676

Recruitment Hub Asia Pte Ltd

EA License Number: 12C6135

Welcoming your meaningful journey experience to join under Taiwan IT MNC pacing, to contribute your invaluable asset skillset to the Eco structure backbone, sustaining a healthy society.See You Around & Thank You!

Job Opportunity Wise
Our Client: Taiwan Large Enterprise MNC - IT InfoComms Tech - Semi Conductor)
Position: Duty IT Desktop Engineer (Onsite - Shift 12hrs) (Urgent! ASAP)Basic Salary 1: $2500~$2700
Basic Salary 2: $3000~$3200
Additional Allowances: $740~$840 (Meal + Shift + Standby)Mon - Fri: 7am~7pm (Shift A - DAY）
Mon - Fri: 7pm~7am (Shift B - NIGHT）
Location: PASIR RIS/WHITE SAND (EAST)

Talent Competency Wise
• Min 2 Years & Above of Related IT SUPPORT Experiences (Must Have)
• Min IT Diploma/Degree & Onwards (Must Have)
• High Proficiency Bilingual Communication & Presentation Skillset (Spoken/Read/Written - From 7~10/10, Self-Guage)• Technical Knowledge in Window OS, Microsoft Office application, Lotus Notes & Some Basic Networking Knowledge
• Able to Work in Clean Room (FAB) Environment
• Able to Work in a Stressful Environment

JobScopes Duty Wise
• After Diagnosed & Identified Causes, Provide Efficient Technical Support, Troubleshoot & Resolve IT Related Technical Issues on Hardware & Software.
• Coordinate with Equipment Vendors & 3rd Party Suppliers to Resolve the Problem.
• Perform Installation & Configuration of Operating Systems, Drivers, Software Patches & Other PC Peripherals Related.
• Perform Update Software Patches.

• We regret that only shortlisted applicants will be notified. We wish you all the best in your career search.
• Nonetheless, we strongly encourage & welcome all IT related skillset resumes to match with our on-hands clients job openings from time to time.
• Will reachup applied candidates for general discussion first & cross offer new job opening, subject to match job fit competency level.
• Full cooperation are highly appreciated via goodwill throughout the process. Thank You For Reading. Cheers!!

Agent: You Feng Yuan (Lennon)

Registration Number: R23115676

Recruitment Hub Asia Pte Ltd

EA License Number: 12C6135

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The E-Commerce Business Growth- Data Compass team aims to cater to merchants and creators on the e-commerce platform and improve their operational efficiency. Our focus is to optimize various aspects such as merchandise strategy, user operation, and marketing, leveraging algorithm-driven solutions.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Improve the working efficiency of e-commerce merchants, influencers, and account managers to boost the growth of sellers' products, customers, and revenue.

- Participate in the optimization of sellers' operations, such as marketing insights, assortment planning, customer relationship management (CRM), anomaly detection, and diagnostic attribution.

- Participate in the optimization of merchandise operations, such as seasonal and trend analysis, supply and demand analysis, new product and product growth analysis, and improving the alignment of products and associated traffic.

- Participate in the optimization of the marketing strategies and Return on Investment (ROI) of sellers and influencers in TikTok e-commerce live streaming, short video, and ShopTab.

- Analyze and conduct feature engineering for massive data such as customer profiling, e-commerce transactions, relationships between products, business opportunities, and deploy the model pipeline.

- Use techniques such as representation learning, graph modelling, causal inference, and time series forecasting to assist merchants and influencers in problem-solving and discovering growth opportunities.

- Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.

- Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

- Experienced with feature engineering from massive raw data, such as customer/seller/influencer profiling and e-commerce transactions.

- Proficiency in coding skills using Python, Spark, Tensorflow/PyTorch, and other deep learning tools.

Hands-on experience with data structure algorithms, machine learning models such as sales forecasting, classification task, deep learning etc.

- Proven experience of implementing business projects and launching product features.

Preferred Qualifications

- Experienced in deep learning, time series forecasting, causal inference or relevant fields.

- Solid understanding of search and recommendation systems, with an emphasis on AIGC field, is a plus.

