Job Title: VIP Concierge / Relationship Manager

Job Description:

We are seeking a highly professional and service-oriented Concierge / Relationship Manager for members of a distinct private social club.

The ideal candidate will have a strong background in hospitality, relationship management of VIP clients in different capacity, coupled with event organizing and management experience.

This role will involve various responsibilities, including reception and floor management, membership sales, event planning and execution for members and exceptional member relationship management.

Candidates with strong self-initiative, attention to detail, ability to maintain and manage high-profile clients with the utmost discretion and professionalism will be considered.

Work Location: 5-minute walk from Clarke Quay MRT station

Employment Type: Full Time

Start Date: February 2025

Monthly Salary Range: 3200 - 4000

Responsibilities

• Front Desk: Ensure smooth operations within the club, providing an excellent customer experience.
• Member Sales: Manage and promote membership sales, event and product sales
• Event Execution: Assist in organizing and executing club events including both educational and recreational activities ensuring a seamless experience for attendees.
• Relationship Management: Maintain strong and healthy relationship with and among members, promote connections and care in whichever way members require

Requirements

• Background: Proven experience in a concierge, relationship manager, or similar role within hospitality, banking, or hotel sectors. Experience in managing high-end clubs, VIP lounges, or premium banking services.
• Sales Skills Strong sales background with the ability to drive membership sales and meet targets.
• Communication Skills Well-spoken, with strong interpersonal and customer service skills.
• Appearance Presentable with a professional demeanor.
• Personality Outgoing, kids loving, proactive, and capable of handling multiple responsibilities efficiently.

What We Offer:

• A supportive and vibrant work environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• High-end working environment with exclusive clientele.

职位名称：VIP专员/关系经理

职位描述:
我们正在寻找一位高度专业且以服务为导向的VIP专员/关系经理，为一家私人社交俱乐部会员提供服务。

理想的候选人应具备酒店管理、高端客户关系管理的丰富经验，以及活动策划和执行的能力。

该职位包括多个职责范围. 包括接待和现场管理、会员销售、会员活动的策划和执行，以及卓越的会员关系管理。

我们欢迎具备强烈自我驱动力、注重细节、并能够以极高的保密性和专业精神维护和管理高端客户关系的候选人申请。

工作地点：从Clarke Quay MRT 站仅需步行5分钟

雇佣类型： 全职

开始时间： 2025年 2月

月薪范围： 3200 – 4000

职责：

• 前台 确保俱乐部运营顺畅，提供卓越的客户体验。
• 会员销售 管理和推广会员销售、活动及产品销售。
• 活动执行 协助组织和执行俱乐部活动，包括教育和娱乐活动，确保参与者拥有流畅的体验。
• 客户关系管理 维护与会员之间的良好关系，促进会员间的联系与关怀，根据会员需求提供支持。

任职详细：

• 背景: 拥有在高端会所、VIP 休息室或高端银行服务领域担任资深礼宾、关系经理或类似职位的经验。
• 销售技能: 具有强大的销售背景，能够推动会员销售并达成目标。
• 沟通能力: 口齿清晰，拥有良好的人际交往能力和客户服务技巧。
• 外表: 仪表端庄，具有专业的举止。
• 性格: 性格外向，喜爱儿童，积极主动，能够高效处理多项职责。

我们提供：

• 支持和激情丰富的工作环境。
• 具有比较专业的薪酬和维护奖励。
• 提供职业成长和生涯拖展。
• 高级和独一无二的工作环境和出色应用现场。

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the AVP of Internal Audit, the incumbent is an individual contributor responsible for managing, planning, executing and reporting of audit engagements and projects associated with the internal audit portfolio for the HuBS (Hong Kong, Singapore, Bermuda) portfolio with a focus on the Singapore audits.

• Develop audit programs and create testing strategies for key controls.
• Execute tests of internal controls within assigned budget. Complete work papers accurately, completely, and as instructed following Audit Department standards.
• Analyze audit results and conclude on the design and operating effectiveness of internal controls. Identifies audit findings and makes recommendations.
• Prepares and/or reviews internal audit reports of findings and recommendations for delivery to management.
• Lead meetings with clients for the purpose of presenting audit findings and recommendations; conducts audit opening meetings with client.
• Monitor audit findings to ensure effective resolution.
• Assist in developing the annual audit plan for assigned client group.
• Monitor the progress of audit projects under his/her responsibility and provides appropriate leadership in completing the project according to department objectives.
• Recommend revisions to audit policies, procedures, and programs.
• Represent Internal Audit at management meetings.
• Actively build and manage relationships with business partners.
• Lead or participate in fraud investigations as required. ​

The candidate needs to embrace different ways to provide assurance, be able to innovate with Sun Life’s initiatives and come up with new audit approaches for the business in the HuBS structure, open to innovative solutions to increase effectiveness of Internal Audit, anticipates risks, is proactive to provide management with advice before risk materializes i.e. proactive assurance, and interfaces with stakeholders on an ongoing basis where necessary (Board, regulators, first and second line management) and consistently elevates the structure of the Internal Audit function as a trusted advisor to the business.

