• Assists the Outlet Manager in preparing annual operating budget in conjunction with Director of F&B.
• Assists the Outlet Manager to maximize profitability of the restaurant & room service.
• Ensures that staff completely understand company policies & standards
• Assists the Outlet Manager in analyzing menus and products of competitive restaurants & room service.
• Assists the Outlet Manager in recruiting, training and evaluating employees.
• Assists the Outlet Manager to inspect the physical condition of furniture and decorations.
• Checks the tidiness & cleanliness of staff, ensures grooming standard is implemented.
• Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
• Conducts daily briefing and de-briefing for a function assigned.
• Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with quests, subordinates, immediate superior and other section heads.
• Prepares daily cover count and revenue report for the outlet.
• Attends daily F&B briefing, F&B Meeting in the absence of the Outlet Manager, and all other training sessions and meeting required for the position.
• Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
• Identifies and solves problems in service in a professional manner. Handles guest complaints professionally.
• Reports and controls breakage and losses in the assigned outlet.
• Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.
• Knows and understands all the food and beverage policies and procedures in service of food and beverage in order to ensure the correct implementation.
• Follows control procedures in food and beverage cost and cashiering.
• Promotes guest satisfaction in the outlet.
• Receives and handles booking inquiries and special arrangement.
• Controls the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
• Coaches and counsels captains, bartenders and waiters effectively.
• Motivates a strong team within the outlet section.
• Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
• Performs other duties as assigned by Outlet Manager, Director of F&B.

Job Description:

•Responsible for sales for Aviation Lubricants and Chemicals

•Oversees business development of organization within Asia Pacific Region

•Forecasting and developing sales strategies plans to meet business objectives in terms of revenue and margin.

•Analyze market, industry trend and the competition to identify new sales opportunities for current and future business needs of customers.

•Provide excellent customer service and ensure customer satisfaction to develop long term relationships with key/current/prospective customers.

•Prepare weekly & monthly sales reports of progress and forecasts to internal and external stakeholders.

•Deliver sales presentation to customers.

•Performing pricing analysis and manage stock inventories.

•Lead, train and manage sales team performance to achieve annual sales targets.

•Manage internal and external audit and certification.

•Need to travel to overseas – business trip

•Other ad-hoc duties as assigned.

Requirements:

•Diploma in Sales & Marketing or equivalent

•Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry

•Good selling skills & confident in presenting company’s portfolio

•Presentation Skills

EA PERSONNEL: R1988532

EA LICENCE: 21C0430

Job Description

a) Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement

b) Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients

c) Collaborate with design and sales teams to ensure that requirements are met

d) Maintain relationships with current clients and identify new prospects within the area you have been assigned

e) Possess a strong understanding of our products, our competition in the industry and positioning

f) Follow the latest industry developments and stay up-to-date on corporate competitors

g) In addition to the duties which this position usually entails you may from time to time be required to undertake additional or other duties as necessary to meet the needs of our business.

Qualification

Minimum 2 years working experience

Job Description:

•Responsible for sales for Aviation Lubricants and Chemicals

•Oversees business development of organization within Asia Pacific Region

•Forecasting and developing sales strategies plans to meet business objectives in terms of revenue and margin.

•Analyze market, industry trend and the competition to identify new sales opportunities for current and future business needs of customers.

•Provide excellent customer service and ensure customer satisfaction to develop long term relationships with key/current/prospective customers.

•Prepare weekly & monthly sales reports of progress and forecasts to internal and external stakeholders.

•Deliver sales presentation to customers.

•Performing pricing analysis and manage stock inventories.

•Lead, train and manage sales team performance to achieve annual sales targets.

•Manage internal and external audit and certification.

•Need to travel to overseas – business trip

•Other ad-hoc duties as assigned.

Requirements:

•Diploma in Sales & Marketing or equivalent

•Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry

•Good selling skills & confident in presenting company’s portfolio

•Presentation Skills

EA PERSONNEL: R1988532

EA LICENCE: 21C0430

What We Offer

Experience the Liebherr Culture and Belief of “One Passion. Many Opportunities.” Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.

The Job

The primary focus of this position is to lead and manage the MRO operations (Pt 145), within the LSI Aerospace division. This position will provide key leadership and accountability for MRO operations and the overall performance of each employee of the department. As a key part of the management team, the MRO Operations Manager will be active in the definition, development and execution of operational policies, top performance, sustained growth and development of MRO activities for Liebherr products and services.

The position holder will be the key focal point for resolution of issues related to MRO operations beyond daily routine; as well as for the development of solutions according to (internal & external) customer requirements. Maintaining and improving overall performance, cost-effective operations and profitability will be the driving factors. This role requires management of requirements, processes, departments and employees, and establishment of solutions and activities to achieve results, based on goals and objectives directed by senior management of the Aerospace division.

What You Can Expect of the Job

• You’ll develop, assist & direct assigned managers to effectively lead department employees in achieving goals and objectives. Establish, maintain and improve operations and performance in line with company targets, and operational expectations to meet customer satisfaction goals.
• You’ll always maintain a safety conscious working environment, to meet or exceed industry and regulatory standards relative to Aerospace MRO operations.
• You’ll develop and implement continuous improvement initiatives (e.g. LEAN) to enhance profitability, productivity and efficiency of LSI MRO operations.
• You’ll implement and operate, in collaboration with other stakeholders (e.g. LSI finance controlling, sales, customer service, GM) tools and methodologies for management of relevant KPI, such as costs, efficiency, performance.
• You’ll develop and implement strategy, programs and initiatives to manage and improve employees’ attendance, knowledge, productivity, working skill sets, performance and retention, e.g. through developmental programs, and training.
• You’ll take a leading role in planning of budget, staff/skill development and related reviews, make recommendations relative to respective operations.
• You’ll oversee the facilities’ heavy mechanical & test equipment to ensure operational up time and minimize disruptions. Conduct risk assessment, make recommendations and implement scheduled maintenance for effective cost management of equipment.
• You’ll participate / assist in vendor negotiations and selection.
• Any other task assigned by the General Manager.