- A strong desire to learn and discover new things, result-oriented, customer-oriented, team player, and self-driven.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

Relying on TikTok's global e-commerce scene, the team is committed to optimizing TikTok’s global e-commerce logistics fulfillment services through technologies such as machine learning, deep learning, and operational research optimization. Externally, it provides cheap, fast, high-quality logistics services that meet different needs for global consumers and merchants; internally, it builds an intelligent logistics system to save costs, save time, improve efficiency, and improve stability for the fulfillment of orders.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Responsible for the development of deep learning and operations research models and related intelligent systems for the supply chain and logistics of the global E-Commerce business.

- Utilize e-commerce big data and deep learning models to predict end-to-end estimated time of arrival (ETA), and some logistics events such as failed delivery, delivered but not received to enhance the user logistics experience. Build logistics network knowledge graphs and predict the spatio-temporal trajectory sequence of express packages through deep learning, statistical inference and other algorithmic methods. Use NLP and LLM algorithms to handle address problems such as address verification and address suggestion.

- Utilize time series forecasting techniques to predict sales at different granularities and horizons, such as warehouse-level manpower forecasting, inventory-level demand forecasting etc. We need strong machine learning and deep learning skills to detect important factors and model the relationship between the future and history.

- Participate in the growth of e-commerce merchants/creators, responsible for the growth algorithm of e-commerce merchants/creators, including potential merchants/creators mining algorithm, tiering algorithm, out-reach algorithm, growth algorithm, etc. Work closely with e-commerce merchants/creators related operations and product teams to achieve the high-quality growth goal of e-commerce merchants/creators.

- Combined with massive e-commerce information, through data mining and machine learning, predict the performance of products in traffic/conversion, improve the efficiency of product operation strategy and pricing/subsidy strategy, and assist in optimizing traffic distribution, to satisfy the requirements of product growth, cost optimization and some other scenarios.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

- Proficient in machine learning and statistics, familiar with the principles and model structures of common machine learning and deep learning algorithms for classification, regression, and clustering, with practical application experience.

- Proficient in programming languages such as Python/Java, possessing excellent coding abilities, and familiar with at least one common machine learning/deep learning framework (TensorFlow/PyTorch etc.).

Preferred Qualifications

- Demonstrates a spirit of exploration, outstanding data analysis capabilities, strong initiative, and excellent teamwork and communication skills.

- Bonus points for having published papers at conferences such as KDD, NeurIPS, WWW, SIGIR, WSDM, ICML, IJCAI, AAAI, RecSys, or having participated in data mining/machine learning competitions.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected]

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The team use the most advanced AI technology to combat various risks/violations in TikTok's e-commerce platform, maintain platform security, build a good e-commerce ecosystem, and empower business teams to improve work efficiency. We pursue the ultimate risk detection capability. The fairness and sustainability of the e-commerce ecosystem, high-quality content and merchandise are areas where we are constantly striving for improvement.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Responsible for identifying algorithms for risk/violation/low-quality issues in e-commerce scenarios such as products, shopping cart short videos, and live streaming with products.

- Responsible for mining and identifying algorithms to detect fraudulent behaviors and identify risky, violated, or low-quality merchants and creators.

- Responsible for optimizing algorithms for large-scale brand libraries, products, and content deduplication/clustering.

- Responsible for data construction, instruction fine-tuning, CoT, alignment, and other work for large models in the e-commerce domain, aiming for ultimate effect optimization in the e-commerce domain.

- Responsible for exploring reinforcement learning and operational research algorithms in intelligent dispatching and intelligent audit scheduling to improve audit quality and efficiency.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

- Solid foundation in data structures/algorithms, proficient in machine learning/deep learning theory, and rich practical experience.

- Familiar with 1-2 areas in natural language processing, computer vision, multimodal, graph algorithms, search algorithms, text/data mining, and LLM.

- Excellent analytical and problem-solving skills, passionate about challenging problems.

- Good team spirit and strong communication skills.

Preferred Qualifications

- Good sense of teamwork and communication skills, practical experience in relevant business scenarios is preferred.