Job Requirements:

• College or University degree in Accounting, Finance or Business
• Professional accounting or audit designation is preferred
• Minimum of 8 years of audit and/or financial experience, ideally in Insurance or asset management)
• Technical knowledge in audit, including: Internal control knowledge, process analysis, data literacy, risk identification and assessment and management, professional ethics, and engagement / project management
• Fluency in English mandatory, knowledge in Chinese is an asset.

We offer 5-day work, attractive salary, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

UFIT Performance Account Manager Job Description

Our Purpose

“Igniting Greatness”

Our Mission

“We empower every person within our community, through our Circle of Care, to go beyond what they think is possible”

Our 5 Values

Collaboration, Integrity, Empathy, Excellence, Empowerment

Reporting To: UFIT CEO

Job Summary: The UFIT Performance Account Manager will ensure a strong relationship with clients by maintaining high service standards and achieving business goals. This role involves setting and achieving targets, maintaining and growing membership engagement, and exceeding performance expectations.

Desirable qualities:

● A community driver - Possess exceptional oral and written

communication skills and is able to develop engaging content. You

should be a ‘people person’ with great customer service skills and the

ability to moderate online and offline conversations with our

community. Ultimately, you should be able to act as the face and

voice of our brand and manage all community communications.

● A goal-getter- Setting and achieving goals with our clients is the

single most important task our team has every day. The account

manager at each location needs to live and breathe this approach

and be committed to optimizing all processes to help our partners

and employees achieve their goals.

● An effective agent of change – Able to make all clients and

members feel valued, seen and heard, whilst simultaneously

ensuring the standards of each and every session delivered remain

high.

● Possess a Bachelors in Sports Science with 2 years of experience in a

corporate wellness/ fitness coaching environment

● Relevant coaching qualifications in PT, yoga and or Pilates would be

preferable

Roles and Responsibilities:

Summary:

● Provide tailored support for two distinct groups: members and office-

based staff.

● Enhance the existing Strong Body/Strong Mind program to deliver even

greater health and engagement outcomes, and taking the Program to

the next level.

● Create aglobally connected workforce, through Beekeeper, where

health and community thrive.

● Ensure constant focus and attention of clients on setting goals, achieving

results

● Conduct 3-5 classes per week

● Manage vendors and external freelancers to ensure service delivery and

standards are met

● Implement and ensure an “on brand” experience across the company

● The account manager will work closely with the UFIT SMT to ensure

continued engagement of the members

● Develop and promote online coaching, online seminars, and community

activations for the company workforce in-office; emphasizing wellness

and the importance of healthy lifestyles.

● Data driven; Management of the external class vendors and tacking data

and feedback from members and engagement per

program/class/seminar/etc

● Plan and develop Wellness seminars about Chronic Disease Management

and topics around the 5 pillars ; Movement, Recovery, Mindset, Nutrition,

Community modules.

● Assist in planning wellness activation events and UFIT events , including

speakers and health related demonstrations where needed

Business Development:

● Assisting the UFIT SMT with the promotion of key initiatives and

events to introduce UFIT and the Circle of Care to members

● Monthly and Quarterly reporting analysis

● Drive and focus on increasing more unique engagement through

classes and wellness seminars to get better reach with existing

member base and to reach a wider demographic

Operations:

● Oversee launch and implementation of the UFIT Brand and our

services

● Deliver excellent customer service and other administrative tasks

efficiently

● Oversee day-to-day operations of the Company’s wellness

● Plan and deliver Fitness Classes weekly

Human Resources:

● Setup and training of employees (how to use our coaching app,

booking systems and processes)

● Liaise with existing UFIT staff to deliver seminars, classes and

wellness events

● Manage budget allocated for the cost of instructors and health

professionals where needed.

Personal:

● At all times conduct yourself in a manner befitting an exceptional

UFIT employee, characterized by our values of Excellence,

Empowerment, Integrity, Empathy and Collaboration.