What We Expect of You

• Degree in Mechanical or Aeronautical Engineering (or equivalent) with at least 5 - 7 years with aerospace MRO and/or OEM engineering experience and at least 3 - 5 years of demonstrated leadership track record.
• Good knowledge of processes (production and/or repair), technologies, aircraft components (e.g. pneumatic, hydraulic, heat exchangers, avionics/electronics, composites) and subsystems (e.g. air management, flight control and actuation, landing gear).
• Solid experience in repair and overhaul processes, procedures, technologies. Good understanding of repair station environment operating under relevant regulatory standards (e.g. FAA, EASA, CAAS, CAAC).
• Sufficiently qualified, experienced and eligible for approval by the regulatory authorities.
• Strong analytical skills in examining, assessing and re-engineering operations and procedures, formulating, developing and implementing policies and procedures.
• Commitment to foster a cooperative work environment; lead in conflict avoidance/resolution and mediation skills
• Strong interpersonal and communication skills and demonstrated ability to work effectively with a wide range of stakeholders at various hierarchical levels.
• Practical proficiency in relevant ERP/IT applications, such as MS office suite, BaaN, e-Lirom.
• Required to attend meetings, seminars, exhibitions, customers’ visits, product training and company functions.
• Required to travel in support of business activities.
• Exposed to a combination of normal office and shop environments

Who We Are

Liebherr-Aerospace is a leading European manufacturer and global supplier of Air Management, Flight Control, Actuation and Landing Gear systems as well as Gearboxes. Liebherr-Aerospace’s dedicated regional service centre, Liebherr-Singapore, provides a wide range of support services to the aviation industry in Asia-Pacific.

OVERVIEW

This position will report to the General Manager, Tender Centre, and is part of the Regional Tender Centre Team. He/SheThe role is responsible to lead in the tender process and work in close collaboration with other tender management teams and account owners within SAO region.

KEY RESPONSIBILITIES

• Drive tender business growth, profitability, and sustainability in the SAO region.
• Lead the end-to-end tender process, including RFI, RFQ, RFP, e-Auctions, and spot quotes.
• Prepare high-quality, competitive proposals in collaboration with account owners, tender management teams, and support functions.
• Develop and execute bid strategies and tender frameworks in coordination with key stakeholders to enhance success rates.
• Analyze customer tenders to align pricing, solutions, and requirements effectively.
• Work closely with Air/Ocean cargo divisions for rate negotiation and review.
• Ensure accurate and timely data profiling and records maintenance on platforms like TM Analytics and SharePoint.
• Conduct post-mortem analyses on tenders for continuous improvement and management review.
• Maintain pricing knowledge and collaborate with internal teams to optimize tender processes, reduce costs, and improve win ratios.
• Support the transition to the Implementation team post-award and assist with SOP setup, focusing on rate aspects.
• Provide commercial and technical inputs for tender submissions.
• Participate in internal/external meetings to align on tender management goals.
• Identify opportunities to enhance the Tender Centre’s efficiency and effectiveness.
• Other duties as assigned by management.

PERSONAL QUALITIES

• Goal-oriented and consistently meets targets.
• Highly organized, with strong planning and prioritization skills.
• Independent, resourceful, able to work under pressure and meet deadlines.
• Strong analytical, communication, and interpersonal skills.
• Clear and concise in both written and verbal communication.
• Strong ability to coordinate resources across functional and organizational boundaries, building and using networks, encouraging collaboration across borders and sharing knowledge and expertise.
• Strong business acumen and analytical mindset and ability to conceptualize customer and operational requirements.
• Proactive planner with the ability to drive projects forward.
• Monitors market trends, encourages innovation, and handles change effectively.
• Structured thinker who simplifies complexity into actionable steps.
• Committed to ethical practices and upholding values.

The Assistant Manager, Information System shall assist the Manager, Information System to plan, direct and oversee activities dealing with a company’s computer and information systems. He/She shall coordinate jobs related to the hardware, software and network that the business uses. He/she shall spearhead the establishment of cybersecurity system for local and regional facilities.

Key Responsibilities Include:

· Developing and overseeing the cybersecurity measures for the organization.

· Evaluating the organization’s IT needs and finding ways to improve the products and systems in place for

enhance productivity, security and efficiency.

· Recommending upgrades and enhancements to top management, explaining the key benefits of new tech-

based investments for the organization.

· Scheduling and supervising IT projects such as upgrades, migrations, system updates and outages.

· Assist in managing IS team members, assisting in performance evaluation and offering guidance for

advancement within the company.

· Identifying opportunities for IT training and developing classes that will equip employees to make the best use of

the products and systems available.

Requirements :

· Bachelor's Degree in Computer Science/Information Technology or equivalent with minimum of 3 years of work

knowledge in cybersecurity best practices and compliance requirements, and end-user computing.

· Experience with conducting security risk assessments and incident management.

· Proficiency in maintaining and managing Microsoft technologies - Office 365, Active Directory (ADFS, DHCP, CA,

DNS, RMS), Exchange Service (O365).

· Good work knowledge of security risk management, security governance framework and compliance (IT Security

Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing),

application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and

security assessment.

· Relevant certifications (e.g., CISSP, CISM, CEH, or other cybersecurity credentials) are highly advantageous.

· Excellent project management skills and experience with budgeting, resource planning, and risk management.

· Mandarin language is preferred to liaise with China counterparts and overseas vendors.

· Work experience in the manufacturing industry is preferred.

· Travelling up to 25% of the time is to be expected.

· Those who can start work only in March can also be considered.