- Published papers in high-level computer science conferences (ACL, EMNLP, NIPS, AAAI, etc.) or have competition experience are preferred.

- Candidates who have practical experience in DALL-E, CLIP, GLIDE and other related projects are preferred.

- Candidates who have good performance in international competitions in related fields ( such as VQA, Image Captioning/Retrieval) are preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The team use the most advanced AI technology to combat various risks/violations in TikTok's e-commerce platform, maintain platform security, build a good e-commerce ecosystem, and empower business teams to improve work efficiency. We pursue the ultimate risk detection capability. The fairness and sustainability of the e-commerce ecosystem, high-quality content and merchandise are areas where we are constantly striving for improvement.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Responsible for using algorithms to mine, identify, and predict risks and low-quality merchants, products, and creators in e-commerce scenarios, and assist businesses in managing and controlling them.

- Responsible for using algorithms to identify events and behaviors that affect product experience and efficiency, and building data models to help create a favorable ecosystem and support business operations.

- Participate in building data for various entities such as e-commerce live streaming/video, products, merchants, and creators, building large-scale network/feature sequence models to support business scenarios such as content understanding, multimodal representation, community mining, and solve problems related to products, live streaming, and video management, and provide support for them.

- Participate in building a large-scale graph storage and graph learning platform to improve relationship building and governance within the TikTok e-commerce community.

- Explore and research cutting-edge technologies in machine learning/graph learning/sequence learning and related fields, implement these technologies in practical business scenarios, and support the production of scalable and optimised machine learning models.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

-Solid coding skills, familiar with deep learning/graph neural network/machine learning frameworks such as PyTorch, TensorFlow, DGL, pyg, sklearn, etc.

- Familiar with one or more algorithms in machine learning/graph learning/sequence learning, such as graph modeling, timing signal modeling, node/subgraph classification, community mining, representation learning, self-supervised/semi-supervised learning, with a certain depth and breadth.

- Relevant industry experience with solid theoretical foundation of machine learning.

Preferred Qualifications

- Good sense of teamwork and communication skills, practical experience in relevant business scenarios is preferred.

- Published papers in high-level computer science conferences (ACL, EMNLP, NIPS, AAAI, etc.) or have competition experience are preferred.

- Familiar with the application of related algorithms in data mining, search recommendation, content understanding, and governance risk control preferred.

- Skilled in numpy and pandas for modeling experiments, familiar with big data tools such as Hive, Spark, Hadoop preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Location: Penjuru lane ( Transport provided at Jurong East)
• Monday to Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 12:00 PM
• Salary: $3,300 - $4,000

Job scopes:

• Manage day-to-day operations and coordination of afloat repairs, load testing & inspection services on ships in Singapore and the region.
• Assist Service Manager in handling the company’s field service operations, in technical, operational and commercial matters
• Prepare quotations, costing for invoice, tools & equipment lists and procurement of parts.
• Manage and coordinate service job execution.
• Liaise with our customers, such as Ship Managers, Offshore Operators, Shipyards, Agents and others
• Manage the tools & equipment which are kept at our warehouse. Send for recertification periodically as required.
• Coordinate with Ship Agents, Ports & Ship Yards, handle permits and schedule service attendances.
• Coordinate and arrange transport of Engineers, tools & equipment to and from job sites
• Answer customer queries and provide remote technical support.

Job Requirements:

• Diploma in Marine Engineering or similar.
• Past experience in marine cranes & deck machinery required.
• Experience in coordinating marine service work, especially afloat repairs will be an advantage.
• Able to commit overtime.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Position title: Sales Engineer
Location: Loyang Way
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel:

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

We're seeking a skilled Full Stack Software Engineer to contribute to the development and implementation of Litmus & Sentinel, our AI guardrails products. As a Full Stack Software Engineer, you'll play a key role in ensuring the responsible and ethical use of AI technologies.

Key Responsibilities

• Collaborate with cross-functional teams to design, develop, and integrate Litmus & Sentinel into products, ensuring seamless integration and high uptime.
• Contribute to the development of frontend and backend modules, leveraging the latest technologies and best practices.
• Conduct regular code reviews, performance evaluations, and technical assessments to maintain high standards of product quality and reliability.
• Work closely with stakeholders to understand requirements and translate them into technical solutions.
• Stay updated on industry trends, emerging technologies, and best practices in AI ethics and governance.