● Model an excellent professional attitude toward your clients and lead

the cultivation of an integrated team atmosphere

● Possess a strong awareness of customer satisfaction

Key Performance Indicators: (TBC)

● Achieve the monthlyengagement targets for the company

● Create Wellness curriculum

● Onboarding of all employees onto the wellness platform

● Number of clients on engagement in Classes and wellness activations

● Unique user attendance for classes

● Integration; Number of referrals Circle of Care PT into the various

UFIT Hubs

● Delivery and reporting of team results and celebrating client/

member milestones

SALES MANAGER - SINGAPORE

The Sales Manager will be responsible for overseeing and driving the performance of the Hotel101 Sales team (Happy Ambassadors), supporting and implementing strategies to meet sales targets, and maintaining long-term relationships with key clients. The ideal candidate will have a strong sales background, leadership skills, and the ability to work collaboratively across teams to exceed business objectives.

Interested parties please email CV and/or cover letter to: [email protected]

RESPONSIBILITIES

• Sales Leadership: Lead, coach, and motivate the sales team to achieve individual and team sales targets.
• Strategy Development: Develop and implement effective sales strategies to expand the Hotel101 customer base and increase revenue across direct sales and develop strong referral network
• Client Relationships: Build and maintain strong relationships with key clients and prospects, ensuring customer satisfaction and loyalty to Hotel101.
• Performance Management: Monitor and evaluate the performance of the sales team through regular performance reviews, enforcing clear KPIs and objectives, and providing constructive feedback.
• Training and Development: Identify skill gaps and provide ongoing coaching, training, and professional development opportunities to the sales team.
• Sales Forecasting & Reporting: Provide accurate sales forecasts, market analysis, and reporting on sales performance to senior management.
• Cross-functional Collaboration: Work closely with marketing, customer service, product development, and other departments to align sales strategies with business goals.
• Market Intelligence: Stay informed of market trends, competitor activities, and industry changes to identify new business opportunities and adjust strategies accordingly.
• Budget & Resource Management: Assist in setting and managing sales budgets, ensuring efficient allocation of resources.
• Problem Resolution: Handle customer inquiries, complaints, and issues promptly, ensuring high levels of customer satisfaction.

QUALIFICATIONS

• Bachelor's degree /Diploma in Business, Marketing, or related field (preferred).
• Minimum of 5 years of experience in sales, with at least 2 years in a sales management role.
• Proven track record of achieving or exceeding sales targets and driving team performance.
• Strong leadership, coaching, and team-building skills.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze data, make informed decisions, and adapt sales strategies accordingly.
• Proficient in CRM software, Microsoft Office Suite, and sales management tools.
• Strong problem-solving skills and the ability to handle complex situations with professionalism and tact.
• Experience in Financial Institutions and Hospitality is a plus.

ABOUT HOTEL 101 GLOBAL PTE.LTD.

[www.hotel101global.com] Hotel101 Global Pte. Ltd. is a Singapore-registered worldwide hotel operator and subsidiary of DoubleDragon Corporation. DoubleDragon Corporation, was established by Chairman Edgar Sia II (founder of Mang Inasal) and Co-Chairman Tony Tan Caktiong (founder of Jollibee Foods Corporation). The investment holdings company is publicly listed on the Philippine Stock Exchange (Ticker: DD), with over US$2.8 billion in assets primarily in real estate including CityMall shopping malls, CentralHub industrial warehouse and a pipeline of over 8000 hotel rooms under the Hotel101 brand.

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

• Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.
• Attend board meeting of clients, writing of minutes, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Onboard new clients in accordance with policies and procedures
• Organise and co-ordinate board meetings and preparation of board papers for clients
• Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues
• Lead and manage a team of corporate secretarial assistants
• Involve in staff recruitment, mentoring, and development activities
• Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently
• To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

• ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous
• Experience in public unlisted entities and non-profit organisations will be a plus
• Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping
• Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage
• Possess excellent communication and interpersonal skills and the ability to work effectively in a team
• Ability to build team rapport with a willingness in sharing knowledge
• Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

We have an opening for the following position:

Information Systems Assistant Manager

Responsibilities:

• Provide user support
• Managing information technology and computer systems
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Preserve assets, information security and control structures
• Install, configure, and maintain desktop operating systems and applications
• Provide Windows Server (2012/2016/2019) administration
• Provide Microsoft 365 administration

Requirements:

• Good networking skills
• Good communication and interpersonal skills
• Strong problem-solving, critical thinking and decision-making skills
• Advanced leadership and conflict management skills
• Excellent attention to detail
• Great project management skills, including organization, planning, time management and prioritization
• Experience with Windows Desktop OS
• Experience with Windows Server OS
• Experience with Microsoft 365

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

Join the International Payments team at Coinbase and help shape the future of payment integrations in countries worldwide.