About Our Company

Established for over 30 years, Gan Teck Kar is a well-respected local company in its field with a substantial workforce. We have modern, spacious offices with an excellent canteen and gym provided for our staff.

GTK is looking for dynamic HR manager who can be part of the team here to continue to develop the role and continuously improve our processes and assist in our growth. We are looking for a ‘people person’ who can make a difference in attracting, developing and retaining staff in the in the modern workplace.

Responsibilities

• Lead and manage the full spectrum of HR functions with the help of an HR executive
• Manage full employee lifecycle from onboarding to offboarding including search, selection and retention of the right staff
• Handle work pass applications for new, renewal, cancellation and repatriation of foreign staff
• Highly knowledgeable in current regulations and compliance requirements from the relevant authorities and able to assess impact of changing regulations on the workplace
• Continue to improve and develop the HR function, processes and procedures and also capable of supporting ISO audit requirements
• Responsible for group health insurance scheme and submission of insurance claims
• Source and administer suitable training programmes for employees and apply for training grants
• Manage employee relations and welfare plus monitor external issues
• Responsible for all mandatory HR surveys and reports
• Organize staff recreational events and team bonding activities
• Undertake any ad hoc duties as assigned by the Management team

Requirements:

• Diploma / Degree in Human Resource Management preferred
• Minimum 3 years of relevant managerial experience, ASEAN/international expertise an advantage
• Personal qualities will be important; high integrity, excellent interpersonal and communication skills, proactive practical problem solving and a team player
• Able to handle sensitive and confidential information
• Proficient in Microsoft Office Suite

• The Aseptic Operations leads all compounding and sterile fill activities. The role is also responsible for secondary packing of final finished goods.

• Ensuring safe work environments, enforcing operational discipline, and monitoring aseptic behaviors.

• Efficiently utilize tools and metrics (KPI’s) to monitor staff productivity, deliverables, timelines, and quality of work product to adjust staffing levels and operational processes as needed to ensure operational effectiveness.

• Support investigations, own CAPAs, and drive continuous improvements throughout operations.

• Responsible for developing staffs’ performance goals, maintaining positive employee morale and relations and managing paid time off

• Understanding of the importance/impact of cGMP standards.

• Responsible for handling disciplinary actions and/or Performance Improvement Plans, terminations, escalating complex employee issues to their manager or human resources and ensuring a fair and consistent approach with all team members.

• Identifying potential process/product improvements and working collectively with cross-functional teams to implement process/procedure updates.

• Demonstrates strong industry knowledge and comprehensive understanding of business processes.

• Demonstrates technical/functional expertise in applicable discipline and acquires knowledge in related disciplines.

• Utilize industry technical/functional experience to help develop standard operating procedures.

REQUIREMENTS:

• Able to establish robust processes, develop performance standards, track performance through fact driven exercises, and implement solutions to drive continuous process improvements.

• Demonstrates skills to solve complex problems in highly regulated environments.

• Previous experience working with auditors, inspectors, and regulatory agencies.

• Able to articulate difficult and complex situations in a comprehensive and succinct manner utilizing professional tools, and deliberate facts.

• Ability to drive a culture of partnership and accountability.

EDUCATION & EXPERIENCE :

• Minimum of a Bachelor Degree in a life science, pharmacy, or engineering discipline required. Advanced degree/certification preferred. It will be an advantage to the candidate if he/she is a registered pharmacist in Singapore.

• 5-8 years manufacturing or engineering experience, preferably in sterile manufacturing and a good understanding of quality and compliance standards of various agencies, including US-FDA, European EMA and China NPMA.

• 3-5 years management experience; with no fewer than 20 direct/indirect reports.

• Proven effective verbal and written communication skills

• Experience working with SAP, QMS such as TrackWise

Manage one or more outlets

Ensure monthly target is achieved

Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld

Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals

Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.

Good management & communications interpersonal skills

Salary Range (Mandatory):

$3000- $5000 + Attractive Commission + Bonus (Total income: $5000-10000)

At least 3 year(s) of working experience

Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients

Able to work on weekends and public holidays

Energetic, sales driven, self-motivated & independent

Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus

Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Roles and Responsibilites:

• To support the sales team and ensure timely and accurate order processing and subsequent logistic arrangement.
• To manage and control purchases with optimal stock levels, best cost efficiency and punctual deliveries.
• To attend to all office administration duties.
• Well versed in Microsoft Office (Word, Excel, Powerpoint) and Google Suite
• Knowledge in Accounting and Finance is an added advantage
• To assist with petty cash and basic accounting work.
• Any other duties to be assigned as required
• With diploma certificate or equivalent with relevant experience may apply.
• Good interpersonal, communications and customer support skills.
• Well Organized with strong attention to details
• Good problem solving and analytical skills.
• Good command of major working languages will be given preferrance
• Junior level candidates are encourage to apply and candidates with more experience will be considered for senior role.

Why Join us?

• Employees are encouraged to contribute and share their ideas to help the company to gain success
• Employees will get unique opportunities to learn a variety of skills as we are covering B2B and B2C business.
• Commute with ease and less traffic as we are located outside of CBD
• Good Job stability and Clear career progression

Remuneration will be based on your ability and skills.Those with potential may be offered more responsibility and quicker career advancemen

Responsibilities:

Contracts Management

1. Prepare and provide responses for tender bidding, submission of relevant costs spreadsheets and profitability analysis.

2. Managing contractual claims to protect commercial interest.

3. Prepare requests for proposals for distribution to vendors.

4. Develop a set of standard contracts for the company, ensuring that they are in line with corporate goals and objectives.

5. Analyse all requirements and provisions in contracts, including terms and conditions, to ensure compliance with all laws and regulations and company policies and procedures.

