Position: SAP Basis Consultant

Duration: 6 months

Location: Singapore

Job description:

· Engage clients in workshops and interviews to analyze process and reporting requirements

· Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions

· Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state

· Analyze application landscape to design interfaces to SAP solution

· Perform SAP configuration and tests. Devel You knowop specifications for development of forms/ reports/ interfaces.

· Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.

· Support change management execution by developing training material, delivering training and supporting users post cutover.

· Develop relationships with internal and external stakeholders.

Responsibilities:

· A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.

· Senior Consultant will require a minimum of 6 years of experience in SAP Basis Module, completed at least an end to end full life cycle of SAP Basis Module implementations. Also have some team leading experiences would be a plus

· Has experience/exposure with SAP S/4 HANA would be a plus

· Sound understanding of business process, industry nuances and leading practices in area of focus.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

This is a D365 F&O SCM Consultant for one of our professional services clients

• 7+ years of on D365 F&O, should have completed 2 end-to-end implementation cycles.
• Should be based in Singapore, intermittent travel would be required in the region.
• Experience in deploying D365 F&O, AX 2012 SCM operations.
• Should have knowledge on configuration of SCM processes like Procurement, Sales, Inventory, Warehouse and Transportation management.
• Should have prepared requirement gathering, user acceptance and user training sessions.

• Uncapped commission scheme.
• Flexible Work Arrangement
• Career Development

Responsibilities

• Manage the entire recruitment process from mid to senior-level management positions.
• Assist each client in job scoping by understanding their corporate culture, objectives and business structures.
• Perform candidate screening and matching to clients’ job requirements.
• Conduct interviews and recommend potential candidate profiles to prospective clients.
• Placement of job advertisements.
• Provide prompt and professional services to existing and new clients and be responsible for generating sales revenue and business development activities.
• Ensure adherence to all administrative procedures and that all reporting systems are kept up-to-date.

Requirements

• Tertiary education with passion to fulfill more than a job.
• Ability to work independently with a high level of motivation and a positive mindset.
• Experiences in Cyber Technologies recruitment or industry will be an advantage.
• Very sales oriented personality and a great self motivator.
• Good experience in retaining existing clients and growing new clients.
• Good businessdecision making and knowledge.
• Responsible and take ownership of your work.
• Possess excellent communication and interpersonal skills.

Remuneration will commensurate with qualifications and working experience. Please state your current and expected salary.

If you have this passion, desire to take on this challenge and build a successful career in GMP, please forward your resume in confidence to [email protected].

We offer competitive salary with workplace at central working location. We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Ensures new and existing customers receive a first class delivery service in accordance with customer expectations and contractual agreements.
• Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others.
• Defines customer needs and develops a plan and proposal for delivery of the project.
• Viewed by customers as a consultant.
• Performance is typically evaluated based on utilization, (i.e., billable hours).
• Understand and Adhere to all Corporate Policies to include but not limited to company’s Code of Ethics and Global Information Security.
• Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing company’s methodologies.
• Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
• Solves highly technical and complex problems for project(s). Guides and provides ultimate technical direction for projects.
• Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account. Meets with prospective, current and former clients describing and defining company’s services particularly as they relate to area of specialty.
• Has advanced technical knowledge and understanding of product set and business knowledge. Guides customer with their implementation efforts as necessary to ensure successful product adoption.
• Anticipates the implications and consequences of risks or business situations and takes appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeks that information from appropriate sources and use skillful questioning to draw out the information.
• Perform other duties as assigned.

Job requirements:

• End-to-end financial software implementation experience (preferably at a software vendor).
• Understands the full IT project life cycle from requirements gathering through implementation and go live.
• Understands principals of multiple application development methodologies
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Excellent analytical, decision-making, problem-solving, team and time management skills.
• Ability to persuade and influence others on the best approach to take.

Job responsibilities:

• Collaborate closely with stakeholders and project team to identify, analyze and review design needs and requirements for the estimation of testing scope and schedule.
• Develop and maintain software testing deliverables, such as test plans and functional test cases in accordance with requirements.
• Conduct functional test execution.
• Conduct defect management.
• Collect and report on testing progress.
• Adopt, execute and champion the compnay's software testing and quality assuance processes.
• Participate actively in various Agile ceremonies such as sprint planning, stand-up meetings, and sprint retrospectives.

