Responsibilities:

• To automate current manual processes issues faced by business users
• Be instrumental in the business and process analysis, leading to design and developing solutions
• Work closely with the business subject matter experts to understand problem, document and formulate the logic and codes used for scripts.
• Back test on accuracy of the logic with clear test scenarios and using historical, including the necessary data extraction and transformation.
• Ensure documentation and traceability of requirements and, process flow diagrams, and other project documents.
• Involved in providing ad hoc analysis, insights, and building and maintaining data driven MIS, reporting and machine learning solutions.

Requirement:

• Bachelor’s degree or diploma in computer science, IT or in related majors
• At least 1-2 years of experience in Business Analyst role
• Working level coding skills using Python and/or SQL is essential
• Practical and demonstrable skills using Visualization tools such as Tableau and QlikView
• Experience working in Unix and Linux environment would be desirable
• Basic proficiency in statistical analysis, data mining, machine learning and working with large scale datasets.
• Excellent skills in Microsoft Excel, MS Access and VBA
• Good to have experience in bank operations

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Responsibilities:

• Investigation and analysis of daily VAR (Value at Risk) and monthly stress figures.
• Investigation of back testing exception.
• Authorize limit increase.
• Supporting other market risk teams in ad-hoc / periodic reports.
• Perform UATs on various system releases and patches.

Requirement:

• Bachelor’s Degree in Banking, Finance or in any related majors
• At least 6 months to 1 year of experience in Analytics or Risk Management role.
• Must have good technical and analytical skills.
• Must be detail-oriented with keen eye for details.
• Able to work well in a fast-paced environment.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Job responsibilities:

• Develop, maintain and support custom-built software application
• Preparation of technical documentation on Jira and Confluence
• Perform unit testing on software deliverables and provide the relevant assistance during product test, integration test and user acceptance test
• Provide post-implementation support and carry out investigation and troubleshooting when necessary
• Lead and guide junior team members

Requirements:

• Minimum 3 years’ experience in C# .Net Development preferably on .Net Framework 3.5/4.5
• Experience with presentation frameworks: WPF and ASP.net
• Experience in relational database concepts and SQL experience preferably on MS SQL
• Experience using Git and have a good understanding of Git workflow
• Experience working in Agile Scrum teams and productivity tools like Jira and Confluence
• Exposure to DevOps tools like Jenkins and Kubernetes is a plus

Responsibilities:

• Develop and document clear and well-targeted test cases to be used by yourself, other QA testers based on Business Requirements, current System functionality and Functional Specification/ Narratives.
• Defines complete level of test scenarios and variations in data to adequately perform end to end testing.
• Thoroughly test multiple functionalities and document the results by capturing end to end testing steps during execution.
• Submit defects and issues to development for correction, and retest once errors have been corrected following established procedures.
• Tracks defects and causal analysis to closure.
• Ensures that testing is completed on schedule.
• Closely collaborate with development team and business users throughout the entire project.
• Use analytical and critical thinking skills to recognize and reduce redundancies in testing efforts, minimize complexity, and create efficiency without compromising effectiveness.
• Support Test Manager to oversee respective finance testing activities.

Requirements:

• Bachelor’s degree or Diploma in Computer Science, Information Technology or in any related majors
• At least 2-3 years of experience in the field of software Quality Assurance, preferably in Banking domain.
• Proficient with Microsoft Office applications.
• Familiar with Software Testing Development and Testing methodology, especially Agile.
• Experience in using JIRA tool, API or SQL will be good to have.
• Must have experience in Test Automation
• Advanced knowledge of test methodologies and approaches

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Responsibilities:

• Write scalable, robust, testable, efficient, and easily maintainable code.
• Translate software requirements into stable, working, high performance software.
• Ensure that software packages and programs are well documented and has reasonable test coverage.
• Collaborate closely with other internal technical teams / business users in investigating, testing and deployments.
• Responsible for handling release management, raising change request and scheduling for the implementation of fixes and enhancements.
• Participate in root cause analysis, management communication and client relationship management along with Infrastructure Service Support team members.
• Ensure all production changes are made in accordance with life-cycle methodology and risk guidelines.
• Provide application support, deployment of release, patches & fixes on infrastructure platform.
• Analyze application performance, perform tuning and ensure high availability & stability of platform.