The International team is known for its innovative and customer-centric approach. You will have the chance to fuel your passion for building world-class products that promote cryptocurrency adoption globally. Our team enables users across the globe to deposit and withdraw funds from their Coinbase accounts. By identifying and integrating with leading payment providers, you will directly influence crypto accessibility worldwide.

As the Engineering Manager for the team, you will partner with internal teams and external partners to expand Coinbase's portfolio of fiat onramps and offramps in strategic markets. This is a unique opportunity to be at the core of Coinbase's intensified focus on international market expansion. You will directly contribute to making Coinbase the leading cryptocurrency platform by setting industry standards for reliable and fast payments. You will oversee 7-8 engineers based in the APAC timezone, managing people and projects while directly contributing to the implementation of these payment rails. You will collaborate closely with International Product Managers and work with Payments Platform, Finhub, Risk, and Finance teams to build safe and trusted payment integrations.

Our teams use a mix of industry-standard technologies such as Golang, Python, and React, alongside our internal Payments Platform, to deliver solutions supporting billions of dollars in transaction volume. Our primary customers are retail Coinbase users outside the US, and our work ensures they can deposit and withdraw funds quickly and reliably.

What you’ll be doing (ie. job duties):

• Build and manage full-stack engineering teams, to guide the development of features, services, and infrastructure across both web and mobile.
• Coach your direct reports to have a positive impact on the organization and support their career growth.
• Collaborate with engineers, designers, product managers, and senior leadership to translate our vision into a tangible roadmap on a quarterly basis. Break down complex projects into smaller pieces and lead the iterative design and implementation process.
• Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes.
• Collaborate with Product and Engineering teams to ensure successful delivery and operation of multi-tenanted, distributed systems at scale.
• Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase's culture and contribute to our products.
• Contribute to and take ownership of processes that drive engineering quality and meet our engineering SLAs.

What we look for in you (ie. job requirements):

• At least 7 years of experience in software engineering.
• At least 2 years of engineering management experience.
• You possess a strong understanding of what constitutes high-quality code and effective software engineering processes, creating an environment that fosters these principles.
• An execution-focused mindset, capable of navigating through ambiguity and delivering results.
• An ability to balance long-term strategic thinking with short-term planning.
• Experience in creating, delivering, and operating multi-tenanted, distributed systems at scale.
• You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs.
• Your passion for building an open financial system that brings the world together drives you to excel in this role.

Nice to haves:

• Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.

Job #: GCEM06SG

About the company

Present in over 60 countries, our client is a multinational firm in the construction industry. They are looking for an experienced Assistant HR Manager to focus on recruitment and talent management for the corporate employees.

About the job

This is a newly created role who will report to the Senior HR Manager. Supporting the Singapore office, you will:

• Oversee and focus on areas including talent acquisition, performance management, budget and workforce planning, talent management and HR policy
• Manage key stakeholders across various business units to drive HR strategies
• Drive, implement and improve HR policies and programmes in alignment to business objectives and local legislation
• Support other HR initiatives and regional projects

Skills and experience required

• Degree in Human Resources, Business Administration or equivalent
• Minimum 5 years’ of HR experience
• Strong communication skills and relationship management
• Solid knowledge of local labor legislation and practices of Singapore
• Initiative, independent and self-motivated

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Capture, understand and analyze client user requirements and objectives
• Project manage resources and delivery of business implementation successfully
• Help project team with the design and development tasks including the integration of other systems
• Deliver and install technology solutions
• Manage all documentation (including technical, functional specifications, backlogs, user manuals, project support documents)
• Conduct training on implemented solution
• Foster partnership with customers, stakeholders, sponsors and 3rd party (outsourced team, software vendors)
• Coordinate releases and post Go-Live materials (e.g. training documentation, training sessions)
• Drive the support and maintenance of the application; at least organize the handover of his project to the support team
• Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

• Bachelor's Degree or equivalent diploma in Business or Computer Science
• Good tertiary qualifications in Management or Engineering with a strong IT affinity/background is a plus
• At least 5-8 years of relevant working experience as Project Manager
• Project Management and Team management experience
• Experience to work projects or accounts from a public sector (Government or Public Corporation)
• Project Management certifications (Prince, PMI...) are good to have
• Scrum PSPO or PSM certification is an advantage
• Experience in working in complex environment and with distributed team
• Very good communication skills with customers, team and stakeholders
• Independent, creative and reliable
• Focused and detail-oriented
• Able to work both in a fast-paced and demanding environment
• Customer focus mindset
• Salesforce certifications or hands-on experience is not required but will be a plus
• Travel and overseas posting for mid-to-long term to be expected

about the job

• Growing the wealth of high net-worth individuals and providing professional services for their banking needs; including insurance and investment across the following markets ((North Asia, Malaysia, Indonesia, ROW, India market etc.)

about the manager/team

Working alongside a competent team, you will have to opportunity to grow in the banking space.

skills and experience required
A degree is minimally required with 3 years of experience in the Banking & Finance Industry. Importantly, you should come with good track record in sales/current portfolio of clients.