Requirements

Essential Qualifications

• 3+ years of full-stack software engineering experience in building scalable products.
• Experience with NextJS (TypeScript) and building API backend using frameworks such as NestJS (TypeScript) and FastAPI (Python).
• Exposure to cloud-based application development on AWS.
• Demonstrated ability to write efficient code and build software.
• Strong problem-solving skills and critical thinking.

Nice to Have

• Experience in generative AI-enabled applications.
• Interest in data science, artificial intelligence, and machine learning.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT)
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up equipment for various systems and conduct testing and commissioning.
• Install electronic systems, including cabling and storage devices.
• Perform troubleshooting, repairs, and preventative maintenance on electronic systems.
• Manage projects and follow up with clients.
• Provide onsite support to diagnose and resolve technical issues.

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66287 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a Software Developer to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, 8.30am to 6.00pm

Responsibilities:

• Involvement in the entire software development life cycle including application development, implementation, testing, maintenance and documentation
• Responsible for the development, installation, configuration and customization of Enterprise products and/or software services and cloud platforms
• Designing and implementing scalable web services, applications and APIs
• Perform troubleshooting & debugging software defects
• Writing, testing clean and secure code to ensure responsiveness and efficiency
• Staying abreast of latest technologies and work with R&D team on conceptualized design of prototype and Proof-Of-Concept (POC) into eventual solution for end user’s business cases

Requirements:

• Min. Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent
• Min. 1-2 years in a software development role, fresh graduates are also welcome to apply
• Proficient in one or more back-end programming languages / frameworks such as .NET/.NET Core, Java Spring Boot or Python
• Proficient in JavaScript and one or more front-end frameworks such as React or Angular
• Proficient in Git
• Knowledge and experience in Relational Databases (eg. MS SQL, Oracle, PostgreSQL)
• Good understanding of Agile/Waterfall software delivery methodology

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

We are seeking a Software Engineer skilled in Java web development to join a software firm for FinTech project delivery.

• Competitive remuneration package (up to $7,000 + AWS + VB).
• Hybrid working arrangement.
• Join a team that utilizes latest technology to promote continuous learning and growth.

Responsibilities:

• Develop, test, deploy, and maintain business applications and systems integrations required for the operation.
• Work closely with software engineers, business analysts, and software architects to plan, design, develop, test, and maintain business applications.
• Provide maintenance support to customers by investigating and rectifying reported systems shortcomings during/after working hours when necessary.
• Engage in code reviews to ensure quality and offer constructive feedback, while optimizing existing code for improved performance.
• Proactively identify and resolve legacy system issues, optimize code, and implement best practices to improve overall system efficiency.
• Analyze requirements and design solutions that address system challenges, boost performance, and enhance user experience.
• Adhere to high-quality development principles while delivering solutions on-time.
• Maintain clear and concise documentation for code and system architecture.
• Understand the interdependencies of services (application, system, and database) and accurately identify problem areas to enhance overall efficiency.

Job Requirements:

• Singaporean only.
• Bachelor's Degree in Computer Science, or related field.
• Minimum of 2.5 years experience in software engineering with proficiency in Java web development.
• Bilingual in English and Mandarin to handle Mandarin speaking clients.
• Knowledge and experience in systems analysis, design, programming with knowledge in RESTful API architecture.
• Proficient in Java/J2EE, JSP, JSF, Spring Framework (Security, MVC, Cloud, Boot), SOAP, Web Services, Mybatis.
• Experience in cloud solution delivery, such as AWS.
• Prior experience in FinTech industry/projects (Capital Markets/Financial Payment) will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Software Quality Assurance (Audit, QA)

Our Esteemed and Reputable Client is looking for an Software Quality Assurance (Audit, QA)

Requirements:

