Clinical
· Rendering patient care in the Outpatient clinic/Inpatient Ward and/or Day surgery setting
· Assist in clinical and surgical procedures Outpatient clinic/Inpatient Ward and/or Day surgery setting
· All other matters which the Group requires
Administrative/Logistical
· Display good communication etiquette in the following situations but not limited to, answering of telephone calls, enquiries and booking and arranging of appointments etc.
· Receive cash and check receipts, maintain ledger book and computer record of bank deposits
· Collate and submit all insurance claims assigned by Ascent ENT management.
· Liaise with patients, Third-part administrators (TPA), brokers and Insurance companies with regards to insurance related matters including but not limited to claims, billing and payment related matters etc
· Provide and analyse all clinic related data assigned by Ascent ENT management.
· Assisting the doctors in day-to-day administrative duties;
· Booking of operating theatres, anaesthetists, hospital accommodation, etc for inpatient or day surgery procedures;
· Follow up on patient’s review, patient’s postoperative recovery (administrative) in an outpatient and/or day surgery setting
· Maintenance of the clinic and ensure stock level is satisfactory;
· Ordering of drugs, products, new equipment or machines
· All other matters which the Group requires