Customer Service Receptionist (Beauty Wellness WELLNESS CONSULTANT

Job Description:

We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our client's customers, to join a team with passion and enthusiasm and make the dreams of our client's customers come true.

You are their brand advocate. In this role and together with the team, you will:

• Accompany their customers during their mesmerizing journey through our client's world of wonder
• Create an emotional connection with their customers and provide a spellbinding experience
• Anticipate their customers’ needs and share inspiring styling tips.
• Showcase and present their legendary products.

Job Requirements:

• An excellent sense of fashion and a real passion for their brand and their products
• Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands.
• Highly motivated and with a strong customer service orientation
• Dedication and target driven attitude
• Willingness to develop your career and grow
• Previous retail experience

The System Administrator/Engineer (SA/E) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual

participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures

adhere to organizational values, enabling staff, volunteers, and Partners.

This individual is accountable for the following systems: Linux (Red Hat Enterprise Linux), Windows,

UNIX (AIX and Solaris) systems. Middleware includes WebSphere Application Servers, WebSphere Message Queue. Backup software includes Tivoli Storage Manager that support MSI/LTA infrastructure.

Responsibilities on these systems include operations and support, maintenance and research and development to ensure continual innovation.

Job Description

- Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements

- Develop and maintain installation and configuration procedures

- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale

- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, and related administration tasks

- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary

- Provide 24 by 7 technical support per request from various constituencies. Investigate, troubleshoot issues and provide professional recommendations and solutions

- Develop an in-depth knowledge of the system’s infrastructure and its integration with the various applications. Provide professional consultations and solutions as necessary

- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies

- Provide Desktop support and recovery services

- Managing, maintaining and supporting Middleware and other application software implementations and solutions. (WebSphere Application Server and WebSphere Message Queue, IBM Integration Bus, IBM MessageSight, IBM DataStage) Maintenance

- Develop new and/or maintain existing backup policies and schedules according to operational and business requirements

- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary

- Review and evaluate software security and its related risks. Plan and implement security patching as needed

- Script application deployment, daily monitoring and automation

- Upgrade and configure system software that supports LTA/MSI infrastructure per project or operational needs

- Maintain operational, configuration, or other procedures and documents

- Perform periodic performance reporting to support capacity planning

- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required

- Evaluate, develop and implement new system enhancements per request from various constituencies

- Plan and deploy new SeP application software upgrades / Business Objects as required

- Perform incident management, vendor management and reporting

- Monitor and coordinate recovery procedures between the affected constituencies and the vendor. Provide technical assistance as required

- Involve in the Disaster Recovery planning and execution of DR procedures during simulated dry runs and actual disaster runs

Requirements

- Working knowledge of basic cloud infrastructure is an added advantage.

Technical Expertise and Knowledge include:

- OS : Windows, Linux, AIX,

- Middleware : WebSphere Application Servers, WebSphere Message Queue, Tivoli Directory Services, WebSphere Network Deployment Manager, Edge Server, IBM Integration Bus, IBM MessageSight, IBM DataStage.

- Backup software : Tivoli Storage Manager,

- Storage: V3000, V5000, V7000/V9000 SAN

- Hypervisor: VMWare.

- Others include Tape Library, BOE, Web Server, HACMP, HMC, SAN Switch, UPS, Samba, Flashcopy, VIOS, Red Hat Virtualization.

- Windows Desktop installation, configuration and support

- WebSphere, IIB, Application Deployment

- Unix shell and VB scripting

• Cloud Platform Expertise: Experience with one or more cloud platforms such as AWS, Azure, Google Cloud, or other similar providers

• Infrastructure as Code (IaC): Proficiency in using tools like Terraform, CloudFormation, or Ansible to manage cloud infrastructure

• Cloud Resource Management: Experience in deploying, managing, and monitoring cloud-based instances (e.g., virtual machines, storage, networking, etc.)

• Automation & Scripting: Strong scripting skills (e.g., Python, PowerShell, Bash) to automate tasks in a cloud environment

• Cloud Security: Understanding of cloud security best practices (e.g., IAM roles, security groups, firewall configurations)

• Monitoring & Performance: Familiarity with cloud monitoring tools (e.g., AWS CloudWatch, Azure Monitor) to track performance and troubleshoot issues

• Scalability & Cost Management: Experience in scaling cloud infrastructure dynamically and optimizing costs using reserved instances, spot instances, and autoscaling

Job Description:

We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our client's customers, to join a team with passion and enthusiasm and make the dreams of our client's customers come true.

You are their brand advocate. In this role and together with the team, you will:

• Accompany their customers during their mesmerizing journey through our client's world of wonder
• Create an emotional connection with their customers and provide a spellbinding experience
• Anticipate their customers’ needs and share inspiring styling tips.
• Showcase and present their legendary products.

Job Requirements:

• An excellent sense of fashion and a real passion for their brand and their products
• Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands.
• Highly motivated and with a strong customer service orientation
• Dedication and target driven attitude
• Willingness to develop your career and grow
• Previous retail experience

Job Description:

We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our client's customers, to join a team with passion and enthusiasm and make the dreams of our client's customers come true.

You are their brand advocate. In this role and together with the team, you will:

• Accompany their customers during their mesmerizing journey through our client's world of wonder
• Create an emotional connection with their customers and provide a spellbinding experience
• Anticipate their customers’ needs and share inspiring styling tips.
• Showcase and present their legendary products.

Job Requirements:

• An excellent sense of fashion and a real passion for their brand and their products
• Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands.
• Highly motivated and with a strong customer service orientation
• Dedication and target driven attitude
• Willingness to develop your career and grow
• Previous retail experience

Location: West Coast Plaza/ Paya Lebar

Working hours: 9am to 6pm (3 weekdays + 2 weekends) (PH + 2 weekdays Off)

Salary: up to $3500 per month + quarterly / annual bonus

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Other ad hoc duties assigned

Requirements

• Min. Diploma/ Degree in any field with prior customer service experience
• Able to commit on both weekends

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

We regret that only shortlisted candidates will be notified.