• Solid experience in handling Projects Audit/ Quality Assurance and Checks.
• Strong experience in handling Quality Assurance and Software Governance.
• Good track record handling Quality Assurance Projects and Timeline.
• Involved in Projects Audit and Checks.
• Sound knowledge in handling quality improvement practices and processes on Projects.
• Experience in handling IT Quality Assurance, Process Improvement, Software Testing and Methodology.
• Minimum 3- 5 years of Software Quality Assurance and Audit Checks on Projects.
• Experience in performing Audit Checks on Projects
• Involved in handling Projects Quality Audit.
• Responsible for Project Audit/ Quality Management System procedures and processes.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Software Developers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio

Working hours: Monday to Friday, 8.30am to 6.00pm

Responsibilities:

• Design solutions that meet functional requirements.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Participate in impact analysis of encountered issues.
• Generate relevant documentations, reports etc.
• Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.
• Perform UX activities such as conduct user research/interviews, develop user stories, storyboards to articulate current and future concepts, create wireframes, detailed visual mock ups and interactive prototypes and create style guides/digital assets for production

Requirements:

• Min. Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent
• Min. 2-3 years’ experience in software development roles
• Familiar with software development lifecycle processes
• Strong programming skills and verifiable mastery of at least one of the following languages: Java, JavaScript, Python, C#, .Net.
• Proficiency in Web Technologies such as HTML, CSS

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

As a Software and Application Manager, you will be leading global teams and supporting multiple projects deploying ServiceNow based solutions for Veracity clients globally.

Your duties include working directly with clients, analysing and planning business strategy, and advising clients on technology solutions. You are also responsible for leading the team during client projects and overseeing its daily operations.

Software and Application Manager is also responsible for delivering outcomes for our clients. You will be conducting needs assessments, configuring applications, integrating third-party apps, building, and maintaining relationships, training and ongoing client support and follow-up. You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.

Besides this, you will also be providing leadership focus for both your team and for the clients that you are supporting.

Key Responsibilities

• Participation in client engagements, reporting to engagement managers
• ServiceNow platform development
• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
• End-to-End development and complex workflows
• Applies innovative technical solutions to business and the application processes
• Defines and documents procedures for processes and workflows
• Works on multiple projects as a project team member, occasionally as a project leader
• Responsible for troubleshooting problems as reported by users
• Communicates effectively with management and other members of the project
• Additional duties as assigned and defined by management
• Investigate, document, and analyse key client organizational processes
• Maintain an effective client follow-up system to ensure that clients are contacted regarding project progress and overall satisfaction
• Take charge of finding information sources, gathering, and interpreting problem statement, execute analysis and present findings to team members and stakeholders
• Contribute to the development of a strategic vision for product development and enhancement
• Design and architecture solutions in appropriate platforms
• Applying in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements
• Providing advice to customers regarding industry best practices and process methodology
• Conduct analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems across functional areas
• Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems
• Enhance & increase ServiceNow knowledge by doing continuous learning, training and certification
• Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team. Motivate team members and assesses their performance.
• Provides help to management, including hiring and training, and keeps control updated on team performance.
• Own project delivery

Basic requirements

· 5-9 years of professional experience

· Expert ServiceNow knowledge

· Expert JavaScript knowledge

· Comfortable with organization leadership roles and working towards the organization’s goal & values

· Openness to travel

· Tertiary education preferred

Professional qualifications and education requirements

· Extensive ServiceNow project experience

· Ability to work independently

· A logical and systematic approach to solving analytical tasks.

· Willingness to invest time in its knowledge and competencies

· Communication and presentation skills (verbal & non-verbal)

· Team leading & project management skill

· Embrace design thinking

· ServiceNow Certified System Administrator (CSA)

· At least 2 ServiceNow Certified Implementation Specialist (CIS)

Our Esteemed and Reputable Client is looking for 2 headcount for

Enterprise Architect/ Solution Architect (Software).

