As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our  products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

• Position: Career Consultant
• Working Mode: Hybrid
• HQ Location: West gate
• Working Hours: 9am- 6pm
• Salary : $4,500 - $5,000 + incentives (Depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities

a. Client Engagement
• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering
• Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support
• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality
• Adhere to company, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements
• Minimum Diploma / Degree qualification
• Minimum 4 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

Job Description & Requirements

• Welcome customers and identify their preferences by asking pointed questions

• Recommend hairstyles and haircuts according to customers’ face shapes and tastes

• Wash, rinse and dry clients’ hair using appropriate shampoos and conditioners (e.g. for oily hair or dry scalp)

• Cut, trim and shave hair using professional equipment

• Apply a wide range of hair coloring techniques, like highlights, ombre and balayage

• Create hairstyles for formal events and everyday looks, including braids, ponytails and buns

• Apply hair treatment products, as needed (e.g. color protection creams and hydrating masks)

• Form bonds with loyal customers and remember their hairstyle preferences

• Manage bookings and serve walk-ins

• Ensure tidiness of beauty stations and sterilize tools, as needed

• Cross-sell hair care products or services, when appropriate Requirements and skills

• Work experience as a Hair Stylist, Hairdresser, Colorist or similar role

• Proficiency in hair straightening and curling methods, using hot irons and curlers

• Hands-on experience with various coloring techniques

• Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots)

• Familiarity with hair treatment products and services, like keratin smoothing

• Up-to-date with industry trends

• Excellent communication skills

• Physical stamina to stand for long hours

• Flexibility to work in shifts

Job Responsibilities
• Provide consultation on hair and scalp
• Advise customers on the possible treatments and solutions.
• Exercise full hands-on treatment
• General duties including answering phone calls, handle point of sales system, etc
• Provide after treatment follow up with customers

Requirements
• Willing to learn
• Sales Driven
• Relevant sales experience in hair care or beauty line will be an advantage

Responsible for helping the company maintain and improve operations by providing professional expertise to current procedures.

Organizing and executing assigned business projects on behalf of clients according to client’s requirements.

Reviewing financial statements, meeting with company executives to identify goals and business needs.