Requirements:

• 3-6 years of relevant experience in software testing.
• Experience in Software Testing, System Test, Integration Test and/or User Acceptance Test is a plus.
• Understanding of Software Development Life Cycle (SDLC) in Waterfall or Agile project.
• Strong analytical and proven ability to quickly understand complex business and systems and provide a suited solution for clients.
• Ability to adapt to heavy workload in a fast-paced environment.

Responsibilities:

• Process loan applications and ensure that they comply with the Bank’s lending guidelines.
• Prepare and review loan agreement.
• Ensure all documentations are completed and filed accurately.
• Generate daily reports and system reconciliation.
• Attend to emails received through the team’s functional mailbox.
• Support the Credit team in ensuring that credit underwriting is carried out expediently and in accordance with Bank’s credit policies.
• Deliver quality services to Business units by adopting a systematic and consistent approach in line with the Bank’s credit policies and procedures.

Requirement:

• Diploma in Banking, Finance or in related majors.
• At least 6 months of experience in credit management or loan’s role.
• Good to have experience in performing reconciliation.
• Able to work in a fast-paced environment.
• Excellent stakeholder management skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

We are looking for an LCR Regulatory Reporting Analyst to support liquidity coverage ratio (LCR) reporting and disclosure for the group and overseas locations. This role involves ensuring data quality, analyzing results, and participating in infrastructure projects to enhance reporting processes.

Key Responsibilities:

• Perform daily reconciliation and integrity checks to ensure data quality for LCR reporting.
• Interpret LCR results and provide analytical support to stakeholders.
• Manage ad-hoc data mining and analysis requests.
• Collaborate in infrastructure projects, including user preparation, UAT, and implementation testing.

Requirements:

• Bachelor’s Degree in Finance, Accounting, or a related field.
• At least 1 year of experience in regulatory reporting, liquidity risk management, or a related domain.
• Familiarity with LCR requirements and data analysis processes.
• Excellent analytical and problem-solving capabilities.
• Attention to detail and proficiency in data reconciliation.
• Experience with user testing and project implementation.
• Excellent communication and stakeholder engagement skills.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description:

• Oversee the quality of ratings from external vendors and ensure accurate assessment of Hindi content in relevance to media.
• Generate detailed reports that analyze issues, patterns, and trends specific to Hindi media content.
• Use data analysis tools (SQL, Python, Tableau) to identify insights and uncover relevance issues within query logs and metrics.
• Collaborate closely with statisticians, engineers, and data scientists to evaluate and refine search algorithms.

Requirements:

• BA/BS or equivalent industry experience in Business Administration, Business Analytics, or relevant.
• Experience data analysis tools such as SQL, Python, Tableau.
• Familiar with search and recommendations engines.
• Experience analyzing large data sets and generating reports.
• Able to read and write in Hindi (min. B3 in 'O' level Hindi or equivalent certifications) to read, analyze and write content in Hindi.
• Good knowledge of India media such as music and movie industries is required to support the India market.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with teams on multiple projects under tight deadlines.
• Willingness to be proactive in bringing new, innovative ideas to the table.

Job Description:

We are seeking a talented Java Full Stack Developer, responsible for supporting the development and testing of a pivotal national system in the public sector. As a crucial member of our cross-functional, self-organizing agile team, you will play a vital role in delivering high-quality work for new features. Your expertise in both Web frontend and Backend APIs will ensure that new changes pass through rigorous code quality and security scanning processes, as well as the CI/CD pipeline, eventually promoting them to diverse environments, including production.

Responsibilities:

• Collaborate closely with leads to comprehensively understand tasks, seek clarifications, and propose innovative solutions.
• Skillfully implement new changes, prioritizing code quality and comprehensive testing.
• Engage in interactive showcases and reviews with team members to ensure consistent excellence.
• Actively collaborate with fellow development and QA team members to overcome challenges.
• Provide valuable leadership, guidance, training, and mentoring to fellow team members.
• Conduct thorough feasibility studies and impactful impact analyses for new features.
• Drive the evolution of creative ideas for continuous process and performance enhancements.
• Select and craft optimal solutions for intricate technical challenges.
• Contribute actively to supporting the production environment and addressing escalated issues when necessary.