Requirement:

• Bachelor’s Degree in Computer Science, Information Technology or equivalent.
• At least 2-3 years of experience in application developer role.
• Excellent troubleshooting and critical thinking skills in a complex infrastructure environment.
• Good to have experience in release management and change management.
• Must have excellent stakeholder management skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Position Summary/Overview:

• The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Responsibilities:

• Responsible for end-to-end recruitment process.
• Identify new business opportunities and build rapport with existing clients
• Knowing clients’ businesses needs and supporting them in their recruitment needs.
• Proactive sourcing of suitable talents via different platforms
• Resume screening, short-listing, interviewing and selecting the right candidates

Requirements:

• Candidate with no relevant working experience will have full training provided
• WE offer a competitive commission scheme, staff benefits and career progression.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Indah Purnama

EA Personnel Reg No: R16549712

Mon to Fri 8.30am to 6pm

Job Description:

This role is pivotal in develop new business opportunities and create brand awareness in the industry. Also to promote and selling Company’s products among architects, interior designers, and developers throughout Singapore develop. Candidates must possess a strong grasp of product specifications and excel in influencing product selection through impactful presentations and relationship development.

Key Responsibilities:

• Collaborate closely with architects and designers to ensure company’s products are specified in their projects to achieve monthly, quarterly and annual sales budget.

• Proactively seek out and establish relationships with new clients to expand our market share.

• Cultivate and maintain strong relationships with current clients to ensure satisfaction and foster repeat business.

• Conduct effective product presentations to architects, designers, and stakeholders to showcase our products' advantages and salient features.

• Partner with main contractors and carpenters to promote Company’s products as preferred materials, driving immediate sales opportunities.

• Track specification progress, success rates and manage follow-up activities to convert specifications into sales.

• Work with internal teams, including marketing, accounts, logistics, and customer service, to ensure smooth sales management and project deliveries.

• Maintain accurate records of specification activities, project status, and customer interactions for reporting and analysis purposes.

• Gather and relay market insights to management for strategic decision-making.

Requirements:

• Minimum Diploma in Architecture, Interior Design, Engineering, Sales, Business Management or a related field.

• Minimum of 5 years of experience in a similar role within the building materials or architectural products industry with proven track specification and sales track record.

• Strong understanding of product specifications, and project lifecycles.

• Excellent communication and presentation skills with the ability to articulate technical information effectively.

• Demonstrated ability to build and maintain relationships with architects, designers, and specifiers.

• Self-motivated, results-oriented, and able to work independently as well as part of a team.

• Proficiency in Microsoft Office Suite, CRM software and project tracking tools.

• Candidate with region exposure can be a plus

• Project sales development and specification closing experience in interior finish product would be at advantage

• Strong connection with Architect & Design community with proven track record

Job Summary: The Senior Corporate Recruiter supports the overall growth through recruiting top talent for open roles, acting as a talent advisor for our internal hiring managers and interviewers, mentoring other recruiters and coordinators on the team and assisting with ad hoc recruiting projects

Job Scope:

· Meet with hiring manager to conduct an intake session regarding the need; clarify the job profile and agree on the recruiting strategy

· Utilize creative sourcing techniques to attract and cultivate diverse talent pipelines

· Conduct initial resume and phone screens

· Structure and manage the interviewing process including working with hiring managers to define the interview panel

· Work with Executive Assistants and the Global TA Team to assist with scheduling/coordination of interviews

· Partner with the HR Manager to create a competitive compensation package

· Extend and negotiate offers with candidates

· Build trust and credibility with clients through effective consultation at all stages of the recruiting process

· Understand current and future hiring needs and assess the talent market to develop and recommend the right recruiting strategies for the business

· Drive an exceptional candidate experience through every touch point in the recruiting process, regardless of outcome

Requirements:

· 5-8 years of full lifecycle corporate recruiting experience is good to have

· Experience working in QSR or FMCG industries highly is good to have

· Demonstrated success working with cross-functional partners including Hiring Managers, HR Business Partners, Finance, IT, Marketing, etc.

· Experience working on a variety of corporate roles in a fast-paced corporate environment

· Expertise in a variety of sourcing channels including LinkedIn Recruiter, cold-calling, BOOLEAN searches, networking, database mining and other creative methods

· Good verbal and written communication skills

· Good organizational skills, ability to work independently, and multi-task in an innovative, fast-paced environment

· Experience working in an ATS (Greenhouse is good to have)

Additional Information:

· Salary: Up to 6.8K per month

· Start Date: Immediate

· Working days and Hours: 9am to 6pm, 1 day work in office, 4 days wfh

· Contract Duration: 3 to 6-month

· Location: 63 Robinson Road

Job Scope:

· Provide assistance to the Professor in preparing reports / proposals, meeting documents, presentation slides, speeches, and other communication materials.