6. Ensure that contracts are executed in accordance with corporate guidelines.

7. Audit existing contracts and oversee contract modifications.

8. Analyse a contract’s risk to the business.

9. Visit client sites and meet with business partners.

10. Train and supervise other contract professionals.

11. Communicate contract implementation to subordinates and other internal stakeholders.

12. Lead complex contract negotiations and manage all changes and addendums to existing contracts.

13. Ensure that all raw material used meet the specified requirements.

14. Define policies to reduce contractual risks and identify potential improvements to existing policies.

15. Prepare reports on the status of contracts for the Management.

16. Endorse schedule of rates.

17. Anticipate price fluctuations based on external factors.

18. Establish margins for overheads and profits in tender sums.

19. Drive cost planning and control.

20. Authorise variation cost claims.

21. Provide strategic subject matter expertise on matters of cost, contractual implications, procurement of resources or progress during the period of works.

22. Advise on various techniques in dispute resolution.

Manage post contract administration

1. Communicate payment regime to relevant stakeholders.

2. Attend project meetings.

3. Prepare valuations for interim payments and/or recommendation for payment to contractors, specialists and sub-contractors including recommendations for payment.

4. Measure variation of cost claims.

5. Prepare final accounts and/or relevant pricing variations.

Team Management

1. Establish good working rapport with colleagues from Contracts and other departments.

2. Involve in training and development of the Contracts team, including on-the-job training to enhance the core competence of team members.

3. Work with Contract team members to improve work processes, productivity and hit rate of tenders.

4. Understand the implications of health and safety regulations.

5. Ensure that team members have a complete understanding of the project scope of works.

6. Conduct/participate at briefings and regular meetings.

General

1. Adhere to policies and procedures and be kept up-to-date at all times.

2. Oversee the update of base rates and costings regularly.

3. Respond actively and quickly to changes in the operations as dictated by the company, industry or customers’ expectations.

4. Protect and preserve the company’s interest.

Requirements:

• Diploma or Degree in Quantity Surveying, Building or Civil Engineering.
• Proficient in all Microsoft Office application.
• Proficient in PlanSwift, Adobe Acrobat.
• Good interpersonal & leadership qualities.
• Good communication & writing skills.
• Conflict management and problem-solving abilities.
• At least 7 years relevant experience in the Interior industry in Singapore.
• Independent, positive attitude, strong sense of responsibility.
• Proficient in BIM (Bonus).

The Courage Chapter has been engaged to conduct for a search for a Fundraising and Events Manager/Senior Manager for our client, a Non-Governmental Organisation.

ABOUT THE ROLE

The Fundraising and Public Relations Manager/Senior Manager is a key contributor in achieving the annual fundraising target that enables the organisation’s overall goals to be met. The role helps to ensure that the organisation has a steady stream of revenue

generation initiatives including but not limited to fundraising events, online campaigns and grant writing. This role is expected to develop and implement fundraising strategies that are aligned to the organisation’s goals and objectives, working closely with the Executive Director to ensure that existing and new programmes are funded properly. This role shall also be expected to represent organisation at engagement sessions and build strong corporate partnerships. As part of the management team, this role shall also support Fundraising Committee meetings and take collective ownership for the successful management of the organization.

RESPONSIBILITIES

Fundraising & Donor Management

● Expand and grow the donor base including foundations, corporate donors, government grants and individual donors through leads generation, grant writing, relationship building and engagement in support of fundraising strategy defined in the year

● Pipeline management and timely and accurate updates of donors’ giving records in Salesforce system and/or any other systems as required

● Manage fundraising campaigns and events with the view to build long-term partnerships with individuals and corporates, and potential long-term volunteering relationships with corporate staff members

● Manage donor relationships including providing accurate and timely grant reporting, engagement of funders in CSR activities, donor appreciation etc

● Work closely with operations to develop effective pitches to raise funds, educating funders on impact funding

● Work closely with Executive Director and Finance to ensure that all restricted and non-restricted funds meet statutory requirements and organisational needs, including and not limited to Charities Act, AML and ATF

● Work closely with Finance and Accounts to ensure quotations, invoicing and tax deductible receipts are done in accordance to governance and compliance requirements

● Oversee the development of all Memorandum of Understanding (MOUs) with corporates and businesses that have expressed interest in raising funds for organisation

Public Relations and Events Management

● Work closely with the Communications team (manager/executive/agencies) and operations team in driving fundraising and communication activities to reach out to “cold

markets” and keep engagement strong with current donor base

● Strengthen donor relationship management by planning appreciation gestures including corporate mixers, appreciation luncheons, any event management and relationship building efforts with donors

● Represent organisation as a spokesperson at corporate, networking and fundraising events, social media and media engagements to advance company’s mission

● Engage corporates in poverty sensitization workshops and achieve the targeted number of paid engagements in the year

● Plan and execute annual fundraising and public events including International Women’s Day, Mother’s Day Carnival, Gala and Golf Fundraiser

General/Management

● Build capabilities in fundraising, donor and event management of the Fundraising team

● Highlight new or changing operational needs that require manpower, budgetary and strategic provisions to Head of Fundraising and Public Relations

● Establish good working relationships and collaborative arrangements with the team internally and relevant external stakeholders to help achieve the goals of the organization

● Manage fundraising expense budget in accordance with charity regulations

● Oversee the performance reviews, training and upskilling of existing staff within the team in order that they would be able to fulfill their roles outlined in their job descriptions

● Analyse and report fundraising insights from existing fundraising initiatives

● Drive development and improvement of processes related to fundraising and impact reporting so that efficiency and productivity gains can be attained

● Supporting Head of Fundraising and Public Relations in reporting to the Fundraising Committee when required

JOB REQUIREMENTS & QUALIFICATIONS

• Singaporean or PR
• Degree in BBA or at least 5 years of relevant work experience in BDM, RM and/or marketing roles

PREFERRED SKILLS & COMPETENCIES

• Passion to work in social service sector
• Proficient in Microsoft Office, CRM systems, Canva and Google Slides
• Strong spoken and written communication and presentation skills
• Experience in strategic planning and execution
• Able to do ground work, including events execution, data entry, direct liaison and follow ups
• Knowledge in Singapore’s Charities Act preferred
• Conflict management skills would be advantageous
• Strong team player

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.