To apply online please use the apply function

(EA: 94C3609/ R21103354)

Responsibilities:

1. Comprehensive Budget Management (Budget formulation, execution, assessment & analysis)

• Develop and execute annual budgets,coordinate with department heads to ensure budget feasibility, ensuring alignment with company strategic goals.
• Ensuring income accuracy and budget control.
• Manage parts of sales operations and ensure timely collections.
• Conduct budget performance assessments and analysis.

2. Project Budget Management

• Formulate and execute project-specific budgets.
• Evaluate and analyze project budget performance.

3. Project Cost Management

• Manage and ensure cost-efficiency and quality in procurement practices with external vendors.
• Oversee budgeting and resource allocation for custom software/system development, ensuring accurate cost tracking.
• Manhour tracking to ensure labour cost accuracy

4. Management Accounting

• Prepare detailed financial reports to support management decision-making.
• Provide insights into financial performance, including profitability, cost analysis, and variance reporting.

5. Financial and Tax Arrangements

• Prepare and submit tax returns according to local regulations.
• Evaluate the need for an agent company for tax purposes and provide recommendations.
• Coordinate with external auditors to provide necessary documentation and support during audits.
• Address audit queries and implement audit recommendations to improve financial controls.

6. Basic Accounting Functions

• Ensure accurate revenue recognition by verifying and recording incoming payments.
• Review and approve payment transactions.
• Create financial statements and reports for internal and external stakeholders.
• Procurement and Expense Review.

7. Expense Reimbursement

• Expense Reimbursement Process Management:
• Ensure compliance with company policies and budget constraints.
• Verify supporting documentation and approve reimbursements.

Requirements:

• Bachelor degree or equivalent
• More than 5 years of international financial management experience, related industry background is preferred
• Familiar with international financial standards and local financial regulations
• Excellent financial analysis, budget planning and risk management skills
• Proficient in financial software.
• Strong team spirit and problem solving ability
• Fully work in office. Working Location: Suntec Tower 2

Assistant Security Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
• Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
• Be in-charge of the Hotel Security Control Room as well as for the day to day operations
• Ensure all official security documents are handled accurately in accordance to SOP
• Completes the daily Management Task List
• Go through the daily analysis report, security documentation by the operational team, security and safety books as well as to review the deployment sheet to ensure all are in order
• Collate and number (HIR) reports, completes the daily overview report, conduct investigations, record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary
• Ensure all security equipment and documentation are operational and in good working order
• Conduct system check for Fire live-saving system (FPLS) during shift
• Ensure all security personnel are fully briefed on major events of the hotel and conduct regular SOP training and review
• Prevent situations that could jeopardize the reputation of the hotel
• Oversee critical and sensitive functions until completion and give command & control the operations during an emergency
• Document all incidents occurred in the hotel in connection with crime, subversions, potential liabilities and insurance requirements
• Assist colleague in handling of unusual guests or colleagues’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, colleague or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
• With all reports and events encountered, constantly review the department’s operational needs working towards efficiency
• Overall in charge of Lost & Found items and handing over to the authorities
• Supervises planning and deployment of security personnel within the team and shift
• Plan and deploy coverage for all access points as assigned to ensure no unauthorized entry / prohibited articles
• Check security personnel are at the deployment hourly for situational report
• Guide Security personnel to adhere to operating procedures
• Cover Security personnel duty during breaks or as and when required
• Assist with preliminary investigations such as key reading, CCTV review, interview and ground surveillance
• Update the Security Department of incidents within 2 hours of occurrence via official mobile application group (Synopsis)
• Create Hotel Incident Report (HIR), Glitch Report, and record in Daily Occurrence Summary for all incidents
• Ensure all handing over and taking over security documents / equipment are in order and in accordance to SOP
• Participate and conduct all security, safety and medical training and exercises
• Ensure accountability of Visitor, Contractor, Casual Labor, Part-time passes
• Ensure accountability of all hotel keys (physical / electronic) in the key press and ensure records are in order
• Address and respond to all FPLS alarms immediately
• Dispatch HEAT / CERT to location of alarm as soon as alarm is activated
• Check Know cross system during duty for any jobs dispatched to Security Department
• Report any non-compliance / non-performance of security personnel to Director of Security
• Liaise with vendors for follow-up on rectification of equipment
• Address any other tasks instructed by Assistant Security Manager / Director of Security
• Plan and schedule Security Department duty roster
• Assist to manage TIMES Software (Duty roster, OT requisition, Time sheet, Leave Approval)
• Assist to manage Material Controls for purchasing purposes
• Be part of either Safety, Fire safety, Personal Data committee
• Complete projects as assigned by Director of Security