Requirements

• Degree in Computer Science, Information Technology, or any related discipline
• At least 3 years of experience in full stack development using Java technology.
• Proficiency in Design & Build Enablement
• Extensive familiarity with containerization, microservice design, Helm, and Kubernetes.
• In-depth understanding of test-driven development, continuous integration, and continuous delivery methodologies.
• Ability to generate comprehensive unit tests, integration tests, and seamlessly integrate with CI and code coverage tools.
• Exceptional analytical skills, adept problem-solving capabilities, with an eye for detail.
• Familiarity with Agile methodologies (Scrum, Kanban, Lean, etc.) is good to have.
• Experience with AWS Cloud Infrastructure and Database design.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job responsibilities:

• Develop, maintain and support custom-built software application
• Preparation of technical documentation on Jira and Confluence
• Perform unit testing on software deliverables and provide the relevant assistance during product test, integration test and user acceptance test
• Provide post-implementation support and carry out investigation and troubleshooting when necessary
• Lead and guide junior team members

Requirements:

• Minimum 5 years’ experience in C# .Net Development preferably on .Net Framework 3.5/4.5
• Experience with presentation frameworks: WPF and ASP.net
• Experience in relational database concepts and SQL experience preferably on MS SQL
• Experience using Git and have a good understanding of Git workflow
• Experience working in Agile Scrum teams and productivity tools like Jira and Confluence
• Exposure to DevOps tools like Jenkins and Kubernetes is a plus
• Experience in managing a team

Job Description & Requirements

Position Summary/Overview:

• The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Key Responsibilities:

• Oversee OTC transaction reporting to meet regulatory obligations with accuracy and timeliness.
• Validate and monitor Trade Repository (TR) reports, investigate discrepancies, and resolve rejected trades.
• Ensure regulatory updates are implemented in reporting processes.
• Build and maintain performance dashboards to analyze and improve processes.
• Review and enhance legacy processes to eliminate inefficiencies and improve controls.
• Support New Product Agreements (NPA) and delegate reporting, ensuring compliance and timely implementation.

Requirements:

• Bachelor’s Degree in Finance, Business Administration, or a related field.
• At least 1 year of experience in trade lifecycle management or regulatory reporting.
• Familiarity with OTC derivatives and trade repository reporting.
• Good understanding of regulatory frameworks and compliance requirements.
• Analytical skills to identify and resolve data discrepancies.
• Proficiency in data-driven performance analysis and process improvement.
• Excellent communication and stakeholder management abilities.
• Detail-oriented with strong organizational and multitasking skills.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Scope:

• Collaborate with the project team in understanding client requirements and how they translate in application features.
• Guide the team to build with best practices and Pega suggested coding standards.
• Collaborate with the team to set specifications for new / existing applications.
• Perform troubleshooting and debugging of applications when required.
• Evaluate existing applications to reprogram, update and add new features. Work with business process owners/subject matter experts (SMEs) to assess capabilities and identify high-level user requirements.
• Work with project managers, architects, and SMEs to define metrics and performance goals for the process.
• Participate in transitioning the requirements and use cases.

Job Qualifications:

• Degree in Information Technology or equivalent.
• Minimum 6+ years of Pega hands-on experience.
• Candidate must have Pega Certified Senior System Architect (CSSA) certification.
• Comprehensive understanding of Pega technology, architecture, and best practices.
• Good familiarity with Agile/Scrum methodology and the software development lifecycle.
• Excellent communication and presentation abilities.
• Highly self-driven with excellent time management and organizational skills.
• Good knowledge in RDBMS concepts and SQL.
• Experience in Pega Constellation development.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

Job Responsibilities

• Provide Level 1 troubleshooting support and response on incidents.
• Support code review and perform coding when needed.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our incident management process.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Experience in one of the programming languages: Golang/Python/Java.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.

Responsibilities:

• To automate current manual processes issues faced by business users
• Be instrumental in the business and process analysis, leading to design and developing solutions
• Work closely with the business subject matter experts to understand problem, document and formulate the logic and codes used for scripts.
• Back test on accuracy of the logic with clear test scenarios and using historical, including the necessary data extraction and transformation.
• Ensure documentation and traceability of requirements and, process flow diagrams, and other project documents.
• Involved in providing ad hoc analysis, insights, and building and maintaining data driven MIS, reporting and machine learning solutions.