Company DescriptionDifferential Asia is a dynamic market intelligence, retail audit & advisory firm headquartered in Singapore. We specialize in delivering business success for our clients in automotive, two-wheeler, construction, and agricultural equipment industries. Our services focus on improving organizational performance and embedding Voice-of-Customer (VoC) into operations, product quality & design to achieve retail and product excellence. Presently, we have local on the ground teams in key automotive markets including Japan, Thailand, Vietnam, and Philippines among others.

Role DescriptionThis is a full-time on-site role for a Market Research & Consulting Manager at Differential Asia in Singapore. The Manager will be responsible for conducting market analysis, providing business insights, and competitive intelligence. In addition, the person will be an integral part of all automotive advisory projects. He/she will also lead market research efforts and utilize analytical skills to drive strategic decisions for our clients.

Desired Qualifications

• 10-12 years of project management in Market Research & Business Consulting
• Regional experience in the automotive or market insights/ market research in Asia Oceania - especially in MENA & South Asian markets like India, Bangladesh, Sri Lanka and Nepal.
• Strong understanding of automotive retail and/or product development processes
• Excellent communication skills
• Strong analytical skills with knowledge of SPSS
• Detail-oriented and able to work with large datasets
• Proficient in working with 3rd party vendors in managing data collection - including quality, cost and timelines
• Ability to work independently
• Bachelor's degree in Business, Marketing, Economics, Social Studies, Engineering, Statistics or a related field
  

Remuneration: Attractive for the right candidate. If you are excited about the opportunity, please send your detailed resume to [email protected] with the subject title "Market Research & Consulting Manager".

Differential is an equal opportunity employer and all qualified applicants will receive equal consideration for employment. Only successful candidates will be notified.

Industry
Business Consulting and Services

Employment Type
Full-time

Job Description & Requirements

• Monitor and manage day-to-day operations of projects, or function, including developing and monitoring budgets, coordinating activities with other sub-contractors
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule
• Resolve any unexpected technical difficulties and other problems that may arise
• Monitor and ensure subcontractors comply with specified requirements
• ldentify and comply with all applicable statutory regulatory requirements related to project
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Prepare monthly site report updating the latest progress and planning to achieve the project milestone
• Complete task as assigned by Project Manager and Project Director

Requirement:

• Candidate must possess at least Bachelor's Degree in Civil Engineering
• At least 10 years of engineering experience in the related field is required for this position
• At least 5 years of experience in managing civil and infrastructure construction work for projects of similar scale, complexity and nature of work
• Work as Team leader, leading team on project requirements and target achievement
• Acting as rigorous preson on Identify possible risks in project

Job Summary:

To promote/sell Company products, systems, and services to clients (within a designated geographic area, region or business segment) such as, but not limited to, ship owners or managers while maximizing the Company’s profits.

Principal Duties and Responsibilities:

• Actively promote Company products and services to the appropriate client contacts of assigned accounts and territory
• Prepare and expedite proposals for products and equipment for accounts and to follow the bid process through to final conclusion
• Manage the assigned accounts in a professional and efficient manner, consistent with good technical sales practice; establish and execute a customer contact plan that will ensure the level of service and technical follow up needs and inquiries are properly and promptly addressed
• Prepare monthly reports, summarizing key sales, client and territory activities for submission to management
• Meet annual sales targets
• Develop and facilitate sales presentations to clients and prospective clients
• Continuously identify sales opportunities within assigned territory or market segment.
• Prepare detailed account analysis, including historical sales, current sales and forecasts for each account assigned
• Maintain accurate and updated records on assigned accounts and potential new account activities
• Support and comply with Company policies, values and strategic objectives as well as the sales department objectives and procedures
• Liaise closely with the technical and marketing teams to enable all necessary support are given to sales and service efforts to the customers
• Attend and actively contribute to all Company meetings, technical and sales training and strategy seminars
• Maintain solid knowledge of Company competitors, their service offering and ongoing activities within assigned territory; regularly communicate with sales management and when necessary, develop and implement action plans to ensure accounts are retained with the Company
• Drew Marine uses a CRM system to track and organize all customer interactions, which ensures better workflows, organization, customer and peer-to-peer communication, and management. Data entry in our CRM is a requirement of this position
• Perform other related duties and projects as assigned

Required / Desired Knowledge, Experiences and Skills:

• Bachelor's degree in Marine, Chemical or Mechanical Engineering and up to 2 years’ experience in a equivalent sales role, or
• 5 years’ sales experience, with at least 4 years’ in the maritime industry
• Good organizational and analytical skills as well as an ability to motivate and communicate effectively with staff
• Working knowledge of different software systems, and have strong computer usage experience
• Must be a team player, innovative, and creative
• Must have valid driver’s license

Physical Working Environment:

This position requires travel (amount of travel varies depending on region).

OVERVIEW

This role will report to the VP of Sales and work closely with the product marketing and salesforce teams. He/She will design marketing and communications materials, and be the custodian of sales enablement content, ensuring the maintenance of the sales enablement platform.

KEY ROLES AND RESPONSIBILITIES

• Support internal and external marketing, communications, and public relations strategies.
• Collaborate with Senior Management to enhance the company’s identity, culture, and visibility.
• Manage the production of high-quality print, electronic, web, and digital materials aligned with communication goals.
• Direct media relations, handling outreach, and responses to media inquiries.
• Build strong media connections and manage media coverage.
• Develop and evaluate marketing, communications, and PR programs.
• Promote outreach efforts and organize thought leadership and networking events.
• Foster relationships with key stakeholders and monitor customer satisfaction.
• Lead internal communications for Senior Management, including messaging for town halls and social media.
• Support corporate social responsibility activities.
• Proficient in using Customer Relationship Management systems (Salesforce) for alignment, tracking, and analysis.
• Skilled in utilizing sales enablement technologies, from content management systems to sales enablement platforms, ensuring the team has pratical insights.
• Proficient in interpreting quantitative and qualitative data to refine the sales enablement strategy through practical sales statistics.
• Capable of understanding and crafting efficient sales processes to impact the sales cycle positively.

