Duties and Resposibilities:
Operations
· Document residents’ night activities in the activity log book.
· Inform the ED of any non-compliance of house rules, any out-of-the- ordinary observation pertaining to residents’ personal, relational & social behaviour. Document the above and write an incident report/minor report if necessary.
· Ensure residents’ compliance of house rules, and work closely with team to enforce surveillance of residents’ behaviour, both while residents are in the Centre and upon return from work/study and home leave.
· Check residents upon return from outside - belongings, clothes, urine test, breathalyser, when requested for by ED. Document the above.
· Ensure that a working resident’s bag is deposited and properly locked in her assigned locker upon return from work after staff has checked.
· Hand phone/ laptop are to be switched off and kept out of bounds from the residents during battery charging.
· Check residents before leaving for work/study in the morning – belongings, clothes, hand phones. Document the above if necessary.
· Monitor the CCTV to ensure the resident’s compliance. Document the above if necessary.
· Guide residents in their devotional reading in the morning before breakfast.
· Attend to phone calls. Document in the log book if necessary.
· Attend to residents’ request to make phone-calls to their family members. Document the above. Alert ED of unusual behaviour/ reaction by resident during/following the call. Document the above and put up an incident report if necessary.
· Assist day staff or volunteers attending to the residents at night (for e.g. call for taxis, make a drink, etc).
· Attend to residents who need to take their medication. Ensure that the medication is taken by resident concerned and not shared with others. Document the above.
· Attend to visitors or volunteers coming in for visit or activity in the evening. Ensure that only scheduled visit or activity is allowed.
· No outsider is allowed to enter without prior permission from the ED.
· Ensure that all doors/windows are locked and opened appropriately.
· Ensure that the alarm is appropriately armed at night and disarmed in the morning. Document the above.
· Call/attend to Cisco phone calls when the alarm is triggered. Reset the alarm system to normal.
· Filing and other paper work required during the night shift.
· Escort resident to the A&E or doctor during night shift.
· Prepare residents’ medical record forms (as standby for emergencies).
· Manage residents’ medicine box and dispensing of their medication.
· Manage first aid box (to do regular inventory & discard expired medication etc.)
· Act as the fire safety and workplace safety officer (Perform monthly fire drills and ensure all fire safety equipment in working order etc.)
· Handle other projects or assignments as determined by the ED.