Requirements:

• Strong involvement as Enterprise Architect/ Solution Architect.
• Technically incline in Software Application Design and Implementation.
• Good in Software Architectural Design and Implementation.
• Knowledge of Software Application Solution is Preferred.
• Good in handling Solution Architectural Design and Implementation.
• Main responsible for solution design, presale and post-sale deployment of software applicaiton.
• Good in Stakeholders/ Clients Management.
• Proficient in Cloud Azure, AWS Technologies
• Proficiency in software development languages such as Java, Python, C++, or others
• Involved in architecture (on-prem/cloud)
• Experience in high level design, implementation and technical requirements management.
• Involved insoftware development tools and methodologies (e.g. Agile, SCRUM)
• Provide consultation to Stakeholders and Clients on Architecting matter.
• Minimum 6 years of Solution Architect/ Enterprise Architect experience.
• Possess Government / System Integrator domain (Preferred).
• Possess Healthcare domain.
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications and project delivery is preferred
• Assist to shape the technology roadmap and vendor/partner programs at MSS in line with the strategic direction of the business unit

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: [email protected]

We regret only shortlisted candidate would be contacted.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Overall Job Objectives

This role is to support global business processes across sales, factories and business unit organizations.

We are looking for a resourceful candidate with a strong analytical capability, and able to utilize various systems for data evaluation. This position is based at our Regional Singapore office.

Core Responsibilities

• Build up cost models to provide package cost estimates and manufacturing readiness inputs to business unit, engineering and factory
• Support critical meetings with internal cross functional teams on product / package costing
• Develop relationships with factory, sales and business units to ensure alignment with industry and customer trends
• Responsible for production pricing maintenance duties, including approving pricing issues in SAP
• Assist global sales take-or-pay coordination and reconciliation
• Adhoc analysis of various revenue related items

Job Specifications

• BS degree in Engineering.
• Minimum 3 years of relevant experience in semiconductor industry.
• Direct experience and/or strong familiarity with semiconductor Substrate, wirebond or FlipChip opportunities is a plus.
• Demonstrated understanding of manufacturing processes and raw materials.
• Advanced Excel usage and large data set manipulations.
• Strategic thinker with a proven ability to translate technical requirements/issues into the business context or vice versa.
• Able to work independently and to multi-task, excellent communication and presentation skills and working across functional groups as well as cross-culturally.

Interested applicants, please kindly email your update resume to [email protected]. We regret to inform that only shortlisted candidates will be notified.

Responsibilities

· Assist, plan and execute or draft Mechanical / Electrical / Fire / Plumbing & Sanitary (MEPL) project in compliance with safety, quality, and schedule

· Create process flow diagrams, general arrangement drawings, piping & instrumentation diagrams, and isometrics.

· Draft and prepare Shop drawing / as-built drawing of the given MEPL service with (CAD) software.

· Ensure all drawings are in accordance with the standards set by company’s quality.

· Perform file management on a regular basis.

· Participate in continual quality check and improvement of work activities.

· Complies with company safety regulations and ethics.

· Ability to work under pressure.

· Assist to propose value engineering methods with the clients to interpret their requirements and represent them in the field.

· Provide technical submission of proposal / drawings / MOS / RA etc

· Able to travel for site survey/study to better understand conditions/limitations onsite and attend site meetings and necessary site walk

· Cooperate and communicate effectively with internal and external stake holder.

· Review engineering deliverable and initiate appropriate corrective actions

· Any other duties as assigned and comply to ISO / OSHA standards

Requirements:

· 2-3 Year(s) of working experience in managing Additional and Alteration services in Commercial / Industrial / Plants sectors MEPL services

· Candidate must possess at least Bachelor's Degree/ Diploma in Engineering or drafter / mechanical experience.

· Proficient in Good software usage in Autocad / Solidwork / Revit / BIM etc software.

· Able to work independently and yet a team player with leadership.

· Ability to handle multiple projects and task with a high attention to detail.

· Pleasant, mature, meticulous with good interpersonal skills.

· Proficient in MS Excels/words/PowerPoint/Project.

· Preferred skill sets: good leadership skill, self-Driven, resourceful, problem-solving nature, strong business acumen, project management and good conversational/writing skills in English

Who we are

Amplify Health Asia Pte. Limited (Amplify Health) is a leading health technology and analytics organization, providing our customers with integrated solutions to improve outcomes for individuals and the sustainability of health systems.