PROFESSIONAL QUALITIES

• Degree in Marketing, Communications or related fields or equivalent job experience.
• Minimum 3 years’ experience in marketing and sales operations in the logistics industry.
• Experience in writing press releases, presentations and negotiating with media.
• Experience in sales enablement platforms, CRM and visualization tools e.g. Salesforce, Tableau, Teams, Power Point, etc.
• An analytical mind to translate quantitative and qualitative data into outbound sales strategies.
• Self-motivated, energetic, resourceful, highly organized and influential leader and a team player.
• Excellent verbal & written skills and outstanding interpersonal skills are crucial to this role.
• Communication skills with Japanese expatriates and Japan headquarters.

ALATAS Crane Services Worldwide is a worldwide operating crane & deck machinery service specialist and offers crane and hydraulic related services and parts supply in the Ship, Offshore, and Construction industry.

With our global set-up of 14 offices worldwide, we offer field service, provide technical solutions for emergency repairs, large scale overhauls, load testing, inspections, component repairs, spare parts supply as well as supply of new cranes and upgrades to existing ones.

Our specialized Crane Service Engineers are professionals in their field and are available attend to crane problems throughout the world.

Our workshop operations are geared to repair marine machinery, hydraulic machinery and accident repairs on steel structures, details are here: www.alatasworkshop.com

As a manager of our workshop repair operations, and to support our filed service we are employing a Workshop Manager as follows:

JOB DESCRIPTION:

• Must be able to solve technical issues in relation to complex machinery/fabrication works repairs for internal and external stakeholders
• Capable of negotiating and communicating effectively with clients, as well as managing tenders, proposals, and quotations
• Oversee and ensure the successful execution of all workshop activities, coordinating efforts to complete contracts within budget and the established timeframe
• Ensure that the quality of all repair/fabrication work carried out conforms to the client’s specifications and to the Company’s quality system
• Offer consistent feedback and reporting, both informal and formal, to Management regarding the performance and outcomes of the workshop
• Recruit & train workshop personnel

REQUIREMENTS:

• Solid working experience and proven track record as Workshop Manager in a Ship Yard, Port, Marine Engineering company or a Construction Company
• Previous sailing experience and qualification as Chief Engineer, sailing on oceangoing ships will be an added advantage
• Understanding of Engineering Regulations, norms and clads requirements
• Degree in Mechanical Engineering, Chief Engineer's licence or similar
• Excellent communication skills to liaise with Customers worldwide
• Experience in cost calculation and personnel management skill

About the Role:

We are seeking a seasoned Senior Product Development Manager with over 10 years of experience specializing in the design and development of automation products for bioenvironmental applications. This position focuses on driving innovative projects in Industrial Automation, Bio-Environmental Monitoring, and Consumer Electronics, managing the complete product development lifecycle to deliver high-quality, technically advanced, and manufacturable solutions.

You will bring in-depth knowledge of electronics, embedded systems, full-system automation, and mechanical integration to design and guide fabrication teams, producing innovative products and prototypes for industrial and academic clients.

Key Responsibilities:

1. Product Development & Lifecycle Management

• Lead the entire product lifecycle, from concept creation to batch mass production, ensuring on-time delivery and cost-effectiveness.

2. Circuit Design

• Design and develop high-performance analog, digital, and mixed-signal circuits, focusing on low-noise designs, high-resolution ADC/DACs, and high-speed communication interfaces.

3. PCB Design & Manufacturing

• Execute PCB design using tools like Altium Designer, incorporating Design for Manufacturability (DfM) and Design for Testability (DfT) principles.

4. Embedded Systems Development

• Program and debug firmware for microcontrollers (MCUs) and system-on-chips (SoCs), optimizing for performance and energy efficiency.

5. Data Communication Systems

• Develop robust communication protocols, including I²C, SPI, RS232, RS485, and other bus systems, integrating sensor networks and actuator controls.

6. Mechanical Integration

• Collaborate with and review mechanical designs using tools like SolidWorks and AutoCAD, ensuring seamless electronic-mechanical compatibility.

7. System Testing & Quality Assurance

• Conduct Design Failure Mode and Effects Analysis (DFMEA), tolerance analysis, reliability testing, and EMI/EMC validation to meet regulatory and quality standards.

8. Bio diagnostics

• Apply hands-on expertise in bio diagnostics, driving the development, testing, and optimization of diagnostic tools and processes.

9. Prototyping & Troubleshooting

• Oversee prototype development, testing, and root-cause analysis to resolve hardware and firmware issues promptly.

10. Interdisciplinary Collaboration

• Work closely with mechanical, software, and quality assurance teams to deliver integrated and cohesive product designs.

11. Documentation & Compliance

• Maintain comprehensive project documentation to ensure adherence to ISO standards and regulatory requirements.