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This critical team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

Qualifications:

• PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. PhD degree with practical experiences NLP is a significant plus.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint
• Minimally 2 years and above of relevant experienceand diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are looking for a dynamic Country Manager who is strongly aligned with the mission to redefine investing and empower people to build long-term wealth. You are passionate about the service delivered to our clients on and off-APP. This is a role for a visionary leader who knows how to craft strategies that inspire—not just on paper, but in action—energising teams to deliver results that matter.

You care about building businesses, elevating people, and turning ambitious goals into reality. For someone preparing for a future C-suite role, this is your chance to own Singapore’s growth story while honing the leadership skills that will shape your career. You’re not just about personal success—you’re about bringing people along for the journey, building a legacy of shared achievement.

Key Responsibilities

• Develop and implement the business growth strategy for Singapore.
• Collaborate with Marketing and Product to achieve AUM growth, customer acquisition, and retention goals.
• Oversee day-to-day operationalisation of quarterly and yearly plans with direct reports and teams you collaborate with.
• Identify and act on new business opportunities, including partnerships and product innovations, to enhance our competitive position.
• Own the CSAT and NPS scores for Singapore and work on continuous improvement.
• Drive initiatives to differentiate the customer experience and expand market share.
• Represent the brand and our house investment view at any external engagement.
• Build, lead, and develop high-performing teams.
• Foster a culture of accountability, collaboration, and innovation.

• 12+ years of professional experience of which at least 3 years managing teams and growth/PnL responsibilities.

• Experience in Start-ups/Scale-ups, Marketing/Business Development or Management Consulting. Understanding of the Singapore Fintech industry is a must. 
• Demonstrated track record of delivering growth in digital & tech-led environments.
• Able to lead through influence in a cross-functional international environment.
• Strong interpersonal and analytical skills.
• Passion for Investing is a must.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for a Singapore Strategic Partnerships Manager that is excited about the below Mission and Outcomes over the next 6-12 months.

Mission: Develop Strategic Partnerships for Sleek in Singapore that drives meaningful business impact

Outcomes: 

1. Identify and secure high-impact partnerships and develop a pipeline of potential partners in Fintech, eCommerce, and other relevant industries to drive new customer acquisition.
2. Focus on identifying and signing partnerships with organizations that align with Sleek's value proposition and have the capacity to deliver 15 new customers/month within 3 months, scaling to 60 new customers/month by 12 months.
3. Strategically manage relationships to achieve revenue growth milestones of $5k/month within 3 months, increasing to $35k/month by 12 months, while ensuring alignment with Sleek's business objectives.
4. Implement strategies to optimize partner performance, ensuring increased customer and revenue contributions over time.
5. Work closely with internal teams, including marketing, sales, and operations, to design and execute solutions for partners. Support seamless implementation of partnerships, monitor performance metrics, and ensure partners are equipped to deliver on agreed goals, including incremental customer and revenue growth.

To do this, you will have a minimum of 5 years experience as a Strategic Partnerships role in a start-up or tech company in Fintech, eCommerce or EOR industry  with a proven track record of signing new partnerships and driving meaningful, incremental growth. You will be located in Singapore.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 3-4 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call & Career Deep Dive

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Role-Related knowledge interview

• A ~30-60 minute chat with the Hiring Manager and/or another member of the team to validate your technical aptitude for this role.

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

The incumbent will be required to:

Primary Function

• Handle guest telephone and email inquiries and improve guest experience score.
• Offer appropriate room types and price inclusions, upsell, and handle price objections.
• Ensure all reservations are thoroughly reviewed before the guest’s arrival.
• Review daily reservations booked, reservations cancelled, and arrival reports.
• Manage group block activities, e.g. cut-off dates, rooming lists, pick-up, wash, etc.
• Track sales and promotions and provide feedback to Sales & Marketing departments.
• Manage the department’s roster and guide team members in executing operational tasks.
• Advocate Revenue Management culture across all hotel departments.
• Communicate rates, monitor call quality, and manage forecast, pick-up and actual revenue data.