Requirement:

• Bachelor’s degree or diploma in computer science, IT or in related majors
• At least 1-2 years of experience in Business Analyst role
• Working level coding skills using Python and/or SQL is essential
• Practical and demonstrable skills using Visualization tools such as Tableau and QlikView
• Experience working in Unix and Linux environment would be desirable
• Basic proficiency in statistical analysis, data mining, machine learning and working with large scale datasets.
• Excellent skills in Microsoft Excel, MS Access and VBA
• Good to have experience in bank operations

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

We are seeking a highly motivated and detail-oriented Credit Valuation Officer to join one of our banking clients. In this role, you will play a crucial part in supporting the bank's credit risk function by overseeing and analysing property valuations for loan applications and existing portfolios.

Key Responsibilities:

Valuation Management:

• Liaise with Front Office teams (e.g., Loan Officers) to gather necessary information for property valuations.
• Instruct and manage external valuation providers (in UK and Australia) to conduct desktop and formal valuations.
• Review valuation reports for completeness, accuracy, and adherence to bank policies and industry standards.
• Identify and address any discrepancies or inconsistencies in valuation reports.
• Communicate and resolve any issues or concerns with internal stakeholders and external valuers.

Credit Administration Support:

• Respond to inquiries and requests received through the team's functional mailbox.
• Assist with various credit administration tasks as required.

Valuer Performance Monitoring:

• Assess the performance of external valuation providers.
• Provide feedback to the Policy team on valuer performance and potential areas for improvement.

Accountabilities:

• Deliver high-quality valuation services to business units with a consistent and systematic approach.
• Achieve and maintain high levels of accuracy and efficiency in all valuation-related tasks.
• Adhere to strict deadlines and turnaround times for all assignments.

Qualifications & Experience:

• Bachelor's Degree in Finance, Real Estate or equivalent field.
• At least 3 years of relevant experience in a property valuation firm or a similar role within a financial institution.
• Solid understanding of property valuation methodologies and best practices.
• Knowledge of the UK or Australia property market is good to have
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent analytical, problem-solving, and communication skills (both written and verbal).
• Good attention to detail and accuracy.
• Ability to work independently and as part of a team.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job Scope:

· Marketing activities

· Communications and event management

Requirements:

· Degree or equivalent in a related discipline.

· Training will be provided

· Possess good organisational skills, and is energetic and self-driven.

· An independent worker who is also a team player and who possesses the drive to complete tasks and projects assigned

Additional Information:

· Contract duration: 1-2 years contract

· Working days and hours: Mon to Thur, 8.30am to 6pm and Fri 8.30am to 5.30pm

· Location: Kent Ridge

Responsibilities

• Proficient in mechanical equipment operations, maintenance, and team collaboration.
• Hands-on experience with pump overhauls, including centrifugal and diaphragm pumps.
• Familiar with performance matrix environments.
• Knowledge of Computer Maintenance Management Systems (CMMS), current Good Manufacturing Practices (cGMP), and Right First Time (RFT) techniques.
• Skilled in mechanical equipment troubleshooting and analysis.
• Capable of creating Job Safety Analysis (JSA) and Risk Assessments (RA) within documentation systems.

Requirements

• Minimum of 5 years of relevant experience in pharmaceutical, chemical, or petrochemical industries for senior positions; at least 2 years for junior positions.
• Willing to work in 12 hours rotating shift.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

Job Scope:

· Manage QC data of assigned projects, including performing QC checks/audits on interviewers via telephone validations, audio audits, onsite checks, and observations

· Supervise the Data and QC Team to ensure that work is done in accordance with project specifications.

· Review and rectify data discrepancies, and upkeep multiple datasets by compiling, cleaning, and sorting information according to established data fields to support overall data management.

· Script and conduct User Acceptance Testing (UAT) - checking, formatting, reviewing, and testing survey links for questionnaires.

· Ensure data consistency and accuracy across multiple variables and different datasets in accordance with project specifications and the conventions used within the dataset.

· Perform data coding, cleaning, and processing to ensure it is in accordance with industry standards of SSOC and SSIC or the related code frame provided.

· Manage longitudinal panel data, including merging and stacking panel data across different waves via syntax.

· Conduct operational data analysis and reporting: using SPSS/Excel to perform data validation and updates on key variables to identify issues related to data collection and quality, and to generate quality reports.

· Use SPSS to visualize relevant key variables using tables or other relevant visualization tools to identify possible issues and understand the breakdown of these key variables for decision-making.