Requirements:

Technical Expertise:

• Proficient in Altium Designer; experience with OrCAD or Eagle is a plus.
• Advanced programming skills in C, C++, and Python, with experience in embedded systems and RTOS environments.
• Strong knowledge of analog and digital design principles, including power electronics and high-frequency PCB layouts.
• Hands-on experience with microcontrollers, FPGA programming, and single-board computers (e.g., Raspberry Pi).
• Expertise in communication protocols: I²C, SPI, RS232, RS485, UART, and their applications in IoT systems.
• Experience in sensor integration, including temperature sensors, photo detectors, and flow meters.
• Proficiency in mechanical CAD tools for cross-disciplinary collaboration; SolidWorks and AutoCAD preferred.
• Practical experience in GUI development and familiarity with Linux-based environments (e.g., Ubuntu).
• Knowledge of P&ID diagrams, microfluidic system design, and control methodologies.
• Strong analytical and problem-solving skills, with expertise in (D)FMEA, design optimization, and quality management systems.
• In-depth understanding and hands-on experience in bioprocessing systems, particularly in E. coli detection and diagnostics.
• Expertise in developing and implementing diagnostic methods for microbial monitoring, including biosensors and other analytical tools.

Industry Expertise:

• Experience in water quality monitoring systems and microbial monitoring technologies.
• Familiarity with fluidic control systems, including valves, pumps, and flow control mechanisms.

Soft Skills:

• Excellent communication skills, with the ability to document and present technical concepts effectively.
• Proven ability to excel in fast-paced, collaborative environments.
• Proficiency in MS Office tools (Word, Excel, PowerPoint); experience with Power BI and Visio is a plus.

This position of Business Development Manager is for Career Conversion Program (CCP), events and membership sales. The candidate is expected to be involved in a blend of sales and business development activities with sales acumen and business development skills.

Job Scope:

• Identify potential clients from our members or advance manufacturing companies.
• Work with marketing to generate potential leads through various channels such as networking events, cold calls, email campaigns, and attending industry conferences and seminars.
• Build and maintain good relationships with members and potential clients, understand their business plans, and provide consultative solutions to drive the CCP placements. This is involves customer relationship management and business development experience.
• Develop and execute sales strategies to bring in more companies to join overseas exhibitions under Singapore Pavilion. Candidate would work with event organisers to gather more companies and get government grant assistance through the association.
• Responsible to increase revenue and achieve sales targets while expanding the client base for the association's events and membership sales.
• Prepare proposals and presentations to showcase how companies can benefit from the programmes and value-add services as an AutomationSG member.
• Identify opportunities to expand into new markets or industries by analyzing market trends and landscape
• Work closely with marketing and secretariat team to provide clients' feedback and market trending to grow revenue.

Training on the requirement of CCP will be provided to assist the BD manager develop a understanding of the programme. On events sponsorship, association will share some of the past customer listing. However, candidate is expected to also carry out aggressive business development initiatives.

Qualification:

• Bachelor's degree or advance diploma in a relevant field with minimum 3 years working experience. Experience in a sales or human resource recruitment role related to technology or engineering industry is a plus.
• Strong project management and organization skills, with the ability to multitask and prioritise; work towards delivering the targets within the datelines and schedule
• Good negotiation skills and customer management experience.
• Excellent written and verbal communication skills with a strong attention to detail to ensure proper and complete documentation
• Able to work with cross-functional team and different stakeholders to enhance and improve on the process and workflow
• Meticulous in character, with a sales mindset to drive the placement of CCP, events and membership sales.
• Resourceful to be able to identify partners to work with
• Tech savvy with online portals, MS Office and shared drive etc

• Conduct project briefing and kick start meeting
• Responsible for periodic progress reports
• Evaluate the master programme and monitor work progress
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Coordinate a Project Team of consultants, contractors, developer in daily-site activities
• Assist on documentations and make recommendation to clients for award of contracts
• Check safety management system and conduct periodic safety inspection
• Prepare cost estimates and monitor progress claim, interim certificate and issue payment response
• Conduct feasibility studies and recommendations on the development concept, preliminary programme and budget

ALATAS Crane Services Worldwide is a worldwide operating crane & deck machinery service specialist and offers crane and hydraulic related services and parts supply in the Ship, Offshore, and Construction industry.

With our global set-up of 14 offices worldwide, we offer field service, provide technical solutions for emergency repairs, large scale overhauls, load testing, inspections, component repairs, spare parts supply as well as supply of new cranes and upgrades to existing ones.

Our specialized Crane Service Engineers are professionals in their field and are available attend to crane problems throughout the world.

Our workshop operations are geared to repair marine machinery, hydraulic machinery and accident repairs on steel structures, details are here: www.alatasworkshop.com

As a manager of our workshop repair operations, and to support our filed service we are employing a Workshop Manager as follows:

JOB DESCRIPTION:

• Must be able to solve technical issues in relation to complex machinery/fabrication works repairs for internal and external stakeholders
• Capable of negotiating and communicating effectively with clients, as well as managing tenders, proposals, and quotations
• Oversee and ensure the successful execution of all workshop activities, coordinating efforts to complete contracts within budget and the established timeframe
• Ensure that the quality of all repair/fabrication work carried out conforms to the client’s specifications and to the Company’s quality system

Offer consistent feedback and reporting, both informal and formal, to Management regarding the performance and outcomes of the workshop

• Recruit & train workshop personnels

REQUIREMENTS:

• Solid working experience and proven track record as Workshop Manager in a Ship Yard, Port, Marine Engineering company or a Construction Company
• Previous sailing experience and qualification as Chief Engineer, sailing on oceangoing ships will be an added advantage
• Understanding of Engineering Regulations, norms and clads requirements
• Degree in Mechanical Engineering, Chief Engineer's licence or similar
• Excellent communication skills to liaise with Customers worldwide
• Experience in cost calculation and personnel management skill

Job Scope:

Manage and direct all aspects of human resources for Allegion ASEANA, SOSS Asia and GSM China. This role will work with leaders to release the potential of our people, attract and retain diverse talent, shape our future organization, and create a DEI and high-performing culture. The role will enable the growth and performance of our business, delivering on our purpose and values.

The incumbent has the primary responsibility for labor relations, employee relations, recruiting, training, policy administration, performance management, conflict resolution, and employee/management consultation. These activities include developing, recommending and implementing goals/objectives, policies, procedures and courses of action to support the business and its employees.