· Support the Professor in organizing meeting minutes, analyzing data and identifying useful information to prepare meeting materials with objective to enhance the Centre’s overall strategies in maintaining relevance in research, international visibility and public image with prospective donors and prospective collaborating universities

· Process ethics and grant applications and project management.

· Calendar management, scheduling of meetings (including international), travel arrangements, claims management for travel, transport and hospitality submissions

· Compilation and submission of required performance data and coordination of staff hire and discussions in annual performance review exercise.

· Help managing meetings, seminars, workshops and conferences.

· Perform any other tasks as and when assigned by the Professor

Requirements:

· Takes initiative and possesses problem-solving skills, ability to multitask and able to perform independently in a multidisciplinary and international environment

· Good oral and written communication skills, with strict integrity standards in handling confidential matters timely

· Good interpersonal and communication skills

· Tact, discretion, and diplomacy to work with a diverse group from varying cultures

· Well organized with good monitoring and follow-up skills within tight deadlines

· Resourceful and comfortable in a fast-changing environment

· Proficient in computer applications (MicroSoft TEAMS,Word, Excel, PowerPoint, DropBox, OutLook and databases) and online meeting tools. Knowledge of CONCUR (Claims & Travels) skills is good to have

Additional Information:

· Salary – S$4500 per month

· Contract duration: 6-month contract, renewable and convertible

· Working days and hours: Mon to Fri 8.00am to 5.00pm, can be discussed

· Location: Kent Ridge MRT

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).

JOB ROLE
IN THIS ROLE, YOU’LL BE ACCOUNTABLE FOR DAY-TO-DAY ANALYSIS IN YOUR MARKET, ENSURING THE TIMELYCOMPLETION OF PROJECTS. RESPONSIBILITIES INCLUDE:

• Ensure data quality is maintained at high standards and continually enhance processes based on both quantitative and qualitative feedback
• Quality assurance reviewing, verifying, editing, scoring, transcribing, copywriting, and reporting on data and/or assetsacross a broad scope of media and content types.
• Generating detailed reports that analyze issues and patterns for your market, offering insights to managers, statisticians,and engineers
• Collaborating with Data Scientists and Engineers to evaluate search algorithms, identifying opportunities forimprovement
• Testing and providing feedback on new relevance algorithms and features
• Analyzing metrics and query logs to identify and resolve data and relevance issues
• Working cross-functionally to address search and recommendation issues

KEY QUALIFICATIONS

• Proven experience in data analysis, using tools such as SQL, Python, and Tableau to analyze large data sets andgenerate insights for Apple Music
• Ability to work cross-functionally with Design, Product, Editorial, Safety and Engineering teams to deliver quality on time.Collaborate with cross functional teams to precisely define the evaluation requirements necessary for Machine Learning/Large Language Models implementation across different projects
• Experience in Large Language Models and knowledge about LLM evaluation techniques, such as human evaluation andautomated benchmarks is desirable
• Proficiency in working with cross-functional teams, including Engineers and Data Scientists who develop complex algorithms
• Excellent analytical, problem-solving, and quantitative skills, with attention to detail and an ability to work under tight deadlines
• Exceptional interpersonal, verbal, and written communication skills
• A proactive approach to bringing innovative ideas and suggestions for algorithmic improvements
• Prior experience in financial, business, or data analysis, with a focus on continuous process improvement and collaboration
• Linguistic/cultural skills: expert knowledge of grammar, spelling, and cultural appropriateness to accurately represent user experience early in the software development cycles
• Chinese Language proficiency (minimum O level GRADE, or equivalent) is required to conduct analysis of the Chinese market in terms of music, movies, and the media landscape

Job Summary: Responsible for the planning and execution of Education related activities and events in the Asia Pacific region (including China and Japan). The primary responsibility is to plan and implement educational events across the Asia-Pacific region.

Job Scope:

· Plan and implement educational events across the Asia-Pacific region.

· Coordinate with stakeholders including healthcare professionals, internal teams, and external partners.

· Assist the Education manager to Identify educational needs and develop relevant content.

· Organize logistics for training programs and workshops, including venues and travel arrangements.

· Implementation of these educational initiatives onsite

· Foster relationships with key opinion leaders and stay updated on industry trends.

· Manage budgets for educational initiatives.