Revenue Management

• Manage and maintain Opera Cloud PMS and Synxis CRS for rate loading, close-out and open-up dates, rate restrictions, occupancy monitoring, overbooking management, and inventory control.
• Assists in achieving maximum room rate, yield and conversions.
• Monitor the reservation process and ensure accurate room type, market codes, source codes, and rate codes.
• Communicate all current rates, packages and promotions to the front office.
• Ensure block allotments are loaded and released on time.
• Manage “no show” reservations and ensure accurate charging.

Finance Management

• Process deposit, posting charges, and noting billing instructions in the hotel system.
• Ensure accurate payment is routed accurately to company accounts.
• Ensure package elements are accurately allocated.
• Ensure accurate information is communicated to guests, e.g. payment, guarantee, cancellation, and no-show policy.
• Ensure all commissions payable are accurate and submitted to finance timely.

Reporting to the Company Secretary and Head of Corporate Affairs, the successful candidate will be responsible for the following:

Compliance Management

• Ensuring compliance with Singapore Companies Act, Singapore Stock Exchange (SGX) rules, Hong Kong Stock Exchange (HKEX) rules and other regulatory requirements in other jurisdictions where company subsidiaries are incorporated.
• Monitoring, interpreting, and implementing updates to regulatory requirements, ensuring timely communication and execution of changes.

Board and Management Support

• Assisting the Company Secretary to prepare materials for board and management approvals, shareholder meetings, and other corporate events.
• Overseeing the publication of SGX and HKEX announcements and circulars, ensuring accuracy and compliance.
• Providing support for regulatory updates and other governance matters as required.

Subsidiary Management

• Taking responsibility for subsidiary governance, including preparing and coordinating subsidiary board approvals.
• Overseeing the preparation and submission of regular reporting requirements for subsidiaries.

Corporate Governance Projects

• Participating in projects aimed at enhancing corporate governance systems.

Documentation and Communication

• Drafting, reviewing, and finalising various corporate documents, ensuring accuracy and attention to detail.
• Collaborating with internal and external stakeholders to ensure smooth communication and processes.

Job Requirements:

• As required under the Accounting and Corporate Regulatory Authority for the company secretarial role (candidates currently pursuing courses or examinations to obtain the required qualifications will also be considered).
• Demonstrated experience as a company secretary or in corporate secretarial roles, preferably in SGX- or HKEX-listed companies.
• Hands-on knowledge of corporate governance, board management, and regulatory compliance in a listed company environment is advantageous, with relevant experience in working with HKEX-listed companies being a significant advantage.
• Exceptional drafting skills, with the ability to prepare clear and concise legal and corporate documentation.
• Meticulous attention to detail, ensuring the accuracy and professionalism of all work products.
• Strong organizational abilities to manage multiple, complex responsibilities and ensure timely delivery.
• Proven experience in streamlining processes to improve efficiency and alignment with corporate goals.
• Excellent interpersonal skills, with the confidence and ability to engage, influence, and build strong relationships with stakeholders across all levels of the organization.
• Collaborative and proactive approach to problem-solving and team support.
• High degree of integrity and discretion, with a strong commitment to maintaining confidentiality.
• Positive attitude, resilience, and dedication to producing high-quality work in a fast-paced environment.
• Proficiency in business Mandarin and written business Chinese is advantageous.

As a Senior Project Manager, you will contribute to the successful delivery of customer onboarding and solution implementation services for both our SaaS and on-premises clients. Working with the Professional Services team, you are responsible for successful management and execution of multiple concurrent customer projects, while providing timely project reporting on status and budget. Furthermore, you will effectively manage product dependencies by working in collaboration with the Product & Engineering team.

What You'll Do:

• Manage delivery of services (customer onboarding and solution implementations) by the Professional Services team.
• Lead full project lifecycle from initiation to closure, working with a team of Financial Engineers, Quantitative Analysts and Solution Architects / Developers, to deliver client requirements on schedule and within budget.
• Coordinate and lead planning sessions for project development and execution.
• Present recommendations for effective consensus decision making, taking into consideration risk analysis and impact assessment for project milestones.
• Create and manage project resources and cost estimates, and monitor actual project expenditures against project estimates and budgets.
• Provide accurate and timely budget reporting and work in collaboration with PMO for supporting month-end invoicing.
• Manage client and internal stakeholder expectations to maintain productive and engaged relationships.
• Communicate effectively to senior executive team with key project reporting including status and risk management.
• Be the liaison between Numerix and our customers for business, technical, and other project team meetings.
• Partner closely with Customer Support for handover of client solutions to ensure a smooth transition to business operations team.