· Train interviewers in accordance with project specifications to ensure that the quality of interviews is kept at high standards.

· Provide timely feedback to the Field team based on validation results to rectify any data discrepancies.

· Evaluate and generate reports on the quality of data collected by the interviewers

· Liaise with vendors on project-related logistic matters

· Liaise with clients to process data within their requirements

· Assist in vetting translations of survey questionnaires when required

Requirements:

· Bachelor’s degree with at least 1 year of experience working with data related to government-related research projects or the market research field

· Experience in coding SSOC and SSIC

· Prior experience in training new staff

· Keenly interested in data analysis

· Possess data management skills and computer knowledge, programming knowledge, and web development experience in SPSS, Python, R, and HTML.

· Know how to use and have experience using Case Management System, SPSS DimensionNet, and Qualtrics for data collection; solid knowledge of writing SPSS syntax for data logic checks and data processing

· Good interpersonal and communication skills

· Meticulous and detail-oriented

· Ability to prioritize workload, be resourceful in getting things done to meet deadlines, and cope well with stress

Additional Information:

· Contract duration: 12-month contract, renewable

· Working days and hours: Mon to Fri 9am to 6pm

· Location: Commonwealth, Evans Road

Job Responsibilities

• Provide troubleshooting L2 support and response on application incidents.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our incident management process.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Knowledge in Site Reliability Engineering (SRE) or working with SRE team is a plus.
• Knowledge in scripting (Python/SQL/Bash) is a plus.
• Responsible and proactive approach to resolving problems, and have a structured approach to problem-solving.

Job Duties

• Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.
• Able to write test cases in JBehave for agile projects.
• Expert in using testing tools such as JIRA, Confluence etc. to execute and maintain project status.
• Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output
• Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.
• Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.
• Good with documentation as constant update to project changes will need to be updated time.

Experience

• Diploma or Degree in Information Technology or any related discipline
• Minimum 1 years’ experience in web and mobile application testing in the banking industry is good to have.
• Good analytical skills to process complex requirement to come up with end-to-end scenarios and test cases
• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing
• Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave
• Experience with Quality assurance processes and tools including Confluence and JIRA is a must
• Good stakeholder engagement skills is required as will need to collaborate closely across multiple teams during project execution
• Good team player and can work independently with minimum guidance

Tech Skills:

• Knowledge in automation testing and testing life cycle and methodologies.
• Experience with Quality assurance processes and tools including JIRA and JBehave
• Familiar with Behavioral Driven Development (BDD), JIRA and confluence

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Key Responsibilities:

• Develop and implement the overall testing strategy for new projects and existing applications.
• Design test plans, test cases, and test scripts based on requirements and specifications.
• Oversee the execution of manual and automated testing to ensure that all aspects of the application are thoroughly tested.
• Collaborate with development teams, business analysts to troubleshoot and resolve defects in a timely manner.
• Monitor testing progress and provide regular updates to stakeholders regarding test results, defects, risks, and issues.
• Ensure compliance with best practices in quality assurance and testing processes.
• Research and implement new tools and techniques to improve testing methodologies.
• Facilitate communication both within the testing team and with other departments, promoting a culture of quality.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 5 years of experience in software testing with 2 years in a managerial role.
• Knowledge of software development life cycle (SDLC) and testing methodologies.
• Experience with test management tools (e.g., JIRA, TestRail, etc) and automation tools (e.g., Tosca, Selenium, etc).
• Proven ability to lead and mentor a team while fostering a collaborative environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication skills in both written and verbal.

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Data Centre Operations Manager.

Major Responsibilities

• Manager the site operations, including effective hiring, motivation, development, training and discipline of the site operation technicians and maintenance teams.
• Monitor KPI and up-time requirements.
• Support site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.
• To perform additional tasks as required by the Data Centre Operations Manager, and Client Critical Facilities Manager.
• Support advice and consultation to operate the client’s facilities with regard to facilities engineering matters.
• Responsibility for site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.
• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Lead and Support meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Support daily cadence meetings, monthly operation meeting and quarterly business review with client
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes updated within the CMMS.
• Ensure site operations, including incident management and escalation is performed in accordance with approved Client

Ideal Experience

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• At least 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Resourceful, analytical and problem-solving skill
• Good communication and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff
• Possess relevant DC certifications
• Understands continuous improvement initiatives, client relationships and preparation of reports.Data Centre Operations Site Lead