· Evaluate event effectiveness through feedback and performance metrics.

· Continuously improve programs based on insights gathered.

· Summary clinical paper into an easy digestible format as needed

Requirements:

· Degree in Science, life science or clinical /medical related subject

· Medical device and/or healthcare industry background is a plus, not required.

· Minimum 2-3 years’ experience in the field Science or medical or clinical related field required

· Project management skills.

· Communication skills in English (both spoken & written)

· Experience working with healthcare professionals and key opinion leaders.

· Track record of successful event coordination and implementation

· Detail-oriented and highly organized.

· Interpersonal skills and ability to build relationships.

· Adaptable and able to work in a multicultural environment.

· Proactive and self-motivated.

· Passionate about education and improving patient outcomes

Additional Information:

· Salary: Up to S$5.5K + 0.5-month bonus

· Contract duration: 6-month contract, potential renewal

· Commencement Date: Immediate or Jan 2025

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Bugis, DUO Tower

Job responsibilities:

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Conduct complex data analysis and share market intelligence to business leaders .
• Prequalify potential candidates to determine their qualifications.
• Own interview scheduling process and communicate logistics to both candidates and hiring teams.
• Manage candidate communication throughout the recruitment process and providing feedback.

Requirements:

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• Possesses at least 1 year of working experience performing talent sourcing in a high-volume environment (via search firm or in-house recruiting environment).
• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Excellent interpersonal skills with the ability to build rapport with stakeholders and communicate effectively across all levels of the organization.
• Advanced proficiciency in MS Excel for data operation, management, extraction, analysis is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.

Responsibilities:
Technical Support:

• Identify and resolve hardware and software issues for end-users, both onsite and remote.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Deploy laptops to new and existing users ensuring consistency, security, and compliance.
• Design and implement efficient processes for onboarding/offboarding of employees, including laptop setup, account provisioning, account deactivation, and retrieval of IT assets, etc.
• Ability to analyze issues related to Microsoft 365 applications.
• Troubleshoot Wi-Fi or Network related issues.
• Diagnose and resolve printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

Customer Service:

• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions.
• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.

Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science, or equivalent.
• Minimum of 3 years of proven experience in a technical support role.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

Role Description
This is an exciting role for a sales professional comfortable with F2F acquiring.? Ideally you will possess some previous experience engaging with merchants and SME’s, often in the context of a payment and financial discussion. Remuneration will be a combination of base pay and attractive variable sales incentives.
Principal Responsibilities

• Primary role is to perform B2C site visits and calls in order to promote and enable Amex acceptance
• Combing of malls and geo-hotspots to identify opportunities and build/manage a leads pipeline of new merchants
• Engage and sell to key decision makers across both existing and?targeted merchants
• Undertake effective portfolio and pipeline management with the support of the team leader
• Work with internal stakeholders to ensure the smooth execution of the merchant onboarding process
• Build and leverage relationships with merchants and provide solutions to their needs and generating additional leads and referrals
• Working closely with our core team, gain and provide regular updates and insights and develop new business understanding of the merchants
• Ensure 100% compliance of mandatory internal processes and controls
• Support to help you achieve your goals:
• Structured training programs alongside regular coaching and mentoring with your leader
• Ability to leverage on Amex global branding and various marketing initiatives available for merchants throughout the year

Qualifications

• Minimum 1 year of sales experience with proven sales record, preferably in the acquiring space
• Team player with exceptional presentation skills, time management skills and ability to work under pressure and meet allocated deadlines
• Self-motivated with abilities in influencing/negotiating with customers
• Proven effective conflict resolution and good negotiation skills
• Knowledge in CRM applications, preferably, Salesforce
• Flexible, team player and able to thrive in a dynamic working environment.

Interested candidates may send in their resume and cover letter directly to [email protected]
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Qualifications:

• Min Diploma level
• Possess high-quality customer service skills and a professional communication style
• Excellent written and communication skills.
• Innovative and creative in problem solving with good analytical skills

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Principal Responsibilities

• Manage multiple fund managers and be their point of contact in handling queries and requests.
• Perform daily, periodic and adhoc processing and related transfer agency ancillary activities.
• Ensure reporting to fund managers and distributors are completed timely as per defined service level agreement.
• Ensure that trade settlements are completed accurately according to dealing cycle including processing corporate action such as dividend distribution or other changes in fund structure.
• Ensure tight control on cash and units reconciliations and undertake timely investigation, escalation, and resolution.
• Ensure timely preparation and submission of monthly KPI and incident reporting.
• Ensuring timely update of the fund manager’s standard operating procedures
• Review of fund manager’s operating memorandum and prospectus against fund set-up templates and other related set up and creation
• Service oriented and client focused, initiative-taking and responsive approach to responsibilities
• Maintain internal control standards, including timely implementation of internal and external audit observations.
• Undertake and lead projects as assigned from time to time including user acceptance test.