Measures of success:

• Projects delivered within schedule and budget as outlined in the Statement of Work.
• Onboarding efficiency (project scope) tracked against success criteria set out in Solution Design and change control to effectively manage scope changes.
• Operational efficiency in PMO by tracking and approving time in NetSuite diligently.
• Customer NPS in context of success criteria set for specific opportunities.
• Lead and mentor team members and syndicate knowledge and lessons learned across project management team.

What we're looking for:

• At least 5 to 7 years experience in project management.
• Strong demonstration, communication, and interpersonal skills are a must.
• Strong understanding of the Software Development Life-Cycle (SDLC) and best practices of the same (preferably Agile) and development tools like JIRA.
• Experience with cloud-based native services and SaaS offerings.
• Experience using Microsoft Project and SharePoint.
• Experience using Jira and Confluence.

Extra Credit:

• Graduated with an advanced degree (Masters) in a technical or business discipline.
• Worked as a consultant and/or other professional/client services teams on software implementation projects or some experience in product management.
• PMP Certification preferred.
• Capital Markets experience preferred.

We are seeking a passionate and experienced Account Cybersecurity Program Manager to lead the design and implementation of our Account Cybersecurity Leadership (ACL) program within the Financial Services (FS) Strategic Business Unit (SBU). This role is pivotal in driving sustainability, delivery excellence, and building a thriving cybersecurity leadership community.

________________________________________

Key Responsibilities

1. Program Design and Development

o Design and develop the ACL program tailored to the FS SBU's unique needs.

o Create and implement skills development and certification pathways.

o Establish performance and success metrics to measure program effectiveness.

2. Collaboration and Alignment

o Partner with Delivery Leaders and Business Unit CISOs to gather requirements and ensure optimal placement of ACLs.

o Continuously evaluate performance and ensure ACLs align with delivery needs and business objectives.

3. Governance and Reporting

o Develop management reports to provide insights into program performance and governance at a strategic level.

4. Productivity and Billability

o Oversee and enhance the program's billability and productivity, ensuring alignment with organizational goals.

5. Community Building

o Foster a cohesive and sustainable cybersecurity leadership community through engagement, mentorship, and collaboration.

________________________________________

Qualifications and Experience

• Experience: 7–10 years in cybersecurity program management, sustainability leadership, or related fields.

• Expertise: Proven ability to design and implement large-scale programs, preferably in the financial services domain.

• Skills: Strong collaboration, leadership, and analytical skills to manage performance metrics and governance.

• Certifications: Relevant certifications in cybersecurity, program management, or sustainability are a plus.

Key Responsibilities

• Responsible for the management of effective and responsive human resources function.
• Review and analyze HR statistics and reports to recommend changes to HR practices and organizational planning to suit company direction and improve productivity
• Responsible for budgeting, reviewing and forecasting of all HR related costs of employees in the Non-Management up till Manager level, and present during P&L sessions to the management
• Review and implement HR policies to support the rapid growth and expansion of the organization, and meet governmental needs
• Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.
• Review and manage the Performance Management scheme to drive high performance culture
• Develop training and development plan of all staff
• Manage the recruitment and orientation of all staff, including recruitment of selected senior positions personally.
• Monitor and review salary and grading structure, research market data to ensure competitiveness
• Manage the payroll function of the Non-Management up till Manager level and ensure the payroll cycles and deadlines are adhered to.
• Ensure compliance for both internal and external audits for HR operations
• Manage and/or administer disciplinary procedures, refereeing disputes and terminating staff.
• Manage the health and welfare policies of the company.
• Manage and liaise with insurance broker and adjusters on all insurance claim cases.
• Develops Employee Engagement Plan and executes plan to ensure high employee engagement
• To recommend staff welfare activities and implement programs/ activities that support Company social, environmental and charitable causes.
• Work closely with various Head of Departments on manpower planning, recruitment and development of all departments
• To manage the overall HR and payroll services rendered to subsidiaries.
• Overall responsible for the smooth running of the HR information system.
• Oversee and manage Corporate Office Admin and Reception

Requirements

• Degree Holder in Human Resource Management or Business Administration
• 5 to 7 years of HR experiences with minimum 3 years of experience in supervisory role in the Retail/FMCG industries
• Knowledge and application of local employment statutory regulations, policies, and practices
• Experience in leading through change in Retail Environment is a plus
• Able to influence and work well with people at all levels
• Excellent interpersonal, communication and conflict resolution skill
• Team player and able to learn fast, hands on and perform in a complex environment
• Problem solving and decision making
• Strong financial, analytical and business acumen
• Able to think critically, able to anticipate and manage changes
• Self-motivated, work independently and positive attitude
• Ability to act with integrity, professionalism and confidentiality
• Demonstrate high emotional aptitude

We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9753

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111375
Posting Personnel: Ashley Lee Hui En