The vision for Amplify Health is to be a leading digital health technology and integrated solutions business. We aim to be a trusted custodian of Asia's largest repository of health data, unifying financial, clinical, operational and behavioural data to empower our customers with insights that highlight opportunities to deliver better value and care outcomes.

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

What you will do

The purpose of this role is to provide day-to-day operation of End User Technology support to Amplify Health Asia employees. The scope of technology is computing, mobile and AV.

Consistent, accurate and timely technology support are critical to ensure that Amplify Health can operate as designed. The End User Technician role represents the ‘face’ of Corporate IT support for users and success in this role will help to build up a world class employee experience for our organization.

How you would make a difference

• Excellence in communication and monitor the level of service delivery
• Showcase level of expertise by providing satisfactory explanations and solution to executive technology questions and issues
• Keep clear records of all activities in the Technology Support team and present them to management upon request for evaluation
• Strong knowledge on the front-end operation of M365, Edge Browser / MS Teams
• Familiar with collaboration tools (MS Teams, Zoom)
• Maintain a world class services for Technology Support with high level end user satisfaction
• Take measures of user’s expectation to control all effects that may arise from user’s technology problems and complaints to avoid escalation
• Develop strategies to tackle issues to have a backup plan where a particular strategy might not be effective
• Deliver operational on-site and remote support for online events, such as large-scale video conference, online presentation, and webinars
• Maintaining and troubleshooting audio, video, lighting, and other related equipment.

What you need to be successful

• Work Independently
• Previous executive technologies support experience for at least 5 years (Investment Bank or trade floor experience preferred)
• Experienced in handling executive technology request, capable in ensuring user satisfaction through accurate troubleshooting
• Attainment of objectives and adherence to deadlines and procedures of works
• Full technical capability in responsible areas
• Problem solving skills
• Effective communication skills
• Good business knowledge
• Technical training techniques

Communication Requirements:

Internal (80%)

This position will communicate with departments in Group Office, including IT, Compliance and IT Finance, etc. The position requires communicating effectively with working level people as well as department heads.

External (20%)

This position will communicate with vendors over product selection, delivering solutions, exploring solutions to meet business demand, and troubleshooting, etc.

Common Requirement

• Develop internal networks and maintain excellent relationships with colleagues across AIA
• Engage stakeholders in both Group Office and LBU effectively
• Exceptional interpersonal skills and able to gain confidence and respect of senior level executives
• Relay and gain acceptance of complex technical solutions to all types of audiences
• Listen, challenge with empathy, decide and execute
• Express complex issues and opportunities in clear and simple terms
• Excellent written and verbal communication skills in English.

Wise was launched in 2011 with the vision of making international money transfers cheap, fair, and simple. Today, our multi-currency account helps more than 16 million people and businesses manage their money across the world. Over the past decade, Wise has built a global payments infrastructure that has revolutionised how money moves around the world.

Now, with Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly. We’ve already partnered with 85+ banks, FinTechs and other enterprises, opening up the benefits of Wise’s payments infrastructure to millions of their end customers around the world.

Read more about Wise Platform here: https://platform.wise.com/

Job Description

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.
• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.
• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.
• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Qualifications

• You have +3 years in a technical support engineering role, and are familiar with common support tooling and terminology.
• You’re confident in testing and debugging REST APIs, interpreting logs, and querying databases.
• You have strong organisation and prioritisation skills, and you’re able to focus on solving the challenges at hand while setting expectations with stakeholders.
• You thrive in a reactive support environment, and can also drive proactive improvements where you identify them.
• You’re cool under pressure, and can navigate and handle the response to several high-severity incidents at once (some incident management experience is preferable).
• While this isn’t a developer role, some experience in coding is helpful - you’ll have a basic knowledge of some programming languages like Python or Java.
• While the team works 24/5 follow-the-sun, you’ll be comfortable with some regular out-of-hours on-call over weekends.
• You are willing to travel internationally, to work and learn with product engineering, implementation delivery, customer support, and operations teams across the world.
• You work well in a team with a diverse group of people from all over the globe and in different time zones.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.