Primary Responsibilities:

· Leadership - Partner with the Business leaders to shape and deliver an HR strategy that delivers business growth in support of the Allegion Strategy and HR priorities. Closely work with the International HR COEs to deliver against strategic HR priorities; Drive organizational transformation, talent development, employee engagement, and culture change initiatives that support Allegion’s growth and strategic goals in the region.

· Integration- Lead the integration of the Soss Asia into Allegion. Review the current HR policy, system and establish an HR management system, including C&B, HR Operations, training etc. to be in line with Allegion policy but with some flexibility to address SOSS Asia needs.

· Recruitment - Responsible for talent recruitment and management, including recruitment strategy, process design, candidate evaluation, salary negotiation.

· Employee Relations – recommend, develop, and implement employee relations practices to foster a positive employer-employee relationship and support the overall effectiveness of the organization.

· Consultation and Facilitation – provide expert consulting to line management regarding human resource administration to facilitate overall organization performance.

· Diversity Plan - design and implementation of a diversity plan that delivers skills, knowledge and abilities for building truly diverse workforce. Encourage proactive approaches that encourage acceptance of differences, capitalizing on strengths of the team.

· Remuneration Policy Administration- Advise on competitive conditions and internal remuneration anomalies and prepare remuneration review information to enable business unit managers to conduct review effectively and efficiently.

· HR services - Delivering of HR services to ensure efficiency, quality, and employee satisfaction. Responsible for employee lifecycle events, including onboarding, termination, job change, leave management, etc. Responsible to review the processes and programs to ensure the continuous improvement and provides regular training and communication to employees.

· Payroll Support- Manages and contributes towards effective payroll support for the Business. Ensures compliance/audit requirements for payroll administration and other administration processes. Identifies areas for improvements and evaluates outsourcing possibilities in the payroll/benefits admin section. Contributes to the payroll vendor selection and evaluation exercises.

· HRIS Management - Work with Global team to optimize HRS related projects and processes based on local needs, set up or revise the SOPs, including HR internal process, self-service administration process, etc.

Job Specification:

Part A: Job Knowledge / Technical Skills / Qualifications

Must have:

§ 20+ years of HR experience with at least 8-10 years in a leadership role within a complex multinational organization.

§ Experience in providing end-to-end HR support and leadership across diverse functions (Commercial, Manufacturing, Support).

§ Solid track record of M&A transactions (in Singapore and outside of Singapore).

§ Experience in managing HR services and operations across multiple sites or regions, with knowledge of

local practices in Southeast Asia and North Asia countries (e.g. Singapore, China, Hongkong, South Korea

,etc)

§ Experience in navigating complex HR challenges, particularly in manufacturing and commercial business.

§ Proven track record of leading large-scale organizational change initiatives.

§ Experience dealing with international teams and managing requests from Global stakeholders.

§ Self-starter who is able to work with minimum guidance.

§ Proficiency in Mandarin and English (written, spoken, and reading) is required.

§ Proficient with Microsoft office applications (Word, Excel, Outlook, PowerPoint)

§ Strong general business acumen

§ Strong planning, process and project management skills

§ Demonstrated evidence of strong problem-solving abilities

§

Nice to have:

§ Professional qualification in global remuneration

§ Professional qualification in organizational coaching

Part B: Personal Skills

§ Ability to communicate effectively and build rapport at all levels

§ Excellent verbal and written presentation and communication skills

§ Effective collaboration and interpersonal skills to build rapport and influence positive results as a leader and member of the team.

§ High focus on customer satisfaction

§ Ethical in all aspects of business

§ Highly reliable, takes ownership and remains accountable

§ Accurate and numerate with strong attention to detail

§ Flexible and calm under pressure

Overview

The Sales Manager in the Oil and Gas industry is responsible for leading sales efforts, developing strategic business relationships, and driving revenue growth. This role requires a deep understanding of the oil and gas sector, strong leadership skills, and the ability to implement effective sales strategies.

Job Description:

-Sales Strategy Development: Formulate and execute comprehensive sales strategies to achieve revenue targets and enhance market share within the oil and gas sector.

-Business Development: Identify and pursue new business opportunities by establishing relationships with potential clients and stakeholders in the industry.

-Client Relationship Management: Build and maintain robust relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

-Sales Team Leadership: Manage, mentor, and motivate the sales team to meet or exceed sales targets. Conduct regular performance reviews and provide training as needed.

-Market Analysis: Monitor market trends, competitor activities, and customer feedback to inform strategic decisions and identify growth opportunities.

-Contract Negotiation: Lead negotiations for contracts, pricing, and terms with clients, ensuring alignment with company objectives while meeting customer expectations.

-Sales Reporting: Utilize CRM tools to track sales performance metrics, prepare reports, and present findings to senior management regularly.

-Collaboration with Other Departments: Work closely with marketing, engineering, and product development teams to align sales strategies with product offerings.

Qualifications

-Educational Background: A Bachelor’s degree in Engineering, Business Administration, or a related field is required. An MBA is preferred.

-Experience: A minimum of 5 years of experience in sales management within the oil and gas industry is essential. -Proven success in business development is a must.

-Technical Knowledge: Strong understanding of oil and gas operations, products, services, and market dynamics.

-Sales Skills: Demonstrated ability to achieve sales targets through effective strategy implementation and relationship management. Strong negotiation skills are critical.

Communication Skills: Excellent verbal and written communication skills are necessary for engaging with diverse stakeholders.

Personal Attributes

-Strong leadership qualities with a focus on team development.

-Self-motivated with a results-oriented mindset.

-Ability to work independently as well as collaboratively in a team environment.

-Willingness to travel frequently for client meetings and industry events.

-This job description outlines the essential functions of a Sales Manager in the oil and gas industry, emphasizing the need for both technical knowledge and strong interpersonal skills to effectively drive business growth.