Requirements

• University degree in finance or any related discipline.
• A minimum 3-5 years of experience with knowledge in transfer agency, fund services or related areas.
• Self-motivated with the ability to think, and act independently combined with an ability to work under pressure to meet tight timelines.
• Operational knowledge of banking products especially unit trusts
• Good interpersonal and communication skills
• Team player and should have the ability to motivate others.

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Responsibilities:

• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment.
• Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, and managing the testers
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Requirements:

• Degree in Information Technology or any related field
• 1 year of experience in Business Analysis in Financial Services/Banking industry or any industry.
• Willingness to be trained
• Experience in proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template
• Has experience in managing business stakeholders

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Responsibilities:

• Partner closely with operation users, business, technology, and external vendor consultants to deliver on strategic platform upgrade program.
• Provide project management support to the program on behalf of operations team.
• Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings.
• Participate in design/ build discussions.
• Develop testing approach, scope and plan with operation users and vendor test team.
• Support user acceptance, regression, performance testing and overall defect management.
• Ensure coverage of critical and important functions.
• Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner.
• Manage post go-live tactical and strategic platform enhancements.

Requirement:

• Bachelor's Degree in Accounting, Finance or equivalent.
• At least 2-3 years of operations, business analyst or project management experience.
• Good to have experience in credit card processing, chargeback, or fraud analysis.
• Experience with VisionPlus application will be beneficial.
• Ability to lead and participate in multiple projects simultaneously and adapt to re-prioritization in a rapidly changing environment.
• Self-driven with the ability to work in a team environment as well as independently.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Scopes

• Project management, to ensure delivery of key initiatives on time and budget for Treasury and Markets (trading) business.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.
• Providing regular updates to project steering committees and stakeholders and following up on action items with respective action owners.
• Coordinating with users and tech teams on user acceptance testing, facilitate discussions on defects resolution and getting user signoffs.
• Coordinating for post-go-live support.
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Job requirements

• Degree in Software Development, Computer Science, or similar
• Minimum of 5 years of related experience in project management
• Team Leadership & Management experience
• Domain knowledge and experience in banking sector

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description: Senior Consultant, Financial Reporting

Actuaries OnTap is seeking a nearly/newly qualified actuary to join our expanding team. We will provide you with variety, enabling you to work on a range of projects with different clients across Asia. The types of projects will include those listed below where your initial focus will best match your most recent experience and skills.

• Helping clients to streamline their valuation processes considering speed, accuracy and simplicity
• IFRS17 preparation including liaison with IT, finance and operations to implement or enhance CSM tools
• Financial reporting on various bases
• Prophet modelling for new product launches or adapting for different reporting requirements
• Experience analysis to help derive client’s genuine best-estimate biometric assumptions and for lapse investigations. The analysis will seek to highlight key management actions to feed into improving the business
• Business planning and projections
• Reinsurance optimisation to help clients decide on the best retention and reinsurance program fortheir needs

Qualifications & Experience

You will have:

• at least seven years of experience in an insurer, reinsurer or consultancy with strong knowledge of the different financial reporting processes.
• good written and verbal communication skills and an ability to communicate complex and technical matters to a lay audience
• a well-rounded personality who enjoys working on projects with multi-disciplinary teams
• technical depth and experience with at least one of the commonly used actuarial modelling tool (ideally Prophet)
• familiarity with at least one regulatory reporting regime and/or reporting basis (eg EV, IFRS,RBC, SII, etc)
• a commercial mind and enjoy problem solving to deliver clear actions which are valueorientated
• high attention to detail with a natural inclination to produce supporting documentation

What working with Actuaries OnTap will give you?

We will give you:
- a flexible and transparent remuneration package that pays you the majority of the fees we earn from our clients which naturally increases as you become more senior
- an annual profit share which reflects your own contribution to the company
- tailored working hours to suit your own personal situation
- the opportunity to work with other bright and motivated actuaries on projects where we are driven to bring value for our clients
- variety of engagements both by geography and client area of focus

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).